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1 room,  2 adults 
Adults Children
Room 1:

Shibuya Excel Hotel Tokyu - Tokyo

35.65848, 139.699906
3.5 stars
1-12-2 Dougenzaka Shibuya, Tokyo, 150-0043 Japan ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $221 $155
available on 05/19/13
Price Match Guarantee
4.3 320 5

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    Shibuya Excel Hotel Tokyu
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Shibuya Excel Hotel Tokyu

    • Tokyo Shibuya Station Hotels - Tokyo 110 yards
    • Hachiko Statue Hotels - Tokyo 120 yards
    • Shibuya Crossing Hotels - Tokyo 140 yards
    • Shibuya 109 Building Hotels - Tokyo 150 yards
    • Shibuya Station Hotels - Tokyo 170 yards
    • All landmarks in Tokyo

    Nearest hotels to Shibuya Excel Hotel Tokyu

    • HOTEL METS SHIBUYA
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    Overview of Shibuya Excel Hotel Tokyu - Tokyo

    Location.
    This Tokyo hotel is in the Shibuya neighborhood, within 1 kilometer of Cerulean Tower, Bunkamura, and the National Children's Castle.

    Hotel Features.
    Shibuya Excel Hotel Tokyu has a restaurant. Room service is available during limited hours. Business amenities include complimentary wired high-speed Internet access, and a meeting room for small groups. The staff can arrange concierge services, event catering, and dry cleaning/laundry services. Also available are self-parking (surcharge), an Internet point, luggage storage, computer rentals, and designated smoking areas.

    Guestrooms.
    Amenities featured in guestrooms include air conditioning and 32-inch flat-panel televisions with pay movies and DVD players. Business-friendly amenities include desks, direct-dial phones, and voice mail. All guestrooms offer refrigerators. Bathrooms feature bathroom phones, scales, deep soaking tubs, and bathrobes. All guestrooms also feature complimentary wired/wireless/dial-up high-speed Internet access.

    Image of Shibuya Excel Hotel Tokyu, Tokyo
    4.3 out of 5 Excellent (320 reviews)
    (Neighborhood average 4.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    As others have said, the Shibuya Excel is great for being right in the center of the action: above the gigantic Shibuya subway station, connected to a... JR station and the Mark City shopping center. There are also many small restaurants on the street level. The shopping nearby is good -- but only if you're into young, hip fashion. Most of the people strolling the streets around the hotel are in their 20's and 30's (or they are middle-aged tourists!). If you're looking for a more upscale area, I would recommend staying in Shinjuku. Even though the hotels aren't as close to the Shinjuku subway, they're usually only a few blocks away. That area has more high-end shopping and restaurants. As for rooms in the Excel, they're decent but don't expect style or luxury. by J.C.  from USA on 04/25/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $155
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard Single Room Non-Smoking

    Semi Double Room Non-Smoking

    Standard Single Room Smoking

    View Single Smoking

    Premiere Double Smoking

    Excel Single Non-Smoking

    Quad Room Smoking

    Standard Twin Non-smoking

    Standard Double Smoking

    Semi Double Room Smoking

    Standard Double Non-Smoking

    Triple Room Smoking

    Excel Twin Non-Smoking

    Premiere Double Non-smoking

    Standard Twin Smoking

    Quad Room Non-Smoking

    Triple Room Non-Smoking

    Excel Twin Smoking

    View Single Non-Smoking

    Excel Single Smoking

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-in time starts at: 2 PM
    • Check-out time is: 11 AM
    • Parking height restrictions apply

    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

    Amenities

    • General
    • Air-conditioned public areas
    • Ballroom(s)
    • Creche (nursery)
    • Designated smoking areas
    • Elevator/lift
    • Free wired high-speed Internet
    • Gift shops or newsstand
    • Number of floors - 25
    • Restaurant
    • Total number of rooms - 408
    • See more facilities
      • Grocery/convenience store
      • Internet point
      • Luggage storage
      • Meeting facilities size (feet) - 108
      • Meeting facilities size (meters) - 10
      • One meeting/conference room
      • Self parking (surcharge)
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • In-room safe
    • Iron/ironing board (on request)
    • Rollaway/extra beds available
    • Trouser press
    • Washer/dryer
    • See more room details
      • Air conditioning
      • Bathrobes
      • Bathroom phone
      • Bathroom scale
      • Bidet
      • CD player
      • Climate control
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • Deep soaking bathtub
      • Dial-up Internet access (complimentary)
      • Digital TV service
      • Direct-dial phone
      • Down blanket
      • DVD player
      • Extra towels/bedding in room
      • Flat-panel TV
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Hair dryer
      • Handheld showerhead
      • HDTV
      • In-room massage available
      • Makeup/shaving mirror
      • MP3 docking station
      • Pay movies
      • Pillow menu
      • Premium bedding
      • Private bathroom
      • Refrigerator
      • Separate bathtub and shower
      • Sewing kit
      • Slippers
      • Soundproofed rooms
      • Voice mail
      • Wake-up calls
    • Services
    • Multilingual staff
    • Parking (surcharge)
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Secure parking
    • Security guard
    • Self parking
    • Tour assistance
    • Use of nearby fitness center (discount)
    • View more services
      • Breakfast available (surcharge)
      • Cell phone/mobile rental
      • Concierge services
      • Currency exchange
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Shunsai - 25th-floor Japanese restaurant serving kaiseki courses and à la carte items. Bay window views of downtown Tokyo towards Shinjuku. Light wood tables and chairs, black tile floor, frosted glass interior partitions. Open from morning to night.

    A Bientot - 25th-floor relaxed French restaurant. Bay windows with view of downtown Tokyo. Wooden floor and tables, cloth-upholstered chairs, abstract wall art. Breakfast buffet, à la carte items, and course meals for lunch and dinner.


    Estacion Cafe - Lobby level café serving sweets, snacks, tea, beer, wine, and cocktails. Bay windows with views of downtown Shibuya on two sides, tile floor, atrium ceiling. Open from morning to night.

    Recreation

    Guests of the Shibuya Excel Hotel Tokyu have access to the fitness center and pool of the Cerulean Tower Hotel (located four blocks away) for a surcharge of JPY5,000 (US$41–$45) per day. The fitness club contains treadmills, stationary bikes, dumbbells, and strength-training machines. Personal trainers are available. Elementary-age school children are not allowed in the pool.
    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Swimming nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: JPY 2310 per person (approximately)
    • Self parking fee: JPY 2000 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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    Shibuya Excel Hotel Tokyu Shibuya

    A short guide to Shibuya

    A busy, youth-oriented shopping district, Shibuya is equally famous for the NHK studios, Olympic gymnasium, and “Hachiko”—the statue of a faithful dog. On weekends, its Harajuku area is abuzz with the meeting and mingling of Tokyo’s most fashionable teens. Neighboring Ebisu, a short subway ride from here, offers a pleasant, quiet alternative to Shibuya.

    see all hotels in Tokyo

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Tokyo Shibuya Station - 100 yards
    • Hachiko Statue - 100 yards
    • Shibuya Crossing - 100 yards
    • Shibuya 109 Building - 100 yards
    • Shibuya Metro Station - 200 yards
    • Cerulean Tower - 300 yards
    • Bunkamura - 600 yards
    • Tokyo Shinsen Station - 600 yards
    • National Children's Castle (Kodomo-no-Shiro) - 800 yards

    0.50 - 1.0 mi

    • NHK Hall - 900 yards

    3.0+ mi

    • Tokyo Haneda Airport (HND) - 8.9 miles
    • Tokyo Narita Intl. Airport (NRT) - 39 miles
    All hotels in Tokyo, Japan
    Reviews
    • All (320)
    • Business (50)
    • Romance (9)
    • Family (49)
    • Friends (23)
    • Other (189)
    4.3 / 5
    Excellent

    Score breakdown (from 320 reviews)

    • 5.0
      (152)
    • 4.0
      (136)
    • 3.0
      (20)
    • 2.0
      (6)
    • 1.0
      (4)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.2
    • Comfort
      4.1
    • Condition
      4.3

    Reviews: Overall

    • <Previous
    • Page 1 of 7
    • Next>
    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent
    "In the thick of things!"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    As others have said, the Shibuya Excel is great for being right in the center of the action: above the gigantic Shibuya subway station, connected to a JR station and the Mark City shopping center. There are also many small restaurants on the street level. The shopping nearby is good -- but only if you're into young, hip fashion. Most of the people strolling […] the streets around the hotel are in their 20's and 30's (or they are middle-aged tourists!). If you're looking for a more upscale area, I would recommend staying in Shinjuku. Even though the hotels aren't as close to the Shinjuku subway, they're usually only a few blocks away. That area has more high-end shopping and restaurants. As for rooms in the Excel, they're decent but don't expect style or luxury. Read more
    Genuine Hotels.com guest review
    4 night trip in Apr 2013
    J.C.
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding
    "Great location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Location makes this a great place to stay. Connected to Shibuya station and overlooking Shibuya crossing. Tons of places to shop and eat in walking distance. Hotel staff is amazingly nice. Rooms are a good size and are clean.
    Genuine Hotels.com guest review
    Other trip
    Apr 15, 2013
    Corey
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding
    "Across the street from hachiko statue"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was fabulous. Everyone in the hotel was very nice and useful. I had breakfast included that was great. Also wifi was included. It is also located in the center of shibuya where one can find stores, restaurants,etc. Really loved this hotel.
    Genuine Hotels.com guest review
    6 night trip in Apr 2013
    Miriam
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent
    "Great location in heart of Tokyo"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Shibuya Excel Hotel was conveniently located in the heart of Shibuya. Our room was on the 24 th floor with a city view overlooking the Shibuya crossing. The hotel is above the Shibuya train station and surrounded with many department stores. Try to get a higher floor, because there's a lot of street noise . The room was medium size for Tokyo standard. […] It was clean and well maintained . Only problem we had was with the room key. We had to make several trips to front desk to reprogram our key . I would come back to this hotel , because of the location. Although the hotel is only 3 1/2 stars, the service here was hear 5 stars . The price was appropriate for the location. Read more
    Genuine Hotels.com guest review
    6 night family trip in Apr 2013
    Paul
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent
    "A great location if you like Shibuya..."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    When AC was on at night, the air smelt a bit like cigarette smoke. The front desk claimed that it was the air intake from outside. Perhaps it was because it was only at night. Once I've seen a cleaning person coming out of a room across the hall from my room with an ashtray which was full of cigarette butts -- on a non-smoking floor!
    Genuine Hotels.com guest review
    4 night business trip in Mar 2013
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    3.0 / 5
    Good
    "Good place right at the subway station"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    Clean and nice, though, staff were a bit reserved. Great views from room and glass elevator.
    Genuine Hotels.com guest review
    2 night trip with friends in Mar 2013
    BC
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    9 night business trip in Feb 2013
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Great area for shopping and nightlife...
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent
    "Have the address of the hotel in Japanese"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel is good and it is inside the station, but my recommendation is that you print the address in Japanese to reach easily to the hotel
    Genuine Expedia guest review
    Other trip
    Jan 26, 2013
    Hassan
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding
    "Great View"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I arrived on New Years Eve so the place was very busy. I thought the staff at the front desk was impersonal, in addition to one of the attendants at the sky restaurant. Also, they did not charge one of my in room massages to the bill, which I had to remind them of. Other than that, the view was great, food at the sky restaurant was expensive, but decent, […] and hotel was clean. Read more
    Genuine Expedia guest review
    Other trip
    Jan 3, 2013
    Sam
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding
    "Most conveniently located hotel"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    It is the most convenient hotel I stayed in Tokyo. The hotel is surrounded by stores and restaurants which open even at late night. The rooms are better than other hotels in the area and kept well maintained. The service is good, too. This will be my hotel of choice when I visit Tokyo again.
    Genuine Hotels.com guest review
    5 night trip in Dec 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Romance trip
    Dec 22, 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding
    "The only place to stay in Shibuya"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I love the convenience of the location--stations, restaurants and shops all in the same complex. It's also nice that the airport bus service has a route to the hotel.
    Genuine Hotels.com guest review
    5 night business trip in Dec 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent
    "Very nice hotel in a great location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel is very conveniently located across from Shibuya Station and overlooking Shibuya Crossing. It is connected via walkway to the station as well as a large indoor mall with all sorts of shops and restaurants. My room on this stay was very large and comfortable (especially by Tokyo standards) and very reasonably priced for the area. The only downside […] on this trip is that with an election coming up in the next few weeks, there were often sound trucks broadcasting political speeches for hours at a time at high volume, which was a bit annoying. But I never experienced this on 5 or so previous stays, so it is probably an anomaly. Read more
    Genuine Expedia guest review
    Other trip
    Dec 3, 2012
    Fish
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    3.0 / 5
    Good
    "Not impressed by the staff"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    The entrance is really hard to find. I was woken up by reception at 2am in the morning, bringing me an ashtray I did not ask for. And I stayed on a non smoking floor. I was very angry about being woken up in the middle of the night after a tiring day of sight seeing. The girl at reception also seemed rude after I told her I did not understand when […] she spoke Japanese. Read more
    Genuine Expedia guest review
    Other trip
    Nov 21, 2012
    Natalie
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night romance trip in Oct 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding
    "Excellent hotel for business or couples"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel, clean rooms, fast internet, excellent location. The rooms are a bit small but if you've traveled to Japan before this should be no surprise. Very good view from this hotel.
    Genuine Expedia guest review
    Other trip
    Nov 15, 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding
    "Moving Umbrellas"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel is very conveniently located in a shopping complex above the Shibuya Station. We were traveling for three weeks and especially found the coin-op laundry facilities especially useful (although the drier vents need to be cleaned out). The view from the elevator of the dancing umbrellas on the street below was really cool (see photo).
    Genuine Expedia guest review
    Other trip
    Nov 10, 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding
    "Best in town"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    I've been staying here every year for the last 10 years. It's the best location for Tokyo, direct from airport bus. On top of JR line and the city metro. Staff are extremely friendly and helpful.
    Genuine Expedia guest review
    Other trip
    Oct 27, 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding
    "What a bargain for the location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel was quiet, great location from Shibuya train station. The price for this hotel is unmatched. This hotel puts in the center of action. Clean quiet and convenient. When I come back to Tokyo, I am definitely coming back here.
    Genuine Hotels.com guest review
    6 night trip in Oct 2012
    Derek C
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night business trip in Sep 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding
    "Excellent stay in the perfect location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel was located in the heart of Shibuya and has easy access to the JR Shibuya station making it quick and simple to get around Tokyo. The hotel was in great shape and the staff was more than willing to keep us happy and comfortable. Vending machines in the lobby proved useful on late nights and restaurant inside the hotel was great.
    Genuine Hotels.com guest review
    7 night trip in Aug 2012
    Spiegel
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent
    "Very good hotel for location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    he hotel has a modern lobby and public spaces, and is conveniently located in an upscale development (Shibuya Mark City) and on top of the Shibuya station, a hub for various Metro and JR, and a stop on the Narita Express. The hotel fronts on the famous Shibuya crossing from Lost in Translation, and the Shibuya neighborhood is a trendy neighborhood with […] a mixture of high-end shopping and lower-end pachinko parlors, along with good small restaurants and music clubs. There are restaurants, ATMs and convenience stores inside the attached mall that are just a few minute (indoors) walk. Staff is extremely responsive and responds with lightning speed. The room we were in, a four-bed quad, needed updating and the beds were not top-quality. There is a washer-drier on each floor useful if you are there for an extended stay, and esp if you are traveling with children, and want to avoid using Japanese hotel laundry. Overall though I would highly recommend the hotel, as the location is unbeatable if you will be traveling around Tokyo by metro, esp if you are bringing kids along, and also want to be in an interesting neighborhood. Read more
    Genuine Expedia guest review
    Other trip
    Jul 13, 2012
    G9
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding
    "Perfect location, great room"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Great to be right above Shibuya Station. Had a high floor room. Beds not the most comfortable, but otherwise a very good room. Had the breakfast buffet the first day - not a great selection and certainly not value for money. But easy to find lots of options outside the hotel either in the mall or further afield.
    Genuine Hotels.com guest review
    3 night family trip in Jun 2012
    David
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent
    "Close to Business Meeting"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    We were there for a business meeting & the hotel was just a 10 minute walk away! Our rooms were ok although the bathroom can be a bit cramped if you;re a large person. The Narita airport bus stop was conveniently in front of the hotel. Don't eat at the hotel if you find it too pricey. There are a lot of eating places around from pay-before-you-eat noodle […] shops to Krispy Kreme donut coffee shop. There are also some good shopping stores. Last not but not least, there is the famous Shibuya crossing which is great just for people-watching. Read more
    Genuine Hotels.com guest review
    2 night business trip in Jul 2012
    Vic
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding
    "Best second home!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I had an excellent time.....So many train lines, lots of shopping and restaurants....I recommend it to anyone.....the strange part was I got there at 1:50PM and the check in is at 2:00PM and they made me wait....very precise!!!!! The most they can give the late check out is 30 min...otherwise you have to pay about half of your one day price to stay […] as late as 3:00PM Read more
    Genuine Hotels.com guest review
    6 night trip in Jun 2012
    Maggie
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent
    "Trip to Tokyo ,Shibuya"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    The Excel Shibuya Tokyo Hotel is located in the center of Tokyo near all major train lines ,with abundance in restaurants ,coffee shops with mainly young people .Best of all ,an excellent sushi restaurant is located in Mark city on the 4th floor called "Midori Sushi " which is always full but worth the 30 minute on average wait and very economical .I […] have been traveling to Japan since 1986 and this restaurant is worth the trip no matter where you stay in Tokyo ! Rooms are adequate in size considering the reasonable price and location . Good for business and tourists alike . Read more
    Genuine Expedia guest review
    Other trip
    Jun 17, 2012
    Seth
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in May 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    2.0 / 5
    Fair
    "Bad service"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    No iron available !!!!!! because of their bad service I have missed my morning tour. even I've asked for late check out after that problem, and they refused to do it without any charges.
    Genuine Expedia guest review
    Other trip
    May 22, 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent
    "Run-of-the-mill hotel in unbeatable location."

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The best part about this hotel is its unbeatable location in Shibuya. It's definitely not a 5-star, but it's a good place to stay because of its location right by the Shibuya train station. Nothing bad about the hotel, just don't expect luxury. I'd stay there again over anything "nicer" in other areas.
    Genuine Expedia guest review
    Other trip
    May 14, 2012
    Jane
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding
    "surprisingly good!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were debating this hotel or the Cerulean, which is 100 dollars more. We were glad we didn't spend the difference. The hotel was great!
    Genuine Hotels.com guest review
    8 night trip in Apr 2012
    donna
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent
    "Excellent location!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I stayed in the Shibuya Excel Hotel Tokyu for four nights. I had a room overlooking the famous Shibuya crossing which one of the busiest pedestrian intersections in the world, and the views from my window were spectacular, day and night. The room was very clean and comfortable, and the hotel staff spoke very good English. They were very courteous and […] polite, and helpful. The hotel has convenient access to the train line as well as the subway. There are very good restaurants within walking distance. I would definitely at the Shibuya Excel Hotel Tokyu during my next trip to Japan! Read more
    Genuine Hotels.com guest review
    4 night trip with friends in Apr 2012
    Mina
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Apr 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Apr 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent
    "Shibuya Tokyo"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Great location! The staff was extremely friendly and spoke wonder English
    Genuine Expedia guest review
    Other trip
    Apr 16, 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding
    "shibuya excel tokyo"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    great hotel n location. it wud hv been excellent if they allow early check in for guests who arrives early in the morning n not being charged.
    Genuine Hotels.com guest review
    4 night trip in Mar 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    3.0 / 5
    Good
    "If this location suits, then it's an 'ok' place to"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Small and bland. Nice coffee shop. Rooms a bit small and basic.
    Genuine Expedia guest review
    Other trip
    Mar 29, 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding
    "Excel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I had to move hotels part of the way through my stay in Tokyo as the Excel was booked. I moved to a much more expensive and lavish hotel in Shinjuku. However, I kept wishing to go back to the Excel. Their beds are large and their pillows are comfortable. The showers had fantastic pressure and you can not beat the location. It is easy to get anywhere […] and everywhere you could want to go from this hotel. You can stumble to great restaurants, walk to any bus or subway station, all kinds of shopping and the parks. My travelling companion found herself lost for several hours and the Excel did absolutely everything within their power to assist me in finding her. The next time I come to Tokyo I will definitely do my best to book my room at the Shibuya Excel. This is a world class place as far as comfort, accessibility and staff service. Read more
    Genuine Hotels.com guest review
    9 night trip in Mar 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    3.0 / 5
    Good
    "The location is amazing!"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    Step outside the door right into Shibya. This hotel is easily accessible through the airport shuttle bus, a big perk, and they handle special requests ie:shipping baggage home well. While the location is impressive, unfortunately the hotel is only blah. The rooms are clean but there isn't even an effort to be stylish. Don't even bother going to the […] "restaurant", if you're feeling lazy, there are plenty of better choices in the train station attached to the hotel. The minibar is not stocked, but there is an impressive bank of vending machines in the lobby. Read more
    Genuine Hotels.com guest review
    3 night trip in Mar 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    3.0 / 5
    Good
    "Shibuya Excel Hotel Tokyu"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    Fairly ok hotel. Pricey, but Keep away from lowest floors due to subway noise. Non-smoking rooms smells from time to time cigarrett.
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent
    "An excellent location...if you like Shibuya"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    I like this hotel for the location and comfort. The only thing I hate is the fact that some guests smoke in their non-smoking rooms (on a non-smoking floor) and I can tell by the air through the vent and the stinky hall way. I saw a cleaning person with an dirty ash tray before.
    Genuine Hotels.com guest review
    6 night business trip in Feb 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    5.0 / 5
    Outstanding
    "get all of this!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    unlimited shower gel, shampoo and conditioner great amenities (toothbrush, scrunchy, q-tips, toothpaste, shaving cream, blades) about 15 japanese tv channels mini fridge free lending of electronic adapters for foreigners right next to mall, restaurants and shibuya train station view from room of shibuya crossing
    Genuine Expedia guest review
    Other trip
    Jan 29, 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent
    "Shibuya, place to arrive in Tokyo"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Great location, and convenient direct access from/to airport! When my fiancee and I arrived to Narita Airport, we bought a ticket "package" to get to Tokyo downtown (Narita express tickets, and a prepaid subway card). The Narita Express took a little over an hour to get us to the Shibuya Station. The train system was a little confusing when we got there, […] due to the language barrier, but people are very helpful, and asking questions we got to our destination without any problems. We didn't even had to get out of the station!! There is so much to do and see around Shibuya, the hotel is so centrally located we had access to any train line we wanted to. The view from the hotel is amazing, we were definitely delighted by the location, helpfulness of staff and cleanliness of the place. Totally recommend it if this is your first time in Tokyo :) Read more
    Genuine Expedia guest review
    Other trip
    Jan 26, 2012
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Dec 2011
    A Traveller
    US

    Shibuya Excel Hotel Tokyu - Tokyo
    1.0 / 5
    Poor
    "This is my honest opinions"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    1) Hotel entrance is on the 5th floor of a mall, not the easiest location to be found, if you don't speak much Japanese like me, might take you abit of time to find the lobby. 2) Hotel staff service is so so. The night before I stayed at Capitol Hotel of Tokyu, their staff serves was pretty awesome and I think that's what a Japanese hotel serves should […] be. So when I come to Excel, I think they are not up to the standard of Japanese serves reputation, in general is ok. 3) Room is old and stinks, I booked a single bed room, I can't even stand the smell after I first opened the bathroom door...it smells like urine and vomit....(it looks entirely clean, but just smells worse than public restroom) So I requested to change my room, which staff was helpful and put me to a bigger room right away.. HOWEVER, bathroom still stinks, just not as much as the one before, so I did not complain and figure that might be as good as it gets in this hotel....(I have the bathroom door closed the entire time while I was in the hotel) 4) No WIFI, only cable plug for you to connect internet. 5) Electric outlet is those 2vertical holes kind, so make sure to bring an extra converter for your American plug. 6) Location is convenient, right next to Shibuya station. But convenience means lots people, if you are not used to lots people, maybe you should look somewhere else. 6) Overall, I'd not go back and will suggest you to look elsewhere if you want to enjoy your stay. Read more
    Genuine Expedia guest review
    Other trip
    Jan 17, 2012
    A Traveller
    US
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