"A thoroughly unsatisfactory experience."
Every aspect of the hotel was unacceptable; so much so that I called hotels.com whom I had booked through, and related my dissatisfaction with the accommodation to them. We had booked a 4 night stay, but by the end of the first day I knew I wanted to leave. Hotels.com was great. I had prepared a list of complaints and shortcomings to justify my request […] for a refund, but hotels.com said if you're that unhappy they would credit back the unused 3 nights. I no longer have the list, so rather than iterating the shortcomings, I'll just say, "Don't stay at the Furama Silom, or any of the other three Bangkok Furama properties; there are so many other great hotels in Bangkok". Read moreGenuine Hotels.com guest review
average. NOTE: When you book thru Expedia you will get the left over rooms (less comfortable) in a corner. E.g. no night stand lamps, alarm clocks, just the bare minimum.Genuine Expedia guest review
"Price was right but was hoping for more"
I read the other reviews and my expectations were higher than the hotel could deliver. It is an older hotel with some maintenance and cleanliness issues. You can only clean up old things so much. I would probably choose another hotel in the future. The people were cordial.Genuine Hotels.com guest review
Hotel rooms were great, clean and very spacious, though we took a bigger room. Concierge services were extremely helpful in booking transportation and shows as well as giving us restaurant recommendations and other advice. Location is a few blocks from the major restaurants, skytrain and pier, but central to all of those. Patong Market is also only […] about a half mile away and easy to walk to. Complimentary breakfast is amazing and easily saves you from getting lunch with all of the food options available. Lastly for Songkran, this hotel is 3 blocks from the start of all of the action. I would definitely stay here in the future. Read moreGenuine Hotels.com guest review
bed mildly hard. great location to chong nonsi BTS 10min walk. pleasant 20min to patpong night street market.Genuine Expedia guest review
"centrally located modern hotel"
Very modern, clean and centrally located. A wonderful swimming pool on the top floor.Genuine Expedia guest review
I've stayed here before, it's very close to the bts. The breakfast is good. The service is fantastic,very friendly and helpful staff. I will stay here againGenuine Hotels.com guest review
"Good medium-priced hotel"
The hotel was clean, the rooms very spacious, and the service was polite. Breakfast was good.Genuine Expedia guest review
"a great location with excellent service!"
Furama Silom offers a great price for what they are. The service and professionalism of the Front Desk, Housekeeping and Bell staffs were very polite and courteous. The complimentary buffet is outstanding! The location definitely is a great plus as it is walking distance to great spots for shopping, eating and just walking around.Genuine Hotels.com guest review
"Not a nice hotel"
Coming from the Shangri-la, which is top quality in all respects, and trying not to compare apples to oranges, I was still very disappointed with the Furama Silom. The room was clean, but the balcony was very dirty. My son took a towel to wipe the rail, to put his swim suit out to dry. The hotel charged us $4 for getting the towel dirty! Then they would […] not let us bring a cup of coffee from the restaurant to the room. Was a $4 towel worth a bad review? I don't think so, but when I mentioned it to them, they didn't care. Really not a good feeling from this hotel. Read moreGenuine Hotels.com guest review
Our room was spacious and the neighborhood interesting -perfect if you were looking for a tailor and custom clothing. My only complaint, not enough toilet paper for each days stay, I ended up stealing some from the housekeeping cart! The front desk managed English quite well, the concierge desk a little less so. the breakfast buffet was pretty good […] . Read moreGenuine Hotels.com guest review
"Value for Money"
Our Experience in this hotel was good. We not have any problem and our stay was very good. Sky Train is little far from Hotel . Location is very good main road of Silom. Breakfast is very good . I will prefer next time stay. I stayed in Deluxe Floor 18th and rooms are very good.Genuine Hotels.com guest review
Based on quality, location, view, breakfast, and value for money, Furama Silom is a top-notch choice in central Bangkok. It would be hard to think of a hotel anywhere in the world that offers more for the price. It is a superbly maintained older facility, with extraordinary deluxe rooms and bathrooms, sitting in one of the nicest areas of Bangkok. It […] is walking distance to everything - from the quiet sophistication of Silom Village to the hustle and bustle of Pat Pong Night Market - and yet away from the elements that a couple or family might find distasteful. Convenience stores are all over the place and a Super Rich outlet (by far the best place to convert currency) is a 3-minute walk. Overall, this hotel presents Bangkok in a light that makes you believe it is at the cusp of becoming one of the world's great cities. Read moreGenuine Expedia guest review
"Not up to par to 3 star rating!"
I paid for a superior, non-smoking room and the first night they put me in a stinky smoking room with stains all over chairs and couches and carpet... Upon request, I was given a non smoking room the next morning, better condition but still smelling from the mold all over the bathroom! The breakfast buffet was included in the price - the food was ok. […] Travel desk was horrible with reservations - they booked me a dinner show, which at the end of the day I came to find out was only booked for the show portion!! The receipt included no info on address and the directions I got from them was to catch a cab from the nearest subway station, while the cabs there have never heard of the place before and got me lost for 30 min in a 2 square mile area! Overall, horrible experience - do not recommend staying here! Read moreGenuine Hotels.com guest review
This hotel is nice, there are many places within a 5 min walk for access to 7-11 massage place or to eat. The breakfast they provide is top notch. Plenty of TV channels to watch TV if that is your thing. It is close by to a BTS station aso. If you enjoy walking the Silom neighborhood has many things to do, R-Genuine Hotels.com guest review
"Friendly, Helpful, and Lovely place to stay!!"
I loved this hotel the staff was amazing. They helped us a lot with our questions and/or concerns towards places to go like shopping, restaurants, and other things.. The room was very big for two people, it was more than clean, the bed was very soft. The view from the roof was amazing. This is where the pool is located which was a very nice. The buffet […] was amazing I loved the food from this hotel. If you are a person who is picky this hotel offers you a variety of food that you will no be disappointed. I would recommend this hotel to anyone.. Thumps up!! Read moreGenuine Hotels.com guest review
"Close to everything"
My wife and I stay here for our honeymoon. This hotel is centrally located with a great roof top pool. I recomend using the metro located just around the corner to get round. (IT'S CHEAPER) Plus, shopping and night market are just down the street.Genuine Hotels.com guest review
"Great Hotel, Close to everything"
Fantastic hotel, great location. Two blocks from the BTS and the Patpong area. I liked this hotel for the location, the staff , good breakfast buffet, big rooms and a great price. Located very close to the BTS that will take you anywhere in the cityGenuine Hotels.com guest review
"Good large rooms"
I was pleasantly surprised with the quality of the room. Large room with sitting area and free wi fi.Genuine Expedia guest review
"Clean and comfortable"
Rooms are spacious and clean. The breakfast buffet is big and typical for Southeast Asia. The skytrain is only a 7 minute walk and the river only 12 minutes to catch a ferry up the river (oriental pier). From the pool on the rooftop one has a nice view of the city. But the pool is very shallow. There are plenty of massage places in the area but we could […] not really find a great restaurant that was not expensive. As fist time visitors of Bangkok we repeatedly encountered people on the street who claimed that they are working at the hotel and would like to help us find our way around. Of course these were not actual employees of the hotel but con artists. Read moreGenuine Expedia guest review
"good spacious room for family"
nice hotel but not for them who loves night life in bangkok and like to shop silom area is very quite at night and far from shoping areas for me didnt work it outGenuine Expedia guest review
"5 Stars at 3 Star price!!"
I travel over 50% of the year for business and spend more time than most in hotels. I would have to say that I was very pleased with my stay at Furama Silom. My only suggestion/complaint would be to update the wifi in the hotel. But I was staying for vacation so not having good internet service was not a major concern for me. But as a vacation hotel, […] I would recommend this hotel to anyone who is looking for a great hotel with great service at a reasonable price. I was able to book a private tour the day before and could have a private car drive me to the sites I wanted to visit. The price was extremely fair and reasonable. The drivers for the hotel were extremely friendly, nice and seemed to go out of the way to make your stay pleasant. The breakfast included in the stay was also impressive for what I thought was a smaller hotel. There was a variety of western and Asian food available. It was spacious, clean and very pleasant. Other than the wifi, great hotel all the way around. Read moreGenuine Expedia guest review
"Good price, good location"
I came here for a convention, but didn't want to pay the high muckety-muck prices that organizers had intended. Furama Silom was way more reasonable, and situated in the same area as those expensive hotels, near many eateries, jewelry stores, and massage places. In the morning I would jog around the block and was relieved to see a park, hospital, and […] train station nearby, all within 5 minutes from the hotel. No gripes with service, and the daily breakfast buffet was such a convenience. Some friends stayed across the street at Sofitel and paid more. Other friends paid less for their accommodations elsewhere and had complaints. Furama Silom was just right. Definitely consider this place again. Read moreGenuine Hotels.com guest review
Great location. Super friendly and professional staff. Great value.Genuine Expedia guest review
Very satisfied overall,with a great breakfastGenuine Hotels.com guest review
"Worst staff and hotel, don't waste your money"
Worst hotel staff. Room service was also worst. They treat you like, they are offering the stay for free.Genuine Hotels.com guest review
"Amazing for the price"
Great hotel for the money - really great to be in Silom 5min walk to the river and the ferry/tourist boat that costs nothing (15bht each for the orange boat that goes fast, the blue costs more as it stops more so orange is best). Gym was great as we were the only ones in it. Pool has lots of sun but not many loungers so move the other furniture into […] the sun from the bar. Room clean and nice, quite modern. In Europe this would cost 10x as much. Recommended for the price. Read moreGenuine Hotels.com guest review
Great place, good price and very professional and courteous staff. Would stay again anytime.Genuine Hotels.com guest review
"Average hotel with friendly staff"
Car park is very quiet, don't feel very safe. Carpet smells and the pillow is very flat, not very comfortable. Breakfast not replenish, bacon is nice but very limited. Poor Internet connection, intermittent problem. Staff is friendly. A distance walk to papong. Will not stay there again.Genuine Hotels.com guest review
"Nothing like photos"
The room had a typical stink, plus staff was only good if you tipped themGenuine Expedia guest review
It will be nice if the balcony door could open, to let fresh air come in. It smells very old.Genuine Expedia guest review
"location just abt 5mins walk to BTS"
location good，hotel staff nice，room clean and big，sky bar feel freeGenuine Expedia guest review
"Disappointed about my fifth stay at Furama Silom"
I have stayed at this hotel Furama Silom on five occasions and was pleased in the past However, on this visit, I was very disappointed with the service and the room conditions. 1. The male receptionist was very unfriendly and unpleasant (he was the same person who was very unhelpful and rude to me on a previous visit. )He ignored the fact that I had […] stayed in this hotel on 5 occasions , and told me that I had to leave a deposit of five thousand bhatts and gave me the `ecards ` for the room. on the 7th floor. 2.Although I had requested for a quiet room , I found that there was knocking and repairing going on in the mornings. 3. The water from the shower was cold in the mornings ( was this to save electricity ?) and I had to request for help to use the electric kettle. 4. The electronic cards did not work on 2 occasions and I had to get help from the staff at the reception counter. On the positive side, the breakfast was as usual EXCELLENT and the service staff there were very pleasant. Read moreGenuine Expedia guest review
"Medium Standard Hotel"
It is a old hotel with old furniture and bathrooms mneedn renovationGenuine Hotels.com guest review
"Worst hotel I've stayed in"
Terrible hotel, I would never stay there again. They had no cot available for a child (1 year old) so they put a mattress on the floor and expected him to sleep on it. Bed was rock solid. Shower curtain was covered in mould therefore we had to request for it to be changed. Very tired decor. Staff did not seemed concerned or bothered about any of the […] issues above. Very poor standard of service and I would not stay there again Read moreGenuine Hotels.com guest review
Location is tricky, about 15 mins walk to Sala Daeng BTS. Room was in excellent condition, bed that sleeps 6 pax at least! and pillow of good standards! Showers are seem new. The corridor, lobby, room balcony and building facade seem a little tad old, like it's seen 2 world wars but U enter to a piece of heaven when you step into the room. Gym and pool […] was decent, comes with a cute little bar. Breakfast was of good standards but you can't go wrong with Furama. Highly recommended! Except if walking is not your thing. Read moreGenuine Hotels.com guest review
"Great hotel...prime location"
This was the best hotel i have lived in bkk so far....the most important thing was the prime location .The chong nonsi BTS is just a five minute walk ..patpong night market is 10 minutes walking ...other facilities like hospitals and banks are walkable too...Its a busy locality with everything available for a traveller, be it a business or a leisure […] trip...The hotel facilities were fantastic. ..the rooftop swimming pool was the highlight! Great atmosphere overall...the staff were well spoken and supportive in every respect..would definitely recommend this hotel to everyone. . Read moreGenuine Expedia guest review
"Nice Hotel :)"
All the staffs are very friendly and helpful. Convenient to everywhere.Genuine Expedia guest review
"Good location, great rooftop pool and bar"
Well placed in Silom, near BTS station. Buffet breakfast is mixed and plentiful.Genuine Expedia guest review
"Nice hotel in a not so crowded area"
The hotel is value for money with all its facilities.the hotel staff are very warmth and hospitable.me and my husband had a very nice 2 night stay and will recommend the hotel to all of our friendsGenuine Expedia guest review
"Disappointing at last"
The overall of the service is satisfactory until I realised my watch and money got stolen by the driver they arrange for us. Very disappointing and caused an unpleasant trip. Although this is individual problem and have nothing to do with the hotel, still I wish the management could do something.Genuine Expedia guest review
"NOT what i expected"
well i got there at 3pm room was not ready , was going to be another hour , i asked for a king bed weeks ago but no, then that got me a room , i tell you was so old its smelt , not what i saw in puture , then they gave me a nice room was very nice but they did not come for 2 days to clean. breakfest was so bad coffee you could not drink don't think […] ill be going back Read moreGenuine Expedia guest review
A bit off the main area where tourists are. Also quite run down. One night i came back to the room and there were no bath towels! Room is big, but i rather have a smaller room but more modern feel.Genuine Hotels.com guest review
"Well located Hotel"
Had a great stay again at a well located hotel with friendly staffGenuine Expedia guest review
"Great place to base yourself in Bangkok"
Extremely nice and friendly staff, huge rooms, my only issue was the bathrooms looked a bit dated and was small. Located on Silom Road there are plenty of shops, restaurants and bars a short walk away. The sky train is also in walking distance. Taxis are plentiful and cheap to get around with.Genuine Hotels.com guest review
Decent location 10min walk to skytrain, superior room booked ... Room setup way below average, washroom condition below 2 star hotels ... Breakfast avg spread, heard the deluxe room are much better... Was unable to upgrade to deluxe as it was sold out...the men at the gates were helpful to get taxi ... Overall avg stayGenuine Hotels.com guest review
Could not reccomend this hotel enough! We had an amazing time here the hotel is beautifull, we also were upgraded which made our stay even more special. Will definately be back,Genuine Hotels.com guest review
"I like Furama Silom Hotel."
My husband & I enjoyed our stay at Furama Silom Hotel. Their staff are very friendly. The room (deluxe ) is big, and clean. The hotel is not far away from a shopping Mall, and the sky train. (less than 10 mins walk) Totally, we stayed at the hotel for 6 days. The buffet breakfast is good, and variety.Genuine Hotels.com guest review
"Good hotel close to night life."
Deluxe room is good. Will not recommend the standard room though. The hotel offers very good breakfast, and the staff are friendly and helpful. The swimming pool is small and needs a lot more filtering.Genuine Expedia guest review
Overall was good, just 2 things that needs improving. 1. The breakfast was below standard, coffee was really bad and selections limited. 2. The bathroom was really small and the shower head can't be adjusted.Genuine Expedia guest review
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