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"close to all must-see sights, great value!"Reviewed by a Hotels.com guest on May 2, 2012
When I booked this hotel, I didn't expect a whole lot from this hotel because it was so cheap. But after staying there for the entirety of my trip, I have to say that it was the best value for my buck. The hotel is conveniently located in District 1 right next to Binh Thanh Market. It's location makes it convenient to walk to all the tourist sites such as he War Museum and the Reunification center. The service was great and I would defiitely stay there the next time I go.
"Would try them again, but need some improvements."Reviewed by a Hotels.com guest on May 2, 2012
Rooms are very nice and roomy, and good location. They could improve on their service and maintenance. The phone did not work in my colleague's room which was inconvenient for wake up calls, etc. My room had the vanity light burned out. Also, had trouble with my key card and they were very slow in responding. Breakfast was okay, but had much better at other hotel we stayed at earlier in our stay. I do like their rooms so would probably give them another chance and hope that the service/maintenance issues were a one time thing.
"Good hotel"Reviewed by a Hotels.com guest on Apr 30, 2012
I like the hotel. Breakfast was good . Had some new dishes everyday. The hotel was convenient to all. Fleas market is only two blocks away . Good to by some souvenir t-shirts. Make sure you bargain, t-shirt average price is 90 dong. The foot massage was good. You can print your email at the business computer and pick it up at the receptionist desk. The only thing is that they could not scan my document but that is a lot to ask for. Overall, I like it and would stay here again.
"Central Location and Good Price"Reviewed by a Hotels.com guest on Apr 25, 2012
It was a great value given the price and condition of the hotel. The hotel is quite small, but it is very clean. Staff is very friendly and willing to help. Very close to Ben Thanh Market, only a few blocks away.
"First hotel"Reviewed by a Hotels.com guest on Apr 24, 2012
Very nice hotel.
Location.
Situated in the heart of Ho Chi Minh City, Palace Hotel Saigon, a family-friendly hotel, is within walking distance of Opera House and Ho Chi Minh City Museum. Also nearby are Ben Thanh Market and Diamond Plaza.
Hotel Features.
Palace Hotel Saigon has a full-service spa, a health club, and an outdoor pool. Complimentary wireless Internet access is available in public areas. This 4-star hotel features business amenities including a 24-hour business center, small meeting rooms, and audio-visual equipment. The hotel offers 3 restaurants along with a coffee shop/café, a swim-up bar, and a bar/lounge. The staff can arrange tour/ticket assistance, wedding services, and tour assistance. Additional amenities include a nightclub, a spa tub, and a fitness facility. For a surcharge, guests have access to a roundtrip airport shuttle (available on request).
Guestrooms.
The 144 air-conditioned guestrooms at Palace Hotel Saigon include washers/dryers and minibars. Beds have pillowtop mattresses, signature bedding, down comforters, and down blankets. Complimentary wireless and wired high-speed Internet access is provided. Televisions are equipped with cable channels and complimentary TV Internet access. All accommodations provide desks, safes, and phones. Bathrooms offer makeup/shaving mirrors, hair dryers, and complimentary toiletries.
All units feature refrigerators and coffee/tea makers. Additional amenities include complimentary newspapers and windows that open. In addition, amenities available on request include a turndown service, in-room massages, and wake-up calls. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
The onsite spa has massage/treatment rooms.
Golden Palace,Palace cafe - This restaurant serves breakfast, lunch, and dinner.
Room service is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, a steam room, and a fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
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"Friendly Staff and Good Location"
The hotel staff was very welcoming and accommodating even with a 2 AM arrival. Everyone was very helpful and so very nice to us throughout our stay! We will stay here again. The suite room was large with a small balcony area. The bathroom was amazingly large with a jacuzzi tub and shower stall. Breakfast was very good with a lot of choices both eastern […] and western. The hotel is located in District 1 with easy access to many sites and museums and markets. Hint, supermarket on second floor in the mall 1 block away (across the street) for supplies, snacks, and drinks at good prices. Read more
"Good 3 star hotel in convenient location"
THis is not a 4 star hotel but it's a perfectly good 3 star hotel. It has odd features, such as power points blocked by desks and so on and the air conditioner seemed to have only one setting - very cold. Many nearby restaurants and the Hotel restaurant is surprisingly good.
This guest did not leave a comment.
This guest did not leave a comment.
"Awesome Buffet Breakfast and location"
... someone please teach 'em how to polish the floor!!! Everything was clean but because of the dull floor, everything looked so dull and murky. You CAN order milk coffee at the breakfast nook, you just gotta ASK for it about 20 times.
close to city center this hotel is good only to receive groups
"Palace Hotel-Ho Chi Minh City-Don't stay on Monday"
The hotel was nice and they let me keep my bags there before and after check out. But I was only there for one night and it happened to be the one day of the week the pool was completely closed. There wasn't much of a gym and the "spa" didn't have half the services they advertised.
This guest did not leave a comment.
"Low value to $$"
If you want luxury add a few $$ and use another hotel. The rooms were redone and the furnitures were brand new. Every day I got a new comb, but I asked for was a simple map and some tourist info which Vietnam is weak at and teh hotel provides zero info. Breakfast was fine, especially if you can eat soup noddle in the morning ;-) Other people I know […] had better room, but then again read the first line. Read more
"Good Location and Clean Hotel"
We had a comfortable stay with Palace Hotel. We booked a suite but were given a deluxe room. I'm very particular with the cleanliness of the room and this hotel met my standard - the linens are clean & white and bed is comfortable. The hotel offered 50% price for hotel guests for seafood buffet with overflowing red and white wine. The spa is clean and […] offered 30% discount for hotel guests. You can find a lot of restaurants in the surrounding streets. Read more
"Must Stay Hotel...."
Centrally located..5-10 mins walk to famous benn thanh market, right behind the hotel is the famous street of Dong Khoi where all the art gallery are. Staffs are very polite and friendly.
"not worth the money"
I had no view, the pool was bad and I did not feel comfortable, it felt out dated. The location was great. My air conditioner broke on the first morning and leaked all over my bag and desk, they did not apoligse when they eventually came to fix it and did not talk to me for the half an hour the electrician stayed in my room with the door wide open. […] Don't bother staying here. Read more
This guest did not leave a comment.
"Palace Hotel - Saigon"
Great hotel, and as a four star hotel it exceeded my expectations. Room was absolutely brilliant, I just wish I had more time to spend there :) The location of the hotel is very good, where most things you do in the evening is at walking distance. The only thing was that from the streets it could be a bit noisy at times, but not too bad.
"great surprise"
This was the second hotel I stayed at during my time in HCM -- it was cheaper than the first and so much better!! Fitted out with modern decor and furnishings, the rooms are well laid out. Bathrooms are very nice and well cleaned. The restaurant is modern and clean, enjoyed the breakfast buffet. Spa was a bonus - not the cheapest, but amazing back-clicking […] massages! This hotel ticks all the boxes, will definitely stay there when I return. Read more
"Palace Hotel Saigon"
Overall a good and price worthy hotel, but watch out for the showers, the water got incredibly hot.
This guest did not leave a comment.
"Palace Hotel, Saigon - central Saigon quality"
The Palace Hotel met and exceeded our expectations. It's in an excellent location, being in the centre of town, is well-maintained, clean, has a decent breakfast in a pleasant lounge, and presented good value for the price we paid. The only negative was the clanging of what we think were cleaners early in the morning, which woke us. Other than that, […] staying at the Palace Hotel was certainly a positive experience. Read more
"An old hotel with good staff"
I do not have any compaint against anything but just one thing... The floor of the room was very rusty ( the wooden flooring looked like they have not been maintained at all... That gave me very uncomfortable feeling all along. Rest was okay.
"Palace Hotel Saigon - need serious improvement"
Hotel location is good. However, I was paying superior delux rate and got assigned to 2nd floor. It was really noisy. I tried to change rooms but was told that single bed is not available for high floors. The room carpets is really horrible, I have never worn hotel slippers but you do need to do it. My feet went all dark after walking on the room […] carpets. The bed is low and I got bitten by bed bugs on my ear, arms and legs. I think the hotel need serious improvement. Read more
"Great Location, however noisy."
The hotel is a grwta location if you are planning to visit the catheral, City hall etc - just 5 min walk away, however the hotel is location on a busy intersection so is very noisy with regards to traffic. I got abit lost on my first evening going back to the hotel as it was dark and the local people were all so helpful with directions I was very i […] mpressed. Read more
"Please Learn From Our Mistake..."
I booked this hotel for myself and three others thinking that it would offer us a good launch pad for our long weekend in Ho Chi Minh City. I was wrong. On arrival the staff behind the desk were at best incompetent and at worst rude. I'd specifically asked for a high room when I re-confirmed with them over the phone only to find we were on the 3rd floor […] facing the main road and people in Vietnam do love to use their horn. What annoyed me most was that the staff actually lied to me and said that it was quiet. The rooms themselves were of a very low quality, clean on the whole, but if you're mattress feels like it's full of broken glass and bricks the place could be immaculate and you'd still not get a good nights sleep. The breakfast was edible. That's about as much praise as I can give it. The choice was sorely lacking and the quality of the actual produce was one step below Lidl own brand food. Also, we were joined at our table by a lovely baby cockroach. Needless to say we ate out for the remainder of our trip. On leaving, as the level of spoken English of the departure staff was practically non-existent this resulted in a heated debate as to what charges should have been put on which room. It was eventually sorted out but we wouldn't have even been in that situation in the first place if they'd actually put things on the correct rooms or offered to change things around. Infact, even if they'd just explained it properly I would have been fine with it. All in all this is an unbelievably overpriced hotel for the low grade service, lower grade accommodation and lowest grade food imaginable. Save your self some money and hassle and book elsewhere. Please learn from our mistake... Read more
On our arrival, the room on offer was along side the Resturant door, and the room was rejected. At the time the Hotel was very busy and the staff did manage to provide another room on a higher level towards the rear of the building so road noise was not an issue. Bed low and quite hard, Wifi in room was a bonus, breakfast on all but our last day was […] very good, last day, little veriety, no bacon ! No pinapple! Had to ask for coffee and water, pretty basic , should not need to ask. Hotel location is quite good, very central, Hotel is a little old and tired but still ok,Rooftop is excellent for sunset drinks and Restaurant will provide meals up there. Staff on the most part very nice and helpfull. While we were there a Customer Service Manager was present and was extremley nice and keen to help with our room change any any issues we may have had. Not sure we would have recieved the same attention had she not been present. Read more
This guest did not leave a comment.
This guest did not leave a comment.
"不會再住"
飯店服務態度惡劣不積極 想把責任都丟給客戶自行處理 英文也很難溝通進一步的資訊， 非常失望遭透了的住宿經驗
"Not so good"
９階のスーペリアダブルに２泊しました。部屋からの眺望は、裏の空き地と隣接建物が見えるだけ。部屋の広さは、ベッドがほとんどを占め、かなり狭く感じました。NHK WORLDは視聴できません。１泊目の途中から、テレビが壊れて、本体電源が入りませんでした。カプセル式のシャワーブースのみでバスタブはありません。朝食のビュッフェは、ごく一般的な品揃えと味。レイトチェックアウトは、６時間以内か超過かの２種類で選択できました。立地は良く、大通り沿いですが、騒音等はそれほど気になりませんでした。
"次回もパレスに決まり！！！"
まず、観光客にとって、利便性抜群！ 市内観光、レストラン、お買いもの等々、すべて徒歩圏内というすばらしい立地。 そして、清潔感あふれるお部屋！快適にホテル滞在できる。 朝食も、味、衛生面、見た目、雰囲気、メニュー豊富で、飽きない。 ホーチミンを一望できる屋上からの眺めは、最高！ 霞からオレンジ色の輝きを放つ夕陽は、ざ・ベトナム。 次回のホーチミン滞在も、パレスホテルサイゴンで決まり！
"Uitstekend hotel in District 1"
Uitstekend hotel, alles klopt. Kamer is schoon, water is warm, personeel is vriendelijk, het ontbijt geweldig en het zwembad(je) op de 16de verdieping heerlijk.
"Lækkert morgenmads buffet"
Vi var ret tilfredse med hotellet. God morgenmadbuffet. Rene værelser og lækkert med pool på toppen. Dog skal man være OB's på meget begrænset antal liggestolr. Personalet var søde og serviceminded. Kan godt anbefale hotellet.
This guest did not leave a comment.
This guest did not leave a comment.
"Palace Hotel Saigon"
Et godt hotel med super beliggenhed. Værelserne er af forskellig størrelse og kvalitet, men er generelt fine, rene, pæne og godt vedligeholdt. Internet (trådløst) på værelset, dog svinger kvaliteten af forbindelsen. Super venlig service. Og en dejlig morgenmadsbuffet. Klart et hotel der kan anbefales.
This guest did not leave a comment.
This guest did not leave a comment.
"Superior?"
Superior Zimmer gebucht, erhalten Zimmer mit Fenster-Ausicht in ein 1 x 1 Luftschacht. Nur gegen Aufpreis habe ich ein anderes Zimmer erhalten. Schimmel im Bad, die Fenster und die Türen schleßen nicht richtig. Keine 3 Sterne wert. Keine Vorauszahlung leisten. Erst Zimmer sehen!!
"short stay best choice"
This guest did not leave a comment.
"Hotel viejo, se ve mejor en las fotos"
This guest did not leave a comment.
This guest did not leave a comment.
"Palace Hotel em Saigon - excelente localização"
Muito perto das principais atracções turísticas e com bom nível de conforto e de atendimento, o Hotel Palace Saigão foi uma muito boa escolha para a minha estadia em Saigão.
"Perfect Hotel and location for small money"
Very much OK Hotel with a perfect location The 4 Stars would not be recognised in Europe, but 3+ are OK I imagine.
シークレットボックスが壊れていて使えなかった。部屋は清潔だったが狭かった。
"Fantastisk beliggenhed"
Et rart hotel som ligger super centralt. Dog oplever vi gentagne gange at værelseskvaliteten mht. størrelse og beliggenhed varierer, på dette seneste ophold var der således ikke noget vindue ud til fri luft, ikke tilfredsstillende i forhold til et værelse bestilt til fuld pris og i god tid. Derudover har man ind imellem problemer med de elektroniske […] nøglekort. Buffeten på 5. sal er alle tiders (har kun prøvet morgenmad). Der er trådløst internet på hele hotellet, incl. værelserne, selvom kvaliteten nogen gange veksler. Så generelt et glimrende valg til ferie eller arbejdstur. Read more
"Zentral gelegen"
Das Hotel ist absolut zentral gelegen, die Zimmer sind zwar etwas abgewohnt, aber ordentlich und sauber, das Personal freundlich. Insgesamt dem Preis angemessen, nichts zu meckern, das Frühstücksbüffet war ok.
This guest did not leave a comment.
"パレス ホテル サイゴン ブランドショップも近くにあります"
あまり出歩かなかったのですが、ちょっと歩けばすぐにブランドショップが並んでいます。お買い物目的にホーチミンに行くなら便利です。部屋もきれいで、朝食もなかなか。ただ、バスタブでシャワーを浴びるとカーテンのないところから水が流れ、床を濡らします。足拭きマットをバスタブの近くに置いてシャワーを浴びると、出る頃にはマットがビシャビシャに濡れて足が拭けなくなりますから気をつけて下さい。後は全く問題なしです。
"Not worth the money!"
Stayed here on our last night in Vietnam before going back to Europe. This was the worst hotel during our entire stay. They first gave us a room that had a water damage and awful smell. When we went down to the reception they first said that they will send housekeeping... I said that it smells like a water damage and you'll probably not get the smell […] away... Anwser: " Yes, Yes"... We eventually got a another room. But this was a smoking room and we had booked a non-smoking. Third time they offered us a MUCH smaller room right next to the elevator. I said that we will not accept this... either. So after going down to the reception the 4th time they eventually got us a room that was OK. But certainly not more than that. So overall: Bad service! Bad quality of the rooms considering what you are paying. Breakfast was OK och Location is good. My advice: take another hotel. This is NOT 4star quality and service. We had better rooms and service staying at 2 and 3 star hotels. Read more
"Hotel som ikke lever opp til forventningene."
Dette er ikke et 4 stjerners hotell.
"Sentralt hotell som ikke lever opp til forventning"
Hotellets beliggenhet er det som redder det. Vi var ikke de eneste som klaget over vond lukt og mugg belegg på rommene. Det er meget slitt og holder ikke standard for hva man forventer av et 4 stjerners hotell. Synd at vi hadde bestilt i 2 omganger. Det blir ikke dette neste gang.
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