Knights Inn and Suites San Antonio Downtown/Market Square - San Antonio

Staff was very friendly & the location was ok BUT the cleanliness of room was scary. For example: Cigarette burns in sheets, stains (that appeared to be blood) & not to mention the HUGE mirror on the wall that appeared to be a double mirror. Very Uncomfortable! I've stayed at other Knights Inn Hotels & this is by far the worst one I've seen.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

staff was rude, they never cleaned our room and changed sheets, thank god we had 2 beds, sheets were in bad condition, room was out dated, ceiling had pink stains, low water pressure in shower.

Genuine Hotels.com guest review

A night out for fiesta weekend was great, nothing bad to say.

Genuine Hotels.com guest review

no microwave or iron like posted over all stay good

Genuine Hotels.com guest review

This was a disgusting place! The sheets where dirty & the room smelled gross! It was moldy & the bathroom stunk of sewer. Will never visit this place again & parking was limited.

Genuine Hotels.com guest review

The sheets were clean and the frig worked, but the room smelled of mildew.Two of the drawer fronts on the end tables in the sitting area had the door fronts completely off, and one of the cupboard doors on the desk area was broken off and laying inside. I was only there 1 night. It will be the only one. The price posted on the sign outside was a little […] more than half of what I paid. I stayed on a Thursday night. Read more

Genuine Hotels.com guest review

Hotel needs a lot of maintenance.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Oh my were the first words out of my mouth. My girlfriend thought the same thing. First, you notice the surrounding neighborhood doesn't look to be the best but the outside of the hotel, minus the sign that is in great disrepair, looks to be ok. I did notice there were a few security cameras on the outside of the building so I was sure to park in front […] of one. Upon walking in you start to notice the doors, floors paint and trim are much like the sign outside, in great disrepair. The room was very clean and tidy but the paint, carpet, tile and furniture were in bad condition. The sheets looked and smelled clean and the AC unit was blowing cold air. The bathroom was clean but there were broken tiles and the bath tub/shower looked like it was about to fall out of the wall. I really didn't get a good night sleep because the bed was very uncomfortable and was sagging greatly. I wouldn't recommend this hotel to anyone looking for a comfortable and reassuring stay. Ending on a positive note, my vehicle wasn't broken into, the AC blew cold air all night long, the sheets were clean and they had a small breakfast that consisted of making your own waffle(it was tasty), cereal, milk, juice and coffee. Hopefully they do a renovation of this place soon! Read more

Genuine Hotels.com guest review

Immediately upon entering the room, I could smell old, dank water and mold. The air conditioner wouldn't run long enough to help at all with the moisture in the room. Even opening the window did nothing to help. I'm weird enough to bring my own sheets/blanket/pillow when I travel. I'm glad I did, though, because I didn't have to use theirs. They, too, […] smelled dank and dirty. The toilet ran all night and the shower/tub enclosure had separated from the wall, which gave me a view behind the drywall. And I'm not entirely sure when the last time the towels were washed or if they're just supposed to be that shade of dirty white. Constant noise outside including traffic, construction and a train. Silver lining: it's pretty convenient to the highway and downtown. Read more

Genuine Hotels.com guest review

I was very disappointed at the fact that the sheets had stains on them the hotel was dirty overall and it was suppose to be non smoking room and it smelled like smoke.

Genuine Hotels.com guest review

We all enjoyed our stay. Everything was nice and clean and comfortable beds. Downtown, Riverwalk, the Alamo, and lots of other tourist attractions were really close...not even ten minutes away. We look forward to staying there again on our next trip to San Antonio.

Genuine Hotels.com guest review

This place was ok. Eveythin kind old but still good for cheap place. Watch out for calling make sure u pick the right one at location close riverwall. Other one with same name with this hotel was bad ... 5 mile away. Everything very old on other one by height alamo.

Genuine Hotels.com guest review

The first night we noticed the room's faults like small stains on the blankets, the door knob to the bathroom was falling off, one of the faces to a drawer was missing and the little nails were exposed but we're just sleeping here so whatever, we'll get over it. The second day we visited the pool. The guy at the front was nice, gave us towels again, […] super nice. While my husband stayed with our rdaughter, I ran upstairs via the stairs. On my way down, there was a man on the second floor stairwell ( we were on the third). As soon as I passed him, he followed me outside and genuinely scared me. As soon as I got outside I joined my family back at the pool and he just stayed there outside. Eventually a car pulled up, he got in for a minute then got out and the car left. Drug deal anyone? After that I really felt unsafe. If the hotel is full, you'll have to park across the street in an empty, shady looking lot. Oh! And when we were leaving on our last morning someone was stuck in the elevator. We had to carry all our things down three flights of stairs. The location is a decent distance from the market and downtown though.I would have reccommended this hotel on our first day but after it was said and done, I felt unsafe, I worried about our car in a second parking lot, and breakfast consisted of waffles (though there was no mix to make any), toast, cereal, and juice. Next time, we'll spend a little more money to assure a safer felling, nicer room and peace of mind. Read more

Genuine Hotels.com guest review

We had gone on a trip to San Antonio expecting a great experience, yet it was nothing like it played out to be. The location was very cheesy. The hotel was nice on the outside but had diminished in care on the inside. The bathroom light above the sink didn't work, and the light above the shower was hanging by the wires the entire time of our stay. I […] reported it to the front staff but nothing happened. Two of the four nights we stayed, we didn't get fresh towels or any type of room service. When I went to the front staff again, she just gave me new towels and more toilet paper. If you have a chance to book somewhere else, don't waste your time trying to make this place your destination. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Yes, the walls are dirty and the furniture and carpet are stained, but the sheets are clean, the bed is comfortable, and the TV and free wifi work well. Breakfast is waffles and cold cereal, toast, juice and coffee. A microwave, coffee maker, and fridge in the room is a great way to save money- there's a good grocery store a short drive away. It's almost […] two miles to The Alamo and the Riverwalk, but if you enjoy walking, it's better than paying the high rates for parking near the tourist attractions. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

you get exactly what you pay for, but worth it.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We will not be back ever! We asked housekeeping to please clean our room and change the bed due to stains on bed spread and linen. No one ever came to our room.

Genuine Hotels.com guest review

I am on a tight budget, so I looked up the cheapest hotel I could find in san antonio for a 3-day convention I just went to. When I arrived, the hotel looked as I expected it to. The building looked rather old, but well kept. The lady at the front desk was very friendly and even joked with me a little bit. The room was my favorite part of the hotel. […] All the furniture and appliances were well-kept, they felt almost new. The elevator is rather slow, but there are stairs on both sides of the building. Ice machines are mostly broken; you have to go to the front desk. Overall a surprisingly nice experience for the cheap price. Read more

Genuine Hotels.com guest review

This hotel is affordable and less than 2 miles from the Convention Center. My room with a single bed (328) was very comfortable and well upholstered. There is a bus (I think 68 and 26) at the corner of Guadalupe and Frio that will take you to the Convention Center for just over a dollar (get off at the Alamo Street stop), and you can come back from […] the steps on the side of the convention center to the same stop The hotel has some deferred maintenance issues (broken door handles, cabinet pulls, etc.), but nothing major that I noticed. The surrounding neighborhood from the hotel to the bus stop was fine. Read more

Genuine Hotels.com guest review

Cleanliness of room was suspect due to the filth of elevator, carpets and exposed air conditioner vents. I would not bring my family into this property, regardless of the low price.

Genuine Hotels.com guest review

the hotel was run down, and not as clean as it should have been...the bed had stains and smelled, the new bedding that we ask for also had stains, needless to say, we check out of the hotel the same night. the back entrance was not locked during the day, and lock at night, but your key did not work, you had to go to the front entrance to get into the […] motel,,,I was not at all satisfied with the motel......as it goes, you get what you paid for...... Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The rooms was just dirty. They had to change me rooms cause the first one had hair all over the bathroomthere was stains on the bed I had an infant and I just didn't feel comfortable laying him anywhere. After they changed my rooms it was still dirty but better then before. The staff was very nice, that's the only good thing about the hotel.

Genuine Expedia guest review

Price is cheap but not comfortable. For example, there are few amenities. It is so far from downtown and we can not find good Texan restaurants. Also sometimes hard to access to free WiFi.

Genuine Expedia guest review

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Genuine Hotels.com guest review

My stay was pleasant. We arrived for my sons graduation into the USAF, so we were VERY busy. The window seat/couch came in handy when one of his friends arrived unexpectedly, and served as his bed (teenagers don't plan very well!), so everyone was comfortable. The breakfast area was clean, and we appreciated not having to drive to another location to […] eat. The waffles were great. The only thing I would suggest is to have the ice machine on the 2nd floor repaired/replaced (we had to go to the front desk for ice). Other than that, I would have no reservations suggesting this Hotel. The staff was friendly and efficient, and the room was clean. Read more

Genuine Hotels.com guest review

Hotel was dirty.. bathroom and sheets dirty... View out the window horrible

Genuine Hotels.com guest review

the only good thing was the bed was comfy. the lobby smelled of mold the tub was stoped up the ice machine was filthy and they didnt even have toothpaste to give to the guest

Genuine Hotels.com guest review

Further from town than we would have liked because cost to park in town was rediculous. The rooms were just okay for the nights stay.

Genuine Hotels.com guest review

convenient, close & reasonably priced but not really quiet because the people on the floor above us must have been bowling or playing soccer. They did quiet down somewhat after we called the front desk.

Genuine Hotels.com guest review

Overall good experience. Had a small complaint about cleanliness but I knew what I paid for the stay so everything wasn't going to be perfect.

Genuine Expedia guest review

Not bad is alright.

Genuine Hotels.com guest review

When i first checked in they gave me a room which I had to switch out immediatly as i walked in the room.Besides the beds looking like someone had slept on them the sheets were the worst, there were countless stains on them.The second rooms smelled better, but the sheets and pillow cases still had countless stains.The towels were stiff and some had […] hair still on them.I found a roach cwawling through the ceiling.The female night person was very rude and unhelpful when I called and asked for something so i went up to the counter and asked if she can get me one she said I have looked already but we dont have one at the moment even though her eyes were glued to the computer screen.I highly doubt she had gone checked.The evening male when I checked in was very gloomy no welcome, no smile, no social skills at all. The freindliest person's on staff were the housekeepers.During the night there was a lot of noise in the hallway. The carpet was soaking wet in the hallway of the first floor. The breakfast was ok it was the normal waffles,toast, and cereals.**** If you plan to stay in this hotel bring your own sheets,pillow cases, blankets, and towels. I personally will never stay in this hotel again. Read more

Genuine Hotels.com guest review

nasty do not stay here,found used syringe,condom,in room ,nasty bed sheets,

Genuine Hotels.com guest review

I booked a non smoking room which should have been guarantee. d since I paid thru expedia. I got there at 1 am all they had were smoking rooms. Both my children have asthma. The room was filthy . The soap was used. The sink was clogged with water in it.there were burn holes in the window seat. The hotel and room stunk. The area is not a very nice area […] to take small children. While looking out the window my children saw two men exchanging money and something else in the abandoned warehouse behind the hotel. Read more

Genuine Expedia guest review

I can not believe expedia would book for this most disgusting hotel i have ever seen.

Genuine Expedia guest review

This motel was ok for the moneybut wasn't fancy. There wasn't much selections for the continental breakfast they offered.

Genuine Expedia guest review

The price of the hotel says it all for what you get. Sleep was disturbed many times throughout the night by the honking of the train. Someone set the fire alarm off by burning toast. Everyone was awaken by the loud fire alarm sound at 7:50 am, the alarm was not turned off for about 30 mins the sound was unbearable. The sheets have stains,and the room […] smells horrible. Restroom was clean that is the only great thing I can say and orange juice was good at breakfast. The elevator is very old!!!! take the stairs. I will only stay here if you are really on a budget and cannot afford something better. The pictures of the hotel, are far from the truth. Read more

Genuine Expedia guest review

Clearly the bed sheets we're not washed. Lucky I only stayed 1 night

Genuine Hotels.com guest review