All hotels in West Drayton, England, United Kingdom
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereBath Road - Sipson Way Heathrow Airport, West Drayton, England, UB7 0DP, United Kingdom, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 1,055 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.1
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    3.6
5.0 / 5Outstanding
"Great prep for a long flight."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Quiet and comfortable so important before a trans-Atlantic flight. Great breakfast.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Traveler, Thank You very much for your feedback, I am very delighted to hear that you had comfortable and great breakfast in duration of your stay at The Holiday Inn Heathrow. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night family trip Dec 20, 2014
A Traveler
US
4.0 / 5Excellent
"A great experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Our stay was great the room was clean and the staff was very professional even though it was for one day. My only negative was that there were no close by restaurants except for the hotels.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Traveller, Thank You very much for your feedback, I am very pleased to hear that you had a great experience whilst your stay at The Holiday Inn Heathrow. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night romance trip Dec 20, 2014
A Traveler
US
4.0 / 5Excellent
"Perfect for Transit or Airport Budiness meeting."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Perfect for staying near Heathrow Airport, and make sure you use the FREE Public Bus service between the Hotel and the Airport which they don't tell you about.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Shahid, Thank You very much for your feedback, I am very pleased to hear that out hotel was located at a convenient location as per your needs. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night romance trip Dec 13, 2014
Shahid
US
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Extremely friendly and helpful staff. Nice buffet breakfast available. Located just outside Heathrow...The Conceirge gave us great advise...if you have much luggage you'll want to use the Hotel Hoppa buses, but if you travel light you can jump on bus 111 or 105 to the hotel for free (1st stop) , and return on bus U3...worked great!
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Lowell, Thank you very much for your feedback, I am very pleased to hear that you had enjoyed using the services available at the hotel. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
2 night business trip Dec 13, 2014
Lowell
US
1.0 / 5Poor
"Terrible"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The Room it was dirty, the bed is to much bad, they has a party and I call to the reception and do not answer, many times.
Genuine Expedia guest review
Other trip Dec 13, 2014
Fernando K
US
5.0 / 5Outstanding
"Convenient and clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Convenient location for Heathrow, can get a private car to Terminal 1&3 for 10 pounds, hotel restaurant quite good (has some Indian food).
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear John, Thank you very much for your feedback, I am very pleased to hear that our hotel was located at a convenient location as per your needs and you had enjoyed our Indian night buffet. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night romance trip Dec 7, 2014
John
US
3.0 / 5Good
"Close to Heathrow, a little old but clean enough"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Check in was fine. Bar and restaurant staff very nice. Hiccup: since the hot water ran out and we had a really early flight to catch, we called downstairs and complained. Mind you, it's 6 am, 3 degrees outside, December. Guy at reception said he'd find us a room to shower in but we literally had less than an hour to do everything before we left so we asked for a discount on our bill. After much haggling I finally had to put my foot down, and he reluctantly agreed to comp our breakfast. I went upstairs earlier to go pick up my phone and I'm almost sure he tried to go into our rooms to see if we were telling the truth. Apart from that, the stay was fine. Pointer: elevators are super old.l, and don't work in one of the buildings. The newest building is for executive suites, so try to get those.
Genuine Expedia guest review
Other trip Dec 10, 2014
A Traveler
US
4.0 / 5Excellent
"Good but could be better"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
All 3 reception staff were unable to give directions to M25 south. They were all eastern European you need some local knowledge
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Andrew, Thank You very much for your feedback, I do apologize on the experience you faced at reception in terms of the direction for M25 South, I will share your feedback with the team and make sure the awareness of local area knowledge is increased to a required standard. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night business trip Dec 4, 2014
Andrew
US
4.0 / 5Excellent
"London Heathrow airport hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed before and after a flight from London Heathrow. Clean, great service. We had breakfast, and dinner there food was great. The hoppa bus service is what you use to and from airport 5 pounds per person buy round trip a bit cheaper, but exchange money in the airport.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Laura, Thank You very much for your feedback, I am very pleased to hear that you had a good enjoyable stay The Holiday Inn Heathrow Hotel. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night romance trip Nov 28, 2014
Laura
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent location, clean comfortable rooms, helpful staff. I highly recommend this hotel & location.
Genuine Expedia guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Jane, Thank You very much for your feedback, I am very pleased to hear that hotel was located at a convenient location as per your convenience and you had a comfortable room in duration of your stay. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
Other trip Dec 1, 2014
Jane
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I stayed for 3 nights. Before I booked the hotel I read the reviews and to be honest I was a bit skeptic to see some very poor reviews on the hotel; however, I decided to book anyway since the positive reviews outweighed the negative ones. I had a pleasant stay and the room was very comfortable.
Genuine Expedia guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Traveler, Thank you very much for your feedback, I am very pleased to hear that you had a comfortable and a pleasant stay. We look forward upon welcoming you again in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
Other trip Nov 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Holiday in heathrow"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Room was clean and staff were helpful and friendly.
Genuine Expedia guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Traveler, Thank You very much for your feedback, I am very pleased to hear that you good clean room and good service in duration of your stay. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
Other trip Nov 25, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient to LHR"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Close to LHR, but, it still takes 1/2 hr to get to T4 on the Hoppa bus. Rooms are clean, service is good, free wifi. The restaurant on premises is decent and not overpriced. Overall a good value.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Wilson, Thank you very much for your feedback, I am delighted to hear that you had a good comfortable stay at The Hotel and was conveniently located as per your needs. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night business trip Nov 20, 2014
Wilson
US
5.0 / 5Outstanding
"location, location, location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
It's right by Heathrow airport. That seems good on the surface, but the shuttle bus takes the milk route, and before you actually get to the hotel it seems like a half hour passed, even though you see the airport right across the highway. Also, beware if you rent a car. The same thing happens if you try to drive your car from the hotel to the drop off - just way too many one-ways and underpasses and the GPS can mess you up. It's close to the airport but getting around is a bit of a nightmare. But if you are in and out, its a great hotel, very clean, great bar and restaurant and very friendly front desk staff. The neighborhood is nothing to write home about, but there is one bar down the road that makes great fish and chips, has beer on draft and pictures of Phil Collins on the wall.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Traveler, Thank You very much for your feedback, I am very pleased to hear that you a good experience within the hotel. I do agree with you that if you are new to the area it can be very confusion with the driving directions specially if you rent a car and driving locally. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night business trip Oct 9, 2014
A Traveler
US
4.0 / 5Excellent
"Airport hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Overnight layover. The hotel is close to the airport but no hotel transportation service. Unfortunately, all hotels require you to pay for the Hoppa Bus Service. This was the only drawback of London hotels in the area in general. Otherwise, nothing particularly outstanding about the hotel.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Traveler, Thank You very much for your feedback, we look forward upon welcoming you again in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night romance trip Nov 15, 2014
A Traveler
US
4.0 / 5Excellent
"nice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
Its at the airport, a 4GBP shuttle from the airport that is. Not bad, and then you can take the TUBE or Heathrow Express into town which is easy. Perfect for early flights etc. I wouldn't recommend it if you want to go in and out of your hotel through the day, but as long as you ok to leave for the day its a fine place.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Traveler, Thank You very much for your feedback, I am very pleased to hear that you had a comfortable stay at the hotel. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night business trip Nov 6, 2014
A Traveler
US
4.0 / 5Excellent
"Holiday Inn good - Hotels.com not so good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The Holiday Inn was a good place to stay prior to flying from Heathrow, I would recommend it. The unwanted, unrequested and unsubscribed to survey from hotels.com was not so good. They have a lack of respect for their customers. Book directly with the Holiday Inn, rather than through hotels.com This review may be published in full or not at all. This statement is an addendum to my contract with hotels.com and has priority over any other contract terms, by publishing this review you agree to this contract addendum.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Traveler, Thank you very much for your feedback, i am pleased to hear that you had a comfortable stay at The Holiday Inn Heathrow Hotel. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night family trip Nov 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Overnight Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Great hotel for a stop at Heathrow
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Ivor, Thank you very much for your feedback, I am very pleased to hear that you had a comfortable overnight stay. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night romance trip Nov 11, 2014
ivor
US
5.0 / 5Outstanding
"GOOD STAY NEAR LHR !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good stay. Convieninet and Clean!
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Venkat, Thank you very much for your feedback, i am very pleased to hear that our hotel was located at a convenient location as per your needs. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night business trip Nov 1, 2014
Venkat
US
4.0 / 5Excellent
"Quiet night at Heathrow."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
I was put in a handicapped room, so sink and toilet were very low and I am a tall person. Other than that, room was fine and surprisingly quiet for being right next to Heathrow runway.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Anne, Thank you very much for your feedback, I am very sorry to hear that you were checked in to an accessible room which did not suit your needs. I will share your feedback with our front desk and make sure that such a scenario is not repeated. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night business trip Oct 25, 2014
Anne
US
4.0 / 5Excellent
"Comforting & Peaceful."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My stay was short- layover before my late flight out of the UK. The hotel was comfortable and the room was clean and welcoming. After the hustle and bustle of air travelling, I found a quiet place to relax and unwind. I will definitely return.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Oti, Thank you very much for your feedback, I am very pleased to hear that you had a very relaxed stay at our hotel. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night romance trip Oct 25, 2014
oti
US
5.0 / 5Outstanding
"Great place to rest"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice top star room
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Traveler, Thank You very much for your feedback, I am very pleased to hear that you had a comfortable and a relaxing stay in your bedroom. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night family trip Oct 14, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient to airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Comfortable room, close to airport, but with no noise. Restaurant is ok.
Genuine Expedia guest review
Other trip Oct 16, 2014
KR
US
4.0 / 5Excellent
"Near the airport"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Handy to reach with the hotel hopper bus for overnight stay between flights in and out of Heathrow. Room was large, breakfast buffet good and dinner in restaurant fine. Not much choice to dine anywhere else.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Lee, Thank you very much for your feedback, I am very pleased to hear that our Hotel was located at a convenient location as per your needs and you had taken full advantage of our dining facilities and enjoyed it too. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night romance trip Oct 5, 2014
Lee
US
5.0 / 5Outstanding
"Good visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very convenient to the car return at Avis. Food was excellent in the buffet There were wet towels, and water in the tube when we first got to the room; it was quickly cleaned,
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Frank, Thank you very much for your feedback, I am very pleased to her that you had a good, relaxing and an enjoyable experience in our restaurant. I am very sorry to hear that there we some wet towels in the tube when you had checked in to your room but it was taken care of immediately. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night romance trip Oct 8, 2014
Frank
US
4.0 / 5Excellent
"Hotel close to airport"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The bed was comfortable and the room was clean. It was a one night stay which was convenient to the airport.
Genuine Expedia guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Traveler, Thank You very much for your feedback, I am very pleased to hear that you had a comfortable night stay and the hotel was located at a convenient location as per your needs. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager.
Other trip Oct 8, 2014
A Traveler
US
4.0 / 5Excellent
"Perfect for an early morning flight out of Heathro"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
Quick overnight before flying back to the USA. Hotel is right next to the airport. Thought the trip to the airport for $20 USA was ridiculous - otherwise all went well. Had a quick dinner and the food was good at the hotel.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Jeffrey, Thank You very much for your feedback, I am delighted to hear that our hotel was located at a convenient location as per your needs and you have enjoyed our dinning facilities. I will pass your feedback on to our taxi company upon the charges to the airport. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night romance trip Oct 5, 2014
Jeffrey
US
4.0 / 5Excellent
"Close to the airport"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
In general the hotel was pretty good, close to Heathrow Airport ,the taxi was 20 pounds and was 10 minutes from the airport,they have a shuttle 5 pounds per person,since we were four we took the taxi.
Genuine Expedia guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Traveler, Thank You very much for your feedback, I am very pleased to hear that our hotel was located at a convenient location as per your needs. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
Other trip Oct 4, 2014
Richard
US
5.0 / 5Outstanding
"Stay here before that long overseas trip"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The room was designed for rest, and the food was remarkable.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear William, Thank You very much for your feedback, i am very pleased to hear that you had a relaxing stay at our hotel. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night family trip Sep 29, 2014
A Traveler
US
5.0 / 5Outstanding
"close to airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was fine; hotel personnel were exceptionally helpful and friendly. Restaurant service and food was good.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Doug, Thank you very much for your feedback, I am very pleased to hear that you had enjoyed our restaurant and room service facilities. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night trip with friends Sep 24, 2014
A Traveler
US
5.0 / 5Outstanding
"accommodated a late arrival"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My daytime flight was cancelled, so I arrived at 7am the next morning. I called and they kept my room open for me, so when I arrived I was able to get 4 hours sleep before my next appointment. This hotel is the most convenient hotel at LHR: Don't take the hotel hoppa bus (which costs). Instead take the free, much more frequent, double-decker bus (from terminal 1,2,3 go to the central bus station and take bus 140. For the return it's the U3.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear BCK, Thank you very much for your feedback, I do understand that sometimes airliners do play up, but I am happy to hear that you were accommodated at the very last minute. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night business trip Aug 18, 2014
BCK
US
5.0 / 5Outstanding
"close to airport and local restuarants"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
friendly and helplful staff
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Malcolm, Thank You very much for your feedback, I am very pleased to hear that you had an enjoyable stay at The Holiday Inn Heathrow Hotel. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night trip Sep 26, 2014
malcolm evans
US
4.0 / 5Excellent
"Good place to rest up for a flight."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Good experience. Was able to check in using the hotel's computers. Restaurant is expensive, but there's a pub within walking distance.
Genuine Expedia guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Sandcastle, Thank you very much for your feedback, I am very pleased to hear that you had a comfortable stay at our hotel and made full use of the facilities we have to offer for your convenience. I do agree with you that our restaurant prices are expensive but we are in the process of reviewing them. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
Other trip Sep 29, 2014
Sandcastle
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was very suitable since it was close to the airport. However, it was not a free ride to the airport.
Genuine Expedia guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Traveler, Thank you very much for your feedback and very delighted to hear that our hotel was located at a convenient location as per your needs. For future reference there is free bus U3 that operates from the bus stop right out side the hotel for heathrow airport. We look upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
Other trip Sep 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Comfort is king at Holiday Inn heathrow"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
A very comfortable hotel,very clean .and reliable. Service was wonderful, and a restaurant that was very good. Amazingly, though the hotel is next to theairport, you couldn't hear a thing. Desk people very helpful.. Recommended.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Mr Brantingham, Thank You very much for your feedback, I am very pleased to hear that you had a comfortable stay and enjoyed our dining facilities. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
2 night family trip Sep 6, 2014
P. Brantingham
US
5.0 / 5Outstanding
"Excellent price and quality when staying near Heat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was very comfortable, with a great location next to Heathrow. Even the shuttle was great (costs 5 pounds though) but gets you to Terminal 1-3 quickly (NOTE it gets to terminal 1 then 3 then 2). The breakfast in the morning is also very good.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Paul, Thank you very much for your feedback, i am delighted to hear that you enjoyed a comfortable and a relaxing stay at our hotel. We look forward upon welcoming you again in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night trip Sep 20, 2014
Paul
US
4.0 / 5Excellent
"Next to Airport"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Easy ride to airport. Very nice restaurant. NIce breakfast buffet included.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Edward, Thank You very much for your feedback, I am very delighted to hear that our hotel was located at a convenient location as per your needs and you had enjoyed our restaurant for breakfast. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night trip Sep 22, 2014
Edward
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
An anonymous business hotel. Good food, fries are 3 pounds for example, & costly internet unless you have an IHG rewards card.
Genuine Expedia guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Traveler, Thank You very much for your feedback, i am very pleased to hear that you had a good time at our Restaurant. We look forward upon welcoming you again in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
Other trip Sep 22, 2014
A Traveler
US
4.0 / 5Excellent
"Nice stop before flight out"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This Holiday in is near terminal 1-3. It is hard to keep straight which HI is where since there are 4 at Heathrow. The breakfast was very good. Even had an on-sight chef to cook omelets and pancakes. The room comfortable and bed felt great.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Jeannie, Thank You very much for your feedback, I am very pleased to hear that you very relaxing and an enjoyable stay. We look forward upon welcoming you in the near future. Thank you Kind Regards Sharad Rekhi Food & Beverage Manager
1 night trip Sep 17, 2014
Jeannie Lee
US
4.0 / 5Excellent
"Convenient to Heathrow"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    2.0
Remarkably quiet for being so close to Heathrow. Having to pay for WIFI is ridiculous! Bar/ restaurant was good. Hoppa bus service is available but 3 pounds more a taxi ia a lot faster.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Traveler, Thank You very much flor your feedback, I am very pleased to hear that our hotel was located at a convenient location as per your needs. I do understand that our WiFi charges are expensive but for the future I would recommend that whenever you stay at any IHG properties around the world sing up for the reward membership program which will give free WiFi automatically. We look forward upon welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night trip Sep 17, 2014
A Traveler
US
4.0 / 5Excellent
"Airport transportation"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very convenient 1 night layover flying in or out of Heathrow. Bus service can be a little dicey since another Holiday in nearby. Taxi good option but more costly. If breakfast included in your reservation it's quite good.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Pete, Thank You very much for your feedback, I am delighted to hear that our hotel was located at a convenient location as per your needs. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager.
1 night trip Sep 16, 2014
Pete
US
5.0 / 5Outstanding
"great hotel difficult to access"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
The hotel was wonderful in every way for people wanting a break from travel. We had an issue getting there from the airport because there are three Holiday Inns and the bus driver did not clarify for us. So it cost 5 pounds each for a bus trip and 12 pounds for a taxi to the correct one. Fortunately a staff member gave us a food discount voucher.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Carol, Thank You very much for your feedback, I am delighted to hear that you had a wonderful stay at The Hotel. I completely agree with you on the confusion with the access to the hotel as there are a few Holiday Inn's within the vicinity, I am glad you were offered a discount dinner for the evening. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
2 night trip Sep 13, 2014
carol
US
5.0 / 5Outstanding
"Great Location; great value!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Minutes from Heathrow with good shuttle service
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Mack, Thank you very much for your feedback. I am delighted to hear that our hotel was located at a convenient location as per your needs. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night trip Sep 10, 2014
Mack
US
5.0 / 5Outstanding
"convenient to Heathrow"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Staff cordial. Appreciated that we could leave our luggage while we went sightseeing before our room was ready. They also had a Very nice restaurant which made it unnecessary to walk or drive anywhere else for dinner.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Ed, Thank You very much for your feedback. I am very pleased to hear that you had an enjoyable and a comfortable stay and all your needs were taken care of. We look forward upon welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night trip Sep 9, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Perfect hotel for a night or tow. Very close to the airport. Transfers to and from the hotel are available for a small fee. Hotel restaurant is ok. Rooms are bigger than average.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Jaime, Thank You very much for your feedback. I am very delighted to hear that our hotel was located at a convenient location as per your needs. We look forward upon welcoming you in the near future. Thank you Kind Regards Sharad Rekhi Food & Beverage Manager
1 night trip Sep 9, 2014
Jaime
US
5.0 / 5Outstanding
"Close to airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean, comfortable and we like the restaurant.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Traveler, Thank You very much for your feedback, I am delighted to hear that our hotel was located at a convenient location as per your needs and you enjoyed our dining facilities. We look forward on welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night trip Aug 27, 2014
A Traveler
US
4.0 / 5Excellent
"Great stay perfect for 1 night"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel when catching an flight out in the morning or even flying in late. Tube is so simple and bus from the airport is free.
Genuine Expedia guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Dianna, Thank You very much for your feedback, I am delighted to hear that our hotel is located at a very convenient location as per your needs. We look forward on welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
Other trip Sep 1, 2014
dianna
US
5.0 / 5Outstanding
"airport hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
The hotel is convenient to Heathrow, served by the "hopper" bus. Room was comfortable and quiet, food decent but a bit pricey. It was rainy, so we chose not to walk to a nearby pub, which would have involved dodging traffic.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Frank, Thank You for your feedback, I am delighted to hear that you had a comfortable stay. We look forward on welcoming you in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night trip Aug 14, 2014
frank
US
4.0 / 5Excellent
"Good, inexpensive place for overnight stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed overnight here to break up trip home from eastern Europe. The main facilities are fine, the staff helpful. Room comfortable and soundproofed; slept soundly. There was no minibar in the room or vending/ice machine on our floor, which would have been nice as I was thirsty when I arrived. Also there was only one set of towels for two visitors, but that was quickly remedied with a call. Lobby facilities are lovely. Breakfast ridiculously expensive - skip it.
Genuine Expedia guest review
Response by Leonardo Hotel London Heathrow Airport
Hi Carl, Thank you very much for your feedback. I am very pleased to hear that you had a comfortable and an enjoyable stay. We are currently looking at increasing the availability of our vending machines within the hotel hence on your next visit you shall find the ease of accessing a drink. In regards with our breakfast, we do offer an ala carte option where you would get charged just for the selection opted for which makes our breakfast much cheaper. We look forward on welcoming you back in the near future and once again thank you very much for your feedback. Kind Regards Sharad Rekhi Food & Beverage Manager
Other trip Aug 26, 2014
Carl
US
4.0 / 5Excellent
"close to airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    2.0
Great breakfast. Good place to stay if you want to be close to Heathrow. Restaurant service is very slowwwwww. They'd rather chat with each other than help customers.
Genuine Hotels.com guest review
Response by Leonardo Hotel London Heathrow Airport
Dear Traveler, Thank You very much for your feedback, I am delighted to hear that you had enjoyed stay at The Holiday Inn Heathrow Hotel. I shall pass share your feedback with the Food & Beverage Team. We look forward on welcoming you back in the near future. Thank You Kind Regards Sharad Rekhi Food & Beverage Manager
1 night trip with friends Aug 22, 2014
A Traveler
US
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