All hotels in Berlin, Germany
1 room, 2 adults
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Lietzenburger Str. 82-84, Berlin, BE, 10719, Germany, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 778 reviews)

Average rating for:

  • Cleanliness
    3.5
  • Service
    3.9
  • Comfort
    3.6
  • Condition
    3.3
  • Neighborhood
    4.1

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"good location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
great location - near the centre of town - close to public transport and surprisingly quiet
Genuine Hotels.com guest review
2 night trip with friends Jun 10, 2013
A Traveler
AU
2.0 / 5Fair
"Not happy"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Toilets melt of urine and carpet was in desperate need of replacing, or at leat leaning.
Genuine Expedia guest review
Other trip Jul 7, 2013
Pamela and Davi
AU
5.0 / 5Outstanding
"Very Good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great location, friendly staff, loads to do and very spacious and comfortable room
Genuine Expedia guest review
Other trip Jun 23, 2013
A Traveler
GB
3.0 / 5Good
"Ok overall"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is very good for single or cuples but to small for familys.
Genuine Expedia guest review
Other trip Jun 22, 2013
lurdes
AU
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice place but a bit far out. However it is about a 10 min walk to the u-bahn which will get you to most parts of the city. Staff are very friendly and speak perfect English. main downside was having to pay 10 euros for wifi
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you for your comments, we have taken the critics received into consideration and are glad that our hotel met your expectations.
2 night trip with friends Jun 2, 2013
shane
IE
3.0 / 5Good
"Basic hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
We needed a family room in Berlin, so this hotel did fit the bill - it was nice and spacious, but it had little other amenities - no kettle, no fridge - the bathroom was not too bad though. Probably the only thing I didn't like was there were plenty of stains on the carpets. At one time this hotel must have been very nice, but it looks like they didn't really keep it at 3 star level as it was supposed to be. But then again it was a reasonable price, so I guess that is what we should have expected?
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments we are glad you spend an enjoyable time in Berlin, whilst understanding we could not fully meet your expectations.
2 night family trip May 29, 2013
zn
GB
5.0 / 5Outstanding
"Great hotel for very little money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room was very large and very clean. Amazing location just off one of the busiest shopping streets in Berlin and only a ten minute cycle to the city centre.
Genuine Expedia guest review
Other trip Mar 29, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great all rounder in Berlin"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great place to stay, easy for public transport and yet quiet at night. Some good places to eat not too far away. Not very near places of nightlife but otherwise just the job!
Genuine Expedia guest review
Other trip Mar 25, 2013
A Traveler
GB
5.0 / 5Outstanding
"useful base"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The room was larger than expected, very clean, quiet and usually large corridors so you didnt feel surrounded by people. It was handy for Kurfurstendammstrasse, then easy to pick up ubahn or bus for sightseeing. We had breakfast at Miro round the corner as a cheaper alternative. Staff very efficient and welcoming, but wi-fi reception not good. Could have done with some tea making equipment in room!
Genuine Expedia guest review
Other trip Mar 3, 2013
Les
GB
5.0 / 5Outstanding
"A Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Mark apart Hotel is ideal for a quick get away it has a great location, lovely staff, cosy rooms, is a great price and is pretty much perfect for a city break.
Genuine Expedia guest review
Other trip Feb 25, 2013
A Traveler
GB
1.0 / 5Poor
"Worst hotel we have ever been in"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Horrible hotel! The room was very small, the weird thing was that the bathroom comprised only of a shower and a toilet and then the sink was in the main room! The water while you get a shower was leaking outside. Both night lights did not work, neither did the hair dryer! The condition of the room was very disappointing - it was very small with only a narrow corridor leading straight to the bed, surrounded by walls on both sides! No space! And last but not least - it was not cleaned properly - there were cobwebs and dust! The only good thing I would say was the temperature - quite warm since outside was -13!
Genuine Expedia guest review
Other trip Feb 22, 2013
InSven
GB
4.0 / 5Excellent
"good value for money"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel was exactlg what I was looking for - cheap and in a convenient location. The staff were very friendly and helpful. The room was comfortable and a good powerful shower. Breakfast was nice and there was something for everyone. The only problem was that we seemed to visit Germany when they digging up most of Berlin! The drilling would start early in the morning. I requested to change rooms to the other side of the hotel to hide the noise but they were fully booked. Obviously not the hotels fault and they were apologetic. Would definitely recommend this hotel for couples and friends
Genuine Expedia guest review
Other trip Feb 16, 2013
Jessica
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The comfort room is good, big and are soundproofed windows, so not too noisy. Very good location, near are supermarkets and more shops Ku'dam. Near to station Zoologischer Garten are more fast food possibility.
Genuine Hotels.com guest review
3 night romance trip Feb 2, 2013
A Traveler
IE
4.0 / 5Excellent
"new year antics"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
well placed for access to public transport. nice area
Genuine Expedia guest review
Response by Mark Apart Hotel
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
Other trip Jan 8, 2013
A Traveler
GB
5.0 / 5Outstanding
"A very good hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is very close to a busy shopping area. The reception is very helpful and the room is quite big.
Genuine Expedia guest review
Response by Mark Apart Hotel
Thank you very much for your comments on this page, we are glad you spend an enjoyable time in Berlin and that our team was able to provide great service .
Other trip Dec 24, 2012
A Traveler
GB
5.0 / 5Outstanding
"Great Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent hotel, Great location, friendly, helpful and welcoming staff ... highly recommend this hotel!
Genuine Expedia guest review
Response by Mark Apart Hotel
Thank you very much for your comments on this page, we are glad you spend an enjoyable time in Berlin and that our team was able to provide the great service we aim for.
Other trip Dec 6, 2012
A Traveler
GB
5.0 / 5Outstanding
"Really Good Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a nice hotel. Staff was very helpful. We did not like the twin beds as it kept separating from each other, but besides that, everythng was good. The location was also nice. There were good number of restaurants walking distance from the hotel which really helped a lot. We booked the tickets for the tour bus as well which was Euro 22 for 2 days.
Genuine Hotels.com guest review
2 night romance trip Oct 12, 2012
A Traveler
GB
4.0 / 5Excellent
"Simple and efficient"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The Mark Apart Hotel is a fine hotel. It was clean and fairly well situated for a major shopping area in Berlin. The building itself is a bit dated, but this means the standard rooms were massive but just a little rough around the edges (clean though!). We were a little gutted that our "Double Room" actually turned out to be a twin room with the beds pushed together. In our opinion, the hotel only really lacked two things, a bar where you could have that last drink of the night and tea & coffee equipment in the rooms (never thought we'd miss that simple gesture so much!). Overall, given the price, I would say we were happy with the Mark Apart Hotel and would suggest it to others.
Genuine Hotels.com guest review
Trip with friends Oct 8, 2012
Stu
GB
5.0 / 5Outstanding
"Visiting Family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We picked this hotel as it was near to the family we were visiting. It is a few blocks away from one of the top shopping streets and quite convenient. There were supermarkets around the corner so we were able to pick up a quick breakfast. The room we had was clean and large and warm and the bathroom fully functional. It was nice to have a little balcony off the room. The only downside was that our room was at the front and overlooked the main road. As we had the window open due to the warm weather, it was noisy at night.
Genuine Expedia guest review
Other trip Sep 17, 2012
Aba
GB
5.0 / 5Outstanding
"Extremely pleasant stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Ideally located in the Western area of Berlin. Close by to the Zoo and all rail/tram/bus connections. Various places to eat within the proximity of the Hotel (although a bit pricey due to its location/area of the affluent part of Berlin). Room was large with a lovely balcony, quite a bit of road noise but only with the window open. Didn't have breakfast as it seemed over priced, but found various cafe's within the area. Staff were really helpful. Room next to reception for baggage on day of departure was sufficient but not secure.
Genuine Expedia guest review
Other trip Aug 30, 2012
S & D Rogerson
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Vi kommer gerne igen
Genuine Hotels.com guest review
2 night trip Jun 18, 2015
Erling
DK
1.0 / 5Poor
"Billigt hotel, men ikke penge værd!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Forfærdeligt ophold! Billigt hotel, men ikke penge værd! Det kostede penge at få gratis internet! Flere fejl og mangler! Kan IKKE anbefale dette hotel!
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for taking the time, commenting on your stay and are very sorry that we were unable to meet your expectations. We have taken your points into consideration.
5 night family trip May 18, 2015
Bo
DK
3.0 / 5Good
"lomalla berliinissä"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Muutaman päivän loma berliinissä,niistä Mark Apart hotellissa 3 yötä. Hotelli oli melko lähellä metroasemaa kunhan vain ensin löysi sinne. Lähellä kurfurstendamin pitkä ostoskatu,eläintarha, pari hyvää, ei kovin kallista italialaista ravintolaa. Huone oli sisäpihaan päin, joten rauhallinen, huoneessa kokolattiamatto jossa valtaisia likaläikkiä. Huoneessa ei ollut ilmastointia eikä ikkunaa saanut auki joten kun 2 ihmistä oli käynyt suihkussa oli kosteus trooppista. Mutta sänky oli mukava ja petivaatteet puhtaat.Aamiainen oli 9 euroa/hlö buffetpöydästä ja se oli ok.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
3 night romance trip May 31, 2015
satu
FI
4.0 / 5Excellent
"super hôtel rapport qualité/prix"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Super hôtel, très grandes chambres, belle salle de bain avec baignoire, et même une petite terrasse ! Seul point négatif, la moquette ancienne et tachée et les meubles un peu abimés mais ce ne sont que des détails, à part ça tout est propre, surtout les draps et le linge de bain qui sont fournit!; Le personnel est très sympathique et accueillant vraiment rien à redire. Le quartier est top, à moins de 10 mins à pied du Hardrock café ! Pour se rendre à Alexanderplatz il suffit de prendre le sbahn situé à quelques minutes à pieds et en moins de 15 mins vous y êtes, franchement je recommande à fond !
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments we are glad you spend an enjoyable time in Berlin, whilst understanding we could not fully meet your expectations.
7 night trip with friends May 20, 2015
Julia
FR
3.0 / 5Good
"Helt ok"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
Helt ok hotel. Bra läge. Dock mycket slitet och smutsigt rum.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for taking the time, commenting on your stay and are very happy that we were able to meet your expectations and that our team was able to provide the great service we aim for. Your comments in regards to the maintenance issues, we have taken into considerations.
2 night romance trip Jun 1, 2015
A Traveler
SE
5.0 / 5Outstanding
"my stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My stay was very comfortable, the room was very nice and the location was perfect and the price was suitable.I really recommend this place.I would come again.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
2 night family trip May 12, 2015
A Traveler
DE
4.0 / 5Excellent
"excelene zona"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
el personal eS muy eficiente y la zon.a excelente
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments on this page, we are glad you spend an enjoyable time in Berlin and that our team was able to provide great service.
3 night family trip May 6, 2015
A Traveler
AR
3.0 / 5Good
"Gutes Low Budget Hotel"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Alles war soweit gut nur im Zimmer gab es überall Spinnengeweben der Rest war aber sauber und ok . Im grossen und ganzen waren wir zufrieden. Etwas hellhörig aber ok
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Sie einen schönen Aufenthalt bei uns hatten. Ihre anmerkungen bezüglich der Spinnweben haben wir mit der entsprechenden Abteilung ausgewertet und Abhilfe geschaffen. Wir würden uns sehr freuen, Sie erneut bei uns begrüßen zu dürfen. Herzliche Grüße
3 night romance trip Apr 29, 2015
Henri
DE
3.0 / 5Good
"3 nuits - avril 2015"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
3 nuits pour découvrir Berlin. Le quartier top. Par contre l'hotel est à raffraichir. Heureusement nous avions opté pour une chambre bussiness et elles ont été rénovées. A mon avis les autres chambres doivent être bof bof. Les communs n'étaient pas terrible. Nous avions salle de bain et salle de douche , un lit supplémentaire pour notre enfant ((gratuit), 2 TV. carrelage au sol. Par contre, le ménage pas exceptionnel.. moumoutte sous lit.. sinon, ras. Bagagerie pratique pour le dernier jour. métro proche, rue commercante proche, plein de resto partout. Nous n'avions pas pris le ptit dej, mais achété de quoi déjeuner dans la chambre. Nous avions bouillote. Wifi gratuite dans la chambre contrairement à ce qui était précisé. Bref, un bon séjour mais en bussiness absolument.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you for taking the time to share comments about your experience in Berlin. We have taken all points into consideration and are glad you overall had a good time.
3 night family trip Apr 25, 2015
Mathieu
FR
4.0 / 5Excellent
"Familietur"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
10 medlemmer av familien fant oppholdet på hotellet helt ok. dette er et hotell som jeg benytter ofte både privat og med grupper som jeg er reiseleder for. Likevel skulle jeg ønske at det var kjøleskap på rommet, da det ellers ikke er noe servering av drikke på hotellet unntatt en automat med soft drikker.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for taking the time to share your experience in Berlin, we are glad you spent an enjoyable time and that our team was able to provide the great service we aim for.
4 night family trip Mar 29, 2015
Einar
NO
4.0 / 5Excellent
"Greitt hotell for rimelig familieopphold"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Veldig greitt hotell, sentralt, ok rom, men rommene mangler kjøleskap, og man vet ikke hvileken type rom man får(med balkong eler uten)
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments on this page, we are glad you spend an enjoyable time in Berlin and that our team was able to provide great service.
4 night family trip Mar 29, 2015
Einar
NO
4.0 / 5Excellent
"Dejligt hotel"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Et fint hotel med alt hvad man behøver, godt og centralt beliggende ikke langt fra U-bahn. Pænt rent undtagen toilettet der lugtede af urin i alle fem dage. Men dejligt bad, senge m.v. Sød service og gratis internet. Det glemte de bare første dag, så der betalte vi. Men fik så ekstra koder til gengæld senere. Vi spiste ikke morgenmad der, da der ligger to dejlige supermarkeder lige rundt om hjørnet til højre, med kæmpe og lækre bagerafdelinger. Vi manglede intet, -tv, masser af håndklæder, badeshampoo, hårtørrer m.v. Det hele var i orden og blev fyldt op. Vi var alle tre glade for opholdet.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
3 night family trip Mar 29, 2015
A Traveler
DK
2.0 / 5Fair
"Nicht zu empfehlen"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Wir hatten für 5 Tage ein Doppelzimmer in diesem Hotel gebucht. Haben auch das verlangte Raucherzimmer bekommen. Das positive an diesem Zimmer war dass wir einen Balkon hatten und das Zimmer sehr groß war. Allerdings war es sehr abgewohnt. Schimmel im Bad. Aber das schlimmste und ekelhafteste war einfach der Teppich. Überall Flecken und ein muffiger Geruch, mussten das Fenster ständig offen lassen. Hab sowas noch nie gesehen.
Genuine Expedia guest review
Other trip Mar 24, 2015
Nadja
DE
4.0 / 5Excellent
"安心して泊まれました"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
英語ですんなりと対応できました。かぎがうまく開けられなかったのですが、フロントの方に親切に教えていただき感謝。24時間対応なので、遅いチェックインでも助かりました。早朝に出発してしまったのですが、もう少し滞在したかったところです。ホテルから300mのバス停から1本でTXL空港に行けたので便利でした。
Genuine Expedia guest review
Response by Mark Apart Hotel
Thank you very much for your review. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
Other trip Mar 10, 2015
A Traveler
JP
2.0 / 5Fair
"Zimmer ist total abgewohnt"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Die Möbel im Zimmer sind total abgewohnt, die Lehnen der Sessel speckig, der Fußboden/Teppich hat viele Flecken, die Wände sind unsauber, es hängen viele Staubpartikel an den Wänden etc...
Genuine Expedia guest review
Other trip Mar 5, 2015
A Traveler
DE
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Hotel nähe Kurfürstendam Parkmöglichkeit in der Nähe. Zimmer sehr schmnudlig
Genuine Expedia guest review
Other trip Mar 4, 2015
A Traveler
DE
3.0 / 5Good
"Zentrale Lage, günstig, aber angeschmuddelt"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Zimmergröße ist ok, im Familienzimmer gab es ein Extra-Zimmer mit einem Doppelbett. Die Einrichtung macht einen billigen Eindruck. Das Bad wurde wohl vor 5 Jahren mal renoviert, die Handwerker müssen aber ziemlich billig gewesen sein: aus dem Spülkasten tropft es schon ziemlich lang (was man an den Schimmel- und Kalkflecken sieht), der Toilettensitz wurde vermutlich mal mit zu scharfen Reinigungsmitteln behandelt und sieht vergilbt und rauh aus - macht einen Eindruck kurz vor der Ekel-Schwelle und passt zum penetranten Uringeruch. Das könnte man mit wenig Aufwand bereinigen, genau wie den angerissenen Vorhang oder die schief aus der Wand stehenden Mini-Kleiderhaken. Die Reinigung war gründlich, Stofftiere der Kinder wurden nett auf den Betten drapiert. Dem Personal ist nichts vorzuwerfen, die Leitung spart aber an zu vielen Stellen.
Genuine Expedia guest review
Other trip Feb 19, 2015
Jens
DE
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel befindet sich in der nähe der U-Bahnstation Uhlandstraße
Genuine Expedia guest review
Response by Mark Apart Hotel
Thank you very much for your review. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
Other trip Feb 10, 2015
OFC
DE
5.0 / 5Outstanding
"Моя берлинская резиденция)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Я жила в одноместном номере в январе.Приехав в отель,меня любезно встретил администратор(бородатый молодой человек),быстро выдал мне ключ(оплата оказывается в конце) и сказал,что в подарок 3дня вай фая бесплатно(в результате это тпродлилось на все 6дней).Этот молодой человек все дни терпеливо помогал разобраться с моим телефоном,паролями и т.д,за что ему битте шен)Номер достаточно просторный,хороший телевизор с 3 русскими каналами,все четко работает(включая фен)Завтрак сытный,разнообразный,даже с фруктами.А месторасположение вообще супер.На карте казалось далековато,а в реале-6мин.до Курфюрстендам и ст.метро и ост.автобуса100,который за 25мин довезет до Тегеля.До Зоо 20мин пешком.Очень советую,всех животных,птиц,увидите (у них каникул нет) и обязательно посетите аквариум.Очен советую остановиться в этом уютном и совсем немаленьком и нешумном отеле!!!Я за смешные деньги жила в центре Берлина!!!Теперь я советую его всем друзьям из разных городов.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments on this page, we are glad you spend an enjoyable time in Berlin and that our team was able to provide the great service we aim for.
5 night trip Jan 5, 2015
marina
RU
4.0 / 5Excellent
"mooi hotel in het centrum"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Aardig personeel, mooi hotel, prachtige kamer en badkamer. Midden in het centrum, 5 minuten lopen naar de Kurfusterdamm. Wel daardoor wat luidruchtig in de nacht. Maar als je daar geen last van hebt is het zeker een aanrader.
Genuine Expedia guest review
Response by Mark Apart Hotel
Thank you very much for taking the time, commenting on your stay and are very happy that we were able to meet your expectations and that our team was able to provide the great service we aim for.
Other trip Feb 4, 2015
Oma
NL
4.0 / 5Excellent
"super Lage"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
sehr angenehm, auch wenn das Zimmer renovierungsbedürftig ist. Aber wenn man keine zu hohen Ansprüche hat, kann man darüber hinwegsehen. Würde jederzeit wieder dort einchecken.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Sie einen schönen Aufenthalt bei uns hatten und besonders unser freundliches und hilfsbereites Personal überzeugen konnte. Für die geschilderten Unannehmlichkeiten hinsichtlich der Zimmerausstattung möchten wir uns in aller Form bei Ihnen entschuldigen. Entsprechende Maßnahmen zur Renovierung wurden bereits eingeleitet und sind in großem Umfang geplant. Bis zum nächsten Mal!
2 night family trip Dec 19, 2014
A Traveler
DE
3.0 / 5Good
"ok aber sicher nicht die beste Wahl"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    4.0
Der Aufenthalt im Hotel war im Großen und Ganzen für das Preisleistungsverhältnis ok. Ein erneuter Aufenthalt wird trotz allem nicht stattfinden. Das Servicepersonal reagierte häufig gereizt auf einfach zu beantwortende Fragen. Auch das Zimmer war nicht sauber genug. Die gut gemeinte Geste, den Gästen einem Wasserkocher mit Teebeuteln zu überlassen verfehlte seine Wirkung, da dieser innen total verkalkt war und sich zudem noch das Wasser des Vorhängers darin befand. Auch die Abflüsse im Waschbecken sowie der Teppichboden waren nicht gründlich gereinigt und wiesen Genrauchsspurem der einstweiligen Gäste auf. Das reichhaltige Frühstücksbuffet konnte dies leider auch nicht wieder gut machen.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Vielen Dank für Ihre Bewertung! Es ist sehr schade, dass wir Ihre Erwartungen nicht voll erfüllen konnten. Unser Personal wird sehr oft für die Freundlichkeit und Herzlichkeit gelobt, umso bedauerlicher ist es, dass Sie solche Erfahrungen gemacht haben. Wir werden Ihre Bewertung zum Anlass nehmen und diese detailliert im Team auswerten. Für die geschilderten Unannehmlichkeiten bei der Zimmerreinigung möchten wir uns in aller Form bei Ihnen entschuldigen. Es freut uns sehr, dass Ihnen unser Frühstücksbüffet positiv in Erinnerung bleiben.
3 night romance trip Dec 25, 2014
A Traveler
DE
3.0 / 5Good
"Prisvärt hotell, centralt och bra"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Helt okej hotell med tanke på priset! Centralt och nära till u-bahn.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your review. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
3 night romance trip Jan 3, 2015
A Traveler
SE
1.0 / 5Poor
"überbuchtes Hotel"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Wir kamen mit 6 Personen gegen Mitternacht im Hotel an. Bei Ankunft wurde uns mitgeteilt, dass das Hotel überbucht ist und wir im gegenüberliegenden Hotel (ein Hotel der Kette TRYP) untergebracht werden. Das Hotel war ok, aber es wäre besser gewesen, man hätte uns von der Überbuchung vor Anreise informiert. Wg. Überbuchung keine Bewertung des Mark Apart Hotels möglich
Genuine Expedia guest review
Other trip Jan 7, 2015
A Traveler
DE
4.0 / 5Excellent
"部屋は広くて快適でした。"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
バス停と電車の駅が目の前ではないのが少し不便かと思いました。トイレが壊れて(流すボタンが壊れていたので蓋を取って流さなければなりませんでした)たのですが満室で我慢するしかありませんでした。
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your review. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
3 night family trip Dec 27, 2014
Mariko
JP
4.0 / 5Excellent
"Mark Apart Hotel Berlin"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Im ganzen ein tolles Hotel mit bester Stadtlage. Es ist weiterzuempfehlen wenn man einen Städte Tripp in Berlin machen möchte.
Genuine Expedia guest review
Response by Mark Apart Hotel
Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Sie einen schönen Aufenthalt bei uns hatten. Bis zum nächsten Mal!
Other trip Jan 4, 2015
A Traveler
DE
5.0 / 5Outstanding
"Hotel PERFEITO"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Eu e meu namorado ficamos no hotel durante 5 dias e foi simplesmente PERFEITO! A equipe do hotel é super simpática e está sempre pronta para ajudar com dicas, informações e tudo oque você precisa! O quarto tem um tamanho ótimo! Cama super confortável, calefação 100%, banheiro bem limpo com uma banheira ótima! A limpeza e organização do quarto foi realizada diariamente, nos deixando muito satisfeitos! A localização é sem sombra de dúvidas perfeita! 1 quadra e meia de uma estação de metrô, e da principal avenida de Berlim, onde você consegue pegar ônibus para toda a cidade, inclusive aeroportos. Nessa mesma avenida você encontra lojas desde Zara até Prada . É uma região super segura ! Você caminha de madrugada tranquilamente! A poucos passos do hotel você encontra um supermercado com tudo oque você precisa ! O café da manhã servido foi sempre farto e variado. Com certeza voltaremos a nos hospeder nesse hotel em quando estivermos em Berlim !
Genuine Expedia guest review
Response by Mark Apart Hotel
Thank you very much for taking the time to share your experience in Berlin, we are glad you spent an enjoyable time and that our team was able to provide the great service we aim for.
Other trip Jan 3, 2015
Gustavo
BR
3.0 / 5Good
"Fin, men lidt slidt Hotel."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
Fint hotel til en billig penge. Stort værelse, dig en smule slidt. Dyrt at få internet, Morgenmaden var ikke den store oplevelse. Passede fint til vores tur da vi for det meste var ude og opleve Berlin.
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you for taking the time to share comments about your experience in Berlin. We have taken all points into consideration and are glad you overall had a good time.
3 night romance trip Dec 26, 2014
A Traveler
DK
3.0 / 5Good
"Αγέλαστη , αμίλητοι, άκρως μη εξυπηρετική διάθεση."
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Η εξυπηρέτηση της ρεσεψιόν, εκτός από απαράδεκτη,με το ζόρι μιλούσαν και δύσκολα σήκωναν το κεφάλι τους να απαντήσουν σε οποιαδήποτε πληροφορία είχε σχέση με το ξενοδοχείο, έκρυβαν και παγίδες σε σχέση με το wi fi, δηλαδή το ίντερνετ ίσχυε μόνο για μία ημέρα και μας είπε η ρεσεψιόν πως μόνο τόσο μπορούσαμε να είχαμε, κάτι που εννοείται δεν αναφερόταν πουθενά στα χαρακτηριστικά του ξενοδοχείου, κια ακόμα χειρότερα , όταν της είπαμε να φωνάξει το διευθυντή να λύσουμε το πρόβλημα, αμέσως μας έδωσε έναν κωδικό προκειμένου να έχουμε πρόσβαση στο Ίντερνετ..Απαράδεκτο!
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you for taking the time to comment on your stay. Our team is know to be very professional, kind and always willing to help. We are sorry to hear that you have not met this attitude throughout your stay. Your comments have been taken into considerations.
4 night romance trip Dec 26, 2014
ANDRIANA
GR
5.0 / 5Outstanding
"beliggenheden, og servicen i top"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
en skøn måde og komme over juletravlheden på. En dejligt afslappende forlænget weekend, med skøn morgenmad og alle serværdigheder tæt på. ikke sidste gang vi besøger mark apart
Genuine Hotels.com guest review
Response by Mark Apart Hotel
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
2 night trip with friends Dec 25, 2014
carsten
DK
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