"Good place to stay"
The hotel was perfect for my needs with the only problem being there was no bar of soap in my room. They called me after I checked in to ask if my room was okay. I told them it was except for the fact that I did not have a bar of soap in my bathroom. I was told a bar would be delivered but one was never delivered during my one night stay. Outside of […] this small issue, the hotel is nice, the bed was very comfortable, and I would stay again. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive I am so sorry to see that we didn't meet your expectations and we should have delivered that soap, as promised. I will review your comments with our staff to ensure that we do a better job in the future in meeting the needs of our guests. I am happy to see that everything else went as expected and that you would stay with us again. Thanks for posting.
The Hotel itself was very clean and quiet. The decor needed some upgrading but it was nice. The Breakfast was very good and we actually ate there every morning. The hotel staff was very friendly, we would stay again.Genuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Thank you for taking the time to post a review! We do have a wonderful breakfast and appreciate the fact that you enjoyed it each morning, Cathy and Judy work so hard and do a great job taking care of our guests...your comments validate their hard work. We look forward to seeing you again on your next visit to Branson!
The hotel and staff were great. There were tons of kids in the hotel, so breakfast selections were limited and lines were long, but that was no reflection of the hotel, the food, the staff. Just timing on our part! We enjoyed our stay and would stay again.Genuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Thank you for your comments and we sure appreciate your understanding of just how busy it can get (at times) during breakfast at a busy hotel like ours. We look forward to seeing you on your next visit to Branson!
"Close to main road in Branson"
Our stay was nice. One thing I did not like was the air conditioner was controlled by motion detector. Every time we returned to the room it was very warm. I also got warm during the night.Genuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Thank you for taking the time to post your review. I was sorry to read that you had some inconvenience with our new in-room energy system that monitors our energy use in each room of the hotel. They are designed to be more energy efficient...but not to inconvenience our guests. Please accept my personal apology for that and we appreciate you staying with us.
We reserved a king size bed room and got two queen beds ... The bathroom had sour smell ... The air conditioner made a tapping noise ... The staff was friendly ... Enjoyed breakfast daily ..the hotel was great!Genuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive I am so sorry to hear you had some issues with your room and I hope that you let the hotel staff know the issues while you were with us. The last thing we want is to see you checkout without us having the opportunity to take care of your issues. Thank you for posting how friendly our staff is and that we have a good breakfast. I'm sorry that you did not get your requested room type and hopefully when you return, we will be able to honor that request.
Perfect location , close to everything. Staff very friendly , breakfast was great. Will definitely stay there again next timeGenuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Thank you for your review! SO glad to see that everything went well and that you were pleased with our location as we are very close to all the action in Branson...even though we are not right on "the strip".
Very nice pool and hot tub. Room a bit out dated, but clean. Good breakfast.Genuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Hi Jennifer...thank you for your comments. Glad to see that your room was clean and that you enjoyed our breakfast. We do renovate portions of the hotel every winter and will make note of your comments and hopefully on your next visit, you will see some improvements.
"Great for Family"
We stay here often because of the convience of location, the hotel comfort, cleanliness, service, great breakfast, indoor pool, and exercise room. Will stay here again. Large indoor pool for kids to swim in and hot tub to relax in.Genuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Your time is valuable...so we appreciate the fact that took some of it to post this review! I am happy to see your stay went very well and it looks like you were able to enjoy all of our great amenities during your stay. We do have a great staff that care about meeting your expectation and they will be thrilled to read your comments. Thank you again and come stay with us on your next visit.
"More than than we bargained for"
We enjoyed our stay,especially the indoor poolGenuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive We are glad you enjoyed our indoor pool area..it is such a great amenity for our hotel. Thank you for posting your comments.
They put us in the wrong room to start off with, paid for king size bed w/jacuzzi got a room with out jacuzzi. The sink in our room was busted. The hotel hostess was nice and friendly, but I just didn't feel like that for the money spent this hotel was worth it.Genuine Hotels.com guest review
I was very pleased with our hotel stay and when I come back to Branson I plan on staying here.Genuine Hotels.com guest review
"Good location, Quiet, Clean"
Staff was great, location 1 block off the strip, Quiet. Centrally located. Will stay againGenuine Hotels.com guest review
Bathroom and shower are so small their is hardly enough room to turn aroundGenuine Hotels.com guest review
"Very good hotel with a very pleasing staff."
Our room was very comfortable and we were able to get a very good sleep. The location of the hotel is very convenient. The staff were always polite and very helpful at all times. I highly recommend this hotel when staying in Branson.Genuine Expedia guest review
Asked for non smoking, First room assigned was not acceptable, musty or smokey odor. Was given another room and it was ok. The breakfast was ok, the cinnamon rolls were cold, not like usually warmGenuine Hotels.com guest review
Bed didn't sleep as well as we were expecting. Good location, nicely landscaped, great staff. Family oriented.Genuine Expedia guest review
It was Great, and we Thank You.Genuine Hotels.com guest review
Very nice breakfast better than most would stay againGenuine Hotels.com guest review
"very convienent location"
The electricity went out for several hours one night and the one woman staff was apparently new and didn't have a clue as to what to do. Also I felt like I should have received some kind of furture coupon or somehting for our inconvience.Genuine Hotels.com guest review
"I really expected better."
When we arrived at the hotel it seemed fairly well kept. The second day that we were there after the room was made up it was dirtier than before. There were pork rinds on the floor (we did not have pork rinds) and there were long hairs on our supposedly clean pillowcases.(we do not have long hair). The coffee pot was still dirty and where powdered creamer […] had spilled it had not been cleaned up. The bathroom was ok, but I do not believe it had been cleaned. Read moreGenuine Expedia guest review
"One of the best in branson"
This hotel was the 2nd of the best hotel we have stayed in. Bathroom needed some things fixed.Genuine Hotels.com guest review
"Great for small children"
It wasnt too far from SDC or WW and close to the strip. No noise and we really enjoyed it. Our kids are 9, 5 and 2 and they had a great time. The room was just amazing for the price I got it at.Genuine Expedia guest review
The people were very nice.Genuine Hotels.com guest review
Overall, the hotel was great for the price. The only 2 complaints: mattresses were in need of replacement and the room could use some touchups (paint) to match the rest of the hotel. Staff was excellent!Genuine Expedia guest review
Room needs a thermostat ... couldn't sleep the entire night without having to adjust or turn off/on the air. The pillow cases had hair all over them the first night and kind of grossed us out a little bit. I just hope the sheets were changed before we used them. Front desk promptly brought up new ones and was very apologetic.Genuine Hotels.com guest review
"Will be the only place we stay in Branson!"
Excellent! Nice facility, really convenient, enjoyed the indoor pool, workout room and the hot continental breakfast was a plus!Genuine Expedia guest review
Hot breakfast room was great, had a place to sit and relax with kids before going out. Indoor pool was great..could have been hotter but was okay and kids enjoyed..stayed open late too! Staff was extremely helpful and friendly on all levels. Would stay again... exceeded expectations especially for the price.Genuine Hotels.com guest review
Hotel stay Ok but nothing too specialGenuine Hotels.com guest review
This was great! Close enough to all attractions! Breakfast was wonderful! (For hotel anyway). Ticket booth very convenient!Genuine Hotels.com guest review
Good clean place but not really for the younger crowdGenuine Expedia guest review
"Good hotel, close to main strip"
The hotel staff were very friendly and helpful. The room needed some work, but was adequate. Overall, the stay was great thanks for incredibly friendly staff!Genuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Thanks for sharing your experience! We do try our best to keep our rooms in good working condition and complete partial renovations several times throughout the year. Please accept my apologies for any inconveniences you may have experienced. Our friendly staff will be here on your next visit, so please choose us again and we look forward to seeing you.
Esta muy bien ubicado muy bienGenuine Hotels.com guest review
Response by Holiday Inn Express Branson-Green Mountain Drive Gracias por publicar una resena usted. Estoy feliz de que usted estuvo satisfecho con nuestra ubicacion. Vuelve en su proxima visita y estancia con nosotros otra vez. Gracias de nuevo por sus amables comentarios.
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