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Riu Palace Mexico All Inclusive, Playa del Carmen

Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen, QROO, 77710, Mexico, ‏‎800-491-6126
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Modern waterfront resort with 4 swimming pools and free WiFi

Ferry terminal: 5 minutes

The 4-Star Riu Palace Mexico All Inclusive is on the Riviera Maya, a few steps from Playa del Carmen beach. You’re a 5-minute drive from Playa del Carmen Maritime Terminal - a 45-minute ride aboard one of its ferries will take you to San Miguel on the island of Cozumel.

20 minutes to Xcaret

A 20-minute drive leads to eco-centric theme park Xcaret, where you can raft down a river, swim with sharks, and explore jungle trails. For a different kind of outing, the shops and bars that line Avenida Quinta can be accessed by car in 15 minutes.

Different ways to unwind

A spa treatment or a day on the solarium terrace provide an alternative to lounging on the beach or by the 4 swimming pools. Cuisines in the 6 restaurants range from a casual American breakfast buffet to upscale Japanese, and among the 4 bars is a swim-up option.

Free WiFi and balconies

The 434 contemporary guestrooms feature airy balconies and terraces, plus free WiFi and flat-screen TVs with satellite channels. Other amenities include minibars, coffeemakers and safes, and bathrooms are stocked with products you can use in the hydromassage tubs.
Outstanding4.6 / 5
  • It is my 5th time staying at riu palace Hotels and This hotel is very good, but it Could…Jan 8, 2015
  • Very nice hotel and beach area. Some small issues like not having towels in the gym for…Dec 28, 2014
See all 169 Hotels.com reviews
From 3,534 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $177
  • Jr Suite Superior
  • Junior Suite Superior Europe
  • Junior Suite
  • Junior Suite Latam
  • Junior Suite Europe
  • Suite with Solarium Jacuzzi Loft
  • Junior Suite Superior Latam
  • Junior Suite
  • Suite
  • Junior suite-Mexico

At a glance

Key facts

Hotel size

  • This hotel has 434 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club (ages 4 - 12)

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Accessible parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Riu Mexico
  • Riu Palace Playa Del Carmen
  • Riu Palace
  • Riu Palace Riviera Maya
  • Rio Palace
  • Riu Palace Mexico All Inclusive
  • Playa Del Carmen Restaurants
  • Riu
  • Riu Playa Del Carmen
  • Riu Palace Mexico

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Only registered guests are allowed in the guestrooms.

In the hotel

Taking the kids?
  • Children's club
  • In-room childcare (surcharge)
  • Supervised childcare/activities
Food and drink
  • 5 restaurants
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Tennis on site
  • Spa treatment room(s)
  • Spa tub
  • Beach/pool umbrellas
  • Free use of nearby fitness center
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Disabled parking
  • Accessible bathroom

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate living room
  • Balcony
Freshen up
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and local beverages included
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Surcharges for premium or imported alcoholic beverages and bottled wine

Activities and facilities/equipment
Water activities
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to offsite clubs
  • Onsite live performances

Not included
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Motorized water sports
  • Premium and/or non-domestic beverages
  • Scuba-diving certification
  • Scuba-diving lessons
  • Snorkeling excursions
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Dining

Krystal - This restaurant specializes in fusion cuisine. Reservations are required.

Miyagi - This restaurant specializes in Japanese cuisine.

La Bodega - This restaurant specializes in Mexican cuisine.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Tennis on site
  • Aerobics on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby

Riu Palace Mexico All Inclusive, Playa del Carmen’s small print

Also known as

  • Riu Mexico
  • Riu Palace Playa Del Carmen
  • Riu Palace
  • Riu Palace Riviera Maya
  • Rio Palace
  • Riu Palace Mexico All Inclusive
  • Playa Del Carmen Restaurants
  • Riu
  • Riu Playa Del Carmen
  • Riu Palace Mexico

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Only registered guests are allowed in the guestrooms.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Riu Palace Mexico All Inclusive, Playa del Carmen

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