"Off the beaten path"
Reserved a King Bed on hotels.com; none available when we arrived. The mattresses were "new", we were told, but felt board-like--very uncomfortable nite's sleep. Breakfast was marginal, down to the bananas, good only for making banana bread!Genuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive We appreciate your review!!! We do apologize that your specific room type was not available. We have replaced the majority of all the beds in our room over the past two seasons, sorry to read that yours was not comfortable. Mattress preference is such a difficult one to achieve to 100% of our guests and I hope on your next visit, we can find a more comfortable bed for you to relax on.
"Excellent hotel and location."
We always stay here because it is an excellent hotel and the location can't be best! But work on your wi-fi; it's strength varies by floor and it's never very strong anywhere!Genuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Thank you for letting us know our Wifi was not working properly. We have investigated and found a router that was not working properly and have since replaced it. Happy to see that the rest of your stay went without incident and that your expectations were met and exceeded.
"Nice one night stay"
The breakfast was great. Limited seating space though. Room was clean and staff was friendly.Genuine Expedia guest review
Response by Holiday Inn Express Branson-Green Mountain Drive We are so glad you chose us...thank you for posting. Cleanliness and Friendliness above all else.
"Best place to stay in Branson, MO"
We went to Branson, MO to celebrate our 35th wedding anniversary. We were looking for a clean place to stay, off the main Branson strip, but not too far away, a pool with a hot tub, and a good breakfast to start the day off right. We found a great place. The staff was friendly, helpful, smiling, accomodating and welcoming. The rooms were clean, with […] comfortable beds, quiet, and met our needs. The complimentary breakfast offerings were diverse and plentiful. We had a great time and staying at this Holiday Inn was the perfect solution. Read moreGenuine Expedia guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Awesome review!!! Thank you for taking the time to post...it looks like you were able to enjoy some of our amenities and we hope you were able to utilize our inhouse show ticket service as well. Come back and see us again when you return to Branson!
Only stayed one night first visit to Branson I will be backGenuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Thanks for choosing us !
Breakfast could have fruits. And flavored creamers.Genuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Thank you for your comments and we will take them under consideration. We appreciate the time you took to let us know.
"A lottle off the path but nice views"
Rooms were next to the elevators, noisy till around midnite, then quiet. very clean and efficient.Genuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Sorry to see that the elevators were a disturbance, it can be bothersome in peak times...we're glad it quieted down for you. Thank you again for choosing us and we hope you come back to see us again in the future!
"Arrived on our Harley"
It was our first trip to Branson. Being on a Motorcycle we always look for a Hotel (Holiday Inn Express) that is located convenient to restaurants etc. When we booked this hotel via Hotels.com it stated that it was convenient and within walking distance to food and entertainment.....not so unless you want to walk through a wooded area....NO We were […] very disappointed when we saw what appeared to be a newer Holiday Inn Express on the main road in the middle of restaurants and the entertainment. That would have been so much better for us..... Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Sorry to see that your stay was not all you anticipated. We do have a couple restaurants that are just up the street (less than a block), with sidewalks for easy access. We wish your stay had gone more as you had hoped and please come back to Branson soon for another visit.
The beds where comfortable, room seem outdated and in need of a update, bathroom, tub and shower was nice, vanities where small with no room to but things(makeup,tooth pasta etc.) lighting was poor. The breakfast was good, and the lady in the dinning was VERY nice, with a good morning, and pleasant smile each morning.Genuine Expedia guest review
We were there for 4 nights and only after the first night did someone come in and clean the room and replace the towels. After the 3rd night we had to call the front desk for clean towels and cups. Never had the coffee replaced, etc. Very disappointing to come back to an untouched room every evening.Genuine Expedia guest review
Response by Holiday Inn Express Branson-Green Mountain Drive I am so sorry to see that we did not provide you with the proper service while you were staying with us. I can assure you that we will review the comments with our staff to ensure that this doesn't happen to someone else in the future at our hotel. Please accept my personal apologies and I hope that we have an opportunity to host you on your next visit to Branson.
"Simply the best"
My husband and I really enjoyed our stay at Holiday Inn. We were impressed with a clean room, lots of towels, comfy bed. Attentive and friendly staff helped us pick a fun show and thanks to them we got a discount at a restaurant nearby. Breakfast was very yummy, two kinds of eggs, bacon, sausage, biscuits and gravy, hardboiled eggs, yogurt, AMAZING […] cinnamon rolls and a few other things. We were so glad that we picked this hotel! Read moreGenuine Expedia guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Thank You for taking the time to post a review. I was so happy to see that you had a WONDERFUL time and wee able to enjoy some of our nice amenities while staying with us. I will be sure to let the staff read your comments and they will be very excited to see that you were appreciative of their efforts.
"Middle of Branson"
We always enjoy Holiday Inn Express, but this one wasn't maintained as well as the others, but we would go back again. The bathroom toilet struggled to get filled up and there were several light bulbs out throughout the room.Genuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Thank you for bringing your issues to our attention. I appreciate you taking the time to post a review and we do use all of our reviews and comments to continuously improve our service and facility...we will share your comments with our staff.
Met son, his wife and 3 grand kids in Branson for wonderful weekend together. Spent time at Branson Landing and trip to Silver Dollar City. We have season passes for us and grand kids. Holliday Express was prefect, only reason I didn't give overall rating a 5, breakfast good, better than most motels, but gravy was watered down (I'm probably to picky) […] and hot tub water was warm, not hot, still was relaxing. They always had hot coffee in the lobby, very nice. Beds very comfortable and TV was flat screen and good size. Kids stayed at pricier location, their room was nice, but ours just as nice and a lot cheaper with free breakfast. Will definitely stay at Holiday express again. Thank you. Read moreGenuine Expedia guest review
Response by Holiday Inn Express Branson-Green Mountain Drive AWESOME review...thank you for taking the time to post. We know with all the choices you have in Branson that we want to make sure your stay is everything you expected. I will mention your comments to our breakfast staff in hopes to ALWAYS be improving the guest experience. Come back and see us again on your next visit to our GREAT city!
Been here many times and it's still a first class hotel. Just wish wifi worked seamlessly!Genuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Thank you for posting a review...wireless is so tricky these days and I am sorry to see that you had some trouble with consistency. We will look at getting it resolved so that you can enjoy it on your next visit here to the hotel.
"Good place to stay"
The hotel was perfect for my needs with the only problem being there was no bar of soap in my room. They called me after I checked in to ask if my room was okay. I told them it was except for the fact that I did not have a bar of soap in my bathroom. I was told a bar would be delivered but one was never delivered during my one night stay. Outside of […] this small issue, the hotel is nice, the bed was very comfortable, and I would stay again. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive I am so sorry to see that we didn't meet your expectations and we should have delivered that soap, as promised. I will review your comments with our staff to ensure that we do a better job in the future in meeting the needs of our guests. I am happy to see that everything else went as expected and that you would stay with us again. Thanks for posting.
The Hotel itself was very clean and quiet. The decor needed some upgrading but it was nice. The Breakfast was very good and we actually ate there every morning. The hotel staff was very friendly, we would stay again.Genuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Thank you for taking the time to post a review! We do have a wonderful breakfast and appreciate the fact that you enjoyed it each morning, Cathy and Judy work so hard and do a great job taking care of our guests...your comments validate their hard work. We look forward to seeing you again on your next visit to Branson!
The hotel and staff were great. There were tons of kids in the hotel, so breakfast selections were limited and lines were long, but that was no reflection of the hotel, the food, the staff. Just timing on our part! We enjoyed our stay and would stay again.Genuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Thank you for your comments and we sure appreciate your understanding of just how busy it can get (at times) during breakfast at a busy hotel like ours. We look forward to seeing you on your next visit to Branson!
"Close to main road in Branson"
Our stay was nice. One thing I did not like was the air conditioner was controlled by motion detector. Every time we returned to the room it was very warm. I also got warm during the night.Genuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Thank you for taking the time to post your review. I was sorry to read that you had some inconvenience with our new in-room energy system that monitors our energy use in each room of the hotel. They are designed to be more energy efficient...but not to inconvenience our guests. Please accept my personal apology for that and we appreciate you staying with us.
We reserved a king size bed room and got two queen beds ... The bathroom had sour smell ... The air conditioner made a tapping noise ... The staff was friendly ... Enjoyed breakfast daily ..the hotel was great!Genuine Hotels.com guest review
Perfect location , close to everything. Staff very friendly , breakfast was great. Will definitely stay there again next timeGenuine Hotels.com guest review
Very nice pool and hot tub. Room a bit out dated, but clean. Good breakfast.Genuine Hotels.com guest review
"Great for Family"
We stay here often because of the convience of location, the hotel comfort, cleanliness, service, great breakfast, indoor pool, and exercise room. Will stay here again. Large indoor pool for kids to swim in and hot tub to relax in.Genuine Hotels.com guest review
"More than than we bargained for"
We enjoyed our stay,especially the indoor poolGenuine Hotels.com guest review
They put us in the wrong room to start off with, paid for king size bed w/jacuzzi got a room with out jacuzzi. The sink in our room was busted. The hotel hostess was nice and friendly, but I just didn't feel like that for the money spent this hotel was worth it.Genuine Hotels.com guest review
I was very pleased with our hotel stay and when I come back to Branson I plan on staying here.Genuine Hotels.com guest review
"Good location, Quiet, Clean"
Staff was great, location 1 block off the strip, Quiet. Centrally located. Will stay againGenuine Hotels.com guest review
Bathroom and shower are so small their is hardly enough room to turn aroundGenuine Hotels.com guest review
"Very good hotel with a very pleasing staff."
Our room was very comfortable and we were able to get a very good sleep. The location of the hotel is very convenient. The staff were always polite and very helpful at all times. I highly recommend this hotel when staying in Branson.Genuine Expedia guest review
Asked for non smoking, First room assigned was not acceptable, musty or smokey odor. Was given another room and it was ok. The breakfast was ok, the cinnamon rolls were cold, not like usually warmGenuine Hotels.com guest review
Bed didn't sleep as well as we were expecting. Good location, nicely landscaped, great staff. Family oriented.Genuine Expedia guest review
It was Great, and we Thank You.Genuine Hotels.com guest review
Very nice breakfast better than most would stay againGenuine Hotels.com guest review
"very convienent location"
The electricity went out for several hours one night and the one woman staff was apparently new and didn't have a clue as to what to do. Also I felt like I should have received some kind of furture coupon or somehting for our inconvience.Genuine Hotels.com guest review
"I really expected better."
When we arrived at the hotel it seemed fairly well kept. The second day that we were there after the room was made up it was dirtier than before. There were pork rinds on the floor (we did not have pork rinds) and there were long hairs on our supposedly clean pillowcases.(we do not have long hair). The coffee pot was still dirty and where powdered creamer […] had spilled it had not been cleaned up. The bathroom was ok, but I do not believe it had been cleaned. Read moreGenuine Expedia guest review
"One of the best in branson"
This hotel was the 2nd of the best hotel we have stayed in. Bathroom needed some things fixed.Genuine Hotels.com guest review
"Great for small children"
It wasnt too far from SDC or WW and close to the strip. No noise and we really enjoyed it. Our kids are 9, 5 and 2 and they had a great time. The room was just amazing for the price I got it at.Genuine Expedia guest review
The people were very nice.Genuine Hotels.com guest review
Overall, the hotel was great for the price. The only 2 complaints: mattresses were in need of replacement and the room could use some touchups (paint) to match the rest of the hotel. Staff was excellent!Genuine Expedia guest review
Room needs a thermostat ... couldn't sleep the entire night without having to adjust or turn off/on the air. The pillow cases had hair all over them the first night and kind of grossed us out a little bit. I just hope the sheets were changed before we used them. Front desk promptly brought up new ones and was very apologetic.Genuine Hotels.com guest review
"Will be the only place we stay in Branson!"
Excellent! Nice facility, really convenient, enjoyed the indoor pool, workout room and the hot continental breakfast was a plus!Genuine Expedia guest review
Hot breakfast room was great, had a place to sit and relax with kids before going out. Indoor pool was great..could have been hotter but was okay and kids enjoyed..stayed open late too! Staff was extremely helpful and friendly on all levels. Would stay again... exceeded expectations especially for the price.Genuine Hotels.com guest review
Hotel stay Ok but nothing too specialGenuine Hotels.com guest review
This was great! Close enough to all attractions! Breakfast was wonderful! (For hotel anyway). Ticket booth very convenient!Genuine Hotels.com guest review
Good clean place but not really for the younger crowdGenuine Expedia guest review
"Branson Holiday Inn Express-Green Mtn. Dr."
We very much enjoyed our stay at the hotel. Everything was very clean. We were able to buy our show tickets right there in the hotel lobby. Breakfast was great with hot eggs, ham, sausage, biscuits and gravy and all of the regular continental items too. Friendly staff. Will definitely stay at this hotel again!Genuine Hotels.com guest review
Beds were hard, could hear the people next door talking, no bath soap the first night. Great location to several places, and shows. But won't stay there next time.Genuine Expedia guest review
"You always know what you're going to get"
My mom and I stayed at the Holiday Inn Express- Green Mountain Drive for 3 nights in mid-March. We selected this hotel based on previous experiences with Holiday Inn Express and knew what to expect from this hotel chain. The staff was incredibly welcoming, from the front desk clerks to the "breakfast ladies." We love the complimentary breakfast at Holiday […] Inn Express and their famous cinnamon rolls and extensive choices. I am getting married in Branson in August and have already selected this Holiday Inn Express as one of the lodging options for my guests with a block of reserved rooms. Best features: location (close to the strip, while still a little secluded, and easy access to Main Street and major thoroughfares.; cleanliness; value. Read moreGenuine Expedia guest review
When we arrived, front desk was freindly. Our key did not work so back down toget another key, still did'nt wor so hostess put us in another room. That process took about 30 minutes. Room was clean. Bathroom was very small, but it is an Express Hotel. This is ok for a one nighter, but I would not stay any longer. Overall it was still a good value.Genuine Expedia guest review
"holiday inn express on green mountain rd"
our stay was awesome except there was no water pressure while taking shower . other then that it was great and would return for another visit.Genuine Hotels.com guest review
"Nice little hotel"
My husband and I stayed in the "penthouse" it was actually kinda nice. The only thing we had to complain about was the jacuzzi needed a little extra attention in the cleaning department. The staff is very nice and the location was close to the strip. We were only passing through so if we ever come back to Branson we would stay in the downtown part it's […] got lots of character, we are more of the old buildings and boutique shopping kinda couple. For people planning to come to Branson I would suggest the Holiday Inn Express. Read moreGenuine Expedia guest review
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