"2.5 star hotel masquerading as a four star hotel"
This is not a four star hotel and it will never be without AC. It is a decent hotel in a good location. The single rooms are very basic, with plactic chairs and linoleum on the floor. Double rooms are more comfortable, but still no AC. The location is extremely good and if you don't AC, that's an hotel for you.Genuine Hotels.com guest review
This hotel was in a great location for many museums. The room was not soundproof enough as honeymooners next door had a major shouting dispute and kept us awake until 3am. Breakfast was great but a little pricy compared to other hotels we stayed at on this trip.Genuine Hotels.com guest review
"pros vs cons in colour"
I'd say the biggest drawback relates directly to how few rooms have air conditioning. The hotel should have more rooms with air conditioning. The staff are truly the real gem of the hotel. Truly friendly, kind and helpful staff made my stay quite memorable. The juice/ coffee area is also a nice touch.Genuine Hotels.com guest review
I was only here for 2 nights, but the one thing that stood out to me was the hotel staff. They were always ready to help and full of useful information. I have stayed at allot of hotels (current one is ~200 euro a night) that have much nicer rooms, but are seriously lacking on the hospitality. Personally the staff, the price, and location are why I […] would come back. Read moreGenuine Expedia guest review
"Pretty good stay"
Great service, good location and clean room. Big problem was the fact that we were tricked by it being "partially air conditioned." There was no air conditioning in the room on a very hot summer night and they had no fans for the first night.Genuine Hotels.com guest review
"nice hotel, very well located, confortable"
very good, pleasant visit to ViennaGenuine Expedia guest review
Very clean room! Fantastic amenities and quality of service. Perfect location for museums and walking distance to St. Stephan's Platz.Genuine Hotels.com guest review
Response by Hotel Viennart am Museumsquartier Thanks a lot for your feedback and the time you spent for writing it! We are very happy to hear that you enjoyed your stay in our hotel and have been convident with our service! We would be happy to welcoming again in our hotel ViennArt am Museumsquartier
"Excellent hotel next to Vienna's Museum Quarter"
We loved everything about this hotel from the location to friendly, knowledgeable staffGenuine Expedia guest review
Response by Hotel Viennart am Museumsquartier Thank you very much for your feedback! We are happy to hear, that you enjoyed your stay in our hotel and that you have been confident with everything. I will also let know our hotel staff! We would be happy to welcoming you again!
"Nice staff, okay for 1 night but better options"
The hotel staff is very kind and helpful. The lobby is clean and the room isn't bad. The internet did not work and the bed was uncomfortable. The price is good however. Parking is a nightmare, even with a parking garage nearby. No ac or fans in the room. For a quickie easy 1 night place it is acceptable, but for a vacation I recommend a different location […] and hotel. For business travel it passes but the internet did not work so it caused problems for me with my travel. Read moreGenuine Hotels.com guest review
Response by Hotel Viennart am Museumsquartier I am really sorry you had probelms with the internet connection. We just upgraded to a higher quality. So it should work better now.
"Great Location, Rooms Need Serious Upgrading"
We selected Viennart because of its location to the museum quarter and the 4 star rating. We were pleased with the hotel staff and lobby. And, the free drinks available during the day are definately a plus. However, the rooms leave much to be desired and simply don't rate with other 4 star hotels. Our first room was in the front of the hotel (the red(?) […] side), facing the main street. The day was warm and the room temperature reflected this. It turns out that there is no ventilation in the room. No fan, no AC, no vents; nothing to reduce the temperature except by opening the windows. So, we opened the windows, only to discover that the street noise was excessively loud (think lots of trucks, trams, and major construction nearby). We did request to be moved to a quieter room; the staff wasn't able to do this until the following day. Fair enough given that our request was made in the late afternoon. So, we slept in a very hot room with the windows closed. When we mentioned this to the desk clerk, we were told that it was an old building and that no rooms had ventilation. However, we did notice the hallway and lobby are nicely air conditioned. The following day we moved to the "blue" side of the hotel and went through the same problems with a "quieter" room. It really wasn't quieter. Overall, I cannot consider the Viennart equilvelent to a 4 star hotel and would definately not recommend staying during the warm months (June through September). Read moreGenuine Expedia guest review
"Close to all must-see sights"
The Viennart Hotel is within walking distance to most of the key sights associated with Hapsburg Vienna. It's also very close to the shops and eateries in Mariahilfer Street and to the famous Graben. The staff were very helpful indeed, and the breakfast value for money. Air con only downstairs. However, despite having a fan in the room, the room was […] very hot at night as we had to close the windows against traffic noise. Best NOT to stay there in the summer months unless you don't mind a noisy or hot night. Read moreGenuine Hotels.com guest review
"Wonderful Vienna hotel"
Great location, free wifi breakfast not included but a very nice buffet, loved the free coffee and cold drinks 24 hours a day fun appearance to the hotel Staff friendly and helpful price very good for location public transportation is very near, wonderful shopping area 2 blocks away, SPAR market at the end of the street, museums around the cornerGenuine Expedia guest review
"Great atmosphere, great stay."
Would go back. Excellent location: peaceful street, right behind MuseumQuarter, near a busier street with shops and a subway stop nearby. Very nice atmosphere, very nice staff, good free wifi etc... Had a small single room but perfect for my needs.Genuine Expedia guest review
"great location, comfortable stay"
very close to a subway, easy access to all parts of the city. minutes walk to museum quartier, great restaurants, and grocery store. free coffee and internet access. rooms were clean and modern, very comfortable. friendly and helpful staff. highly recommended.Genuine Hotels.com guest review
"Great hotel in a great location"
This hotel is in a great location for exploring Vienna since it is within walking distance (up to 20 mins) of nearly all the big sights.The staff was pleasant and helpful and provided 24 service. The room was clean and large enough for two people. I reserved the standard double and my friend and I had plenty of space.There was even a mini-bar that was […] reasonably priced. The decor was modern and exactly what I expected. It wasn't anything fancy but a good deal for the price. We didn't have any problems with the wifi in the room. You did need to get a new password every 18 hours but it was fast and worked all the time. My only complaint was that the room was quite warm, even for December and even with the radiators turned down so we slept with the window open. There was a bit of street noise but it wasn't bad. I would definitely recommend the hotel to others and would return. Read moreGenuine Expedia guest review
"Perfect Size for Solo Traveler"
I had a wonderful 4 day stay while visiting the Christmas Markets at the end of November. I had a "comfort single" room that was big enough to have a desk and an arm chair. I did not feel cramped at all. It was in the "red" building but faced into the courtyard, not the street. The bathroom was plenty large, too. The breakfast spread is enormous. There […] was everything from American style eggs and bacon, European style cold cut meat and cheese, yogurt, pastries, bread and a blender/juicer with fresh fruit and vegetables. The location is excellent - I could walk or take subway easily. Free wi-fi, free internet computers in the lobby and free beverages 'round the clock were nice perks, too. Read moreGenuine Expedia guest review
"Nice hotel close to downtown"
Nice little hotel, walking distance from museum quarter and the old townGenuine Expedia guest review
Overall, we'd definitely stay here again. Great location. Only 15 min. walk to St. Stephens and downtown and very close to a metro stop that both the U2 and U3 run through. The hotel staff was excellent. We were travelling with our baby and they were incredibly accommodating and helpful, letting us do a late checkout so he could nap, giving him some […] yogurt from the back when he was hungry, etc. I think the room should be rated a 3 star rather than a 4, and the walls are a little thin, but overall a great stay. It may just be a problem with our room, but we had a lot of trouble getting the internet to work properly. It worked fine in the lobby, though. Read moreGenuine Hotels.com guest review
"Good location, Needs Improved Security"
Hotel was in a great location - next to museums and metro stop, as well as an easy walk to many sights. Right in Spittelberg, so away from main tourist fray - there are several small alleys with cozy restaurants and boutique shops. Hotel and room were fine, but nothing especially comfortable - fortunately, I had top floor with balcony so windows provided […] fresh air. Breakfast was expensive and never saw anyone eating there, didn't look particularly appetizing. Warning, they still use keys that are kept behind the main desk - no security validation to get your key back and only one girl works behind reception, no other security or service personnel. There is WiFi in rooms, but you have to get a new login every 18 hours and it's not a secure connection. Read moreGenuine Hotels.com guest review
Great location near all the important sites in Vienna. Pity most of the rooms are without aircondition.Genuine Expedia guest review
Comfortable room. Absolutely wonderful breakfasts. Helpful staff. Reasonably close to high interest areas. A little street noise early in the morning but acceptable.Genuine Expedia guest review
"Great hotel, but not in the heat of summer"
The hotel was great, very clean and updated. There is no restaurant in the hotel, but plenty within walking distance, so that wasn't a problem. The staff was very friendly and accommodating, especially when the airline lost my luggage and I was without toiletries for a period of time. My only complaint was that there is no air conditioning. Had I stayed […] here in December I would have given the hotel a 5; however because it was June I was baking in my room. The heat quite literally woke me up a few times during the night and there was no relief except by jumping in the shower to cool off. Read moreGenuine Expedia guest review
"Great location, great hotel"
Though the hotel is undergoing renovations, our stay was comfortable and pleasant. The room seemed recently remodeled and was great. We also enjoyed the 24 hour drink non-alcoholic complimentary drink station in the lobby. The staff was professional and friendly. The location was fabulous, especially for tourists interested in art.Genuine Expedia guest review
"Very convenient and clean"
Great location, very near museums, and not far from St. Stephansplatz. One curious thing about the room is the lack of ventilation other than opening the windows. Not sure what it would be like in really warm weather, but it was pretty warm at night with temps in 80s earlier in the day. No iron in the room, but one available for use near the lobby. We […] never ate the 15€ per day breakfast -- you can easily get much cheaper food elsewhere. Read moreGenuine Expedia guest review
"Excellent rooms, friendly staff and great location"
I would definitely recommend this hotel to people who want to be close to the museums in Vienna. To get to MUMOK and other museums from the hotel, you literally cross the street, go up some steps, down some steps, and you're there. The hotel is also within easy walking distance of the Museumsquartier and Volkstheater stops on U2 subway line. The room […] was nicely set up and well-kept. The staff was very friendly, and spoke English well (I only know a bit of German) - this made me more comfortable with my stay. There are restaurants and cafes nearby, and the neighborhood feels very safe. There are also a lot of art studios and shops where people sell their artistic wares. I didn't have breakfast at the hotel, but it seemed nice. I did make use of their free coffee and coffee drinks, though. Read moreGenuine Hotels.com guest review
"Fabulous choice for the money"
The best front desk staff! Great location. Free coffee/tea 24/7. Free computers and wifi password. No hidden charges. However, we didn't do the breakfast which seemed pricey for what it looked like. Room in the back was very quiet and clean. This hotel was such a welcome relief after a particuarly rude hotel in Brussels! I would return.Genuine Hotels.com guest review
"Viennart hotel stay"
We stayed in this hotel for two nights. Overall a pleasent stay in a good hotel an an excellent neighbourhood - very close to museums and to a nice shopping street as well. Also the center is within a walking distance.Genuine Hotels.com guest review
"A lot more than expectations !!"
Excellent location, beautiful hotel, free cold and hot drinks after noon, free computers and printer, large and beautiful rooms, stuff very very kind, the bottom line: A lot more than expectations !!Genuine Hotels.com guest review
"Great Location in Vienna"
My stay was mostly comfortable. I'd say the only issue was the temperature in the room; there was no air consitioning, as advertised. The service was excellent. The front desk staff were very friendly and helpful. Overall, I would recommend fhis hotel to others and stay there again.Genuine Hotels.com guest review
"Clean and neat"
The place is very tidy and central, with stairs to the Museum Quarter just diagonally north across the street. The room was big and clean, with a nice big bathroom. I have no complaints. The breakfast was very nice, but we ate only a couple of times at the hotel because it was not included in the price.Genuine Expedia guest review
"not so comfortable and lovely as shown in photos"
there was no air conditioner in hotel which we missed during selection, there was small of food in breakfast time in hole hotel, even on 4th floor, this is the roof with very small windows in ceilings. they have 12 hours free coffe and tea self service in lobby but they dont have cups.Genuine Hotels.com guest review
I stayed in a single room. It was cold, bland, horrible. When I asked the lady at reception if she could do anything about the lack of heating she told me she would look into it, nothing happened. When I asked to change rooms she told me it wasn't possible. The hotel lobby looks nice and rooms for 2 people look decent. But my room was dreadful, one […] of the worst hotel rooms I've stayed in. Couldn't wait to get out of there, shocking. Location, cleanliness were fine, the room 0/5. Read moreGenuine Hotels.com guest review
We didn't get the room we had paid for. Receptionist wasn't overly enthusiastic when we asked about the room. Didn't think it was 4 star experience compared to 4 star hotels which we had stayed in that week.Genuine Hotels.com guest review
"Great modern hotel"
Hotel was great. Staff were all very friendly and helpful. We had a twin room which was spacious and clean. Location was very good, close to the Volkstheater U-bahn station. Most of the major sights were within a 15-20 minute walk from the hotel. Complimentary coffee, tea and juices were offered from 12pm-12am which was great. Only complaint was that […] the walls were very thin -- we could hear our neighbour's TV. Read moreGenuine Hotels.com guest review
"Good location but bad standard"
The room was not very clean, it looks old and filthy, phone not working, safe deposite broken, very noisy from the street - windows are not well enough isolated....Genuine Expedia guest review
Close to u bahn, mariahilfer strasse the centre. Breakfast is overpriced and unexciting. Room is very good quality but not cheap ..this is common in Vienna. id stay here again as its very convenient.Genuine Hotels.com guest review
Hotel location was very convienent to metro station & shopping areas.Genuine Hotels.com guest review
"Nice lobby, great location, friendly staff."
One of the most relaxing and quiet hotels during my travels, and well located.Genuine Hotels.com guest review
"Close to culture and city center"
This was a hotel which does give you reasonalbe value for money. However, the breakfast was not included and you wil probably get a better value for those money if you get a breakfast at a café. The room was clean and the staff was friendly. The foyer has a modern design look, but the room had a more common look.Genuine Hotels.com guest review
Great location nearold city and transit. Only comment would be the re were some challenges communicating with staff.Genuine Hotels.com guest review
Lovely hotel, right in the museum quarter - just a hop over the road. Main and smaller shops also within walking distance, in fact in the 4 nights we were there we only used public transport to get to and from the main station and the underground is about a 2 minute walk away. Highly recommend Glacis Beisl over the road for dinner. Only downside was […] you couldn't take drinks to your room and the machines were sometimes not working. Lovely hotel though, would stay again Read moreGenuine Hotels.com guest review
"Room was a bit too basic."
Not luxurious. Reception promised more than room delivered. Furniture old and in in need of rejuvenation. Cleanliness and staff very goodGenuine Expedia guest review
"OK but not brilliant"
Had a lovely room with a separate sitting area. Beautifully quiet. Service staff were brusque and not that efficient. The number on my key did not correspond to the number of my room which they had forgotten to tell me about. I had to ring down and eventually go back to reception to get an internet access code (why isn't this just provided?). I didn't […] have breakfast but compared to other Viennese hotels I've recently stayed in it looked fairly ordinary (although fresh juice is a great idea that other hotels could easily copy). Read moreGenuine Expedia guest review
"Close to museums and historical centre"
A good clean basic hotel. There is construction in the neighbourhood, but for rooms on the top floors, it did have any affect. The location is a major plus. Good helpful staff.Genuine Hotels.com guest review
Staff was absolutely fantastic, great location with access to museums cafes and town hall. The state of the hotel in general reminded me more of a youth hostel with private rooms than a 4 Star Hotel. The first time in my life that I had to iron my shirts in a little storage room. Overall was it a funny experience and yes I'd come back to train my […] ironing skills. Read moreGenuine Expedia guest review
"Good budget hotel but bed was terrible"
A good hotel in many respects expect for the bed. We booked a double room but the double bed consisted of 2 x single wooden bases with single hard matrices pushed together. My wife and I both ended up with sore backs. Not so good. All other aspects of the hotel was great, great location, handy to central Vienna, clean comfortable rooms, reasonable price, […] but they really need to replace those beds. Given that a good night sleep is the key reason to stay at any hotel then, I'm sorry but I can't recommend. Read moreGenuine Expedia guest review
I had a wonderful stay at this hotel. It is very well located within a walking distance of the main attractions. The staff was nice and very helpful with everything!Genuine Expedia guest review
"Zentrale Lage, freundliches Personal, guter Preis"
Nichts zu beklagen für den Preis topGenuine Hotels.com guest review
"Very Good ♪"
良かったです！ ホテルは、MQの中央階段を登って降りた目の前にあり、どこに行くにも便利で、地下鉄降りてからもすぐです。 フロントの対応も良く、分からなくてもさっとパソコンで調べてくれます。ラウンジのインテリアも綺麗で、朝食は少し高価ですが充実しているので、朝、沢山いただいて出掛け、夕方に食事をすれば効率良く回れます。 お薦めです！Genuine Hotels.com guest review
"Лучше не связывайтесь!"
Отель отказал в заселении при имеющемся предоплатным бронированием, сославшись на сбой в их системе бронирования. На самом деле 2 наших номера были перепроданы. Персонал отеля заселил нас в отель 3 звезды в другой более дальней от центра зоне города в одноместные номера вместо двухместных не компенсировав разницу цен и транспортные расходы. Больше этот […] отель бронировать не буду, тем более по дешевым невозвратным тарифам. Очень плохо! Read moreGenuine Hotels.com guest review
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