All hotels in Vienna, Austria
1 room, 2 adults
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Breite Gasse 9, Vienna, Vienna, 1070, Austria, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 156 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    3.7
  • Condition
    3.9
  • Neighborhood
    4.4
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5.0 / 5Outstanding
"Very Nice and Convenient to the Museum District"
We enjoyed the proximity to the UBahn as well as the entire museuem district - our main purpose in visiting Vienn. It's a very short walk to everything we needed, including an excellent restaurant for dinner, literally steps away from the hotel.
Genuine Hotels.com guest review
4 night family trip Jun 11, 2015
Ray
US
2.0 / 5Fair
"No Air Conditioning"
Except for six rooms, this hotel does not have air conditioning in its rooms. When it is hot outside, it is very hot in the rooms.
Genuine Hotels.com guest review
2 night trip with friends Jun 4, 2015
A Traveler
US
4.0 / 5Excellent
"Very convenient and cordial"
Very convenient location to museums, theaters, shopping, the Ring, trams, U-bahn, and sights. The room requested was small, but functional and very quiet. The hotel marquee is over the entrance, but not readable from the sidewalk. The only clue to the entrance is a red awning. The front desk staff speaks excellent English and is very cordial. There are internet computers and a printer available in the lobby which are not mentioned online. The room and facilities were up to date and clean. I would stay again.
Genuine Hotels.com guest review
2 night trip Jan 19, 2015
Gerald
US
2.0 / 5Fair
"2.5 star hotel masquerading as a four star hotel"
This is not a four star hotel and it will never be without AC. It is a decent hotel in a good location. The single rooms are very basic, with plactic chairs and linoleum on the floor. Double rooms are more comfortable, but still no AC. The location is extremely good and if you don't AC, that's an hotel for you.
Genuine Hotels.com guest review
3 night trip Sep 19, 2014
A Traveler
US
4.0 / 5Excellent
"Nice location"
This hotel was in a great location for many museums. The room was not soundproof enough as honeymooners next door had a major shouting dispute and kept us awake until 3am. Breakfast was great but a little pricy compared to other hotels we stayed at on this trip.
Genuine Hotels.com guest review
4 night trip Sep 19, 2014
DB
US
4.0 / 5Excellent
"pros vs cons in colour"
I'd say the biggest drawback relates directly to how few rooms have air conditioning. The hotel should have more rooms with air conditioning. The staff are truly the real gem of the hotel. Truly friendly, kind and helpful staff made my stay quite memorable. The juice/ coffee area is also a nice touch.
Genuine Hotels.com guest review
1 night business trip Jul 30, 2014
A Traveler
US
4.0 / 5Excellent
"Short stay"
I was only here for 2 nights, but the one thing that stood out to me was the hotel staff. They were always ready to help and full of useful information. I have stayed at allot of hotels (current one is ~200 euro a night) that have much nicer rooms, but are seriously lacking on the hospitality. Personally the staff, the price, and location are why I would come back.
Genuine Expedia guest review
Other trip Jul 21, 2014
Jet
US
3.0 / 5Good
"Pretty good stay"
Great service, good location and clean room. Big problem was the fact that we were tricked by it being "partially air conditioned." There was no air conditioning in the room on a very hot summer night and they had no fans for the first night.
Genuine Hotels.com guest review
2 night family trip Jun 9, 2014
A Traveler
US
3.0 / 5Good
"nice hotel, very well located, confortable"
very good, pleasant visit to Vienna
Genuine Expedia guest review
Other trip May 5, 2014
A Traveler
US
5.0 / 5Outstanding
Very clean room! Fantastic amenities and quality of service. Perfect location for museums and walking distance to St. Stephan's Platz.
Genuine Hotels.com guest review
Response by Hotel Viennart am Museumsquartier
Thanks a lot for your feedback and the time you spent for writing it! We are very happy to hear that you enjoyed your stay in our hotel and have been convident with our service! We would be happy to welcoming again in our hotel ViennArt am Museumsquartier
1 night trip Oct 20, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel next to Vienna's Museum Quarter"
We loved everything about this hotel from the location to friendly, knowledgeable staff
Genuine Expedia guest review
Response by Hotel Viennart am Museumsquartier
Thank you very much for your feedback! We are happy to hear, that you enjoyed your stay in our hotel and that you have been confident with everything. I will also let know our hotel staff! We would be happy to welcoming you again!
Other trip Oct 31, 2013
ArtB
US
3.0 / 5Good
"Nice staff, okay for 1 night but better options"
The hotel staff is very kind and helpful. The lobby is clean and the room isn't bad. The internet did not work and the bed was uncomfortable. The price is good however. Parking is a nightmare, even with a parking garage nearby. No ac or fans in the room. For a quickie easy 1 night place it is acceptable, but for a vacation I recommend a different location and hotel. For business travel it passes but the internet did not work so it caused problems for me with my travel.
Genuine Hotels.com guest review
Response by Hotel Viennart am Museumsquartier
I am really sorry you had probelms with the internet connection. We just upgraded to a higher quality. So it should work better now.
1 night business trip Sep 22, 2013
Jason
US
3.0 / 5Good
"Great Location, Rooms Need Serious Upgrading"
We selected Viennart because of its location to the museum quarter and the 4 star rating. We were pleased with the hotel staff and lobby. And, the free drinks available during the day are definately a plus. However, the rooms leave much to be desired and simply don't rate with other 4 star hotels. Our first room was in the front of the hotel (the red(?) side), facing the main street. The day was warm and the room temperature reflected this. It turns out that there is no ventilation in the room. No fan, no AC, no vents; nothing to reduce the temperature except by opening the windows. So, we opened the windows, only to discover that the street noise was excessively loud (think lots of trucks, trams, and major construction nearby). We did request to be moved to a quieter room; the staff wasn't able to do this until the following day. Fair enough given that our request was made in the late afternoon. So, we slept in a very hot room with the windows closed. When we mentioned this to the desk clerk, we were told that it was an old building and that no rooms had ventilation. However, we did notice the hallway and lobby are nicely air conditioned. The following day we moved to the "blue" side of the hotel and went through the same problems with a "quieter" room. It really wasn't quieter. Overall, I cannot consider the Viennart equilvelent to a 4 star hotel and would definately not recommend staying during the warm months (June through September).
Genuine Expedia guest review
Other trip Sep 8, 2013
Bob
US
4.0 / 5Excellent
"Close to all must-see sights"
The Viennart Hotel is within walking distance to most of the key sights associated with Hapsburg Vienna. It's also very close to the shops and eateries in Mariahilfer Street and to the famous Graben. The staff were very helpful indeed, and the breakfast value for money. Air con only downstairs. However, despite having a fan in the room, the room was very hot at night as we had to close the windows against traffic noise. Best NOT to stay there in the summer months unless you don't mind a noisy or hot night.
Genuine Hotels.com guest review
4 night business trip Jul 5, 2013
Helen & Peter
US
5.0 / 5Outstanding
"Wonderful Vienna hotel"
Great location, free wifi breakfast not included but a very nice buffet, loved the free coffee and cold drinks 24 hours a day fun appearance to the hotel Staff friendly and helpful price very good for location public transportation is very near, wonderful shopping area 2 blocks away, SPAR market at the end of the street, museums around the corner
Genuine Expedia guest review
Other trip Jun 6, 2013
Jan
US
5.0 / 5Outstanding
"Great atmosphere, great stay."
Would go back. Excellent location: peaceful street, right behind MuseumQuarter, near a busier street with shops and a subway stop nearby. Very nice atmosphere, very nice staff, good free wifi etc... Had a small single room but perfect for my needs.
Genuine Expedia guest review
Other trip Apr 23, 2013
Andre
US
5.0 / 5Outstanding
"great location, comfortable stay"
very close to a subway, easy access to all parts of the city. minutes walk to museum quartier, great restaurants, and grocery store. free coffee and internet access. rooms were clean and modern, very comfortable. friendly and helpful staff. highly recommended.
Genuine Hotels.com guest review
3 night romance trip Mar 13, 2013
A Traveler
US
4.0 / 5Excellent
"Great hotel in a great location"
This hotel is in a great location for exploring Vienna since it is within walking distance (up to 20 mins) of nearly all the big sights.The staff was pleasant and helpful and provided 24 service. The room was clean and large enough for two people. I reserved the standard double and my friend and I had plenty of space.There was even a mini-bar that was reasonably priced. The decor was modern and exactly what I expected. It wasn't anything fancy but a good deal for the price. We didn't have any problems with the wifi in the room. You did need to get a new password every 18 hours but it was fast and worked all the time. My only complaint was that the room was quite warm, even for December and even with the radiators turned down so we slept with the window open. There was a bit of street noise but it wasn't bad. I would definitely recommend the hotel to others and would return.
Genuine Expedia guest review
Other trip Dec 26, 2012
A Traveler
US
5.0 / 5Outstanding
"Perfect Size for Solo Traveler"
I had a wonderful 4 day stay while visiting the Christmas Markets at the end of November. I had a "comfort single" room that was big enough to have a desk and an arm chair. I did not feel cramped at all. It was in the "red" building but faced into the courtyard, not the street. The bathroom was plenty large, too. The breakfast spread is enormous. There was everything from American style eggs and bacon, European style cold cut meat and cheese, yogurt, pastries, bread and a blender/juicer with fresh fruit and vegetables. The location is excellent - I could walk or take subway easily. Free wi-fi, free internet computers in the lobby and free beverages 'round the clock were nice perks, too.
Genuine Expedia guest review
Other trip Dec 2, 2012
Bethany
US
4.0 / 5Excellent
"Nice hotel close to downtown"
Nice little hotel, walking distance from museum quarter and the old town
Genuine Expedia guest review
Other trip Nov 2, 2012
A Traveler
US
4.0 / 5Excellent
Overall, we'd definitely stay here again. Great location. Only 15 min. walk to St. Stephens and downtown and very close to a metro stop that both the U2 and U3 run through. The hotel staff was excellent. We were travelling with our baby and they were incredibly accommodating and helpful, letting us do a late checkout so he could nap, giving him some yogurt from the back when he was hungry, etc. I think the room should be rated a 3 star rather than a 4, and the walls are a little thin, but overall a great stay. It may just be a problem with our room, but we had a lot of trouble getting the internet to work properly. It worked fine in the lobby, though.
Genuine Hotels.com guest review
2 night trip Oct 26, 2012
Stephanie
US
3.0 / 5Good
"Good location, Needs Improved Security"
Hotel was in a great location - next to museums and metro stop, as well as an easy walk to many sights. Right in Spittelberg, so away from main tourist fray - there are several small alleys with cozy restaurants and boutique shops. Hotel and room were fine, but nothing especially comfortable - fortunately, I had top floor with balcony so windows provided fresh air. Breakfast was expensive and never saw anyone eating there, didn't look particularly appetizing. Warning, they still use keys that are kept behind the main desk - no security validation to get your key back and only one girl works behind reception, no other security or service personnel. There is WiFi in rooms, but you have to get a new login every 18 hours and it's not a secure connection.
Genuine Hotels.com guest review
Other trip Oct 8, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"A good base to explore Old Town Vienna"
Central location and great price equals bags of value for the money. The rooms were clean and presentable, although the lack of air conditioning during summer meant it was at times a touch stifling. Service was courteous. The best value was access to free juice and hot drinks in the bar area up until midnight. The buffet breakfast was also a good proposition: wide selection, good quality items, which could set you up for the day.
Genuine Hotels.com guest review
2 night trip Jun 27, 2015
Loo
GB
4.0 / 5Excellent
"Good"
Good location and comfort room. The staff are not so friend.
Genuine Hotels.com guest review
5 night business trip Apr 19, 2015
Yi
SG
4.0 / 5Excellent
"Review"
Hotel was clean, comfortable and staff helpful. Location is great, only 2 minutes walk to Museumsquartier and 15 minutes to the centre through the Hofburg. Free soft drinks in the lobby too
Genuine Hotels.com guest review
5 night romance trip Feb 8, 2015
William
GB
4.0 / 5Excellent
"Viennart hotel stay"
We stayed in this hotel for two nights. Overall a pleasent stay in a good hotel an an excellent neighbourhood - very close to museums and to a nice shopping street as well. Also the center is within a walking distance.
Genuine Hotels.com guest review
2 night romance trip Jan 14, 2015
A Traveler
IE
5.0 / 5Outstanding
"A lot more than expectations !!"
Excellent location, beautiful hotel, free cold and hot drinks after noon, free computers and printer, large and beautiful rooms, stuff very very kind, the bottom line: A lot more than expectations !!
Genuine Hotels.com guest review
3 night romance trip Oct 26, 2014
Amyt
IL
4.0 / 5Excellent
"Great Location in Vienna"
My stay was mostly comfortable. I'd say the only issue was the temperature in the room; there was no air consitioning, as advertised. The service was excellent. The front desk staff were very friendly and helpful. Overall, I would recommend fhis hotel to others and stay there again.
Genuine Hotels.com guest review
2 night trip Oct 10, 2014
Shannon
CA
3.0 / 5Good
"Nice location"
Close to Museum Quarter. Good cost performance. A little bit noisy because of street cars.
Genuine Hotels.com guest review
1 night trip Sep 12, 2014
A Traveler
AS
5.0 / 5Outstanding
"Clean and neat"
The place is very tidy and central, with stairs to the Museum Quarter just diagonally north across the street. The room was big and clean, with a nice big bathroom. I have no complaints. The breakfast was very nice, but we ate only a couple of times at the hotel because it was not included in the price.
Genuine Expedia guest review
Other trip Sep 12, 2014
A Traveler
CA
3.0 / 5Good
"not so comfortable and lovely as shown in photos"
there was no air conditioner in hotel which we missed during selection, there was small of food in breakfast time in hole hotel, even on 4th floor, this is the roof with very small windows in ceilings. they have 12 hours free coffe and tea self service in lobby but they dont have cups.
Genuine Hotels.com guest review
2 night romance trip Aug 11, 2014
besik
IE
5.0 / 5Outstanding
Everything was perfect. Comfortable bed. Complete amenities. Excellent location near to all the attractions and a metro station. Spacious and comfortable lounge with free unlimited beverage.
Genuine Hotels.com guest review
2 night family trip May 27, 2014
KK
AS
1.0 / 5Poor
I stayed in a single room. It was cold, bland, horrible. When I asked the lady at reception if she could do anything about the lack of heating she told me she would look into it, nothing happened. When I asked to change rooms she told me it wasn't possible. The hotel lobby looks nice and rooms for 2 people look decent. But my room was dreadful, one of the worst hotel rooms I've stayed in. Couldn't wait to get out of there, shocking. Location, cleanliness were fine, the room 0/5.
Genuine Hotels.com guest review
2 night trip Jan 24, 2014
A Traveler
GB
2.0 / 5Fair
We didn't get the room we had paid for. Receptionist wasn't overly enthusiastic when we asked about the room. Didn't think it was 4 star experience compared to 4 star hotels which we had stayed in that week.
Genuine Hotels.com guest review
1 night business trip Jan 28, 2014
Sharon O'Toole
IE
4.0 / 5Excellent
"Great modern hotel"
Hotel was great. Staff were all very friendly and helpful. We had a twin room which was spacious and clean. Location was very good, close to the Volkstheater U-bahn station. Most of the major sights were within a 15-20 minute walk from the hotel. Complimentary coffee, tea and juices were offered from 12pm-12am which was great. Only complaint was that the walls were very thin -- we could hear our neighbour's TV.
Genuine Hotels.com guest review
2 night trip with friends Nov 3, 2013
A Traveler
CA
1.0 / 5Poor
"Good location but bad standard"
The room was not very clean, it looks old and filthy, phone not working, safe deposite broken, very noisy from the street - windows are not well enough isolated....
Genuine Expedia guest review
Other trip Oct 13, 2013
A Traveler
GB
4.0 / 5Excellent
"Handy location"
Close to u bahn, mariahilfer strasse the centre. Breakfast is overpriced and unexciting. Room is very good quality but not cheap ..this is common in Vienna. id stay here again as its very convenient.
Genuine Hotels.com guest review
3 night romance trip Oct 5, 2013
russell
GB
5.0 / 5Outstanding
"Good Location"
Hotel location was very convienent to metro station & shopping areas.
Genuine Hotels.com guest review
2 night trip Sep 11, 2013
SBO
AU
4.0 / 5Excellent
"Nice lobby, great location, friendly staff."
One of the most relaxing and quiet hotels during my travels, and well located.
Genuine Hotels.com guest review
2 night romance trip Jun 13, 2013
A Traveler
AU
3.0 / 5Good
"Close to culture and city center"
This was a hotel which does give you reasonalbe value for money. However, the breakfast was not included and you wil probably get a better value for those money if you get a breakfast at a café. The room was clean and the staff was friendly. The foyer has a modern design look, but the room had a more common look.
Genuine Hotels.com guest review
2 night business trip May 22, 2013
A Traveler
IE
5.0 / 5Outstanding
Great location nearold city and transit. Only comment would be the re were some challenges communicating with staff.
Genuine Hotels.com guest review
3 night family trip May 12, 2013
bk
CA
5.0 / 5Outstanding
"qwirky"
Lovely hotel, right in the museum quarter - just a hop over the road. Main and smaller shops also within walking distance, in fact in the 4 nights we were there we only used public transport to get to and from the main station and the underground is about a 2 minute walk away. Highly recommend Glacis Beisl over the road for dinner. Only downside was you couldn't take drinks to your room and the machines were sometimes not working. Lovely hotel though, would stay again
Genuine Hotels.com guest review
4 night trip Jan 29, 2013
A Traveler
GB
3.0 / 5Good
"Room was a bit too basic."
Not luxurious. Reception promised more than room delivered. Furniture old and in in need of rejuvenation. Cleanliness and staff very good
Genuine Expedia guest review
Other trip Jan 17, 2013
Theflyingscot
GB
3.0 / 5Good
"OK but not brilliant"
Had a lovely room with a separate sitting area. Beautifully quiet. Service staff were brusque and not that efficient. The number on my key did not correspond to the number of my room which they had forgotten to tell me about. I had to ring down and eventually go back to reception to get an internet access code (why isn't this just provided?). I didn't have breakfast but compared to other Viennese hotels I've recently stayed in it looked fairly ordinary (although fresh juice is a great idea that other hotels could easily copy).
Genuine Expedia guest review
Other trip Oct 21, 2012
Frequentflyer
AU
3.0 / 5Good
Location is very good. But the front desk staffs seems to busy and not helpful....
Genuine Hotels.com guest review
1 night trip with friends Oct 2, 2012
Ci
AS

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"立地が良い!"
部屋は狭いですが綺麗にされてます。 周辺には王宮や地下鉄があってとても便利で快適でした。 フロントの方の対応は人によりけりですが。。。
Genuine Hotels.com guest review
2 night romance trip Apr 26, 2015
A Traveler
JP
4.0 / 5Excellent
"Good location and comfort room."
Good location and comfort room. Breakfast is good.
Genuine Hotels.com guest review
3 night business trip Apr 19, 2015
Yi
CN
4.0 / 5Excellent
"På det stora hela mycket bra hotell"
Plus: läget nära tunnelbana och shoppinggata, trevlig och hjälpsam personal i receptionen, god frukost (ingick ej i priset), fanns badkar. Minus: lyhört, starka lukter (starka rengöringsmedel) på vissa ställen på hotellet, städningen kunde varit lite noggrannare, badkaret var väldigt grunt. Var överlag mycket nöjda med hotellet!
Genuine Hotels.com guest review
4 night family trip Apr 4, 2015
A Traveler
SE
4.0 / 5Excellent
"Zentral gelegenes Hotel"
Super zentral gelegen um die Stadt per Fuß zu erkunden, U-Bahn Station gleich nebenan, Museums-Quartier gleich nebenan.
Genuine Expedia guest review
Other trip Mar 19, 2015
Andi
DE
5.0 / 5Outstanding
"Dejligt hotel - supercentralt"
Et rigtig hyggeligt hotel, som ligger midt på Breite Gasse med en metro i hver ende - supercentralt og vildt godt, når man er interreseret i kunst. Morgenmaden er fantastisk. Personalet er i top . Altid parat til at hjælpe.
Genuine Expedia guest review
Other trip Feb 17, 2015
Birgitte
DK
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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