Very clean room! Fantastic amenities and quality of service. Perfect location for museums and walking distance to St. Stephan's Platz.Genuine Hotels.com guest review
Response by Hotel Viennart am Museumsquartier Thanks a lot for your feedback and the time you spent for writing it! We are very happy to hear that you enjoyed your stay in our hotel and have been convident with our service! We would be happy to welcoming again in our hotel ViennArt am Museumsquartier
"Excellent hotel next to Vienna's Museum Quarter"
We loved everything about this hotel from the location to friendly, knowledgeable staffGenuine Expedia guest review
Response by Hotel Viennart am Museumsquartier Thank you very much for your feedback! We are happy to hear, that you enjoyed your stay in our hotel and that you have been confident with everything. I will also let know our hotel staff! We would be happy to welcoming you again!
"Nice staff, okay for 1 night but better options"
The hotel staff is very kind and helpful. The lobby is clean and the room isn't bad. The internet did not work and the bed was uncomfortable. The price is good however. Parking is a nightmare, even with a parking garage nearby. No ac or fans in the room. For a quickie easy 1 night place it is acceptable, but for a vacation I recommend a different location […] and hotel. For business travel it passes but the internet did not work so it caused problems for me with my travel. Read moreGenuine Hotels.com guest review
Response by Hotel Viennart am Museumsquartier I am really sorry you had probelms with the internet connection. We just upgraded to a higher quality. So it should work better now.
"Great Location, Rooms Need Serious Upgrading"
We selected Viennart because of its location to the museum quarter and the 4 star rating. We were pleased with the hotel staff and lobby. And, the free drinks available during the day are definately a plus. However, the rooms leave much to be desired and simply don't rate with other 4 star hotels. Our first room was in the front of the hotel (the red(?) […] side), facing the main street. The day was warm and the room temperature reflected this. It turns out that there is no ventilation in the room. No fan, no AC, no vents; nothing to reduce the temperature except by opening the windows. So, we opened the windows, only to discover that the street noise was excessively loud (think lots of trucks, trams, and major construction nearby). We did request to be moved to a quieter room; the staff wasn't able to do this until the following day. Fair enough given that our request was made in the late afternoon. So, we slept in a very hot room with the windows closed. When we mentioned this to the desk clerk, we were told that it was an old building and that no rooms had ventilation. However, we did notice the hallway and lobby are nicely air conditioned. The following day we moved to the "blue" side of the hotel and went through the same problems with a "quieter" room. It really wasn't quieter. Overall, I cannot consider the Viennart equilvelent to a 4 star hotel and would definately not recommend staying during the warm months (June through September). Read moreGenuine Expedia guest review
"Close to all must-see sights"
The Viennart Hotel is within walking distance to most of the key sights associated with Hapsburg Vienna. It's also very close to the shops and eateries in Mariahilfer Street and to the famous Graben. The staff were very helpful indeed, and the breakfast value for money. Air con only downstairs. However, despite having a fan in the room, the room was […] very hot at night as we had to close the windows against traffic noise. Best NOT to stay there in the summer months unless you don't mind a noisy or hot night. Read moreGenuine Hotels.com guest review
"Wonderful Vienna hotel"
Great location, free wifi breakfast not included but a very nice buffet, loved the free coffee and cold drinks 24 hours a day fun appearance to the hotel Staff friendly and helpful price very good for location public transportation is very near, wonderful shopping area 2 blocks away, SPAR market at the end of the street, museums around the cornerGenuine Expedia guest review
"Great atmosphere, great stay."
Would go back. Excellent location: peaceful street, right behind MuseumQuarter, near a busier street with shops and a subway stop nearby. Very nice atmosphere, very nice staff, good free wifi etc... Had a small single room but perfect for my needs.Genuine Expedia guest review
"great location, comfortable stay"
very close to a subway, easy access to all parts of the city. minutes walk to museum quartier, great restaurants, and grocery store. free coffee and internet access. rooms were clean and modern, very comfortable. friendly and helpful staff. highly recommended.Genuine Hotels.com guest review
"Great hotel in a great location"
This hotel is in a great location for exploring Vienna since it is within walking distance (up to 20 mins) of nearly all the big sights.The staff was pleasant and helpful and provided 24 service. The room was clean and large enough for two people. I reserved the standard double and my friend and I had plenty of space.There was even a mini-bar that was […] reasonably priced. The decor was modern and exactly what I expected. It wasn't anything fancy but a good deal for the price. We didn't have any problems with the wifi in the room. You did need to get a new password every 18 hours but it was fast and worked all the time. My only complaint was that the room was quite warm, even for December and even with the radiators turned down so we slept with the window open. There was a bit of street noise but it wasn't bad. I would definitely recommend the hotel to others and would return. Read moreGenuine Expedia guest review
"Perfect Size for Solo Traveler"
I had a wonderful 4 day stay while visiting the Christmas Markets at the end of November. I had a "comfort single" room that was big enough to have a desk and an arm chair. I did not feel cramped at all. It was in the "red" building but faced into the courtyard, not the street. The bathroom was plenty large, too. The breakfast spread is enormous. There […] was everything from American style eggs and bacon, European style cold cut meat and cheese, yogurt, pastries, bread and a blender/juicer with fresh fruit and vegetables. The location is excellent - I could walk or take subway easily. Free wi-fi, free internet computers in the lobby and free beverages 'round the clock were nice perks, too. Read moreGenuine Expedia guest review
"Nice hotel close to downtown"
Nice little hotel, walking distance from museum quarter and the old townGenuine Expedia guest review
Overall, we'd definitely stay here again. Great location. Only 15 min. walk to St. Stephens and downtown and very close to a metro stop that both the U2 and U3 run through. The hotel staff was excellent. We were travelling with our baby and they were incredibly accommodating and helpful, letting us do a late checkout so he could nap, giving him some […] yogurt from the back when he was hungry, etc. I think the room should be rated a 3 star rather than a 4, and the walls are a little thin, but overall a great stay. It may just be a problem with our room, but we had a lot of trouble getting the internet to work properly. It worked fine in the lobby, though. Read moreGenuine Hotels.com guest review
"Good location, Needs Improved Security"
Hotel was in a great location - next to museums and metro stop, as well as an easy walk to many sights. Right in Spittelberg, so away from main tourist fray - there are several small alleys with cozy restaurants and boutique shops. Hotel and room were fine, but nothing especially comfortable - fortunately, I had top floor with balcony so windows provided […] fresh air. Breakfast was expensive and never saw anyone eating there, didn't look particularly appetizing. Warning, they still use keys that are kept behind the main desk - no security validation to get your key back and only one girl works behind reception, no other security or service personnel. There is WiFi in rooms, but you have to get a new login every 18 hours and it's not a secure connection. Read moreGenuine Hotels.com guest review
Great location near all the important sites in Vienna. Pity most of the rooms are without aircondition.Genuine Expedia guest review
Comfortable room. Absolutely wonderful breakfasts. Helpful staff. Reasonably close to high interest areas. A little street noise early in the morning but acceptable.Genuine Expedia guest review
"Great hotel, but not in the heat of summer"
The hotel was great, very clean and updated. There is no restaurant in the hotel, but plenty within walking distance, so that wasn't a problem. The staff was very friendly and accommodating, especially when the airline lost my luggage and I was without toiletries for a period of time. My only complaint was that there is no air conditioning. Had I stayed […] here in December I would have given the hotel a 5; however because it was June I was baking in my room. The heat quite literally woke me up a few times during the night and there was no relief except by jumping in the shower to cool off. Read moreGenuine Expedia guest review
"Great location, great hotel"
Though the hotel is undergoing renovations, our stay was comfortable and pleasant. The room seemed recently remodeled and was great. We also enjoyed the 24 hour drink non-alcoholic complimentary drink station in the lobby. The staff was professional and friendly. The location was fabulous, especially for tourists interested in art.Genuine Expedia guest review
"Very convenient and clean"
Great location, very near museums, and not far from St. Stephansplatz. One curious thing about the room is the lack of ventilation other than opening the windows. Not sure what it would be like in really warm weather, but it was pretty warm at night with temps in 80s earlier in the day. No iron in the room, but one available for use near the lobby. We […] never ate the 15€ per day breakfast -- you can easily get much cheaper food elsewhere. Read moreGenuine Expedia guest review
"Excellent rooms, friendly staff and great location"
I would definitely recommend this hotel to people who want to be close to the museums in Vienna. To get to MUMOK and other museums from the hotel, you literally cross the street, go up some steps, down some steps, and you're there. The hotel is also within easy walking distance of the Museumsquartier and Volkstheater stops on U2 subway line. The room […] was nicely set up and well-kept. The staff was very friendly, and spoke English well (I only know a bit of German) - this made me more comfortable with my stay. There are restaurants and cafes nearby, and the neighborhood feels very safe. There are also a lot of art studios and shops where people sell their artistic wares. I didn't have breakfast at the hotel, but it seemed nice. I did make use of their free coffee and coffee drinks, though. Read moreGenuine Hotels.com guest review
"Fabulous choice for the money"
The best front desk staff! Great location. Free coffee/tea 24/7. Free computers and wifi password. No hidden charges. However, we didn't do the breakfast which seemed pricey for what it looked like. Room in the back was very quiet and clean. This hotel was such a welcome relief after a particuarly rude hotel in Brussels! I would return.Genuine Hotels.com guest review
This hotel was very close to everything. The staff were lovely and we definitely would stay there again when back in Vienna.Genuine Expedia guest review
"Good location for the price sensitive traveler"
Good location and great front desk. Danielle was very helpful when giving me attire instructions for the opera, but the amenities are sparse.Genuine Expedia guest review
"Great location and value!!"
Great location to almost everything - we were able to walk to most places or take the U-bahn to other places with the U-bahn station only a few minutes walk away. The staff was excellent - helps with information and also made reservations for us for dinners. Would highly recommend this hotel to other and when we return to Vienna we will once again stay […] here. Could not get much better value for the price and location!! Read moreGenuine Expedia guest review
"Did The Trick"
I had an overnight in Vienna and got everything I needed from this place. It's central, easy to get to on the U, the staff is knowledgeable and helpful.Genuine Expedia guest review
"Hotel Viennart - comfortable and convenient!"
Very nice accommodations, clean-cut modern vibe, friendly and hospitable staff. Close to everything in the inner city of Vienna. Subway station around the corner. Seems to be popular with travelers from many different countries. I would stay there again!Genuine Hotels.com guest review
"Super quiet, good location"
Recommended. I have stayed in 27 hotels in the past 4 months traveling the in Europe and this is one of the most comfortable.Genuine Hotels.com guest review
"Vienna Hotel Museum Quarter"
Small boutique hotel in museum quarter of Vienna. Coming in off the street, you have to mount five steps with your luggage - no ramp. The room is tiny, no light, shower tiny. Clean but really basic. Our room was in the back on the alley and garbage pickup was at 6am. Room was hot - no cross ventilation. Location great for being safe and near the center […] of things. Hotel was nothing special. Read moreGenuine Hotels.com guest review
"Austrotel is a great hotel in Vienna!"
Would definitely go back. Very clean rooms, good service, only two or three minute walk to the Volkstheater Metro Stop. Free 24 hr drinks was a real bonus (water, juices, coffee and tea). Only issue in my opinion was breakfast, as in my opinion it was overpriced for what you got. We ended up going elsewhere.Genuine Expedia guest review
Great location – walk to sights, museums, shopping, restaurants Viennart is in a great location in Spittelberg with its cobbled streets and restaurants, right by the very cool Museums Quartier, close to the Volkstheater U-bahn stop on the next block and to Trams 1, 2, and D on the Ringstrasse. It was easy to get to the hotel using the S7 train and […] the U3. Walking, we could be at the Hofburg complex in a few minutes and to most museums and sights in not much longer. We were in a renovated, modern-looking room that was large enough, and the beds were comfortable. There was a good size bathroom. There were soap dispensers on the tub wall (the tub one said it was good as wash and shampoo) and by the sink, but not much else. There was a little bag with “necessities” like a brush, emery board, etc., but no shampoo, moisturizer, etc. There was no iron in the room. There was a hair dryer. The room had no air conditioner, and the windows opened onto a street that was noisy from people and trams. It was pleasant enough in mid-September, and the noise didn’t really bother us. The staff was very pleasant and helpful. The free Wi-Fi required a user name and password, and we got separate ones for each of our devices. The connection was spotty at times but mostly worked. There are great restaurants in the area like Witwe Bolte, Plutzer Bräu, 7 Stern Bräu. We did not use the hotel for breakfast, choosing to go to cafes instead. There was 24/7 water, seltzer, juice, and various styles of coffee, which was great. I would certainly stay here again, though probably not in July and August. Read moreGenuine Hotels.com guest review
"Location, Location, Location"
Perfect location near the city center attractions, shopping on Mariahilferstrasse, public transit, etc. Situated on a relatively quiet side street with plenty of restaurants nearby. Friendly staff, clean and comfortable room, and good price. I would definitely stay there again.Genuine Expedia guest review
"Great location for Vienna"
Reviews I read mentioned staff not being helpful. Think they must have mixed up hotels. All staff members were gracious, polite and very helpful. Robert especially went out of his way to see about booking musical events for us. The free coffee, hot chocolate, lattes and juices available 24 hours are a bonus. We did not do their breakfast. Places a block […] away for less and several bakeries. Many European hotels have very hard pillows, my only complaint re comfort. Read moreGenuine Expedia guest review
"If you like a warm room and lots of street noise.."
Then this is the hotel for you! Good service. Great location. Great breakfast. Very convenient to the U-bahn, the neighborhood is great. Cool shops, great restaurants, sort of a Viennese SoHo in a way. Very cool. That said, it was warm when we were in Vienna and the rooms have no A/C. The streets are very noisy into all hours of the night. Every morning […] there were deliveries at 4 am and it was impossible to sleep. Read moreGenuine Hotels.com guest review
"Austrotel Hotel Viennart"
Great location and helpful front desk staff. Fresh coffee available 24/7Genuine Hotels.com guest review
"Nice Hotel if you don't need air conditioning"
Nice hotel in a good location for a great price. However, I would not stay here during the summer because there is no air conditioning and they do not offer fans. Our room looked out over a residential neighborhood that was fairly noisy, (people having house parties with windows open, babies crying, etc) so it was difficult to sleep with the window […] open at night, and the room was pretty stifling with the window closed. The location was great though, right by the museums and other great sights in Austria. Read moreGenuine Hotels.com guest review
I stayed in a single room. It was cold, bland, horrible. When I asked the lady at reception if she could do anything about the lack of heating she told me she would look into it, nothing happened. When I asked to change rooms she told me it wasn't possible. The hotel lobby looks nice and rooms for 2 people look decent. But my room was dreadful, one […] of the worst hotel rooms I've stayed in. Couldn't wait to get out of there, shocking. Location, cleanliness were fine, the room 0/5. Read moreGenuine Hotels.com guest review
We didn't get the room we had paid for. Receptionist wasn't overly enthusiastic when we asked about the room. Didn't think it was 4 star experience compared to 4 star hotels which we had stayed in that week.Genuine Hotels.com guest review
"Great modern hotel"
Hotel was great. Staff were all very friendly and helpful. We had a twin room which was spacious and clean. Location was very good, close to the Volkstheater U-bahn station. Most of the major sights were within a 15-20 minute walk from the hotel. Complimentary coffee, tea and juices were offered from 12pm-12am which was great. Only complaint was that […] the walls were very thin -- we could hear our neighbour's TV. Read moreGenuine Hotels.com guest review
"Good location but bad standard"
The room was not very clean, it looks old and filthy, phone not working, safe deposite broken, very noisy from the street - windows are not well enough isolated....Genuine Expedia guest review
Close to u bahn, mariahilfer strasse the centre. Breakfast is overpriced and unexciting. Room is very good quality but not cheap ..this is common in Vienna. id stay here again as its very convenient.Genuine Hotels.com guest review
Hotel location was very convienent to metro station & shopping areas.Genuine Hotels.com guest review
"Nice lobby, great location, friendly staff."
One of the most relaxing and quiet hotels during my travels, and well located.Genuine Hotels.com guest review
"Close to culture and city center"
This was a hotel which does give you reasonalbe value for money. However, the breakfast was not included and you wil probably get a better value for those money if you get a breakfast at a café. The room was clean and the staff was friendly. The foyer has a modern design look, but the room had a more common look.Genuine Hotels.com guest review
Great location nearold city and transit. Only comment would be the re were some challenges communicating with staff.Genuine Hotels.com guest review
Lovely hotel, right in the museum quarter - just a hop over the road. Main and smaller shops also within walking distance, in fact in the 4 nights we were there we only used public transport to get to and from the main station and the underground is about a 2 minute walk away. Highly recommend Glacis Beisl over the road for dinner. Only downside was […] you couldn't take drinks to your room and the machines were sometimes not working. Lovely hotel though, would stay again Read moreGenuine Hotels.com guest review
"Room was a bit too basic."
Not luxurious. Reception promised more than room delivered. Furniture old and in in need of rejuvenation. Cleanliness and staff very goodGenuine Expedia guest review
"OK but not brilliant"
Had a lovely room with a separate sitting area. Beautifully quiet. Service staff were brusque and not that efficient. The number on my key did not correspond to the number of my room which they had forgotten to tell me about. I had to ring down and eventually go back to reception to get an internet access code (why isn't this just provided?). I didn't […] have breakfast but compared to other Viennese hotels I've recently stayed in it looked fairly ordinary (although fresh juice is a great idea that other hotels could easily copy). Read moreGenuine Expedia guest review
"Close to museums and historical centre"
A good clean basic hotel. There is construction in the neighbourhood, but for rooms on the top floors, it did have any affect. The location is a major plus. Good helpful staff.Genuine Hotels.com guest review
Staff was absolutely fantastic, great location with access to museums cafes and town hall. The state of the hotel in general reminded me more of a youth hostel with private rooms than a 4 Star Hotel. The first time in my life that I had to iron my shirts in a little storage room. Overall was it a funny experience and yes I'd come back to train my […] ironing skills. Read moreGenuine Expedia guest review
"Good budget hotel but bed was terrible"
A good hotel in many respects expect for the bed. We booked a double room but the double bed consisted of 2 x single wooden bases with single hard matrices pushed together. My wife and I both ended up with sore backs. Not so good. All other aspects of the hotel was great, great location, handy to central Vienna, clean comfortable rooms, reasonable price, […] but they really need to replace those beds. Given that a good night sleep is the key reason to stay at any hotel then, I'm sorry but I can't recommend. Read moreGenuine Expedia guest review
I had a wonderful stay at this hotel. It is very well located within a walking distance of the main attractions. The staff was nice and very helpful with everything!Genuine Expedia guest review
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