All hotels in Marigot Bay, St. Lucia
1 room, 2 adults
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4.7 / 5Outstanding

Score breakdown (from 89 reviews)

Average rating for:

  • Cleanliness
    4.9
  • Service
    4.7
  • Comfort
    4.8
  • Condition
    4.6
  • Neighborhood
    4.3

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Good hotel"
Staff very friendly. Great hotel and beautiful harbour. This appears to be the biggest and best hotel in this part of Saint Lucia.
Genuine Expedia guest review
Other trip Mar 22, 2014
jamie
GB
5.0 / 5Outstanding
"Fantastic paradise resort in an AMAZING LOCATION !"
Absolutely fabulous luxury resort with two gorgeous pools and gardens in the most stunning location imaginable. Suites are beautiful with fantastic bathrooms. Best thing about the place is the staff, really courteous and super friendly and helpful. Currently undergoing renovations, which didn't bother us at all. Will be even more fantastic when finished.
Genuine Expedia guest review
Other trip Mar 18, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great Hotel with amazing staff"
We spent 10 days here and had a great time. The hotel location was gorgeous with a wonderful room, and if you love boats, it's right on the marina of the beautiful Marigot Bay. We were all inclusive and quality of the food was excellent, the best in the bay, even better than the Rainforest Hideaway Restaurant which is highly rated by all. The hotel is under new management since August last year, and they are investing heavily in a superb makeover. This will be finished in June at the latest and in the meantime there is some inconvenient works going on but after a day we hardly noticed. In fact we were fascinated by the speed at which the workmen got on with the job. Best of all was the attitude of the staff at the hotel. Everyone (reception, maid, restaurant, bar, gardeners, porters, maintenance and pool) was so friendly, happy and helpful it made our holiday so pleasurable we were sad to leave. Name checks to Jean, Tessa, Vanya, Nathalia, Samantha, Leslie, Tracy, Tasha, Trudy and Jeroen, and if I've forgotten someone then it's the jet-lag or old age, sorry. We want to come back again and see the new facilities please.
Genuine Expedia guest review
Other trip Mar 15, 2014
Kevin
GB
5.0 / 5Outstanding
"Great Hotel"
Fantastic rooms and great view - wish I could have spent more time here
Genuine Expedia guest review
Other trip Mar 2, 2014
Adam
CA
5.0 / 5Outstanding
"Paradise at Capella Marigot Bay, St. Lucia"
When my husband and I arrived at the Capella, Marigot Bay, St. Lucia, we were speechless by the beauty. It truly is paradise. The most gorgeous view of the bay, luxury accomodations, lush vegetation with hibiscus growing everywhere, hummingbirds buzzing about, little canaries wanting to share whatever morsel you are eating, morning doves cooing, friendly, helpful and professional staff, delicious food and warm humid temperatures. We stayed for 12 days and were terribly sad to have to leave. We would definitely recommend this hotel and would return again in a heartbeat!
Genuine Expedia guest review
Response by Capella Marigot Bay Resort and Marina Saint Lucia
Thank you so much for these beautiful compliments and I am thrilled to hear you enjoyed your stay! Please come back and visit us again soon!
Other trip Feb 24, 2014
Cori Lynn
CA
5.0 / 5Outstanding
"very nice hotel on beautiful bay"
Although the check in desk was conveniently located off the road, the check out location was a long distance from the road. And, we were not informed that we had to check out at this distant location in the hotel, and at 6 in the morning this was a bit of a problem for us and the staff.
Genuine Hotels.com guest review
2 night trip Feb 6, 2014
Jim
CA
4.0 / 5Excellent
"Lovely hotel in the wonderful Marigot bay"
Marigot bay was our final hotel in our St Lucia trip. The staff were very welcoming, provided us with a room upgrade and were very flexible on check in and check out times. At times we felt reception was a little slow but they were always keen and pleased to accomodate any requests that we had. We will definitely go back to this hotel. It is going through a refurbishment in 2014 but we thought that the standard was good as of now. Looking forward to seeing the improvements! Meeting the chef Victor was very nice and Natasha was superb!
Genuine Expedia guest review
Other trip Jan 18, 2014
James
GB
5.0 / 5Outstanding
"fully recommend"
excellent suites - living room with sofas, dining table and fully equipped kitchen + laundry room in middle, separate parents room to one side, separate children's to other marvellous bay side location, excellent relaxing views of bay marvellous staff - good food does not have a beach (swimming pools though) and lis built on a hillside so lots of stairs all in all, for us fabulous - highly recommend
Genuine Expedia guest review
Other trip Jan 7, 2014
graham
GB
5.0 / 5Outstanding
"Discovery at Marigot Bay"
The hotel was absolutely beautiful. This was only my second trip to the south and the first experience was definitely lacking in customer service. This experience was truly heavenly. Our room was amazing-we did get an unexpected upgrade which was nice. We booked a bay view despite the reviews we read and lucked out with a fantastic bay view and a great balcony from which to enjoy. We had 2 very minor issues - our air conditioner was not cooling very well night #1. A quick call to the front desk and they had someone at our door in 15 minutes at 10 pm and it was fixed next am. Our door lock was a bit finicky and it was fixed ASA. The housekeeping was topnotch. The pools and spa facilities, reception, Hurricane Hole and Boudreau room were all very well-maintained. The staff were unbelievable attentive and friendly throughout the hotel and made the stay. We really enjoyed the food. The gym could have used better equipment but was adequate. We were a bit antsyafter 9 days in the Bay-we are not great at lounging. We wished arranged ahead for more days of car rental. Reviews on-line about the driving had made us reluctant,but it wasn't bad-you had to be cautious and drive slowly. The local beach wasn't the best, but we knew that going into it. So we did spend a few days and a few dollars getting rides in water taxis enabling us to see more of the Island. We also expected there would be more of a local market with local shops and eateries but there were not too many closeby.
Genuine Expedia guest review
Other trip Mar 30, 2013
Emma
CA
4.0 / 5Excellent
"Tranquil restful spot"
We stayed at Discovery in Jan- Feb 2013 and really enjoyed the hotel. We asked for a quiet room and got it (but then occupancy rates were very low). Its best asset is its fantastic professional, friendly, supportive staff albeit some of the furniture is tired. It’s situated on a mangrove swamp, so pack mozzie repellent (citronella spray provided in the rooms) & fly spray (screens on the rooms are ripped in places). We were told the menu at the Hurricane Hole and Boudreau Restaurant changes regularly but we saw no evidence of it doing so. Service at the café was slow – but the food at all these was good and tasty. Excellent swimming pools and gardens. Good choice of eateries nearby if you want to go out. Would we choose this hotel again? Without hesitation!
Genuine Expedia guest review
Other trip Feb 10, 2013
kdandsrh
GB
5.0 / 5Outstanding
The hotel was very good in a lovely setting but we needed to hire a car get to other parts of the island to do what we wanted to do i.e. bird watching. The hotel has just been sold so it may change under the new owners.
Genuine Hotels.com guest review
4 night trip Jan 21, 2013
A Traveler
GB
3.0 / 5Good
"Luxury Hotel in need of upgrade"
The bedrooms are excellent and the food is first class but the location is remote, there is liitle view of the Bay frm the bedrooms and the Beach is a tiny strip of land with very poor facilities.
Genuine Expedia guest review
Other trip Jan 28, 2013
Paul
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Que du bonheur!!"
Nous avons passé une semaine de rêve. Le personnel est à vos petits soins et les équipements de l'hôtel sont très agréables. Des vacances au top!!! Nous y retournerons, c'est sûr.
Genuine Hotels.com guest review
7 night family trip Jul 9, 2015
Stéphanie
FR
5.0 / 5Outstanding
"Un séjour de rêve !"
Tout tout proche de l'excellence ! Cet hôtel (de luxe) fait partie des meilleurs que nous avons pu faire (USA, Europe et Océanie). Beauté, service et amabilité du personnel... Que de qualités. Peut être la seule chose à revoir à mon sens, le prix du petit déjeuner, qui n'empêche pas qu'il soit très bon, est très élevé en comparaison à celui des dîners et déjeuners. Bref, à conseiller et en tout cas, je ne chercherai pas d'autres lieux sur Sainte Lucie lors de nos prochaines vacances sur cette île. Stéphane
Genuine Hotels.com guest review
3 night family trip Jul 11, 2015
Stéphane
FR
5.0 / 5Outstanding
"Excellent, des prestations à la hauteur du prix!"
Excellent!!!!! C'est grand, l'internet est disponible partout sans code, le personnel est attentionné et agréable, c'est très bien pensé en termes d'aménagement des espaces à buller...La marina est magnifique, on peut aller de l'autre coté de la baie gratuitement... Il y a un spa et des soins esthétiques!!!! Un petit bémol pour la carte du room service, pas assez international mais plutôt américain et on ne sait pas trop ce qu'on commande, mais sinon, aucun autre commentaire négatif, c'est splendide!!!
Genuine Hotels.com guest review
Response by Capella Marigot Bay Resort and Marina Saint Lucia
Merci beaucoup!
5 night family trip Apr 14, 2015
ANNICK
FR
5.0 / 5Outstanding
"Hôtel de très bon standing"
L'hôtel était tellement confortable que nous n'y sommes sortis que pour aller à un concert. Nous reviendrons avec les enfants en Aout.
Genuine Hotels.com guest review
Response by Capella Marigot Bay Resort and Marina Saint Lucia
Merci!
1 night romance trip Apr 30, 2015
stanley
FR
5.0 / 5Outstanding
"Cadre magnifique, proche de la Marina"
Nous avons passés un très agréable séjour! Les chambres sont spacieuses, la décoration de l'hôtel est moderne et chaleureuse.Magnifique vue sur la baie de Marigot et sur la marina. Départ en taxi boat pour une balade vers les pitons et la soufrière. Le personnel est très accueillant et souriant! Le restaurant propose des plats variés et de bonne qualité. L'hôtel ne possède pas de plage mais la piscine est très agréable. Seul bémol, les chambres sont un peu bruyantes, pas une très bonne isolation.
Genuine Expedia guest review
Other trip Apr 7, 2015
Sarah
FR
5.0 / 5Outstanding
"service impeccable personnel très aimable"
Hôtel très agréable, très propre, avec un personnel charmant. Cadre magnifique et reposant .Bien situé pour une visite complète de l'ile en voiture. Un piano bar serait toute fois agréable pour les soirées. Nous avons pris nos repas au restaurant de l'hôtel et nous avons regretté que la carte soit la même pendant 15 jours.
Genuine Hotels.com guest review
12 night trip Mar 25, 2014
A Traveler
FR
5.0 / 5Outstanding
Underbart
Genuine Hotels.com guest review
4 night romance trip Mar 8, 2014
Carro
SE
5.0 / 5Outstanding
"Aux petits soins"
Quel souvenir de notre passage : endroit superbe , personnel accueillant et prévenant ...
Genuine Hotels.com guest review
6 night trip with friends Mar 15, 2014
Foufouques
FR
5.0 / 5Outstanding
"Hôtel de qualité, calme et accueillant."
Très satisfait, hormis la plage situé à proximité de l'hôtel, peu fréquentée, non mise en valeur.
Genuine Expedia guest review
Other trip Mar 10, 2014
Pierrette
FR
5.0 / 5Outstanding
"Wonderful"
We loved everything about it- even though there was a couple of things that were disappointing.. don't know if it was because of the renovating and transforming to Capella from Discovery Marigot,but the staff was sometimes a bit asleep so to say. We got wrong bills , ordered things like coffee while eating lunch and it never came.. All in all it didn't have that much influence to our holiday,staff was so nice and polite,each and every one of them. Tv in the room was bad,obviously it was reported to staff several times before,but they could not do anything since all the rooms were gonna be fixed one by one. All inclusive in this hotel was great and well recommended,but i would've wish for a better instructions while checking in, from the restaurants as well as all the services the hotel offered...
Genuine Hotels.com guest review
7 night romance trip Feb 13, 2014
A Traveler
FI
3.0 / 5Good
"Hotel chaleureux bien équipe"
Hotel très agréable. personnel disponible et accueillant le petit déjeuner bien que copieux reste limité en terme de choix. À proximité deux restaurants agréable en bord de plage. Le seul inconvénient est l'absence de plage celle située à une dizaine de minutes de l'hôtel reste très sommaire et insuffisamment équipée
Genuine Expedia guest review
Other trip Feb 17, 2014
Sami
FR
5.0 / 5Outstanding
"Très bel hôtel dans un cadre de rêve"
Petite bulle de paradis, Marigot Bay est un lieu exceptionnel qui accueille ce très bel hôtel, plein de charme. Le service est très attentionné et délicat, les chambres sont spacieuses. La nourriture proposée est de très bonne qualité. Nous recommandons chaleureusement cet hôtel.
Genuine Hotels.com guest review
3 night romance trip Aug 14, 2013
Magali
FR
5.0 / 5Outstanding
"UN HAVRE DE PAIX!!!!"
Nous avons été très bien acceuilli. Le cadre est magnifique et reposant, avec une super vue sur la baie. Il n'y a pas de plage mais les piscines de l'hôtel étaient géniales. Le petit déjeuner ètait copieux et bon! Nous conseillons cet hôtel pour tous ceux qui veulent un séjour sans stress et dans un magnifique cadre. Nous y retournerons!!!
Genuine Expedia guest review
Other trip Aug 19, 2013
Luc
FR
4.0 / 5Excellent
"Bonne prestation hôtelière, service moyen"
Bonne impression mais le personnel ne répond pas aux attentes des clients
Genuine Hotels.com guest review
3 night trip May 7, 2013
A Traveler
FR
5.0 / 5Outstanding
"I would i could stay much longer"
Super hotel an tollster lange. Super preis-/ leistungsverhältnis. Ein riesiges zimmer, wie ein appartement. Nichts auszusetzten, bis auf das, dass der service manchmal ein wenig langsam war, bzw bis das essen kam
Genuine Hotels.com guest review
Other trip Feb 27, 2013
Danja
CH
4.0 / 5Excellent
"Idéal les 2 premiers ou derniers jours à Ste Lucie"
Emplacement idéal pour quelques jours ; repas y compris petit déjeuner de qualité moyenne à médiocre
Genuine Expedia guest review
Other trip Dec 31, 2012
A Traveler
FR
5.0 / 5Outstanding
"Bestes Hotel in der Marigot Bay."
Klasse Hotel, wenig Gäste in der Woche vor Weihnachten.
Genuine Expedia guest review
Other trip Dec 27, 2012
A Traveler
DE
4.0 / 5Excellent
cadre idyllique
Genuine Hotels.com guest review
2 night trip Oct 16, 2012
sylvie
FR
3.0 / 5Good
"Impasse"
Dommage que pour un hôtel de ce standing personne dans le personnel ne parle couramment le français....
Genuine Hotels.com guest review
8 night romance trip Sep 15, 2012
Berenguier
FR
5.0 / 5Outstanding
"Hôtel idéal pour la détente"
Hôtel superbe disposant de toutes les installations nécessaires pour passer un agréable séjour. Le personnel est très avenant. La plage est située de l'autre cote de la baie, un bateau navette gratuit pour les clients de l'hôtel est a disposition pour s'y rendre. La plage est un bout de sable peu entretenue disposant toutefois d'un restaurant et de paillottes locales.
Genuine Expedia guest review
Other trip Aug 3, 2012
Ced
FR
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Jun 29, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip Mar 9, 2014
Karen Jones
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Feb 28, 2014
Michel
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip Apr 19, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
7 night trip Jan 8, 2014
A Traveler
GB
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night romance trip Feb 17, 2013
anders
SE

TripAdvisor reviews for Capella Marigot Bay Resort & Marina

Overall rating:Based on 98 traveler reviews

Most recent traveler reviews:

Overall Rating
"Surprising!"
07/26/15 ChoMarRu New York
Capella delivered on many levels. We were actually repeatedly surprised as to how much we enjoyed this hotel experience. The hotel is understated from the outset, but upon closer inspection: the quality, service, amenities, location, foods, views, room details, etc all exceeded our quite high expectations. We would definitely revisit this property.
Overall Rating
"Wonderful hotel and excellent service!"
07/20/15 180610 Montréal
Despite being remote, the location is beautiful. The hotel has been renovated recently so everything is new. The service is excellent. The food is also very good - go to The Rum Cave (it is the same food, but less expensive). If we go back to St. Lucia, we will definitely return to Capella Marigot Bay!
Overall Rating
"This is a beautiful hotel in a beautiful location ."
07/19/15 Sam H Lincoln, United Kingdom
The Staff were friendly and welcoming, we stayed in a 3 bedroom apartment with kitchen and lounge and our own hot tub. The food was great and catered for all of us . Breakfast was fabulous and so was dinner. The pools were beautiful.We liked the walk to the Marina and caught the free water taxi to the beach that ran all the time . The bar over there was fun and we enjoyed 2 for 1 cocktails. We did a boat trip and went snorkelling which was fantastic, a great day out.There are 3 other restaurants a quick water taxi ride away to try although the food at the hotel was fantastic.I would love to return to this stunning Hotel.
Overall Rating
"Delightful staff, room, layout and cocktails!"
07/14/15 a_nightingale Fort Lauderdale, Florida
My teen daughter and I arrived at the hotel early in the morning and were welcomed with a beautifully infused tea - couldn't make out what it was but it sure beat the typical rum punch! We were then whisked away to a bountiful buffet breakfast. I loved the front desk staff. I hate to single anyone out, but special mentions for their attentiveness and willingness to please are James, who I interacted with by phone prior to my arrival and on my first night but never met; Petal, Dianne and Troy. The Rum Cave's bartenders Dennis and Gus make the best rum sours ever!! Our room was spacious and a welcome retreat every time we came in from a day of activity. We loved when we returned to beds draped with elegant mosquito nets. On our last night, we had a surprise snack awaiting us in the mini bar. This kind of quietly upscale, boutique hotel is just what we were seeking. We will definitely return.
Overall Rating
"Very relaxing resort with excellent service"
07/13/15 LovMX MA
Stayed at the Capella Resort for two seperate weeks in the Spring for business. The location of the hotel is far from the airport, but worth the drive. It is complete serenity once you arrive. Walking the marina each day to see the comings and goings is quite nice. It is important to know that this is not a beach resort but you can get to beaches. The pools are wonderful.The constant sounds of the palm trees blowing and the water features is very soothing. The rooms are newly renovated and quite lovely and always very crisp and clean. The bathrooms and amenities are wonderful. Service is quite good from the GM to the front desk to the bartenders and the housekeeping staff and everyone in between. They all get "it" and they strive to please. If someone didn't know how to handle a situation, they found someone who did. I found the restaurants to be average, but there are many options in the area, so you are not tied to just the resort hotels. St. Lucia is absolutely beautiful, lush and green and the people are genuinely friendly and kind.
Overall Rating
"Birthday"
07/13/15 Ferdi1982 Brighton, United Kingdom
Went to speand my birthday (part of 2 weeks Holidays) From the start to finish I received an amazing treatment from all Staff which were always helpful and smiling (dont get that a lot in the UK) Property is gorgeous, loads of green, beautiful views from wherever you are, restaurants with tasty and affordable food. Gym open 24 hours which is great when jet lagged. The only little problem is that to go to the beach you would need to get the shuttle that runs once a day departing from the Marina at 10am returning at 1pm but nothing that we cant handle. I would definitely go back and I cerainly recomend.
Overall Rating
"A wonderful experience all around!"
07/12/15 Rocket S
Beautiful resort! The staff couldn't have been nicer or more helpful! A Wonderful part of our trip! The restaurants there were top notch and delicious. There were always fresh plantain chips and mango salsa as well as two local beers on ice to welcome us home each day! With the turndown service came fresh baked cookies each night. It was a special experience! Thank you Capella!
Overall Rating
"an excellent location for a vacation"
07/07/15 discerninglyenglish Epsom, United Kingdom
we had an excellent time when we were there. the setting was beautiful, the staff could not have been better and the food was excellent. the room was very comfortable and spacious. my wife was not too well during our stay having recently had an operation and the staff could not have done more to help. the resort is set into the side of a very steep hill with many of the apartments having many flights of stairs to reach them with no lifts so if this is a problem for anyone in your party it is worth mentioning when booking so that problems can be avoided
Overall Rating
"Casual lunch"
07/07/15 PhilCa86 London, United Kingdom
Went for a casual light lunch. Flavours were awesome and food was of great quality. Not the cheapest but certainly worth the money. Grounds were immaculate and a well taken care of. Caters towards the luxury market but would certainly recommend a visit, even if just for light lunch or drinks at the bar
Overall Rating
"Amazing "
07/02/15 Topquailty
Amazing hotel. Very quiet with excellent customer service. We were made to feel very special on this trip. I would definitely recommend this hotel. The rooms are very spacious and plush. There are plenty of places to eat either on site or a few minutes walking distance from the hotel. Great place to go if you want to relax and enjoy the beautiful scenery of St Lucia.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews