The hotel outside was dirty and smelled but the inside was ok once we were able to get inside. The only problem was the toilet didn't work or the hand wash sink in one room. I reserved 2 rooms. The first the door wouldn't close (they had put tape over the latch to be able to close it. The second room we were not able to access the door and it took 2 […] hours to let us in and when we did the door access was taken apart. The owner was more interested in her "riding" the employees then anything else. I could not believe that she was cat calling the employees in front of me, my wife, my daughter and the relatives we came with. The owner came after my wife when she complained about having to wait to get into the room. told us if we didn't like it we could just leave. We had to get into the car and leave to avoid more confrontations. Would be a better place if cleaned up and under new ownership. Just the facts. Read moreGenuine Hotels.com guest review
"Has great potential"
We enjoyed our stay and the staff was very friendly and helpful. The hotel is very old and needs a lot of repair, but has a lot of potential. The location was close to Palmyra where we were doing our sightseeing.Genuine Hotels.com guest review
"Quiet, hilltop motel"
The location of the motel is very easy and convenient to locate. It feels like it's in it's own little world on top of a hill overlooking the surrounding woods. The room was decent in comparison to other budget motels. There was a nice balcony in the room however the outdoor carpeting smelled of dog urine. The bathroom was very clean and had no signs […] of wear and tear. The only suggestion I would have is to teach the cleaning personnel to do a more thorough cleaning of the room after each guest. My room was not vacuumed prior to my arrival nor was it dusted as there were cobwebs in every corner of the room. There was also the old coffee filter from maybe 3 guests past as there was mold and mildew growing inside the coffee maker. Also, a map of the motel layout in the room would be very helpful as I circled the entire property twice looking for the non-existant ice machine. I figured if there was an ice bucket in the room, there would be an ice machine. There is no hairdryer in the room as listed. There is no microwave or refrigerator in the room either. I didn't need any of these extras specifically but if it's being published as what's included with the room...you should probably have them supplied. Read moreGenuine Hotels.com guest review
"Not worth the price!"
This hotel was a huge disappointment for us. The description said there would be a refrigerator and microwave in every room, there was not. We were told they would bring in a fridge, but couldn't help us with the microwave. Everything was very outdated and dull. Paint was scuffed and carpet was just patched in several places. Lighting was very dim and […] floor boards seemed weak. It seemed like the cleaning staff just kind of ran over everything real quickly and it hadn't had a good deep cleaning in quite some time. The front desk staff was very kind and checking in and out was very easy. Would not recommend this hotel though. Read moreGenuine Expedia guest review
The hotel staff was fabulous, but the employee working for Scarlet's Lounge was the most arrogant person I have ever encountered in my life. He was very rude and a very unpleasant person all around. He should not be anywhere near an establishment where people are. Other than the experience with him, overall the hotel was okay.Genuine Expedia guest review
Response by Travelodge Farmington Thank you for your review. The hotel is a separate business from Scarlett's Lodge, however I will bring this to the attention of the owner there. Thank you again for your review as this is how we know what to improve!
"work in progress"
Beautiful location. Friendly, helpful staff. Buildings need work but they appear to be working diligently.Genuine Hotels.com guest review
"Quirky Little Stop on the Wayside"
It's an older hotel and it's nothing fancy, but it's a great little affordable stop. Everything was pretty clean and the surrounding area is really quaint and gorgeous. It's a renovated resort that used to be used to house Japanese tourists. Charming!Genuine Hotels.com guest review
New owners are trying to bring back a classic hotel in a great location. it will take time but i'm sure they will get there. Rates were great for that location.Genuine Hotels.com guest review
Hotel under new management. Needs serious refurbishing and repair.Genuine Hotels.com guest review
"Ok for a night"
Huge room, plenty of space, building is pretty outdated, we stayed 2 nights and at the 2nd night when we got back to the hotel, our key didn't work...talked to the receptionist and he told us its shows that that room was empty...our name wasn't on the list at all but problem got solved in the end. Room was next to bar or restaurant (same building complex) […] and we could smell the fryer fat through the vent in the bathroom. All in all ok for just staying the night.. Read moreGenuine Hotels.com guest review
Very niceGenuine Hotels.com guest review
"Great classic motor lodge"
We were here for three nights in early June 2013. This is a great classic motor lodge with lots of parking and your own exterior entrance. Our room also had a sliding patio door to a balcony that overlooked the surrounding rolling hills. The room wasn't very fancy, but it was clean, comfortable, and quiet. The TV was an old-style tube set, but the cable […] connection was good. Besides, who goes on a trip just to watch TV? The air conditioning and WiFi worked fine. The surrounding area is beautiful and very quiet, and the motel is pretty close to I90. It has a really nice pool area (we didn't use the pool because it rained a lot when we were there) and a nice pub called "Scarlett's" (which seems to be a popular local hangout). We had a lot of fun in the company of some local residents who were part of some kind of bowling team. The motel is undergoing some renovation, but it didn't interfere with our stay. When we are in this area again we will probably want to stay here again and find some free time to enjoy the surroundings. This place is much more fun and interesting that the newer chain hotels. Read moreGenuine Hotels.com guest review
"great place to stay"
Considering it has a new owner and they were in the process of updating all the rooms. I liked the location, and I am sure when they have completed their renovations it will be an excellent place to stay.Genuine Expedia guest review
"Hidden gem at a bargain"
Very nice setting - long views and rolling hills. Exceeded my expectations.Genuine Expedia guest review
"Disappointing, despite good location."
The overall facility condition, was very run-down, with rotten planking on the steps leading to the unit, hole in the screen door for the balcony, and a lamp that did not work, next to the bed. There does appear to be a renovation effort underway, but the material condition of the entire facility has been neglected for too long. The breakfast that was […] promised, appeared to be "on demand" only, and the receptionist indicated that if eggs were desired, they would have to go out and buy them, and it would take awhile. We were told this the evening before when we asked about the breakfast offered in the literature on the hotel. Initial check-in was also somewhat problematic, in that although our Expedia reservation was found in the computer, the receptionist appeared confused over what room might be available and had to consult someone else to finally determine which room to assign to us. At least the sheets appeared to be clean, although the receptionist at the desk seemed to be unsure if the room had been serviced or not, when she launched us to the room. Our electronic keys also lost their code one evening, making it necessary to find someone at the front desk to recharge the key cards. The staff appeared to be trying to help, but the overall condition of the facility and the apparent construction, certainly made their jobs much more difficult. Read moreGenuine Expedia guest review
"Good but not very centric"
The Hotel is good, clean, and has good service. The time to get our destination was too far, more than the internet shows.Genuine Hotels.com guest review
Interested hotel. Feel like a ski resort lodges during summer time.Genuine Hotels.com guest review
I just needed a place to stay near Rochester to bring my son home from school. The place is a little different because it used to be an older-style motel (probably not a Travel lodge originally) It has a bar and restaurant and also a hall for receptions (I think). It's not like the modern places that look like they were put together with concrete building […] blocks. It has it's own charm. Read moreGenuine Expedia guest review
"Convenient location. Even I couldn't get lost !"
No problems, courteous staff, beautiful locationGenuine Hotels.com guest review
"It was ok!"
The person running the kitchen had a foul mouth with my children when they placed their order, my phone didn't work in my room so I couldn't even call the front desk.Genuine Hotels.com guest review
"close to all must-see sights"
location is good。Genuine Hotels.com guest review
"spacious and comfortable room"
I had my own Microwave and refrigerator. Staff was very acomodating and professional. Will definitely stay again!Genuine Hotels.com guest review
"Great Hotel for everyone!"
The People were very Professional and freindly, reminds me of my small hometown. They met every request I had immediately. Room Was very spacious, Microwave and Refrigerator. It had the feel of a Ski Lodge, warm and toasty. I love a thermostat that I control...Great Bargain, better than I was expecting. The staff reports some renovations coming soon […] which will make it even better if thats possible. Read moreGenuine Expedia guest review
This hotel is pretty old, but if you need a cheap place to stay it is great.Genuine Hotels.com guest review
Large, clean room. Very basic. Great views of Western NY farmland from room.Genuine Expedia guest review
Upon our arrival we had to wait for the front counter staffer, she was on a computer in another room in plain sight of the counter but did not look up at any point to see if anyone was there we finally rang a bell on the counter to get her attention she did apologize though. we had requested a non smoking room and was given a smoking room after inquiring […] why I was told that the should have been a non smoking one and that they would have the room cleaned and sprayed to take care of the smell by house keeping the next day while we were out but all they did was normal cleaning ( bed made , bathroom cleaned ) . The 2 nd. night there was a party in there hall that was very load and lasted past midnight . I don't think this hotel is going to do well unless they get a business plan and proper management. Read moreGenuine Expedia guest review
"Captain Obvious Obviously Missed this one,"
The pool was okay and the front desk was great! This motel is in a serious state of disrepair needs carpet drapes beds TV. Time to set a match to it the wood structures are all rotten. Good location but needs to be rebuilt. Sorry.Genuine Hotels.com guest review
good value for the money.. ..great breakfast....nice pool..great location, on top of the hill for nice view..easy access from interstate 80Genuine Hotels.com guest review
Response by Travelodge Farmington Thank you for your kind words, we kust opened the pool for the summer and are glad you liked it. We also just upgraded the breakfast and are serving fresh fruit and fresh baked waffles. I hope you were able to partake in that breakfast in our new dining area.
"Old hotel, poor service"
We stayed one night at the Travelodge and we picked it because of its location (near the highway). The rooms were ok... But there was a party on the room above and we barely could sleep (rock music and loud drunken people). The concierge was of no help. He basically did not care if we get some sleep or not. The breakfast was horrible. A small room with […] no windows and 2 or 3 dirty tables. I think there was some cereal and some coffee but we did not even stay and moved on. It was a cheap stay after all... And the parking is free... But probably the hotel seen better days. I would avoid it next time. Read moreGenuine Hotels.com guest review
Response by Travelodge Farmington Thank you for your review. We are sorry that your stay was interrupted by other guests. We do our best to control the noise. This was a sold out date and tried the best we could to keep all parties and noise to a minimum. We do offer quite and extensive breakfast and have moved the breakfast room to the restaurant, as it does get crowded when the hotel is full. Thank you again and we do hope you will give us another try, as we are giving your review the credit it deserves and making the changes you have suggested.
The friendliest staff imaginable, only problem was it was raining and very dark so it took a little time to find would stay there again!Genuine Hotels.com guest review
"you get what you pay for!"
We were accommodated in House number six. We've booked two rooms. The rooms were diferently furnished. In our room we had a fridge that was missing in the other room. The other room had a balcony but no fridge. They were the same price. The bathtub was disgusting. It was all brown inside and not cleaned for a while as it seemed. The room itself wasn't […] too untidy. My bed was fine though it seemed something was broken. It made a terrible noise when i moved. In front of our door was a huge puddle. even the doormat was soaked so we had footprints in the entrance area since we couldn' t take our shoes off until inside. The breakfast is a joke! Some toast and cereal. The hot water was brown so we got the thermos bottle washed which was taken care of imediately. The bridge from the parking lot to the reception was in a scruffy condition. It seemed they hadn't cleaned it for at least a month! Parking is sufficient. Read moreGenuine Hotels.com guest review
Response by Travelodge Farmington Thank you for your review letting us know how your stay was. We are under new management and are becoming aware of the problems in some of the rooms, and fixing them so that they are all of like quality. We hope in the future that you give the Travelodge another chance for a better stay experience.
La chambre etais bien et spacieuse il y manque un peu d insonirationGenuine Hotels.com guest review
Family with two kids stayed for 1 night. This is a run down shack in the middle of nowhere. We needed a place to get some hours of sleep traveling through the area so it was ok. The complementary breakfast was only served on saturdays and sundays so we didnt get any. Do not stay here if you find other alternatives in same price range.Genuine Hotels.com guest review
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