Altstadthotel Arch - Regensburg

The rooms appear to have not been updated in decades. The hotel-provided photos are NOT representative of the room we stayed in. Our room didn't even have a shower, but instead had a bath tub and a hand-held spray-wand which could not be mounted to the wall in any way. Another member of our party staying down the hall had a room that was completely […] permeated by the smell of Thai food from a Thai restaurant below her, and even her clothes smelled (reeked) of Thai food from staying there. On our departure, we discovered at 6:00am that the front desk was not staffed and used a phone to summon a night clerk. When the night clerk arrived, this person was unable to log into the computer and unable to print our invoice or check us out, and even when we outlined exactly what incidentals we had, the night clerk didn't know how to use the credit card reader. WE showed this employee how to use the card reader and paid the amount we were told was due for our incidentals, and then left to catch our train, only to be contacted later because this employee had charged us the wrong amount. Completely unacceptable service. Read more

Genuine Expedia guest review

I was surprised to find a room with no minibar and no amenities. My booking claimed room WIFI access but the wifi was not working, signal was too weak in the room, had to work out of the lobby. The room was OK, but furniture has been worn out and I couldn't find an ironing board nor iron. Perhaps I had high expectations, but still... The breakfast was […] very nice and the hotel staff very kind and responsive. They helped very well with getting a conference room only 1 day before my meeting, at a good cost and with good coffee breaks. Read more

Genuine Hotels.com guest review

I loved everything about this hotel. The combination of age, history, and comfort is great. The staff is very accommodating and friendly. The breakfast is excellent with a large variety of food and beverages, and all is well prepared. A really fine hotel which I would recommend to friends and family and which I would stay at again on my next visit. […] . Read more

Genuine Hotels.com guest review

This hotel is not bad except for the lack of attention to detail, The internet does not work in most of the rooms. It's a 12th century building with thick walls, so if you want any privacy while you enter high security info, go somewhere else. Also, their staff does not understand the concept of time. I gave them some laundry to do at 2:00 the day I […] arrived. I asked if it would be ready the next evening. "No problem" was the answer. Big problem. No laundry. They tell me now that they will have it in the morning. My train leaves in the morning. Bad news. Find another location The town is crawling with them. Read more

Genuine Hotels.com guest review

3rd time I have stayed here and have always enjoyed it.. Great location in the altstadt.

Genuine Hotels.com guest review

Clean, friendly staff, charming hotel and great location. Breakfast (included in price) was great....not just a continental spread. The only thing we really did not like was that we could have used a fan in our room...there is no air conditioning (not surprised with an antique bldg.). If you like soft-soap in the shower you will be fine, but I brought […] my own barsoap (recommended by another reviewer). New carpet, new LCD TV's, new bathrooms...We will stay there again and recommend it to anyone who is staying in Regensburg!! Read more

Genuine Expedia guest review

The staff was great and the breakfast was good. The location was very easy to reach from the train station by foot. Will stay there again. Stayed in the new part of the hotel

Genuine Hotels.com guest review

Hotel was 10 minute walk from the train and in a great location in the center of the village just steps from sights, restaurants and shopping. The room was clean and well maintained with clean towels and quality linens. Some noise out back with garbage cans in the morning (6am) - but that's what you get with cobblestone sidewalks everywhere. Good […] breakfast and good value hotel. Read more

Genuine Hotels.com guest review

Hotel is charming and at a great location but it is definitely not a four (4) star hotel, I would rate 2 stars. Beds were uncomfortable, ammenities in the room and the hotel were minimal, and there is lot of noise from the surrounding streets.

Genuine Expedia guest review

A very good 4 day stay in an excellent location. noive staff and good breakfast

Genuine Expedia guest review

The hotel was an enjoyable place to stay. The breakfast was good but not exceptional. For me, however, the quality (almost no signal) & implementation (archaic authentication method) of the WiFi was a big disappointment. One of my devices couldn't detect the signal at all. I was not able to work as efficiently as I had planned to during my stay due […] to the issues with the WiFi. Read more

Genuine Hotels.com guest review

The room was okay and quite clean, but there were some cobwebs on the ceiling and sweet wrappers on the floor. Generally around the furniture had not been vacuumed thoroughly and the general impression was that it needed a thorough clean.

Genuine Expedia guest review

The Arch hotel is superbly located in the centre of the old city. We were able to drive past the great cathedral and into the Haid Platz, a magnificent square within walking distance of all the major sights. We parked the car and unloaded and were directed by the receptionist to the nearest long-stay car park. No vehicles are allowed to stay in the […] old town so everything ought to have been very quiet at night. Not so! Our room was on the third floor above an alley way and every voice and sound echoed up to our room. We could have closed the window and heard virtually nothing but it was too warm and everyone was out in the square and alley way, eating, drinking and carousing. The hotel does not have its own restaurant but breakfast was good and there are many restaurants around. We loved the tastefully decorated hotel with its fitted blue and gold carpets and ancient arches. And we even managed to sleep quite well despite the crowded street below! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel i gammel stil. Meget flot sat i stand. Yderst velholdt, rent og komfortabelt. God og venlig service. Gratis trådløst internet - dog kan kun tilkobles én enhed pr. login. Hotellet ligger rigtig hyggeligt placeret i et gågadesystem i den gamle bydel. Man må køre helt ind til hotellet, men p-forholdene er lidt ubekvemme, da man skal holde i en p-kælder […] et stykke fra hotellet. Skal du skynde dig til og fra hotellet, skal du ikke bo her - men vil du have en oplevelse af det gamle Regensburg, er dette hotel det helt rigtige sted. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Leider gibt es keine Parkmöglichkeiten direkt am Hotel (liegt in der Altstadt mit eingeschränkter Verkehrsmöglichkeit). In das angebotene Parkhaus kommt man mit einem Lieferwagen nicht rein. Ansonsten sehr historisches Haus und sehr gutes Frühstück. Wegen der fehlenden Parkmöglichkeiten werde ich es leider nicht mehr buchen (1,5km laufweg zur nächsten […] Parkmöglichkeit...). Read more

Genuine Hotels.com guest review

Hatten leider ein Zimmer zu einer sehr lauten Gasse mit 2 Jugendkneipen; das heißt sehr leute "Feiergeräusche" die halbe Nacht. Sonst war alles prima.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Relativt enkelt men välskött. Bar i bottenvåningen som var öppen sent på kvällen.

Genuine Hotels.com guest review

内装とインテリアがとにかく絵になりました。街自体が世界遺産ということもあって廊下の窓の外も余計なものが見えることなく、不快な思いはしませんでした。お部屋の窓からは、首を出せば大聖堂の双塔を眺めることができたので、大満足でした。ただ、机はあるものの、照明の配置とのバランスで書きものには向いていないと思いました。あと、テレビが点きませんでした。

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Ich war in einem älteren Teil des Hotels und musste mit meinem Koffer trotz Fahrstuhl Treppen steigen um in mein Zimmer zu gelangen. Die Möbel waren teilweise etwas "gebraucht" und das WC war dermaßen eng (wegen eines Handtuchhalters), dass man nicht drauf sitzen konnte!

Genuine Expedia guest review

vi skulle bare bruge en enkelt overnatning og det var et rigtig lækkert hotel, dejlig morgen mad. Det er super lækre værelser med alt hvad man har brug for. dog er der dårlige parkeringsforhold, jeg er lidt svært gående og man skulle gå et stykke for at får bilen parkeret i en offentlig parkeringskælder. der er handicap parkering tæt på hottellet men […] der står den å uden opsyn i forhold til hvis man parkere i p-kælder så er der overvågning 24 timer. Byen var utrolig hyggelig. det er den gamle by man bor i og det er flot holdt og seværdigheder er meget tæt på. der er massere af shoppe muligheder og spisesteder. Read more

Genuine Hotels.com guest review

Wir waren zwei Tage da und fanden die Atmosphäre und Service sowie die Lage des Hotekls super. Die tolle, zentraleLage ist aber auch gleichzeitig ein Problem: Es ist nachts laut, vor allem wenn das Zimmer auf die Straße (also nicht auf den Platz oder in den Innenhof) geht. Hier sind ein oder zwei Clubs mit guten Basslautsprechen. Die Fenster isolieren […] optimal, dann hört man weder die Clubgäste noch die Bässe, aber unterm Dach ist's im Sommer warm. Also Ohrstöpsel und Fenster auf. Wenn das für einen ok ist, kann man das Hotel nur empfehlen. Ans Hotel: In diesen Zimmern eine Klimaanlage wäre klasse - obwohl ich eigentlich lieber bei offenenm Fenster schlafe. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Ligger perfekt i centrum af byen. En by der er værd at besøge med de smalle geder lige udenfor hotellet. Parkering skal foretages lidt væk fra hotellet, men det er muligt at køre ind til hotellet for at læsse af/på.

Genuine Hotels.com guest review

Das Hotel war zu laut und zu warm.Bis Nachts gegen 3 Uhr war es laut.

Genuine Hotels.com guest review

... die Lage einfach sensationell ist. Aber die Zimmer zu klein, schwache Ausstattung, minimale Badezimmerausstattung. Frühstück in Ordnung - aber auch nicht mehr. Immer die gleiche Wurst - keine Abwechslung. Alles in allem - genau das was man von einem 3 Sterne Haus erwartet. Bis dahin ganz OK - aber den Preis ist es absolut nicht wert. 3 Sterne Service […] für 4 Sterne Geld ... ist nicht OK Read more

Genuine Hotels.com guest review

Ein äußerst angenehmes Hotel mit sehr freundlichem Personal. Zimmer waren sauber und wunderschön eingerichtet. Der Altbau neu renoviert. Perfekte Lage zum Bummeln durch Regensburg. Alles ist gut zu Fuß zu erreichen. Anreise mit dem Zug ist kein Problem, nur 10 Gehminuten durch die Altstadt. Wir hatten direkten Blick auf den Weihnachtsmarkt am Haidplatz. […] Touristinfo für Buchungen von Führungen keine 2 Minuten entfernt. Perfekt für ein schönes Wochenende oder auch länger. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Das Hotel liegt sehr zentral, wunderbar zum Spazierengehen in der Altstadt und am Fluss. Leider war es in der Nacht sehr laut (Junge Leute auf der Strasse bis in den Morgenstunden) aber da kann das Hotel sicher nichts dafur. An der Reception haben sie uns erklärt dass das ein grosse Problem ist. Unser Hund war willkommen, dafur ein grosses Dankesch […] ön. Read more

Genuine Hotels.com guest review

Altstadthotel Arch ligt erg gunstig in het centrum van Regensburg aan de mooie Haidplatz. We waren dan ook enthousiast bij het zien van die mooie plek, maar dat enthousiasme was over toen we de zogenaamde comfort kamer zagen die voor 8 nachten ons thuis zou zijn. Een kleine zolderkamer, donker en benauwd en tot overmaat van ramp geen comfortabel bed, […] maar een twijfelaar. Zeker geen 4 sterren comfort kamer. We hebben meteen ons beklag gedaan, maar er waren op dat moment geen andere kamers vrij. Wel werd ond beloofd dat we de laatste 4 dagen een andere kamer zouden krijgen en dat is ook gebeurd. Een kamer aan de voorkant, niet groot, maar met een fijn bed. Zeker een vooruitgang na 4 dagen in dat benauwde hokje met dat veel te smalle bed. De kamers zijn erg verschillend en je kunt dus behoorlijk pech hebben. Het personeel was erg vriendelijk en deed zijn best het ons naar de zin te maken. Ook over het ontbijt viel niets te klagen. Read more

Genuine Hotels.com guest review