All hotels in Berlin, Germany
1 room, 2 adults
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Lietzenburger Str. 82-84BerlinBE10719Germany, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.5 / 5Good

Score breakdown (from 686 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Breakfast is average
  • Room
    Room is not nice
  • Cleanliness
    Dirty
4.0 / 5Excellent
"Good budget hotel for families."
Great location and excelent value for money. Spacious room ideal for families.Towels and sheets spotless but carpet whilst clean could could have done with a deep clean to remove multiple stains and bathroom whilst very clean needed a bit of tlc tap loose, shower screen leaked badly.
Genuine Expedia guest review
Response by Mark Apart Hotel
Thank you very much for taking the time, commenting on your stay and are very happy that we were able to meet your expectations and that our team was able to provide the great service we aim for. Your comments in regards to the carpets, we have taken into considerations.
Other trip Nov 1, 2014
Mark
GB
1.0 / 5Poor
"No room"
This is a slightly pointless review, but when we turned up at the hotel, they had duoble booked and we no longer had a room! They had booked us in to a nicer hotel and paid for the taxi, but this hotel was further out of the city.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Please accept our apologies for any inconvenience this has caused to you. The mistake was the result of a reservation system problem, so that we had an overbooking situation. We hope that you had a nice stay in Berlin.
4 night romance trip Sep 15, 2014
AdamH
GB
4.0 / 5Excellent
"Very central for shopping on Ku'damm"
Very pleasant stay, 15 min walk to main train train station and.Zoo or take the U- Bahn
Genuine Expedia guest review
Response by Mark Apart Hotel
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
Other trip Jul 5, 2014
A Traveler
GB
2.0 / 5Fair
"Would suit young travellers but not a family."
First I booked a smoking room with balcony, instead I got a non smoking room, when I asked at the reception they were rude and said fully booked, but I had booked nearly 7 months ago, surely this should have been seen especially when they have 5 floors of rooms with balconies. I spoke to people and found out they were checking out the next day so I went back and said I want a room change. I'm a single mum with two kids travelling with two young children, it's not on that I would have to take them out the front every hour that's why I requested a balcony smoking room. In the end the rude receptionist said ok tomorrow. The first room had a kettle but the room I was changed into had no kettle, I had brought pot noodles and asked the same reception lady for either a kettle or hot water, she said we don't do kettles and we don't give out hot water?!? Really when's there was a kitchen right next door... She told me to go ask in a bar next door which had nothing to do with the hotel. I'm sorry but how hard is it to provide a kettle or hot water enough for 3 pot noodles? The second room was clean but the bathroom smelt like someone had urinated over everything and the smell stayed even after I brought room fresher. It was not all bad the breakfast was ok, nothing special but filled us up and the cleaners and waiters and waitresses wee polite and kind. I would not recommend this to a family at all. 2 star stay!
Genuine Expedia guest review
Response by Mark Apart Hotel
Thank you very much for taking the time, commenting on your stay and are very sorry that we were unable to meet your expectations. Our team is know to be very professional, kind and always willing to help. We are sorry to hear that you have not met this attitude throughout your stay. Your comments have been taken into considerations.
Other trip Jul 1, 2014
A Traveler
GB
5.0 / 5Outstanding
"Fantastic value hotel"
We were thrilled with our booking for this hotel. It was very reasonably priced for the centre of Berlin but was very clean and spacious. Ask for a quiet room, not facing onto the main road as road noise can be a problem. Our room faced the car park at the back so peace and quiet!! Breakfast was good value for an all you can eat hot and cold buffet so we ate there every morning. I've never paid so little for a city centre hotel which was such good quality and wouldn't hesitate to book again if I return to Berlin. Highly recommended :-)
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments on this page, we are glad you spend an enjoyable time in Berlin and that our team was able to provide great service.
4 night trip with friends May 22, 2014
cbkid1
GB
3.0 / 5Good
"Hot and Noisy"
It was 30C during our stay in Berlin and standard rooms don't have air conditioning. The only way to sleep was with the window open - the hotel is situated on a noisy dual carriageway, which seemed to be the race track for boy racers on a Saturday night and preferred route for heavy lorries. Was awoken by traffic noise man times, even with ear plugs. Breakfast is good for 9 Euros - cereal, yoghurt, rolls, pastries, cheese and meats, scrambled or boiled eggs and sausage or meatballs, fruit salad. Staff were very friendly and helpful. Easy walk to U-bahn station and bus stop for bus 109 to Tegel Airport. Wi-fi is 3 Euros per hour.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you for taking the time to share comments about your experience in Berlin. We have taken all points into consideration and are glad you overall had a good time.
4 night trip with friends May 22, 2014
WorldTraveller
GB
3.0 / 5Good
"Central location, bit too hot and noisy"
Good for a city stay if you want a bed and a shower. No air con, room was like a sauna, first night slept with the window open and was woken several times by the traffic and sirens at all hours. Really handy location within walking distance of the zoo and city bus tours and railway/underground
Genuine Expedia guest review
Response by Mark Apart Hotel
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
Other trip May 26, 2014
Thomas
GB
3.0 / 5Good
Good hotel, big room, nice breakfast. Dirty carpet but it did not bother us. Bit far to center of Berlin but transportstion is great. Overall was not bad hotel. The only problem that it was no wi-fi at all.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you for your comments, we have taken the critics received into consideration and have already started to clean carpeting in the hotel. We are happy that you have enjoyed the breakfast and are looking forward to your next visit!
2 night trip May 5, 2014
Tat
CA
5.0 / 5Outstanding
"Great base for city break"
This was our second stay at this Hotel, just for three days on this occasion (7 previously). This Hotel is perfect if purely looking for a base, Berlin is an amazing city and you will not want to spend long in your hotel. Having said that, this hotel is clean, friendly and our comfort room was spacious. Had a handheld shower over the bath which was brilliant for soaking our sore feet at the end of the day! Would recommend highly and we intend to return next year. Great places to eat nearby and public transport just at the top of the adjourning road (5 minute walk)
Genuine Expedia guest review
Response by Mark Apart Hotel
Thank you very much for your comments on this page, we are glad you spend an enjoyable time in Berlin and that our team was able to provide great service. We are looking forward welcoming you back soon.
Other trip May 2, 2014
Nicki
GB
5.0 / 5Outstanding
"Excellent location"
Bright, clean & comfortable. Staff friendly yet not over-bearing. Excellent location for tourists. Ideal for families. Wi-fi available at a cost, per device. Wide breakfast selection. Overall excellent, would stay again.
Genuine Expedia guest review
Other trip Apr 12, 2014
jan
GB
5.0 / 5Outstanding
"Excellent location"
Bright, clean & comfortable. Staff friendly yet not over-bearing. Excellent location for tourists. Ideal for families. Wi-fi available at a cost, per device. Wide breakfast selection. Overall excellent, would stay again.
Genuine Expedia guest review
Other trip Apr 12, 2014
jan
GB
5.0 / 5Outstanding
"Good Hotel!"
The room that I stayed in was huge! I was with two other people and we had much more space than hotels usually offer. The only problem is that wifi was an extra charge... Anyway, the overall was good! I would recommend it!
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
3 night trip with friends Jan 13, 2014
Bruna
IE
4.0 / 5Excellent
"good city break hotel"
Hotel was in a good location close to the ku'damm. Plenty of local bars and eating places.good transport links. room was a good size and very quiet. staff friendly.
Genuine Expedia guest review
Other trip Oct 22, 2013
A Traveler
GB
3.0 / 5Good
"an ok hotel"
The first impression of the hotel (the outside as well as a shabby lobby) made us anxious about what the room is going to be like. Not without a reason as the room was tiny! The width of the bed and maybe its two lenghts. The room was tall and had a big window with a view of a wall outside. I haven't ever stayed in a hotel room that small and this definitely felt a bit claustrophobic. Not what I expected from a 'comfort double room', its description and pictures (which are quite misleading!). Overall, I wouldn't have minded if I had known what I'll be getting (as I would rather stay in small but new than larger and stuffy room) but instead I felt deceived. Apart from its size, however, everything was in order: a tiny bathroom with nice shower and ventilation, the AC, bed was comfortable. The room has a TV although we never tried it. No free wifi was a bit of a dissapointment, too (it is available for a fee). There is a single computer in a lobby area (Internet also for a fee). Generally, I would recommend to a friend,if they were looking for a tiny but still convenient enough room, and if the price were lower than elsewhere.
Genuine Expedia guest review
Response by Mark Apart Hotel
Thank you very much for your comments on this page, we are glad you spend an enjoyable time in Berlin and that our team was able to provide the great service we aim for. Next time we would like to offer you our Business Class rooms including WIFI costs.
Other trip Oct 2, 2013
Kat
GB
5.0 / 5Outstanding
"Presently Surprised"
Really nice room on the ground floor, very modern, bright, clean and spacious. Hotel is very close to transport connecting you into the very centre within 5minutes. Hotel is also close the main shopping street which is full of luxury designers to high street fashion. Restaurant around are also very nice. Berlin zoo is 10minute walk away aswell.
Genuine Expedia guest review
Response by Mark Apart Hotel
Thank you very much for taking the time, commenting on your stay and are very happy that we were able to meet your expectations and that our team was able to provide the great service we aim for.
Other trip Oct 1, 2013
paige
GB
3.0 / 5Good
"berlin lovely city"
location was good breakfast ok staff were nice just needed a little tlc sofabed was bad it was noisy and very hot when we went no aircon
Genuine Expedia guest review
Response by Mark Apart Hotel
Thank you very much for taking the time, commenting on your stay and are very happy that we were able to meet your expectations and that our team was able to provide the great service we aim for. Next time we would like to offer you our Business Class rooms with air-condition.
Other trip Aug 11, 2013
gary
GB
3.0 / 5Good
"Not suitable for Summer"
Hotel is not at all suitable for summer. There was no ventilation and other arrangement for summer. We changed from normal room to Business class room. But there was no difference. Air condition was not working. when we asked Hotel then they started giving excuses that due to 35-38 *C temp Air conditioner is not working. They didn't have any other arrangement. We asked for Fan but they couldn't arrange that. Hotel is very good for Winter season.
Genuine Hotels.com guest review
3 night family trip Jul 26, 2013
Anand
IE
4.0 / 5Excellent
"good location"
great location - near the centre of town - close to public transport and surprisingly quiet
Genuine Hotels.com guest review
2 night trip with friends Jun 10, 2013
A Traveler
AU
2.0 / 5Fair
"Not happy"
Toilets melt of urine and carpet was in desperate need of replacing, or at leat leaning.
Genuine Expedia guest review
Other trip Jul 7, 2013
Pamela and Davi
AU
5.0 / 5Outstanding
"Very Good"
great location, friendly staff, loads to do and very spacious and comfortable room
Genuine Expedia guest review
Other trip Jun 23, 2013
A Traveler
GB
3.0 / 5Good
"Ok overall"
The hotel is very good for single or cuples but to small for familys.
Genuine Expedia guest review
Other trip Jun 22, 2013
lurdes
AU
4.0 / 5Excellent
Nice place but a bit far out. However it is about a 10 min walk to the u-bahn which will get you to most parts of the city. Staff are very friendly and speak perfect English. main downside was having to pay 10 euros for wifi
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you for your comments, we have taken the critics received into consideration and are glad that our hotel met your expectations.
2 night trip with friends Jun 2, 2013
shane
IE
3.0 / 5Good
"Basic hotel"
We needed a family room in Berlin, so this hotel did fit the bill - it was nice and spacious, but it had little other amenities - no kettle, no fridge - the bathroom was not too bad though. Probably the only thing I didn't like was there were plenty of stains on the carpets. At one time this hotel must have been very nice, but it looks like they didn't really keep it at 3 star level as it was supposed to be. But then again it was a reasonable price, so I guess that is what we should have expected?
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments we are glad you spend an enjoyable time in Berlin, whilst understanding we could not fully meet your expectations.
2 night family trip May 29, 2013
zn
GB

The following reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"rigtig godt hotel"
Centralt beliggende, mulighed for parkering i gården, altan og badekar - dejligt
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon. Your Mark Apart Hotel
2 night romance trip Mar 23, 2016
A Traveler
DK
2.0 / 5Fair
Et slidt hotel - værelserne har en god størrelse - rengøringen dog manglefuld og Wi-fi virkede ofte ikke - morgenmad ret dyrt, men der ligger en god bager lige rundt om hjørnet.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for taking the time, commenting on your stay and we are sorry that we are unable to meet your expectations. Your comments in regards to the maintenance issues, we have taken into considerations. Our price for the breakfast buffet has been calculated in accordance with the wide range of fresh produce and to market standards. Your Mark Apart Hotel
4 night family trip Mar 20, 2016
Dan
DK
1.0 / 5Poor
"Unehrlich Attendant im Hotel"
Schade , ich vermisse mein ipadmini unter Kofpkissen . Wenn ich daran erinnere und zurück Hotel komme , Reception telefoniert zu Attendant und sagt, wir haben Keine Sache gefunden . Bis jetzt hat die Attendant noch nicht Ipadmini von mir gesendet .
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Vielen Dank für Ihre Bewertung! Unser Personal wird sehr oft für die Freundlichkeit und Herzlichkeit gelobt, umso bedauerlicher ist es, dass Sie solche Erfahrungen gemacht haben. Wir werden Ihre Bewertung zum Anlass nehmen und diese detailliert im Team auswerten. Herzliche Grüße Ihr Team vom Mark Apart Hotel
2 night romance trip Feb 18, 2016
tianshu
DE
3.0 / 5Good
"Desayuno malísimo"
El desayuno es pésimo, no vale la pena pagar por el.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your review on this page. Thank you for all comments regarding our breakfast. Your comments have been taken into evaluation. We are looking forward to your next visit! Your Mark Apart Hotel
5 night family trip Feb 9, 2016
S ALEJANDRA
MX
4.0 / 5Excellent
Et hoel jeg gjerne bruker gunstig pris veldig bra beliggenhet hyggelig personal
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
3 night trip with friends Feb 7, 2016
Einar
NO
3.0 / 5Good
"Sehr zentral mit Mängeln"
Sehr zentral nahe Kudamm. Viele Kneipen, Einkaufsmöglichkeiten, Bahnen in unmittelbarer Nähe. Unser Zimmer war sehr groß, mit großem Balkon, Sofa und Kleiderschrank. Der Teppich leider komplett verschmutzt und im Bad wird der jetzt schon bröckelige Putz wohl bald von der Decke fallen. Beim Toilettendeckel dachten wir er wäre dreckig - er warf "nur" blasen und war optisch unschön. Die Dusche und das Bett waren weitestgehend sauber, die Handtücher in Ordnung - daher war das meiste für einen Kurzaufenthalt zu verschmerzen. Insgesamt macht das Hotel einen eher verwohnten Eindruck.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Vielen Dank für Ihre Bewertung! Es ist sehr schade, dass wir Ihre Erwartungen nicht erfüllen konnten. Für die geschilderten Unannehmlichkeiten möchten wir uns in aller Form bei Ihnen entschuldigen. Entsprechende Maßnahmen zur Renovierung wurden bereits eingeleitet und sind in großem Umfang geplant. Herzliche Grüße
1 night trip with friends Feb 5, 2016
Jacek
DE
2.0 / 5Fair
"Не рекомендую"
Немногочисленные плюсы отеля -хороший завтрак и нормальный бесплатный интернет (по сравнению с другими отелями). Все остальное ужасно: пол в номере (ковролин) в чудовищных пятнах, из стены торчит труба, обшарпанная грязная мебель, старая сантехника, на доп. кровати неудобный матрас, по стенам и на потолке плесень и темные пятна. Номерам требуется срочный ремонт.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for taking the time, commenting on your stay. Your comments in regards to the maintenance issues, we have taken into considerations.
2 night family trip Jan 6, 2016
Tatiana
RU
3.0 / 5Good
Enkelt hotell för de som vill bo relativt billigt nära K-damm.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
4 night trip with friends Dec 30, 2015
Patrik
SE
2.0 / 5Fair
"Qualcosa di meglio ?"
Albergo vecchio nelle vicinanze della metropolitana..sinceramente da Expedia mi aspettavo di meglio..il letto matrimoniale erano due singoli messi uno vicino all'altro..il bagno vecchio e la moquettes macchiata da non so cosa..insoddisfatta..
Genuine Expedia guest review
Other trip Jan 6, 2016
A Traveler
IT
5.0 / 5Outstanding
"beste Citylage, dennoch ruhig, guter Service"
als Berlinunkundige gab uns das Empfangspersonal jeweils beste Auskünfte über was ist wo und wie ist es zu erreichen. Das Servicepersonalim Frühstücksrestaurant war aufmerksam und sehr freundlich
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Vielen Dank für Ihre tolle Bewertung! Wir freuen uns, dass Sie einen schönen Aufenthalt bei uns hatten und wir Sie überzeugen konnten. Bis zum nächsten Mal! Herzliche Grüße
2 night romance trip Jan 1, 2016
Elfrun
DE
5.0 / 5Outstanding
"Otima localizacao"
Esta no melhor local possivel para quem vai fazer turismo. A um quarteirao da rua mais agitada (lojas caras) em Berlim, cheia de opcoes para comer e caminhar. O hotel tem tudo q se precisa: quartos grandes, limpos, varanda, estacionamento (14 euros) , bom café manha (8 euros) e esta a 4 quarteiroes da estacao de trem onde saem todos os trens e bondes. Nao exite...
Genuine Expedia guest review
Response by Mark Apart Hotel
Thank you very much for taking the time to share your experience in Berlin, we are glad you spent an enjoyable time and that our team was able to provide the great service we aim for.
Other trip Jan 5, 2016
Giba
BR
2.0 / 5Fair
Wir waren 3 Erwachsene und haben ein Nacht in einem Doppelzimmer mit Schlafcouch gebucht. Das Doppelbett war bequem, der Gesamtzustand des Zimmers dem Preis angemessen. Einen Schreck bekamen wir beim Ausziehen der Schlafcouch. Diese war wegen starker Verschmutzungen eine wirkliche Zumutung.
Genuine Expedia guest review
Response by Mark Apart Hotel
Vielen Dank für Ihre Bewertung! Es ist sehr schade, dass wir Ihre Erwartungen nicht voll erfüllen konnten. Für die geschilderten Unannehmlichkeiten möchten wir uns in aller Form bei Ihnen entschuldigen. Auch möchten wir uns für die detaillierte Beschreibung der Beanstandung bedanken. Solche Versäumnisse entsprechen selbstverständlich nicht der Art von Gastlichkeit, welche wir unseren Gästen zukommen lassen wollen. Die von Ihnen genannte Beanstandung wurde bereits der entsprechenden Abteilung mitgeteilt und umgehend behoben.
Other trip Dec 30, 2015
Anna
DE
4.0 / 5Excellent
"Goed hotel - goede prijs-kwaliteitverhouding"
Fijn hotel vlak achter de Kurfürstendam. We hadden een gerenoveerde kamer. We adviseren je daarom wel te vragen. Verder bij reservering vragen om een kamer aan de straatzijde, anders heb je kans dat je op een binnenplaatsje uitkijkt. Wij hebben geen ontbijt genomen in het hotel omdat dit verhoudingsgewijs best duur is (12,50 per persoon). Voor het ontbijt zijn wij naar de supermarkten om de hoek gegaan en hebben daar voor 3,50 euro per persoon heerlijk ontbeten (ook met gratis wifi).
Genuine Expedia guest review
Other trip Dec 29, 2015
A Traveler
NL
4.0 / 5Excellent
Habitación amplia. Desayuno excaso.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
3 night family trip Dec 11, 2015
A Traveler
ES
5.0 / 5Outstanding
"Dejligt hotel tæt på seværdigheder"
Fint og rent hotel til prisen, der ligger tæt på Kurfürstendamm og Metroen. Mange dejlige restauranter i nærheden. Morgenmad på hotellet fra 0600-0900 og et pænt udvalg af lunt og koldt. Hotelpersonalet meget søde og hjælpsomme. Mulighed for parkering i aflåst gård for 14 Euro i døgnet. Man bør vide, at internettet ikke er det bedste. Vi fik kun tildelt én kode til vores værelse, hvor kun én person havde mulighed for at være på af gangen, ellers logges den anden af, såfremt begge prøver at gå på nettet samtidig. Jeg ved ikke om man kunne få flere koder, eller deres net ikke kan trække det, men vi klarede os. Dejligt hotel og vi kommer gerne igen. Tak for en dejlig ferie.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
3 night family trip Dec 10, 2015
Lisbeth
DK
4.0 / 5Excellent
"Υπέροχο Ταξίδι στο Βερολίνο"
Το ξενοδοχείο είναι σε πολύ καλό σημείο, ένα δρόμο κάτω από την Kurfürstendamm και πολύ κοντά στο U-Bahn. Το προσωπικό ήταν πολύ φιλικό και εξυπηρετικό και με χαρά μας βοήθησε σε όσες απορίες είχαμε καθ' όλη την διάρκεια της διαμονή μας. Το δωμάτιο ήταν αρκετά άνετο και πολύ ζεστό και η καθαριότητα γινόταν καθημερινά. Το πρωινό ήταν καλό αλλά θα ήθελα και λίγες ακόμα επιλογές όπως κέικ ή κρουασάν.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments on this page, we are glad you spend an enjoyable time in Berlin and that our team was able to provide great service.
5 night romance trip Dec 6, 2015
Dimitris
GR
2.0 / 5Fair
"Nicht weiter zu empfehlen!"
Die Lage des Hotels war super. Leider bekamen wir ein Zimmer mit Dusche,obwohl wir eine Badewanne erwartet hätten.Die Sauerkeit ließ zu wünschen übrig. In der Dusche war Schimmel und auch hinter dem Bett wurde kein Staub gewischt.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Vielen Dank für Ihre Bewertung! Es ist sehr schade, dass wir Ihre Erwartungen nicht voll erfüllen konnten. Für die geschilderten Unannehmlichkeiten möchten wir uns in aller Form bei Ihnen entschuldigen. Wir werden diese detailliert im Team auswerten und entsprechende Maßnahmen ergreifen. Herzliche Grüße
2 night romance trip Dec 4, 2015
A Traveler
DE
3.0 / 5Good
schlechtes Preis-Leistungs-Verhältnis; Schimmel im Badezimmer
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Vielen Dank für Ihre Bewertung! Es ist sehr schade, dass wir Ihre Erwartungen nicht voll erfüllen konnten. Für die geschilderten Unannehmlichkeiten möchten wir uns in aller Form bei Ihnen entschuldigen. Wir werden diese detailliert im Team auswerten und entsprechende Maßnahmen ergreifen. Herzliche Grüße
1 night family trip Dec 5, 2015
A Traveler
DE
1.0 / 5Poor
"hay que mejorar el aseo de los baños."
Mucho ruido por parte de algunos huespedes, eso me pareció inadmitible y el baño no estaba lo suficientemente aseado.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for taking the time, commenting on your stay and are very sorry that we were unable to meet your expectations. We have taken your points into consideration.
1 night family trip Dec 3, 2015
Angel
ES
3.0 / 5Good
"Kan anbefales"
Kort 2 netters opphold. Ingenting å klage på. Bra beliggenhet, fungerende wifi og ganske renslig.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
2 night trip Nov 26, 2015
Zamran Ahmad
NO
3.0 / 5Good
"Für den Preis und die Lage echt ok."
Das Hotelzimmer mochte gerne mal wieder renoviert werden und die Strasse ist morgens sehr laut. Dafür aber riesige Zimmer und beste Lage. Fazit: mehr geht immer, aber soweit echt ok.
Genuine Expedia guest review
Response by Mark Apart Hotel
Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Sie einen schönen Aufenthalt bei uns hatten! Entsprechende Maßnahmen zur Renovierung wurden bereits eingeleitet und sind in großem Umfang geplant. Herzliche Grüße
Other trip Dec 2, 2015
Loki
DE
4.0 / 5Excellent
"Mark Apart Hotel, gewoon en degelijk"
Rustige buurt, simpel maar schoon hotel, lekker ontbijt
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
2 night family trip Nov 27, 2015
Edwin
NL
4.0 / 5Excellent
"Bom hotel."
Bom hotel num bairro tranquilo, mas um pouco longe das atrações da cidade. O serviço de recepção é solícito e pronto a atender qualquer dúvida. O banheiro tem uma ótima ducha, banheira e secador de cabelos. Há uma máquina automática de snacks e bebidas. Transporte próximo facilita a locomoção. O hotel em si é confortável, o único porém é o Wi-fi, que tem limite diário e tem que ficar a todo tempo logando pois o sinal cai.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments on this page, we are glad you spend an enjoyable time in Berlin and that our team was able to provide great service.
5 night family trip Nov 4, 2015
Edmilson
BR
3.0 / 5Good
"Wer Wert auf Sauberkeit legt, sollte dieses Hotel"
Unser Zimmer war überhaupt nicht zufriedenstellend! Der Teppichboden war verunreinigt, große Schmutzflecken zierten ihn. Die Möbel waren zerschrammt und abgenutzt. Der ganze Raum war von einer großen Staubschicht bedeckt. Es war ekelhaft! Den Balkon sollte man auch lieber meiden, ebenfalls sehr schmutzig. Im Bad waren im Dusch/Badebereich Schimmelflecken. Wir konnten es in diesem Zimmer tatsächlich nur eine Nacht aushalten. Für die zweite Nacht wurde uns glücklicherweise gleich am nächsten morgen durch das wirklich sehr freundliche Personal ein neues Zimmer im Erdgeschoss zur Verfügung gestellt. Dieses Zimmer was renoviert und sauberer. Wir haben uns dort wohler gefühlt. Aber empfehlen kann ich dieses Hotel leider nicht, auch wenn das Personal sehr freundlich, nett, zuvorkommend und hilfsbereit ist.
Genuine Expedia guest review
Response by Mark Apart Hotel
Vielen Dank für Ihre Bewertung! Wir freuen uns, dass unser freundliches und hilfsbereites Personal überzeugen konnte. Für die geschilderten Unannehmlichkeiten hinsichtlich der Zimmerausstattung möchten wir uns in aller Form bei Ihnen entschuldigen. Entsprechende Maßnahmen zur Renovierung wurden bereits eingeleitet und sind in großem Umfang geplant. Herzliche Grüße
Other trip Nov 25, 2015
A Traveler
DE
3.0 / 5Good
"Hotel well located, nearby major shopping area"
Hotel is simple with no service. It ia well located near shopping área, and it is close to public transportation system (U and S-bahn). Nice staff, they were freindly and helpfull when asked for. Specially Frederico at the counter: was with a smile on his face and willing to help. The hotal is clean and the rooms are spaceous. But there only the rooms, no other facilita. Never tried the brakfast though.
Genuine Expedia guest review
Response by Mark Apart Hotel
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
Other trip Nov 22, 2015
Ricardo
BR
3.0 / 5Good
"Zum Übernachten reicht es..."
Zimmer sind, wie bei diesem günstigen Preis zu erwarten, nicht mehr neu. Der Teppich ist fleckig, die Möbel alt, im Bad befindet sich reichlich Schimmel an der Decke und der Toilettensitz sah sehr merkwürdig aus. Die Dinge, die man täglich braucht (Handtücher, Bett, Dusche etc.) werden gereinigt und sind in Ordnung. Wenn man nur etwas günstiges zum Übernachten sucht und nicht zu empfindlich ist, ist das Hotel in Ordnung. Die Lage direkt eine Straße hinter dem Kuhdamm ist dann ein Bonus.
Genuine Expedia guest review
Response by Mark Apart Hotel
Vielen Dank für Ihre Bewertung! Es ist sehr schade, dass wir Ihre Erwartungen nicht erfüllen konnten. Für die geschilderten Unannehmlichkeiten möchten wir uns in aller Form bei Ihnen entschuldigen. Die geschilderten Erfahrungen hinsichtlich des Zimmers entsprechen nicht unseren Standards. Gern hätten wir bereits vor Ort von Ihrem Unmut erfahren, um sofort Abhilfe zu schaffen. Herzliche Grüße
Other trip Nov 22, 2015
A Traveler
DE
5.0 / 5Outstanding
unica pecca: il wifi!
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
2 night romance trip Nov 13, 2015
Marco
IT
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