Our family had two rooms (one with two queen beds and one with one queen bed). Both rooms were clean and nicely furnished. I loved the laminate floors over carpet - felt like it made the rooms even cleaner. I did feel that the size of the rooms were small; but it was fine for a short stay. Yes, I would choose this hotel again.Genuine Hotels.com guest review
I made sure to book a hotel with a microwave and refrigerator. They were promised, but not delivered. The front desk clerk brushed it off as old stats from the old hotel that RedRoof took over. Room was WAY too small, had to move things to get around. It was clean enough, so it wasn't all that bad.Genuine Hotels.com guest review
""First Time Visitors""
We booked on line, this was our first time to visit the Augusta area for a family gathering. I feel efforts have been made to improve the property, but there is still so much work to be done.This appears to be an older property or another hotel that's been given a "Makeover". The staff was friendly and accommodating (had to be moved to another room […] due to air not working). The hotel had an old or musty smell around the 3rd floor area. Read moreGenuine Expedia guest review
EVERYTHING WAS GOOD. THE ROOM COULD OF BEEN BIGGER BUT WE ENJOY OUR STAY.Genuine Expedia guest review
We were only there for one nite, so didn't have a need for a lot of service other than checking in. Overall the hotel was clean and the front desk clerk was super nice. The only issue I had was the smell of stale, damp smoke. There were plenty of signs stating they were 100% Smoke Free - which is great - unless you get in a room that was previously […] a smoking room. When the A/C unit was turned on, the room quickly started to smell like stale, damp cigarette smoke. I hope as they continue the renovations (which look great), they will focus on changing the carpets in the hallways and the filters in the A/C units where the smell seems to linger a bit. Read moreGenuine Hotels.com guest review
"Great hotel close to alot of businesses"
Staff was great and the room was very clean. I would stay here again. The price was a good deal.Genuine Expedia guest review
"Only because I was desperate for a room!"
It was a place to lay my head. Under construction. Can't call a mini muffin free "breakfast." The number of "out of order" signs is crazy! The juice machine- "out of order", the vending machine-"out of order" the ice machine- "out of order" the list goes on!! Seems like most the staff needs anti-depressant medication! Smile- it won't hurt!!Genuine Hotels.com guest review
Rooms were smoky. We didn't stay, because staff agreed to cancel reservationsGenuine Hotels.com guest review
"Served it's purpose"
The lady at the front desk was very friendly. The hotel needs some updating but for the most part it exceeded my expectations after reading some of the negative reviews. I didn't have a single bad experience that I can comment on. It was a no frills hotel that certainly served it's purposeGenuine Hotels.com guest review
It was bad. A jacked up price of $200 for a $79.95 room. Pulled back the sheets and a bug ran across the bed. Killed and searched for more. None found. Too late to change rooms. Fan in Bathroom so loud we took one of the lamps and used for light to keep from turning it on. Fumes from new painted table were so strong we moved the table into the hall […] and the clerk brought us a chair to use. Bathroom in the lobby had no paper towels for two days, a room towel drapped over the handicap bar. Very sub-par breakfast, Rice Krispies,toast, bagle and danish. Not at all like most normal continental breakfast. I will not plan on staying at Red Roof Inn again nor will anyone I talk to----It was just bad. Read moreGenuine Hotels.com guest review
"Waste of property."
This hotel was the absolute worst!!! Had my situation not have occurred, better believe I would have been in the Hampton inn. Wifi??? What wifi..it's only in the lobby!!!! They charge too much money for too little of a hotel. It smelled like hot mold in every part of the hotel. I have nothing positive to say about my stay at the red roof inn.Genuine Hotels.com guest review
"Good Hotel for the Masters"
Stayed at this hotel for 2 nights during the 2014 Masters and it was just what we needed! I was pleasantly surprised by the hotel because of some of the negative reviews - we had no problems. We did have to pay 4 times the normal price, but hey - it was the Masters! It was clean, safe, and not at all noisy. Room was spacious and had hard wood floors. […] It's about 15 minutes away from the course and the opposite direction of traffic - very convenient! It is also near the Augusta mall for dinner options. They had a shuttle service to the course - we didn't use it, but thought that would be a nice perk if needed. Read moreGenuine Expedia guest review
NOT TO HAPPYGenuine Hotels.com guest review
"not bad for the price I paid"
Aside from the "tenants" loitering the hallways, it's not bad for the price I paid for.Genuine Hotels.com guest review
The worst hotel stay ever. It was dirty smelly and poorly maintained and that was the second room, the first was so bad we were afraid to touch anything! I would rather sleep in my vehicle.Genuine Hotels.com guest review
Hotel was in terrible condition. Appliances missing, floors were dirty and stained, walls were stained with rotting good. Toilet didn't properly, staff had friends and children loitering all day and night.Genuine Expedia guest review
right hotel, for the right price Even when we ask for breakfast late (it was 10 am) The attendant was kind enough to bring items that we ask for.Genuine Expedia guest review
"people were real nice"
The carpet need to be changed Or shampooed But the overall service was great But don't ask for anything extra at the breakfast bar They tell you thate itGenuine Hotels.com guest review
rooms need renovationGenuine Hotels.com guest review
It was okay for the price. It's a little old. Think they should renovate the rooms.Genuine Hotels.com guest review
My non smoking room wasn't available so they upgraded me for freeGenuine Hotels.com guest review
The pictures and description on Expedia did not match this hotel AT ALL. This location is in desperate need of an update. We did not have a refrigerator in our room as described on Expedia. The hotel staff was accommodating, however, and found us a room with a refrigerator. We did not have coffee maker in the room either. Nor did we have a hair dryer. […] The carpet was very nasty, sticky. Had to wear shoes to walk on the carpet. I was very disappointed with this Expedia purchase and hotel stay. I wish I had taken pictures to share.......... Read moreGenuine Expedia guest review
OkayGenuine Hotels.com guest review
"was told this location was closing"
okGenuine Hotels.com guest review
Great staff, good ac and nice cool fridge in room. Needs some pint but reasonable for visit to the mastersGenuine Hotels.com guest review
"Not well kept, needs repairs and a deep cleaning"
I didn't expect much given it's usually $50 and we paid a premium $150/night due to the Masters. Even with low expectations I was disappointed. We arrived at 5:30PM the night of our reservation and our room was not ready-- we had to wait another hour to get in the room after it was cleaned. The maids were outside smoking which didn't indicate much urgency […] on their part. The temperature in the room was constantly too hot or cold. The hotel actually RAN OUT of blankets! There were stains on the bathroom floor and the shower curtain and chips out of the walls everywhere. Pillows were terribly uncomfortable. Won't be back! Read moreGenuine Hotels.com guest review
Creepy and smelly. Would never ever go again. Staff seemed nice.Genuine Expedia guest review
Only complaint was the bed didn't have a blanket! Otherwise it's decent, definitely not the best. You get what you pay for.Genuine Expedia guest review
"Never Stay Here.."
The Bates Motel would have been better. Never will stay at a Microtel again....Bad representation of Wyndom.Genuine Hotels.com guest review
The only saving grace was that the new manager was extremely helpful in getting us moved to a new hotel for the rest of our stay.Genuine Expedia guest review
"nice interior entry hotel"
Our stay was fine and all staff was very helpful with our travel plans around town. I was glad the hotel entry to our room was inside since I always prefer that. Great location and a very fair price.Genuine Hotels.com guest review
"GOOD~~ Close to Ft. Gordon"
It's 4 miles from Ft. Gordon, Which was a plus. Hotel staff was very pleasant. There is a new manager there and she was amazing. Trying hard to change was needs to be changed. She understood our needs and work very hard and fast to make it right. They need some MAJOR improvements. It was clean and NO BUGS!! Their free breakfast needs a lot of work. […] ie: waffles, bagels and sausage biscuits in bags to microwave. 1 kind of muffins w/ nuts.Investing in hot breakfast and a waffle maker would be a plus. Coffee was a bit bitter and strong. Close to some great restaurants and mall. Read moreGenuine Hotels.com guest review
Our stay served the purpose as we were there for a short while. No iron in our room but Front Desk contender saw to it that we got one to use.Genuine Hotels.com guest review
I was happy with the hotel until about 5 hrs into my stay when I saw a roach walking across the table. Then I had to go.Genuine Hotels.com guest review
The carpet had stains,& the room smelled like mold, although the room & the linen on the beds were clean. Their was mold on the ceiling over the tub, they didn't have a iron, & they had poor room service. I found a roach as well crawling on the bathroom floor. Overall I must say the beds were comfortable.Genuine Hotels.com guest review
We were visiting our grandson, who is training at Ft. Gordon. There was a sign at the elevator stating that renovations were underway. I wonder how long that sign has been there. The carpet in the hallways were old and dirty. There was just one set of towels in the room for my wife and I. My daughter, and her son, were in a another room and it didn't […] have a shower curtain in it. She contacted housekeeping; the housekeeper brought it and asked my daughter if she wanted to put it up or wanted the housekeeper to put it up. We ended up checking out and not spending the night there. We have stayed at Microtels before and were very satisfied with them. We checked in to another hotel that was several miles farther away from where we wanted to be and it was more expensive, but it was worth it. Read moreGenuine Hotels.com guest review
"Not at ALL what I expected. Thumbs DOWN!"
I stayed at a Microtel in Columbia, SC and was EXTREMELY satisfied with cleanliness, convenience, comfort, etc. so I did not expect at ALL what I found at the Augusta/Fort Gordon, GA location. The only thing good about this place was that the location was less than 5 minutes from Fort Gordon which is what I was there for. The elevator had empty, crushed […] soda cans on the floor and the doors would not close until you pushed the 'door close' button. I was on the 2nd floor (Room 201) and it looked like a poorly-converted, what looks like it used to be a handicapped suite. The walls had either dirt or scuff marks. The restroom had NO soap, and only one towel and washcloth for two guests. The next morning, I went to take a shower and there was NO shower curtain!!! I requested this and another towel from housekeeping and while I waited, I headed to the elevator to go down for some coffee. The elevator door opens, and there is ORANGE JUICE spilled on the floor of the elevator. Mind you, this was 9:30 in the morning; plenty of time for housekeeping to find the mess and clean it up before guests start their days. Extremely disappointed with this location. Read moreGenuine Hotels.com guest review
"You get what you pay for!"
We showed up at the Microtel Inn (very nice looking hotel from the outside). Lobby was nice, organized and clean. The elevator took FOREVER to close the doors (door close button didnt seem to work). When we were checking in, the front desk clerk told us that the maid service hasnt been doing their job lately. When we got to the room, we then understood […] what she meant by that. There was food crumbs on the floor, trash on the bathroom counter, dirty towels on the floor, and a bug in our bed. Needless to say, you get what you paid for. Overall it was a DECENT stay. Read moreGenuine Hotels.com guest review
So disguested!!!!! Nasty rooms, stains on bed, blood on floor, no towels, and odor in rooms. POOR HOUSEKEEPING!!!!!!! Horrbile!!!! We went through 3 rooms, and disappointed with all 3!! We were suppose to stay 2 days, but stayed a total of 45 mins. Being so dissatisfied with evey inch of this hotel I checked out the same night. DO NOT WASTE YOUR TIME […] OR MONEY!!! Read moreGenuine Hotels.com guest review
The service was amazing, but I reserved a king sized bed and got a full size bed. The price was a little cheaper, but that wasn't what I reserved.Genuine Hotels.com guest review
"the worst experience of my life"
As soon as u walk n hotel reeks of old bleach I immediately became nauseous y I didn't turn around idk next the elevator takes a minute to close eventhough u hit the close button omg then I got to my room hair nd stained sheets the housekeepers fighting over who go clean the room then I take a shower to relax before I lay my head on my pillow mother […] yelling at kids kids running down the hall omg the people upstairs jumping up nd down im suprised I got any sleep want be staying there again. Read moreGenuine Hotels.com guest review
"I hated everyday over there"
It was just horrible. Do not go there.Genuine Hotels.com guest review
"The worse hotel I have ever been to"
This hotel was not clean or professional at all. First they gave me a room that didnt have anything in it that I saw online. examples, iron, microwave, fridge, or blankets. the hall way carperts were very dirty. it took them 2 days to give me a room with that had the things i needed. the housekeeping was very very unprofessional. they were lazy and […] would just walk in my room whenever they pleased as if they didnt know i was there.it took them the entire day to bring back clean towels and sheets for the room. the elevator is extremly slow and seemed broken at times. even though my room was on the 3rd floor the steps were faster. they have a sign in the lobby that says excuse the mess because theyre doing maintance to improve the hotel. but i didnt see anyone repairing or renovating the whole time i was there. and someone that works there told me that the sign has been up for almost a year. i think they are just lazy and are using that sign as an excuse. Overall i will never ever go here agaon nor will i reccommend it to anyone. This hotel should be shut down. not even worth the low price Read moreGenuine Hotels.com guest review
not very good at this locationGenuine Hotels.com guest review
I didn't stay first room was not cleaned bedding was not changed found hair on sheets . tv had no cable hook up to it. hall way on 2nd floor carpet had spills of something going down the hall way. moved to a room on first floor I checked it out thought it was ok then I realized there was no firg. in the room and the heat and air didn't work at all no […] heat. maintenance and house keeping I would rate a 0. and adding to that it was more of a dorm room than anything not a place to take children to at all. there was one good thing the lady at the front desk was as nice as she could be and understanding. I think her name was Eva Read moreGenuine Hotels.com guest review
"Good to go"
At this hotel they were helpful, nice. i would go back to this hotel again.Genuine Hotels.com guest review
the hotel was a bit older and the elevator was slow but the staff was extemely nice and accomidating. the room was small and comfortable. i will return to this hotel on my next visit.Genuine Hotels.com guest review
Miss India will take care of you. Any problems, usually someone will help you. Always smells good when you walk in your room.Genuine Expedia guest review
They had no EXTRA towels or wash cloths & the ones they did have had spots on them.Genuine Expedia guest review
really noisy , no microwave and fridge. we really regret to book this hotel and i dont recommend to anyoneGenuine Expedia guest review
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