"Great Hotel, Great Bargin!!"
The hotel is well kept. Very helpful staff and it has a great location. It is rated as a 2 star hotel ,but it is a lot closer to a 4 star hotel.Genuine Expedia guest review
"A nice place to stay."
I had a very pleasant stay. The breakfast was good. The location is ideal. My only dislike is that the elevators are tiny.Genuine Expedia guest review
fab location, just bertween Syntagma Square, Plaka, Monasteraki...well equipped clean and comfortable, excellent included breakdfast, Great price. This hotel is lovely, but it is the staff where the Hermes shines best, professional..from reception, to housekeeping, and the wonderful lady in the breakfast area. This hotel is owned by the same folks that […] run the well respected and beloved Plaka Hotel, as well as the new Athens Center Square...obviously a seasoned operator. Read moreGenuine Hotels.com guest review
"the hidden gem"
Incredible - quiet location. The service was phenomenal- price was perfect and room was comfortable and clean. I would stay here over any other hotel in Athens.Genuine Hotels.com guest review
"Lovely place to stay"
Nice hotel room in a lovely area. Lots of people around in the street late at night. The view from the roof top at night is so magical. Only complaint i have was responses to emails. Wrote to them several times before my stay and recieved a reponse the very last mintute regarding my stay.Genuine Hotels.com guest review
"Autumn in Athens"
My second visit in less than a year and it was a good as last October. Very conveniently located in the centre of Athens but relatively quiet for a busy capital city. I very much enjoyed my 2 nights/3 days.Genuine Hotels.com guest review
"A special place."
The hotel is in a very central location close to all the archaeological sites. The most special aspect of this hotel however isthe staff. Everybody from the reception staff to the cleaner could not do enough for me.Genuine Hotels.com guest review
"Friendly hotel and very central"
Staff are a great asset here. The hotel is very handy to most tourist attractions and eating areas.Genuine Hotels.com guest review
"Perfect city centre hotel"
Slightly concerned at location when walking from Syntagma metro station as couple of interesting characters but nothing to worry about. Otherwise perfect location for visiting everywhere on foot. Staff excellent on reception with check in and restaurant manageress very good. Breakfast okay - hot food slightly limited. Room good - 5th floor with balcony, […] good wifi, comfy bed, air con wonderful and very welcoming. Loved the free tea, coffee & water in reception available throughout the day. Sister hotel (Plaka) has rooftop bar with fab views of Acropolis - must go and use. Read moreGenuine Hotels.com guest review
"Hermes hotel in plaka"
Everything ok, no problems but a bit pricey. My room was great with a huge terrace but my parents room was stuffy and tiny for the same price!Genuine Expedia guest review
Response by Hermes Hotel Dear Guest, Thank you for staying with us and for your review. As for the difference of the two rooms it was due to the fact that we were able to offer free upgrade to one . I am sorry we were not able for both. We hope seeing you again on a future trip to Athens. Best regards
"Happy to recommend"
We found the hotel was central to everything. The staff were very nice and helpful. They spoke excellent English. The room was a little cramped but ok overall. We enjoyed our stay there and would be happy to recommend it.Genuine Hotels.com guest review
"Rooms Unavailable Upon 12pm Check-In"
We arrived at the hotel at 12pm, just in time for check-in, however, we were told by the reception that the rooms are full and were asked to go to the sister hotel or otherwise wait until evening time. We were tired from our overnight flight and wanted to use the bathroom and hence, we went to the sister's hotel which looked older. The one that we booked […] had a bathtub but the sister's hotel did not have a bathtub and it was situated slightly further away. However, the reception staff and were helpful and polite. Read moreGenuine Hotels.com guest review
"Great location and great hotel for a family"
Hotel was walking distance to most sites and plenty of restaurants. Rooms great for us with 3 children. Staff were really helpful when we had to collect pre-paid ferry tickets. Breakfast also varied and fresh.Genuine Expedia guest review
"To be at the heart of Athens"
The hotel is located in the old part of the city. You can get practically any point you are interesting in in old Athens without using community transport.Genuine Expedia guest review
"Hermes Hotel July 2014"
Location was very good-able to walk to shops/restaurants in the Plaka and also to the Acropolis.Genuine Expedia guest review
Clean hotel in a good central location in Athens. One night stay and within waling distance of plaka markets and all the sights.Genuine Expedia guest review
"Pleasant and in a good location"
A nice functional hotel in a good location. Very clean, modern style, all the facilities you would expect including free wi-fi, room safe, toiletries, hairdryer, air-con etc. I wouldn't bother paying extra for a room with a balcony as the street is very narrow so you won't get any view. The best thing about this place is the location - I was visiting […] some friends who live in Athens and they said a lot of the areas where the big hotels are situated are not nice areas now after the recession and financial difficulties Greece has been through. The area where the Hermes Hotel is was perfect as it was central to everything. Otherwise I would say this hotel was pleasant and met our expectations but was nothing spectacular. Read moreGenuine Expedia guest review
"Excellent value for money"
Went with my partner. Decent price. Great location. Clean. Staff were friendly.Genuine Expedia guest review
"Close to the action but nicely tucked away"
Good location. Really friendly, helpful staff, especially the woman who came around at breakfast time, gently corrected our terrible Greek and helped us plan the day. Speaking of breakfast, we slept in one day way past closing time but they still made sure we got fed.Genuine Expedia guest review
"Pleasant hotel, walking distance to everything"
We arrived early morning from the port, our room wasn't ready. The lady at the front desk put our luggage in a storage room and invited us to have breakfast. The food was excellent , I wasn't expecting such good quality food. The coffee was excellent too! While eating a nice young lady was going around asking hotel guests if they needed help with directions […] etc. At night we sat on the roof top deck sipping wine looking at the Acropolis lit up. The rooms were comfortable and clean. Read moreGenuine Expedia guest review
"Very helpful Staff!!!"
My daughter and I stayed in Hermes hotel from May 25-28, 2014. We are very happy that we just walked from this hotel to the Acropolis! It is near good restaurants and other areas of interest too. The staff, especially those at the reception, were very accommodating, helpful, wonderful!Genuine Expedia guest review
"Great service and location!"
Only 5 min walk from Syntagma Square, where the 5 euro airport bus arrives and departs, and the main shopping strip, but most of all, only 10 min walk away from the foothills of The Acropolis! Hotel itself was clean, although the rooms were a bit outdated, the bathroom had nice marbling, and free WiFi. Breakfast was a good filler for the start of a […] long day of walking around the ruins! It also has a sister hotel called Plaka Hotel which you're entitled to use their rooftop bar with fantastic views of The Acropolis (you can BYO drinks!) Read moreGenuine Hotels.com guest review
Very friendly staff and great breakfast. However no minibar or tea or coffee in the hotel room. Also miss a couple of chairs and a small table on the balkony. Earlier I stayed at another hotel which offered breakfast on roof terrace with a fantastic view of Acropolis. By looking at the pictures I thought this might be the case too with Hermes but unfortunately […] no such thing. Still very kind and helpful staff at the desk! Read moreGenuine Hotels.com guest review
Response by Hermes Hotel Dear JF, Thank you for your kind review about our friendly staff. Referring to your comment on the breakfast room, I am sorry for the misunderstanding, but as per our description and photos, we have a fully air-conditioned breakfast room. Clients may take a tray and enjoy their breakfast on the roof terrace. Also as per our description we offer a mini fridge not a mini bar in the room and clients have the possibility to stock whatever they want at a low cost. In addition we offer free coffee and tea with biscuits at the lobby until late afternoon. Best regards Dorina S
"Hotel in Plaka District"
suitable for visiting acropolis and National Gardens.near syntagma square. Travel services were very good.Genuine Expedia guest review
Response by Hermes Hotel Dear Guest, All our staff thank you for your kind comments following you stay in Hermes hotel. We hope to see you again. Kind regards Dorina S
"Nice hotel, perfect location"
Located in Plaka, very close to the Acropolis and to the main square in Athens. We loved that we could walk from our hotel to all the places we wanted to visit. Plaka itself is very pretty, full of nice little shops and cosy restaurants. A friend of us booked the hotel and we were not very happy about the 3 stars. Normally we like a little bit more […] of luxury and like to book anything above 4 stars. OK, you do not have the luxury, but the room is spacious, the personal incredible helpful and friendly and the location..... So we learnt that stars is not everything. Read moreGenuine Expedia guest review
Response by Hermes Hotel Dear Francesco, We are so pleased to read that though you are guest of higher category we managed to offer you a very good experience and that you enjoyed your stay with us. Your review is mostly appreciated and all our staff thank you and hope to see you again on a future trip to Athens. Best regards Dorina S
"Good location and very helpful staff"
This hotel is perfectly located to the Plaka neighbourhood and Syntagma Square, but without feeling that you're on a busy street. The breakfast is great, and the staff (particularly Eva) are very helpful. Beds aren't the most comfortable, but we felt welcome and it was a good base for a few days of exploring Athens.Genuine Hotels.com guest review
"Great location, walking distance to Acropolis"
Athens is a very friendly city and for the most part clean and safe. Most people speak some english. The city has great history. As for our hotel ( Hermes Hotel) its location is within walking distance to the Acropolis, Museums, many historical ruins, great places to eat ( authentic greek food) and shopping. Also very close to public tranportion ( eg: […] subway, busses etc.) Read moreGenuine Expedia guest review
"Fantastic location, great breakfast & clean"
Staff are extremely helpful. Arrived really early and was allowed early check in at ~8am as some guest checked out early. The location is perfect. Nearby transportation: syntagma square buses & metro, monastiraki metro. Food nearby on metropoleos street, supermarket n pandrossou shopping street. Room is clean. Had superior room, so space wasn't a concern Duvet […] sheet had a hole in it which I noticed was flipped from inside to outside. Not surehowoften the sheets are changed. But wasn't thrilled that the side of the duvet that I sat on with my dirty jeans was flipped to the inside which I thought was clean. Just my OCD speaking? Overall still seams cleaned. Read moreGenuine Expedia guest review
"Service was second to none!"
The hotel was perfectly located for walking around the city. The service was brilliant, the hotel staff were extremely friendly and helpful. Would definitely stay here again!Genuine Hotels.com guest review
"Great hotel in a convenient location"
Our stay was very enjoyable at Hermes. It was in a great location in Plaka, was incredibly clean and up to date and provided a great breakfast. It was also very reasonable. The only negatives were that we couldn't use the tv on the first night (apparently the cleaner had pulled the aerial out) and there weren't any tea/coffee facilities in the room […] - although free tea and coffee were offered in reception until 7pm (but it's always nice to have a drink in your room! Read moreGenuine Hotels.com guest review
"Great value and location"
Lovely staff and fantastic value . We had everything we needed and I am sure if we asked for anything the hotel staff would have found a way to get it to us. This is a small boutique hotel and not luxurious . It is lovely all the same though .Genuine Expedia guest review
Response by Hermes Hotel Dear Guest, We thank you for a great review and high score. It is true that our staff would do anything to offer a great experience . Our guests satisfaction is of a priority . Thank you and hope to see you on a future trip to Athens. Best regards Dorina S
"Great location, shame about the rock-hard beds"
Location great, close to all the major sights. Good restaurants and shops nearby.Genuine Expedia guest review
Response by Hermes Hotel Dear Beccy, Thank you for choosing our hotel for your family holidays. I am glad you enjoyed the safe and central location, as well as the family room worked well for you. As for your comment on our bed and bathroom we will check it and necessary action will be adjusted. Best regards Dorina S
"Exceptional location and price"
everything was great. breakfast substantial. staff very nice. The bed was too soft for me, but thats just me.Genuine Expedia guest review
Response by Hermes Hotel Dear Rade, Your enthusiastic review and high score is mostly appreciated from all of us ans we really thank you! Best regards Dorina S.
FANTASTIC, I WILL STAY THERE AGAINGenuine Hotels.com guest review
Clean comfortable rooms, friendly staff, quiet neighbourhood, central location in Athens close to Plaka/AcropolisGenuine Hotels.com guest review
Response by Hermes Hotel Dear sz, Thank you for choosing Hermes Hotel for your stay in Athens. We are glad for your positive comments and high score. Hope to see you again. Happy New Year! Dorina S
"Excellent boutique hotel in a fantastic location!!"
This hotel is very close to Syntagma Square and ideally placed for the Plaka district. The welcome upon arrival was outstanding and the staff were unfailingly charming and helpful. The room was quite small but perfectly comfortable and the bathroom was spotless with instant hot water at all times. TV is set to BBC and CNN, so no need to search endlessly […] for an English-speaking channel. Air conditioning is controlled from the room. Breakfast was amazingly extensive! Everything from a "full English" through "Continental" to Greek specialities. Quite delicious! The reception area and lounge is extensive and comfortable with free tea, coffee and hot chocolate available all day. There is also a bar with alcoholic drinks to purchase.There is a big screen TV so you won't miss the football! There is Wi-Fi throughout the hotel which works perfectly and there is also a computer terminal with printer in the reception area so you can print your boarding pass for the return journey. There is a splendid view of the Acropolis from the roof garden and an even better view from the nearby Plaka Hotel which is owned by the same people. There is a weekly transport ticket which covers all buses, trolleys, trams and the Metro and is only 7 euros. You can go all the way to Glyfada and Piraeas on the tram with this ticket. You need a special ticket to and from the airport. There are literally thousands of yellow taxis but its much more interesting travelling with the locals. Read moreGenuine Expedia guest review
In general hotel is good, manager does a good relationship job in the breakfast. Room is quite small. Internet is good.Genuine Hotels.com guest review
Response by Hermes Hotel Dear Diego, We thank you for staying with us and for review. Kind regards Dorina S
"Great location and very good breakfast"
Very convenient for the Acropolis and central Athens, but rather expensive.Genuine Hotels.com guest review
Response by Hermes Hotel Dear Mike, Thank you staying in Hermes hotel. I am happy you enjoyed the excellent location of the hotel. Referring to your comment about the price, we do check prices of similar hotels in the area and we are always at a very good standard with the competition . Please note that the sooner someone books the better price he gets.Thank you again. Best regards Dorina S
The staff were very nice and helpful (especially the 2 women who came round at breakfast time each morning offering help and advice and who alerted me to a concert at the Herodion Theatre which we went to) and the room was comfortable and clean. One slight drawback was the noise of nearby air conditioning units or kitchen extractor fans when the window […] was open but that is probably inevitable in an inner city location. I'd definitely go back to the Hermes. Read moreGenuine Hotels.com guest review
Response by Hermes Hotel Dear Guest, It was our pleasure assisting you during your short stay in Athens. We are glad you enjoyed the comfort and cleanliness of the room. I am sorry for the A/C noise but as you mention is inevitable. I thank you for the understanding and hope to promise to better serve you on a future trip. Kind regards Dorina S.
"This is my second time staying"
The only bad thing they will not issue me the final bill. I hope Expedia will email it to meGenuine Expedia guest review
Response by Hermes Hotel Dear Guest, It is a great pleasure to have repeated client! I am glad you were satisfied once again. Concerning your bill, if you had prepaid at the time of booking, then the bill should be issued by Expedia. If your resrvation was to be paid at the hotel on your arrival then the receptionist should have issued it on your departure. Thank you again Best regards Dorina S.
"Good hotel very central"
Would visit this hotel again . Central location. Comfortable bed . Bath as well as shower. Fluffy towels. The owner and colleague friendly and helpful with finding ancient sites. Breakfast has good selection.Genuine Expedia guest review
"Good location, helpful staff"
I stayed for a quick 1-night journey on my way to the Greek Islands. The staff at Hermes were useful in getting me directions from Syntagma Square to the hotel. They also gave me suggestions on what to do during my short stay in Athens. Eva, who came around at breakfast and offered travel advice was especially useful. My bags were delayed but the hotel […] staff was helpful in alerting me as soon as they had arrived. Read moreGenuine Expedia guest review
Response by Hermes Hotel Dear Guest, Thank you for your warm comments about your stay in our hotel. It is always so nice to read such complimentary comments about our staff as they aim to make every guests’ stay memorable. I will ensure that your kind words are passed onto them and that their service is duly recognized.I do hope that we will have the opportunity of welcoming you back to the hotel soon. Best regards
"Perfect hotel in the heart of Athens"
Great hotel in the heart of Athens within walking distance to all the major attraction, plaka, mitrolpolis, syndagma, ermou, the acropolis, etc. The staff at the hotel are very friendly and helpful. Rooms clean and comfortable, great breakfast. The only negative is the room bar fridge was not effective at cooling drinks.Genuine Expedia guest review
Response by Hermes Hotel Dear Guest, Thank you for taking the time to share your positive experiences of your stay with us and our future guests. Your feedback helps us examine our achievements and to improve our service. Best regards. Dorina S.
The Hermes is a pleasant hotel in a very good location close to restaurants, shops, transport and walking distance to the Acropolis. Our room was a little small for two people but clean. The breakfast included in the price was very good with a mixture of hot & cold dishes. I would stay here again.Genuine Expedia guest review
Response by Hermes Hotel Dear Guest, Thank you for your kind comments on our well trained staff. We are glad you were satisfied with your stay. Should you decide to book again with us, please check also the room type : superior which is bigger than the standard room that you most probably booked. We hope to see you again on a future trip to Athens. Best regards
"Great hotel in Athens/ Plaka district."
Very helpful and knowledgable staff help make our time in Athens incredible.Genuine Expedia guest review
Response by Hermes Hotel Dear Guest Thank you so much for your high score and for your complimentary comments about our staff.It is always a pleasure to receive such kind reviews. Best regards
"room size is inadequate"
Rooms are ridiculously small. The pictures on-line are very deceiving. I would not have booked it if I knew how small the rooms are. Definitely not adequate for 3 people. The elevator is claustrophobic. Location although int he Plaka is in a bit of a ghetto.Genuine Expedia guest review
Response by Hermes Hotel Dear Guest, The area where the hotel is located is in the old city of Athens and the best for easy access to archeological sites and museum. I am sorry you were disapointed with the room size. I hope you will give us the oportunity to better assist you on a future trip. Best regards Dorina S.
we booked the hotel on the net site unseen and unheard of. when we arrived we were greeted by friendly staff and the access to the room was in a good size elevator. the room was very comfortable with great facilities and very comfy beds. the breakfast was very well catered for and the position of the hotel was great. close to all major sights and transport […] links. taxis outside the front door, train station within easy walking. all in all a great hotel. we will be back again. Read moreGenuine Hotels.com guest review
Response by Hermes Hotel Dear Guest, We are delighted to read that you had a great stay at the Hermes hotel, this summer. We thank you for your kind comments about our friendly staff. Best regards Dorina S.
"Reasonable stay in Athens Plaka area"
Hermes Hotel is reasonably comfortable and reasonably well-situated near the Plaka in Athens.Genuine Expedia guest review
Response by Hermes Hotel Dear Family, Thank you staying in Hermes hotel during your stay in Athens. I am glad you liked the area and the comfort we offer to our precious guests. Best regards Dorina S.
"Good value and location for price."
Good value hotel. Rooms small but clean and modern. Breakfast more than continental. Close to Monasteraki, Plaka. Not luxury but more than budget.Genuine Expedia guest review
Response by Hermes Hotel Dear Guest, I am pleased to read that you found our hotel of good value for money and for the very central location. Thank you taking the time to share your experience which will help future clients. Best regards Dorina S.
The location of this hotel is perfect and the staff was very helpful and kind. I recommend this hotel highly. It is fairly simple - no pool etc. - but just what anyone could ask for.Genuine Expedia guest review
Response by Hermes Hotel Dear Guest, I would like to thank you personally for your kind recommendation to others and for sharing your lovely feedback following your stay with us. I am thrilled that you enjoyed the location and most importantly the friendliness of our staff. Best regards Dorina S.
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