San Juan Water and Beach Club Hotel - Carolina

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is located on the quieter and nicer end of Carolina Beach and the staff is incredibly friendly. At first glance the chic colors and modern touches of the hotel are clean and cool, however none of the touches are high quality and the hotel feels a bit dirty. For example, the cushions on the rooftop lounge are stained, as is the grout on the […] bathroom floors in the rooms. The mattresses in the rooms are rather uncomfortable and low quality. I enjoyed our stay and loved the staff, but I would probably choose another hotel just for comfort and cleanliness. Read more

Genuine Hotels.com guest review

This hotel is a little too trendy for itself. The rooms are crazy small, and you can hear the 'rooftop club' music until at least 3am like it is in your own room. Bathroom/shower was quite good, room pretty lame with weird black lights behind a curtain (?) covering one wall of the room. Hallways same - black lights behind sheer curtains designed to […] disguise the deterioriating walls. Breakfast in the hotel restaurant was pretty good, beautiful beach just outside. Overall - hotel was not worth the price and I am extremely happy we stayed only one night. Read more

Genuine Hotels.com guest review

It was a excellent stay before our cruise. We were right there on the beach, felt like we were on south beach! Lots of water activities, will stay there again.

Genuine Hotels.com guest review

My husband and I stayed at the San Juan Water and Beach Club for 10 nights on our honeymoon. The hotel was wonderful with a perfect location and fabulous staff. We plan on coming back for our 5 year aniversary and cannot wait! We fully recommend this hotel!

Genuine Hotels.com guest review

What a cool hotel! Didn't know what to expect, but was pleasantly surprised. It's an older building, but there were so many positives that we didn't care. From the minute you get in the elevator with a waterfall wall until you turn on the lights (some were blue) in your room, all you can think is, "cooooool." We stayed only one night after disembarking […] our cruise ship on Sunday morning. We got there fairly early and our room wasn't ready (understandably) but they checked our bags and took my cell phone number and called me when the room was ready. We spent the time walking up and down the street and enjoying a local bar and grill that overlooks the ocean. (I highly recommend the coco loco at 3rd Base.) After getting our room, we headed up to the rooftop pool and it was just breathtaking. We definitely will be staying here again if our travels take us to San Juan. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I've stayed here twice, now, and will definitely go back again. It's a very nice and modern hotel with a great location. The rooftop bar/restaurant is a great place to hang out and has an amazing view. This place would be great for a romantic getaway.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We took full advantage of all the amenities of this hotel. There is no reason to go anywhere else. All staff was very nice,knowledgable and professional.The rooftop lounge area was the place to be at night. The bar and resturant were very good, and the elevators are a sight to behold. The beach and beach staff are awsome. The area the hotel is in is […] primarily high rise condos. We felt very safe walking the streets at night. Read more

Genuine Hotels.com guest review

great for my purpose. decor a little funky and dated- kind of like 80's miami art deco but the beds were great, location great. clean and better than spending twice as much for a room at the ritz carlton

Genuine Hotels.com guest review

Will be going back there, Food and staff were fantastic to us.

Genuine Hotels.com guest review

Awesome location.. terrace is super cool... The view from the top is really good... don't pay a lot of ocean view room, partial-ocean view is also very good.

Genuine Expedia guest review

Not a great hotel. The location close to a great beach should be the only reason for staying here. The hotel itself seemed low-budget. The elevator wasn't working.

Genuine Expedia guest review

The rooms lack closet and drawer space. The cable in the room kept going out. The charge too much for extended checkout. The hotel is right on the beach!! It's about 20 minute cab ride to old San Juan ....about $30.00 each way - there were six of us so not bad but a little expensive for two. Overall it was a nice stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel staff was friendly and attentive to our needs and the service was top notch. I look forward to visiting Puerto Rico again and staying at this very hotel.

Genuine Expedia guest review

looks like the hotel has new management. staff was very friendly and helpful. hot showers where very pleasing.

Genuine Expedia guest review

The highlight of my stay was the amazing staff. Everyone was warm, welcoming and helpful without being over the top. The staff set up chairs and umbrellas on the beach and delivered complimentary fruit coconut ices daily. Definitely take advantage of the rooftop bar and lounge. The room I was in was large, clean and had a great view of the ocean. The […] ONLY thing that I did not like was the lack of proper lighting - it made getting ready to go out in the evening a challenge. But that should not deter anyone from staying here. Read more

Genuine Expedia guest review

Hotel is in a great location with access to beach and 3 minute walk to gambling at El San Juan and Intercontinental. Staff was incredibly friendly and helpful. All went out of their way to make the stay enjoyable. They were very accommodating for our dog and he loved the beach. The room was exceptionally small and the room and hotel were all black […] lights which got irritating after 1 day. Very limited food options in the hotel, but great local options and chains just a block away. Read more

Genuine Expedia guest review

I would love to stay at the hotel again... The feeling was wonderful and the staff was extremely nice and the ambience was stellar!!!!!

Genuine Expedia guest review

With the minimalist decor, the room had little to no storage. It also had very poor lighting and space for hair and makeup. There was minimal room for casual sitting; reading meant one had to sit on the bed. No place to eat with room service. Most of the staff was exceptional. Only one Zest waitress delivered poor service. The place was very clean. […] If you're in the mood for a minimalistic decor, it's perfect. But for any stay beyond a couple of days, it's cramped and cold. Read more

Genuine Expedia guest review

My best buddy and I headed for the San Juan Water & Beach Club Hotel in celebration of our joint 50th birthdays. We just wanted a few days away from the jobs, kids, and stress to unwind and "hang". We picked the right place! This hotel is absolutely charming...a clubby, cool atmosphere and the staff are over-the-top accomodating. I read the reviews […] on other travel web sites and knew the hotel had an excellent reputation--and it is well deserved. The place is decorated in an ultra chic water theme. The beds were absolutely to die for comfy...as were the robes! We had a "semi view" and could see the beautiful Caribbean sea right outside our window. The staff on the beach were super accomodating...setting up our chairs and umbrella each day and bringing us surprise "treats". Only thing I would warn: there is no storage space in the room. You will literally be living out of your suitcase. That really didn't phase us, as we loved everything else about the hotel. If I ever have the opportunity to return, I most assuredly will go back to the "WBC"--Water & Beach Club! Read more

Genuine Expedia guest review

This hotel is ver secluded from the main street, which makes it a plus for me. The outside look is very clean. The employees are very pleasant to deal with, starting with the valet parking staff. Once inside the lobby the atmosphere totally changes, for good. The looks is something near to fashion, watery, like it's name. Also, the girl at the lobby […] gave us an upgrade in our room just because we were cool with her!!!! Awesome!!! The elevators, WOW, when the door opens you se a waterfall inside the elevator. A look up will make you feel like in a movie. Clear top allows you to see your trip up to your room. The room has the same theme as the hotel but I felt that it was a bit small to the price i paid, but not a big deal. In overall is such a great place and close to everything. Read more

Genuine Expedia guest review

This is a hotel run by young lovely people who go out of their way to be polite, helpful, and genuinely warm. They make you feel welcome. Even though we were an older couple (celebrating our 30th(!) wedding anniversary, we didn't feel out of place. That said, most of the clientele were younger, hip, multiracial, fun. The beach right outside the front […] door (with the very helpful young beach attendants to bring you your towels, umbrellas, beach chairs & frozen coconut ices--all at no charge) was a real plus. The restaurant is very good too. Altogether wonderful place to stay, but especially nice for romance rather than families with kids, who'd be better off down the street at one of the giant hotels with lots of little swimming pools and things to do. Read more

Genuine Expedia guest review

Ok stay. Friendly staff. Rooms were cleaned very late throughout the day

Genuine Expedia guest review

the hotel is really new and nice. the staff is polite and friendly. nice stay. the hotel restaurants are really cool, maybe they could be cheaper for the guest of the hotel. there are not manyb restaurants in the area, most are just fast food, so maybe if the restaurant in the hotel would have been cheaper that it would have made the difference. the […] concierge was ok, didn't give us some details overall. nice stay in a cool hotel. Read more

Genuine Expedia guest review

The staff was very pleasant and friendly but there are many services lacking in the hotel such as for example a bus service at least once a day to old San Juan considering the high taxi rates to go back and forth. outside the hotel there are no seats while waiting for a taxi or something. the food at the hotel was normal nothing exceptional.

Genuine Expedia guest review

Very nice staff very clean, but very noicy hotel, club on rooftop, steps from beach makes stay very enjoyable

Genuine Expedia guest review

Great hotel for a short stay and off season. It's in carolina not san juan so it's about 15-20$ cab ride to san juan( Would have preferred a closer hotel). Not a lot of activities going around the hotel. Super friendly staff. Great views. Small hotel but super chic. Enjoyed my mini vk very well

Genuine Expedia guest review

The hotel staff was nice. The hotel didn't look as nice in person as it did on the website but it was still ok, just not as exciting as it looked online. Price is high for what you get. Food prices were a little too high also. Loved the location to the beach - just walk out the front door and you're at the beach.

Genuine Expedia guest review

We stayed 9 nights here recently in San Juan, Puerto Rico. The hotel is right on a beautiful beach. You can just walk out and hang out right there on the beach. They have a wonderful beach staff to serve your needs, along with towels and lawn chairs with umbrellas. The ocean views from the room are awesome. They have a roof top club on top that overlooks […] everything! The hotel staff was outstanding! Joy from the concierge was fantastic.The valet attendant Xavier was super friendly, Vick the ocean beach was super nice. The entire hotel staff was super friendly and very catering to all our needs. The hotel is very trendy! I would definitely visit again and recommend this place. Read more

Genuine Expedia guest review

Wonderful hotel gives you the south beach feeling. Super clean directly across the street to the beach about a 3 second walk. Food in the restaurants was very good and good service. All the staff made this an excellent choice to stay all super friendly and willing to go out of there way for you. Definitely would return.

Genuine Expedia guest review

I bought my husband here for his birthday. We had an amazing time! Our room was great and the staff was so friendly. The beach was also great. They cater to your every need. My husband and I said when we come back to Puerto Rico we will definitely be staying at the San Juan Water and Beach Club Hotel!

Genuine Expedia guest review

Trendy, fun South Beach type hotel with nice rooftop bar and pool and first floor restaurant. Great Service. Beach is the hotel's front door.

Genuine Expedia guest review

Hotel was clean and well kept. Many other restaurants in the area within walking distance if you don't care for puerto rican food. Hotel staff outgoing and friendly always willing to help. conceirge was outstanding book many off site excursions very knowledgeable about all. The beach was clean and well kept bar service was available. The rooms and surroundings […] looked just like the picture on line wouldn't hesitate to go back Would rec the catamarman trip and snorkeling. Met alot of nice people from all over the. Although the taxi cab drivers all ne a lesson in personality they had none. Loved GEORGE our tour gude to the rain forest Read more

Genuine Expedia guest review

My wife and I spent our 25th wedding Anniversary here. Great 360 degree roof top view, with a great bar designed for relaxation and fun. The roof top pool is bit small but nice. Rooms are kept clean and neat. Restaurant has a great decor with gourmet dishes. I was impressed when the chief came around and greeted his gust. Hotel is always smelling great […] with a nice scent. Calypso music filtered through out. Beach only steps away from lobby, with personal helping with towels, chairs, umbrellas. Shops and restaurants and other neighboring Hotels in walking distance. The personal is very professional, interacting with their guest. I felt that the mixed drinks were a bit pricey. A great place for couples. I believe the staff made it that much better. I actually felt their sincerity. Great Job. MY HATS OFF TO YOU ALL. Read more

Genuine Expedia guest review

The hotel staff was extremely friendly. We had a free upgrade to the partial ocean view room, and it was very nice of the hotel. Pros: Friendly staff, clean room, nice atmosphere, great location (very close to the beach), very new furniture. Cons: Loud music from rooftop was a little annoy when you are sleepy...

Genuine Expedia guest review

I was very happy with this hotel. My boyfriend and I stayed here for a short getaway and had a great time. Each and every staff member we interacted with was helpful and friendly. There seemed to be a lot of couples (of all ages) staying at the hotel and some families. I would recommend this hotel to anyone, including families, but with the caveat that […] there aren't a ton of activities designed for young children. If you have mature kids who want to relax (i.e. teenagers), this could be a great place for you. I loved to contemporary decor and cool vibe - a lot more fun than a traditional hotel chain (i.e. the Intercontinental). There were only two negatives: the gym equipment could use a update and there was a lot of seaweed on the beach. I don't know if there is anything the hotel can do about this, but if there is, they may want to look into it, since it didn't seem to be a problem all over Carolina beach. Maybe this is a seasonal issue? Regardless, I could come back to this hotel. Read more

Genuine Expedia guest review

Trendy & hip rooms, lobbys and hallways. Great, small, rooftop pool overlooking the ocean. Great open air restaurant with 360 views. As soon I came out the front doors to the beach, they had personnel ready to assist you with towels and to set up chairs for you. Also when you sat down they had a waitress come to your chairs to ask if you needed anything […] such as drinks. Also water available at the entrance of hotel if your on your way back from the beach or a long walk around the town. Read more

Genuine Expedia guest review

Staff is super friendly. But more training is needed. For example, when asked whether the hotel provides iphone chargers, the receptionist kindly answered "sorry but no." Well, each room has an ihome (located on top of the TV; not very conspiciously placed) where one could dock his or her iphone. Spent $14 for an iphone charger at Wallgreens. Another […] example, when asked to connect a laptop to the TV via HDMI cable, (a) it took the "engineer" an hour to get to the room and (b) the "engineer" had to be trained by the guest (yes...the guest trained the "enginner" on TV). But the people working there are super nice. Read more

Genuine Expedia guest review

the hotel was in an NICE AREA IN ISLA VERDE,GREAT RENOVATION,i loved the sound and lighting. one thing we didnt like is that the fron desk attendant,visible latino did not wanted to speak spanish to us,even tough we greet him in spanish(we are from cuba and mexico)donn or robbie.cant remember.dissaponting the bell boy ignored us all the way from our […] arrival.he was too busy chatting with other parking fellow. the concierge was a ladie who was on her phone while we are checking out,really????do you see this bags???? on the other hand the room service ladie was nice and servicial,even the laundry girl greet us and was nice to us. the room smelled funny and the air conditioned was noisy.those two things. besides that.i think i will stay again.good luck Read more

Genuine Expedia guest review

Excellent hotel. I loved the look of the hotel. Very trendy and chic. Their rooftop lounge and pool area were phenomenal...Evenings on their rooftop lounge area were sexy, hot and the music was great..Made you feel like you were staying in an upscale South Beach Miami hotel. The staff was cordial and very helpful. The beach was right across the way. […] Nightlife was within walking distance. Perfect vacation. Will definately stay here again!!!!!!!!!!! Read more

Genuine Expedia guest review

The location is awsome . The staff its helpful and kind . The hotel has the greatest decor and pool

Genuine Expedia guest review

The Water Club was great for what I was looking for. It's a sexy boutique-y hotel, steps from the beach, with spectacular service. My partial ocean view (801) was great and was set-up perfectly to soak in the view. The blue hue and constant noise of the AC wore on us after a few days and the room did show signs of wear. Though it is a good sized room, […] it is minimally furnished and there is very little drawers (2 - one small, one larger) built into the wall closet. Be prepared to keep your clothes in your suitcases if you are staying longer than a weekend, like we did. The bathroom was basic, and the shower had good water pressure. The service is what really makes this hotel! Most employees are cheerful and willing to help you. The beach service was through the roof! (Victor is awesome!) I always had a towel, chair, umbrella, and drink in my hand. (Alexandra, mil gracias!) Also, the section of the beach is perfect, though I would recommend they rake the dead seaweed every morning. The rooftop terrace is really an afterthought, though the view is great, as you will want to spend time on the beach. Also, skip the concierge, yelp and tripdvisor are much more helpful. Read more

Genuine Expedia guest review

Very good location and a unique hotel. The room was nice, albeit a bit spartan in some regards. The windows on the outside needed to be cleaned but the bed was extremely comfortable and the floor (10) quiet, even next to the elevator. The restaurant, "Zest" was excellent: red snapper on plantains and citrus sauce with a starter of tuna tar-tar, topped […] with avocado "sherbet" : outstanding. Extremely funky fit out of the restaurant and pleasant to dine in. "Mist", the rooftop bar is quite a cool place to enjoy a drink of your choice while taking in the breezes, beautiful views of the city and beaches while listening to chill music. Staff: Bryan, the front desk manager/concierge was a delight. He was extremely professional, always eager to help and is obviously in the right business. Overall, a great experience. Read more

Genuine Expedia guest review

My girlfriend and I had a wonderful experience at this hotel. The staff was professional and the hotel offered plenty of useful ammenities.

Genuine Expedia guest review

The hotel had a very nice atmosphere, the rooms were clean, the shower could've been renovated, but other than that our stay was quite and nice.

Genuine Expedia guest review