"Not what we thought."
Renovations being done. Pool not fully able to use. Not advised room would need a fold up bed. Room not cleaned recently. Lounge had something in it that was biting us. Staff not helpful. Air conditioning unpredictable.Genuine Expedia guest review
I was in Bangkok (I live in Jakarta) to have knee surgery at the Bumrungrad. The Chatrium was perfect for my two week recovery before having the stitches removed and being fit to fly. The rooms, although not exceptional, are nicely decorated and very comfortable but it was the service which I appreciated the most. The staff were happy to provide extra […] cushions to help elevate my leg after the surgery. Also I was fearful of falling in the bath which did not come with a rubberized bathmat. When I asked for a rubber bathmat they apologized profusely for not having any in the hotel but then appeared the next day to give me one, having gone out to buy one specially for me! Not only that but they also brought me a vase of flowers to wish me a speedy recovery. And all this special attention with a smile as if no request was too much. Read moreGenuine Expedia guest review
Good hotel in a nice area, good shuttle service to the MRT, fab pool, and big breakfast buffet!Genuine Expedia guest review
"Great hotel with good standards"
When you approach the hotel it has a great reception with guards and hosts to take your luggage to your room. The check in was quick and efficient. With very few questions asked. After checking in I was informed the swimming pool was closed for renervation! However a minibus shuttle service had been arranged for anyone who wishes to use a alternative […] hotels pool (complimentary). When I booked there was pictures of the pool and absolutely no mention to the pool being closed. If I had known if have booked the sister site (Chatrium riverside). Like most places in Bangkok it is not very far from anything you want or need. Taxis are easily ushered by the guards at the front lobby. The room - very clean! And well maintained. Quiet glazing and good quality curtains to keeps the light out. If you have a suite it may contain a kitchen. It's basic but actually very handy. Keeps food cheap. The room also had 2 tv's and a entertainment centre for music. Overall - very impressed with the hotel! Only let down was the pool. On the plus side... If I visit again I know it now has a newly refurbished and decorated pool/area. Read moreGenuine Hotels.com guest review
"The hotel is nice and new, staffs are friendly."
We had 3 nights stayed at this hotel, the room was cleaned and spacious and shuttle van provided to the nearest BTS station and some nearby shopping malls. However, during our stayed at the hotel swimming pool was under renovation and my son cannot enjoyed fun time at the pool. And this had not mentioned at the website during our booking and we quite […] disappointed. But total overall, the hotel condition is good! Read moreGenuine Expedia guest review
"Excellent Bangkok Hotel"
We stayed in a 3 bedroom suite and found this to be an excellent size and had very good amenities. This was our first time at this hotel in Bangkok and we were pleasantly surprised especially when comparing it to the several other hotels we have previously stayed in in Bangkok, the breakfast was one of the better ones and the beds were not too hard. […] We fully intend to stay here again especially with the excellent rates for over 60s Read moreGenuine Hotels.com guest review
"Very comfortable Hotel, with good people"
Good Hotel indeed very comfortable, with nice and attentive people taking care of you. Good services, no doubt.Genuine Expedia guest review
A nice hotel with great breakfast to suit all nationalities. A little far from the centre of Bangkok but they do have a shuttle service to nearest train station, Emporium shopping mall and the nearest Tesco. Most of the front staff spoke enough English to get by on. There are several restaurants near by.Genuine Expedia guest review
"Great Room (3bdr suite) - fantastic service"
The room were fantastic, the service impeccable. The location is not bad, but do not expect to walk to downtown. You;re walking distance from a big shopping mall, and the street also has a few nice shops and restaurant, while downtown or attractions (grand palace) are a small taxi ride away. It;s perfect for a family get away. We will go back.Genuine Hotels.com guest review
"Perfect for a one night transition stay"
Hotel staff and room were excellent. Convenient store prices were reasonable. Too far from everything to stay for a long period. Pool area is very nice.Genuine Expedia guest review
Chatrium Residence had everything our family of 4 needed for our short stay in Bangkok, a 2 bed apartment with all mod cons - including a washing machine! The pool was great for kids, the hotel fairly central - 70ish baht for a taxi to centre and staff very friendly, I'd have stayed longer if I could. I'd definitely return if and when I go back. Also […] very reasonably priced. Thank you very much :) Read moreGenuine Expedia guest review
Good place to stay. Good staff, very polite and hospitile. Breakfast was good. Best part was, we got the hotel at decent price.Genuine Expedia guest review
"abit out of the way"
clean comfortable ate there once expensive but top notch food nice pool and gym lots cabs around short walk 10 minuntes to lrt best way to travel around bangkok always heavey trafficGenuine Hotels.com guest review
"Very smart hotel to ease you into Bangkok"
We had a 2 bedroom apartment and it was in excellent condition, very clean and comfortable. The buffet breakfast was amazing as was the pool and gym facilities. The location is a bit away from any tourist area and public transport so you have to always get a taxi which are plentiful - a long walk to the nearest train station (ignore the map on the back […] of the little card they give you!)....but the service was impeccable. We arrived late and the next morning when my husband went down to ask a question he was greeted with Happy Birthday greetings even though he had forgotten what the date was!! When we returned to our room at the end of the day there was a birthday cake and card awaiting him in our room!! Read moreGenuine Hotels.com guest review
"Big 3 bedroom apartment. Extremely comfortable"
Great rooms, and very comfy beds. Buffet breakfast awesome! Language barrier an issue at check in but staff very willing to help with anything you ask. We stayed in the 3 bedroom apartment which was huge with fantastic views of Bangkok. Each room had its own air conditioner and TV which was great. Extremely comfortable beds, which all of our children […] commented on. We got a taxi into MBK which cost us only 120 BHT, very cheap. The hotel has a well equipped gym which our 18 and 19 yr old boys used daily. The pool was huge, and very clean. Would recommend this hotel to any age group. Thank you to all the staff that made our holiday a memorable one, we will be back. Read moreGenuine Expedia guest review
Excellent Hotel, good facilities Classy five star layout and service.Genuine Expedia guest review
"Not too bad"
Nice enough rooms, great swimming pool and very good customer service, it's a bit away from the centre but free transport or taxi will take care of that, The hotel buffet for lunch was excellent along with lovely variety breakfast Will be back for lunch no doubt..!!Genuine Hotels.com guest review
"Great room size & cooking facilities.Staff helpful"
Very enjoyable and impressive hotel experience.Genuine Hotels.com guest review
stayed for 5 nights with my husband and 3yrold daughter. Location was excellent Room (deluxe studio) excellent Staff excellent (from the porter to housekeeping, concierge , restaurant staff etc) Service was impeccable , whatever we wanted they were pleased to help. Child-friendly with a focus on children made us all feel comfortable, relaxed and safe. Buffett […] Breakfast was a feast!! plenty of fuel to get you up and going and something there for everyone. Definitely coming back ! Read moreGenuine Expedia guest review
"Great hotel apartment"
Great hotel in very convenient location with local shops, restaurants and facilities like dentist, pharmacy, etc. About the hotel: We had a big room with very comfy bed and fully equipped kitchen. One negative probably was the view from the window, that wasn't anything nice, but that's me just being picky. Hotel staff was very accommodating and helpful. Very […] nice pool area. Decent buffet breakfast. Overall, very happy with my stay and I would come back there. Read moreGenuine Expedia guest review
"Great budget hotel"
Good quality hotel with attentive staff.Genuine Hotels.com guest review
"Great hotel away from hustle and bustle"
We spent 5 nights in this hotel. We thought it was great value. We are a family of 4 - children aged 16 and 13. We had a three bedroom room and this was great for privacy and space. We did not bother with including breakfast as we preferred to wander down to explore the smaller eateries on the street below. The hotel was a fair distance from downtown […] Bangkok however we enjoyed this as it was away from the hustle and bustle and taxis are always available. Great fun pool for the kids. Great gym. Read moreGenuine Expedia guest review
"Just what we needed"
After 28 hours of straight travel from Edmonton (Canada) , this hotel was just what we needed. Check in was smooth, the room was clean and quiet. Our three bedroom unit was exactly as shown in the pictures, large, well furnished and very comfortable. The pool and facilities deck saw good use by my four daughter (3,4,7,13) while Mom and I lounged in […] the pool side chairs. There are some excellent street vendors, and restaurants right across the street. All in all it was a very pleasant way to ease everyone into our first taste of Thailand. Read moreGenuine Expedia guest review
"Excellent value western style hotel"
I only stayed here one night and booked it by accident as I had stayed at the Chatrium Riverside before which is also very nice and thought this was there. This hotel is a great standard, on par with a western 4 star in my book. Very friendly staff, very efficient, polite and attentive. The bed was super comfy and the room had a small kitchenette and […] seating area too so it felt quite a reasonable size. The pool area is good, the pool loops around a little island and it's all quite shallow so would be ideal for kids. It is surrounded by high rises so I'm not sure you'd get much sunbathing in here though. I would definitely stay here again as it's excellent value when compared to similar offerings from more well known western brands. Read moreGenuine Expedia guest review
"Great city stay, rooms superb"
Stayed 2 nights with 6yr old and 8 yr old as a stopover. The hotel is magnificent, rooms outstanding. Great to have good choice of local restaurants just down the road (we ate at a Hong Kong place that was simply divine, reasonably priced too). The only negative is the proximity to tourism, the staff helped us to get a taxi then express boat to the […] grand palace but on returning at the end of the day we struggled to get a taxi home. Not sure if this was because of the political riots or not. It didn't spoil our time. Certainly worth booking breakfast with room rate, there was a terrific selection of breakfasts from around the world. I would highly recommend this spot for families and business travellers, it had every facility you could want and more. I especially appreciated in room washing machine during our quick stay. Read moreGenuine Expedia guest review
"Big hotel, bit impersonal"
Wouldn't stay here again, but wouldn't go back to Bangkok either. Hotel room could do with upgrade but they we're clean and comfortable and very roomy. We had a 2 bedroomed apartment. After Vietnam and Cambodia found staff harder to communicate with and not as friendly.Genuine Hotels.com guest review
"Very nice hotel and staff."
We recommend and will definitely come back..Genuine Expedia guest review
"good quiet location"
We had good 3 nights sleep. Breakfasts were excellent. For Thai dinners walk to the local restaurant around the conner on the main road where lots of locals eat.Genuine Hotels.com guest review
"Excellent for family"
Stayed late December as the last leg of our trip. Family of 4 including 2 teenage girls. The best accommodation of our Southeast Asia Trip. Arrived a bit earlier than the official checkin time. The reception staff was very friendly in explaining our room would be ready very soon. Really liked the security staff who receive all incoming and outcoming […] taxis and we felt secured with them. Strongly recommend for a family group. If you like to shop all the time this place is a bit far from the main shopping malls. Read moreGenuine Expedia guest review
This was my second visit to The Chatrium Residence and it was fantastic as was the first visit. The staff where amazing and the new restaurant is really nice... Cant wait to go back to Bangkok and visit again.Genuine Expedia guest review
"Good value for money"
For the price don't think i can complain. Location is good and we felt close to all the key places we wanted to visit. Has one of the best breakfast buffets I've ever had. Rooms are quite old and don't have a comfy feel. Service was not great, waiters completely ignoring us at the pool side restaurant and forgetting about our order.Genuine Hotels.com guest review
"great stay for family!"
Good : awesome 3 bedroom suites,very comfortable and spacious, super friendly staff (speak English), good breakfast with a lot of variety, good rate for 4 stars hotel, we had very enjoyable stay. Can be better : cold pool with unclear visibility, more lights in the room (master room was nice, but common rooms were a bit dark) , unsuficient hotel sandals […] and kimonos for the rest of the rooms. Read moreGenuine Hotels.com guest review
Comfortable room and excellent service. Wish they would increase the veg options in the breakfast menuGenuine Hotels.com guest review
"Great location very nice and modern hotel great"
Great hotel very modern and great gym and pool I will be staying there again for shoreGenuine Expedia guest review
Fabulous experience. Why stay in a hotel when a serviced apartment is available. Staff where very friendly and nothing was too much of a problem. Having travelled for 30+ years and 8 in Thailand' this rates very highly. Great range of restaurants within 300m of the residents (Thai, Indian, Chinese and Western). I (we) felt like that they were appreciative […] of us staying with them. On a 0 -10 scale I would give the Chatrium 9.5. They are really good and strongly recommended as worth checking out. Will definitely revisit. Read moreGenuine Expedia guest review
"Left with a smile"
We had a2 bedroom apartment and it was Exceptional value for money. Close to most places. Great pool and value for money week day buffet lunch.Genuine Expedia guest review
"a good stay in Bangkok"
We have been very happy of the room condition and the breakfast which was at the level of our expectation.Genuine Expedia guest review
"This another fine Chatrium property!"
We stayed here for 5 nights in October, we have previously stayed at the riverside resort on numerous occasions but thought we would try this area for a change. The suites (2 bed deluxe) are superb, beautifully furnished and very spacious. The pool and fitness centre (gym, sauna, classes etc) were very pleasant and also quiet. The hotel breakfast is […] of a very good standard, the pool lunches and room service were fine, usual hotel prices but they are amenable and a welcome relief if you are tired and don't feel like leaving the building! This property is excellent BUT the location is a little far out, and with the gridlock traffic it can take ages to get around. There isn't really anything (other than Central shopping III - 1/2 mile away) to walk out too other than what looked like a nice Oyster bar over the road (we don't eat Oysters!). The hotel offers a free shuttle bus to take you to the express bus system, from where you can join the BTS skytrain (bus then train!?) which is probably the best way to get around but we took the BTS and then got a taxi. The front of house staff were not particularly informative but were pleasant in a smiley way. This residence offers incredible value for money but allow for extra travel time. Read moreGenuine Expedia guest review
"Easy access to amenities and great staff!"
Very comfortable, great service in a good location.Genuine Expedia guest review
My free upgrade to a suite was beautiful and I loved it. The only issue was the noise from the air conditioner which is incredibly loud. I turned mine off and could hear the air con from next door! The pool is great but the mattresses are not put out until 9.30 am. This area is often deserted. The spa was not great but if you turn right out of the hotel […] there are lots of spas and food shops to discover and a great Italian pizza place. You need a taxi to get to any places of interest, but a good resting spot after travelling. Ignore the miserable receptionists some of them are great and the bell men are very helpful. I would recommend this hotel for chilling out if you can bare the noise from the air con. Read moreGenuine Hotels.com guest review
A little out the way but not far by taxi to BTS. Rooms a little out dated but very clean and comfortable enough. Staff were absolutely great. Check in and out was very quick. The buffet breakfast was delicious. Would stay here again for sure.Genuine Hotels.com guest review
Stayed with family , it was very nice. Kids play area n pool were awesome .Genuine Expedia guest review
great hotel out the way a bit !taxis cheap !but very difficult to get a taxi to understand where the hotel is for coming back so get something from the hotel with the address on in thai! as the map they give you with hotel on is in english and the taxis dont av a clue!will save you a lot of stress!the hotel is fine and would deffinately stay here a […] gain! Read moreGenuine Hotels.com guest review
"A wonderful place to stay at. Excellent facilities"
Very friendly staff who were willing to assist at all times. Excellent swimming pool.Genuine Expedia guest review
Great hotel, can't fault it but for the fact that taxi drivers just didn't seem to know where it was! Very frustrating although not as frustrating as the traffic in Bangkok generally! Can't fault hotel or staff though!Genuine Hotels.com guest review
We stayed twice in 2 weeks. Once when arriving in Thailand late night, and again at the end of our trip. The overall experience was positive, breakfast was good, the pool/pool area is nice, the gym is well equipped, and the rooms are comfortable. Almost like a real home.Genuine Expedia guest review
Nice and big hotel,very clean and tidy, rooms are spacious .include breakfast in ur booking .they have variety of different items.hotel staff very polite and friendlyGenuine Expedia guest review
I will be staying again when next up in Bangkok.Genuine Hotels.com guest review
"FANTASTIC ++ minus the laundry service :)"
The "happy hour" in the lobby lounge extends from 5pm-9pm 4hrs!! and offers two for one drinks throughout this time. The reception staff are fantastic and although there was a language barrier they would go out of their way to write instructions for the taxi men in thai and take phone calls at the front desk on our behalf so as to understand what we […] were wanting from certain experiences. The rooms were cleaned daily and the toiletries were refreshed. The pool and the gardens were kept immaculate at one point there were 7 gardeners in a 5m x 5m area. The green leaf spa was fantastic and the ladies there ensured you were relaxed pampered and well looked after. The only downside was that we had several items (shorts / t-shirts / undies) laundered at a cost of 1200+ THB and the results were disappointing to say the least. Very central location to some lovely restaurants such as the opus wine bar and the vertigo moon bar at the banyan tree - the restaurant on site was delicious and we ate there at least 3 times in the 4 days we were there... The staff were so friendly and courteous. Read moreGenuine Expedia guest review
My family of four had a lovely stay. It was only for three nights but I feel that was enough for this part of Bangkok. Not one of the nicest areas. The room was very spacious and well appointed. We had a two bedroom apartment. The decor and soft furnishings were a bit worn and tired looking. So it had the look of not being cleaned properly. Which I'm […] sure it was, for the rest of the guest areas were lovely. The restaurant is very nice. Their Thai dishes are exceptional. Knock your socks off curries and pad Thai. The European food was well thought out and nicely executed so the kids a had some good food too. Overall a very pleasant stay. The only reason I wouldn't come back is so we can explore a different part of Bangkok. Read moreGenuine Hotels.com guest review
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