"Great beach location without the price"
Staff was friendly. Room had free wired internet. Great room rate for location. Frig, microwave, plates and flatware. A block or so from beach. Easy to walk to ABC store to get food. Lots of restaurants near too. We didn't need to move car except when going to other areas of the island. Biggest problem was the noise outside. We faced a condo complex […] where people were partying out on the balcony. It seemed that windows didn't close completely because they were so loud. Would have liked more selection on TV - basic cable only - but we didn't watch much anyway. Bed was comfortable. Room had king-size bed and couch which we used to hold suitcases. Bathroom area was very small. Sink in alcove of room; tub and toilet in separate room with sliding door. Read moreGenuine Hotels.com guest review
"Good quality at a reasonable price."
We are travelling on a budget whilst still wishing to stay in hotels or B&B's of a good quality in a good location. The Aqua Aloha Surf Waikiki ticks all the boxes. Staff were all very helpful, location was superb, not too noisy at nighr, parking $20/day at hotel but we managed to find cheaper or free street parking every day. Room was tiny, but we […] had plenty of gear (including a bicycle and hard case for it) and it fit in the room just fine. We booked an economy room and that's exactly what it was, which is fine. Small but perfectly serviceable! Clean, cute little balcony with a great view (of the canal and golf course, and city, but not the beach), and we were happy. The hotel feels a little outdated and in need if a facelift, but we had no complaints. Read moreGenuine Expedia guest review
"The Staff is the BEST EVER! They are SO NICE!"
The first night we were there we had a street side room. I had no problem with it because I can sleep through anything, but my friend couldn't sleep since it was "so loud". So we asked to be moved the next day and there was a small upcharge each day, which my friend gladly paid. We were moved to a higher floor on the other side of the hotel, not on […] the street side. What a difference! She could sleep again! Our larger room even had a couch, which our first room did not have. But I mainly want to compliment the staff! I could not believe how nice and pleasant they all were. Helene and Nolan at the front desk especially! The hotel is a short 5 minute walk from all the stores and the beach as well. There are 2 ABC stores just across the street! And it's right around the corner from a Food Pantry. The rooms come with refrigerators and microwaves which is a nice bonus! It's also only a 5 minute walk (in the other direction) from a Denny's and a Starbucks. But Go to Honolulu Coffee which is the best coffee I've ever had!I strongly recommend this hotel, but if you are a light sleeper make sure you get a room that is not on the street. Trust me, whatever the difference in price is, it is worth it if you are a light sleeper! Read moreGenuine Hotels.com guest review
The hotel was not what I expected at all. It was very old with an old air conditiioner in the wall. We upgraded to a king bed with a balcony and it overlooked a horribly old condo. Needless to say we never sat on the balcony. The picture on the internet looked very nice. I couldn't believe it was the same hotel. After flying 14 hours and arriving at […] approx. 1:00 pm , we had to wait until 3 to check in. We sat there for 2 hours and when we finally checked in they asked us if we wanted to upgrade. That room was ready at 1:00 and they never mentioned that to us. The bed was comfortable and the location was pretty good. Read moreGenuine Hotels.com guest review
"A little getaway"
The experience overal was pretty good. The room is pretty small but I didn't mind since we were only there to sleep.Genuine Expedia guest review
"Great for the couples and great for that money"
Aqua Aloha Surf hotel is just 2 bloks from the beach. It is one of the best choices for that money. Room was clean, housekeeping done everyday, also new towels. I stayed here 9 nights with my girlfriend and it was awesome. I did not find any negatives of my staying in this hotel.Genuine Expedia guest review
"Nice spot. Super kind service"
The hotel is no premium but the kindness of the staff and the quality of the service was really good. Location is right on center Waikiki so it is comfterbul to get around.Genuine Expedia guest review
"We are repeat customers"
The rooms are clean and the staff is always very helpful and courteous. This is our fourth time staying there and never had any issues. It's perfectly located with easy access to get to where we needed to go. The beach and all shopping is within walking distance. We will be back again.Genuine Expedia guest review
"Average hotel stay"
Air conditioner kept shutting off every couple of hours. Street noice was loud. Bed was comfortable, but towels has lots of stains on them. If u want good cheap location to the beach, stay here..Genuine Expedia guest review
fairGenuine Hotels.com guest review
It was fine. Nothing special. No wifi, which was a bummer.Genuine Hotels.com guest review
THE BEDS WERE NOT VERY COMFORTABLE! OUR BACKS WERE HURTING.Genuine Expedia guest review
"Amazing cheap get away hotel!"
I stayed at this hotel for my college graduation gift and it couldn't have been a better choice. The beach was relatively close to the beach and many different shops were conveniently close by. I would have liked more restaurants located around the hotel but other then that the hotel was very pleasant, clean, and comfortable to sleep in. Also the price […] of the hotel didn't hurt it was a very big bonus. Be on the look out for people in the lobby though, i think locals go and hangout there to watch T.V. There always seemed to be random teenagers around the place, other than the loiterers the place was great. Read moreGenuine Expedia guest review
"I wish I had stayed somewhere else"
I felt like crying when I saw my room, a second floor shoebox above the dumpsters.The room was so small it could not fit a bedside table and reading lamp There were no screens on windows and they did not stay open to catch airflow... the air conditioner did not work. I never was instructed how to put my card key in a slot to make lights work so I thought […] they were broken. When I called to complain they did not tell me how to activate them so,believing the bulbs had burned out, I waited for 2 hours for someone to come up. I had to go to desk and only then did I find out about card activation The only Ice machine is on the ground floor and the elevators took for ever and were very crowded. This had to be one of the worst rooms I have ever slept in. I did find the bed itself comfortable and sheets soft The only reason I booked was to get package deal with one night 2 day car rental I only got car for one day even after specifying my pickup and drop off times I was charged more for second day car rental than I could have booked any where else The location was fine but I will never stay there again. I would have felt better about it at 1/2 the price and if the desk people were more informative about the workings of the lights and the times for their breakfast service. Read moreGenuine Expedia guest review
Response by Aqua Aloha Surf Waikiki I thank you for giving us a try here at the Aloha Surf. I am sorry that you had a poor experience. You were booked into one of our standard rooms on the second floor. I apologized for the lack of communication by the front desk concerning our electronic key card sensor system. This system is saving us electricity, but we need to explain to our guests how it works so they are not inconvenienced. I will share your feedback with the front desk team for their training and growth. I hope that you will try us again sometime. Mahalo for your feedback,
"Its a great location"
The rooms were nice and clean, the food was good, the location was great, the staff was ok, the parking was a nightmare, and the hidden costs were ridiculous.Genuine Expedia guest review
"Nice for the price."
As usual all the hotels charge way too much to park a car on their property (if you can find a space after you have paid). The room was OK but the size was small and the bed took up almost half the space. A chair to sit on would be a nice thing to have since the bed is rather high and you have to stand up to use your computer on the TV stand. A note […] saying how to use the internet would have saved me some money. As others have said in their comments the noise outside the hotel is extremely loud at night. Not so much the cars but the groups of people roaming the neighborhood (not tourists). They recently repainted the interiors and you can tell it was by the lowest cost possible (touch the paint and it scrapes off) but it did add some appeal to the room. Read moreGenuine Expedia guest review
As a former Ritz Carltom employee of 5 years, I was very impressed with the service and staff. Rooms were spacious and well designed. I will recommend Aqua Resorts to all my friends. Keep up the great job.Genuine Hotels.com guest review
"Friendly hotel but not worth the money"
I paid for an upgraded room and I felt like I was staying in a closet. I have been to Waikiki three times. This was the worst hotel becuase of price and space. I stayed in the Island colony which was my favorite due to space, view, and price. I stayed at the Waikiki Wave and it was not to bad I pefer it over this hotel Outside of the hotel was filled […] with drug buying The hotel staff was nice and the check in area was nice! Read moreGenuine Expedia guest review
Response by Aqua Aloha Surf Waikiki Thank you for sharing your experience here on Expedia. I welcome your feedback and I assure you we will use it in our ongoing effort to grow and improve. I am glad you felt our staff was friendly. I am sorry you found our rooms too small. we do have three categories of rooms. Our moderate category is the smaller of the three. the Superior category is larger than the moderate and has a balcony. The Deluxe category is the largest of the three and has a balcony. There is also room enough for a coffee table and a sofa sleeper in this room category. I am not sure which category you stayed in while here at the Aloha Surf. Perhaps if you were in the moderate category, it was a bit small for you.
It is a little pricy for the area, but good and clean and easy walk to market place and beachGenuine Hotels.com guest review
"Great place to stay"
Great spot a few blocks from Waikiki beach. We were on our honeymoon and we asked for a free upgrade to a partial ocean view room and we got it. Super nice staff, would stay here again.Genuine Expedia guest review
"Aqua Aloha - Wonderful!"
My husband and I celebrated our 2 year anniversary in Hawaii and while debating on going for a more economical hotel versus the more expensive options, we decided to go for the cheaper one. I have to say that I am very glad we did - we booked a deluxe room and were given a room on the 15th floor with beautiful views of Diamond Head as well as Waikiki […] beach. The king bed was comfy (quite soft for more liking but that's just me), the toilet and shower were clean and the air conditioning worked fine though we didn't need it at night. My only complaint about the room was that the faucet would spray all over us when we turned it on but we're pretty easy going and it worked fine if you didn't turn it on all the way. Service was great upon check-in - Helene was lovely and extremely helpful! All staff members were extremely polite. All in all, in terms of value for money, you simply cannot go wrong. As many reviewers have stated, when in Hawaii you want to try to do as many activities as possible and your hotel really should be a place to lay your head for the night before tackling another adventure in the morning. If you're laid back, not too fussy, on a budget and want to make the most of your stay on Oahu, this is certainly the place for you! Read moreGenuine Expedia guest review
"Old Hotel GREAT Staff"
Hotel really need updating - furniture in the room was clearly old, wall paper old, carpet, etc...BUT it was quite clean and the bed was really comfy. The staff was fantastic!! Excellent value for the $$!!Genuine Expedia guest review
"Great Stay, Great Value"
This is not a resort, but if you're a hotel (not resort) kind of person, it's a great place to stay. Very close to beaches and waterway; the rooms are small but functional, updated, clean, and comfortable; the staff is all very friendly and helpful; parking on site was less than other local hotels (though still an extra charge); and the aloha spirit […] of the hotel started at the lobby, which is open air (so nice!). I read other reviews noting bugs and problems with internet, but I saw no bugs anywhere (it is a tropical climate and windows open, so it's always possible!) and was offered the internet cord for my room at check in, which worked fine. I'd stay again! Read moreGenuine Hotels.com guest review
"Great location, tiny room"
We had to stay 1 night before our condo was ready. The room was tiny but clean. It did have a refrigerator and microwave, and the location was perfect, just a few blocks from the beach. We found the beds (two single beds, after we requested a queen) to be very soft and uncomfortable (unless you like soft beds).Genuine Hotels.com guest review
The room was very clean and tidy. Staff were friendly and helpful.Genuine Expedia guest review
Hotel was in great location...near beach, restaurants clubs and shopping....staff was very friendly and helpful....they gave us a double upgrade to deluxe instead of the modern I paid for which was fine.....we didn't have a beach view but that was fine too....It may not be modern like the high end hotels I'm used to but for the price, convenience of […] location it was excellent...who stays in the room in Hawaii anyways.....bed was comfortable and room was clean, they had a sofa bed which was nice but not great to sleep in unless ur totally worn out! Room had a fridge, and microwave and even dishes n silverware which is great if u have leftovers.....hotel swimming pool was pretty small but who goes there when u have the beach....overall I thought this place was fine .....I would definitely stay again.... Read moreGenuine Hotels.com guest review
Room was small but it was what we expected considering the low nightly cost of our stay. We were just looking for a place to crash at night, since we planned to go out for the entire day. One of my complaints is our sliding bathroom door was not working well and often come off its plastic hinge on attached to the floor. We notified the front desk which […] had someone fix it, but after a few uses, the door did not slide smoothly again, so we just tolerated it and dragged the door to close it. The other complain is low availability of parking spots. There's a waitlist system that requires you to wait until the following morning to inquire about availability of parking spots for that day. To avoid this, I recommend paying in advance so you're guaranteed a parking spot for the days you pay. Read moreGenuine Hotels.com guest review
"Great vacation experience"
The staff was very friendly and helpful. The lobby is open and very inviting. We loved the view from our Lanai. The location is a very short walk to the beach.Genuine Expedia guest review
"dont get it if your taking your baby."
i obviously didnt read everything careful because i had a hard time taking my 2 month old a bath in the sink since there was no bath tub.Genuine Expedia guest review
"ok for the price, good location"
ok for the price, good location Friedly stuff, convenient location close to everything around waikiki. room was small, but in general good especially for the price in this locationGenuine Expedia guest review
"Enough hotel for the right price"
The hotel and room are humble but have all the necessities, is clean and is in a great location. The shower was also great. It lacked the frills of some of the nicer hotels but the price is right for what is offered. I would definitely recommend this hotel if you, like me, do not intend to spend much time in your hotel while on vacation.Genuine Expedia guest review
"Cheap, small and loud"
I was here one night, and that was enough. Like many people, I booked the 'cheap' room rate, which put me on the 3rd floor in a single. A higher floor would have cost more at the desk (something obviously not mentioned beforehand). It was the smallest hotel room I have ever seen in the US; just enough space for a full sized bed (not a queen) and a dresser […] with a microwave on top. No desk. No chair, and no space for one. It was also on a loud street next to a parking lot. Fortunately, I had come in on a redeye and with earplugs was able to sleep, since at least the bed was decent. Still, I won't be back and wouldn't recommend it. Read moreGenuine Hotels.com guest review
Response by Aqua Aloha Surf Waikiki Mahalo for taking the time to share your experience. It is our goal to provide our guests with true value for their dollar in a relaxing and fun atmosphere. I am sorry we were not able to achieve this goal for you. Please know that I did read your review and I appreciate your feedback. Thank You,
"An OK place......"
My experience in this hotel was just an okay to stay at. The rooms were small and looking out the window was just a bunch of buildings. To the bathroom, there was a sliding door that barely close for privacy. At the end of the stay, my friend and I saw a coach roach near the bathroom closet. He went downstairs to ask to clean it up and they said it […] was us that had to clean that there was no night crew. The bed was good, the AC was good, the refrigerator was ok and TV was too small but overall, I think they should try to fix up the place a little bit. There is no wifi in the rooms. You have to go down to the main floor to get wifi. Read moreGenuine Expedia guest review
"Close to everything"
We stayed at the Aqua Aloha Surf from March 20th to March 26th. We enjoyed our stay, however you can tell this hotel is a little old. The room needs major TLC. Paint was peeling in the bathroom, small black mold spots in the shower stall, stains in the walls in the bedroom area, wall a/c unit had rusted out spots where you could see the outside and […] closet doors were missing paint on the doors. Overall the room was great. The bed was extremely comfortable considering the size of the room was small but that didn't bother us because we weren't there all that often. The hotel was close to everything so we didn't have much walking to do. Parking is not included and is an additional $20 a day. The parking garage is under the hotel and is super small. So if you rent a car that is like a Yukon or Escalade, it is going to be very close to not fitting. We rented a Jeep Wrangler and it was extremely close and also the every parking spot had a huge concrete support beam in between them so it is very tight. I couldn't park the truck so my boyfriend had to do it every night. Definitely loud from the street so if that bothers you, I would suggest asking for the partial ocean view side of the hotel. This didn't bother us because we are from the city so we were used to it. Read moreGenuine Expedia guest review
"Aqua Aloha Surf"
This Waikiki hotel is a great value for the price. It is conveniently located near the beach and main shopping and dining areas. The staff is very friendly. Room are simple and clean, equipped with a small refrigerator and microwave. As a female traveling alone I felt safe at this location. Quiet except for AM trash pickup, which you will hear at any […] Waikiki hotel. Overall a positive experience, the staff was helpful as well. Read moreGenuine Hotels.com guest review
"If you are in & out"
Kai. One of the agents on duty was very accommodating and helpful with check in. We asked for the latest check out he cold give and he made it happen along with the holding of our luggage so that we can walk around before our flight back. It worked out perfectly that we checked in on Tuesday. Which so happens to be the General Manager's Cocktail Hour. […] The complimentary "Wipe Out" cocktail was delicious and welcomed after such a long flight. They rolled off every part of the palette perfectly. Staff was extremely helpful with directions, information, and suggestions. If you're looking for luxury. The Aqua Aloha Surf Waikiki is not for you. The room was small and cozy. The bed provided a good nights sleep. Good pressurized shower. Descent view from balcony. I wasn't looking to hang out in the room anyway. The ABC Store at the corner was a blessing if you forgot anything from A-Z. Pretty much everything is within walking distance from the hotel. Read moreGenuine Hotels.com guest review
"Aqua Aloha Surf Waikiki - Great stay,great price"
We arrived in the middle of a downpour around 1pm - early for check-in and our room was not ready, but the front desk immediately got on the radio, talked with housekeeping and found a room in our category that was ready so we could get to our room right away. Our luggage was taken up for us and he even helped us into the room and explained all the […] workings of the hotel. It was a wonderful start to our rainy vacation. The hotel was very clean and so convenient for walking to the beach, the International Marketplace, restaurants, the Honolulu Zoo, and all the shopping you could hope for. It was a delightful stay and we will stay there again when we return to Oahu. Read moreGenuine Hotels.com guest review
"A great start to a dream vacation"
Great staff! Very helpful and always pleasant, even when we forgot to bring our towel card down to the front desk on our way to the beach. They even went out of there way to help us print off our airline tickets for the next leg of our trip. Room was clean and the bed very comfortable. Bathroom could use an upgrade but it was clean. Oahu was the first […] island of our visit to the Hawaiian islands and staying here was a no hassle start to our dream vacation. Would definitely recommend this hotel and if I ever get the chance to return to Oahu I will be staying here. Read moreGenuine Expedia guest review
"One night stand"
Liked the hotel it was affordable and very close to all the clubs we visited, room was a decent size, one queen and a twin plus the pull out bed in the couch. Bad stuff: Security was very rude, I know they are just doing there job, but still picking on my friends, who weren't very noisy at all, seemed very unfair especially when they just let hookers […] walk in and out of the hotel with no complaints. Fridge smelled funny! Read moreGenuine Hotels.com guest review
"clean and reasonable"
It is a bit older, but they work hard to keep it in good condition and clean. It's only 2 blocks from Waikiki beach. Staff is very friendly and helpful.Genuine Expedia guest review
"I'll be back!!"
I had the most pleasant time at this hotel. The staff was extremely warm, polite, and hardworking; they definitely made my stay more enjoyable. The room was well equipped with a small kitchen area, so I was able to cook food instead of constantly eating out. My only gripe was the time the staff turned over our room. They typically cleaned the room around […] 2 or 3 pm which is a little later than I would prefer. Not a big enough deal where I wouldn't come back. Excellent hotel! Read moreGenuine Expedia guest review
Desk service was horrible. Room wasn't ready and not what I reserved. They said it was a last minute reservation but it was confirmed hours before.Genuine Hotels.com guest review
Response by Aqua Aloha Surf Waikiki Thank you for sharing your feedback with us. I am sorry your room was not ready when you arrived. I am also sorry that the service you recieved from the front desk was not acceptable. It is our goal to provide our guests with true value for their dollar in a fun and relaxing atmosphere. I am sorry we were not able to achieve this goal for you. Best Wishes,
"Comfortable, convenient, friendly. A great value!"
The Aqua Aloha Surf is very well located to all that Waikiki has to offer. Two blocks from Kuhio Beach, a half block from the main grocery in Waikiki, and jogging along Ala Wai to Kapiolani Park at the doorstep, you can not go wrong staying here. It is a boutique hotel, so the rooms are small, the Standard measuring about 220 sq ft. by my approximation, […] but each room is nicely amenished with a very comfortable bed and a mini-fridge to store the goodies for the picnic adventures to be had. The Standard Room will not come with a table or much seating space, nor is there a lanai. Travelers will find the Aqua Aloha Surf a comfortable, convenient, and friendly place, an overall great value. We will be back! Read moreGenuine Expedia guest review
"Great treatment at the Aloha Surf until las visit."
Good, but a problem with one of the counter staff worker when I told my air conditioning unit was not cooling properly. I have stayed for several years, at least once a year, and never had a problem with any staff before until my last trip.Genuine Expedia guest review
Previous feedback on this hotel seemed concerning, but the fact is that this hotel is in the heart of Waikiki Beach area and like Vegas it is always an area on the go. If your looking for a completely quiet night with no noise what so ever I suggest you stay home. We very much enjoyed ourselves and the location of this hotel. Everything is within walking […] distance of hotel, even the beach. Perfect spot one block over from the main street. Read moreGenuine Expedia guest review
"DONT DO IT!"
if you accidently book this hotel do not let them put you in room 613! it is the worst place i have ever stayed in! the pool is a joke, the cafe and restruants are not open last or early, and there are hookers (not even good looking one) sitting on the steps at the lobby! DO NOT BOOK AT THIS HOTEL!Genuine Expedia guest review
Decent price, decent room, nice location, no complaints.Genuine Hotels.com guest review
"Good for a budget traveler"
This is a 2.5 star hotel, so don't expect 4 or 5 star service. However, if you just want a clean, secure place to stay in a great location (quiet street, 2 blocks from Waikiki beach), and you're on a budget, this place is good for that. I stayed in one of their "Moderate" rooms, and there were 2 things that I wished that it had: a chair to sit on (no […] chairs, just a bed), and wi-fi in the room (it's only available in the lobby). Read moreGenuine Expedia guest review
"A basic clean hotel in Waikiki"
A basic hotel without many amenities but is clean and has good service. Close enough to everything in Waikiki. There use to be a bar and a spa but no longer. They do have a small breakfast room that closes at 9am so you need to be early if your hungry. The former bar is now an internet cafe (by the way free internet everywhere in the hotel) which has […] some food and great coffee but is closed on the weekends Read moreGenuine Expedia guest review
"the hotel making me miss my home often."
Price-wise, this hotel is OK because I've booked through the internet getting the discount package. Other than that, everything is disappointing. The facility is old, room is crampy, it's too close to the neighboring residence buildings making me uncomfortable to open windows or use balcony, and the breaktime noise around 1-2AM made by the workers of […] a grocery store next to the hotel. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )