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""Reviewed by a Hotels.com guest on May 5, 2012
This place was awesome every room has a view staff was very friendly room was clean heater worked.my wife and I thought check out time was at 12 but check out was at 11 the staff said take another hour or two no worries I will be staying here when I visit Tahoe
""Reviewed by a Hotels.com guest on May 5, 2012
Awesome with a captivating view.
"close to the shopping we had to do, quiet,"Reviewed by a Hotels.com guest on May 5, 2012
alittle more attenion needs to be paid to the cleaning, the bathroom needs, more cleaning
""Reviewed by a Hotels.com guest on May 5, 2012
Well maintained hotel and casino.
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
Location.
Situated in Carson City, Gold Dust West Carson City is in the business district and close to Pony Express Pavilion, Northern Nevada Children's Museum, and Nevada State Museum. Also nearby are Nevada State Capitol and Nevada Governor's Mansion.
Hotel Features.
Gold Dust West Carson City has a spa tub, a fitness facility, and a seasonal outdoor pool. Wireless Internet access is complimentary in public areas. Business amenities at this 3-star property include a 24-hour business center and small meeting rooms. Dining options at this Carson City hotel include a restaurant and a coffee shop/café. Guests are served a complimentary breakfast. The staff can arrange wedding services and event catering. Additional amenities include a casino, an arcade/game room, and multilingual staff. Onsite parking is complimentary. The property has designated areas for smoking.
Guestrooms.
The 146 air-conditioned guestrooms at Gold Dust West Carson City include coffee/tea makers and hair dryers. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with cable channels. All accommodations provide desks and phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations and designer toiletries.
Additional amenities include irons/ironing boards and windows that open. In addition, amenities available on request include refrigerators and microwaves. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Gold Dust West Carson City has a restaurant on site.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Gold Dust Casino great staff"
They have friendly staff all day long. Cheap beer and food on both their restaurants. Only complaint only place to go around the area unless you like to drive 10-15 miles to the nearest town
Probably the best place I've found to stay in carson city
This guest did not leave a comment.
This guest did not leave a comment.
"Room privacy"
The hotel staff is very curteous and professional. The food and service in the cafe is exceptional. However, the rooms are not very sound resistant to your neighbors and traffic in the hallway. Unfortunately you hear EVERYTHING you neighbors are doing and saying!
This guest did not leave a comment.
"Good centrally located place."
Nice place as long as you don't need the in room WiFi. It isn't very fast and not a strong signal.
Nice hotel, clean, I don't smoke and didn't smell any in my room on 1st floor. Breakfast is limited but good!
This guest did not leave a comment.
"best thing about hotel"
Breakfast was fabulous! Had noisy neighbor across hall.
"Great Place!"
Clean and a great room!
"Good and Bad - Decent Budget Hotel"
There were some good and some bad things about the hotel. PROS --Reasonable price for a clean room. --The staff were very friendly and even put up a welcome message for our soccer team on the monitor behind the front desk. --Very convenient being right next to the 395 on ramp. --The kids loved the on site bowling. --Complementary breakfast was good. Cons -- […] The lobby is connected to the casino so it does smell of smoke. Our room was on the first floor and I did not smell smoke in or near our room. --The alarm clock did not work. --All of the buttons on the phone did not work. --The alarm on the tv did not work, luckily my phone has an alarm. --There is a high school football stadium right behind the hotel so I had to listen to the stadium announcer for a few hours Friday night. All in all it was decent for the budget conscious traveler Read more
"Our stay at ther Gold Dust West Carson City"
Need to update the TV in the room to a flat screen. Followed the front desks instructions regarding the energy savings card reader in the room. Tried the heater in the room because the temp was to low 20s and all we got was a terrible furnace smell in the room from the heater. Had to turn it off and open the door to get the smell out, glad I requested […] a smoke free room.. Read more
This guest did not leave a comment.
"Excellant Stay!!"
We really enjoyed the staffs assistance getting us settled. They all went out of their way to make us comfortable. We will be returning to stay with them again soon. I highly recomend Them to all friends and family!!!!!!
Only concern I had was they closed the pool for a wedding at 5 oclock. It was full of families that had to leave. We had just arrived and wanted to cool off but were not able too.
"Good service"
Gold Dust West gave us good service and it was easy to check in and out. There was free breakfast for the occupants of the room along with $5 free play if you're a gambler. We visited Virginia City so the location was excellent. Thank you for keeping your hotel and the rooms in such great shape.
"Alright by me"
Good sized basic room with refer and microwave. Nice to have casino,bar,food,and bowling all close by. No stores close by for snacks,water,etc.
"Hotel Gold Dust West in Carson City,Nv."
My wife and stayed at the Gold Dust West 8-5-11 and 8-6-11. We found the staff to be friendly if we made the effort to engage in conversation with them. The room was clean but the furniture and cabinets are worn, the carpet appeared to be new. the sheets were new but they don't use fitted bottom sheets, the flat sheets that they use don't fit properly […] so they tend to bunch up on the bed during the night . The towels were new and of good quality. The lobby smells of smoke as does the hall outside our no smoking room but the room did not. The doors to the hall are not sealed so that noise from the hall is a problem at times. All in all it's a decent hotel for the money. Read more
"Stay away! Unfriendly hotel!"
So we stayed here just one night on July 30, 2011 just as a stop over for long drive from Utah to Cali. Got a great rate from hotels.com with free breakfast x 2. Arrived around 1000 pm with 2 kids and 2 adults. Location convenient to freeway and stores, casino inside with bowling alley which we never used anyway. My kids and I were shocked with the […] infestation of ants in the room! They were all over tables and carpets even in bathrooms! Felt some sticky things on table that probably attracted the ants. Killed most of them by foot and hand, did not bother to change room since it was late, we were tired and maybe other rooms are the same. Next thing that happened, while my kids and I watching TV and browsing pictures in computer from our trip in Utah, heard a loud knock on door x 2, they were the hotel security x 2 complaining about our noise and threatening to call Sheriff if we keep making noise. I did realize that we may be noisy with our kids but man! You don't have to threaten us with those words! It was probably even noisier in the casino which was just close to our room! So I talked to the manager and complained about the rude security by the name of "Kevin" and said he would let him know. They brag about their hotel being a friendly place but it's the opposite of that! I found it very unfriendly and even the staff and people looked like racists! Will never go back to this hotel ever! Read more
"Comfortable and Affordable"
The rooms were clean and the beds were very comfortable. The breakfast was delicious and held at an actual restaurant at he hotel and not in a conference room like you would find in motels and inns. In my opinion; you will not find a better value in Carson City. Thank you Gold Dust; you made our trip much more pleasurable.
This guest did not leave a comment.
Room was clean, hotel was fairly quiet until morning hours when maids were very loud. Food at Ole' Ole' was very good.
"Gold Dust West Carson City NV"
We enjoyed our stay room was great staff very nice the new mexican restaurant outstanding we look forward to are next visit
"great value"
good breakfast included with gambling money included. Great idea for bowling ally for kids and not so smokey in casino. I would stay there again.
"Gold Dust West in Carson City, NV"
Our non-smoking room reeked of smoke. I coughed and sneezed and my eyes were irriatated. Could hear every step of the people in the room above us. Directions to the motel were miss-leading.
"The Gold Dust West Carson City"
What a great small town hotel/casino. Other than the front desk staff being a little slow, the accommodations were great. The Mexican restaurant there, Ole Ole, was exceptional...try the shrimp enchillada with jalapino cream cheese sauce! I definitely reccommend this small hotel/casino.
This guest did not leave a comment.
This guest did not leave a comment.
"The Hotel Gold Dust in Carson City."
The only problem I experienced was with Internet. It doesn't work in all the rooms and I had to change room. But for one day I wqs left without Internet and that was a nuisance for my business.
The walls are very thin! I heard everything the group of people in the next room were saying. Also, laughing and partying throughout the night. Also, had room right next to the elevator. Barely got any sleep! Will not stay here again!
This guest did not leave a comment.
This guest did not leave a comment.
"It IS a Casino"
Even though we had a non-smoking room, smoke from the casino was evident in the hallways & to some extent (minor) in the room itself. Everything else was fine. To be expected in hotels adjoining casinos in Nevada, I suppose. Those who are very sensitive to smoke should NOT stay here.
"Gold Dust in Carson City, guess best stay in town"
Very friendly. Clean rooms and pool. Great breakfast with voucher at check-in.
The hotel room was clean and comfortable--no noise from other rooms or hall. AC worked, but you have to know how to use it to keep it working. Breakfast was very nice and the hotel was tastefully decorated. We'd stay here again if we were to ever stay in Carson City again.
"Gold Dust West"
Had a gread 3 night stay. Their new mexican restaurant has a GREAT selections of tequilas. Staff is very friendly. Location is treat for ease of getting on freeways. Just 20 - 25 min from Reno. Close to Lake Tahoe, Virginia City and Washoe Valley. Will difinitely stay again if in the area.
This guest did not leave a comment.
Good place to stay, business or play.
"Disappointing Stay"
The bed was comfortable, the room relatively clean BUT...the air conditioner unit was SO LOUD as it chugged on/off that it kept waking us up. The noise from the room above was constant and the couple having a fight in the hall was truly disturbing. While the hotel can't be held accountable for these rude people...it leaves one wondering that had we […] paid more for a different hotel...would the clientel have been a little less class-less? Read more
This guest did not leave a comment.
This guest did not leave a comment.
"Stay here for sure!!!!!!!!!!!!!"
Top floor, great view of Carson Valley. Everyone super nice!!!!!!!! Great food, will stay here anytime we are in Carson City.
"Great"
Quiet place to relax
"Great for what we were charged"
Everything was fine, room was kept clean, no complaints.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"Older hotel but comfortable"
The hotel was older and somewhat dark, but very comfortable. The rooms could stand to be updated. The bed was very comfortable.
"Noisy"
The room was clean, the bed fairly comfortable, but we had a room on the first floor near the elevator and it was really noisy until after midnight with loud people outside our door. The air conditioner was also quite noisy.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
