Water pipe broke across the hall flooding our room and hallway. There didn't seem to be any urgency to getting us a new room or cleaning up the mess.Genuine Hotels.com guest review
"Clean and Comfortable"
Staff was very friendly (even when we arrived at 4am!) and accommodating. Free breakfast was surprisingly hot and fresh. Parking was easy. Highly recommend.Genuine Hotels.com guest review
"Great hotel close to the arena"
Brought a large group to a convention gathering. The staff was efficient and excellent at check-in. The rooms were super clean and very comfortable.Genuine Expedia guest review
"Great staff....too bad the hotel wasn't great!"
When we first walked in, the hotel personnel had their toddler son running around and he was throwing things. The first room we were in had mold they washed off the refrigerator and you could still see it and there was a smell. They let us look at the second room before deciding on it. The second room was better except for the fact the office chair […] was ripped up and the bathroom door almost hit the toilet in order to close the door. The pool was not heated and the hot tub was way too hot to sit in. If I hadn't already paid for two nights through Expedia, I would have found another hotel for the second night. I wish the hotel was as nice as the staff! They were very accommodating, helpful and nice. Read moreGenuine Expedia guest review
Hotel was conviently located to expressway and local locations we were going to. Pool was to cold for my comfort, but the kids loved it. Little construction on main road, but did not bother me a bit. Only down side was no 2% milk one morning, but I did not ask for more either and on night when we came back housekeeping forgot to give us new washcloths […] or hand towels. The guy at the front desk was apologetic and brought us up some. Having no elevator was not a problem for us since we were right next to stairs. I will stay there again. Read moreGenuine Hotels.com guest review
We really enjoyed our stay here. The beds were very comfortable and the hotel was very clean. Everyone was very friendly & professional.Genuine Expedia guest review
"Nice hotel, convenient location in Battle Creek"
Room was clean and very large. Hot tub was great and bed was comfortable! Highly recommend, especially for the price!Genuine Expedia guest review
"A good night's sleep"
We were in transit and spent the night at this hotel before getting back on the road. It was comfortable, the staff was very friendly, and the breakfast had several choices. The pool area is lovely. The hotel didn't seem to be walking distance of any attractions and we did not find any restaurants nearby.Genuine Hotels.com guest review
Response by Baymont Inn & Suites Battle Creek Downtown Thanks a lot for your recent stay at baymont Inn & suites. We are glad that you have a comfortable stay at our hotel. We always recomand to contact front desk person for near by attraction. We do train our staff with all the information about the location as well as area attraction to make your stay most enjoyable. We do have great restaurants and bars at walking distance from our Hotel. Here are few of them which are consider as best in Michigan . 1. Clara's on the river 2. Arcadia brewery 3. Malia Mediterranean bistro 4. Test Of India 5 .Crickett 6 Griffin Grill . Thanks a again for you review Tark Desai
"Worked out well for my family."
I was definitely nervous about making sure and finding a hotel that was clean since I have 3 under the age of 3. The floors were clean and the rooms were a lot nicer than the pictures. The rooms must have been updated since these pictures were put on here. The free hot breakfast was very good as well. The only thing I didn't like is that the rooms were […] on the smaller side. There weren't any places close to eat but we didn't mind driving the couple of miles to eat. Plus the hotel isn't in the middle of the other hotels or all of the restaurants so it was very quiet. The only thing we ever heard was the high school band practicing one of the afternoons. Read moreGenuine Expedia guest review
Response by Baymont Inn & Suites Battle Creek Downtown Thanks a lot for your review. I am glad that you enjoy you stay at baymont Inn & suites downtown. Here is some information which might help for your next visit at our Hotel. We have 4 top ranking restaurants withing 5 minutes walk form our location. 1. Clara's on the River 2. Arcadia 3. Malia 4. Test Of India. These restaurants are ranked best in Michigan, We have nice river walk in downtown which is really enjoyable walk. We have Historic advantage Village,Full Blast water Park, Kellogg Arena,M 66 Bowling Alley, Bailey park & gull lake view golf courses in nearest vicinity. You can find all information in our hotel directory or front desk in your next visit . I hope my response will help to plan your next visit at baymont Inn & suites Downtown. Thanks again for your time. Tarark Desai
Acceptable.Genuine Hotels.com guest review
Hotel was nice and staff was friendly. Breakfast was decentGenuine Hotels.com guest review
"close to downtown, water park, and beach"
The staff was very nice and helpful. The breakfast was delicious in the morning. Full blast water park was fun. My 2 year old had fun and fell asleep in the 4 min car ride back to the hotel.Genuine Hotels.com guest review
great room great staff good location there is nothing else i can say defintly will stay there againGenuine Expedia guest review
The stay at the hotel was good. The bathroom was dated and not in the best condition, but overall the hotel was nice.Genuine Hotels.com guest review
Clean room. Room on second floor. Not sure why this hotel did not have an elevator. Wasn't easy dragging 2 bags up to the second floor.Genuine Hotels.com guest review
The room was clean, almost spotless but when I went to take a shower, the shower head was disgusting and really needed to be changed.Genuine Hotels.com guest review
This was our first road trip with our two kids over the July 4 2013 weekend. The hotel is a simple two story building in decent condition. There was a small clean indoor pool plus a hot tub. A free simple breakfast was provided every morning - juice, coffee, yogurt, waffles, pastries, sausage, biscuits & gravy. The hotel is in downtown Battle Creek […] surrounded by government and business offices meaning on weekdays after 5pm and on weekends, it's very quiet. The downtown "main" street is Michigan Ave, which is 2 blocks from the hotel, has recently been updated making it a nice walk. There is also a nice path along Battle Creek River, great for joggers. Arcadia Brewery has excellent beers and is an easy 5 min walk/stumble from the hotel. The staff were very helpful. We needed a step stool so our son could use the sink. The brought us a milk crate. Fashionable? no. Functional? - yes, we didn't have to pick up my son every time he needed to wash his hands. Bottom line, we enjoyed our stay. Good for families. However, if want something fancy - look elsewhere. If want a decent hotel at a fair price - this is it. Read moreGenuine Hotels.com guest review
"Great staff, good location, good price"
Our only complaint, was a pervasive smell of mold or mildew, that we met as we opened the room door. The only place we could speculate it was coming from was the bathroom. The wallpaper was lifting, at the edge of each piece, and was black/grayish.Genuine Hotels.com guest review
"one nights stay"
Everything was fine with the hotel other than there being no elevator and we were on the second floor. It was fine for me and young my boys, but for some that may be a problem and it would be nice if that was posted some place you can't miss it when booking online. The bathroom also had a musty smell and a hole in the back of the door. We didn't notice […] the smell until after having the door closed while we were at the pool. Upon returning, it was mild, but you could definitely smell it when you got close to that area. Also there were some teenage boys throwing a ball with their dad in the pool. After being hit the 4th time, me and my boys left. Previous to that, 3 young ladies also left because of how rough they were being. I realize this isn't necessarily the hotels fault, but the pool is located right outside the lobby. I did report them which is completely out of character for me, but after being hit 4 times and not even an apology, I was a bit upset. They did say they would check it out when they could. Read moreGenuine Hotels.com guest review
"good place to crash"
nice hotel, pretty clean, helpful staff, close to downtown, o yeah that's part of the problem, in a pretty questionable neighborhood, worried about my bike allnight , hoping it would be there in the morning, but never had any problems. very quiet rooms, no slammin doors, or people being loud, nice pool, good breakfastGenuine Expedia guest review
Need up datesGenuine Hotels.com guest review
Staff was very helpful. Hotel was clean.Genuine Hotels.com guest review
Rooms were small. Pool was great! Breakfast the first morning was very crowded not enough sitting room.Genuine Expedia guest review
"Good if you're frequenting the federal building:"
Hotel is within walking distance of the federal building, and I was in town attending a class there for the week so that was convenient. Room was simple and bed was alright... nothing fancy to be found here, but it served my purposes. Staff were very friendly and had excellent restaurant recommendations for nearby establishments. My classmates griped […] about there not being any restaurants nearby (there were several a block or two over, just nothing across the immediate street) but they probably would have been more adventurous and willing to explore if it hadn't rained every day we were there. I'd stay here again for business-related conveniences, but if I were travelling in a recreational capacity I'd probably choose somewhere else. Read moreGenuine Expedia guest review
Everything was perfect. Close to my activites. Good restaurants nearby.Genuine Hotels.com guest review
Room was clean, and bed was VERY comfortable. Decor was very dated, and carpet had lived well past it's lifetime...Mirrors surrounding hot tub were detracting and jets wouldn't turn on..fine for one night, but no charm, or romantic ambiance, if that's what's important to you..good deal for the cost but in no way upscale or stylish. No restaurants near-is […] next to Battle Creek Central High School. Read moreGenuine Hotels.com guest review
Loved staying here, close to many places, wonderful staff & very clean!!!!Genuine Hotels.com guest review
"Great service and room but spa not good"
My husband and I liked the room. He really liked how soft the bed was. Very convenient for the appliances. The spa could have been better. All jets didn't work and it wasn't as relaxing as I thought it would have been. Overall it was a good visit.Genuine Hotels.com guest review
"Convenient & Quiet"
We were in town just overnight. The hotel was in fne shape; being a weekend, the surrounding school and college were off so it was very quiet; the location was perfect for navigating to Kellogg Arena.Genuine Hotels.com guest review
"Great hotel for family"
We had a wonderful time. A few things needed repairing in the rooms but we still had a great time.Genuine Expedia guest review
I stayed overnight in this hotel (Inn) last weekend. When I checked in, the front office lady on duty was very nice giving me a very good first impression. Also, my room was in excellent condition. However, the front office lady that worked overnight was very rude and extremely reluctant to pick up the phone each time I called. Although they claim to […] have free WiFi, but I could never get connected. Although guests are to dial "0" for almost every need, no one ever picked up my call (except once and she was super rude), so I decided not to call for anything (after all I only have just one night!). Also, no "complimentary" breakfast was offered as promised. AND my room was very cold! Read moreGenuine Hotels.com guest review
Clean and comfortable rooms and beds, bathrooms are big enough, great value !Genuine Expedia guest review
"Really good. Very pleased."
Really good! I was very pleased with everything. The pool was smaller than I expected, but was a nice size for kids.Genuine Hotels.com guest review
At first I thought the room was ok for what I paid. However later I had noticed there was no shower curtian in the bathroom. The side lamp was constantly flickering and we were placed right outside an entrance and the light rigt outside that door was right by my window making it look like it was daylight in the room even when the shades were drawn.Genuine Hotels.com guest review
"Excellent for the price."
Great hotel for the price. Clean, comfortable room and good breakfast.Genuine Expedia guest review
"Excellent hotel for the price"
I was looking for somewhere to crash on the way back home. Hotel was inexpensive. Room was nice, clean. Bed was very comfortable. All I could have asked for.Genuine Hotels.com guest review
Third stay at this motel over 3 year period, I would say they improve every year. Will more than likely stay here next year. Overall good experienceGenuine Hotels.com guest review
"Heres an honest review"
It was amazing. The room was good, the breakfast was good. It was good.Genuine Expedia guest review
I left my phone cable they wouldn't mail it to me CODGenuine Hotels.com guest review
great stay perfect for our group we will be back in may the staff was greatGenuine Hotels.com guest review
HOTEL STAFF WAS VERY SUFFICIENT ON LOCATION OF SURRENDING RESTURANTS AND ATTRACTIONSGenuine Hotels.com guest review
"Downtown Battle Creek location"
The hotel staff were wonderful - we arrived early and were allowed to check-in several hours before check-in time. Room was very clean and the hotel is in good condition. Although we did not use the pool, the pool and pool area were clean and neat. There was an outdoor patio with a barbeque grill, but there were no tables or chairs outside. I'm sure […] the staff would have come up with something for us to use if we had asked. The lower rating on the location is due to the fact that there is nothing to do in downtown Battle Creek on the weekend. Read moreGenuine Hotels.com guest review
"Romantic not so much!!"
The husband and I thought we would go to Fire Keepers in Battle Creek so we thought a nice suite would be great.. We got there and the front clerk was upset about someone losing keys and then said mean stuff about housekeeping all while checking in.. I thought oh if I said anything like that at my HOTEL I would be fired.. So I let it slide..Then we […] went to the room and it was nice and smelled a little off. The husband noticed that there was a bag over the smoke detector.. I thought OH MY!! Then we heard the kids running up and down the hall.. So we thought we better get down to the pool before they all come down.. WOW they had kids all over with no ADULT in sight. The owner came out and wanted to know if we found the tile that fell off into the pool... The husband and I thought WOW again... It was a nightmare until about 11pm when all the kids finally got quiet.. In the morning I was amazed at breakfast.. I was WOWED!! That was a very nice breakfast even with all the kids going through. They kept up with making sure there was plenty of food. I would say that rooms are wonderful.. Just a hint that you might want to ask where all the kids are at and stay at other end of hotel.. OH and BED WAS AMAZING!!! So soft and comfortable not a brick... Read moreGenuine Hotels.com guest review
Hotel was nice, room was nice, we had the king with a sofa, nice to have somewhere to sit other than on end of bed. breakfast could have been better, biscuits were either hard or soggy, power kept going off in breakfast room and couldnt get juice or cook a waffle. one big complaint we had was the towels! they only have enough towels for each room to […] have 2, and when they take them, you have to wait until they wash, dry fold, and then take back to all the rooms, major problem for our stay. also, they only have 1 washer and dryer for the entire hotel, Buy more towlels!!! the person who cleans the room is not the one who takes care of the towel situation either, so you have to talk to 2 different people for service in your room. Read moreGenuine Hotels.com guest review
"Won't come back..."
Had to switch to a different room because of smokey smell and AC didn't work. Then in new room the sink was totally clogged and still was clogged next day after reporting it. Won't come back!Genuine Expedia guest review
"central location to family"
Very pleasant and courteous Did not appreciate that they allowed food in the pool area with children Staff extremely pleasant and helpful.Genuine Hotels.com guest review
"typical chain motel"
typical chain motel. I stay at a lot of motels, this one was about the same as the rest. Checkout was at noon wich was great, and free breakfast was served later than most. Room was clean as expected.Genuine Hotels.com guest review
How can I put this in 1000 words or less..here goes.. Arrived at Baymont Inn on 94-told we were at wrong Baymont Inn-our reservation was at the one downtown. We were not aware there were 2. The one on 94 did have rooms, but apparenty when I called hotels.com( where we booked it thru) the downtown hotel was not willing to transfer our reservation. So, […] we got directions from the very gracious lady at the desk from Baymont Inn on 94 and drove to the hotel downtown. We were so surprised to see this hotel from the outside was a Baymont Inn. It looked like a motel right off Route 66 back in the day. We check in-(the guest clerk was wonderful by the way). We go start to ourroom and saw the stairs and asked where the elevator was-they didn't have one so we had to walk up 2 flights of stairs just to get to the 2nd floor. My husband and I both have bad knees-nothing available on 1st floor. We get to our room, sit down on the bed, and the whole mattress flips up on the other side. Then, by the phone there was a wadded up muffin holder. It was gross. So, we went to check out the 'airplane' bathroom, and the tub was dirty. So, I called downstairs and let the clerk know. She apologized and brought us up a new key card immediately for a new room. It was OK. Thank goodness we we were only there for 1 night. We expected much more from a Wyndham affiliated hotel. In my opinion, you should dump this location, it ruins the Baymont Inn name Read moreGenuine Hotels.com guest review
"Would stop again."
Comfortable, great pool and hot tub, delicious breakfast.Genuine Expedia guest review
Great hotel!! Good place to stay and good price.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )