All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
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Riu Palace Mexico All Inclusive, Playa del Carmen

4 stars
Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen, QROO, 77710, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Playa del Carmen beachfront resort with 6 restaurants, beach bar

  • Free WiFi and free parking

Main amenities

  • 434 guestrooms
  • On the beach
  • 6 restaurants and 4 bars/lounges
  • 4 outdoor pools
  • Free children's club
  • Health club
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping
  • Garden
  • Arcade/game room

What’s around

  • In Playacar
  • Playacar Golf Club (0.5 mi / 0.8 km)
  • Playa del Carmen Maritime Terminal (1.7 mi / 2.7 km)
  • Yucatek Divers (1.8 mi / 2.8 km)
  • Central Square (2 mi / 3.3 km)
  • Nuestra Senora del Carmen Catholic Church (2.1 mi / 3.3 km)
Excellent4.5 / 5
  • I have been to the riu palace a couple of times and loved it every time.May 28, 2015
  • I have stayed at this resort three different occasions and loved it every time.May 26, 2015
See all 169 Hotels.com reviews
From 3,863 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $177
  • Jr Suite Superior
  • Junior Suite Superior Europe
  • Junior Suite
  • Junior Suite Latam
  • Junior Suite Europe
  • Suite with Solarium Jacuzzi Loft
  • Junior Suite Superior Latam
  • Junior Suite
  • Suite
  • Junior suite-Mexico

At a glance

Key facts

Hotel size

  • This hotel has 434 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Accessible parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Riu Palace
  • Riu Playa Del Carmen
  • Rui Palace Mexico
  • Riu Palace All Inclusive
  • Riu Palace Mexico
  • Riu Palace Mexico All Inclusive
  • Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
  • Riu Palace Mayan Riviera
  • Riu Palace Mexico Hotel
  • Riu Palace Mexico Playa Del Carmen
  • Riu Palace Playa Del Carmen

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Only registered guests are allowed in the guestrooms.

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 6 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 4
  • Children's pool
  • Health club
  • Tennis on site
  • Spa services on site
  • Spa treatment room(s)
  • Pool umbrellas
  • Free use of nearby fitness center
  • Spa tub
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • ATM/banking
  • Garden
Accessibility
  • Disabled parking
  • Accessible bathroom

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate living room
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and local beverages included
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
Water activities
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to offsite clubs
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Dining

Krystal - This restaurant specializes in fusion cuisine. Reservations are required.

Miyagi - This restaurant specializes in Japanese cuisine.

La Bodega - This restaurant specializes in Mexican cuisine.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Tennis on site
  • Aerobics on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby

Riu Palace Mexico All Inclusive, Playa del Carmen’s small print

Also known as

  • Riu Palace
  • Riu Playa Del Carmen
  • Rui Palace Mexico
  • Riu Palace All Inclusive
  • Riu Palace Mexico
  • Riu Palace Mexico All Inclusive
  • Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
  • Riu Palace Mayan Riviera
  • Riu Palace Mexico Hotel
  • Riu Palace Mexico Playa Del Carmen
  • Riu Palace Playa Del Carmen

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Only registered guests are allowed in the guestrooms.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Riu Palace Mexico All Inclusive, Playa del Carmen

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