"close to siu"
The room was clean and the beds were comfortable but... The hallways and staircase area was filthy. There was only one ice machine and it was empty. It was a place to lay our heads for a few hours after a 10 hour drive. To the Siu football field. Oh and the initial check the man was unfriendly and acted as if my questions or presence was a both to him. […] It was 2:30 am and didn't appreciate it. Read moreGenuine Hotels.com guest review
This hotel exceeded my expectations. The staff was friendly and responsive; a couple of minor maintenance issues were dealt with quickly and efficiently. People at desk were extremely helpful about local directions etc. I would recommend it to anyone looking for a reasonable place to stay in Carbondale.Genuine Hotels.com guest review
The staff was friendly and helpful with the exception of the younger lady at the front desk. The housekeepers do a good job of keeping the rooms clean and fully stocked. The hotel needs new carpeting and professional paint.Genuine Hotels.com guest review
"Not acceptable for the ambulatory challenged."
There is no elevator to the second floor, so it was difficult for my wife to get to and from our room. The manager said she had not received our request for a ground floor room and had none available for us. We will not be staying there again, and we may cross Super 8 off of our acceptable lodging list.Genuine Hotels.com guest review
My son is a student at SIU. We always try to stay here when we come to town but aren't always that lucky. It is in a convenient location & easy access to where we need to go. Always clean & the breakfast is great with the waffles & the price is reasonable.Genuine Hotels.com guest review
Would choose a different hotel next time.Genuine Hotels.com guest review
"Close to Kincaid Lake"
Nice inexpensive place to stay, close to Kincaid Lake. After a day on the water boating we decided not to drive home grab a hotel & go back out the next day.Genuine Expedia guest review
The smallest room I've ever stayed in! Also, there was very little choice in breakfast food and nowhere to eat it.Genuine Hotels.com guest review
"Very dis- satisfied"
When arriving to the hotel started up the stairs there was spots on the carpet and the stair rails was very very dirty !!! ( look like they hadin been clean in YEARS)!!!!!! As we started down the hallway to the room there was stains on the carpet !!!!(look like they needed a good cleaning) When arriving to the room there was a real bad Oder In the room!!! The […] night stand hadn t been clean look like grease was on it!! After moving the night stand there was cracker under it!!! Second. Room the tub would not drain !!!! The pillows in every room we reserved was very very very Flat!!!!!!' We reserved 3 rooms!!!! The beds was very very lumpy !!!!! Over all I would not stay there again!!!! Read moreGenuine Hotels.com guest review
"Don't waste your time or money at this place"
Upon check in, the front desk clerk made us wait 10 minutes while he was engaged in a telephone conversation. Altough the outside of the hotel is in great condition, the rooms wreaked of the smell of smoke and the carpet was permanently stained in multiple locations. I found the smell of smoke ironic since each room had a placard on the front stating […] "no smoking". The hallways and stairwells were filfthy and appeared like they had not been vacuumed in weeks. I would not recommend this hotel to my worst enemy! Read moreGenuine Hotels.com guest review
The rooms was outdated.. It smelled like mold. in basement.. The bathroom curtain was dirty.. The bed was very low uncomfortable.. the tv was outdated.. the service was terrible.. never will come back.. or ref to anyone I likeGenuine Hotels.com guest review
The hotel was close to many venues. It was clean, comfortable, & the staff was very helpful & friendly. The free breakfast was an added plus. I would highly recommendly this location!Genuine Hotels.com guest review
"By the School"
I was very pleased with my stay it was close to the university which allowed me to basically take a hop, skip and a jump to get there.Genuine Hotels.com guest review
"good quick stay"
good rate, ok breakfast. No elevator but that was ok. only 3 floorsGenuine Expedia guest review
The room was clean, comfortable and it was a very good option for the price. The location was great since we were without transportation. Having the mall, movies and restaurants in walking distrance made it a perfect choice. There was an unpleasant smell in the hallway but fortunately not in our room. I needed to print a document but there was no business […] center or computer for guests to use. I accept that for the lower price I can't have it all. Read moreGenuine Hotels.com guest review
"LOUSY customer service."
The service was worst I have ever experienced. Absolutely no inclination to assist or ensure customer satisfaction. I even asked to speak with the manager and was told they would be back Monday; was not allowed to give a direct phone number. I will NEVER darken that door again.Genuine Expedia guest review
I don't usually pick Super 8s to stay in on trips, but the price was right and the location was good. I was pleasantly surprised. The room was very clean and maintained and the bed was very comfortable. Breakfast was decent and overall my stay was very nice. I loved that the whole hotel was non-smoking!Genuine Hotels.com guest review
"Worth the Cost of the Room"
Hotel staff were very friendly and the room was very clean and comfortable. The hallway area needed a little TLC but everything else was clean (including the breakfast eating area).Genuine Expedia guest review
"across street from mall"
good price and good locationGenuine Hotels.com guest review
"Serves it purpose!"
This is a super 8 and if your expectations are that of a Super 8, you will be very pleased! Rooms are clean, staff is courteous and they have breakfast! It's close to campus so this is our first choice when visiting our daughter.Genuine Hotels.com guest review
"Good Value for the Money"
For the price and for one night, it was a good value. It is not a high end hotel, but it was clean and the staff were attentive.Genuine Expedia guest review
We wanted to visit our daughter, that attends SIU Law School, for Easter. This is one of the few pet friendly hotels we can find. So, it works out great for our situation.Genuine Hotels.com guest review
"will not stay here again"
painted over mold in the shower ceiling, very noisy - close to main road and you can here everything in the hall very well, not to mention the doors slamming. Pillow hard as a rock. Cleaning was routine and minimal (dust everywhere) had my sinuses very unhappy.Genuine Expedia guest review
the rooms SMELL SO BAD of the deoderizer so it smells like it is covering up smoke or other bad smells. My clothes smelled like it when I unpacked them! Also the chair for the desk was about to break! It was the only chair in the room and it was rickety.....the breakfast was LAME. There were stale bread and stale cinnamon rolls, waffle machine and oatmeal....no […] fruit, no juice, no bagels, no jam, no peanut butter, yuck. small coffee cups....really rather just have good coffee than an excuse called continental. Read moreGenuine Hotels.com guest review
We were there on college visit. Someone tried to enter our room at 5:00am they were told by staff our room number. I went to complain they could do nothing. She told me her co worker told the men our room number. We had arrived there at 12:30 after driving seven hours and they could do nothing for us. What a joke. The desk had some type of sticky material […] on it. It was terrible.... Read moreGenuine Hotels.com guest review
The stay was good but the people in the room across the hall were in and out all night and didn't sleep wellGenuine Hotels.com guest review
The hotel was average. It was clean. Staff was nice and breakfast was good.Genuine Hotels.com guest review
"Clean and affordable"
We stayed in what I would call a mini-suite. One queen bed, recliner, desk,fridge, microwave, ironingboard and iron. It was very clean and quiet. For the price we paid, we couldn't have asked for more.Genuine Hotels.com guest review
"A couple of problems"
The hotel was very clean and well kept, service was fine, breakfast typical, beds fine, heater typical, but a couple of issues compromised the comfort. 1) the hot water flow in the shower was minimal. There was enough to shower but just barely. 2) the door to the hallway fit so poorly that we could almost see around the door into the hall. We were in […] the accessible room at the very front of the hotel, so the noise from everyone coming and going was unimpeded. We heard everything. I'd stay here again, but would definitely try a different room. Read moreGenuine Hotels.com guest review
"convienient, safe and almost comfortable"
close to SUI carbondale, mall across street, good choice of restaurants, clean room, good price. thin walls and "we use to allow smoking here" smell, but all in all good value. remember to bring your pillow and maybe a softer blanket. its kind of scratchy. you won't be disappointed.Genuine Hotels.com guest review
"Great hotel for weekend stay"
Great hotel for a weekend stay when visiting students at SUIC. Had a small problem with smoking inside the building in the hallway, but was taken care of by staff. My only complaint is the place to hang your clothes was way too close to the bed and was hard to navigateGenuine Expedia guest review
"An exceptional hotel for the price"
I stayed here one night because I had an exam in Carbondale. The location of the hotel is perfect. It is across the street from the mall and down the street there is a Walmart, and Aldis. Right next door there is a Subway. Basically everything you could ask for. The hotel staff was exceptionally nice. The guy at night let me take some yogurt and milk […] even though it was after the time for the breakfast. The bed was not as comfortable as I liked. The sheets and blanket was thin and the pillows were a bit stiff. I would have appreciated feather pillows. For the price of hotel it wasn't bad. Read moreGenuine Hotels.com guest review
"Great hotel for my campus visit"
The room was super clean and there was a mini fridge, microwave, recliner and a reading lamp by the recliner. It was great.Genuine Expedia guest review
"It's Carbondale people!!!!!!"
I remember when I mad my first visit to Carbondale for my cousin's graduation from Southern Illinois University. My family stayed at the Super 8. It was fine for Carbondale. A decent television, nice beds, & a decent size room. In the 21 years since that first visit, this hotel still looks the same. Same televisions, same food in the lobby, & same people […] working the front desk. If u just need a place to stay, this is it. No frills at all. The beds are now very uncomfortable & the bed spreads could be updated. Then I remembered this is Carbondale. Not some big city hotel. I was in small town America. This is what u getting a one horse town. Read moreGenuine Hotels.com guest review
Awesome shopping area nearby and good places to eat.Genuine Hotels.com guest review
"WE VISITED FAMILY FRIEND"
WE VISITED A FAMILY FRIEND...ROOMES ARE COMFY & CLEAN...THEY HAVE ALL THE COMFORTS YOU NEED & THE PRICES EVERY FAMILY CAN USE FOR A PLEASENT WEEKEND STAY IN CARBONDALE, IL.....NICE & PLEASENT WORKING SERVICE PEOPLE ALSO........Genuine Hotels.com guest review
"ENJOYED OUR STAY"
VERY NICE HOTEL...WE STAYED IN CARBONDALE MANY TIMES....THIS WAS OUR FIRST VISIT TO THIS HOTEL....WE WILL BE BACK...VERY CLEAN..NICE BEDS...PILLOWS..BATHROOMS...IT NEEDS TO UPDATE THE TV'S...BUT OTHERWISE WE WILL BE BACK...Genuine Hotels.com guest review
"Good deal on a nice room"
A little worn and the room was a little drafty, but overall a very nice deal for the reasonable price point.Genuine Expedia guest review
No problems, clean room and hotel. Decent hotel.Genuine Hotels.com guest review
"Very nice stay"
Great place to stay while visiting friends for a few days.Genuine Hotels.com guest review
"A nice place to sleep."
This is a nice hotel to stay in if you don't want to spend much, but you want a clean room, a nice shower, and a comfortable bed. They have some breakfast food in the morning and the staff was nice.Genuine Expedia guest review
Hotel staff were very friendly and helpful:) Room was clean and comfortable. Only small complaint is the lighting in the bathroom - only one light above sink, so not much lighting in the shower.Genuine Expedia guest review
We stayed here for 2 nights. Although we aren't all that picky I don't think I would stay here again. The staff was civil but not overly friendly. We were on a non-smoking floor but you could still smell smoke in the hallways. We didn't bother with the continental breakfast. It was lacking; only sweet foods. I did like that they had a fridge and microwave […] that worked, although the hairdryer did not. I prefer a cleaner hotel. I understand that it was in a small town but they could have put more effort into the cleanliness. Read moreGenuine Hotels.com guest review
"Good for the money"
For the price, it was a good place to stay--it was clean and had a lot of amenities for the money. The room smelled a bit like paint, so it had probably recently been redone. The waffle maker didn't work right and undercooked the waffles every time (making them taste doughy), and the eating area was pretty small. The woman at the front office was competent […] but not especially friendly. Despite the fact that a busload of people came in as we did, the place was very quiet and I was able to get to sleep. Overall, a nice place to stay and I would definitely stay there again should I be in the Carbondale area. Read moreGenuine Expedia guest review
"OK for 1 night"
Just stayed one night so can not say muchGenuine Hotels.com guest review
Staff was friendly and it was a great commercial area surrounding it.Genuine Hotels.com guest review
"Completely average - nothin' awful, nothin' great"
This hotel is fine. Just fine. Nothing special, but located near the mall, food, the main road through town, etc. and a decent value for the price. The hotel does NOT have an elevator so if you have a problem with stairs, this isn't the place for you. The housekeeping staff were extremely friendly and did a nice job. The breakfast selection is average […] - make-your-own waffles, shrink-wrapped pastries (vending machine quality), 2% milk, cereal, low-fat yogurt, some random fruit, juice, and coffee. Nothing special, but not bad. For the money, I thought my stay here was fine - the room is fairly spacious and, despite the old school recliner, pretty typical ugly hotel decor. I wasn't quite sure what to make of the 'free gospel tracts' (brochures) displayed at the check-in desk but oh well... Read moreGenuine Expedia guest review
I reserved a room with a queen bed and it was a handicap room so the desk clerk says she is going to upgrade. The upgrade is two queen beds. Not at all pleased. Very small room with two queen beds. Tub needed some scrubbing for sure. Area of the motel was fine.Genuine Hotels.com guest review
Good place to stay when visiting students at SIU. Always clean. Convenient to all areas.Genuine Hotels.com guest review
"Amazing hotel stay"
Hotel staff was friendly and room was clean. I would stay there again if in the area.Genuine Expedia guest review
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