"Service was second to none!"
The hotel was perfectly located for walking around the city. The service was brilliant, the hotel staff were extremely friendly and helpful. Would definitely stay here again!Genuine Hotels.com guest review
"Great hotel in a convenient location"
Our stay was very enjoyable at Hermes. It was in a great location in Plaka, was incredibly clean and up to date and provided a great breakfast. It was also very reasonable. The only negatives were that we couldn't use the tv on the first night (apparently the cleaner had pulled the aerial out) and there weren't any tea/coffee facilities in the room […] - although free tea and coffee were offered in reception until 7pm (but it's always nice to have a drink in your room! Read moreGenuine Hotels.com guest review
"Great value and location"
Lovely staff and fantastic value . We had everything we needed and I am sure if we asked for anything the hotel staff would have found a way to get it to us. This is a small boutique hotel and not luxurious . It is lovely all the same though .Genuine Expedia guest review
Response by Hermes Hotel Dear Guest, We thank you for a great review and high score. It is true that our staff would do anything to offer a great experience . Our guests satisfaction is of a priority . Thank you and hope to see you on a future trip to Athens. Best regards Dorina S
"Great location, shame about the rock-hard beds"
Location great, close to all the major sights. Good restaurants and shops nearby.Genuine Expedia guest review
Response by Hermes Hotel Dear Beccy, Thank you for choosing our hotel for your family holidays. I am glad you enjoyed the safe and central location, as well as the family room worked well for you. As for your comment on our bed and bathroom we will check it and necessary action will be adjusted. Best regards Dorina S
"Exceptional location and price"
everything was great. breakfast substantial. staff very nice. The bed was too soft for me, but thats just me.Genuine Expedia guest review
Response by Hermes Hotel Dear Rade, Your enthusiastic review and high score is mostly appreciated from all of us ans we really thank you! Best regards Dorina S.
FANTASTIC, I WILL STAY THERE AGAINGenuine Hotels.com guest review
Clean comfortable rooms, friendly staff, quiet neighbourhood, central location in Athens close to Plaka/AcropolisGenuine Hotels.com guest review
Response by Hermes Hotel Dear sz, Thank you for choosing Hermes Hotel for your stay in Athens. We are glad for your positive comments and high score. Hope to see you again. Happy New Year! Dorina S
"Excellent boutique hotel in a fantastic location!!"
This hotel is very close to Syntagma Square and ideally placed for the Plaka district. The welcome upon arrival was outstanding and the staff were unfailingly charming and helpful. The room was quite small but perfectly comfortable and the bathroom was spotless with instant hot water at all times. TV is set to BBC and CNN, so no need to search endlessly […] for an English-speaking channel. Air conditioning is controlled from the room. Breakfast was amazingly extensive! Everything from a "full English" through "Continental" to Greek specialities. Quite delicious! The reception area and lounge is extensive and comfortable with free tea, coffee and hot chocolate available all day. There is also a bar with alcoholic drinks to purchase.There is a big screen TV so you won't miss the football! There is Wi-Fi throughout the hotel which works perfectly and there is also a computer terminal with printer in the reception area so you can print your boarding pass for the return journey. There is a splendid view of the Acropolis from the roof garden and an even better view from the nearby Plaka Hotel which is owned by the same people. There is a weekly transport ticket which covers all buses, trolleys, trams and the Metro and is only 7 euros. You can go all the way to Glyfada and Piraeas on the tram with this ticket. You need a special ticket to and from the airport. There are literally thousands of yellow taxis but its much more interesting travelling with the locals. Read moreGenuine Expedia guest review
Response by Hermes Hotel Dear Chris, It is with great pleasure and satisfaction that we read your comments following your recent stay in Hermes hotel. Thank you for sharing your experience with us, which will be helpful to future clients. We certainly hope you will be able to stay with us once more on future visits to Athens. Best regards Dorina S
In general hotel is good, manager does a good relationship job in the breakfast. Room is quite small. Internet is good.Genuine Hotels.com guest review
Response by Hermes Hotel Dear Diego, We thank you for staying with us and for review. Kind regards Dorina S
"Great location and very good breakfast"
Very convenient for the Acropolis and central Athens, but rather expensive.Genuine Hotels.com guest review
Response by Hermes Hotel Dear Mike, Thank you staying in Hermes hotel. I am happy you enjoyed the excellent location of the hotel. Referring to your comment about the price, we do check prices of similar hotels in the area and we are always at a very good standard with the competition . Please note that the sooner someone books the better price he gets.Thank you again. Best regards Dorina S
The staff were very nice and helpful (especially the 2 women who came round at breakfast time each morning offering help and advice and who alerted me to a concert at the Herodion Theatre which we went to) and the room was comfortable and clean. One slight drawback was the noise of nearby air conditioning units or kitchen extractor fans when the window […] was open but that is probably inevitable in an inner city location. I'd definitely go back to the Hermes. Read moreGenuine Hotels.com guest review
Response by Hermes Hotel Dear Guest, It was our pleasure assisting you during your short stay in Athens. We are glad you enjoyed the comfort and cleanliness of the room. I am sorry for the A/C noise but as you mention is inevitable. I thank you for the understanding and hope to promise to better serve you on a future trip. Kind regards Dorina S.
"This is my second time staying"
The only bad thing they will not issue me the final bill. I hope Expedia will email it to meGenuine Expedia guest review
Response by Hermes Hotel Dear Guest, It is a great pleasure to have repeated client! I am glad you were satisfied once again. Concerning your bill, if you had prepaid at the time of booking, then the bill should be issued by Expedia. If your resrvation was to be paid at the hotel on your arrival then the receptionist should have issued it on your departure. Thank you again Best regards Dorina S.
"Good hotel very central"
Would visit this hotel again . Central location. Comfortable bed . Bath as well as shower. Fluffy towels. The owner and colleague friendly and helpful with finding ancient sites. Breakfast has good selection.Genuine Expedia guest review
Response by Hermes Hotel Dear Guest, Thank you for your high score!One of our greatest achievements is when guests want to return to us and we are absolutely delighted that you thoroughly enjoyed yourselves with every aspect of the hotel, we want our guests to experience their best possible stays with us. We will be waiting to welcome you back with us for many more holidays to come! Best regards
"Good location, helpful staff"
I stayed for a quick 1-night journey on my way to the Greek Islands. The staff at Hermes were useful in getting me directions from Syntagma Square to the hotel. They also gave me suggestions on what to do during my short stay in Athens. Eva, who came around at breakfast and offered travel advice was especially useful. My bags were delayed but the hotel […] staff was helpful in alerting me as soon as they had arrived. Read moreGenuine Expedia guest review
Response by Hermes Hotel Dear Guest, Thank you for your warm comments about your stay in our hotel. It is always so nice to read such complimentary comments about our staff as they aim to make every guests’ stay memorable. I will ensure that your kind words are passed onto them and that their service is duly recognized.I do hope that we will have the opportunity of welcoming you back to the hotel soon. Best regards
"Perfect hotel in the heart of Athens"
Great hotel in the heart of Athens within walking distance to all the major attraction, plaka, mitrolpolis, syndagma, ermou, the acropolis, etc. The staff at the hotel are very friendly and helpful. Rooms clean and comfortable, great breakfast. The only negative is the room bar fridge was not effective at cooling drinks.Genuine Expedia guest review
Response by Hermes Hotel Dear Guest, Thank you for taking the time to share your positive experiences of your stay with us and our future guests. Your feedback helps us examine our achievements and to improve our service. Best regards. Dorina S.
The Hermes is a pleasant hotel in a very good location close to restaurants, shops, transport and walking distance to the Acropolis. Our room was a little small for two people but clean. The breakfast included in the price was very good with a mixture of hot & cold dishes. I would stay here again.Genuine Expedia guest review
Response by Hermes Hotel Dear Guest, Thank you for your kind comments on our well trained staff. We are glad you were satisfied with your stay. Should you decide to book again with us, please check also the room type : superior which is bigger than the standard room that you most probably booked. We hope to see you again on a future trip to Athens. Best regards
"Great hotel in Athens/ Plaka district."
Very helpful and knowledgable staff help make our time in Athens incredible.Genuine Expedia guest review
Response by Hermes Hotel Dear Guest Thank you so much for your high score and for your complimentary comments about our staff.It is always a pleasure to receive such kind reviews. Best regards
"room size is inadequate"
Rooms are ridiculously small. The pictures on-line are very deceiving. I would not have booked it if I knew how small the rooms are. Definitely not adequate for 3 people. The elevator is claustrophobic. Location although int he Plaka is in a bit of a ghetto.Genuine Expedia guest review
Response by Hermes Hotel Dear Guest, The area where the hotel is located is in the old city of Athens and the best for easy access to archeological sites and museum. I am sorry you were disapointed with the room size. I hope you will give us the oportunity to better assist you on a future trip. Best regards Dorina S.
we booked the hotel on the net site unseen and unheard of. when we arrived we were greeted by friendly staff and the access to the room was in a good size elevator. the room was very comfortable with great facilities and very comfy beds. the breakfast was very well catered for and the position of the hotel was great. close to all major sights and transport […] links. taxis outside the front door, train station within easy walking. all in all a great hotel. we will be back again. Read moreGenuine Hotels.com guest review
Response by Hermes Hotel Dear Guest, We are delighted to read that you had a great stay at the Hermes hotel, this summer. We thank you for your kind comments about our friendly staff. Best regards Dorina S.
"Reasonable stay in Athens Plaka area"
Hermes Hotel is reasonably comfortable and reasonably well-situated near the Plaka in Athens.Genuine Expedia guest review
Response by Hermes Hotel Dear Family, Thank you staying in Hermes hotel during your stay in Athens. I am glad you liked the area and the comfort we offer to our precious guests. Best regards Dorina S.
"Good value and location for price."
Good value hotel. Rooms small but clean and modern. Breakfast more than continental. Close to Monasteraki, Plaka. Not luxury but more than budget.Genuine Expedia guest review
Response by Hermes Hotel Dear Guest, I am pleased to read that you found our hotel of good value for money and for the very central location. Thank you taking the time to share your experience which will help future clients. Best regards Dorina S.
The location of this hotel is perfect and the staff was very helpful and kind. I recommend this hotel highly. It is fairly simple - no pool etc. - but just what anyone could ask for.Genuine Expedia guest review
Response by Hermes Hotel Dear Guest, I would like to thank you personally for your kind recommendation to others and for sharing your lovely feedback following your stay with us. I am thrilled that you enjoyed the location and most importantly the friendliness of our staff. Best regards Dorina S.
"Good Basic Accommodation and Excellent location"
Friendly and helpful staff. The single bed was uncomfortable and quite narrow but overall the room was adequate for our requirements. The roof area needed more shade as we were huddled together in a corner of the roof area out of the sun.Genuine Expedia guest review
Response by Hermes Hotel Dear Guest, We are very happy to know that your stay at the hotel was positive experience. In our attempt to improve we surely value all the feedback we can get from our guests. Hope to see you again. Best regards. Dorina S.
The only knock against this hotel is that it's situated on a busy road. If you plan on lounging by the pool (which is a shame in Mykonos, plenty to see) you will experience quite a bit of road and traffic noise. Otherwise, this hotel is perfect. Fantastic location, the staff bend over backwards to make you feel at home, none of that 'big chain' coldness. […] Rooms are BIG, bathrooms are BIG. Everything is tip top, new, and overall excellent. Look no further. Read moreGenuine Hotels.com guest review
Great location and great staff. Very close to the Plaka. Hotel was very clean. Free breakfast was great. Staff let us keep our extra luggage here while we took separate trips to the Greek Islands which was extremely helpful.Genuine Hotels.com guest review
Response by Hermes Hotel Dear Guest, We are very pleased to read that you enjoyed your stay in Hermes Hotel. Thank you for your kind comments. Best regards Dorina S.
"Convenient & comfortable"
Located not far from Syntagama Square, about 5-10 minute walk, which was very convenient. The streets (Apollonos, Mitropoleos) are rather shabby-looking at the Syntagama end, but walk down toward Monastaraki Square and you'll find yourself in the heart of the action, with plenty of restaurants to choose from. Not a long walk to the Acropolis entrance […] either - about 10-15 minutes. Partial view toward the Acropolis from the roof terrace. Very nice breakfast. Clean & neat room, modern decor. Staff were polite, and the guest relations manager went around at breakfast checking if everything was OK. Free wireless. Read moreGenuine Hotels.com guest review
We only stayed for 2 nights, hotel was spotless and they couldnt have done more to help us - recommend wholeheartedly!!Genuine Hotels.com guest review
Very helpful and very friendly staff. This hotel is very close to Syntagma Station giving access to the Metro. It is just off the attractive Plaka pedestrian shopping streets.Genuine Expedia guest review
"Good location, good breakfast"
I was satisfied.Genuine Hotels.com guest review
"Nice establishment, with personalised service."
The Hermes Hotel is a pleasing three star establishment that keeps things simple and concentrates of giving the traveller personalised service. My experience equates well with comments made by other reviewers. From the front desk reception staff to the housekeeping staff...all aim to please and ensure that the stay is pleasant. Reception into he hotel […] was painless, and I was presented with a map of Athens and asked if I had any queries at this time. The room was spotless, and everything worked. The TV came on automatically and English language channels were easy to find (not essential for me but a nice touch nevertheless). The laundry service offered was economical and prompt (I gave reception staff a large bag at 9am and it was returned to my room by 3pm on the same day...cost was 9 euro. The breakfast bar offered everything from cereal to toast, and there was a variety of yogurts, fruit and local fare to be had. Eva attended the tables individually each morning and discussed guests plans for the day, and readily offered information when required. This added to the personal touch provided by staff and was not intrusive, just very helpful. The hotel offered free WiFi...a feature not offered in a five star establishment in Athens that I had recently stayed at. Standalone computer and printer offered also. Complementary tea and coffee was available in same area. Read moreGenuine Expedia guest review
Response by Hermes Hotel Dear Guest, Thank you for your warm comments about your stay in Hermes hotel. It is always so nice to read such complimentary comments about our staff as they aim to make every guests’ stay memorable. I will ensure that your kind words are passed onto them and that their service is duly recognized. I do hope that we will have the opportunity of welcoming you back to the hotel soon. Best regards Dorina S.
Very nice hotel with very helpful staff and great location. Room small but comfortable and clean.Genuine Hotels.com guest review
"Great hotel for seeing the sights of Athens"
This hotel is fantastic. It is in a great location . Very central and easy to get to everything. The bus from the airport stops just a short walk away. The staff were great. Really friendly and helpful. The hotel owner chatted to guests in the dining room at breakfast. She was ready with ideas and advice. We even had a complimentary half bottle of wine. […] We travelled with our two teenage sons and had a connecting room which was really good. The breakfast was also very good. We had a great holiday. Thankyou. Read moreGenuine Expedia guest review
Response by Hermes Hotel Dear Guest, I am sorry it took me so long to thank you for your enthousiastic review about Hermes hotel. We hope we will have the opostunity to welcome you back soon. Best regards Dorina S.
"“Fabulous! Incredible staff,graet location !"
Everything was great! Very comfortable beds make up for the small room. Best hotel breakfast we experienced in our two week trip in Greece. Hermes is a Wonderful family hotel, but also good for romance too, with a cozy rooftop patio... my husband and I enjoyed a glass of wine and views of the acropolis ... They even held our bags for a few day while […] we took a side trip. Staff was truley amazing! Highly recommended! Read moreGenuine Hotels.com guest review
Great Location. Good breakfast. Wi-fi in hotel was offline for extended periods. Had an issue with the door key not working but was fixed very promptly. Service was excellent by all hotel staff.Genuine Hotels.com guest review
"good clean friendly hotel for short stay."
Shower was attached to taps and not on bracket on wall so therefore showering was quite difficult. Hotel quite centrally located for nice shops and restaurants. Staff very friendly and good choice at breakfast.Genuine Expedia guest review
"A good choice"
Stayed for ten days, and it was a comfortable experience. Staff are exceptionally pleasant, and the hotel is clean and well equipped. Very well situated for eating out in Plaka, and for access to all transport in Syntagma Square. just a few yards from the main shopping street, Ermou. All round, a very good choice.Genuine Expedia guest review
"Great central location"
Condition of the hotel overall was very good. Staff were friendly and helpful. When we first arrived we asked for a change of room and the hotel changed our room without issue. Breakfast was very good and set us up for the day. Only point was the soundproofing of room which wasn't too good. All in all great hotel with superb location to explore Athens […] sights; with top sites - Acropolis, Archealogy museum & Agora - within walking distance. Note: Staying here gives free access to sister hotel - Plaka hotel - with roof terrace that gives great night views to Acropolis. Read moreGenuine Expedia guest review
"A real find"
This is a really comfortable and well located hotel, excellent value for money, great atmosphere, very welcoming and helpful staff, highly recommended.Genuine Expedia guest review
A good hotel in the centre of Athens and I would stay there again. Breakfast was wonderful in particular, and I the cleanliness of the rooms was top rate. My only negative points were that the lift was too small. No more than two people could really fit in there, one if they had a suitcase. Also the shower wasn't great. After a minute or two it would […] flick back to bath but otherwise a great hotel and a very enjoyable stay. Read moreGenuine Expedia guest review
very good ! I would rate service and hotel room comfort 4.5Genuine Hotels.com guest review
Great location. Easy walk from Syntagma station (under 10mins). Woman at front desk was extremely nice, helpful and welcoming. Safe, quiet, clean, in a great location. Very pleased with our short stay. Coffee, tea and water available all day is a really nice touch. Go to Greece! It is a beautiful country...great sights, great food and the most accommodating, […] friendly people...and they need our tourist dollars! Read moreGenuine Expedia guest review
The hotel is well located for walking distance to all major sites in Athens. It is also close to many restaurants. The staff is very accommodating and suggested many walking tours of the city. We stayed there for 4 nights before leaving for a cruise and then returned again for 1 night before leaving for the airport. We had a very early flight and had […] to leave around 4am, and they still arranged coffee and breakfast for us at that time. Read moreGenuine Hotels.com guest review
"very close to the sights a walking distance"
the staff was very nice and helpful. the room was nice, please make sure if you order a double bed that is not to beds attached to each other. Breakfast could be a little more abundant. OVER ALL IS A VERY GOOD HOTEL!!!Genuine Hotels.com guest review
I stayed once a year in the last 2 years in this clean, modernized nice hotel and had a confirmed prepaid, non cancelable reservation again this year.We arrived heavily loaded with luggage and were surprised learning at reception that they were overbooked and could only accommodate us for 1 night.as we did not want to move, they refered us to their […] much less attractive sister Plaka hotel at the same prepaid rate.We had to schlepp again there but at least they helped securing a decent lodging. Unfortunate experience, probably related to a lack of updating with Expedia by the hotel. Read moreGenuine Hotels.com guest review
"family run hotel"
This is a family run hotel with outstanding service. The owners went out of their way to make sure that everything was very comfortable for our stay with a 6 month old baby (e.g., loaning us a big bucket to give our baby a bath on the balcony). We had a wonderful room with a balcony overlooking the outdoor pool. The breakfasts included in the price […] of the booking were truly delicious, and unlike many hotels, breakfast was offered until noon everyday (which is a huge help when you are working on the schedule of a baby and a different time zone). My only criticism is that while the hotel room was very clean when we arrived, it did not get well cleaned during our stay. Read moreGenuine Hotels.com guest review
Hotel was fine and staff excellent, however one member of the staff [on the front desk] kept recommending a friends Resteraunt which overpriced the food and they added extras not ordered on to the bill, we spoke to many people at the hotel who had the same experience - message is ignore any Resteraunt recommendationsGenuine Expedia guest review
Was very good dutdluyfuyfuyfuyfiy !uyfjyfjyg.jugkugku Hfcfchgvhgvjy UtcuyvjhvjhbkuGenuine Expedia guest review
"Hermes Hotel Athens"
Excellent value for money. Friendly, helpful staff. Easy walking distance to Syntagma, Plaka and Acropolis. Wide choice for Breakfast.Genuine Expedia guest review
"Good people make a good hotel..."
We chose the Hermes Hotel based on very positive feedback from previous travellers. We were looking for a convenient, city-centre location that was clean, comfortable and reasonably priced. We were certainly not disappointed by the Hermes. VERY conveniently located within a few minutes walking distance of Syntogma Metro station, we couldn't have been […] more "central" in Athens. All sights and facilities in this bustling capital city were at hand (walkable) and yet the Hermes itself is situated in a quiet back street that affords a peaceful stay. The room we had was clean, modern and comfortable and provided us with all that we needed for our five-night tourist stay. The general condition of the hotel (lobby, common areas, lift etc) is good and welcoming. The breakfast arrangements were just right for us. A self-service buffet in an informal and friendly setting with a good choice of hot and cold food never failed to provide a positive start to our day. Having praised the structure and facilities at the Hermes, however, all that can very quickly be forgotten in the event of poor service or uncaring staff. Nothing could have been further from the truth!! From the moment of our arrival until the time of our departure we were extremely impressed by the warmth, friendliness and efficiency of all the staff. Nothing was too much trouble and special mention must go to Maria, the Assistant Manager, who was unfailing in her efforts to ensure that our stay was special. And it was! Read moreGenuine Expedia guest review
"Hermes hotel - perfect location"
best choice of hotel, excelent location, clean rooms, friendly staff, satisfactory breakfast!!Genuine Hotels.com guest review
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