"Poor service, great location."
Service was a comedy of errors. 1st room assigned to us hadn't been cleaned yet. 2nd room was occupied by another family. 3rd room was fine. Great location, and great view.Genuine Hotels.com guest review
"Best getaway..a little piece of northern paradise!"
Came last few years to this hotel. Great for kids also actually. Never crowded. Outdoor pools wonderful. Poolside service for cold drinks. Right across from lake..maybe 50 feet. Beautiful atmosphere! LOVE this hotel!!Genuine Hotels.com guest review
"Very clean and quiet"
Our room was very clean. Nice to have fridge and microwave. Also, it was very quiet. Would recomend the lake view so you have a balconyGenuine Hotels.com guest review
Even though it was an overnight stay, the hotel was very nice and accommodating. It served its purpose for the night. We didn't spend a whole lot of time at the hotel but the time we did spend was very nice and enjoyable.Genuine Hotels.com guest review
"Great lakeside location"
Very nice hotel on the lake, a Gino's Pizza on the property, within a 5 to 10 minute walk to many other lakeside and downtown dining and shopping options, nice clean rooms, very friendly " Midwest " service, a very nice, scenic option for Lake Geneva lodging. The hotel and restaurant next door " The Baker House " is a MUST SEE even if only for a drink […] and small plate, very unique, very historic, a step back in time. This entire stay was a very enjoyable mid-week evening in June for a business traveler who rarely gets to soak in and enjoy any local hospitality. Read moreGenuine Hotels.com guest review
"location location location"
Staff was very accommodating,room was fine. The continental breakfast was meager, starch items with milk and coffee, no juice or fruit at all.Genuine Hotels.com guest review
This was our second stay at Harbor Shores. Both times, we didn't have any issues. We love the location and view. Pretty much everything we enjoy in Lake Geneva is within walking distance of this hotel. I'm sure we'll stay here again in the future.Genuine Hotels.com guest review
We had a great timeGenuine Hotels.com guest review
For a cheaper hotel it was a great place....VERY CLEAN and great location and we had an awesome view of the lake! Would recommend it highly and we will definetly be back!Genuine Hotels.com guest review
"Nice hotel overlooking the lake"
Friendly service all around, Genos East downstairs! Hot tub! Hot tub! Hot tub! The Waffle-maker made the whole morning a complete success.Genuine Expedia guest review
"Great location; great service; clean rooms;"
The hotel is located right on Lake Geneva and is very close to downtown. You can walk to all locations. Service was great and room was very clean. The bed was comfortable. The front desk lady was very helpful. It has pool and my kids loved it. Gino East is right in the property and we had great dinner there. They offer very basic complimentary breakfast […] full of starch. Read moreGenuine Hotels.com guest review
"lake Geneva Hotel"
The decor is a little dated, but the rooms were comfortable and great location right on the lake and easy walk downtown. The continental breakfast was limited, no fruit, yogurt, eggs or breatfast meat.Genuine Expedia guest review
"clean and pleasant"
This hotel needs a little updating but it was very clean and the staff were nice. I would recommend this hotel to others. It is very accessable to shops and restaurants nearby.Genuine Hotels.com guest review
"Close to lake"
View of roof upset lake view. Nice location. Nice restaurant on site.Genuine Expedia guest review
Need to getaway? At Lake Geneva, you rarely spend time in your hotel room. If you want a decent place to stay at reasonable rate, this is it. Right on the Lake, incredible sunsets over the lake. 5 minute walk along lake to get to downtown shopping. Also, check out Baker House next door for "fun" dinner (go with a group for added excitement).Genuine Hotels.com guest review
Response by Harbor Shores on Lake Geneva Hello, We would like to thank you for choosing our hotel during your visit to Lake Geneva. We would also like to thank you for taking the time to share your experiences. It means a lot to us. We are pleased to hear the hotel met your expectations. The lakefront property is a strong characteristic we have, but our guest services will continually strive to provide the best guest experiences. We hope to see you again real soon. You should come check us out during the summer when the concert series role into town. It is a fun weekend getaway as well. Hotel Management
"Great downtown location with view of the lake"
The staff was super friendly and helpful. The hotel was clean and had a hot tub and pool that was in great condition. We were able to walk into the downtown area right from the hotel...it was perfect. We did not go down for the continental breakfast so I can't comment on that.Genuine Expedia guest review
Response by Harbor Shores on Lake Geneva Hello, We would like to thank you for allowing us to be your host to the Lake Geneva area. We are pleased to hear the hotel met your expectations. We will continue to work on our weaker areas so that we may further improve the customer experience. We look forward to seeing you the next time you visit Lake Geneva. Hotel Management
"Great location, walking distance to Downtown."
Will stay again.Genuine Expedia guest review
"This place is awesome"
What a beautiful motel. The staff is extremely friendly. The rooms are very nice. We only stayed one night, but, it was a fabulous night. We will go back.Genuine Expedia guest review
Response by Harbor Shores on Lake Geneva Hello John and Jo, We are pleased to hear you enjoyed your stay. Thank you for allowing us the opportunity. We would also like to thank you for sharing your experience. It means a lot to us. We look forward to seeing you the next time you visit us. Hotel Management
"not too shabby"
The hotel is a bit old and worn. The bathroom needed upgrades badly. The location is great and the staff was friendly. The room, though old, was clean.Genuine Hotels.com guest review
Response by Harbor Shores on Lake Geneva Hello Doc, Thank you for allowing us to be your host during your visit. Also, thank you for taking the time to share your experiences. We are pleased the staff met your expectations as we feel this is truly the most important component to the hotel. We are certainly working to improve on our weak areas and your suggestions will help us in this process. We hope you will visit us the next time you are in the Lake Geneva area again. Hotel Management
"great price, great view"
visiting friends in the area...got a wonderful price and beautiful view of Geneva Lake. Used pool one evening, easy to walk to shopping and restaurantsGenuine Hotels.com guest review
"close to downtown"
awesome stayGenuine Hotels.com guest review
"Friendly & Great Location"
Comfy bed, mini kitchen, great Lake Geneva view, fantastic restaurants nearby ( The Baker House, Sopra, Simple, etc) pizzeria in the property to go or delivers ( the small chopped salad was humongous), friendly staff, pool & jacuzzi, free parking. Great price for this location :)Genuine Hotels.com guest review
Booked a single King size bed but got a room with 2 queens and a broken phone. The error was adjusted quickly. Left a wake up call for 7:30 at 7:45 I called them to say that I guess they could forget about the wake up call.Genuine Hotels.com guest review
"Large, clean rooms"
We really enjoyed our stay at Harbor Shores. The room was spacious and was walking distance to everything. The only thing they could improve is the breakfast. Could use more variety. We would definitely stay again!Genuine Hotels.com guest review
"Very Comfortable Room"
The hotel was pleasant and the room was very comfortable. Staff was friendly but not overly accommodating. When you book through a third party, even though the hotel was sparsely booked, they don't want to upgrade you. The continental breakfast room was tiny and the selections not that great. I would stay again. Lake Geneva is quaint and gorgeous and […] the hotel is just around the corner from downtown. Read moreGenuine Hotels.com guest review
It was very clean, loved the balcony on an upper floor and close to all shopping, restaurants and wonderful view of the LakeGenuine Hotels.com guest review
Love Love Loved it!!! Already planning next trip in October of 2014Genuine Hotels.com guest review
"Nice hotel, good price, beautiful view"
We had a great time. The hotel is close to town, shops, lots of restaurants. Highly recommendGenuine Expedia guest review
"Close to lake, short walk to town"
We loved our long weekend in Lake Geneva, had a great time on the lake, and in the town, which was just a short walk away. Being Fall, the weather was alittle cooler, but that just made walking more comfortable. Many great restaurants, so you won't have any prolem finding a place to eat. The hotel was very nice, and we had a room with a balcony and […] great view of the lake. My only negative point on this hotel was the free breakfast it offered. Not much there, so we found it better to eat in town. Overall it was a great place, and we would stay there again. Read moreGenuine Hotels.com guest review
Hotel was very nice and clean. Great view of the lake and everything is within walking distance.Genuine Hotels.com guest review
"Beautiful view and close to many great restaurants"
We walked around the Lake from opposite starting points two days. Weather perfect and paths are acceptable for senior citizens. I spent many summer vacations with my grandmothers in Lake Geneva. I could remember many places and my grandmothers house is now a lawyers office!!Genuine Expedia guest review
"Would stay again..."
Over all it was a nice hotel. A little out dated, but it was clean and the staff was friendly. Our room did have a little smell to it, but the front desk was able to help us right away with that. I also thought that the breakfast room was a little small for the size of hotel that it was. We didn't get to eat breakfast due to it was so crowded and no […] place to sit. The pizza place that was located in the hotel was amazing!! Read moreGenuine Hotels.com guest review
"Great Location, Great Town!"
LOVE Lake Geneva!Genuine Hotels.com guest review
"Close to everything"
WE didnt stay that much there but its a a nice little place with everything you needGenuine Expedia guest review
The location is excellent -- once we arrived at the hotel, we were able to park our car and walk every where we wanted to go. We had a lake-view room, which was awesome. Beyond that, the hotel itself is dated but functional. For the price we paid, I was expecting a little more plush; I guess we were paying for the location and view. It did the job for […] a one-night stay. Read moreGenuine Hotels.com guest review
"Not so nice"
The first room we were put into had a smell of cigarette smoke, but the law in Wisconsin is that all rooms are to be non smoking and the fine is over $200.00. I asked to be moved to another room which was very easy. The second room had the refrigerator that was turned off. We lost $20.00 of food which they refunded without any questions. They told me […] that they try to save on the electricity so all refrigerator's are turned off. I told her that they should have it posted or at the very least tell everyone has they check in. But I can say that everyone at the desk was very friendly to us and everyone else. The rooms were clean and they had plenty of staff on hand to help if you had a need. Based on the pictures I had a much higher exception of what the hotel was going to look like. I was very disappointed. We had a PARK VIEW ROOM which means parking lot view if you want a view you need to get a Lake View Room. Read moreGenuine Expedia guest review
"close to town"
Was very satified with room and cleanliness of hotel.Genuine Hotels.com guest review
Hotel offers excellent location-across street from lake. A little pricey for the quality of hotel, but considering the options, this works well. Hotel is in better shape than it was a couple of years ago.Genuine Hotels.com guest review
It was a beautiful location. Definitely pay extra for the lake view room. Close to everything.Genuine Expedia guest review
Hotel staff was wonderful. The room and condition were always immaculate. Very comfortable beds.Genuine Expedia guest review
"Comfortable, but dated. Good location"
The hotel is dated but rooms are comfortable. Views overlooking the lake are wonderful. Balcony very nice for lake and people watching. Lake view rooms on the east side can get noisy from roof top A/C units when on the balcony, but not an issue in the room with doors closed. Very quiet rooms. Two pools (indoor and outdoor) nice if weather not appropriate. […] The complimentary breakfast is ok but nothing you really can sing praises about. Use it for quick on the go meal. But if a nice breakfast is what you want, go and pay at a a restaurant. Read moreGenuine Expedia guest review
"A Saturday night stay"
We stayed one night for a concert 8/2013. Staff were friendly and room was acceptable. The balcony view of Lake Geneva was excellent. The room suited out needs, but the bathroom was very tight, parking was a little bit of a hassle (we parked our van in a compact space because it was the ONLY space) and breakfast was nothing to brag about. If you want […] coffee in your room, bring your own K-cups as they charge 1.50 each after the first. Our needs were met and the room was quiet, but for $300.00 a night, I would have expected just a little more. Read moreGenuine Expedia guest review
We stay at this hotel because it has the best view of Lake Geneva and has a balcony to see the sunsets. It is also located in the heart of all the activities in Lake Geneva. We have stayed her several time over the years. I would say that this hotel needs a face lift inside and out. The hotel lobby had tables set up and someone was selling purses. It […] made the hotel experience feel like Walmart. Too small of breakfast area and the breakfast menu needs to also be updated. Read moreGenuine Hotels.com guest review
"JUST WHAT WE WANTED FOR A FUN WEEKEND!"
We expecially enjoyed the balcony lake view. The staff was friendly. this was a great way to enjoy the lake and surroundings.Genuine Hotels.com guest review
I was there about 3 years ago and and not much has changed. the indoor pool could use some cleaning/cosmetic touches.Genuine Hotels.com guest review
"Close to lake, shopping"
Had a very pleasant stay, room was bright and cheery and location was great.Genuine Hotels.com guest review
"Excellent location, average hotel"
This hotel is a great location. You can walk to everything downtown in Lake Geneva. The hotel itself is a little outdated, but it is clean. The beds were super soft and comfy, but we could hear our neighbors having a little "after party" drink, and then a loud drunken argument. This is by no means the fault of the hotel, but a little soundproofing would […] be helpful. You're paying for a premium location here, and for that it is worth it. Read moreGenuine Hotels.com guest review
"Very well locared"
We enjoyed our stay at this hotel. It's main appeal was that it was beautifully located. Close to town, shopping, dining, right across the street from the boat docks, and a great pool to sit and relax at. A great place ot watch the sunset.Genuine Hotels.com guest review
"Luxury without the price tag"
Stayed the night with my mom and sister. We loved lounging by the pool with a pina colada delivered from Gino's East. Reminded me of being in Mexico...the pool was mostly adults and perfect for the hot summer day. Loved people watching along the street, boats loading in and out of the lake. When we were ready for dinner, our restaurant was just a 5 […] minute walk away, and then we strolled back to H.S., stopping for ice cream at Kilwin's. Perfectly located, parking lot, great pool. If you pay the extra for a lake view, be sure to get 3rd floor or higher because our 2nd floor view made us very familiar with the roof of Gino's East -- was a waste of extra money for us. Read moreGenuine Hotels.com guest review
"Great Place to go"
Went with my girlfriend just for one night so we could go to the lake and the place was great. Although the pools they own are small it has a great view and close proximity to the beach if that's what your looking for.Genuine Hotels.com guest review
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