"Friendly staff and great location"
The hotel was clean and accomodating. The staff was great and very helpful. It was located in a wonderful area and you are steps away from the beach. The hotel provides beach towels, bikes and a decent breakfast. Plus Wifi that worked OK. It isn't super luxurious but it is very nice and safe.Genuine Hotels.com guest review
"Won't stay there again"
I was in town for a convention and decided to stay here. The biggest complaint I have is the beds are incredibly uncomfortable. I could hardly sleep. The thermostat in my room didn't work. It was set so low I was freezing. I turned the temperature up but it was still blasting really cold air. I finally decided to turn it off, then I woke up in the middle […] of the night sweating. Also, they pump some sort of fragrance into the lobby that is really strong and made me sick to my stomach. I'm not typically sensitive to things like that, but whatever chemical it was did not work for me. Lastly, the continental breakfast was just sad. Brown bananas, red apples, and the rest was bread/muffins, etc. For the price I paid, I expected a much nicer experience. Read moreGenuine Hotels.com guest review
"So so hotel"
Location of hotel was great as was the staff. The room was not quiet. The toilet made lots of noise and we could hear other people in their rooms. I had to try to plug my ears one night.Genuine Expedia guest review
The hotel did not have a gym as advertised; rather a corridor with one piece of equipment. There are only two rooms with porches, another misleading piece of of information.Genuine Hotels.com guest review
"Great Location in South Beach"
This is an okay boutique hotel very close to the beach. The lobby is cute and the rooms were clean, but the hallways seemed a bit run down, like they didn't update them at the same time as the rest of the hotel maybe. The rooms are white and very minimalist, which wouldn't be so bad if it didn't look so cheap. It just felt sparse and cold. However, […] the bedding was quite comfortable, especially the pillows. There isn't much of a view since it's sandwiched in between other larger buildings, but it pretty much is right on the beach, which was gorgeous and clean. Plus all the South Beach nightlife is right in the area as well. My only complaint was with the young man at the front desk when we first arrived, which was one hour before check-in. I had a terrible cold and was hoping we could get in a little early but was bluntly told check-in was at 3:00. When I explained I wasn't feeling well he gave me a stare and just said, "Check-in is at 3." I felt like had asked for a handout or something. However, most of the other staff were courteous and helpful. Overall I would say this hotel is over-priced, even for South Beach. Read moreGenuine Expedia guest review
"It was an over priced and lame experience."
For the price of the hotel, it was really a facade. Beautiful pictures of the interior, but all it is is a nice coat of paint over ply wood. Service was nothing special, rooms were nothing special. I was told there was a restaurant, there was no longer a restaurant. I would not go out of my way to stay there again.Genuine Expedia guest review
"Ok For Price"
This Hotel was Ok for the Location-But the Rooms were extremely Small....bathrooms too! Service was great,Breakfast was Simply. The Upstairs Rooftop was "Out of Service"....we were able to go up there,However No Bar or Bartender but It's nice Up there at Night.Overall our stay was GoodGenuine Hotels.com guest review
"Very basic, doesn't work for a family w/ kids."
Hotel entrance is hidden in a back alley of other hotels, so lots of trucks on that street. No handicap access, difficult to enter/ exit with strollers and big suitcases. Long taxi waits, its easier to walk to main street and wave in a cab but that is difficult if you have luggage. Expired milk in the coffee room everyday for 3 days - they replaced […] 3 day expired milk with 1 day expired milk on the next day. Bathroom doesn't have a bathtub or a glass cubicle shower - just a rectangular space to stand under a low pressure shower, very inconvenient. Location is alright. Pros: Staff is friendly and helpful, breakfast was basic but good. Read moreGenuine Hotels.com guest review
Staff was great. Know that they only have Valet parking and it is $34/night. Room is very sparse. Hotel is surrounded by much larger buildings so there is no view. However, it is very close to the beach.Genuine Expedia guest review
"Hotel Location, Condition and Maintenance"
The showerhead had a major leak throughout the entire week that I was visiting and the water leaking out had a bad odor. I notified the front desk 2x and nothing was fixed. I did not like the street noise as the rooms face the side street. The sirens and street traffic woke me up throughout the night. I requested to change the room to a quieter location […] but I was told the other side has AC noise. Take your pick! AC noise or Street Traffic noise. Read moreGenuine Hotels.com guest review
"Cute hotel, steps from the beach"
We loved our stay! Our room was super cute, we were steps from the beach which was amazing and the staff were really helpful. Close to nightlife where we had a fun night out and were able to walk back. Yummy breakfast in the morning and unlimited tea and coffee. Highly recommend :)Genuine Expedia guest review
"An affordable find beachside and convenient"
Room was minimalist but functional with everything I needed. A bit loud because it was facing the HVAC units and next to stairs/elevator (ask for a room away from this area). Nice rooftop deck despite the lack of pool and the beach is only a few hundred feet away. Has beach chairs available and a cabana, but the complimentary beach towels could have […] been nicer. They could have also allowed a 1 hour later check out on a Monday, especially considering my room did not get made up until almost 3pm the day before and I had to ask for it to be made up. But they just never got back to me in response to my request so I checked out on time. Nice lobby area to work/have breakfast and free wifii is provided. Overall, a great location at a great price (if you can do without the pool) next to hotels that charge almost twice as much for the location and being beachside. Read moreGenuine Expedia guest review
"Not a good experience..."
TV wasn't hooked up, one lamp was not plugged in, one was missing a bulb, room was TINY, they charged a parking fee AND valet fee, and construction across the street made it impossible to be picked up or dropped off at the entrance...Genuine Expedia guest review
"Everything was Excellent"
Perfect location- Great Amenities for a weekend stay- Staff was excellent, friendly and super accomodating! No complaints- will be back!Genuine Hotels.com guest review
"Great stay and great location"
I stayed there recently from nov 2nd to the 4th outstanding hotel the room was clean the staff was very friendly and helpful especially elvis located within walking distance of south beach plenty of resturants and the beach i would highly recommend staying there anytime im in the area you wont be dissapointed.Genuine Hotels.com guest review
"Great little hotel"
Had a great time, nice hotel, clean rooms and super cool staffGenuine Expedia guest review
The location is good but the room was not clean and the hotel needed major updates. The lights had a short and the air conditioner wasn't working properly. Lots of hidden fees. A horrible experience!!! The website pictures are FALSE advertisement!Genuine Expedia guest review
"Very cool, laid back hotel"
I loved the decor and the breakfast included with your stay. It was a clean, laid back hotel. The service was great. The people at the front desk were very nice and helpful.Genuine Hotels.com guest review
GREAT HOTEL JUST NEEDS SIMPLE UPDATING.. REDO THE BATHROOMS PUT IN SOME RUGS BETTER LIGHTING SHEETROCK THE ROOMSGenuine Expedia guest review
people at the counter were great, the parking fee is irritating. overall - very nice, bathrooms a little old fashioned and the shower stream wasnt very powerfullGenuine Hotels.com guest review
"Great location and atmosphere"
Great for singles, couples, and romantic vacation goersGenuine Expedia guest review
"Little nice hotel a walk away from the beach..."
The staff was polite and courteous. The room was clean. it included breakfast, although it was limited to hard boiled eggs toast and bagels.Genuine Expedia guest review
Very good value for a basic small size hotel. The staff was very friendly and helpful. Good location close to the beach.Genuine Hotels.com guest review
"Great central location"
I always like staying at this hotel. The rooms are comfortable, location is excellent and included breakfast is perfect.Genuine Hotels.com guest review
"Nice hotel close to the beach"
Very close to the beach, nice Parisian breakfasts in the morning, slow Wifi, quiet and beautiful place.Genuine Expedia guest review
"Nice hotel but not for everyone."
The hotel staff was excellent but the hotel has some drawbacks. If your room faces South you are above a very loud commercial air conditioner that runs 24/7. If you face East (beach) you are above the adjacent hotels trash cans and early morning garbage collections and late night beer bottle dumps from the nightclub. If you are facing West, you are […] above the very busy Collins Street. North is no view, but offer little noise and no smell. The rooms are very small. I had an upgraded "superior" room and found it super small. The hotel condition is good but the housekeeping must be improved. I opened the 2" horizontal blinds and was showered with massive dust on every blind. I asked the front desk one day to ONLY change my towels. Instead they did the entire room, putting the beachball that spent all day on the floor, directly on my pillows- YUK! Read moreGenuine Expedia guest review
"Great Boutique Hotel"
Highly recommend for relaxation and fun. Close to the beach, eateries, and shopping. Not in the middle of massive crowds of people. Quiet beautiful rooftop pool. Really enjoyed my vacation at this hotel.Genuine Expedia guest review
"Not what I expected, at all :("
A big let down! The room was small and very cold - had no control of room temp. The vent was loose so it rattled all night. Front desk said they would fix it, never did. Bed was soooo uncomfortable. It was a cheap Ikea frame and mattress and the frame was broken. Construction was going on outside, could not sleep starting at 5:30am. Asked the front […] desk for ear plugs, they said no. Parking was so expensive each night - did not expect that! Read all the fine print if you are going to stay here. There were three good things: very pretty hotel and clean, good breakfast and location is close to the beach, clubs and shopping. However, I will not be staying there again. There are better options. Read moreGenuine Hotels.com guest review
"good hotel BAD bed"
Its near the beach and a very nice place but the bed is just a matres on top slim wood and every time I move at night I was worry that it was going to break.Genuine Hotels.com guest review
"Nothing fancy, but close to the beach."
The rooms have a minimalist theme; just a bed and a lounge type sofa thing, no storage for clothes, the bathroom is tiny, the lighting is awful, and the TV is meh. But, the hotel is literally next to the beach (no views from the rooms, but easy access) so that's the trade off and the staff is very responsive to requests. If you're just there for the […] beach, would definitely recommend this hotel. Read moreGenuine Expedia guest review
The overall experience was ok. Unfortunately, those pictures must be seriously outdated, esp the roof top ones, because the roof top looks absolutely nothing like what is shown in the pictures. Anyway, everything else was ok. The staff was friendly, the room was clean and I guess because everything was mostly white it seemed EXTRA clean, which is really […] good. The shower could use a little updating though and the fridge wasn't working. The breakfast was like any other continental breakfast. Read moreGenuine Expedia guest review
Breakfast was very inadequate and disorganized. I was looking forward to a typical French breakfast, but they ran out of croissants very early and I had to make do with toast and grape jelly!Genuine Hotels.com guest review
we loved it, this is our second time and we enjoyed our time at the hotel!Genuine Hotels.com guest review
Great help from staff and great placeGenuine Hotels.com guest review
"Quaint and Charming"
Townhouse is a charming boutique hotel. I stayed here with friends for a fun few days in SoBe. The rooms are comfortable and clean. The breakfast is nice and I especially liked that it is served until 11am. Our tv did not work in our room so we were moved the next day. Housekeeping did not come until 3pm the first 2 days and it took many calls before […] they finally came. We were never given enough towels but the guys working the desk were more than willing to give us more. The last day housekeeping came 3 times before 10am which was rude and disturbing since we told them we would not check out early. The location is perfect and the overall atmosphere is relaxing. The valet was efficient and there was never a long wait to get our car. I would suggest this hotel for singles, young couples, or party trips. Not the best for families because there is a nightclub on site and it really just isn't one of those places that caters to kids (which I appreciate). Read moreGenuine Hotels.com guest review
"Convenient to beach and restaurants"
This was our first trip to South Beach so we were not entirely sure what to expect. The beaches were nice, the hotel was close enough and affordable. The breakfast is adequate with toast, hard boiled eggs, cereal, apples and pastries. It was included with the room and a fast way to fill up and then get out to enjoy your day. The hotel is fine. It is […] not a resort and I did not expect one. It was no frills and so I feel the rate we paid was reasonable. It was a nice, clean place to sleep and clean up. It was not a room you'd want to hang out in - but, again, we did not expect that. We were there to experience South Beach not hang out in a hotel or even resort. Read moreGenuine Hotels.com guest review
"Excellent hotel experience."
First time in South Beach. The hotel room was very clean. Minimal furniture but that worked well. Room was bigger than I thought it was going to be. Free breakfast was great and helped us out financially. Hotel staff was very friendly and helpful. Would definetely stay again and recommend.Genuine Expedia guest review
"Trendy and Comfy"
Great hotel, service, very clean and trendy. Loved the complimentary breakfast in the morning and coffee and tea all day. Great access to the beach, off of Collins but tucked to the side for more privacy in a cul de sac. Room was nice! Just wished the mattress was more comfortable but other than that, very good!Genuine Hotels.com guest review
floors are carpet damp and nasty dont stay here no room service and free breakfast is very low browGenuine Hotels.com guest review
Hotel personnel seemed to be unconcerned that my card was charged three times. No consideration. Will never stay there again.Genuine Hotels.com guest review
perfect location, clean, good serviceGenuine Hotels.com guest review
"Super cute ! :)"
I loved it went with my boyfriend for one night ;) the price was great , the service . They give breakfast it's self server so my boyfriend loved, it the room was big enough . The bed sheets where clean the pillows were also clean The bathrooms where really clean . The only thing I didn't like was the soap it was HORRIBALE PLEASE BRING YOUR OWN !! Also […] they didn't have tooth past which they should have ! Other than that everything was great . Thank you Read moreGenuine Hotels.com guest review
"Anniversary Night Stay"
Stayed at the hotel for one night Anniversary celebration layover coming back from Dominac Republic.Genuine Expedia guest review
"Simple room, great location"
The room was very simple, complimentary breakfast, great location good value for priceGenuine Hotels.com guest review
"Clean, close to sights and beach"
Stay was great,, very clean, enjoyed the free continental breakfast in the morning, coffee was great,. close to beach, walking distance to Lincoln Road Mall, Bass Museum, Botanical Gardens. Wonderful roof top deck. The sun room was very clean and beautiful. I would stay again and will recommend to friends and family. Staff was very helpful.Genuine Hotels.com guest review
"Good hotel overall"
I stayed at this hotel with my boyfriend. The hotel room was clean and neat but not as nice and pretty as it looked in the pictures. (Lobby was really pretty though, with a lot of pictures and nice furniture.) The bed was comfortable and the bathroom was okay but the quality of towels was not good. Don't expect much for amenities. The complimentary […] breakfast was decent; they provide orange juice, coffee, tea, various bagels, breads and boiled eggs. Valet parking was $34 per night and it took more than 10 mins average to wait for the car. Read moreGenuine Expedia guest review
"Nice simple hotel"
The hotel was nice and close to the beach. I was there for a conference and stayed at the Loews all week but didnt want to pay $380 for another night. Staff was great, simple clean look, and great location. Would totally stay there again.Genuine Hotels.com guest review
The hotel is overall ok. The employees are nice however there are no English speaking maids. If you are able to speak Spanish you won't have a problem telling them what you want. It is inconvenient bc u have to dial the operator to translate. The door to the bathroom was very loud when you open and close it. We had to keep calling down stairs bc our […] remote kept breaking and we would ask for batteries but they wouldn't send it to you they would send you the maintenance person who barely spoke English. The rooms are small. But other than that it was good. It wasn't noisey are anything. When you would call for service someone would be there within mins. Read moreGenuine Expedia guest review
"A disappointing vacation at the Townhouse, South B"
The location of the hotel is great and the lobby looks good. Also, the breakfast was nice - tasty the the sitting area is very nice. However, our room was dirty - both the bathroom and the sleeping area. The TV did not work properly and even after we notified the front desk they could not fix the problem. Also, when we came back in our second night, […] the cleaning crew forgot the replace the shampoo and soap. Generally when we complained the response was something like "I don't know, I just got here" after a while I asked to talk to the manager and even gave them my phone number - I have not heard anything fro them until now. Read moreGenuine Expedia guest review
I was very disappointed in my stay at this hotel. The lobby is clean and simple yet a total deception! Behind closed doors, the rooms are awful! They are bare, dirty, and old! The bed is like a rock and was so loud that every time I turned around it would wake me up!?! Worst of all was that the hotel charged me $34 for valet that I did not even use. […] When I said I wanted the charge removed I was told "it was only $34 and it cant be removed". After much frustration I was assured it would be taken off. No big surprise when the charge showed up two weeks later on my credit card bill! I have stayed in many hotels and this by far has been the worst! Do yourself a favor and stay elsewhere! Read moreGenuine Hotels.com guest review
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