Hotel is nothing to how it is advertised. I asked for non smoking and it still reeked of smoke and the sheets had stains everywhereGenuine Hotels.com guest review
"small but comfy"
My stay was overall good. It was conveniently located and small enough for the family not to get lost. I will stay here again if need be.Genuine Hotels.com guest review
I wouldn't stay again, neighborhood was bad and the bed was uncomfortable, next time I'll pay extra and stay somewhere nicerGenuine Hotels.com guest review
Will never stay here again!!!!!!!Genuine Hotels.com guest review
Not bad, I stay here most of the time . Decent price for where I need to go.Genuine Hotels.com guest review
"Not bad at all..."
Nice size room for the price. Pretty quiet, decent location.Genuine Hotels.com guest review
"Not As It Seems"
The hotel didn't look anything at all like the picture, it is much more run down, weathered, and old looking. The inside isn't much better, the property is simply outdated. The room was clean and comfortable enough but I had a few roaches in my room so I wouldn't recommend this property to anyone. I didn't bother to ask for another room because of the […] condition of the overall property and figured all rooms had critters in them. This is a definite don't!! Read moreGenuine Hotels.com guest review
"Small hotel convenient location"
All was well for the most part. I would consider staying here again for the price and the minimum meeting of expectations. The hotel staff were accommodating and things went smoothly. However, the smoking and non-smoking rooms tend to be next door to each other or at east on the the same floors, so you can often smell cigarette in the hallways.Genuine Expedia guest review
"Great but not fancy pancy"
It was great to get out of the airport and get to a bed and a warm shower.the experience was great and you get what you paid for.Genuine Expedia guest review
"Decent enough stay"
My wife and I stayed here from Thursday - Sunday and had a pleasant experience. The hotel was conveniently 15-30 minutes (depending on traffic) from Fort Worth, Grapevine, & Arlington, and Dallas. The hotel was certainly nothing to write home about, but it wasn't awful either. There were a few stains on the bed linens, shower curtain, and a towel. […] However, we were given new towels upon request and the stains were very minor and nothing unsettling. The complimentary breakfast was what you would expect. Some cereal, coffee, OJ, muffins, and bagels. The toaster and microwave are not in the breakfast room, but the other side of the lobby. There is also a well-stocked snack and drink machine when you first walk in. The rooms were pretty nice, but the amount of mirrors is slightly disturbing. Haha. The entire headboard wall is a mirror and so is the sink wall in the bathroom. PROS: The A/C worked wonderfully, there was a decent size closet for hanging clothes, and a nice mini-fridge. CONS: The TV was old and did not have a good display and the bed wasn't very comfortable (but did not leave us sore). Overall, this hotel wasnt that bad. Decent location (although it sleeved slightly sketchy at first) and great service. If you have the money, stay somewhere nicer, but for $40/night this place is fine. Read moreGenuine Hotels.com guest review
"A little seedy if you know what I mean"
This hotel was used by local folks for other resons other than just a good overnight stay for conference goers like us. Very impressive wall of mirrors in each room for whatever you might like to see if you know what I mean. The breakfast bar was very small and uncomfortable, hall ways were nasty, but the rooms were clean as the eye can see anyway.Genuine Expedia guest review
This hotel was outstanding. Yes the hallways needed new carpet, but the room was great. Bed was comfortable. NEW flat screen TV's. Bathroom was clean and functible. Loved the extras, such as the roses made out of kleenex and the way the shower curtian was presented in the room. Staff was very courteous and always said hi and good by when you came and […] went. Good restaurants are close and not too far to walk. Would and will stay here again Read moreGenuine Hotels.com guest review
Our experience at the hotel was a good one, we were always greeted nicely and with a smile, our room was always clean and the organized, our stuff was respected and never messed with. we were offered good breakfast.Genuine Expedia guest review
"decent place to stay"
close to the airport, and not too difficult to get into downtown dallas via bus and then train. Staff extremely helpful with everything and all in all very good value. Large rooms which were well equiped and a decent breakfast. There was not much to do around the hotel, but that is the price you pay for being conviently located near the airport.Genuine Hotels.com guest review
"Not a good experience"
I would never recommend this hotel to anyone, nor would I ever book there again. We booked a room with a queen bed and a sofa sleeper. The springs on the sofa sleeper were broken and the bed not usable. We were shown 2 other rooms in an effort to try to accommodate us. The Jacuzzi room smelled strongly of cat urine, the third room we were shown had […] yellow stained sheets, the mattress cover had long black hairs and cigarette burns, and the mattress appeared to have bed bugs! That's when we decided to request a refund and find another hotel. Read moreGenuine Hotels.com guest review
We were there maybe 6 hrs. Was ok,clean and quite. Was close to airport so we could get there quickly.Genuine Expedia guest review
The staff were very pleasant and helpful with directions.. The hotel was pretty much what we expected for a no frills hotel. We were there for four nights and traveled every morning into Dallas to the convention center, when we returned, our room we found it clean and new bedding on the bed. The breakfast was adequate.Genuine Hotels.com guest review
"Hotel Near the American Airlines Center"
Check in was smooth.. but upon entering it felt very hot-- the room was dirty--- we found hair on the pull out couch which was so gross, the latch on our door was broken so we didn't feel safe to sleep at night----We asked for an extra pillow and blanket there weren't any.... Just very dirty overall-- Staff was not aware of the area so we couldn't ask […] how to get to locations..... Read moreGenuine Expedia guest review
Nice overnight stayGenuine Hotels.com guest review
"Nice for the price u pay"
The rooms are decent but the staff doesn't under stand English wellGenuine Expedia guest review
The stay was not bad. Staff was friendly. The hotel need some repairs. The bath tub drain was very slow (make sure you have shower shoes). Bed were comfortable. Need bigger and better towels. The kids enjoyed the waffle maker. Milk was warm, and a toaster would be nice, so you can toast your bagel or toast. Other than that the stay was not bad.Genuine Hotels.com guest review
I think you get what you pay for here. Don't be fooled by the pictures like I was. The room is clean, the bed was comfortable, and it gets the job done, but it was also an older and muggy building. I was travelling alone and the staff was good with me, so I had no complaints with the room, but I wouldn't have wanted to bring someone I was trying to […] impress here. Read moreGenuine Hotels.com guest review
"cheap is never better"
The web picture was nothing like the hoel or hotel room,very poor quality would never stay or recommend this hotel.Genuine Expedia guest review
Its a very good & simple hotel for people that wont be there very much but that need a comfy, clean, quiet place to stay. Lots of restaurants, Walmart, Home Depot, Mall, etc... located 1/2mi or less from hotel.Genuine Hotels.com guest review
"The worst hotel ever"
The service at this place is horrible, I asked for bedding for the pullout sofa upon my arrival at the hotel around 5pm, but then after leaving for hours and returning we found that there were still no sheets on the pullout sofa, so my friend had to share the queen bed with me that night, and the next because they hadn't arrived a full 48 hrs later. […] We had an ironing board but no iron, which we called and asked specifically for the first day, never got that either. we were in town to work, and all we wanted was our own beds and a good nights sleep but apparently that was too much to ask. finally I couldn't take it any longer and left, also I forgot something there and we called the next day about it, the woman that answered said she found the item, so we stop by after work to get it, this guy behind the counter looks for 20 mins for it, then comes back and says oh he remembered that he had cleaned the room we stayed in personally and that it wasnt there and I'm like what? We called earlier and yall said you had it, how is it not here and where did it go? This man never apologized at any point in the entire time I was there, and now wants to charge me an insane amount of money per night. Save yourself an enormous headache and DO NOT STAY HERE, oh almost forgot the disgusting stains on the toilet, didn't even want to sit on it it looked so gross, and i really wish I could upload the pic that I took of them so you could see... Read moreGenuine Hotels.com guest review
I wouldnt recommend a room on the frist level, too much noiseGenuine Expedia guest review
Can't beat the price. The Internet only works half the time.Genuine Hotels.com guest review
"Flight out of DFW"
Had booked two queen beds and was advised on arrival I was "upgraded to a suite" which meant a single queen and metal back-breaking bar across a foam-padded sofa... Totally unacceptable.Genuine Hotels.com guest review
"need to be updated but really ok for a night"
we stayed one night and are planning on staying again because it's close to my child if something happenedGenuine Expedia guest review
"an ok place"
Twas just ok....nice area n easy accessGenuine Hotels.com guest review
I was pleasantly surprised to find that my room was so nice and up-to-date for a hotel at this price point. The location is centrally located to Dallas/Ft Worth. I will be staying here again in the future!Genuine Hotels.com guest review
Nice room, close to airport, walmart, ihop, apple bees n moreGenuine Hotels.com guest review
"Convenient location but disappointed in amenities"
Hotel was convenient (near the airport) but is currently undergoing some renovation. One of the draws was the offer of a free breakfast, but it didn't start until 6:30 AM and I had to check out prior to that.Genuine Hotels.com guest review
Comfy beds. Tiny breakfast area, though.Genuine Hotels.com guest review
This hotel was not that bad but the first day I stay their they had no hot water and they fixed it till the next dayGenuine Hotels.com guest review
no hot water!Genuine Hotels.com guest review
"Microtel never again"
The staff were nice but the hotel was not kept up well. The picture of the hotel looked bigger than it was and the picture of the room I booked was not the one I got. The free breakfast was small in what you got to pick from to small. There was something wrong with our tv and there was brown like stuff covering the bathroom counter to hold it together. […] The staff were so friendly though. Read moreGenuine Expedia guest review
OkGenuine Hotels.com guest review
"Good Hotel for a good rate"
Good rates, near airport & downtown. Friendly staff, clean rooms and a good breakfastGenuine Hotels.com guest review
My only complaints - the sink drain was really smelly - must have bacteria growing down in that pipe - and the adjustment worked in reverse and I was dumb and took a wash cloth bath because I didnt figure it out the first night.Genuine Hotels.com guest review
"Very close to airport"
I was on an interview from out of state and my flight out was very early in the morning so I opted to stay the night before nearby so as not to miss my flight. There was good food in the vicinity and breakfast before I headed to the airport. Would stay here again if in a similar situation.Genuine Hotels.com guest review
Upon arrival, the hotel lied to me that hotels.com sent them the wrong info about my reservations being a smoking room, but did not help me to get the 800 phone number so I could resolve the issue. Their wifi did not work, and therefore could not look up the number myself. We ended up taking the smoking room and kept on bugging them for the non-smoking […] room that I original booked for. Finally they gave us that for the next night after getting in touch with hotels.com customer service. SHAME ON YOU MICROTEL INN!!!!!!!!!! Read moreGenuine Hotels.com guest review
"Close to Sights but Terrible Hotel"
There is no fitness room, even though all of the websites say there is one in the hotel. The breakfast is very limited. The rooms are clean but not spotless.Genuine Hotels.com guest review
Way better than i expect! I love this place!Genuine Hotels.com guest review
In town for supercross race ,good location to airport and resturants.Genuine Hotels.com guest review
Pros: The location was great! Customer Service was great! Cheap!! Cons: The hallways stink, the rooms need to be updated. Ultimately, you get what you pay for...my experience was not bad, but could have been better...I would stay here again..Genuine Hotels.com guest review
I made the reservation 12/12/12 for a stay on Jan.16, 2013. When I got in, the front desk gave me a smoking room even if reservation says non-smoking. He claimed Expedia made the error and that they are fully booked. I have allergy to cigarette smell and aggravates my sinus. I called expedia and the lady told me they reserved a non-smoking room for […] me. She spoke to the front desk and was told the reason I was given a smoking room is because the hotel was fully booked. I booked my room more than a month ago and on the site non-smoking is available. I also checked the Microtel website 2 weeks before check in and non-smoking is available. In the late night when I was already unpacked, they moved me to a jacuzzi room with the remote control not working. The guy said maintenance will work on it the following day.The following day when I was preparing to pick up a friend, I was told I will be moved to a non-smoking room. I had to repack and rush so that I can pick up my friend on time. They advertised they provide shuttle to the airport but I was told they stopped it and insisted the website did not have it. I would not reserve this room if there is no free shuttle to the airport which is about 5 miles but $20 in cab which I spent because of this misrepresentation. On top of the lies, the day person told me the original room I was supposed to have had issues. The last room I got moved to had 2 lights that did work but got fixed after I complained. Very disappointing experience. Read moreGenuine Expedia guest review
The room was not cleaned properly. No toilet paper, remote did not work, the door could not be closed from outside had to turn handle from inside to close door when leaving. There were 3 used bath soaps in the shower. We checked out after just 1 night and went to another hotel. Would never stay there again. Hopefully my money would be refunded. I had […] to go to front desk to ask for toilet paper. Read moreGenuine Hotels.com guest review
"My Stay at Microtel"
We stayed at this hotel Dec. 2012, the hotel furniture, bathroom fixtures and carpet are in poor condition and outdated. The bathroom floor tile was cracked in several places. The tube facet did not work properly, I had to rotate it several times to get water to a comfortable temperature. Also the towels were dingy, I am sure they they were washed, […] but they just did not have that crisp and fresh appearance. The room and common areas were stuffy(did not smell very good). I used the stairs one day, and they were filthy, with trash, leaves and other rubbish on the stairs. All and all I guess you get what you pay for, it was a place to lay my head at night. Read moreGenuine Hotels.com guest review
Enjoyed my 3 night stay. Close to the Highway & all Restuarants.Genuine Expedia guest review
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