"Good hotel staff can be courteous"
Good hotel the staff can be more courteous while checking in the guest. My request for a kings bed was not honored and I was told that they can't even change a room if something is wrong in the roomGenuine Hotels.com guest review
Rooms were very clean and comfortable, close to shopping and restaurants. The breakfast was good too lots of choices...great room for the priceGenuine Hotels.com guest review
"Wonderful hotel, would highly recommend"
Great hotel, my room was very clean and comfortable. The breakfast was very good too. My only complaint was several of the tv channels weren't working, that was a bit annoying. Other than that I loved my stay.Genuine Hotels.com guest review
Hotel was very comfortable. Staff was friendly and helpful! Check-in and check-out were a breeze.Genuine Hotels.com guest review
Quality of serviceGenuine Hotels.com guest review
I stayed at the hotel while waiting for my rental home to become available. It was comfortable and met my needs for a week. I liked the breakfasts; there was varietyGenuine Expedia guest review
"Great location near Dulles Airport"
The hotel staff was extremely helpful and accomodating. I had four rooms booked each with different check in dates. The Hotels.com website helped me book the rooms. The hotel front desk helped me get the rooms near each other and had them ready for early check in. The rooms were clean, although I did find a few small ants. I believe recent rains may […] have contributed to that as I saw nothing else that would have attracted them. Continental breakfast was good and well stocked. Soda prices at the hotel front desk were exorbitant. Next time I'll buy a six pack at a local store and pop them into the mini fridge in the room. Overall a great stay, great staff! Read moreGenuine Hotels.com guest review
"Fantastic experience overall"
Only downside to the room was no microwave. Never thought that would be inconvenient until I stayed multiple days, and wanted to heat some food up. Otherwise, the location is very close to Leesburg, Reston, Herndon, and Great Falls (all within 15-20 minutes driving). The hotel is also about a 30-40 minute drive away from Washington, D.C.Genuine Hotels.com guest review
The staff was absolutely incredible. All of them were extremely professional and helpful. The hotel was neat and clean. The breakfast was most enjoyable. I would recommend the Hyatt Place Dulles Airport North to anyone.Genuine Hotels.com guest review
Overall the stay was very good. The complimentary breakfast was ok.Genuine Hotels.com guest review
"Convenience of location near Dulles but got so mor"
Completely satisfied for an accomodation that exceeded any expectations I may have had.Genuine Hotels.com guest review
Like all the Hyatt Place, the room is large and equipped with all that you need in a hotel room. Everywhere is clean with an exception of maybe slightly worn bathroom floor. There is a big mall area opposite of the road from the hotel and we found a pretty good Irish restaurant there.Genuine Hotels.com guest review
We were in Sterling for a week long seminar. Our stay at the Hyatt Place was great. The room was clean, staff was wonderful, they served an amazing breakfast and it was in a very nice neighborhood. Parking was available and the drive to D.C. was a short one. The price was very reasonable. If we are ever back in the area, we would stay there again!Genuine Hotels.com guest review
Was grate, good customer service, wonderful staff, very clean , just the bathroom was to small, comfy beds, internet high speed, parking always available, in all my stay was grateGenuine Expedia guest review
"Hotel is nice and comfortable. Staff are good."
I have problem with refrigerator and shower tsp.Refrigrator problem right away solved on the next day by replacing new one, but shower tsp was not fixed during stay and because of it water spill to wall to carpet.Genuine Expedia guest review
We were a family of 4, 2 adults and 2 children and the room was quite confortable, compatible to the price paid. Although we were advised that check-in was at 3pm we arrived at the hotel at approximate 10 am and were given a room right away.Genuine Expedia guest review
"It's worth it to stay here"
Our experience was splendid. We really enjoyed our stay there.Genuine Hotels.com guest review
I really enjoyed my stay, look forward to staying again..Genuine Hotels.com guest review
"Good, not Great"
My visit was to see my three young kids. Two double beds are only good for one person each. Hide a way bed is NOT comfortable! Desk chair was damaged, shower has slight damage. Room was clean and very quiet. Free breakfast was OK, not much to choice from, but free! I'm used to a Hyatt being a very nice upper end hotel. This one is not that. However, […] if your expecting a great hotel, then for the money this one is good. Read moreGenuine Hotels.com guest review
I was amazed by the price of my room! I couldn't believe I would get all of this for the price! It had everything I could have ever want! A beautiful and very clean room, free amazing breakfast, and a place to go to unwind that served beer, wine and wonderful deserts, salads, and everything in between available day and night. WOW!!!Genuine Expedia guest review
"Rude Night Staff, Got Double-Charged"
We came in late after a long and exhausting day, and when we got to the front desk, the manager told us they were doing their "night audit", and we would have to wait 20-30 minutes before they could check us in. I asked if we could at least get into the room or whether I could leave a credit card and we could handle it in the morning, and she said no, […] and was pretty rude about it. I suggested other ideas, and just got more curt no answers, so we wound up standing there for 30 mins in the middle of the night, waiting on their systems. I don't know if Hyatt is aware, but the year is 2014 - there are plenty of ways for them to design their systems so that they always have the ability to check people in, and don't have system blackout periods every day. Talk about making technology an Achilles' heel instead of a tool for increased efficiency! They're an airport hotel - people are coming in at all times of day, their systems need to be able to service customers! In addition, they double-charged us. These weren't pending transactions, they were posted transactions I discovered after going back through my statement. Expedia charged us, and then Hyatt charged us as well. The day staff was friendly, and the breakfast was actually unexpectedly good. The prices were very reasonable, and the room was nice. If it hadn't been for the rude night staff, their appallingly outdated systems, and being double-charged, I might have actually left a good review! Read moreGenuine Expedia guest review
"Nice place great shops and restaurants nearby"
Convention and family trip, stay here every time and that won't change.Genuine Expedia guest review
Trip started out very poorly so the gorgeous room and comfort level made it all better.Genuine Expedia guest review
All was excellent but we were shocked the Hotel had NO wheelchairs for guests to borrow. Please get some wheelchairs to keep in the lobby for families to use.Genuine Hotels.com guest review
Very satisfiedGenuine Hotels.com guest review
"Nice hotel for the money"
My room was very clean and comfy. However on my arrival their were homeless men digging in the trash cans at night, it made me feel very unsafe as it was dark and i had to park far out...Told hotel staff and they said they could do anything. I have stayed at this hotel several times before and everytime I go to check in or out...the reresentatives are […] either helping people get beer or on their cell phones on the other side of counter...each time taking me 10-15 min to check in. Read moreGenuine Hotels.com guest review
"Excellent value even if a bit far out"
This is a great place to stay if you don't mind a bit of a drive. On the other hand, it is very near a number of restaurants and other services that won't cost an arm and leg. The hotel is very clean and quite new. The only downside was the ability to keep the room temperature just right. The room was spacious and very clean, which is also true of the […] entire property. The breakfast on weekends is not as varied as it is during the week but this is mostly a business traveler. It is more than adequate for leisure travel, too. Although it is situated in a business park, you're only a few blocks away from anything you could possible need or want. Bed was comfortable, bathroom a little small but adequate, fairly quiet and on a major traffic route that makes getting to the main thoroughfares pretty easy. Cannot say enough about the helpfulness and wonderful attitude of the front desk crew. Would stay here again and again. Read moreGenuine Hotels.com guest review
"Convenient yet relaxing at the same time"
Every thing we encountered was above and beyond our expectations. Although we were only visiting for two separate days, there was the lack of a microwave in the rooms. Other than that, we were highly satisfied.Genuine Hotels.com guest review
"I would stay again!"
Just minutes away from main thoroughfares, restaurants, and shopping. The hotel staff was very accommodating. Not that I think it was needed but the hotel actual have security in the building during late hours. My only inconvenience during the stay was there is no microwave in the room which means you'll have to go to the breakfast area of the lobby […] and use the microwave there. Suitable stay nonetheless. Read moreGenuine Expedia guest review
"Great price from hotels.com"
Great!!,,,,Genuine Hotels.com guest review
I really enjoyed my stay, I had a great time with my family .Genuine Hotels.com guest review
Staff was very frindley. Great location and easy to get around the area.Genuine Hotels.com guest review
Overall excellent. Nothing to complain about. Would come to this hotel again.Genuine Expedia guest review
Booked this hotel for sports event knowing I wouldn't be there much. I went for the great price with breakfast included. What a nice surprise to find a pleasant environment with many unexpected amenities and helpful staff. Would stay again.Genuine Expedia guest review
"close to Dulles airport"
Hotel had been redecorated, but was and older facility. Hard to cool room and bathroom needed updating. Location, shuttle services,breakfast and room rate were spectacular.Genuine Hotels.com guest review
"Fantastic Price at Upscale Hotel"
Fantastic 5 starsGenuine Hotels.com guest review
and they couldn't fix! You better not be a big person or you will never get the bathroom door closed with you in it! What hotel today has 2 double beds?? Don't give them your credit card for incidentials for they charged my card $10.00 and I didn't charge anything! All in all, it's a very nice hotel! I would certainly stay there again but I wouldn't […] get the same room! Read moreGenuine Hotels.com guest review
"Not bad for the weekend price"
Hyatt Place hotels seems to be a little bit away from other places, this one is no exception. By car you go to places in less than 10 mins, but you can really go nowhere on foot. Breakfast was a nice thing for the weekend price. Their entertainment setup is nice even though the 42inch flatscreen tv can have some limitations on their screen resolution […] wont allow more than 1024x768. The monitor does not turn all the way completely, if you watch it from the bed it could be better, from their living room area it might no be. Overall good though for the weekend price. Read moreGenuine Hotels.com guest review
"Good place to stay but don't buy any incidentals."
The service is pleasant, the room is nice and comfortable. They sell overpriced pastries, snacks, and incidentals at the main desk. I paid $3.25 for a large chocolate chip cookie that looked good but it was so stale I had to throw it away. I witnessed a man wanting to buy a packet of one dose (2 pills) of ibuprofen and the desk clerk told him it would […] be $6.00. On a previous stay, I bought a disposable razor and was charged $8.00. I guess this is how they make up the money on the free breakfast. Read moreGenuine Hotels.com guest review
"Fantastic hotel and everyone was very nice!"
Awesome hotel for the price!...Everyone is very friendly and the hotel room is clean and quiet. Very comfortable stay!Genuine Hotels.com guest review
Have stayed here many times always enjoy my stay ! Clean and comfortable bed and room. Unfortunately my refrigerator was not working but everything else was fine.Genuine Hotels.com guest review
"Best 1 night stay"
They were doing some construction across the hall from the room, but we never heard any noise. There weren't many amenities, but breakfast was good. It was the perfect get away!Genuine Hotels.com guest review
"Stay Here, Sleep Well"
Just about everything about the stay was enjoyable. The gym facility, while a little outdated with a few machines broken, was useable. The major issue I had a qualm about was that breakfast ended earlier than advertised. On the first night I stayed, I went downstairs to a breakfast of pancakes, fruit, cereal, english muffin with eggs, meats, and cheeses […] and ate to my hearts content. I was told that breakfast ended at 10 AM so I went downstairs at 9:30 AM the next day only to find out, to my dismay, that they had already finished wiping down the breakfast buffet. Regardless, the bed and the entire room were luxuriously comfortable and the staff were overall very friendly and accommodating. Read moreGenuine Hotels.com guest review
I enjoyed it. The Breakfast was a spread. Clean and in a very good location.Genuine Hotels.com guest review
Very nice hotel. Very clean which is a must. Breakfast was wonderful. When something ran out, they replenished immediately. Will be back.Genuine Hotels.com guest review
Clean Hotel & courteous staff. Convenient location to Dulles Airport, shopping & restaurants.Genuine Expedia guest review
We stayed at this hotel 2 times in 60 days the first time the bathroom smelled like urine. We decided to give then another chance. So. .... we hada room again with 2 double beds and a pull out couch. We went to give the girls a bath and the floating were a bunch of black hairs floating on the top GROSS. Then pulled back the blankets on one bed and there […] was long long hair and the pillow slips had hard crusty stuff on them. The glass cups had prints like someone had just drank out of it with food in their mouth. We WILL not give them 3rd try. Read moreGenuine Expedia guest review
Booked by expedia.com, very reasonable price, clean, perfect location, excellent accommodation for out of town guests if you have limited space in your house.Genuine Expedia guest review
"I wish there was a meat..."
Although the breakfast provided was nice, I would have liked a sausage or bacon on the buffet. ...and a plain (say scrambled) egg would have been nice as well.Genuine Hotels.com guest review
Room was very clean and very comfortable. Hallways had a musty smell but rooms were ok. Service was good. Very convenient location for our stay, close to family and restaurants and easy off and on Rt 7.Genuine Hotels.com guest review
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