All hotels in St. Petersburg, Florida, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here95 Central Ave, St. Petersburg, FL, 33701, United States of America, ‏‎800-491-6126
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3.4 / 5Good

Score breakdown (from 552 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.7
  • Comfort
    3.3
  • Condition
    3.3
  • Neighborhood
    4.5
3.0 / 5Good
"Grerat for a weekday stay..."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The Ponce is is a clean, older city hotel, but I would categorically avoid it on a Saturday night. It's a block down the street from a next of bars and clubs. We had revelers noisily stumbling up and down the halls until 3:00 AM.
Genuine Hotels.com guest review
3 night business trip Jan 10, 2015
James
US
5.0 / 5Outstanding
"Outstanding location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Everything is walkable from the Ponce de Leon, from the bar at the Vinoy to the Dali Museum, and all the hot spots on Central Ave. Only negative is the lack of drawer space in the room. Otherwise expect a very clean, European-style boutique hotel. And Ceviche, the tapas restaurant next door, is not to be missed.
Genuine Expedia guest review
Other trip Jan 13, 2015
Bruce
US
5.0 / 5Outstanding
"A very nice hotel close to the arts"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We came to St Pete for the Dali Museum and found the Ponce de Leon perfectly located in walking distance to the museums and galleries. Our room was beautifully decorated, and quite comfortable. We also found a fun farmers market on Saturday morning, with local and natural products. Not to be missed!
Genuine Expedia guest review
Other trip Jan 12, 2015
jeff
US
3.0 / 5Good
"Eh, old place."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The room was okay, but a little old and dark. The hallways smelled like a country buffet all the time, like butter, fried food and roast beef. The wall AC unit also blew a good deal of moldy smelling water out. Bed was comfortable and the shower had amazing water pressure.
Genuine Expedia guest review
Other trip Jan 4, 2015
Chris
US
3.0 / 5Good
"st pete"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
nice place, good location
Genuine Hotels.com guest review
1 night romance trip Dec 29, 2014
greg
US
4.0 / 5Excellent
"Quaint hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
This boutique hotel is very quaint. My husband and I stayed one night to attend a concert in downtown St. Pete. The room was very minimal but it was very clean. The sink is in the main room with little to no light and the hot/cold was reversed. The shower was great....roomy and good water pressure. The bed was comfortable. The AC blew very cold. Overall I would recommend this hotel.
Genuine Expedia guest review
Other trip Dec 29, 2014
Cheryl
US
5.0 / 5Outstanding
"Lovely historic style with modern updates."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We booked a one night stay to catch the Bowl game at Tropicana Field. We had a wonderful room with a fantastic view of the bay (room 602). I loved the blend of older historic hotel with modern updates. The location was perfect in downtown St. Pete. Everything was great, no complaints at all!
Genuine Hotels.com guest review
1 night romance trip Dec 26, 2014
Geoff
US
5.0 / 5Outstanding
"Nice hotel, pleasant staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We have stayed there before and enjoyed both times. I will stay there again if I need a room in St. Petersburg.
Genuine Expedia guest review
Other trip Dec 27, 2014
Tim
US
5.0 / 5Outstanding
"Great choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Old hotel but with lots of culture and great modern modifications for complete comfort and enjoyment.
Genuine Hotels.com guest review
1 night trip Dec 22, 2014
Michael
US
4.0 / 5Excellent
"Early Christmas present"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed at the hotel for an overnight visit to St. Pete. Location is perfect for walking to the waterfront and restaurants.
Genuine Hotels.com guest review
1 night romance trip Dec 17, 2014
Joseph
US
2.0 / 5Fair
"Hotel Ponce De Leon"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Hotel location is fantastic, walking distance to everything in downtown St. Pete. It was clean, basic however quite outdated. Front desk personnel were very pleasant.
Genuine Hotels.com guest review
2 night business trip Dec 5, 2014
A Traveler
US
3.0 / 5Good
"old building, comtemporary look"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
the decorative pillows on top of the bed cover were soiled. the bathroom floor and laminate floor is very slippery when wet. no scald protection in shower. sounds from rooms easily reach hallway because doors are loosely fit into the trim. but overall, a relaxing stay. got free parking at south core garage about a block away.
Genuine Hotels.com guest review
1 night trip Dec 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel and the Best Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We return to the Ponce every year during December, usually to attend the St Petersburg Boat Show. I also return once each summer to take in a couple of Rays games. It's convenient for both, and just about everything else in the city center. The boat show is just down the street and a free bus to Tropicana Field leaves from a block away. It's certainly not a new, fancy hotel, but, it is clean, comfortable, has a terrific location, and friendly and helpful staff, with very reasonable prices. If you are staying in the city center, I wouldn't go anywhere else.
Genuine Hotels.com guest review
3 night romance trip Dec 4, 2014
Frederick
US
1.0 / 5Poor
"Look Elsewhere"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
hotel and room were dirty and noisy. Hotels.com will not permit me to describe my experience there in more detail.
Genuine Hotels.com guest review
6 night family trip Nov 24, 2014
A Traveler
US
3.0 / 5Good
"Not bad for price."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
room smaller then pics make them look. Quite small single room, but clean and comfortable and quiet. Overall good experience!
Genuine Hotels.com guest review
1 night business trip Nov 22, 2014
Robert
US
4.0 / 5Excellent
"Ponce was Perfect!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
In town for a quick overnight get away and an event with urban brew & BBQ (yum!) I stayed at the ponce de Leon for it's amazing location- right in the fun!! Walking distance to markets, beach street and the awesome cask an ale... I will definitely be staying here again!! The room was bigger than expected, with really only a view missing... The hotel was extremely helpful with an early arrival, and the parking garage was close and convient (I think also the cheapest downtown?!) Wish I tried the ceviche bar next door, but was overwhelmed with so much so close... Next time I'll book 2 nights!!!
Genuine Hotels.com guest review
1 night trip Nov 22, 2014
M
US
1.0 / 5Poor
"Don't stay here"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Charged twice, keys didn't work 2 times in a less than 24 hour stay blah blah blah
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
3.0 / 5Good
"Great downtown location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Perfect location to walk around downtown. Rooms were small but efficient. Only complaint was it was loud.
Genuine Hotels.com guest review
1 night romance trip Nov 14, 2014
James
US
5.0 / 5Outstanding
"Downtown experience St Petersburg"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
we go here every year for Ribfest... what a blast! I keep my bicycle in my room... up a little elevator. Ponce De Leon Hotel was built in 1927, very cool building. Old St Pete at it's finest ;)
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Great boutique hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location for a downtown St. Petersburg, FL stay. Room was modern and clean. 2nd bed was a sofa bed and not the most comfortable. We are fussy about pillows and did not like theirs. The location was fantastic.
Genuine Hotels.com guest review
1 night romance trip Nov 15, 2014
John
US
1.0 / 5Poor
"Business Traveler- A sad experience but there coul"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    5.0
Chose the hotel because of proximity to meeting site. No parking PROVIDED. The hotel IS VERY DATED : lobby, corridors, rooms, etc. Had problem with door card reader. The room was clean. The bed, linens and furniture was cheap and uncomfortable. The wall mounted TV was smaller than my laptop screen. The AC unit worked after pressing the button 50 times. Under the TV was a hotel snack & drink dispenser, it was locked and one handle bent and was empty. In elevator a sign directs you to a room on adjacent floor for the soda machine. You go to the room and its not there. I go back to lobby and am told there is a refrigerator in room with drinks. I go back to room and find a refrigerator that doesn't feel on. There was 1- sprite, 1- coke, 2- tea, and several bottles of water. All HOT. I go back to the lobby to enquire about a cold diet coke. I am directed to the publix down the street that apparently wasn't open. The bathroom is original to the building and has never been updated. The pipes are corroded and the space is tight. It was very clean and the water pressure was awesome and HOT. Although read the sign in the bathrooms that tells you must wait for hot water a few minutes.
Genuine Hotels.com guest review
2 night business trip Nov 12, 2014
James
US
5.0 / 5Outstanding
"Adorable Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was warm and friendly, I would stay here again.
Genuine Hotels.com guest review
1 night trip with friends Oct 24, 2014
A Traveler
US
3.0 / 5Good
"Fine stay, safe"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Was good for what it was but is nothing special, great location! Some areas of st pete may seem better priced for nicer rooms but its not worth it for an unsafe location. Bring money for parking or use meters on the weekend (free)
Genuine Hotels.com guest review
1 night romance trip Nov 7, 2014
Jaclyn
US
4.0 / 5Excellent
"Old charm"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Neat, old hotel that's been renovated. We lucked out with a great room; top floor, SW corner. The weather was cool so we had the windows open and soaked in the vibes of a Friday night in downtown St. Pete. The rooms are a little small since it's such an old building, but it has charm. The underground lounge is a cool place too!
Genuine Hotels.com guest review
1 night romance trip Nov 7, 2014
Charles
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
had a good time stayed there because it is close to all the party spots
Genuine Expedia guest review
Other trip Nov 3, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent stay. great latin music downstairs."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
great funky hotel. the location is terrific. the bathrooms could use some hooks, shelves and soap dishes. have to put your soap and shampoos on the floor.
Genuine Expedia guest review
Other trip Nov 2, 2014
A Traveler
US
3.0 / 5Good
"Adorable little hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Quaint place to stay. The rooms are not large but tastefuly and wimsical in decor? It is within walking distance of attractions, shopping and the local Saturday market. There is a restaurant connected to lobby which has a nice dining area on porch with pleasant view of the water. Parking garage is across and down a block but not to inconvenient. Prices for rooms were reasonable.
Genuine Hotels.com guest review
2 night family trip Oct 10, 2014
Dianne
US
4.0 / 5Excellent
"First Visist to St. Pete"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
We live 2 hours south of St. Pete and drove up for a concert. We wanted to be right in the thick of things and the Ponce de Leon was perfect for that. Downtown St. Pete is artsy and has many places for craft beer and good wine. Lots of interesting characters come out after dark, including a large man in a teeny bikini.
Genuine Hotels.com guest review
1 night trip Oct 25, 2014
Sandra
US
2.0 / 5Fair
"Not a Boutique Hotel"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
While the hotel is marketed as a boutique, this was anything but. The bed and accommodations were not modern or comfortable at all. I'd not recommend this hotel to anyone given the many options in St. Petersburg.
Genuine Hotels.com guest review
3 night business trip Oct 20, 2014
Emily
US
3.0 / 5Good
"Great location worse service."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    5.0
Great location. The customer service was not good at all. horrible beds.
Genuine Hotels.com guest review
1 night family trip Oct 18, 2014
Adel
US
2.0 / 5Fair
"Needs updating"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Too expensive for a 2 star rating, great location but the room and hotel itself needs dire repair, attention and updating. Beautiful old building but hallway smells awfully musty. Room was ok but wall hangings were not secured. A tin one fell from the wall when I accidentally brushed against it. Shame, really since it's a beautiful old building. Hope it gets restored properly.
Genuine Hotels.com guest review
1 night romance trip Oct 18, 2014
Rene
US
2.0 / 5Fair
"Ponce de Leon, Downtown St. Pete"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Wonderful location, kind staff, and we appreciated the historic integrity of the building, however the rooms could use some aesthetic sprucing and repair. No onsite parking was a challenge with luggage. We thoroughly enjoyed the onsite restaurant, Ceviche and the close proximity of everything on Beach Drive.
Genuine Hotels.com guest review
1 night romance trip Oct 17, 2014
Lisa
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
just enough to sleep in
Genuine Hotels.com guest review
2 night trip Oct 10, 2014
M. Levine
US
3.0 / 5Good
"Boutique hotel that could use a little love"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
My boyfriend and I and another couple booked a two-suite room, as an add-on extra night to a wedding weekend trip (the wedding guests were all staying at a chain hotel, so we wanted to experience a boutique option for our extra night). I typically love the charm and character that a boutique hotel offers, however the Ponce de Leon could use a bit of a facelift. The rooms are small, which was not a surprise. But, the phone didn't work, and there were no brochures or hotel information in the room (what's around, local attractions, etc.) - thank goodness for smartphones or we would have no clue what surrounded us. The floor was dirty, and there were candy wrappers under the bed. The bathroom needed some love - it was so small, but there was not even a soap dish in the shower so all of your toiletries had to live on the floor. I'm a firm believer that small spaces can be functional but this was not the case. I will say that the location was perfect, we could walk to restaurants and bars nearby within a few blocks. The staff was friendly and responsive to my comments upon checkout. The rates are decent. I'd stay there again in a pinch, but would be a bit skeptical.
Genuine Hotels.com guest review
1 night trip with friends Oct 9, 2014
kristen
US
2.0 / 5Fair
"No parking?"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Really? A hotel with no parking? Bad advice from the front desk made us end up with a parking ticket to top it all off!
Genuine Hotels.com guest review
1 night family trip Oct 10, 2014
A Traveler
US
3.0 / 5Good
"Just a one night stay..."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Slightly tired decor and infrastructure but it's an old hotel - staff were super - bar was closed for refurbishment. Aircon could do with the usual update. Fire alarm "routinely" gets triggered by "Ceviche" kitchen next door according to one of the fire crew who were there in a very short time. Cheaper than some and close to everything. I would use it again.
Genuine Expedia guest review
Other trip Oct 12, 2014
Brian
US
4.0 / 5Excellent
"Cool and funky"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
We enjoyed the hotel. The area is perfect and easy to walk everywhere. I liked the way it was decorated and the staff was friendly and knowledgeable. I was NOT happy to park in the parking garage after the website said there was parking. The garage was badly lit, but at least close by. The bed was too soft but the room was quiet and the view was unexpectedly good the next morning.
Genuine Hotels.com guest review
1 night trip Sep 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Great 1920's charm"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Loved the hotel. Perfect location. Amazing charm.
Genuine Expedia guest review
Other trip Sep 18, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Honestly, the best hotel I've been to...ever.
Genuine Hotels.com guest review
1 night business trip Sep 11, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Older Hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Built in 1922, this historic hotel is quaint. .A little on the noisy side, due to the age, but you cant beat the price for the area..Lots of great restaurants , museums, theaters and galleries located very close. Walking distance to most everything.
Genuine Hotels.com guest review
1 night trip Sep 6, 2014
Norah
US
2.0 / 5Fair
"Disappointed"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
I've stayed at this hotel before which is why I returned. I was disappointed with my room in general for the price I paid. My bed was a full, not a queen. The sink was in the bed room. The lighting was poor. Overall, I was disappointed this time around and I don't think I will be staying there again.
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
A Traveler
US
3.0 / 5Good
"Great location"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We stayed here while we were in town to see a concert at Jannus Live. The location was EXCELLENT. 1 block away from all the bars and the concert venue we were going to. The hotel was nice but could use some upgrades. There were no vending machines, the shower head was about 5 foot off the ground, which was OK for my girlfriend but not for 6'2 man. Not terrible for the price. The front desk lady went out of her way to get us checked in early and was very friendly. Wish we had time to eat at the restaurant in the same building at the hotel. It got great reviews online. Would consider staying here again solely due to the location and price.
Genuine Expedia guest review
Other trip Sep 2, 2014
Ben
US
5.0 / 5Outstanding
"Very Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was very satisfied room was refreshing, more homey than big chain hotels
Genuine Hotels.com guest review
1 night trip Aug 22, 2014
Tracy
US
4.0 / 5Excellent
"Good stay in St Pete"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice older hotel located in a great area for food and fun.
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice place to celebrate my significant other's birthday
Genuine Expedia guest review
Other trip Aug 19, 2014
Terri
US
3.0 / 5Good
"Inexpensive & Convenient, Friendly Service"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
I stayed at this hotel to take in a couple of ballgames at Tropicana Field. The Up-Side: The staff was friendly and helpful, and the hotel is situated in the heart of downtown St. Petersburg, near all the major attractions. The room was clean and comfortable, and the tapas restaurant attached to the hotel serves up some fine Spanish cuisine and an interesting variety of locally-brewed craft beers. It's not the Ritz-Carlton, but for an inexpensive stay in the Tampa/St. Pete area, this place is hard to beat.
Genuine Hotels.com guest review
3 night trip Aug 14, 2014
A Traveler
US
4.0 / 5Excellent
"nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Went to Rays game. Great location, nearby restaurants and vibe was great! Will visit again.
Genuine Hotels.com guest review
1 night trip Aug 15, 2014
Carlos
US
3.0 / 5Good
"Nice hotel , needs to be cleaner"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
It felt like we were in the titanic , it was a weird feeling . My husband said there was a ghost in our room .
Genuine Expedia guest review
Other trip Aug 11, 2014
Haina
US
3.0 / 5Good
"Watch out!!!"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
I arrived to the Ponce De Leon on a Friday afternoon and checked in I headed up to the third floor and first noticed a funky musty smell. Now, I understand this is an historic hotel but this smell instantly gave me a headache. I walked up to the door of my standard King room and there were large pieces of paint chipped off. I slid my card and entered and what I saw surprised me. The bathroom was older (possibly 50's or 60's tile, which I don't mind as long as it's clean) but the sink and mirror were uncomfortably placed in the actual room right next to the dresser and tv? This was a but odd but I assumed the plumbing and space in the bathroom didn't allow for this. Ok whatever, so I turned on the tv and there literally was one channel and it was fuzzy. I began to think this was why I couldn't view a room description when I booked the room. I figured I wasn't too big of a deal because I was just going to go get something to eat and maybe go find a club with live music. So I used the toilet (too much iced tea at lunch) and went to wash my hands and the water was brown. I let it run and it was brown for a long time. I was feeling more and more uncomfortable by the moment. Then I spotted a huge hair just hanging out on the dresser where the tv was. It wasn't mine because I have very short hair. Now I'm creeped out. So I began looking around because at this point I was afraid to put my body into the bed. There was trash and debris under the bed (which you could see directly under because it was a platform bed) the phone had obviously been in a "smoking" room for centuries because it was stained with nicotine. I had to get out of here!!!!!!!!! So I gathered my belongings and went back down to the desk and very nicely requested my money back. The desk attendant didn't act surprised at all, maybe this is a common occurrence. She informed me that I can't have my money back because I booked through hotels.com so she would give me a free upgrade to the Deluxe King room. She pe
Genuine Hotels.com guest review
1 night business trip Aug 8, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Modern looking renovation works for this older hotel. Location is just perfect for walking around and enjoying the area. A CVS is less than a ten minute walk away!
Genuine Hotels.com guest review
1 night trip Aug 2, 2014
A Traveler
US
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