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  • Riu Lupita All Inclusive
  • All hotels in Playa del Carmen, Mexico
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1 room,  2 adults 
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Room 1:

Riu Lupita All Inclusive - Playa del Carmen

20.61326, -87.09151
3.5 stars
Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, 77710 Mexico ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $203 $91
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4.0 93 5

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    Riu Lupita All Inclusive
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Riu Lupita All Inclusive

    • Playacar Golf Club Hotels - Playa del Carmen 460 yards
    • Playacar Hotels - Riviera Maya 640 yards
    • Xaman Ha Aviary Hotels - Playa del Carmen 1400 yards
    • Playa Del Carmen, Quintana Roo (PCM) Hotels - Riviera Maya 1.0 mile
    • Playa del Carmen Maritime Terminal Hotels - Playa del Carmen 1.2 miles
    • All landmarks in Playa del Carmen

    Nearest hotels to Riu Lupita All Inclusive

    • Viva Wyndham Azteca Resort - All Inclusive
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    • Royal Hideaway Playacar All Inclusive
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    Nearby Family-friendly hotels, Playa del Carmen

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    Nearby All inclusive hotels in Playa del Carmen

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    Nearby Playa del Carmen Hotels with Gym

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      2.5 stars
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      Reviewed by a Hotels.com guest on Feb 27, 2013

      This guest did not leave a comment.

    • Now Sapphire Riviera Cancun All Inclusive
      4.0 stars
      4.3 from 28 guest ratings
      "Relaxing & romantic" Reviewed by a Hotels.com guest on Feb 26, 2013

      My husband and I stayed in a preferred room at the Now Sapphire for 10 nights in Feb. and wished we had booked a longer trip. The resort was beautiful, the food was good, and the people were friendly. We had dinner in all the restaurants except the Cibu although breakfast there was god. Our favorite was the Lemongrass both the regular menu and Hibatchi. If you buy a bottle of wine, you can sit at an outside table at the Lemongrass or Paramour. The water landscaping around these restaurants as well as the main resort area is beautiful. . Puerto Morelos is a little remote but with plenty of entertainment if that's what you like. We had an oceanfront room on the first floor with two double beds. We had asked for a king room but none were available for a couple days so the two double beds were put together and that worked out well. We elected to stay where we were since we loved the room location. We enjoyed the bali beds at the adults only pool. Much more comfortable than ones we've tried in the past. We usually like to spend more time at the beach but we had a few windy days and it was a little chilly so we moved to the pool which was more protected from the wind. I would only suggest a couple improvements. Air conditioning in the gym; It was very hot although I was content with the equipment. The other thing that would have been nice is the availability of food at the beach and pool areas so you don't have to go into a restaurant.

    • Ocean Breeze Rivera Maya
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      "Almost great!" Reviewed by a Hotels.com guest on Feb 25, 2013

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    • Sunscape Sabor Cozumel- All Inclusive
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      "Great Getaway! :)" Reviewed by a Hotels.com guest on Feb 25, 2013

      My friends and I had a great time at Sabor! The best rooms are with the ocean view, so I strongly encourage you to book those rooms. You will love it! The staff works very hard to make sure that you are happy, relaxed, and satisfied and I give them 10 stars for that! You can snorkel, kayak, and go on a little sailing boat right off the beach of the hotel – awesome! The guests are friendly too, so that adds even more positive energy to the great atmosphere! :) Hope you have fun too :)

    • Hotel Las Golondrinas
      3.0 stars
      3.8 from 14 guest ratings
      "Very Comfortable" Reviewed by a Hotels.com guest on Feb 24, 2013

      A very nice experience, stayed a total of 18 nights, 17 on one booking and added another night. The only thing I think could have improved our stay was the internet was not the most powerful. They hotel could also use a few more lounge chairs, and areas to sit for the guests.

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    Overview of Riu Lupita All Inclusive - Playa del Carmen

    Location.
    This all-inclusive Playa del Carmen hotel is edged by a golf course and a jungle in a planned community three kilometers from the beach. Xaman Ha Aviary is 1.4 kilometers away, and Xcaret Eco Theme Park is 4.6 kilometers away.

    Hotel Features.
    At this all-inclusive property meals and beverages at on-site restaurants and bars, taxes, and gratuities are included in room rates. Recreational activities and entertainment may also be included. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. A complimentary buffet breakfast is available to guests daily.

    Riu Lupita All Inclusive has two outdoor swimming pools, a fitness facility, a children's pool, children's club and tennis courts. Wireless Internet access is available in public areas (surcharge). This Playa del Carmen property includes three restaurants, a nightclub, and a poolside bar. The hotel offers massage, facials, body scrubs, manicures and pedicures. Self parking is complimentary and a shuttle is available free of charge to transfer guests to the beach.

    Guestrooms.
    Riu Lupita All Inclusive has 300 guestrooms with balconies. Televisions are equipped with satellite channels. Guestrooms provide high-speed wireless Internet access (surcharge), minibars, and in-room safes and offer complimentary bottled water. Bathrooms offer hair dryers. Cribs/infant beds are complimentary and available upon request.

    Image of Riu Lupita All Inclusive, Playa del Carmen
    4.0 out of 5 Excellent (93 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Stayed here for only 2 nights, and although it is the least fancy of the other Riu hotels in the area, it is also the cheapest, so it makes sense. If... you're trying to save money I would stay here because as a guest of Riu Lupita, you get access to use the facilities at the other fancier Rius, Tequila, Playacar and yucatan, which are all within walking distance, or a short shuttle bus drive. Playacar and yucatan have nicer, less crowded pools and have access to the beach , which is very nice and clean. you can also get drinks, breakfast and/or lunch at any of the 4 (Just not the Riu palace). The snack bar was okay, can hold you over till the next meal, and the buffet is better. nothing extrodinary, but good. I liked the breakfast buffet more than the dinner buffet. All the staff is super friendly and work hard to serve you, especially the bartenders and servers. The bed was a little hard, but not enough to disturb your sleep, plenty of alcohol/drinks in the mini fridge. Reviewed by a Hotels.com guest on Sep 20, 2012

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $91
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Habitacion Doble-Mexico

    Standard Latam

    Standard room with bathtub

    Standard

    Standard Europe

    Family room with bunk Bed

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

    Amenities

    • General
    • Beach/pool umbrellas
    • Garden
    • Gift shops or newsstand
    • Number of floors - 3
    • Patio
    • Poolside bar
    • Shopping on site
    • Suitable for children
    • Swimming pool - children's
    • Total number of rooms - 300
    • See more facilities
      • Beach shuttle (complimentary)
      • Children's club (free)
      • Free self parking
      • Luggage storage
      • Number of outdoor pools - 2
      • Tennis on site
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Complimentary toiletries
    • Electronic/magnetic keys
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room safe
    • Iron/ironing board (on request)
    • Shower/tub combination
    • Television
    • Window opens
    • See more room details
      • Air conditioning
      • Balcony
      • Ceiling fan
      • Climate control
      • Complimentary bottled water
      • Courtyard view
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • Dial-up Internet access (surcharge)
      • Direct-dial phone
      • ESPN
      • Extra towels/bedding
      • Garden view
      • Minibar
      • Phone
      • Pool view
      • Private bathroom
      • Satellite TV service
      • Wake-up calls
      • Wireless Internet access (surcharge)
    • Services
    • Free parking
    • Multilingual staff
    • Nightclub
    • Secure parking
    • Security guard
    • Self parking
    • Spa services on site
    • Supervised childcare/activities
    • Tour assistance
    • Wedding services
    • View more services
      • Babysitting or childcare
      • Beauty services
      • Express check-out
      • Fitness facilities
      • Free breakfast
      • Hair salon
      • Medical assistance available
    • Business & Event
    • 24-hour front desk
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Adelita - This main restaurant serves international and local specialties buffet-style at breakfast, lunch, and dinner, with theme-dinner buffets twice a week. All buffets include on-the-spot cooking stations. Dress code: Shorts, t-shirts, jeans, and sandals allowed.
    Maria Bonita - This Mexican restaurant is open for dinner service only. Reservations required. Dress code: Shorts, t-shirts, jeans, and sandals allowed.
    Cozumel - Beach club, snack bar, and restaurant. Lunch buffet, snacks, and beverages.

    Tequila Bar

    Panchito Snack Bar
    A complimentary buffet breakfast is available to guests daily.

    Recreation

    Riu Lupita's two pools include one with a shallow children's area. The hotel's beach club is on Playa del Carmen's main beach, and bustles with activity at all times. (Shuttle transportation to the beach club is provided every half-hour from morning until early evening.) The beach club has a snack bar and lounge-chair service.

    All non-motorized water sports—including windsurfing, snorkeling, and kayaking—are included in the All-Inclusive plan. There are two floodlit, hard-surface tennis courts on site, available day and night.

    The 18-hole Playacar Club de Golf course, across the street, is open to guests at an additional cost.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics on site
    • Basketball on site
    • Bicycle rentals nearby
    • Ecotours nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Motor boating nearby
    • Playground on site
    • Rowing or canoeing nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Snorkeling on site
    • Swimming on site
    • Volleyball on site
    • Water skiing nearby
    • Windsurfing on site

    Check-in information

    Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Playa del Carmen, Mexico
      of
    20.61326, -87.09151
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    Riu Lupita All Inclusive Playa del Carmen

    A short guide to Playa del Carmen

    Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.

    see all hotels in Playa del Carmen

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Playacar - 400 yards
    • Playacar Golf Club - 500 yards
    • Xcaret - 600 yards

    0.50 - 1.0 mi

    • Xaman Ha Aviary - 1400 yards

    1.0 - 3.0 mi

    • Playa Del Carmen Airport (PCM) - 1.0 mile
    • Playa del Carmen Maritime Terminal - 1.2 miles
    • 5ta Avenida - 1.2 miles
    • Yucatek Divers - 1.3 miles
    • Playa del Carmen Main Beach - 1.5 miles
    • Downtown Playa del Carmen - 1.5 miles
    • 28 de Julio Square - 1.5 miles

    3.0+ mi

    • Cozumel Intl. Airport (CZM) - 13 miles
    • Cancun Intl. Airport (CUN) - 33 miles
    • Isla Mujeres Airport (ISJ) - 49 miles
    All hotels in Playa del Carmen, Mexico
    Reviews
    • All (93)
    • Business (1)
    • Romance (10)
    • Family (13)
    • Friends (6)
    • Other (63)
    4.0 / 5
    Excellent

    Score breakdown (from 93 reviews)

    • 5.0
      (38)
    • 4.0
      (32)
    • 3.0
      (14)
    • 2.0
      (6)
    • 1.0
      (3)

    Average rating for:

    • Cleanliness
      4.3
    • Service
      4.4
    • Comfort
      3.8
    • Condition
      4.0

    Reviews: Overall

    • <Previous
    • Page 1 of 2
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    Riu Lupita All Inclusive - Playa del Carmen
    1.0 / 5
    Poor
    "Stay away from Riu."

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    The food was awful, I was sick the second nite there. Drinks were very bad tasting, I could drink only whiskey on ice. Forget about the bar in the room no ice and the rum, gin, and vodka were generic and tasted so bad we did not touch it. we tried the two other resorts owned by Riu and they were pretty sad also. We had to go to town to find decent food. All […] inclusive is a trick with this company to lure you in, birds and wild animals come into the dining area as your are eating. Lost 8 lbs. at an all inclusive resort, How about that. Read more
    Genuine Expedia guest review
    Other trip
    Dec 10, 2012
    Jack
    US

    Riu Lupita All Inclusive - Playa del Carmen
    3.0 / 5
    Good
    "OK"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Riu Lupita is just ok. My wife and I stayed there for about 5 days, but all we really needed the hotel for was for sleeping and occasional dining. We would leave the hotel after breakfast daily to undertake excursions in the surrounding areas and Cancun. The staff was friendly and helpful. The food was hit or miss (more misses than hits). At one point […] we abandoned lunch, hopped in a taxi to a sushi spot on 5th Ave. Although we knew we had access to the other nicer and bigger nearby Rius, we never had time nor cared to take advantage of that. We weren't there for the hotels. But all and all Riu was okay for our purpose. Read more
    Genuine Hotels.com guest review
    4 night romance trip in Nov 2012
    Goyo
    US

    Riu Lupita All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent
    "great if youre on a budget"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Stayed here for only 2 nights, and although it is the least fancy of the other Riu hotels in the area, it is also the cheapest, so it makes sense. If you're trying to save money I would stay here because as a guest of Riu Lupita, you get access to use the facilities at the other fancier Rius, Tequila, Playacar and yucatan, which are all within walking […] distance, or a short shuttle bus drive. Playacar and yucatan have nicer, less crowded pools and have access to the beach , which is very nice and clean. you can also get drinks, breakfast and/or lunch at any of the 4 (Just not the Riu palace). The snack bar was okay, can hold you over till the next meal, and the buffet is better. nothing extrodinary, but good. I liked the breakfast buffet more than the dinner buffet. All the staff is super friendly and work hard to serve you, especially the bartenders and servers. The bed was a little hard, but not enough to disturb your sleep, plenty of alcohol/drinks in the mini fridge. Read more
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    lo
    US

    Riu Lupita All Inclusive - Playa del Carmen
    2.0 / 5
    Fair
    "very missleading"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    The food was terrible i am not a drinker and i can tell you this the alcohol was watered down big time.
    Genuine Expedia guest review
    Other trip
    Sep 8, 2012
    peppe
    US

    Riu Lupita All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent
    "The real thing"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Excelent food and service.....need to improove the AC. also the water cutted some times, the WIFi wireless to week couldn't connect my phone wireless from the room only on the reception. No parking available some times.
    Genuine Expedia guest review
    Other trip
    Aug 6, 2012
    Julio
    US

    Riu Lupita All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent
    "Good times"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      5.0
    The Lupita is very small. If you want a relaxing and quaint resort this is the one for you. I got the sense that they know and understand they are so small in compairison to the other Riu's in the area and had to step it up with the food and entertainment. The food was GREAT! And there was tons of entertainment. The bus to the beach is a short ride. […] Also the ability to go to the other Riu's is a great plus. Read more
    Genuine Expedia guest review
    Other trip
    Aug 5, 2012
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    3.0 / 5
    Good
    "nice but boring"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice rooms. Good food. Friendly hotel staff. Hotel is Very isolated and no excitement in the evenings. On site disco and theatre entertainment are a joke. Would pay a little more next time to stay in one of the other riu hotels nearby.
    Genuine Hotels.com guest review
    2 night trip in May 2012
    marshall
    US

    Riu Lupita All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Unforgetable Vacation at Very Special RIU Lupita"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    RIU Lupita was exactly what my boyfriend and I were looking for. It was clean with immaculate grounds. All staff members were full of smiles and always warm-welcoming. The dance show was Amazing! The food was surprisingly good; something we looked forward to every day. Our room was pretty nice, but the bathroom was super nice. We got our room cleaned […] almost everyday just so I could get the surprise of seeing the creative and beautiful job the cleaning person would do. She always made us a towel animal like a bunny, a duck, and a monkey. One day it was a very large doll that was about as big as a 4 year old! The day she made the monkey, she made it so the monkey was holding a hibiscus and she had left flower petals neatly arranged in a grid pattern all over the bed with the colorful top sheet pulled into a giant bow. It was amazing! I took pictures everyday! The bed, as other reviewers have said, was a little on the hard side, but honestly, we slept better than we had in a long time with not one complaint. In fact, we are due to get a new mattress and because of our ease of sleep at Lupita and a little recent back pain, we've decided to get a firm bed! Lupita was a bit of a walk from the shopping/touristy area of Playa del Carmen and the beach, but the bus that ran every 15min was very convenient. One night we got the last bus ride (6:45pm) to town to have dinner and shop knowing we'd have to walk home. It turned out to be quite pleasant because the night air was breezy and the surrounding neighborhood was clean and safe. It took us about 30min at a medium pace. During the day on our bus rides to the beach, we always saw families with small children and people exercising in the neighborhood. Lupita was a perfect location to get to the beach, shop, eat out, head off for a tour, or just lay by the pool! There were at least 2 pools (we never did walk the entire grounds to find out if there were more): one that had a pool party everyday at 11:30am and one that was smal Read more
    Genuine Hotels.com guest review
    6 night trip in Mar 2012
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    1.0 / 5
    Poor
    "Not a good one.."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Food was not good. Repeating the same food everyday. Entertainment was awful. You feel you are stuck there. Beach is far, pool is bad, staff at front desk was bad. Over all bad experience, especially when I came over from El Cid resort.
    Genuine Expedia guest review
    Other trip
    Mar 28, 2012
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    2.0 / 5
    Fair
    "Not worth it!"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    The food was horrible - I had food poisoning. My room door wouldn't open so they had to change me into another room, but that took 2 hours and, surprise, the door of the new room did not work either. The staff could not be any less supportive.
    Genuine Expedia guest review
    Other trip
    Mar 25, 2012
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent
    "Not 5 star, but pefect place when on a budget!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    While this isn't a 5 star hotel, we found it perfect for what we needed. The rooms were clean, we weren't staying at the Hilton, so it was just a nice bed and a tv. There was an air conditioning unit in our room and a shower in the bathroom. There was also a nice balcony. The room was stocked with bottled water and the bar. You can tell they were using […] strong cleaning chemical to clean the room every day, but other than that we were pleased with our room. All the staff were super friendly and always answered our questions. Everyone spoke English. The pools and the lounge chairs and hammocks were all wonderful places to hang out. The food was what I expected. Again, it wasn't 5 star, but there were plenty of choices, from American to Italian, to Mexican dishes on the buffet. I enjoyed everything we ate. We would stay there again and the price was right. Read more
    Genuine Expedia guest review
    Other trip
    Mar 19, 2012
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    3.0 / 5
    Good
    "Staff is what makes this place amazing!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Staff is amazing!!!!! Hotel is a bit outdated but is definitely made up for by staff. Food is about a 3 out of 5; same food every day, not high quality and no authentic mexican food, more commercialized. Shuttle offered every 30 minutes to take you to other stops that offer the ocean but bus can be over packed and not convenient. Taxi anywhere in playacar […] is only $7US each way so will not cost much to just get a taxi. Out of all the RIU's offered, RIU Playacar was probably the nicest, RIU Yucatan was over packed and needs more chairs to accomodate. You are not allowed at RIU Palace and another location. Staff is extremely nice but if you are drinking by the pool at the RIU Playacar, be VERY generous on your tipping or they will ignore you; a couple US dollars are definitely not enough for them to care at that location. Staff at ALL other RIU's are amazing, it is only the Playacar that they definitely were not pleasant without generous tipping. Rest of staff is amazing and front desk is exceptional! If you go into town and you want authentic quesadillas, definitely stop at Las Quecas! SUPER amazing, rediculously cheap, and will not upset your stomach! A great bar that is super cheap with specials is the "hidden bar". Great location and will not break you! If you are from the US, I would recommend keeping dollars if you plan to go shopping. Read more
    Genuine Expedia guest review
    Other trip
    Mar 15, 2012
    Barrington
    US

    Riu Lupita All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "A return to Playa del Carmen"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    It was a wonderful experience. My only complaints are that the bed was not all that comfortable, the ceiling fan was either all the way on or barely turning, and the food was a little lacking on occasion. I loved the fact that we could use other RIU properties close by, which helped add to the experience. All in all an excellent experience and can't […] wait to go again. Read more
    Genuine Expedia guest review
    Other trip
    Mar 6, 2012
    Denny
    US

    Riu Lupita All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent
    "Great value, Great service, Ideal Vacation locale"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    This was our first stay in Playacar, a gated neighborhood of Playa del Carmen, and an ideal vacation spot. Most of the resorts here that we saw were beachfront and much more upscale, so this seems to be a way to stay in Playacar on the cheap. For total value, this can't be beat. The service was great - very friendly. The atmosphere was very laid back […] and friendly, too. There seemed to be few Americans, but many people from many different countries. Lupita isn't beachfront, but a free shuttle takes you from the hotel to the beach, with a stop near Playa del Carmen downtown, and it was easy and convenient. Lupita has its own beach "club" (snack bar, beers, tables, loungers, bathrooms) but we walked down to nearby Riu Playacar, one of the beachfront Riu properties that we had full access to, which had a bigger pool w/a full swimup bar, and bigger/better snack offerings at non-meal times. That is also where the beach water activities are (snorkel equip., kayaks, catamarans). The food was just so-so, and the snack bar at Lupita was especially unappetizing. Only one "special" restaurant for dinner at Lupita, and the menu was very limited. Nightly entertainment was surprisingly very good, and the kids who were there all seemed to be having a blast with the entertainment staff, who were all great. The beds were very hard and uncomfortable, rickety stairs led to 2/3 floor rooms, but otherwise the rooms were fine. Small TV, but don't go to Mexico to watch TV! Read more
    Genuine Expedia guest review
    Other trip
    Mar 3, 2012
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Fun in Playacar"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Loved the Lupita! Enjoyed the staff, meals, and entertainment - as well as the availability of the rest of the Riu properties.
    Genuine Expedia guest review
    Other trip
    Feb 29, 2012
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Small hotel with big perks."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The RIU Lupita is part of the RIU Playacar resort. You get access to all resturants and bars at the RIU Tequilla, Playacar and Yucatan. Save your money and stay here use the savings to extend your stay.
    Genuine Hotels.com guest review
    2 night trip in Feb 2012
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    2.0 / 5
    Fair

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2012
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent
    "Small, quaint, and charming."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The RIU Lupita is not for everyone. But if you want a smaller, affordable, or just romantic charm resort that doesn't have to be beach front, this is it. The beach is just a ten minute shuttle bus ride away and their are RUI sister resort privileges if you need to visit upscale to the larger, beach front resorts. This is not really a resort for children […] or families as there is little to do for them there other than the pool. The Lupita caters to Europeans and Canadians much more than the United States clientele. The resort doesn't even take U.S. Dollars for small room payments or fees and will only accept Euros, Pesos or a few other European currencies. The staff is superb! The resort is small and charming. If you just want a quiet vacation away from the hussle and bustle of the world, this could be it. Read more
    Genuine Expedia guest review
    Other trip
    Feb 18, 2012
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent
    "Great trip"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We stayed at the Riu Lupita from January 27 to January 31st. It was four women. We had 2 separate rooms, one on the 1st floor and one on the 3rd floor. *I would recommend the 1st floor because they aren't any elevators. They cleaned the rooms daily and re-stocked the mini bar every other day. Make sure you use the safe, my friend had her iPhone charger […] stolen. My purse and cash were in the room and not touched, but the charger stolen, very strange! There is one restaurant that serves Mexican food (that you need a reservation to) and of course the buffet. I thought the buffet food was good-same as any other all-inclusive resort. We took the free shuttle (comes every half an hour til 6:45pm) every day to the Riu Playa Car and would use their pool and beach. It was much livelier and you just can't beat staring at that blue ocean water! I went into this trip expecting to be waited on-but that's not the case. If you want a beach chair, you carry it yourself and if you want a drink, you hike it to the bar and get it yourself. It's not that big of a deal, but I am used to being pampered! We also took taxi's into town every day. They charge $7 each way. The town was awesome. Lots of restaurants, bars, nightclubs and stores. Very happening. Night life goes until 6 am! I would recommend this hotel as long as you know ahead of time what you're getting into. Read more
    Genuine Expedia guest review
    Other trip
    Feb 2, 2012
    Brooke
    US

    Riu Lupita All Inclusive - Playa del Carmen
    2.0 / 5
    Fair
    "Not recommended..."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    They had only 2 restaurants, a buffet, that had almost always the same food, cold and not very fresh. The other one was "a la carte"... it had 5 options of mexican food. Very disappointing. The best of the hotel were the animals that you could find walking everywhere... the "coaties or tejones", very cute. The bedrooms are old and everything makes  […] noise. Read more
    Genuine Expedia guest review
    Other trip
    Jan 19, 2012
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    2.0 / 5
    Fair
    "A review of the hotel AND hotels.com"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    My review is of both the hotel as well as of hotels.com accuracy of info. First, let me set the picture: I was in Tulum, Mexico for a weeklong yoga and meditation retrea but had to evacuate the resort after 3 days due to a cat 2 hurricane that was heading directly to the area. It wasn't an option to get an earlier flight out of Mexico, so I quickly […] visited hotels.com looking for an option of where to stay knowing that I wasn't going to find the same peaceful environment of yoga and organic food that I was forced to evacuate from. So, I booked the remaining 4 ngihts at Riu Lupita in Playa del Carmen as it was the Riu resort furthest from the ocean (keeping in mind the hurricane approaching). One main reason I chose this hotel was because the hotels.com website showed the following room features: "Room details: 1 king bed, or 1 king bed and 1 bunk bed, or 2 double beds. Balcony or terrace. Satellite TV. Direct-dial phone. Wired (high-speed) Internet access - surcharge.", etc. In-room internet access was critical as I needed to conduct business every day for several hours in a private setting. Upon checking in, I was informed that NO rooms had internet access and my only internet accessible options were the restaurant and the lobby. Not appropriate when I needed to conduct business without people overseeing or overhearing. I inquired about relocating to another Riu resort (there are 6 on the property) but was informed by the manager they were all evacutating to Riu Lupita because of the hurricane so I had no choice but to keep my reservation or they would release my room to someone else. Fearful of having no place to stay, no rental car and the hurricane headed directly towards the coast of Cancun/Playa del Carmen, I agreed to the room. Upon being shown my room, it was dirty and I had to get relocated to another room. Now let me say that I have never been to an all-inclusive resort where there are 4 full size bottles of liquor mounted in the bathroom with taps on them Read more
    Genuine Hotels.com guest review
    4 night trip in Oct 2011
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    3.0 / 5
    Good
    "Small and good for families but no beach"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Very small resort. Would be great with kids because walking short distances or older kids could walk by themselves. Hard to find sun all day around pool. Only two restaurants but food was good. Entertainment is very cheesy! Would not recommend for a couple or if you want to explore playa del carmen because the long distance from downtown and beaches. […] If you want to be on a beach all day then book the riu yucatan or the riu playacar. Lupita has a 10 min bus rise to the beach. Don't be afraid to get taxis and go down to 5th avenue or explore the back streets near 5th avenue. Read more
    Genuine Expedia guest review
    Other trip
    Dec 25, 2011
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent
    "Nice place, good price"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Hope to be able to stay there again. Great staff, peaceful, good food.
    Genuine Hotels.com guest review
    4 night trip with friends in Nov 2011
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Great deal for the money"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    What I liked most was the peace and quiet and the excellent staff. The food was very good. Really it was all I´d hoped for and most. Sure, it wasn´t on the beach, but the shuttle every 30 minutes was convenient and it was very enjoyable having access to the Rius Yucatan, Tequila, and Playacar, each one different. I can´t wait to come back. If you are […] looking for more luxurious rooms, go to the others. But if you like tranquilidad, go to Riu Lupita. Read more
    Genuine Hotels.com guest review
    Other trip
    Nov 22, 2011
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    3.0 / 5
    Good
    "good value for money"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Nice hotel, very good food, safe location, friendly and good service Room service missing and elevators.
    Genuine Expedia guest review
    Other trip
    Nov 20, 2011
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    2.0 / 5
    Fair
    "Not again"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    Not impressed with the management, small resort, not a large food variety , room ok but no clock, no coffee maker and no iron.but at least we enjoyed couple of shows and a very good mojito....
    Genuine Expedia guest review
    Other trip
    Nov 20, 2011
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent
    "Diamond in the ruff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This was our second time. Quaint, quiet, laid back and romantic. If you want a nice rest in the sun with great service and value for the money..Lupita is it. Not on the beach so its not for everybody, but 2 pools including a quiet pool is great for those wanting a rest without a lot of fanfair. Shuttle bus to their own private beach club with restaurant […] every 30 minutes. Whereas the larger Rui resorts in the area are more pretentious and where both the clientele and staff are not as friendly likely due to the size...the Lupita is small, cozy more laid back. But if you really do like the larger RIU resorts with bigger pools, more options and right on the ocean..you can still stay at one, play at four. Your wrist band gets you in to the Rui Playacar, Tequila & Yucatan. For exercise, we would walk to them most days (30 - 40 minutes), stay for breakfast, rest at the beach or pool, have lunch, then return by the shuttle bus. You can get it all if you really want it! Rui Lupita. Highly recommended Read more
    Genuine Expedia guest review
    Other trip
    Nov 18, 2011
    Blair D
    US

    Riu Lupita All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "More than expected"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I loved this location although it was somewhat confusing getting there. It was easy to make friends here becuse the hotel had nightly entertainment, It was perfect and I was even surpirised that my mini bar was filled with sodas and beers that I took on my roadtrips.
    Genuine Expedia guest review
    Other trip
    Sep 19, 2011
    Isabael R
    US

    Riu Lupita All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "More than expected"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I loved this location although it was somewhat confusing getting there. It was easy to make friends here becuse the hotel had nightly entertainment, It was perfect and I was even surpirised that my mini bar was filled with sodas and beers that I took on my roadtrips.
    Genuine Expedia guest review
    Other trip
    Sep 19, 2011
    Savvy Shopper
    US

    Riu Lupita All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent
    "Another Riu Trip"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The Lupita is a small property for the Riu and unlike any other in layout. Having said that the stay was pleasant, with all of the usual Riu activities. Location in Playacar was nice, and having the ability to use the other Riu hotels nearby for beach access was nice. For the price of the sat it was great value. Will stay again.
    Genuine Expedia guest review
    Other trip
    Aug 2, 2011
    John M
    US

    Riu Lupita All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Very Pleased"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    My girlfriend and I traveled with her 16-year old daughter and friend the last week in July. We wanted a place for the girls to roam yet with boundaries. Check-in was quick. The property is “quaint” and easy to navigate. An easy 3-minute walk through manicured grounds got us to everything we needed. We got rooms 2520 and 2521 which are on a loop furthest […] from the central services area. The rooms were generally OK with modest furnishings. The grounds were beautiful but the lack of rigorous building maintenance was distracting. Mattresses are firm but not uncomfortable. A/C wall unit not easy to dial in a comfortable setting. We choose constant full-blast cold over muggy. There were other minor issues but nothing that prevented us from adapting. The rooms met our needs even though just a bit of tweaking could make it so much better. Breakfast, lunch and dinner are strikingly similar to other Riu properties though less elaborate. Many superb items at each meal. It’s self-serve all the way even at the bar. A shuttle bus makes a round trip to the beach every half-hour. There are two legs to the 2-mile 15-minute run, with stops at Playa del Carmen and then at a walkway next to the Riu Palace Riviera Maya. The walkway leads to the Cozumel Beach Club. Great place for families. Quaint property with free-running animals, all-inclusive food and drinks, evening entertainment, lounge chairs plentiful both poolside and at the beach. We thoroughly enjoyed our stay! Read more
    Genuine Expedia guest review
    Other trip
    Aug 1, 2011
    Jim Z
    US

    Riu Lupita All Inclusive - Playa del Carmen
    3.0 / 5
    Good
    "not impressed"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    not have in room clock no have dresses code enter in dinner no like mexico food only in dinner swim dress in dinner
    Genuine Expedia guest review
    Other trip
    Jul 31, 2011
    Mark MF
    US

    Riu Lupita All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Amazing Hotel and Staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Riu Lupita is a family friendly environment. The location is beautiful and the staff members are very attentive. There was not one bad day or a moment I wasn't having fun. Definitely planning to go back soon!!!!!! Never wanted to come back.
    Genuine Expedia guest review
    Other trip
    Jul 25, 2011
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent
    "Average"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    nothing special, but good.
    Genuine Expedia guest review
    Other trip
    Jul 11, 2011
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent
    "nice quaint hotel"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    The Lupita is pretty much what we expected. It was a little smaller of a resort which was nice for families or couples that wanted to get away from the large loud resorts. Our room was very clean and well stocked. The food was very good. This was our 7th trip to Mexico and I would rate the food from the Lupita and the other Riu resorts the best. The […] only thing I would say negative is the bed was incredibly hard. Overall we had a great stay, reasonably priced,nice area,great food, nice staff, a great vacation. Read more
    Genuine Expedia guest review
    Other trip
    Feb 27, 2011
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    3.0 / 5
    Good
    "Great Value"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Price and value were very good. In August 2010, my wife and I stayed at the RIU Tequila and I would recommend that hotel before the Lupita. But again, I'm not saying it wasn't a good experience. A couple of updates would be nice but are not deal breakers. Updating the locks on the doors to key cards would be nice, programmable, large in-room safes would […] also be recommended. The stair case going up to our room (1120) was in a bit of dis-repair. The 3rd step from the bottom wasn't nailed into place and was a bit tricky to navigate. The number of restaurant choices as well as choices of cuisine were not as numerous as the Tequila either, however, I feel the quality of the food is on par with the Tequila and that is fine. One thing I found a bit peculiar was the in-room mini-bar. It was mounted on the wall, but with no bottles of liquor in place. One suggestion from a customer service point of view . . . if you are not going to offer this amenity, take down the mini-bar from the wall. Remember, all of RIU's properties in Playacar are rated (by RIU) as five stars . . . they are not! This is how I would rate them: 1.Playacar Palace - Riviera Maya 2. Playacar Palace - Mexico 3./4. Yucatan and Playacar 5. Tequila 6. Lupita My wife and I enjoy the Playacar area very much. It is an upscale neighborhood and we have no reservations about walking around the area day or night. Can't wait to go back to Playacar, however, I think it is time to try a RIU Palace! Read more
    Genuine Expedia guest review
    Other trip
    Feb 11, 2011
    Bill A
    US

    Riu Lupita All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent
    "We will definitely go back !!!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    I have to brake it down in different categories ! 1) The staff and their service was outstanding ... Everybody was so nice , great attitude , very attentive can`t say enough about them. 2) The food was not the greatest , it was just ok ! No variety , everyday same thing... What was there was fine for vacation. (was not expecting LE CIRQUE quality food […] either) 3) The beach was about 5 min. away in a bus that picks you up at both locations on time ...It gives you an option of getting off 2 blocks away from the center of town. The beach was very nice and the surroundings are fantastic. Remember with RIU LUPITA you also have the option of using 3 other Riu Hotels in the area !!! We will definitely go back. Read more
    Genuine Expedia guest review
    Other trip
    Jan 21, 2011
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Great experience!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel is plesant, food was good, entertainment and drinks were just what we needed! The beach was not too far, and with the option to use other nearby Rui anemities were the highlight of the trip. Not to mention, Calle 12 was party central!!!!!!! Absolutely will return!!!!!!
    Genuine Expedia guest review
    Other trip
    Dec 15, 2010
    Angie Z
    US

    Riu Lupita All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Riu Lupita wowowowo"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A perfect stay , excellent staff , great food and drinks , the transportation to the beach is great , total recommended
    Genuine Expedia guest review
    Other trip
    Nov 10, 2010
    lorenzo
    US

    Riu Lupita All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Excellent Service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was an excellent experience. from the minute we walked in Antonio at teh front desk was wonderful and accomodating. he even told us to go eat before checking in becuase the restaurant was closing in 45 minutes. the room was perfect and the staff in general was great. we will difinitely stay here again and recommend the hotel as well.
    Genuine Hotels.com guest review
    3 night family trip in Sep 2010
    Diego B.
    US

    Riu Lupita All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night romance trip in Aug 2010
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "WILL DEFO BE GOING BACK...OUR NEW FAV PLACE"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    from the start it was easy: got on flight, arrived in cancun, walked out of airport to a bnch of sales ppl offering this and that..walked up to a girl who looked like she knew what we were doing and asked her where do we get the bus to playa del carmen, she told us where and when it would get here, we paid her, and she gave us our tickets, think two […] tickets cost about $30 give or take and they were one way, we bough our return at the bus station in playa DC on the way home... got to Playa DC and the bus dropped us at the central bus station (70min ride) where we got a taxi to our hotel, taxi cost $5 and took about 4-5 mins ride. CHECK-IN AND ROOMS...easy peasy! room was fine, nothing to scream about, tile floors, comfy bed, AC was a blessing, balcony over looking fab pool, close to everything, mini bar and fridge were very well stocked, room cleaned daily, bath tub was great for a good soak. TV had lots of channels in english. HOTEL PROPERTY: very well maintained, staff very very frendly, restaurants very good, pool side bar, below basic, but main two restaurants were great, for breakfast lunch and dinner. servers were great too, even though the buffet is self service, you have an escort to your table...3 pools, 2 of which were open and NEVER over crowded, and are open 24/7. relly nice property for a leisurey walk in the evenings, yes there are wildlife running around, but they are as afraid of you as you are of them! we had no probs with mosquitos like a previous post said. Read more
    Genuine Expedia guest review
    Other trip
    Sep 19, 2010
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "we just can't wait to go back"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Everything was great and all the staff there was great. The rooms need some changes like new and softer beds but other than that i loved the stay
    Genuine Expedia guest review
    Other trip
    Aug 24, 2010
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent
    "Can't wait to stay at a Riu again"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Traveled from June 9 2010 to the 14th and it was just amazing. Nothing could of gone wrong. The hotel was all we wanted and more. We arrived a few hours early and they had no problem giving us a room at that time. All the bartenders, waiters and staff were exellent. The hotel is small, but the best part about it is you are allowed to wonder onto the […] Riu Yuchatan, Tequila and Playcar. Riu Lupita is not on the beach, but the convient shuttle drops you off at the beach club and the other resorts are all within a walking distance. Like I mentioned the Lupita is a small resort so if your looking to party this isn't the place, it's a very relaxing cool atmosphere the entertainment staff is great at getting the guests involved and having a good time. Now for the food, for an All-Inclusive resort the food was great. Everyday was something different and very tasty. I have stayed at the Oasis in Cancun and the food at the Lupita was Sooo much better. The beds in the rooms are a little hard, but you do get used to them. Met a couple who were staying at a 5 star resort and told us their bed was as hard as a rock too. I have nothing but good things to say about this resort it met all our needs and can't wait to return to a Riu Resort. Read more
    Genuine Expedia guest review
    Other trip
    Jun 15, 2010
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "nice for those who like to be entertained,"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    , but we prefer quite and privacy
    Genuine Expedia guest review
    Other trip
    Jun 9, 2010
    A Traveller
    US

    Riu Lupita All Inclusive - Playa del Carmen
    3.0 / 5
    Good
    "very un-riu hotel---just okay but will not go back"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    they say room is "stocked bar"--well this means that you get 4 cans of pop and water and beer every 2 days!!! the sound system at the pool was just short of terrible!!! entertainment was just okay---food was good, but compared to the other riu's i have stayed at it was poor!! no sports bar, nothing really to do in this complex/// had shuttle to the […] beach which was nice if you like to walk about half mile to get there!! asked to get more beer in room and they said no--so i had to walk about a mile to a carryout to get a 6-pack for 9.00 usd then hike back!! this place was just ok--but its really for the older folks as far as i am concerned. Read more
    Genuine Expedia guest review
    Other trip
    Jun 3, 2010
    david c
    US

    Riu Lupita All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Expedia guest review
    Other trip
    May 26, 2010
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Riu Lupita All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Great start to our holiday!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved starting our holiday at Riu Lupita. All the staff were fab, the food was great and it was really clean and well looked after. Not sure it would have been my cup of tea for more than the three days we were there, but we were travelling round quite a bit and the hotel was obviously geared towards families. There was a great kids club and the show […] every night was entertaining - I've never seen staff who work so hard! Would definitely recommend to friends, especially those with children. Cheers for getting our holiday off to a fab start - it was quite tough when we realised that for the rest of our stay we'd actually have to start paying for food and drink!! Read more
    Genuine Hotels.com guest review
    3 night trip in Jul 2012
    A Traveller
    GB

    Riu Lupita All Inclusive - Playa del Carmen
    5.0 / 5
    Outstanding
    "Lovely and friendly resort"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Nice, no luxury, but very cosy ALL INCLUSIVE resort Even if not by the beach, the transportation to Beach Club and Center of Playa del Carmen works perfectly (every 30 minutes). Three other Riu resorts are also available for your use, two of which by the beach. You can even have lunch at other Riu resorts, only dinner is limited to your own. Lots of […] activities by the pool area, but not too noisy. There is also a second pool, which is very quiet. Little Spa with massage and hair dresser was nice extra. First impression was a little ragged, but soon we felt very homely at Riu Lupita. Only weak point was, that contrary to Hotels.com information, there was no internet access in room, but WiFi in reception and pool area. Hotel staff (reception, chambermaids, activities etc.) were all very, very friendly, helpful and nice. Read more
    Genuine Hotels.com guest review
    7 night trip in Feb 2012
    A Traveller
    GB

    Riu Lupita All Inclusive - Playa del Carmen
    4.0 / 5
    Excellent
    "Hotel Riu Lupita in Playa del Carmen Mexico"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Excellent relaxing 4 night break during a 3 week touring holiday in Mexico.Ideal facilities i.e. pools,palms and bars for a couple or families.
    Genuine Hotels.com guest review
    4 night trip in Feb 2012
    A Traveller
    GB
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