Hilton Phuket Arcadia Resort & Spa - Phuket

333 Patak Road, Phuket, 83100 Thailand
Hotel Info: 866-539-0036
Guest rating 4.8 / 5
100% Recommend
(Neighbourhood average 4.0)
The Hilton Phuket Arcadia is a 12-storey spa resort set in 75 acres of lush tropical gardens next to Karon Beach, eight kilometres from the Siam Elephant Safari Camp. The 676 guestrooms all extend to balconies with mountain or sea views and have polished hardwood floors and traditional Thai-style decor with a modern twist. All are equipped with high-speed Internet connections, satellite television with pay movies, minibars, and bathrooms with handheld showers, bathrobes and complimentary toiletries....
7.83788, 98.29396
Hotel coordinates:

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Guest review summary

  • 4.8 Average rating: All Trip Types
  • 100% Recommended
  • 12 Reviews
  • 4.7  Hotel Service
  • 4.8  Room Comfort
  • 4.8  Hotel Condition
  • 4.9  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (12) 4.8
Business (0) 0
Romance (3) 4.7
Family (1) 5.0
With Friends (2) 5.0
All Others (6) 4.7

Overview

The Hilton Phuket Arcadia is a 12-storey spa resort set in 75 acres of lush tropical gardens next to Karon Beach, eight kilometres from the Siam Elephant Safari Camp. The 676 guestrooms all extend to balconies with mountain or sea views and have polished hardwood floors and traditional Thai-style decor with a modern twist. All are equipped with high-speed Internet connections, satellite television with pay movies, minibars, and bathrooms with handheld showers, bathrobes and complimentary toiletries.
Hidden among the frangipani and coconut trees and reminiscent of a Thai village, the resort's 1,500 square- metre spa complex comprises 15 villas, a beauty salon and an outdoor restaurant. A range of indulgent, revitalising and relaxing Asian and Western treatments are on offer, including equilibrium therapy, which combines a herbal pack, hot oil and pressure-point massage to increase blood circulation. The resort boasts three large freeform outdoor pools featuring waterfalls, slides for children, and regular games and activities for the whole family. Health-conscious guests can work up a sweat in the gym, practise their serves on the three tennis courts and two squash courts, or join a wellness class. Younger guests will be kept busy by DVDs, PlayStations, board games and supervised activities, including arts and crafts and outdoor games, at the Kidz Paradise Club. Diners can enjoy local specialities and cultural shows in the Thai Thai restaurant and international buffets in the Sails restaurant and Boun Appetito. Staff at the 24-hour front desk can provide around-the clock room service, exchange currency, store valuables in the safe-deposit box and advise on local sights and attractions. Tram and buggy services will help guests navigate the 75-acre resort, while those looking for a family day out can meet the elephants at the Siam Safari Camp, eight kilometres away. Phuket International Airport is 49 kilometres away, with an approximate driving time of 45 minutes.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Airport transportation (surcharge)
  • ATM/banking
  • Babysitting or child care
  • Beauty services
  • Complimentary newspapers in lobby
  • Concierge services
  • Fitness facilities
  • Full-service health spa
  • Internet access in public areas - surcharge
  • Internet access - wireless
  • Limo or Town Car service available
  • Massage - treatment room(s)
  • Medical assistance available
  • Multilingual staff
  • Parking (free)
  • Porter/bellhop
  • Safe-deposit box - front desk
  • Sauna
  • Steam room
  • Wedding services

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Business services
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Meeting rooms (small groups)
  • Room service (24 hours)

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Rooms (all rooms include)

  • Air conditioning
  • Balcony
  • Bathrobes
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Clock radio
  • Coffee/tea maker
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Electronic/magnetic keys
  • Hair dryer
  • High-speed Internet access
  • In-room childcare (surcharge)
  • Internet access (surcharge)
  • Iron/ironing board (on request)
  • Minibar
  • Pay movies
  • Refrigerator
  • Rollaway beds
  • Satellite television service
  • Separate sitting area
  • Voice mail
  • Wake-up calls
  • Window opens

General

  • Air-conditioned public areas;
  • Ballroom(s);
  • Bar/lounge;
  • Elevator/lift;
  • Number of buildings/towers 7;
  • Number of floors: 12;
  • Number of rooms: 676;
  • Restaurant(s) in hotel;
  • Swimming pool - outdoor;
  • Tennis on site
Check-in time is 2 PM
Check-out time is Noon
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Spa information

Hilton Phuket Arcadia Resort & Spa has a full-service spa featuring massage and treatment rooms and beauty services.

Dining

Hilton Phuket Arcadia Resort & Spa has a variety of dining venues which offer an extensive selection of international and Asian cuisines. Boun Appetito- New Italian restaurant featuring authentic Italian specialties. Completed with a glass of Italian wine from the wine list. Thai Thai Restaurant- Decorated in traditional Thai art, Thai Thai is an elegant restaurant offering authentic Thai cuisine and specialty cocktails with views over the Andaman Sea. Sails- All-day dining restaurant. Sails features a range of international and Asian cuisines and award-winning cocktails. Other restaurants and bars- Hilton Phuket Arcadia Resort & Spa also has a number of cafes, lounge bars, and pool bars to suit all tastes and moods.

Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.


  • Bicycle rentals on site
  • Playground on site
  • Racquetball/squash on site
  • Running track/path on site
  • Swimming on site
  • Volleyball on site

Area map

Hilton Phuket Arcadia Resort & Spa Karon Beach

A short guide to Karon Beach

Only 3 km south of Patong, this beach is famed for its five-kilometre long white beach sand that squeaks under your feet. Mostly single row sunbeds decked along the stretch offer unsurpassed and unblocked views. Turtles are periodic nocturnal visitors to the beach. Recreational activities at this beach include paragliding, windsurfing, snorkeling, and volleyball. Thai Massage and reflexology are also offered on the beach.

see all hotels in Karon Beach

Nearby Activities & Points of Interest

1.0 - 3.0 mi

  • Kata Yai Beach - 1.3 miles
  • Kata Noi Beach - 2.3 miles
  • Karon Beach - 2.4 miles

3.0+ mi

  • Ao Chalong - 3.7 miles
  • Patong Beach - 4.2 miles
  • City Centre Phuket Town - 6.9 miles
  • Cape Phanwa - 8.2 miles
  • Kamala Beach - 8.5 miles
  • Laem Singh Beach - 9.0 miles
  • Surin Beach - 9.5 miles
  • Phuket Intl. Airport (HKT) - 19 miles

Reviews

Filter by:

Hilton Phuket Arcadia Resort & Spa 2009.05.06
Recommended Trip type: All Others "not perfect but nearly"

Reviewed by m of southampton on May 6, 2009

On arrival at the hotel you are aware that its set in lush tropical surroundings, pools are fantastic, staff very attentive, everything looks great. The room itself was clean and well appointed (lotus wing) with large bed but a bit hard. Wasn't sure about the sliding panel between the bathroom and bedroom though. The food and drink is very expensive and dont forget 17% is added to all the prices, which is why we ate out most nights. Karen town is 10 minutes walk away and most people didnt seem to stay, which is a shame as the hotel laid on entertainment every night. Beach is just across the road which is not a problem. Wasn't happy when they started to close restaurants and pool bars in the hotel while we were there (april) but overall we had a good time. Karen town was a bit dead in the evening but Patong was about a 10 minute taxi

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Hilton Phuket Arcadia Resort & Spa 2009.05.02
Recommended Trip type: Family "heaven"

Reviewed by dave of Waterford on May 2, 2009

The hilton phuket Arcadia Resortwas magnificent, as it is tucked away from the hustle and busy areas, yet still close enough to enjoy Phuket. Near Karon beach, and just south of Patong beach it is ideal for a great wonderful relaxing stay. The Rooms are plush and hardwood floors and they all have a view. We originally wanted a view of the ocean, but the garden view was even lovlier than we could imagine. three or four pools were always in use and the breakfast was the best, as we did not want to leave. The juice was fresh squeezed and they use all of the fruit, core and all. It was great. The rain-type shower and magnificent bathroom was the best. Over-sized pillows (4) on the king bed mad it a delight sleeping at night. The balcony was set up perfect and the good news is, that the sun shined every day. A little disappointed with the beach, as it is not Hotel property but none-the-less, just across the street and very un-crowded. My wife had the Massage done and said it was the best feeling ever. Highly recommend it and we will be going back to stay there. Thank you Hotels.com

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hilton Phuket Arcadia Resort & Spa 2009.04.24
Recommended Trip type: All Others "OK that's all"

Reviewed by C of Stockholm, Sweden on Apr 24, 2009

The hotel was clean and nice. No special feeling about it although I only had a short stay.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Hilton Phuket Arcadia Resort & Spa 2009.04.18
Recommended Trip type: With Friends "Great hotel"

Reviewed by Bill of Los Angeles on Apr 18, 2009

Loved the pools which were placed in areas to resemble lagoons. Beach wasn't too far. Restaurant and deli were good. Bed was very comfortable, and bathrooms were up-to-date and modern. Complaints: There's no mention on the website of how to get to the hotel from the airport, nor did it mention there's a Hilton customer center at the airport to arrange for transportation which is about $40-$50 to the hotel (unless you get a shred ride to split the cost). Also, internet access was not complimentary and was about $22 per day.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hilton Phuket Arcadia Resort & Spa 2009.03.01
Recommended Trip type: All Others "well worth it if you are looking for a big "hilton" resort"

Reviewed by a Hotels.com guest on Mar 1, 2009

great service, several good restaurants on premises, beach is beautiful and clean and definitely less crowded (more pleasant) than Patong, several pools, gym, spa, tennis courts, business center. they have everything you would want on vacation. Karon beach town area is within walking distance along the beach, in case you decide to check out some bars/restaurant/internet cafes...water and soft drinks are overprices, so is the internet service otherwise, price is reasonable for the services you get at the hotel.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hilton Phuket Arcadia Resort & Spa 2009.02.13
Recommended Trip type: Romance "Great staff, beautiful hotel,"

Reviewed by a Hotels.com guest on Feb 13, 2009

Very helpful and friendly staff, beautiful hotel right on the beach however there is not a lot in the immediate area. The hotel complex is very large so it takes time to get to several areas of the hotel, they even have a shuttle to different areas of the hotel because it is so big. Most restaurants and shops are 15-20 minute walk. To get to the major tourist area of Patong it is about a 15-20 minute drive. Very close to the beach though. Nice pools, fitness area. We found the food to be very overpriced and not very good at all, one may say it was below average, however they did have a very good breakfast buffet.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hilton Phuket Arcadia Resort & Spa 2009.02.10
Recommended Trip type: With Friends "Beautiful hotel , GREAT breakfast"

Reviewed by a Hotels.com guest on Feb 10, 2009

The hotel is very nice and clean. The interior is beautiful. The breakfast is great, there are so many options.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hilton Phuket Arcadia Resort & Spa 2009.02.04
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Feb 4, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Hilton Phuket Arcadia Resort & Spa 2009.02.04
Recommended Trip type: All Others "Wonderful Hotel"

Reviewed by a Hotels.com guest on Feb 4, 2009

Outstanding and friendly service! Beautiful room and views. Also, wonderful pools and lounge areas and space.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hilton Phuket Arcadia Resort & Spa 2007.12.31
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Dec 31, 2007

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

The following foreign language reviews were posted by Hotels.com guests from other countries

Hilton Phuket Arcadia Resort & Spa 2009.01.15
Recommended Trip type: All Others "kan ikke vente med at komme igen"

Reviewed by T of Århus on Jan 15, 2009

helt perfekt hele vejen igennem

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hilton Phuket Arcadia Resort & Spa 2009.01.14
Recommended Trip type: All Others "Einfach traumhaft"

Reviewed by B of Neustadt an der Weinstraße on Jan 14, 2009

Das Hotel erfüllt wirklich alle nur erdenklichen Wünsche. Das Zimmer war ein traum, der Service einzigartig und das Essen unbeschreiblich. Wir freuen uns schon auf den nächsten Aufenthalt in diesem Hotel.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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