"Clean but would not recommend"
The hotel was very nicely decorated and well kept but the location was too remote. Getting a taxi to/from the hotel was a nightmare. Restaurants in/ around the hotel as mediocre in food quality and very expensive. You could get better food on the other side of the water bank. No convenient store nearby in case you want to get some drinks or additional […] water. Also, most of the staff did not speak English so asking directions is very difficult. I only stayed here because the conference I attended was next door; otherwise, I would not recommend this hotel. Read moreGenuine Hotels.com guest review
Food not greared to the westGenuine Hotels.com guest review
"Breakfast for 50 USD? NO THANKS"
Having one restraunt in the morning with a very basic buffet for 260 RMB +15% service is not a funny joke. I will not stay agian as otherwise the hotel was very mediocre and breakfast is a complete hustle.Genuine Hotels.com guest review
"Convenient to International Conference Center"
This is quite a nice hotel to stay at if you are attending a meeting at the International Conference Center. The hotel and Conference Center are in the same building. My hotel room was very clean and quiet and the staff were friendly and helpful. However, there are probably better (cheaper and/or closer to the sights) choices for people who are coming […] to Shanghai to see the sights. Read moreGenuine Hotels.com guest review
This hotel is located within Shanghai International Conference Center. It is next to the conference center and close to most of the sight-seeing spots in Pudong. The hotel address is No 2727 Riverside Avenue. However, taxi drivers do not know where it is, but they do know where the Shanghai International Conference Center is. I suggest to include "Within […] Shanghai International Conference Center" to Hotel address, so that the future conference attendees won't have the problem I experienced -three taxi drivers drove me around and couldn't find the hotel and the fourth driver finally found it with help from a government officer-looking gentleman ...... Also, the hotel fitness center won't open until 6:30am. It would be nice to have this facility open to hotel guests earlier, say 5:00am or make it 24 h accessible with hotel card. Otherwise this is a nice hotel to stay! Read moreGenuine Hotels.com guest review
"Great location if attending conference"
The Oriental Riverside Hotel had spacious clean rooms with nice amenities. My stay was comfortable. Hotel staff was friendly and spoke enough english to provide assistance when needed. Other hotels in the Pudong area are a little nicer/flashier, however if going for a conference at the convention center, this is the most convenient option. Would definitely […] stay here again if coming for a business meeting. Read moreGenuine Expedia guest review
"convenient for conference."
With the price they charge, there is big room for them to improve. The nonsmoking room is not for real. But it is very convenient if the conference is next door to you. The location and view is great.Genuine Expedia guest review
"The Ideal Shanghai Hotel near the Pearl"
Perfect location near the shopping mall and the Pearl tower. The hotel seems to be more frequented by Chinese so if you are looking for other foreigners to talk to it is difficult. The view from the room to the river across to the Bund area is very nice. All in all, a perfect hotel stay in Shanghai. I previously stayed at the Gran Melia, and though […] it seems to be more "Western" it really is now my second choice to this hotel. Read moreGenuine Expedia guest review
"Great location for any downtown activities."
I found that the hotel was indeed a very beautiful property. The location is directly across from the Pearl Tower. The health club was one of the most impressive clubs I have ever seen, Especially the view. There is a huge mall half a block away. The only negative was the hotel staff, they really are not trained to deal with western people. The servers […] in the restaurant really do nothing but clear tables. The breakfast buffet was good lots of choices. I would not eat dinner there, find an other place to eat. But over all I was happy with the hotel. Read moreGenuine Hotels.com guest review
My overall stay was very pleasant. I was not happy about how they billed me for a half day rate for arriving 6hrs early. The day rate they charged was more than the booked rated I paid.Genuine Hotels.com guest review
rooms/bathroom and aisles need renovation / or more care. the hotel is not overseas guest friendly. it is focused on national Chinese guests. location is very good, close to shopping mall areas and metro station. service is mediocre.Genuine Hotels.com guest review
"Center of the Action"
The Oriental Riverside Hotel is located on the East side of the Huangpu River - NOT the west side as indicated by hotels.com. It is directly under the Shanghai Tower so there is access to plenty of shopping and river excursions by foot.. The hotel is a classical high end property which is a little long in the tooth, but hanging in there. A lot of dark […] wood and over stuffed furniture in the lobby bar areas, but very spacious and elegant. I don't know if the river view rooms are worth the extra money - I like to get out on foot and see everything directly. If you want a view, stay in the Waldorf Astoria tower on the other side of the river (on the Bund) on the 20th floor or so - now THAT'S a VIEW. The view from the Oriental RIverside was acceptable, but nothing to document for your grand kids. Overall I liked the experience at this hotel. Read moreGenuine Hotels.com guest review
Nice place, good location -- but the location on the hotels.com map (Google (?)) is incorrect. The hotel is not on the Bund. It is across the river, making getting there by taxi (with a non-Enlish speaking driver) and with that map interesting. I would stay there again.Genuine Hotels.com guest review
"Pretty high end hotel"
The hotel was very neat and nice. The rooms looked clean, and the houskeeping did a great job. The only issue was that they said that breakfast was not included in my reservation. Wish this was clearly indicated in the online reservation.Genuine Hotels.com guest review
"Nice Hotel, if you are in a conference"
This hotel is very nice, especially for the price we paid. We were in their bottom tier room for a week while attending a conference in the adjoining convention center. For this purpose, it was a great place to stay but maybe not if you are sightseeing. The bed was comfortable and the bathroom was very nice, with a separate large bathtub. The hotel […] was very clean and service was prompt; I think our rooms were cleaned three times a day, including once while I was sleeping. The staff speaks enough English and some spoke French as well. The only negative I have is regarding late night construction in the lobby; it easily kept me up and there was no warning before hand. Also, I had just about the slowest bar service I ever endured, but not too bad. The breakfast buffet, with both Chinese and International food, is great though more expensive then finding a nearby local eatery. Read moreGenuine Hotels.com guest review
"very good hotel"
excellent hotel, helpful staff, nice location and relatively good roomGenuine Expedia guest review
I spent two weeks in China on vacation and decided to splurge on a great hotel my last two nights. The Oriental Riverside is convenient to the subway and easily accessible by taxi. The room was extraordinarily clean, many subtle amenities, quiet, and comfortable. My only complaint is that food service was not accessible. The most expensive meal I had […] in China was the hotel brunch at $40USD. The food was excellent but way overpriced. Surrounding restaurants are tourist places close to the Shanghai Pearl. Read moreGenuine Expedia guest review
"Oriental Riverside Hotel, Pudong, Lujiazui subway"
Excellent hotel in most ways. However, they do not seem to differentiate between smoking and non-smoking rooms. I had requested a non-smoking room, but my room had been used for smoking in at some point, and had the smell of stale smoke. Luckily the window could be opened, and I kept it open whenever I was in the room. Otherwise, I had a great stay. […] The hotel is easy to access by subway and Taxi, and is right by the Hangpu river. Read moreGenuine Hotels.com guest review
Wonderful hotel, very high quality room. Reasonable Internet access if a bit pricey. Located on-site with the convention center which was very convenient. Beautiful view of the Bund area and very accessible from the nearby Metro stop. Just a stones throw away from the Pearl Tower and the Riverwalk. The breakfast buffet was a bit pricey though. Would […] highly recommend the hotel. Read moreGenuine Hotels.com guest review
"Best location you want to be in Shanghai"
Oriental Riverside hotel locates right in the heart of the city. I had great view of Oriental tower from my window.Genuine Expedia guest review
"Location, value, size"
Great location and the value was outstanding, I would stay there again.Genuine Hotels.com guest review
"One of Shanghai's best"
The site was fantastic, one of the best locations in town. Right on the river and next to the Pearl town. You couldn't get a better location and a better hotel than the Oriental Riverside. The service was impecable. The staff was professional, polite, and helpful. All spoke very good English. The Expedia rate was fantastic and as always, booking through […] Expedia was very smooth and painless. Read moreGenuine Expedia guest review
Very conveniently located to the train station, eateries and shopping mallsGenuine Hotels.com guest review
I was expecting very average but it turned out to be my bargain of shanghai. It's an aspirational hotel which tries very hard to stand out. Good quality throughout. Recommended.Genuine Hotels.com guest review
Decent rates and a great location for exploring Shanghai. We were at a conference at the New Conference Centre and the Metro was only 5 minute walk away although the journey to the conference centre did take about 45 mins. Room was clean and with a great view of the river although rooms with higher numbers may have the conference centre roof in the […] way. Read moreGenuine Hotels.com guest review
"Everything is prefect"
the only thing not so satisfied is about the actual location , we take about 45 minute minute only can found the hotel , may suggest to have few sign board to direct to hotelGenuine Hotels.com guest review
"Great hotel for family holiday"
Excellent location, room is very clear, and the staffs are very friendly, but it is a bit expensive.Genuine Expedia guest review
"Language in China"
In China english is poorly understood. So be ready to communicate in other ways.Genuine Expedia guest review
the rooms service is terrible.Genuine Hotels.com guest review
"Great Value, great gym."
Great value for this Huangpu riverside Hotel. Right beside the Pearl tower. Not on the more tourist side of the river, but more business side of the river, however the tourist side is only a 20RMB taxi ride away (10-15 minutes). AMAZING GYM (best I have ever seen in a Chinese hotel)Genuine Expedia guest review
"Good Business Hotel"
Hotel has superb views of Huangpu River ( need to book River View Room). Very convenient for shopping (SuperBrand Mall less than 5 minutes walk) and subway ( 10 minutes walk). Food is expensive in the hotel, but plenty of choice in nearby restaurants. Free high-speed internet is a real plus.Genuine Expedia guest review
"Very pleasant stay in Oriental Riverside Hotel"
Booked this hotel for relatives in Shanghai. Was told they had a very pleasant night. The hotel is excellent both for the location and service. Would recommend to everyone who would like to book an awesome hotel in Shanghai.Genuine Expedia guest review
"Amazing hotel, amazing city."
The hotel was amazing. The staff spoke English that was more than sufficient for my visit. It was very clean and welcoming. Hotel room was massive with King Size bed. View of the bund was spectacular.Genuine Expedia guest review
"Perfect spot in Shanghai"
I stayed here on business last year and again just recently. Great location on the west bund with easy acess to busy city activity only a short ride away with the tourist tunnell under the river., which brings you out in the middle of all the action of Shanghai, which is located straight outside the hotel. Nice quite Hotel with all the facilities you […] could hope for. Restaurant and bar a little expensive but there is so many good bars and restaurants close by, you have plenty to choose from only a short walk away.. Taxis always available outside Hotel. Read moreGenuine Expedia guest review
"Oriental Riverside - Good Pudong Location"
Superior bund-view room was spacious and well-appointed. Bathroom fan could not be turned off and was noisy. Breakfast was expensive (over RMB 400 for two) for an unexceptional buffet. Staff we encountered were professional but distant. For non-business travellers, the hotel's location is its prime attraction.Genuine Expedia guest review
Wireless internet connection was very poor.Genuine Hotels.com guest review
"Basic but works for a couple of days"
This is a fairly typical 4-star mainland China hotel - the negatives stay in your mind long after the positives are forgotten. Basically, the hotel works and is ok for a stay of a couple of days. The lobby bar/lounge is pleasant and the elevators quick. The in-room internet is good but not wireless so pretty useless if you use an iPad. Main problems […] for me as a businessperson were that the food was poor even when it was available, the staff service and English capability was very poor considering the number of international visitors that go through there, the gym was closed throughout my stay for unexplained reasons, and the supposed free wi-fi in the lobby didn't work. Another irritant is that even when I switched on the "do not disturb" light AND hung the "do not disturb" card on my room door handle, the cleaning staff still went into the room against my wishes and cleaned it. Read moreGenuine Expedia guest review
"One of the best value hotels in Shanghai"
This hotel is ideally situated for the tourist traveler, within an easy walk of the metro (which we used from and to the airport), the Oriental Pearl TV Tower (we could see the hotel from the top), across the road from the Bund sightseeing tunnel which we used to cross under the river to walk the Bund and to the tourist mart. There is also a huge shopping […] mall nearby with a great food court. We did not use the hotel restaurant. We had chosen the Bund and river view room and it certainly was worth it for exceptional views, particularly at night as the dinner cruise boats were spectacularly lit up. This hotel was great value for money and we would have no hesitation in recommending it. Read moreGenuine Expedia guest review
i had a conference to attend to at shangrila pudong but it was too expensive so i opted to take the next best thing and i was surprised. The place was really close by, 10 mins walk , near a mall, which you can go through for th airconditioned walk and go through exit hear zara and you are at the doorstep of shangrila. The Bund tunnel, another tourist […] spot was in between oriental riverside and shangrila. you can walk through the tunnel for the experience, buy some souvenir items and snacks or get an engraved photograph of you an d your loved one in the tunnel. quite amazing work of art. Read moreGenuine Hotels.com guest review
"Close to Pearl Tower and Bund"
Hotel wasn't very clean in some areas, especially around the lifts. Also had no white wine in the bar. Breakfast was disappointing and very overpriced. Staff opened my windows one day, with no screens and just left them open all day. No atmosphere either. Too expensive for what it was.Genuine Hotels.com guest review
We have stayed in many hotels. This hotel offers everything you could wish for. W booked this on line not knowing much about this hotel. We had a superb river view from our bedroom,, the whole room was beautifully decorated, to a very high standard. The staff in the hotel could not do enough for you. very handy to catch the hop on hop off bus and the […] Bund tunnel Not many people of travel agents have heard or use this hotel. I would suggest they give it a go, I know visitors will love it. not too expensive either. Read moreGenuine Hotels.com guest review
What a beautiful hotel. previous years I have stayed on the Bund side of the river. This year we chose this hotel and what a find, Our large room facing the river, we could lie in bed and watch the barges and ships go by. The quality of everything in this hotel was tops, the staff very helpful and could not do enough for you. To get to the Bund it […] is easy the tunnel is right next to the hotel and the Big Bus hop on hop of near, so you have it all. If anyone would like to know any more we would be very happy to send them any information. We did this holiday on our own and it was easy, why pay a lot for a travel agent when you can do it yourself and stay in such a superb hotel. Read moreGenuine Hotels.com guest review
"right on the Bund"
Fantastic hotel - right on the Bund . The Oriental Pearl Tower is just next door . The hotel is clean and sparkling . Room service was excellent and reception were very helpful . Would definitely recommend this hotel .Genuine Hotels.com guest review
"Not interested in foreigners....."
The hotel is in a good location, the concierge were very helpful. The lobby coffee/lounge area is very nice with great service and drink quality was excellent, even though a bit pricey. As far as the breakfast/buffet goes, it was disgusting! The cooks very constantly wiping their noses with their hands and in the next motion were handling your food! […] I mentioned this to the food managers and they seemed to have the attitude that this was okay and why was I complaining! Besides that the quality of the buffet food was substandard. This is the main reason I would not go back. I have stayed at this hotel twice before hoping things would improve but unfortunately they are not interested. I travel 200 days a year. The hotel caters to primarily Chinese government employees and they are not interested in anybody else Read moreGenuine Expedia guest review
Is really nice hotel and very nice staff .... is the best chooiseGenuine Hotels.com guest review
通过酒店合作的运营商订购的酒店，同一个订单下2位客人，竟然一位有记录另外一位没有，在前台苦等2小时，问题还没解决，后来交押金暂且入住的。服务很不人性化。Genuine Hotels.com guest review
"Lindo hotel pésimo servicio"
Muy buena ubicación, un poco difícil de ubicar por que no hay una aviso grande q lo identifique. El wifi no gratis en la habitaciones, sólo en el lobby. El servicio de check in y check out es malísimo al igual q el servicio al cuarto y también el servicio de aseo en el CuartoGenuine Hotels.com guest review
サービスもとてもよく、毎回行くたびに満足しております。今後とも使用させて頂きますので、引き続き、宜しくお願い致します。Genuine Hotels.com guest review
立地が良いため、毎回上海に行く際は、使用させて頂いております。Genuine Hotels.com guest review
中国人の気質なのか・・あからさまに嫌々やられて態度が極端に悪い。景色がいい部屋を、とお願いしても目の前がビルで景色が極端に悪かったり・満室でもないので強気にお願いしたらやっと変えてもらえた。値段の割に良くないホテルだったGenuine Hotels.com guest review
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