"Good and bad, but overall, would not stay here again"
07/18/14 cjapaige61 Wilmington, MA
Stayed for three nights: July 9, 10, 11. We had booked several months ahead and at that time, the only room type available was the lowest category. Good and bad here and we always try and stay optimistic so here is the rundown... Pros: - You could walk to town in just a few minutes to enjoy great restaurants, shopping, etc. - The overall property is nice to walk around and we really enjoyed the free 10 minute boat ride to and from the golf course to enjoy the infinitiy pool - the boat captains we had were very pleasant. Being worn out from all the activities we had done and the long ride from Glacier, etc. we took a chunk of time on our last day to just relax in the shade under an umbrella, read and take occasional dips in the pool. Get there before noon, though, to stake our your spot as it gets more crowded as the day goes on. We were a bit disappointed that the pool area closed at 6:00 p.m..... what's with that? -Beverly's restaurant was fantastic, both food and service. If you are into wine and available, the free 4:30 wine cellar tour was worth it and the choices for the complimentary glass of wine they provide for your tour are high end.... Silver Oak Cab anyone??? The early bird 3-course dinner (before 6:30) was a fantastic deal, which made it possible for us to order a more expensive bottle of wine to accompany our dinner. - Dockside for breakfast buffet was really good, although we are not usually buffet people. One morning was enough for us. Cons: - Not just here, but it irks us that all resorts now charge per day to park your car in their garage. $17.00/day here! I guess they are all taking a page from the airlines: fee everyone to death. - When walking to our room for the first time, we got the feeling we were at the Motel 6 at a much higher price tag, pulling our luggage down an outdoor sidewalk to our room. View of the garden? Um, with this set-up, you have a view of the inside of your blinds as opening them left you exposed to anyone walking by, also pulling their luggage down the walkway. Granted, we were in the lowest category as that was all that was available when we booked (although at $250.00+ per night for what we had, we may not have chosen to go higher, anyways). I realize we were in a room equivalent to steerage at this resort, but I still hope for bed linens that are not thread-bare with holes. And who's bright idea was it to install upholstered headboards in a hotel???? It may be trendy and the latest decorating style at home, but the accumulation of dust mites over time is one consideration, and I don't believe I have to get too graphic describing what other disgusting substances could be stuck to it as you can follow what I'm getting at. Most hotels have gotten away from the germy bedspreads, so why install a non-santitizable headboard like this that would probably glow very brightly under forensic lighting.... :) -There are no safes in the room. We needed a secure place to store some stuff so my husband called the front desk and they offered to bring us a lock box... a lock box? My husband laughed and asked what the point was of something that someone could just grab by the handle and carry away. They do have safe deposit boxes at the front desk which we used instead. -The front desk staff were, overall, unpleasant and seemed kind of "burnt out". In summary, we did enjoy our time here as long as we were not in our room, but if we come back to the area we will choose one of the 6 other hotels in town that got better ratings than this resort.
07/17/14 Yvonne C Milwaukee, Wisconsin
I stayed at the Coeur d'Alene Resort for 3 nights for a conference. The town was beautiful and though I would be tempted to return for a vacation, I would not choose this hotel. Pros: - The bathroom was quite spacious. There were double vanities, which was very convenient since I was sharing a room. The water pressure in the shower was strong. - The public areas featured plenty of seating and were modern and well-designed, - The catering for the conference was very good and was a step about typical hotel food. - Housekeeping services were great. Cons: - Front desk service was abysmal and left a poor taste in my mouth throughout the stay. I booked a Lake View 2 Double Bed room, though the hotel website had a disclaimer that they were not guaranteeing room or bed types due to the conference. At 8 am on the morning of check-in, I called to find out that I had been assigned a room with a king+sofa sleeper. I asked to be re-assigned to a room with 2 double beds and was fed a standard line about the hotel being fully booked; I did not get the impression that the clerk was apologetic or even tried to be accommodating. Check-in was busy and I had to wait in line. The associate was very brusque and did not smile once or welcome me to the hotel. She also refused to re-assign me to another room. On the day of checkout, I called at 6 am to ask for late check-out (I only needed 30 minutes). I was again fed a standard line about their hotel being at capacity and no late checkouts were being granted that day, though I later heard from other conference attendees that they were able to get checkout extended by 1 hour. On one occasion, I stopped by the front desk to ask for change from a big bill. Two people were working. The first male clerk that I approached told me he did not have a cash box and sent me to wait on the other female associate, who was obviously occupied with a disgruntled guest and prolonged situation. After standing around for a few minutes with the first guy pointedly ignoring me, I walked away. - My room was horrible. The sleeper sofa was extremely uncomfortable, and my roommate and I ended up sharing the slightly more comfortable king bed. Our room faced a blank wall and had no natural light. All the lamps had to be on even in the middle of the day, just to get decent light. - Do not book the hotel's shuttle service from Spokane airport. I made a shuttle reservation via the hotel website and never got an email confirmation. It took 2 phone calls and an unreturned message before I could confirm my reservation. That should have been my first sign that they do not have their act together. My flight was delayed 90 minutes, which threw off the shuttle schedule. I ended up waiting for 1 hour and 20 minutes at the airport before our bus left. This would have been understandable if the driver was upfront about the wait, but he told us 30 minutes at first then kept promising that we were just waiting a few more minutes. I should have booked with a private shuttle company as colleagues on the same delayed flight were able to walk off the plane and depart on their shuttle immediately. The driver kept blaming the delayed flight, but if you operate an airport shuttle, you have to be prepared for flight delays! Overall, I would not recommend the Coeur d'Alene Resort. Perhaps you can blame the busy conference for throwing them off their game, but if they accept such business, then they should be prepared to deal with the crowds.
"A must stay for the Coeur d Alene Ironman or any getaway!"
07/16/14 ed f Fogelsville, Pennsylvania
We chose the Couer D Alene resort for its proximity to the start of the Ironman on June 29th but the location was only one of many great things about this resort. The room was spacious and had a great view of the lake and the mountains. What impressed me most was how accomodating and pleasant the staff was - they truely made you feel at home and no detail was a bother for them to help with. The morning of the race that had extended hours for room service and my breakfast arrived at 5AM sharp as planned. I wish we would have had more time and energy to explore the area by boat or plane (yes sea plane rides take off right in front of the resort). The food in the restaurants was good and our 2 dinners at Beverlys was as good as any restaurant we have been to. I can't imagine staying anyplace else and need to come back when I am not doing the Ironman. The room prices were high because of the Ironman but the quality and service matched the expectation from the high price. Not having the pool right at the hotel was a little inconvenient but it is only a short drive or boat ride away. We had lunch at the golf course restaurant on the patio and had a great view of the "floating green" and the lake.
"Fantastic vacation location"
07/16/14 KVadenca Dublin, CA
My husband and I joined our friends at Coeur d'Alene Resort for 4th of July. We stayed at the resort for 5 nights and loved our stay. The resort has everything you could want in one spot, restaurants, cafe, lounge, spa, indoor pool, and shops. Plus there is a free water taxi that will take you over to the golf course area for the outdoor pool and beach; and golf. My husband and I do not play golf, but there was plenty to do at the resort the 5 days we were there. Plenty to do at the resort or walk along Sherman Ave (just a block up) to shop and dine, or walk around the city park and beach nearby. My husband and I took the sea plane tour over the lake one morning and loved seeing the lake from the air, the pilot was very good and informative. Our room was very comfortable and had a great view of the lake. Room includes the amenities you would expect at a resort, bathrobes, mini bar/frig, hairdryer, iron, safe, etc. The bed was very comfortable,my husband has back problems; so that is very important to us. Our room was #1491; which is at the very end of the hallway, so was very quiet; also very nice. We had breakfast a couple of mornings at Dockside; very good food and service. Other mornings, I could get my Starbucks fix from the cafe in the lobby; another perk I enjoyed. One evening after a night out, we had dessert at Dockside; I highly recommend Gooey's desserts; (may want to consider sharing). We had drinks at Whispers lounge nearly every evening, either inside or outside on the patio (which is very nice with firepits); again the staff was very friendly and I enjoyed trying their special Huckleberry drinks. The resort offers shuttle service to and from some area restaurants. We had dinner at Cedars floating restaurant one evening; which is great to be able to have dinner and drinks with friends without worrying about driving; just tell your server when you are ready to leave and they contact the resort shuttle service. I never did find time to try the spa. I did tour it; and it looks fantastic. I look forward to going back and trying their spa services. I was surprised that the prices at the gift shop at the resort was comparative to the local shops; I bought several Huckleberry food items from the gift shop for friends. We really enjoyed our stay at the resort over the 4th of July, everyone we met was friendly. We look forward to making a trip in the fall or winter to compare. We have heard CDA has great Christmas lights.
"Sioux & Mr.B. " Fantastic vacation spot for everyone ""
07/15/14 Sioux B
Excellent getaway . Beautiful rooms for everyones taste. Great shopping on main level and on Sherman Avenue. Food is fantastic, staff is wonderful & very accomadating. Shuttle boats take you to their beautiful 18 hole golf coarse that has a computerized island green on the 14th hole on the lake. Ate @ the wonderful Asian resturant, Bonsi Bistro, across the street from the resort. Absolutely devine & reasonable prices.Outdoor seating and a beautiful sushi bar inside, great service and cuisine. You won't go wrong going there. Always something going on at the resort such as parasailing, plane rides, georgeous park, swimming area, marina etc. Enjoy, and tell them we sent you!!!!!!
"Top Notch for the CDA area"
07/15/14 Kare P Nampa, Idaho
This trip, I had the opportunity to stay in a room at the CDA Resort overlooking the lake. It was a beautiful view from the room with fireplace, patio and sitting area; a perfect retreat. The service was exceptional as always. Since I was the organizer for a business group, and it was raining, the bell desk accommodated us with extra umbrellas for our outdoor activity. This was a lifesaver for us and very much appreciated. Way to go bell desk. We ate at Dockside in the hotel. Suggest if you order one of their sundaes to share it!
"Fabulous stay….highly recommend"
07/15/14 zralos ny
We had a wedding at Hayden Lake and stayed there first but then moved to this location. Wish we were here the entire time..it was amazing. The boat to the infinite pool was fun and special, the infinite pool is spectacular. Our room was terrific, great view and new and beautiful and large. Lots of fun things to do ...we did a Pedal boat and a ride on the water plane. Would have done more if were there longer. The best rate I got was by calling the hotel and asking for their best rate. Everyone at the hotel is super helpful and sweet and wonderful...and I'm from New York!!! Hotel is beautiful, car valet is very responsive. Dockside restaurant was disappointing...only complaint. Best location for that area.
"Jaime at the Front Desk"
07/14/14 Matt M Tucson, Arizona
My family and I were traveling from Whitefish MT to CDA on Thursday 7/3 and got in late. Jamie and the Front desk went above and beyond to make our arrival and stay to notch. Thank you Jamie and CDA we had a great stay!
"An Outstanding Full-Service Resort"
07/13/14 DoctorPaul Cincinnati, Ohio
This place grew on me. At first I thought it was just another "plastic palace" in a nice setting, but it is not. The Coeur d'Alene Resort is an outstanding full-service destination situated in an incomparable location. The Hotel is beautiful and well maintained, the rooms are large and tastefully appointed, the staff go out of their way to be helpful. The food is very good. There are many nearby activities, some run by the Resort and others by independent outfitters located nearby. The resort is on the shore of Lake Coeur d'Alene: large, blue and beautiful. My wife and I attended a medical meeting at the Coeur d'Alene Resort in July. The resort related activities were carried out without a glitch. During our free time we enjoyed the lake, rode bicycles on the Coeur d'Alene trail, Centennial Trail and the Trail of the Hiawatha. We kayaked on Lake Fernan and I jogged every morning on the Centennial Trail. Tubs Hill (located next to the Resort) was an easy hike with scenic views. As part of the meeting, our group took an evening dinner cruise on Lake Coeur d'Alene: very pleasant and well done. I was told that golf at the Resort is very good, but we did not play. This is a five-star resort with excellent meeting facilities, staff and nearby activities. I look forward to returning.
07/11/14 Robin D Seattle
This hotel provides great rooms and excellent service for a good value. The location cannot be beat. A beautiful views of the lake. Also, the downtown areas are just out the front door. Hotel restaurants are all very good. The all day espresso stand (Starbucks) is an added plus. We have stayed here several times over the last ten years, and we have never been disappointed. In addition, there is a decent sized conference center attached, so this hotel is also an option for a company wanting to hold meetings or retreats in a great location.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews