Comfort Inn & Suites - Downtown - Kansas City

Overall stay was very good. Satisfied with the room, breakfast, parking and location of hotel

Genuine Hotels.com guest review

The staff is great about recommending restaurants, calling cabs, and being super helpful which was nice for us because we had never been to KC before.

Genuine Hotels.com guest review

Amazing breakfast! :)

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The ladies at the front desk were wonderful. They suggested a restaurant close by that was "out of this world". - On the down side; this hotel's lobby is very small and the breakfast area was also very small. There's not a lot of room for people to get together and visit in the lobby. There is also not very much space for people to move around and eat […] the breakfast items offered. Other than that, we had a great time and the hotel met all our needs and budget! Read more

Genuine Hotels.com guest review

This hotel is in need of updates, but they had signs saying renovations are going to start in May 2013. I'm sure that will help. It is withing walking distance to the Sprint Center, which was the purpose of our stay. The room was clean but small and outdated. The breakfast was great! The surrounding neughborhood was a little sketchy, but not terrible. […] Overall, this hotel was a good value and we would stay again. Read more

Genuine Hotels.com guest review

The hotel was near the airport and interstate but much to my surprise there were train tracks nearby. So you did hear the occasional train but nothing woke me up in the middle of the night, which I was very thankful for. I got a non-smoking room but when I stepped off the elevator I smelled smoke. I suspect they were in the middle of a renovation. Overall […] this was a good place and I would stay there again. Read more

Genuine Hotels.com guest review

Great location without the high price. The hot breakfast was great!

Genuine Hotels.com guest review

The hotel was convenient to the Sprint Center and was nice and clean. The breakfast was good, including sausage, eggs, and waffles. The service was good with the small exception that the front desk did not have change for the vending machines. My biggest issue was the noise, not from outside the hotel but from inside. My room was on the first floor […] not far from the lobby and breakfast room. The people above me were up much earlier than I was and I could hear them walking around. Additionally, I heard showers, toilets, hair dryers, and voices from neighboring rooms. I only hope that I didn't disturb my neighbors with late night TV when I was having trouble sleeping. In addition, with my room so close to the breakfast room, there was lots of noise from there because the hotel was completely booked. All in all, I would stay here again if the hotel wasn't full and I could get a room away from the lobby. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Travelling with my two daughters for a dance competition. The staff were super friendly, the breakfast was great. We got to use the pool, which was small, but nice for the kids. The beds were very comfortable. The ONLY issue was that the hair dryer in my room didn't work the best.

Genuine Hotels.com guest review

It is in a good location if you are attending an event at the Sprint Center. We left our car parked at the hotel and took a $6 cab to the Power & Light district. The building was under construction when we stayed there, but it didn't affect the room we stayed in. The staff was friendly and helpful.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I live in town and stayed here while waiting to close on my new house. Overall, I was pleased. They were in the process of renovating the rooms during my stay, which is a good, becaue the furniture in my room was a little beat up and the bathroom showed quite a bit of wear and tear. However, it was still a nice room, with a comfortable bed, a nice TV […] and everything else one needs in a hotel room. The staff was friendly, the entire building was very clean, and they offer a quality free breakfast. My one complaint would be that the "business center" consists of one computer in the lobby, and there is a 15 minute time limit for its use, so I would reccomend bringing your own computer. I also want to point out that there are a couple of good reasons why this hotel is less expensive than some of the others in the downtown area. First, it is on the northeastern edge of downtown KC, not in the heart of the action, so you will probably want to drive or take a taxi. The hotel is also very close to some questionable neighborhoods on it's north and east sides, but I would not let that be a deterrent. The immediate area around the hotel is safe and all of the notable attractions and dining spots are to the south and west. All in all, a very fairly priced hotel for what it has to offer. Read more

Genuine Hotels.com guest review

I visited this location for a christian concert. This hotel was fabulous. The staff that checked us in were great. The room was great, excpet for an occasional cigarette smoke from smoking rooms, the room was great. I did not know there were such things as smoking rooms still, but I was not bad at all!! I would visit this hotel again. The location is […] within a few blocks of sprint center and was a 4 cab ride. WE walked back. Great visit! Thank you! Read more

Genuine Hotels.com guest review

The bed was painfully (literally) uncomfortable. My body ached for a few days once I got home from the mattress. The walls are paper thin. We heard every conversation our neighbors on both sides had even when they were speaking in a normal tone. If I were to stay in KC again I would look elsewhere. I called to get help with directions and the guy at […] the front desk was anything but helpful which was not a good start to the stay. I don't know, I was ultimately disappointed with the experience and it left a bad taste in my mouth. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It's a nice hotel, with all the amenities, but not as fancy as other hotels.

Genuine Expedia guest review

very good. staff very friendly, very clean. only complaint: no hot tub!!!

Genuine Hotels.com guest review

walking distance from down town....if you like to walk a little this may work for you.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

All employees I encountered were helpful above and beyond. Was not the nicest hotel I've ever stayed in but for the price, had every amenity plus some. It is set up so you could live there for months..ironing board, iron, microwave, coffee maker, hair dryer, and refrigerator. Also a great free breakfast room in the morning with any and everything you […] could possibly want and choose from. And everythig was fresh. No complaints other than it is some distance from any restaurant and must take a taxi or walk many blocks up and down hills. Ther were rourist attractions...The market Place....which I was unable to visit and that is also a short taxi ride to get to. Pricing is half that of other hotels not so very far away. Read more

Genuine Hotels.com guest review

Onsite staff was unable to assist with my hotel points citing the booking was done online so they did not have control / access. I made my co-worker's booking in the same transaction and that "didn't come through" even though I had a confirmation. Luckily they were able to accomodate him. Overall great downtown location, above average breakfast, and […] clean. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The location was good for me. It's on the edge of downtown and about 1/2 mile from the City Market. The bus stop into town and to transfer points is right around the parking lot. Across the street is the bus stop for the bus that goes to Independence, Harry Truman's home and museum. Except for a few Vietnamese restaurants, there are no eateries that […] are very close Read more

Genuine Hotels.com guest review

Wanted a no smoking room, they had me initial papers saying I would be charged if I smoked in the room, when we went into the room, it smelled of cigarette smoke, there were 2 ash trays in the room, and ther was a cigarette burn on one of the bed covers. NOT HAPPY. We stayed anyways cause we were tired.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was looking for a low-cost but nice hotel option for my trip to Kansas City. The Comfort Inn & Suites delivered.

Genuine Hotels.com guest review

A friend and I stayed here the night of a concert at the Sprint Center. It was probably a 15 minute walk to the Sprint Center, which was pretty convenient. We only slept and ate breakfast at the hotel. The breakfast was good, they had waffle makers (always a hit).

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall happy with stsy

Genuine Hotels.com guest review

The hotel staff was BEYOND helpful and friendly. I was leading a group of students and treated with the utmost respect and hospitality. The rooms were nice and clean. The only thing NEAR a complaint was that our smoke-free floor smelled a little smoky in the hallway (NOT our rooms), but some efforts were being taken to fix that while we were there.

Genuine Hotels.com guest review

it sounded like a heard of cows where staying above us.they where up all night.

Genuine Expedia guest review

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Genuine Hotels.com guest review

When I checked in the front desk lady was great. On my second night stay a different manager was at the front desk named Nate. I asked him for a late checkout the next day, and he said that's only for Choice Rewards members. He offered to sign me up on the spot, and he used his own choice number as a reference so he would get credit. Then he proceeded […] to tell me that since I was a choice member I could check out 30 minutes later. THIRTY MINUTES is all I got for signing up, and he got the points for referring me. I felt duped. Read more

Genuine Hotels.com guest review

Hotel was ok but it's proximity to highway made it hard to sleep at times. Also as a non smoker being forced to stay in a smoking room made for an unfavorable smelling room.

Genuine Expedia guest review

It was great. Great customer service & friendly. Location for going to sprint center was great. Cabs available to & fro easy!! Only complaint was the shower got water all over the floor!!

Genuine Hotels.com guest review

In walking distance of Power and Lights District and reasonably priced compared to surrounding hotels.

Genuine Hotels.com guest review

Overall, very good! Only complaint I might have is street noise is pretty bad until late. The evenings were cool enough to open the window, but we had to close it because of the noise and run the AC. Facility is not new, but very well maintained. Numerous amenities/room furnishings all worked fine. Complementary breakfast is great! Room was very clean […] and well kept. Front desk was courteous and very helpful with directions to various venues. Well located, only couple miles to downtown, and right off the freeway. We will stay here again as we go to KC often. A comfortable stay and a good value we thought. Read more

Genuine Hotels.com guest review

The beds were really comfy, it was a great location.

Genuine Hotels.com guest review

Lilly at the counter was not at all friendly. Rude to say the least. Her sister was as sweet as could be, so we worked with her the rest of our stay! I have a major complaint. They told me since I booked thru an outside party, they needed my cc for incidentals. OK...no problem. I got home and always ck things out, there was a $50.00 charge on my account. […] I called them immediately, they informed me they did charge $50.00 to my acct but it should fall off in 2-3 business days...NOT OK WITH ME. IF THEY WOULD HAVE INFORMED ME OF THIS...OK, BUT THEY DID NOT HAVE MY PERMISSION TO CHARGE MY CC...Won't Ever Stay Here Again. In the rooms is a sign...if u think our products r so special, u need to take them home. Go Ahead, we'll just charge $100.00 for the set of sheets, etc. CHEESY HOTEL.... Read more

Genuine Hotels.com guest review

Perfect location for downtown at a good price. The staff was very helpful.

Genuine Hotels.com guest review

Room was fine. The staff were friendly but had little knowledge of the area.

Genuine Hotels.com guest review

As we were checking in, another guest was complaining to the front desk because the hotel had their vehicle towed for not properly displaying their parking stub. Apparently, the hotel had 5 vehicles towed that evening. The reason? Not enough parking spaces. Would not recommend based on this alone. I would have canceled our stay if it hadn't been 2am […] when we arrived. Thumbs down. Read more

Genuine Expedia guest review

The hotel was conveniently located near the highway. I was happy with the accommodations. Everything was clean and I was able to easily adjust the temperature in the room.

Genuine Expedia guest review

The hotel room was nice and very clean but the parking was an issue. I ended up parking on the street about a half block away, the neighborhood was a little sketchy. Also noticed there were a lot of drunks hanging around outside a long with person passed out right in front of the motel.

Genuine Hotels.com guest review

It couldn't have been better, efficient check in and check out, quiet, lovely pool, adequate (if a bit crowded) breakfast room, no headaches or hassles. I highly recommend this facility.

Genuine Hotels.com guest review

entered room from Kansas City airport approximately 9pm, the outside Temperature was approximately 78 degrees, but the hotel room's heater was on. It was approximately 85 degrees inside. Turned on the AC which took over an hour to cool room back down. Went to take shower about 10:30 and no hot water. 6 am, still no hot water

Genuine Expedia guest review