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""Reviewed by a Hotels.com guest on Feb 25, 2013
Surprising excellent hotel. I did not expect a well run hotel, prejudiced by past airport hotel stays with the best chains, and thus was very pleased. The price value was very good.
Reviewed by a Hotels.com guest on Feb 24, 2013
This guest did not leave a comment.
"A Good Experience"Reviewed by a Hotels.com guest on Feb 24, 2013
A fine hotel that is well maintained, clean and convenient. Hampered currently by being across the street from a massive construction site, but a great location for the independent traveler using the trams and subways to get around Vienna.
Reviewed by a Hotels.com guest on Feb 23, 2013
This guest did not leave a comment.
"huge apartment with all that we needed"Reviewed by a Hotels.com guest on Feb 22, 2013
the two bedroom apartment was massive, and well equipped; this is a family hotel, not a chain, located in a old town house and the furnishing of the apartment reflects this; breakfast was good; we would not hesitate staying here again
"Great Hotel"
we arrived at the Hotel Viennart to be told that there had been a problem with the booking system and that there was no room for us. We were understandably very upset and quite angry, however the staff had arranged for a taxi (paid for by hotel) to take us to their sister hotel which overall was a lower star rating however we had been upgraded to a […] 4 star room which was beautiful! Would stay here again Read moreGenuine Hotels.com guest review
"Terrible rooms"
I stayed here in the spring, perfect weather and the room was about 8 degrees hotter than outside. I would never stay in this hotel in the summer; that would be terrible. The bed in my room was the worst bed I have ever seen in a hotel in my entire life! Very uncomforable! The service at the front desk from one guy was really good, and he was very […] nice. Another lady was terrible, I would have fired her a long time ago, she wouldnt even stand up to show me where things were on a map! The location is perfect and safe. The breakfast is overpriced and not worth it. I would not stay here again, i would much rather find a hotel on the danube island and just take the subway into town! Downtown hotels are expensive... Read moreGenuine Hotels.com guest review
"Great location"
We liked the location -great for musums and sightseeing, and very close to metro. Room was clean, maybe a tad dated, staff friendly -would reccommed, and stay again.Genuine Expedia guest review
"Austrotel Hotel Viennart - Clean and Central"
Overall good experience. Good value for money as I got a cheap rate on Hotels.com. We arrived late evening and were informed we got a lucky upgrade to an apartment as they had run out of rooms. We didn't use the living room as we were hardly there. The decor is a little dated and functional but clean. The Reception staff were always pleasant. The bathroom […] was very clean and a good size. The beds were fine with nice bed linen, again very clean. It was very cold in Vienna when we were there (-11c) and the room was always nice an warm and cosy. I would recommend here especially as we got such a good rate. It is really well located and as tourists we could walk almost anywhere central. There are nice restaurants and bars in the nearby streets. Very convenient. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Hotel in a great location"
Great hotel in a fantastic location one block away from the Volkstheatre U-Bahn stop. Staff was very friendly and helpful. Rooms were small (European style) but had everything we needed. Bathrooms were very nice and recently renovated. Breakfast was pretty good but there are many cafes around the area.Genuine Expedia guest review
"Bad experience"
This hotel could be characterized at cheap chic. Superficially attractive and hip but doesn't follow through. Was there during a heat wave in July and there was no AC in the rooms. It is on a fairly busy street and traffice slows down only after midnight. The service from the receptionists was variable; most were quite nice but one was particularly […] unpleasant and another was neutral. Overall, I was terribly uncomfortable due to the heat and the noise and couldn't wait to leave Read moreGenuine Expedia guest review
"Tolle Lage, super Hotel"
Ein super Hotel in super Lage. Was uns etwas überrascht hat waren die 15 € für das Frühstück! Das war uns zu viel, denn für die hälfte des Geldes kann man woanders auch super Frühstücken ( inkl. Kaffee).Ansonsten Top Hotel ;-)Genuine Hotels.com guest review
"Mycket bra läge, god service."
Mycket bra läge, nyrenoverat bra badrum, rummet lite stilblandat men rent och välstädat. Vänlig och hjälpsam personal. Nära till museer och trevliga restauranger i bra prislägen. Lite gatubuller men man sov mycket bra ändå!Genuine Hotels.com guest review
"Veldig bra beliggenhet"
Bra hotell med veldig god beliggenhet, kun et par minutter unna T-bane, gangavstand til sentrum.Genuine Hotels.com guest review
"hôtel agréable et bien situé"
Hôtel agréable, décoration moderne, bon petit déjeuner. En outre, il est vraiment bien situé à proximité du museum quartier.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Sentralt hotell"
Veldig sentalt hotell med mulighet til å gå nesten over alt. Store rom med litt hard seng. Vi spiste ikke frokost på hotellet,men i byen. Vi hadde hotellrom ut mot gaten, noe støy fra trikk/ biltrafikk. God service av personalet. Billig,sentralt og et bra hotell å bo på.Genuine Hotels.com guest review
"可もなく不可もなく"
WienWestHbfからU3に乗車。Volkstheater駅より徒歩3分程度でした。 到着時刻は12時半でしたが、部屋の準備がまだ出来ていないということで、 受付カードに必要事項を記入し、wifiのID/Pass発行と周辺地図をもらった後に ラゲージルームに荷物だけ預けて後ほどチェックインしました。 受付は若い女性で、英語も丁寧でわかりやすかったです。 15時くらいに戻ってチェックインをしたのですが、受付は別の若い女性。 鍵を渡されてフロアを告げられ、以上で終了でした。 朝食有無の案内や施設の案内（ラウンジで24hrs.のコーヒー飲み放題が あるはずなのですがその使い方など）といったものは一切ありませんでした。 ・部屋は簡素（シングルだったからかも知れません。特筆事項はなし） ・w […] ifiは1デバイスに1ユーザなので、複数所有の方はその数だけ要発行（無料） ・ラウンジに、自由に利用可能なMac2台がありました ・最寄りのSPARまで徒歩1分、美術史美術館・自然史博物館まで徒歩5分、 Uバーン駅まで徒歩3分、リンクを回るトラム駅まで徒歩10分弱程度 オペラハウスまでも、徒歩15分くらい（少し早足かも） と、立地はまずまずでした 四つ星ホテルともあって、それなりのホテルを期待したのですが、 期待にはほど遠く至りませんでした。 立地を考慮して、値段相応と言った所でしょうか。 他にも良いホテルはある気がします。 Read moreGenuine Expedia guest review
"Estancia muy agradable"
El Hotel estaba muy bien y su ubicación fantastica.Genuine Hotels.com guest review
"秋冬ならば…"
キチンと確認していなかったのかもしれませんが、部屋に冷房がありませんでした。 宿泊した日は6月だったのですが、真夏かと思うような猛暑。 他の部屋のおじさんはドアを開けて上半身裸になっていました…。 でもその気持ちがわかるくらい暑くて寝られませんでした。 窓を開けても全然風が通らない。 トランジットの合間の1日だけの利用だったのがせめてもの救いです。 地下鉄 ・トラムの駅も近いし、食堂に行けばソフトドリンクがフリーで飲めるし、スタッフの方も感じが良かったので、暑くない季節に利用すればいいのかもしれません…。Genuine Expedia guest review
"Ottimo hotel per un breve soggiorno"
Ottima la localizzazione, vicina al centro e ai principali mezzi di trasporto Metropolitana e tram. Ottimo rapporto prezzo/servizi con particolare attenzione anche alla pulizia. Il personale è gentile e disponibile. Si comunica efficacemente in inglese, francese, nessuno parla Italiano.ConsigliatoGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"walking distance to everything we wanted to see"
amazing city .... super hotel..... reception lady very helpful...Genuine Hotels.com guest review
"ok, but rooms very old fashioned"
The receptionist at arrival was very friendly and the lobby was nice, but unfortunately not wheelchair accessable - way too many stairs (which is also not so nice when you have heavy bags). there were free drinks in the lobby. when we came to the room though we were very disappointed, because the lobby was rather fashionable but the rooms reminded me […] of austrian ski resort rooms - very old-fashioned and the bed was extremely hard. the bathroom was clean and looked new, but reminded me more of a bathroom from an apartment than of an actual hotel. other than that it was ok, but honestly i wouldn't come back, i'd rather find another hotel that is more modern. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"仕事でも個人旅行でもOK"
値段のわりに清潔で、よく整っていた。交通の便もよく、インターネット接続も無料(宿泊費に入っている)ので、よかった。Genuine Expedia guest review
"good overall, and well located"
This hotel is in the center of Vienna, so you can walk or use the metro easily. Rooms are clean, large enough, but air-conditionning is missing (especially during summer when temperature outside exceed 30-35°C!). If you can, ask a room on the rear of the hotel (blue rooms) because tramways noises are annoying on main street side (red rooms). the free […] Wifi access is ok and not too slow Read moreGenuine Hotels.com guest review
"muy bien ubicado"
El hotel esta bien, aunque le falte aire acondicionado, por lo demás esta perfecto, tanto en ubicación como en precioGenuine Hotels.com guest review
"Gute Lage am Museumsquartier, nahe U-Bahn"
Der Aufenthalt entsprach ganz unseren Erwartungen. Wir hatten ein Zimmer nach hinten heraus, die Zimmer zur Straße hin sind doch recht laut. Leider vermißten wir eine Klimaanlage. An drei Tagen stieg das Thermometer über 30 Grad im Schatten, unser Zimmer heizte sich unangenehm auf. Ohne Klimaanalge würden wir das Hotel, das ansonsten zu empfehlen wäre, […] nicht mehr nehmen. Hervorzuheben ist die Freundlichkeit und der Service des Personals. Read moreGenuine Hotels.com guest review
"super beliggenhed"
hade virklig glædet mig til at bo på et super hotel , men blev dybt skuffe. Vi var et stører selskab som var afsted vi hade booked 5 dobbelværelser i en uge, værelserne var gamle og nedslit. Så spurgte i recptionen om der ikke var noget galt, for det var ikke det jeg hade set på deres hjemmeside, men fik blot ad vide , at de værelser de viser på deres […] hjemmeside hedder delux og dem sku jeg ha booked, så spurgte jeg om kunne få et delux værelse. desværre var alt booked.De ku så ha opgradet mig sener , men det gjorde de ikke. Det hade værret et godt træk fra deres sider. Read moreGenuine Hotels.com guest review
"Lugnt, skönt och nära till allt."
Mycket bra. Passade mitt ändamål perfekt.(kultur och att se stan) … storlek på rum och hotellets placering i stan. Alles! Tycker man hotellets frukost är dyr … är de bara att trilla ut på gatan för att snabbt hitta ett bra frukost ställe.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Super!"
super Hotel in einer Top Lage. 15 min zu Fuß ins Zentrum oder mit der U-Bahn zwei Stationen. Junges, sehr freundliches und kompetentes Team. Zimmer klein aber fein und sauber.Genuine Expedia guest review
"Hotel ViennART-Artístico só na recepção. BOM HOTEL"
Bem, por gostar de hoteis digamos, mais moderninhos e tecnológicos, confesso que esperava um pouco mais do hotel nestes aspectos. A chegada na recepção corresponde ao desejado por mim, porém desde o elevador até o quarto, vai se tornando bem simples. Não que isso tire o mérito de sua boa localização (ao lado do MuseumQuartier, com estação ali mesmo) […] e o seu preço bem razoável comparado com outros daquela área na caríssima Viena. O quarto 301 era pequeno, aspecto de antigo, a cama de casal eram na verdade duas de solteiro juntas, o banheiro era BOM, com ducha de altura regulável, apesar do box ser pequeno. Possuia ainda 3 tomadas disponíveis, armário de bom tamanho, com cofre, frigobar, mesa de escritório com cadeira, telefone e iluminação de cabeceira, junto a dois criados-mudos. O staff da recepção é competente, com exceção da sempre ríspida Stephanie (as vezes falava com você sem nem te olhar, enquanto estava no computador). O fato de ter internet WI-FI grátis no quarto e bebidas (água, café e 'softdrinks') liberadas 24h são fatores destacáveis, porém achei o mapa fornecido por eles BEM confuso, pois mostra TUDO, até o que não precisamos. Outra coisa que senti falta foi de um ar-condicionado... apesar de que não passei calor pois dormi com a janela aberta. Mas quando fui perguntar, a recepcionista informou que não havia, o que me faz pensar duas vezes em ir numa época mais quente, porém acho isso estranho e acredito que ela pode ter se equivocado... vai que no meu quarto que não tinha, ou eles havia desligado e estariam usando só o aquecedor porque ainda estavamos no final do inverno... não sei... O café da manhã era cobrado a parte, se não me engano por 15 euros, daí optamos por comer ali por perto. Por fim, o Austrotel Viennart é um hotel muito bom pela localização e pelo preço razoável naquela área. Mas não é indicado pra quem busca sofisticação e muitos mimos de hoteis mais caro. Eu voltaria e indico a quem queira economizar numa estadia bem-localizada e de m Read moreGenuine Hotels.com guest review
"Fußläufig die Stadt erobern..."
Modernes Hotel, das trotzdem Charme hat und schon einstimmt auf die vielen Museen, die sich in fußläufiger Entfernung befinden. Auf nächster Nähe befinden sich das Kunsthistorische und das Naturhistorische, um die Ecke die Volksoper - was will man mehr! Einen Punkt Abzug beim Service gibt's, weil nicht darauf hingewiesen wurde, dass die Getränke im […] Aufenthaltsraum umsonst 24 Std. bereit stehen. Der sollte eigentlich auch gleich wieder auf 5 Punkte hochgesetzt werden, denn das Frühstück war gigantisch - selbst der Sekt fürs Sektfrühstück war dabei... Das Hotel ist definitiv weiterzuempfehlen und wenn ich wieder mal in Wien bin, ist das auch wieder meine Adresse! Read moreGenuine Hotels.com guest review
"Good location, but way too many incidents"
I've been spent a weekend in this hotel. The position is absolutely great, in the heart of the museum neighborhood and 50 meters away from the underground line that takes you to Stephenplatz and, most conveniently, to the landstrasse/mitte station, where the train connections to the airport are. The room was large, with a nice large bathroom and a very […] confortable bed. however, that side of the hotel given on a road where a a tram passes and the windows are not good enough to prevent noise to wake one up at 7 am. they shoudl definitely cosnider double windows. More, I did ask for a flatiron having to iron a tuxedo shirt and the one they gave me left stains all over... with 5 hours to a ball at the imperial palace the hotel crew couldn't offer any more than a "oh, we are desolate, we can clean the iron". A professional place would had offered at the very least an express cleaning service. Finally, internet is provided for free, but somewhat slow in the room and the computer in the reception had so many limitations (no flah, no activex...) that checking in for my return flight took 25 minutes... oh, and no printer, I had to email the pdf to the reception that took another 2 hours to print it. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Godt og sentralt hotell"
Bodde der fire netter. Standaren på rommene er ganske bra. Litt harde senger. Vi droppet frokosten de tre første dagene da vi istedet fant en koselig kafé i nærheten til halve prisen. Siste dagen spiste vi frokost ved hotellet for å ha bedre tid før flyavgang. Internettet er noe tregt, men fungerer. Plagsomt at man må hente seg ny kode hver dag. Dårlig […] lufting på rommet, men vinduene går ann å åpne så dette er ikke et stort problem. Read moreGenuine Expedia guest review
"viennart überbucht, dafür ins Partnerhotel Fürst M"
das Hotel, speziell die Zimmer sind halt sehr eng, man hat nicht die Möglichkeit eines Tisches mit zwei Stühlen, keine Parkmöglichkeit, nicht einmal ein kurzes Abstellen war richtig möglich. Genauso wie im Viennart war auch im Metternich das Frühstück schön, aber für 13 Euro pro Person dürfte der Schinken schon mal echt sein und der Orangensaft ebenfalls […] nicht nur so eine Konzentratspampe. Service aber auch hier o.k. Read moreGenuine Hotels.com guest review
"Austrotel Hotel Viennart - Tæt på Centrum"
Austrotel i Wien er et fint hotel. Vores værelse var ikke det største, men det betyder ikke så meget for os. Alt var rent og pænt. Hotellet ligger i gå afstand fra gågaden i Innenstadt, ca. 10 minutter, og 5 minutter fra en stor shoppinggade i Neubau. Eneste minus var hastigheden på internettet. Vi ville gerne arbejde lidt om aftenen, men det var næsten […] umuligt. Read moreGenuine Hotels.com guest review
"we were engaged, but we did not get room... :("
We had a reservation, we had a confirmation, but when we arriwed we did not get room, with reference to system errors... We do not recommend to anyone !!!!!!! This hotel is not correct !Genuine Hotels.com guest review
"Wunsch und Wirklichkeit"
Das Hotel entsprach allen meinen Erwartungen; bezüglich den oben genannten Kriterien.Genuine Expedia guest review
"Das Hotel liegt sehr zentral"
Der Service, die Sauberkeit, die Erreichbarkeit waren perfekt. Wir würden das Hotel weiterempfehlenGenuine Hotels.com guest review
"Hotel Viennart ligger centralt"
Selve hotellet har de ting et hotel nu skal have. De har derudover gratis kaffe hele døgnet som man bare kan hente samt wifi adgang. Det der betyder mest er beliggenheden tæt på det centrale Wien samt på U bahn og sporvogns kryds, så du let kan komme omkring. Især hvis man køber et wien kort så du kan køre gratis med alle off transportmidler. De sælger […] kortet på hotellet. Read moreGenuine Hotels.com guest review
"Excelente"
Muy buena ubicación al museum quarter y estaciones de metro,, muy buena relación calidad y precioGenuine Hotels.com guest review
"AUSTROTEL PARTLY RENOVATED..."
IT IS LOCATED NEAR THE U2 LINE AND IT HAS A NICE RECEPTION AREA BUT THE SINGLE ROOM THAT I WAS GIVEN HAD THE SMALLEST AND NARROWEST BED THAT I HAVE EVER SEEN IN A HOTEL.... FORTUNATELY, I WAS SO TIRED AT HTE END OF THE DAY THAT EVEN ON THE FLOOR I COULD FALL ASLEEP....Genuine Hotels.com guest review
"worst hotel experience of my life"
staff was very rude, aggressive and helpless, there was disgusting smell in the room but you can't open the windows. The only good thing about this hotel is it's location, I would not recommend it, it is too expensive given the very poor service they provideGenuine Hotels.com guest review
"Entäuscht..."
Von einem solchen Hotel haben wir uns was völlig anderes erwartet: Das Zimmer war klein, stickig, dunkel, und es hat unerträglich nach Schweiss gerochen. Die Fenster waren zur Richtung Hauptstrasse mit lautem Strassenlärm. Preis-Leistungsverhältnis war sehr unbefriedigend.Genuine Hotels.com guest review
Hotel centralissimo e moderno vicino alle più importanti attrazioni di Vienna, ad un passo dalla fermata della metro.Genuine Hotels.com guest review
"Das Hotel ist einfach mit der U-Bahn zu erreichen"
This guest did not leave a comment.Genuine Hotels.com guest review
"прекрасное месторасположение!"
Отличный отель!Очень чисто,приветливый персонал.До центра пешком 15-20 минут по очень красивым улицам.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Très bien"
Très bon hôtel, très bien situé à deux pas du centre historique, très propre, vaut ces 4 étoiles, pas cher, rien à signaler, c'était parfaitGenuine Hotels.com guest review
"Austrotel Hotel Viennart"
Rent, snyggt och centralt hotell i Wiener Werkstadt anda. Nära till alla stora muséer i Wien och till shoppinggatan Maria Hilferstrasse. Rummen ganska små men med alla bekvämligheter, som platttv med de flesta satellitkanaler. Nya fräscha badrum. Vänlig personal. Ja, kort sagt , bra och prisvärt hotellalternativ i centrala Wien.Genuine Hotels.com guest review
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