All hotels in Carson City, Nevada, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2171 E. William Street, Carson City, NV, 89701, United States of America, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 122 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    4.1
  • Condition
    3.9
  • Neighborhood
    3.9
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5.0 / 5Outstanding
"Great place to stay in Carson City, NV"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is the second time I stayed here. Beds are most comfortable. Great complimentary breakfast. Definitely would stay again!
Genuine Hotels.com guest review
1 night business trip Apr 28, 2015
Laurie A
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Have stayed at this hotel for the last 3 years on our way home from California, and it is excellent! The free breakfast they give you in the restruant is great, and the staff very friendly!
Genuine Hotels.com guest review
1 night romance trip Mar 31, 2015
Paul
US
4.0 / 5Excellent
"Great place to stay. Ventilation needs work."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
One of the better places to stay in Carson City. The hotel is comprised of an older section and newer section. I would say the rooms in the newer section is where you want to stay. The one big downside of the hotel is that the whole place smells of cigarette smoke. It seems like the ventilation system is unbalanced and smoke moves from the casino to the rest of the hotel. This causes even non-smoking rooms to smell like cigarettes.
Genuine Hotels.com guest review
12 night business trip Feb 8, 2015
William
US
3.0 / 5Good
"Disappointed"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
We had wonderful customer service, even though the hotel has a non smoking policy the whole hotel smelled of cigarette smoke even in our room it was very heavy. And the whole hotel lookes dark and dated, also the rooms on the website do not match what was advertised. But the food in cafe ole ole was excellent.
Genuine Hotels.com guest review
3 night family trip Feb 17, 2015
Suzy
US
5.0 / 5Outstanding
"Good place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was very clean with all necessary items functioning. The housekeeping staff were friendly and efficient. We only stayed one night, but was very comfortable. I would definately reccomend this hotel - not a four or five star place - but a comfortable, affordable place that takes care of overnight needs.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great staff nice room and free breakfast. Nice casino and not to smoky.
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
US
4.0 / 5Excellent
"Hotel is close to downtown Carson City and the Cap"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
A very fine spacious and clean room. Plenty of towels in the bath area. Shower was large and easy access. Took a little longer for the water to get hot than what I like. Shower had a nice corner bench in it which would aid someone that may be handicapped for washing and drying.
Genuine Expedia guest review
Other trip Feb 8, 2015
Bob
US
4.0 / 5Excellent
"Gold Dust West"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Most of the reviews that I read about the Gold Dust are true. Everything about this place is well above average except the price which was lower than average. The downfall is the connection to the casino. The cigarette smoke permeates the hotel because they are connected at the check in desk. The restaurants are located at the far end of the casino so you are forced to walk through the casino to eat. The cigarette smoke is not so prevalent in the hallways or the rooms but by the time you eat dinner it's clinging to your clothing and taken into your room. The Ole Ole Mexican restaurant has great Mexican food and the Cadillac margarita was very good. The free breakfast at The Grille Cafe was also very good but again you have to walk through the casino to eat. Being from California and not used to the smoke it was somewhat annoying. I stayed here on business. If I had brought my wife for a personal trip I would never had heard the end of the smoke issue. With the technology of commercial grade air recyclers available today this problem could be corrected.
Genuine Hotels.com guest review
2 night business trip Jan 7, 2015
Richard
US
5.0 / 5Outstanding
"GET AWAY"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
HAD A GREAT TIME
Genuine Hotels.com guest review
1 night trip Dec 29, 2014
Steven
US
5.0 / 5Outstanding
"Clean room"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We weren't sure what to expect after reading other posts about smoke smell in the rooms, but we didn't notice that at all. We stayed in a non-smoking room that was clean and comfortable. The staff were very friendly and the food in the casino was good. Would stay again.
Genuine Expedia guest review
Other trip Dec 31, 2014
wendy
US
4.0 / 5Excellent
"greeeeeeeeat"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
had a great experience
Genuine Hotels.com guest review
1 night family trip Dec 22, 2014
robert
US
3.0 / 5Good
"Too smokey"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The cigarette smoke permeated most of the hotel and into the rooms. Had to move rooms to 3rd floor which helped. Other than that the hotel was good. Staff was nice.
Genuine Hotels.com guest review
2 night trip with friends Dec 12, 2014
Tim
US
4.0 / 5Excellent
"Gold Dust Carson City"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great but they need room service and PPV movies. Gambling is fun. Room was very nice.
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2014
Charla
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very good. very good, very good, very good, very good.
Genuine Expedia guest review
Other trip Dec 6, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Time at Gold Dust"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The only issue was the heavy smoke smell permeating through our room, although the room doors All stated they were mon smoking.
Genuine Hotels.com guest review
1 night romance trip Nov 9, 2014
A Traveler
US
4.0 / 5Excellent
"Would stay again, but not on second floor"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
New clean room. Quiet, yet close to highway. Free breakfast, not a standard "buffet" style. Easy access to downtown. Due to smoking allowed in Casino, our room on the second floor smelled of smoke. Would suggest 3rd floor or higher, if cigarette smoke is a bother for you.
Genuine Hotels.com guest review
2 night romance trip Nov 6, 2014
Mary-jo
US
4.0 / 5Excellent
"Nice quiet place with casino"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
A nice place with a casino and two restaurants on site.
Genuine Hotels.com guest review
1 night business trip Nov 5, 2014
Tom
US
3.0 / 5Good
"Smokey...but okay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We asked for...and "I think" got a no smoking room. But the room still smelled of smoke. I don't think it was because someone had smoked in it previously...I just think the fact that there is smoking in the casino allows smoke to filter into the rooms. Our stay was okay...the breakfast included was good...just would have been more enjoyable if there wasn't the constant smell of smoke everywhere.
Genuine Expedia guest review
Other trip Oct 26, 2014
Winnie
US
3.0 / 5Good
"Smoky Lobby pulls down ratings."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
With the motel and casino lobby being one of the same, the person renting a room gets hit heavily by the smoke from the casino.
Genuine Hotels.com guest review
1 night family trip Oct 18, 2014
Richard
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The room was very nice. Being a non smoker I wished there had been a divider between check-in and the casino. As soon as you walk into the hotel you are smelling cigarettes. Fortunately the rooms don't smell like smoke. We were on the lower level and I was pleased by this.
Genuine Hotels.com guest review
1 night trip Oct 18, 2014
Melissa Walker
US
3.0 / 5Good
"You know you're in Nevada all right..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
I chose the Gold Dust West because of the ratings here on Hotels.com. Got great ratings, good price, and I booked it. However, my top warning: if you are at all sensitive to cigarette smoke, this isn't the place for you, as even though the hotel is either completely or partially non-smoking, it doesn't matter. You smell it - everywhere. The hotel is connected to their mid-sized casino, and the smell of stale cigarette smoke permeates the entire place, and our room was far from the casino. We opened the window and had the exterior fan running continually, but it was still there. -- That said, the hotel was convenient, the bed quite comfortable, and the amenities good. We ate breakfast there as part of the room, and it was a real breakfast. I'd easily give the hotel four stars . . . if it wasn't for the smell of cigarettes. But this is Nevada, after all . . .
Genuine Hotels.com guest review
2 night family trip Oct 17, 2014
Lee
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Make entire casino non-smoking.
Genuine Hotels.com guest review
1 night trip Oct 9, 2014
DB
US
4.0 / 5Excellent
"very pleased"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was very clean and the bed was comfortable. Everything worked like it was suppose to. Staff was very friendly, and helpful.
Genuine Hotels.com guest review
1 night business trip Oct 7, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The staff very friendly and helpful the hotel close to the freeway. The 24 hour resturant and rel plus. The staff in the coffee shop very nice and efficient. the casino was nice and clean and all the machines kept most of my lomey lol. I would recomend this hotel and I will stay there again.
Genuine Expedia guest review
Other trip Oct 8, 2014
carol
US
3.0 / 5Good
"Little casino"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The whole place, even the non-smoking rooms smells like smoke.
Genuine Expedia guest review
Other trip Aug 12, 2014
A Traveler
US
3.0 / 5Good
"good price"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
stayed here for the great rate - definitely wouldn't have paid the hotel's reservation site "best" rate. the room was clean, beds comfortable, and the staff was great, but i forgot that casinos allow smoking -- and even in the non-smoking rooms, you can't escape that smell
Genuine Expedia guest review
Other trip Aug 10, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Absolute clean nice comfortable rooms. Casino is nice and very friendly. Very close to downtown Carson ( 1 mile) or Virginia City (about 10 miles). Rooms are large, very comfortable beds. Excellent service. These people, as all in Carson City, are there to make you happy and they all seem to like their jobs. In room coffee, as well as always out by the desk whenever you want to just sit and relax. Large beautiful bathrooms that seem more like home than a Motel room. Lots of cupboard storage. Extremely clean. All casino games, and sports book. We got free breakfast every morning. Not talking a piece of bread and a doughnut here. Bacon , eggs, hash browns, coffee, toast in their cafe which is open 24/7. Very good food.
Genuine Expedia guest review
Other trip Jul 18, 2014
A Traveler
US
5.0 / 5Outstanding
"at the hub"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was at the perfect location. It was a short drive to Virginia City for a day-outing and a few miles into the center of town. The front desk was able to go on-line and look-up information to answer some of my travel inquiries.
Genuine Hotels.com guest review
2 night trip Jul 13, 2014
Bill
US
5.0 / 5Outstanding
"just have everything you need right off the freway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
best soaps and shampoo lotion I felt like heaven the showers where far the best 2 people in one shower stand in or sit down .... beds are nice tv flat screen are to..... blackjack tables everyone was friendly they all no your name before I can say hi ... just feels like home bowling is nice things to do with the kids ....parking can be tuff at times ..... I think the need another level..... pool could be bigger maybe water slide or kiddy pool
Genuine Expedia guest review
Other trip Jun 30, 2014
cmc
US
3.0 / 5Good
"Best of Surrounding Area Accommodations"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
The front desk staff was quick, clear and courteous. They also extended me a couple of extra hours because I needed a place to change clothes before a 4pm wedding. If you don't need rest or sleep, it's okay. Paper thin doorways with lots of space around the doors allow conversations with loud guests in hallways, in rooms, in bathrooms, in general. However, handicapped parking was close to many entrances. Though the beds had permanent body impressions, I got a comfortable night's sleep. The pillows were plump and comfortable. Free breakfast is a nice benefit, and the menu items are nice. When I return to Carson City, I'll probably stay here again, but now I know what to expect.
Genuine Hotels.com guest review
2 night trip Jun 26, 2014
Lyn from Pioneer CA
US
5.0 / 5Outstanding
"Great staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
They were able to accommodate an earlier than normal check - in time. Wish more hotels had earlier check in times for those of us who work at night and sleep during the day.
Genuine Hotels.com guest review
1 night business trip Jun 19, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Rooms ~ Very Smoky Establishment"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotels room was nice and newly remodeled. Large bathroom with nice countertops. The shower spit out lukewarm water at best!! It was recommended that we stay on the 3rd floor since we had children that would be bothered by smoke. All the hallways smelled of stale cigarette from the casino! You could seriously get lung cancer just from walking through the hallways. The pool and hot tub were clean, and the restaurant had really good breakfast! Hotel staff were very nice as well.
Genuine Hotels.com guest review
2 night family trip Jun 16, 2014
A Traveler
US
4.0 / 5Excellent
"Overnight stay in area."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Room was comfortable.( a little smoke smell even though supposed to be non smoking.) We thoroughly enjoyed the bowling alley the next day as we were visiting a grandchild for his birthday. The pool and spa area was very nice. Elevator needs some renovation. The restaurant (The Grille) was very good for breakfast.
Genuine Expedia guest review
Other trip Jun 20, 2014
Rose
US
2.0 / 5Fair
"Less than satisfied"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    1.0
The hotel was very noisy the first night (Sun) as the doors and walls were thin and didn't block noise. As most people checked out Mon, the 2nd night was much quieter. The room was very clean and well kept but the bed had indentations in each side from much use. The desk person told every person the room she was giving them was 'her favorite' (I heard her). She also promised to get me info on the area as I was looking to relocate to Carson City but she never did. Lastly, she recommended the mexican restaurant, Ole Ole, so I went there. It was awful. Salsa wasn't fresh but gelatinous and sauce on burrito was so disgusting (thick, gluey chipotle) that I had to scrape it off. I ate the meal but would NEVER go there again nor to this hotel. :-(
Genuine Hotels.com guest review
2 night trip May 25, 2014
A Traveler
US
3.0 / 5Good
"Smokey Room - Not Appealing"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
My room was extremely smokey smelling. I even opened the windows and could not get rid of the smell. My room was a non-smoking room and I am a non-smoker which made it very difficult for me to sleep. I would recommend this hotel to any smoker. Other than the smell of the room, the hotel was fine. I would have stayed elsewhere but I booked my room late for the Sheriff's and Chief's Conference and there wasn't a huge choice of hotels to select from.
Genuine Expedia guest review
Other trip Jun 2, 2014
A Traveler
US
3.0 / 5Good
"Not sure if I would call it a 3 star but it was OK"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The staff were all friendly and quite helpful. The room was very motel 6ish, meaning functional but nothing to write home about. The towels were not particularly plush. The mattress though was very comfortable, which was a welcome surprise. The price was only OK. I asked them about their rack rate when I checked in and they were considerably less than what this site had charged. So if I decide to go back there, it will be by contacting them directly.
Genuine Hotels.com guest review
1 night trip Apr 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Very Satisfied!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stayed here last year on our way home from Palm Springs and enjoyed it very much, so decided to try it again! Staff were friendly and room was great...also breakfast and the restruant staff were very friendly! Will defiantly stay again next year when we pass through!
Genuine Hotels.com guest review
1 night family trip Apr 1, 2014
Bonnie Baker
US
5.0 / 5Outstanding
"My one night stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Outstanding service and very nice room
Genuine Hotels.com guest review
1 night family trip Mar 2, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Above average property with a comfortable room for business travelers. Best was the 10MB wireless internet in the room.
Genuine Hotels.com guest review
1 night trip Feb 25, 2014
A Traveler
US
4.0 / 5Excellent
"Nice overnight stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The room was clean and very nice. The beds were very comfortable, and everything worked and appeared in good condition. We ate dinner in the Grill. The service was excellent, and the prime Rib was nothing to write home about.
Genuine Expedia guest review
Other trip Jan 29, 2014
Harlan
US
4.0 / 5Excellent
"Gold Dust West Carson City January 2014"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staying in Hotel fro third time and have only good experience
Genuine Expedia guest review
Other trip Jan 22, 2014
Victor
US
5.0 / 5Outstanding
"great b day trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I haven't had a vacation in a very very long time so I decided for my birthday to jump in my car and head to Carson City. My stay was amazing and the Mexican restaurant was amazing and the staff even better! I run a Mexican restaurant myself so i obviously did a lot of comparing and overall i was completely satisfied! In fact i will stay there everytime i go back (if i can ever find time!).
Genuine Hotels.com guest review
1 night trip with friends Nov 23, 2013
joann cusimano
US
4.0 / 5Excellent
"fun weekend,"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We found the the staff friendly. Clean hotel and great acess to roads in any direction .
Genuine Expedia guest review
Other trip Dec 31, 2013
A Traveler
US
4.0 / 5Excellent
"Great place to stay in Carson City"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel/Casino is clean and staff are friendly. Definitely a great place to stay in Carson City for the price. Plenty of parking and easy to get in and out of. As far as the on-site restaurants, only ate breakfast in the Grille and food was pretty good. Ole Ole Mexican restaurant is really good and a must if you stay there and like Mexican food.
Genuine Expedia guest review
Other trip Dec 14, 2013
A Traveler
US
4.0 / 5Excellent
"Best hotel in Carson City"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Been to this hotel several times and it's definitely one of the nicest in Carson City. Small casino in the building and pretty good restaurant. Rooms are nice with comfortable beds. Our room location was a little inconvenient being somewhat far from the main entrance, but we should have asked for something closer. Even though, car access from ANY room location is very easy. I highly recommend this place.
Genuine Hotels.com guest review
2 night family trip Nov 27, 2013
Chris W.
US
5.0 / 5Outstanding
"Great price , comfy bed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The rooms where clean and hotel staff very pleasant. Our room came with a free breakfast from the grill located in the casino , it was a huge meal. I've stayed in many hotels and for the price this one was good.
Genuine Expedia guest review
Other trip Nov 30, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Everything about this hotel was very nice, except the cigarette odor. Even though we were in a non-smoking room, the odor is strong throughout the building. Otherwise, the hotel is fairly new, nicely furnished, has a neat little kitchenette with refer and sink, excellent bed and other features. It is convenient to the new section of freeway so not much of a problem to find it. They also have a nice little restaurant there with pretty good food. The only negative we found was the cigarette odor and I think that is probably a problem with every casino type hotel in Nevada.
Genuine Expedia guest review
Other trip Nov 9, 2013
Tom
US
2.0 / 5Fair
"Won't stay again"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Our room was so far my husband has cancer I had to get a wheelchair to take him to his room it was so far.we could use any of the discounts for food because they went any good until we were leaving.went to the front desk to get tea bags and honey you would thought I was asking for a million dollars she found like two and I had to walk all the way to the front desk and I mean all the way to get them.I walked my butt off for anything we needed.
Genuine Hotels.com guest review
1 night trip Sep 24, 2013
Marcy
US
2.0 / 5Fair
"Dennis Churich"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
First room not even cleaned . Second room had no pillow cases and not completed to be cleaned. Sheets were too short for the bed for the ling bed by a foot !!! Took care of the problem but it was a pain. When the bed was made shill sheets too short had to come back again
Genuine Expedia guest review
Other trip Oct 15, 2013
A Traveler
US
3.0 / 5Good
"Nice Place, Too Smokey"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Even though we had a non-smoking room, the hallways, the restaurants, everything smelled like smoke. It is a nice hotel, the rooms are clean and comfortable and the staff was excellent, but the smoke was just too much. We had planned to stay a second night but I felt like I was getting sick.... once I was outside, I started feeling much better. We stayed in a number of casinos on our trip, but the smoke in the hallways and rooms was never this bad.
Genuine Expedia guest review
Other trip Sep 21, 2013
Karin
US
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