All hotels in Niagara Falls, Ontario, Canada
1 room, 2 adults
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6733 Fallsview Blvd, Niagara Falls, ON, L2G 3W7, Canada, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 1,952 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.4
5.0 / 5Outstanding
"Nice place"
We were there for a weekend trip with friends. Had a great time. Very nice hotel. Would recommend to others.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear chuck Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am happy to see that you had a great time while at the hotel. Thank you for your recommendations Sincerely Shelley Kemp General Manger Radisson Hotel & Suites Fallsview
2 night trip with friends May 23, 2015
Chuck
US
4.0 / 5Excellent
"Best stay yet...upgrades rock!"
We had a very enjoyable stay! When we first arrived, the valet were professional and accommodating. Then we were greeted with an amazing upgrade on the top floor, falls view! The room was clean and everything functioned properly. For convenience, there's a microwave and minifridge in the room. Parking is $20 Ca, which is reasonable to us. You're near the end of the strip facing horseshoe falls, so everything is within walking distance if you just walk the other way.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear verified traveler Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am thrilled to see that you enjoyed your stay and found the upgrade amazing. Sincerely Shelley Kemp General Manager Radisson Hotel & Suite Fallsview
2 night romance trip May 23, 2015
A Traveler
US
4.0 / 5Excellent
"Good things come in small packages."
Radisson Hotel offers a convenient location to attractions, dining, and the Falls. Staff was very friendly. Our room (not a falls view) was clean and comfortable. Would have appreciated a refrigerator in the room. Air conditioner was noisy.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear verified traveler Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am happy to see that you found the location convenient and your room clean and comfortable. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
2 night trip with friends May 20, 2015
A Traveler
US
3.0 / 5Good
"Great room, no view"
Room was great, yet the view was not. NOTE to anyone staying at this hotel; a room at this hotel will never allow a great view of the falls as depicted in the photoshopped hotel pictures.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Brenda Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am happy to see that you founds the room great. We do have rooms with a beautiful fallsview as you can read from other reviews. I am sorry to see that you did not enjoy your view. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
1 night romance trip May 8, 2015
Brenda
US
4.0 / 5Excellent
"really good"
really enjoyed. great location
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear verified traveler Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am thrilled to see that you really enjoyed your stay and you found the location great. We all look forward to your return if you are ever in the area again. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
1 night romance trip May 21, 2015
A Traveler
US
4.0 / 5Excellent
"Good choice"
Very good stay! View of the falls obstructed about 50% due to hotel in front. Courteous and attentive service, even though they made what could have been a an uncomfortable mistake. But they solved it quickly without any issues. Would stay again!
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Ricardo I am happy to see that you had a very good stay at the Radisson Hotel & Suites Fallsview. I am also happy that you found the staff courteous and attentive and that you would stay again. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
2 night family trip May 9, 2015
Ricardo
US
5.0 / 5Outstanding
"Perfect"
We had a great view of the falls. The room was nice and clean and the jacuzzi was awesome.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Myreli I am thrilled to see that you stay at the Radisson Hotel & Suites Fallsview was perfect. Thank you for taking the time to write a review for the hotel. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
2 night romance trip Apr 5, 2015
Myreli
US
4.0 / 5Excellent
"Not a view of the falls illuminated"
We had a view of the falls during the day but were not able to see the falls illuminated due to another hotel blocking the view. I was disappointed.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Carolynn Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am sorry to see that you did not like the view. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
2 night family trip May 13, 2015
Carolynn
US
5.0 / 5Outstanding
"Couldn't have asked for more!"
From the valet attendant to the receptionist to the gentleman who came to assist me with my IPhone wifi hookup//--the service and friendliness was epic! We had a wonderful view of the Falls (we booked a Fallsview room) which was fantastic. Good restaurants are 1/2 a block away in all directions. Parking allows for in and out which was very handy. Honestly couldn't have been more pleased. Though I had seen the Falls in all their frozen glory in January (a business trip) my husband who just turned 79 informed me the Falls were on his bucket list! He was not disappointed.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Barbara R I want to thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. The staff will enjoy reading your comments that you have left. I am happy to see that your husband was able to knock it off his bucket list. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
2 night family trip May 11, 2015
Barbara R.
US
5.0 / 5Outstanding
"Best bargain in town"
I received excellent service from the staff at this hotel. The location was in walking distance to sights and transportation.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear verified traveler Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am glad that you found the service excellent. Sincerely Shelley Kemp General Manger Radisson Hotel &Suites Fallsview
1 night trip May 7, 2015
A Traveler
US
4.0 / 5Excellent
"Just Right!"
This hotel was just right. I would definitely stay here again if I was to stay in this location. The hotel and room was very clean and in a great location for seeing the sights of the falls. The staff was friendly and very attentive/accomodating. The pool was a little small, but it was clean and my kids had fun in it. We didn't come to Niagara Falls for the pool, so it was just fine for the little use we needed. The price was very fair compared to the others around.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Verified traveler I am trilled to see that you found the hotel just right and that you would definitely stay again. Thank you for taking the time to write a review for the hotel and we all look forward to your return in the future. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
2 night family trip May 9, 2015
A Traveler
US
4.0 / 5Excellent
"Great hotel close to everything"
I was there for the Connect 2015 conference. The hotel is situated a street over from the Falls, the Scotiabank convention centre is next door. Would highly recommend if you happen to be exhibiting there. The hotel was clean, modern, and an overall great buy at the price I got.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Christopher Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I appreciate the recommendation and I am glad that you found the hotel clean and modern. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
2 night business trip May 5, 2015
Christopher
US
3.0 / 5Good
"Comfortable but lacks a lot"
The lady at the front desk was rude because I had to find my credit card in my suite case. The pictures shown by the hotel were different than the rooms they gave us. It was a city view room with a small window, one small sofa, no fridge or microwave. Wifi signal was only two bars by the room door. The hotel splits into two buildings, one side is good the other is not. They automatically gave booked our rooms on the not so good side of the hotel and wouldn't let us switch. Not worth the price we paid. Waste of money.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Jasbir Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am sorry to see that you found the front desk to be rude. I will discus your comments with them to ensure this is not occurring. We do have several different room types available from city view to fallsview. During high demand periods it would be best to book the room that you want so that you are not disappointed when we do not have the availability to upgrade. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
1 night trip with friends May 8, 2015
Jasbir
US
4.0 / 5Excellent
"Great.. but charged $20 to park !!!"
Arrived very late at night, quick one night stay on our way thru town. Disappointed that we got charged $20 for parking in their nearly empty parking lot.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Eward Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I'm sorry you did not like our parking charges. Our parking is one of the cheapest in the area with unlimited in and outs. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
1 night trip with friends Apr 30, 2015
Edward
US
2.0 / 5Fair
"Surprise parking charges."
I did not like the $20 per night parking fee. Or the view of the parking lot.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Russ I am sorry to see that you did not like your view or the parking charges. As you may have notice Niagara Falls is limited on parking space and we are one of the cheapest in the area with unlimited in and out privileges. We also have several different room types with different views depending on what you booked. We do try to upgrade whenever possible but it can be difficult at times due to availability. Thank you for taking the time to write a review for the Hotel. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview.
1 night romance trip Apr 30, 2015
Russ
US
2.0 / 5Fair
"Disappointed"
Not very impressed. The bed linens and blankets were not very clean, toilet blocked and the sink drain broke. Parking is charged at $20 per night although on the second day the lot was full and we had to seek the services of the concierge to find a space. The staff were quite friendly and did what they could to correct the situation and did end up waiving the parking fee. We probably would not stay there again.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Guest Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am sorry to see that you were disappointed with your stay. I will discus your concerns with the staff to ensure this is not happening. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
2 night romance trip May 1, 2015
Geoff
US
4.0 / 5Excellent
"Great views"
Great views from my room 736, clean, spacious, friendly staff.
Genuine Expedia guest review
Response by Radisson Hotel & Suites Fallsview
Dear Guest from Miami Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am happy to see that you found your room clean spacious and the staff friendly. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
Other trip May 1, 2015
me
US
5.0 / 5Outstanding
"Nice hotel, good location"
Very clean hotel with nice staff. Can order room service, including, alcohol, from restaurant on the ground floor. Falls view room had tons of windows giving a excellent view. Walking distance to everything.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Robert Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am glad that you found the hotel to be clean and the staff nice. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
1 night romance trip Apr 26, 2015
Robert
US
5.0 / 5Outstanding
"Family vacation"
Great Stay! The Falls View from the room was breathtaking. Great place to stay. Room was Clean and spacious. Stay was very friendly! Only negative was pool was more of a wading pool not for swimming and water cool.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Scott. I am thrilled to see that you and your family had a great stay while at the Radisson Hotel & Suites Fallsview. I am happy that you found the room clean and spacious and the staff friendly. I am sorry to see that you did not enjoy the pool. Thank you for taking the time to write a review for the hotel. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview.
1 night family trip Apr 21, 2015
Scott
US
4.0 / 5Excellent
"Watch out on this one..............."
The room was fine, and the room price was good. However, I see the $22.60 per night (with tax) for parking my car at the hotel to be price-gouging and absolutely ridiculous! This soured my entire experience at Radisson, and I am angry enough that I will never stay at another Radisson. If you're going to charge that much, you should put it in the room rate rather than burying it in the fine print.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Don Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am sorry to see that you found the parking charges upsetting. We are one of the cheapest in the city with unlimited in and out privileges. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview.
1 night romance trip Apr 21, 2015
Don
US
3.0 / 5Good
"canada trip"
Very disappointed in location of room next to noisy wedding party and teenage kid hockey players who ran up and down halls until 1 am. Hotel staff just allowing this to happen not considering the comfort of other guests. Not one clerk was friendly or even asked "how was your stay?" Worst customer service ever!!!!.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear verified traveler Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am sorry that you were disappointed with your room location and you found the customer service poor. I can assure you this is not a common complaint for us and I will investigate. Sincerely Shelley Kemp General Manager Raidsson Hotel & Suites Fallsview
1 night family trip Apr 18, 2015
A Traveler
US
5.0 / 5Outstanding
"7th floor, river view. Excellent!"
We were very impressed with the Radisson, everything was very clean and modern, the staff were very nice, and the room was excellent and has a great view of the Niagara River and the very edge of Horseshoe Falls. We would definitely stay there again.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Alexsander I am thrilled to see that you were very impressed with the Raidsson Hotel & Suites Fallsview and that you found everything to be clean and modern, the staff very nice and the room excellent. Thank you for taking the time to write a review for the hotel. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
1 night romance trip Apr 18, 2015
Alexsander
US
5.0 / 5Outstanding
"Falls view room"
Arrived at the hotel just 20 minutes after booking on my phone. Walked in and they had everything ready. Great room with a decent view of the falls. Set slightly behind another hotel because it is across the street but still very pleasing view.
Genuine Expedia guest review
Response by Radisson Hotel & Suites Fallsview
Dear Guest Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am happy to see that you found the hotel to have great rooms with a decent view. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
Other trip Apr 11, 2015
A Traveler
US
4.0 / 5Excellent
"Good hotel. Good position"
We had a double queen bed suite for the three of us (a couple with a kid). The room was clean and there was plenty of space. The hotel has a very good position, although we could not see the falls from our window (but we knew it). The staff was very busy, and sometimes there was no explanation to our questions.
Genuine Expedia guest review
Other trip Apr 7, 2015
laura
US
3.0 / 5Good
"Average Hotel for a Moderate Price"
A slightly above average Hotel. But nothing worth mentioning. Service was mediocre, no one seemed enthusiastic to go above and beyond. I've stayed at less expensive hotels with 10 times the customer service. Rooms were clean, an average breakfast was served at Tony Roma's on the main floor for $11 a person, amenities were clean and maintained and the hotel was located a stones throw from the falls, casino and other restaurants.
Genuine Expedia guest review
Response by Radisson Hotel & Suites Fallsview
Dear Guest Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am happy to see that you found the rooms clean and maintained. I am sorry to see that you found us slightly above average as we strive for excellent customer service. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
Other trip Apr 5, 2015
Frequent
US
3.0 / 5Good
"Hidden Charges"
We went on o u r first experience to Canada and was shot down. I call directly to hotel to make sure we have everything in place and know what to expect. Upon arriving, we was hit with unexpected charges after driving 12 hours and had to find another hotel to stay in. We was very disappointed.
Genuine Expedia guest review
Response by Radisson Hotel & Suites Fallsview
Dear Guest Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am sorry to see that there were missed communications between the hotel and yourself. I will speak with the reservation department with regards the taxes, fees and parking charges that occur to make sure all guest are informed. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
Other trip Mar 31, 2015
Sandy
US
5.0 / 5Outstanding
Great location, nice service, everything close by, really clean and quite
Genuine Expedia guest review
Response by Radisson Hotel & Suites Fallsview
Dear Guest Thank you for taking the time to leave a review for the Radisson Hotel & Suites Fallsview. I am happy to see that you found the location great and the service nice. It is important when traveling that your room be quite and clean. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
Other trip Mar 27, 2015
A Traveler
US
5.0 / 5Outstanding
"great hotel and customer service"
I loved everything about this hotel. Will definitely recommend this to anyone
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Nicholas I am thrilled to see that you loved everything about the Radisson Hotel & Suites Fallsview. It is important to us that all our guest are more then satisfied with their stay. Thank you for taking the time to write a review for the hotel and your recommendations are appreciated. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
3 night family trip Mar 17, 2015
Nicholas
US
4.0 / 5Excellent
"Good Location close to falls and attractions."
Very good location, Friendly staff and nice clean room,swimming pool is small and not big fun but good for kids.
Genuine Expedia guest review
Response by Radisson Hotel & Suites Fallsview
Dear Hany Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am pleased to see that you found the location very good, the staff friendly and the rooms clean. Our pool is small and the kids do love it. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
Other trip Mar 24, 2015
Hany
US
5.0 / 5Outstanding
"Excellent"
Good service and Clean
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Verified traveler I am thrilled to see that you found the Radisson Hotel & Suites Fallsview clean and with good service. Thank you for taking the time to write a review for the hotel. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
1 night family trip Mar 16, 2015
A Traveler
US
5.0 / 5Outstanding
Great view of the falls from the room, comfortable bed, and overall great stay. Only downside was limited parking.
Genuine Expedia guest review
Response by Radisson Hotel & Suites Fallsview
Dear Verified traveler Thank you for taking the time to leave a review for the Radisson Hotel & Suites Fallsview. I am pleased to see that you found the view great and the beds comfortable. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
Other trip Mar 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Close to the falls, shops, and restaurants"
Very friendly staff, well organized, very clean rooms
Genuine Expedia guest review
Response by Radisson Hotel & Suites Fallsview
Dear Charlie Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am very happy to see that you found the staff friendly, well organized and the rooms clean. We look forward to your return if you are ever in the area again. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
Other trip Mar 20, 2015
Charlie
US
4.0 / 5Excellent
"Great location, cold pool"
great location and helpful staff. Rooms were clean and comfortable. There is no hot tub as advertised on some websites-it is part of the pool. The pool itself is tepid/Lukewarm.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear verified traveler Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am glad that you found our location great and the staff helpful. It is important when traveling that you are comfortable and the room is clean. You are correct, we do not have a hot tub in the pool area, it is a jetted tub that shares the same water as the pool. I am sorry that this was miscommunicated to you. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Falslview
1 night family trip Mar 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel"
Great to experience. Close to the falls, very clean, nice staff. The fitness room had updated equipment. The price was excellent for the quality and the hotel was nice and modern. Nice jacuzzi tub.
Genuine Expedia guest review
Response by Radisson Hotel & Suites Fallsview
Dear Mary Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am thrilled to see that you had a great experience and you found the hotel clean with nice staff. It is important to us that our guest find us priced well for the quality. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
Other trip Mar 7, 2015
mary
US
5.0 / 5Outstanding
"Room with view"
Had a great stay. Rooms were clean. Bed was great!! View was awesome!!
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Victor I am thirilled to see that you had a great stay and you found the room clean and the bed great. Thank you for taking the time to write a reivew for the Radisson Hotel & Suites Fallsview Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
1 night trip Feb 22, 2015
Victor
US
4.0 / 5Excellent
"Close to incline down to falls-"
Hotel was nice- comfy couch to curl up on and look at the window at the falls-if you get a falls-view room. Pillows horribly flat, bed is adjustable. Like a hospital bed- make sure you play with settings and make it comfortable before bed. I did not and was up all night until I figured out how to set the mattress. Microwave- fridge- big enough room. Nice.
Genuine Expedia guest review
Response by Radisson Hotel & Suites Fallsview
Dear M I want to thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. All feedback is important to us as we use it to better our service. I am glad to see that you found the hotel nice and enjoyed the couch to look at the falls. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview.
Other trip Mar 4, 2015
M
US
5.0 / 5Outstanding
"Came back for more!"
Easy!
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear David Thank you for leaving you comments for the Radisson Hotel & Suites Fallsview. We look forward to your return. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
1 night romance trip Feb 14, 2015
David
US
4.0 / 5Excellent
"Good Stay near the Falls"
Had a nice time. Rooms clean, staff friendly. Convenient parking, although it was a little pricey. Overall a good stay
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear James I am happy to see that you had a nice time and you found your room clean and the staff friendly. Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
1 night romance trip Feb 14, 2015
James
US
3.0 / 5Good
"City view blocked by vehicles"
I booked my trip with a city view but the window was completely blocked by cars. In the end, we didn't even open up the curtains cause it was not worth the view. Very disappointed.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear verified traveller I am sorry to see that you did not like the view from your room. We do have beautiful fallsview rooms available for any future bookings. Thank you for taking the time to leave a review. Sincerely Shelley Kemp General Manager Radidsson Hotel & Suites Fallsview.
1 night romance trip Feb 14, 2015
A Traveler
US
4.0 / 5Excellent
Welcoming staff, great location, perfect for a mini getaway.
Genuine Expedia guest review
Response by Radisson Hotel & Suites Fallsview
Dear Guest I am happy to see that you found the staff welcoming and the location great. Thank you for taking the time to write a review. Sincerely Shelley Kemp General Manager Raidsson Hotel & Suites Fallsview
Other trip Feb 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Birthday trip"
Overall great hotel for the price. Bed was a bit hard.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Verified traveller I am happy to see that overall you found the hotel to be great for the price. Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview and belated happy birthday. Sincerely Shelley Kemp General Manage Radisson Hotel & Suites Fallsview.
1 night romance trip Jan 30, 2015
A Traveler
US
4.0 / 5Excellent
"Fallsview"
Definitely the best check-in we have ever had! I was worried about getting a room with a decent view of the falls as we had booked a fallsview room and want to make sure we got a good view. A snow storm was rolling is as we arrived and the staff was very pleasant. They allowed us to park closure to the building, in the valet parking spots. We were upgraded on check-in to the honeymoon suite with an amazing view of the falls and jacuzzi tub. We were very excited about the free upgrade and the amazing view, even if we couldn't really appreciate it often due to the amount of snow falling. The room was very nice and clean. I wasn't terribly fond of the sleep number bed, but that is just a personal preference (I had never slept in one till that night). My only real complaint about the hotel was the pool. Size aside, it really could have been warmer and cleaner. At one point a large gob of hair got wrapped around my hand and that pretty much ended my enjoyment of the pool. The sign stated that the pool was kept between 80-84 F, but the hotel we stayed in the next night was considerably warmer and that thermometer read 82 F. So if you don't care too much about the pool, and I'm sure it's up-kept better when it isn't the off season, this place is amazing. Very pleasant staff, very clean room, all in all a wonderful experience.
Genuine Expedia guest review
Response by Radisson Hotel & Suites Fallsview
Dear Addie I am happy to see that you enjoyed your stay at the Radisson Hotel & Suites Fallsview. I am glad that we were able to give you an upgraded room. I do apologize for the condition of the pool and I thank you for bringing it to our attention. Thank you for taking the time to leave a review. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview.
Other trip Jan 31, 2015
Addie
US
5.0 / 5Outstanding
"Great stay"
Went in the off-season and we were upgraded to a room on a higher floor with a better view of the falls. Nice staff, great facilities. Room service was from the Tony Roma's on the ground floor - tasty and reasonably priced. Would stay here again.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear verified traveler I want to thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. I am happy to see that you had a great stay and would return. Sincerely Shelley Kemp General Manger Radisson Hotel & Suites Fallsview
2 night family trip Jan 23, 2015
A Traveler
US
3.0 / 5Good
Did't get a sleep # bed. When that is what they advertise on there site
Genuine Expedia guest review
Response by Radisson Hotel & Suites Fallsview
Dear Verified traveler I am sorry to see that you did not get a sleep number bed. We do have rooms with regular mattresses and sleep # beds depending on room type booked. Thank you for taking the time to write a review for the Radisson Hotel & Suites Falslview. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
Other trip Jan 20, 2015
A Traveler
US
4.0 / 5Excellent
"Great stay, great upgrade."
Booked a last minute trip at this hotel. The price was excellent for a mid-level room. When we arrived they upgraded our mid-level room to the best room in the place! Great panoramic view of the falls (13th floor) with a jacuzzi. We enjoyed our stay. Only issues: No hot tub in pool area (we should have asked this before arrival) and they were having some issues with the hvac in the pool area, so even the pool was unusable. Also, Although I understood that parking may be a nightly fee, we paid $20 + taxes PER NIGHT, in a lot that had maybe 8 cars in it. A little more expensive for parking, but well worth the stay and especially with the upgrade. We would go here again.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Timothy I am thrilled to see that you found the price excellent and we were able to upgrade you upon arrival. I do appologize for the inconvienence of not having the hvac working properly in the pool durring your stay. We had a difficult time locating the part needed to repair it. I am happy to see that you would stay again and I thank you for taking the time to leave a review. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
2 night romance trip Jan 6, 2015
timothy
US
3.0 / 5Good
"Deserted hotel"
I give the hotel an overall rating of 3. The room was clean, but the beds were at least 20 years old. You could tell they were worn out and wasn't very comfortable. However, the lobby and service was a different story. When you walk into the hotel it looks deserted like no one has been there in a year. There was dirt and leaves across the lobby floor and in the elevators. Hotel reps weren't that friendly either. For the price I expected a little more out of the experience.
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear verified traveller I want to thank you for taking the time to write a reivew for the Radisson Hotel & Suites Fallsview. I am sorry to see that you did not like the beds in the rooms and did not find the staff friendly. This is an uncommon issue for us and I will investigate your concerns. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview.
2 night trip with friends Jan 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome New Years"
Great staff and service. Well prepared for New Years! Helpful and courteous and close to all the action yet quiet enough for a good nights rest. Very comfortable stay!
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Sean Thank you for taking the time to leave a review for the Radisson Hotel & Suites Fallsview. I am glad to see that you felt we were well prepared with helpful and courteous staff. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
1 night romance trip Dec 31, 2014
sean
US
5.0 / 5Outstanding
"Time away!"
After xmas trip! Taking time to relax with a short weekend trip. Price was great as well as the hotel!
Genuine Expedia guest review
Response by Radisson Hotel & Suites Fallsview
Dear susan I am happy to see that you found the price and hotel great. I want to thank you for taking the time to write a review for the Raidsson Hotel & Suites Fallsview. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
Other trip Jan 3, 2015
susan
US
5.0 / 5Outstanding
"Om"
Very nice hotel. Excellent room. Definitely stay again
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Jayesthakumar I am thrilled ot see that you found the hotel very nice with excellent rooms. I want to thank you for taking the time to leave a great review for the Radisson Hotel & Suites Fallsview and we look forward to your return in the future. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview
1 night family trip Dec 26, 2014
Jayesthakumar
US
5.0 / 5Outstanding
"Excellent hotel!"
Very nice hotel with a great view of the Candian Falls. At checkin we were upgraded to a suite with a hot tub. The view from the room was amazing!
Genuine Hotels.com guest review
Response by Radisson Hotel & Suites Fallsview
Dear Douglas I want to thank you for taking the time to leave a review for the Radisson Hotel & Suites Fallsview. I am thrilled to see that we were able to give you an upgrade and you found the view amazing. Sincerely Shelley Kemp General Manager Radisson hotel & Suites Fallsview
1 night romance trip Dec 22, 2014
DOUGLAS
US
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