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Best Western Lighthouse Hotel - Pacifica 37.60988, -122.49698
105 Rockaway Beach Ave, Pacifica, CA, 94044 United States
Guest review summary
- 8.8 Average rating: All Trip Types
- 89% Recommended
- 62 Reviews
- 8.4 Hotel Service
- 9.0 Room Comfort
- 8.4 Hotel Condition
- 9.0 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (62) | 8.8 |
| Business | (3) | 8.0 |
| Romance | (23) | 8.6 |
| Family | (14) | 8.4 |
| With Friends | (8) | 9.8 |
| All Others | (14) | 8.6 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- Lowest Price guaranteed
- We're just a phone call away: 0203 027 81 46
Facilities
Services
- Airport transportation (surcharge)
- ATM/banking
- Complimentary newspapers in lobby
- Express check-out
- Fitness facilities
- Internet access in public areas - high speed
- Internet access - wireless
- Parking (free)
- Room service (limited hours)
- Safe-deposit box - front desk
- Security guard
- Spa tub
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business services
- Conference room(s)
Rooms (all rooms include)
- Balcony
- Cable/satellite television channels
- Cable television service
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Cribs (infant beds) available
- Electronic check-out
- Free local calls
- Hair dryer
- Internet access (complimentary)
- Iron/ironing board
- Non-smoking only
- Pay movies
- Premium television channel(s)
- Refrigerator
- Rollaway beds
- Shower/tub combination
- Video-game console
- Voice mail
- Wake-up calls
- Window opens
- Wireless Internet access
General
- Elevator/lift;
- Gift shops or newsstand;
- Microwave in lobby;
- Number of floors: 4;
- Number of rooms: 97;
- Restaurant(s) in hotel;
- Smoke-free property;
- Swimming pool - outdoor
| Check-in time is | 4:00 P.M. |
| Check-out time is | 11:00 A.M. |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Recreation
- Fishing
- Golfing
- Hiking/biking trails
- Surfing/boogie boarding
- Swimming
Guestrooms Guestrooms
Partial Ocean View
One king or two queen beds. Balcony with partial ocean view. Located on floors 1-4 (interior access). Voice mail. Cable TV with premium channels, pay movies, and video games (surcharge). Complimentary wireless Internet access and local calls. Shower/tub combination. Coffeemaker and refrigerator. Hair dryer. Iron/ironing board. Complimentary bottled water. All rooms are nonsmoking.
All rooms include All rooms include- Balcony
- Cable/satellite television channels
- Cable television service
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Cribs (infant beds) available
- Electronic check-out
- Free local calls
- Hair dryer
- Internet access (complimentary)
- Iron/ironing board
- Non-smoking only
- Pay movies
- Premium television channel(s)
- Refrigerator
- Rollaway beds
- Shower/tub combination
- Video-game console
- Voice mail
- Wake-up calls
- Window opens
- Wireless Internet access
Standard Room
One king bed or two queen beds. Complimentary wireless Internet access. Located on floors 1-4; interior access. Balcony, coffeemaker, refrigerator. Voice mail, complimentary local calls. Hair dryer, iron/ironing board. Cable TV with premium channels, pay movies, pay video games. Shower/tub combination. Complimentary bottled water. All rooms are nonsmoking.
All rooms includeTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Nearby Activities & Points of Interest
3.0+ mi
- Downtown Montara - 4.8 miles
- San Francisco Intl. Airport (SFO) - 6.0 miles
- Downtown El Granada - 7.6 miles
- San Francisco State University - 7.9 miles
- Cow Palace - 8.1 miles
- City College of San Francisco - 8.4 miles
- San Francisco Zoo - 8.6 miles
- Candlestick Park - 9.4 miles
- Twin Peaks - 10 miles
- Ocean Beach - 10 miles
- Downtown Half Moon Bay - 11 miles
- San Francisco China Basin Heliport (JCC) - 13 miles
- Oakland Convention Center Heliport (JCE) - 17 miles
- Oakland Intl. Airport (OAK) - 17 miles
- Sausalito Commodore Center Heliport (JMC) - 19 miles
- Norman Y. Mineta San Jose Intl. Airport (SJC) - 35 miles
- Concord Buchanan Field (CCR) - 35 miles
- Novato Gnoss Field (NOT) - 37 miles
- Livermore Municipal (LVK) - 38 miles
- Napa Valley Airport (APC) - 44 miles
Reviews
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All (62)
- Recommended (55)
- Not recommended (7)
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The following English reviews were posted by Hotels.com guests from other countries
Reviewed by a Hotels.com guest on Dec 5, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 18, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Worth the view"
Reviewed by a Hotels.com guest on Nov 12, 2009
I stayed here while on business. The hotel and room met my expectations. The ocean view exceeded my expectations. The hotel is right on the ocean and is worth the drive outside of the city to stay. I will stay again for personal reasons to get away and be able to have such a nice view and relaxing stay.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 6.0 Hotel Condition
- 6.0 Room Comfort
- 8.0 Room Cleanliness
"Pricey but mediocre"
Reviewed by Karl of Rohnert Park on Nov 11, 2009
Got a "partial ocean view" room, which did have a sliver of visibility to the breakers, but you had to look around the glaring white sign which was lit up brightly at night. Not worth the extra money for the partial view, in my opinion. The restaurant had a spectacular view of the beach and breakers (which is why our room didn't). The food and service were only okay, but the price was quite high, especially when I had the mistaken impression that a continental breakfast was included.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 6.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Beach front hotel"
Reviewed by Carol of Bakersfield on Oct 28, 2009
Wonderful stay. Employees were very accomidating and friendly. 15 minutes from SanFransisco and yet beach front was right there. Able to relax and enjoy our vacation and yet still have excitment of entertainment and the city life that SanFran has to offer. Rooms were very clean and renovated.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great location"
Reviewed by a Hotels.com guest on Oct 17, 2009
We had never stayed in Pacifica before. Iit's a really nice little town away from the hustling pace of San Francisco and yet close enough to easily spend the day in town. The Best Western Lighthouse is literally about 100 yds from the beach and we could see and hear the waves crash from our balcony. We will definitely go back there. Nice BIG, clean rooms....with a small tv.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Outstanding Hotel For The Money"
Reviewed by Mark of Fremont on Oct 7, 2009
This hotel was super ! Hot baked fresh cookies at checkin, very nice hotel, location. Front desk upgraded us to a suite oceanview room without even asking. Unbelievable !
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 27, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Not bad"
Reviewed by a Hotels.com guest on Sep 20, 2009
All in all, not a bad hotel. Location is very convenient for travel into San Francisco, and is located right on the shore. I reserved a room with no view, but wound up with a cove view, which was a pleasant surprise. The only unpleasant surprise was a leaking ceiling (at least it wasn't over the bed)and it only lasted for about 15-20 minutes before stopping. Staff was courteous, the restaraunt has an excellent view of the ocean and food was good.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 6.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"no sleep"
Reviewed by a Hotels.com guest on Sep 9, 2009
The hotel was nice but if you dont have a room on the beach you hear people leaving the bar from the garage all night and you have to keep the window open because the hotel doe not have airconditioning
Overall Rating
out of value="10"- 6.0 Hotel Service
- 6.0 Hotel Condition
- 6.0 Room Comfort
- 6.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 9, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Great location"
Reviewed by dennis of Sand Lake on Sep 5, 2009
Nice place, great location, great service.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Wonderful Hotel!"
Reviewed by John of astoria on Jul 30, 2009
We obtained our reservation through hotels.com and they did not have a room in the category which we reserved. The hotel upgraded us to a suite and took incredible care of us the entire stay. We had a great ocean view from our room. It was quiet and clean and more than satisfactory. I would highly recommend this hotel to anyone headed to this area. It is a nice easy drive to San Francisco. The people in the area are very friendly and helpful. I wish we could have stayed longer.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Location"
Reviewed by Mark of Crescent City on Jul 3, 2009
The place on earth where this is located is absolutely breathtaking. Beach, food at Nick's--fantastic. Unfortunately, we reserved 2 queens and ended up with 1 king and a rollaway for our son. Request B wing or 3rd floor or higher for views. Will stay again.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Awesome Location"
Reviewed by Lance M of Monterey on Jul 2, 2009
Great location on the beach in Pacifica. Whenever we need to stay in San Francisco this is the place for us. A short drive 10 minute drive to the Colma BART station and another 20 minutes to downtown.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 3, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 3, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 6.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Nice Place"
Reviewed by Doug of Sacramento on May 18, 2009
Very nice hotel clean and right on the beach. The restaurant is a little on the pricey side but ok - the view is awsome!!
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Not as good as it used to be"
Reviewed by a Hotels.com guest on Apr 28, 2009
We've stayed here just about once a year going back about 4 years. We had the best room yet (but paid more too) and were happy with the room size, comfort & view. However, the service level has definitely dropped - check in & check out were tedious (long lines & only one clerk). Auto checkout from the room didn't work. The on-site restaurant (Ristorante Portofino) has excellent food, but also had service issues. We'll probably give them one more try next year...
Overall Rating
out of value="10"- 4.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 10, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 5, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 6.0 Hotel Condition
- 6.0 Room Comfort
- 6.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 25, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 1, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 6.0 Hotel Condition
- 6.0 Room Comfort
- 8.0 Room Cleanliness
"Great View of the Pacific Ocean"
Reviewed by a Hotels.com guest on Feb 20, 2009
Our family spent 2 nights. We absolutely loved the sound of the ocean right outside our door. Service was outstanding. Beautiful room. We will definitely be back!!!
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Beautiful Pacifica, California"
Reviewed by a Hotels.com guest on Feb 16, 2009
Room was clean, warm with lots of towels. Location is right on the water. The breakers almost come up to the hotel itself. If you have a car to get into and out of San Francisco, Pacifica is the place to stay
Overall Rating
out of value="10"- 6.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 20, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 3, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 30, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 10, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 29, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 6.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 23, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"We enjoyed it"
Reviewed by Amy of Marietta on Jul 21, 2008
The outside of the hotel is not that great, but the inside seems to have been redone lately. We had a huge room that was very comfortable. We had a nice view of the ocean and surrounding hiking trails. The staff was very helpful. Another plus is that it was very quiet -- no doors slamming! It is about a 20 minute drive to downtown San Francisco. The hotel restaurant was very tasty and has an incredible view of the sea. All in all, a nice hotel, and I would stay there again.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Not what I expected"
Reviewed by Marilyn of Delavan on Jul 15, 2008
When traveling in from out of state, booking a hotel on the beach can lead a person to a certain assumption. Not what I expected...this part of CA was cold and breezy. Locals may know this, but I will from now on double check weather before I make vacation plans for "beach front" property. Through no fault of hotel, it was my experience a cold and often gloomy, due to fog, area. Hotel was fine, nothing exceptional, although I enjoyed the free internet access and computer available to patrons of hotels...was able to search for attractions and places to go further inland where 10 degrees+ warmer. The sound of the ocean outside the window was quite appealing and my favorite aspect of hotel.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 6.0 Hotel Condition
- 6.0 Room Comfort
- 6.0 Room Cleanliness
"Great View"
Reviewed by Lisa of Murrieta on Jun 25, 2008
Nice rooms right on the beach. Great view of the ocean. Quite soothing to fall asleep to.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Partial Ocean view Is partial to non exsitant"
Reviewed by William of Manteca on Jun 23, 2008
This place is right on the beach and the inside of the rooms are newly remodeled and very nice BUT... Partial ocean view means you have to lean as far as you can over the balcony to see the beach and isnt worth the extra money. Further more the rooms have no climate control (AC) and it was in the 90's the day I was there. Even though the inside of the rooms is nice, you wouldnt know it by looking at the outside, it looks dirty and run down with the screens on the widows and sliding glass doors coming off. Also like the whole town shuts down at 9:00 so get out early
Overall Rating
out of value="10"- 4.0 Hotel Service
- 6.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Nice Location & Views"
Reviewed by a Hotels.com guest on Jun 21, 2008
Right on the beach, great views of the ocean, especially from the restaurant.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 6.0 Hotel Condition
- 8.0 Room Comfort
- 6.0 Room Cleanliness
"Lovely with beautiful views."
Reviewed by Stephanie of Los Angeles on Jun 12, 2008
My husband and I stayed here and had a wonderful time. The staff is extremely courteous, and we found the room very comfortable. We also had an amazing view of the ocean. Also very important to us is the quality of the shower heads. Great water pressure and spray can be rare in a hotel, but this shower was great. We also dined at Nick's next door, which was delicious.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 4, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Nice get-away"
Reviewed by Drew of Arvada on May 16, 2008
Great place to stay after leaving the hustle and bustle of San Fran.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 6.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 16, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 6.0 Hotel Condition
- 8.0 Room Comfort
- 6.0 Room Cleanliness
"had a great view of the ocean from the room it was great"
Reviewed by a Hotels.com guest on Apr 4, 2008
room was very good clean and well kept. view from the room was very good. i enjoyed the stay i will come back again when i can.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 5, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
"Great View"
Reviewed by a Hotels.com guest on Feb 21, 2008
Very clean and quiet..
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Nice Hotel"
Reviewed by Bill of Tampa on Feb 14, 2008
I love the hotel's location. It is slightly older but very well maintained. The view of the Pacific ocean is fantastic.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great hotel!"
Reviewed by Carole of Nashville on Feb 6, 2008
We really enjoyed our stay at the Monterey Hotel! We're "into" older hotels with character, and this one fit the bill. Although our room was small in square footage, the king-sized bed was comfortable, the bath was spacious, and the continental breakfast was yummy. And the price was right for this mid-town hotel. We would stay again. Only drawback was that the elevator was not working, so we had to use the stairs to our second floor room....no big deal.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
""Great room, Great view""
Reviewed by DNA of Sacramento on Oct 24, 2007
The room was big! This room was very spacious it was modern in design and had a great view of the ocean. At first I was upset that I couldn't get a hotel in the city but now I plan on staying here anytime I plan a trip to SF. It was only 15-20 minutes from all the locations I planed on going to in SF. I recommend this to only those who enjoy going to sleep with the sounds of the ocean rather than the sounds of horns and yelling you tend to find in the city!
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great hotel located on the beach"
Reviewed by a Hotels.com guest on Oct 14, 2007
We loved this hotel. Nice paved walking trails along the costline. Rooms close enough to hear the surf. Beautiful ocean views. Reasonably priced and close to SF. Comfortable Rooms. Business center with internet.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 11, 2007
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great location, good hotel"
Reviewed by Leslie Montha of New York, NY on Sep 27, 2007
Best part: Watching the sunset and listening to the Pacific surf, only yards away, with the sliding glass door open. Hotel looks a little worn on the outside, but we had a very nice, clean, large room with a mini fridge you can actually use, and a fireplace. The staff was very courteous and let us check in early. Considering prices in the Bay Area, it's a good deal for the location.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Amazing view"
Reviewed by Ginger of Dallas, Tx on Aug 10, 2007
We had a partial view room. It was very large and roomy with a beautiful view of the water crashing in on the beach. The waves could even be heard through the closed sliding glass door. The Portofino resturaunt is a must visit for couples. Get there early to get a table that faces the wall of windows over-looking the ocean. If I ever make it to Pacifica again, this will be my first choice for a hotel.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
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Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews