All hotels in Manchester, New Hampshire, United States of America
1 room, 2 adults
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13500 S Willow St, Manchester, NH, 03103, United States of America, ‏‎866-925-8648
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4.4 / 5Excellent

Score breakdown (from 316 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.3
4.0 / 5Excellent
"Very good stop for comfortable stay"
The Restaurant nearby the Yard quite good. Location of hotel very convenient.
Genuine Hotels.com guest review
Response by Best Western Plus Executive Court Inn & Conference Center
Dear Guest, We are very glad that you find your stay comfortable and convenient. We pride in our commitment in providing quality accommodation to our guests. We hope to see you again soon.
2 night business trip Mar 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Get a way weekend ..."
We were there to attend a concert at the Verizon Arena - this place was very convenient and only about five miles away. Lots of shopping in the area as well, and this facility was convenient to that as well.
Genuine Hotels.com guest review
1 night family trip Mar 17, 2015
NICOLE
US
2.0 / 5Fair
"Could not get much sleep"
Our bedspread and rug had lotion on it. there was a domestic fight in the room next door at 3 in the morning and we kept trying to phone the front desk only to find out later that the front desk button was broken in the phone. Needless to say, we did not get much sleep that night.
Genuine Hotels.com guest review
1 night romance trip Mar 15, 2015
A Traveler
US
4.0 / 5Excellent
"Comfortable stay"
The pool area needs maintance. The room was fine. The third floor hallway was in need of vacuuming for my entire stay.
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
Kathryn
US
4.0 / 5Excellent
"Great amenities, bad King Bed"
Great location for our needs, and overall decent hotel but the King bed was like sleeping in the floor. Still would stay there again.
Genuine Expedia guest review
Other trip Mar 9, 2015
A Traveler
US
4.0 / 5Excellent
"Overnight stay"
Other than getting there and not being able to pay in cash which really upset us cause it didn't say anything on website that we couldn't when arriving, our stay was good!
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
A Traveler
US
4.0 / 5Excellent
"I Recommend This Hotel"
No complaints. Very comfortable
Genuine Hotels.com guest review
1 night business trip Feb 23, 2015
Terrance
US
5.0 / 5Outstanding
"Great hotel"
I really liked this hotel. The room was nice. Breakfast was good. I had a great time there.
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
A Traveler
US
3.0 / 5Good
"Good night and great coffee!"
Check-in was quick and easy. Staff was friendly, helpful and professional. Room was clean and comfortable but noisy due to fan on heater which was on frequently during the night with 0* outdoor temperatures. The bed was perfectly supportive as were pillows. The free breakfast was OK but "hot" foods were not hot yet when service started at 7:00 AM. They serve New England Roast coffee which is delicious so no need for us to head the DD or Starbucks on these frigid mornings.
Genuine Hotels.com guest review
2 night romance trip Feb 12, 2015
Richard
US
5.0 / 5Outstanding
"Great place to stay!"
Great breakfast, very comfortable hotel.
Genuine Hotels.com guest review
1 night business trip Feb 4, 2015
Brenda
US
3.0 / 5Good
"Nothing special"
Nice decor and rooms but parties going on next door and above us made it very difficult to get any sleep. Breakfast though "buffet" was meh- prefab stuff. Only stayed there because we were there for a conference.
Genuine Hotels.com guest review
1 night family trip Jan 10, 2015
Barbara
US
5.0 / 5Outstanding
"Best in area"
We have stayed in several very good area hotels and this is the best. Service is strongest point among many.
Genuine Expedia guest review
Other trip Jan 13, 2015
A Traveler
US
4.0 / 5Excellent
"Enjoyed the stay but could have been better"
We enjoyed the stay overall. The staff was friendly. The room was nice. The only issue was the bed. The king size bed had a mattress that sagged in the middle. My wife and I both kept falling down into the middle.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Stephen
US
2.0 / 5Fair
"disappointing"
It's in the middle of scenic no where. Just not what I expected. A lot of broken machines in the game room not the most courteous staff. Disappointing.
Genuine Hotels.com guest review
2 night romance trip Dec 26, 2014
Jessica
US
4.0 / 5Excellent
"Holiday Visit with friends"
We were pleased with this hotel, the front desk staff was welcoming and informative, the room was clean and the bed very comfortable. We were, however, very disappointed in the breakfast. The eggs were cold and the english muffins were stale. The breakfast staff never smiled and let the food run out before refilling for the next quests. We were charged twice for the stay in error, once by Hotels.Com and again by Best Western, but Dorie in the business office was wonderful and resolved the issue immediately. All said, we would definitely stay at the Best Western again.
Genuine Hotels.com guest review
3 night trip with friends Dec 17, 2014
A Traveler
US
5.0 / 5Outstanding
Excellent customer service by friendly staff. Hotel was outdated but very clean and well maintained, we spent a great deal of time relaxing in our room and never heard any noise from the hallway or our neighbors. Breakfast was good and convenient. Overall we enjoyed our experience and plan to go back.
Genuine Expedia guest review
Other trip Dec 15, 2014
VoGD Weekender
US
4.0 / 5Excellent
"A pretty good stay"
DstY was good. A bad weather situation lots of folks in area had no electricity so hotel was full. 1st night no tv or Internet Eggs were rubbery. Loved the hash and Ham and waffles
Genuine Hotels.com guest review
2 night family trip Nov 28, 2014
Cynthia
US
5.0 / 5Outstanding
"Great hotel"
We stayed at the Best Western over Thanksgiving. we loved our experience. Love the big breakfast right in the hotel. We enjoyed the spa/pool. The staff was great. Close to all shopping and highway. Great restaurant/pub within walking distance. only great things to say about our stay. We will definitely go back.
Genuine Hotels.com guest review
3 night romance trip Nov 27, 2014
Karine
US
5.0 / 5Outstanding
"Return visit"
Always a pleasurable stay here.
Genuine Hotels.com guest review
3 night family trip Nov 23, 2014
Glenn
US
5.0 / 5Outstanding
Hotel staff was very pleasant. Facility was clean and well maintained.
Genuine Expedia guest review
Other trip Nov 25, 2014
Joe
US
5.0 / 5Outstanding
"CLEAN HOTEL, VERY FRIENDLY STAFF!!"
VERY NICE HOTEL. CLEAN, GREAT BREAKFAST, EXCELLLENT RESTAURANT TOO! IN ROOM JACUZZUI. GOT GREAT RATES!!!
Genuine Expedia guest review
Other trip Nov 24, 2014
DONNA
US
3.0 / 5Good
"Hotel okay - pool too cold hot tub just warm"
It was fine. The complimentary breakfast was good. The pool is very cold for an indoor pool and not useable in my opinion and the hot tub should be classified as a warm tub. 82 degrees is what the pool should be and not the hot tub.
Genuine Hotels.com guest review
7 night family trip Nov 1, 2014
mark
US
4.0 / 5Excellent
"Near casinos"
Stay was good. Room was quiet, nice but nothing special. Breakfast was better than many free ones .
Genuine Hotels.com guest review
1 night romance trip Nov 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
All of my expectations were meet and they accommodated all my request as I expect only from a four star or better Hotel.
Genuine Hotels.com guest review
7 night family trip Oct 25, 2014
oscar j.
US
4.0 / 5Excellent
"clean rooms"
Room was clean and made up each day. Breakfast was disappointing. The refrigerator was loud. Overall week worth the price.
Genuine Hotels.com guest review
3 night business trip Oct 23, 2014
A Traveler
US
4.0 / 5Excellent
The hotel was really nice and the front desk was helpful. Safe area with shopping and easy access to the freeway. Would definitely stay there again. Only thing I would say is that the bathroom was small and the door very close to the toilet. Truthfully though, everything else was great.
Genuine Hotels.com guest review
5 night trip with friends Oct 19, 2014
ACK
US
3.0 / 5Good
"close to shopping"
hotel was nice. inside pool cold--hot tub not really hot needed to be cleaned heater in the room was loud breakfast was great
Genuine Expedia guest review
Other trip Oct 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great for business."
Great facility...I will stay here again any time I'm in the area.
Genuine Expedia guest review
Other trip Oct 18, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient"
This hotel served our needs as a close location to our airport arrival later at night. We were comfortable after a full day of air travel from the West coast.
Genuine Expedia guest review
Other trip Oct 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Hotel overall"
I came to New England for the fall foliage and it was absolutely beautiful, the hotel was in a location not to far from everything and close to the airport, right near the highways for starting out, breakfast was pretty good and staff very pleasant what ever we asked for we were given asap and the only minor complaint was the bedding was always wrinkled tucked in but other than that I would definitely stay here again!
Genuine Expedia guest review
Other trip Oct 8, 2014
dslik
US
4.0 / 5Excellent
"Hotel near mall"
It was a great stay. We had a king bed mini fridge microwave and jetted tub. All were great cleaning could have been improved in terms of knowing its clean. The tub looked clean but no way of knowing without cleaning it ourselfs and the touilette paper in the bathroom looked used not brand new so we used in a new one.
Genuine Expedia guest review
Other trip Oct 1, 2014
them
US
5.0 / 5Outstanding
"Business Trip"
This is a great buy for your money, nice big rooms, comfortable bed, and great breakfast.
Genuine Hotels.com guest review
1 night business trip Sep 23, 2014
Joe D
US
5.0 / 5Outstanding
"Great hotel ,best value! With everything de needed"
The frontdesk staff were very friendly and helpfull.We've been travelling from Brasil, cross Canada, and drive to Boston, MA.,me, my husband,and my sun.In our oppinion this hotel was the best value,even comparing to a 3,5-star hotel we stayed in after this.
Genuine Expedia guest review
Other trip Sep 28, 2014
Lygia
US
5.0 / 5Outstanding
"Close to most must see sights"
Excellent Stay, would recommend to anyone.
Genuine Hotels.com guest review
2 night family trip Sep 15, 2014
Veronica Martinez
US
5.0 / 5Outstanding
"nice place"
No problems or issues. Breakfast was great. Rooms were nice and comfy. Landscaping was beautiful. Location was great for what we needed.
Genuine Hotels.com guest review
1 night romance trip Sep 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel convenient to airport"
Short overnight stay but accommodations were very nice.
Genuine Expedia guest review
Other trip Sep 12, 2014
Lori
US
5.0 / 5Outstanding
"Family from France"
We had a wedding a needed a close by hotel for them. This BW was perfect from location to overall hotel quality. Would diffidently recommend to other staying in the area.
Genuine Hotels.com guest review
12 night trip Aug 18, 2014
Joe B
US
5.0 / 5Outstanding
After much research and looking at maps, I chose this location. It was close to our son who lives in Brookline and attends Suffolk University. The hotel was close to the T as well. Parking was free! I could not have been more pleased with my choice. The staff was very friendly, the bed was comfortable, and the facilities were very adequate. We had a suite with the convenience of a frige. A microwave and small stove were present, though we did not use them. The only reason I gave the hotel condition 4 stars was because the living room couch and chair had signs of wear, but that was insignificant to the overall experience. If you try this hotel, I'd be surprised if you are not as pleased as my husband and I were! We plan to stay there next time we visit Boston.
Genuine Expedia guest review
Other trip Aug 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Great experience"
Very nice room, neat, clean, and comfortable. The continental breakfast was awesome. Will recommend to friends. Thanks very much for a great stay.
Genuine Expedia guest review
Other trip Aug 28, 2014
Lou
US
5.0 / 5Outstanding
"Wooded very quiet and peaceful"
The staff was very helpful and friendly the room were clean and comfortable I wish I could have stayed there the whole 2 weeks but my room was booked because the other place I had to stay was not half as nice I would recommend this place to my friends and family can't say enough good things about this Hotel
Genuine Hotels.com guest review
5 night trip Aug 9, 2014
Kelly Carr
US
5.0 / 5Outstanding
"Secluded"
After flying into Manchester late It was nice to walk across parking lot to get a bite But finding this hotel was dark and uninviting Once we were there it was fine
Genuine Expedia guest review
Other trip Aug 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice place, located near anything you need!"
Very convenient location, right off S. Willow Street in Manchester so almost anything you could want or need is close by. The grounds are very well kept and professional looking. The hotel has numerous function and banquet facilities and on the Saturday night we stayed over, the place was packed. It was not as noisy as we expected, but we could hear the din from late night wedding revelers in the hallways; and we could not find a seat at breakfast so took our food back to the room to relax there. We stayed in the king size room with the in-room jetted tub. The bed was comfortable - it had a memory foam pad topper. The pillows were smaller than standard size but my husband liked them. Our room was clean, except for a film on the jet tub and shower - possibly cleaning products that did not get rinsed off? I took a cloth and washed them down in water myself. The jet tub was nice and relaxing. The television picture quality was staticky - not sure if the TV itself needs updating or it is the cable itself not giving a clear picture. My husband had some issues with the vending machines eating bills. The front desk staff was friendly and helpful. We did not have chance to visit the pool or gym. Our noted concerns were all very mild, nothing in our minds to prevent us from giving an overall very positive review and making sure we come back to stay again!
Genuine Hotels.com guest review
1 night romance trip Aug 16, 2014
Kim
US
3.0 / 5Good
"Stay in August 2014"
We would have rated this hotel better if it weren't for the noise factor. The morning of our 3rd day there, we were awoken around 8:00am with what sounded like a jackhammer going off in the room next to us. This lasted for approximately an hour and got our day off to a much earlier start than we had hoped for while on vacation. The last night of our stay, we were again awoken around midnight by loud children and neighbors running through the halls, slamming doors, and speaking very loudly and profanely. This persisted for well over an hour and we finally had to call the front desk to ask them to assist with quieting the noise.
Genuine Expedia guest review
Other trip Aug 18, 2014
A Traveler
US
4.0 / 5Excellent
"Nice quiet safe location"
Overall a very pleasant stay. Slightly disappointed when first arrived due to the room I reserved not being available. Hotel said was due to booking via 3rd party expedia and there was no guarentee of room type requested? Never knew that. Anyway they scrambled to accommodate us & it worked out.
Genuine Expedia guest review
Other trip Aug 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Comfort at a Reasonable Price"
Second time I've stayed here, each time 5-8 days. Hotel is near airport, and offers a free shuttle from very early morning to very late evening. Pretty decent hot breakfast available every morning, the buffet changes every day - pancakes, waffles, pastries, fruit, eggs, meat, potatoes, fresh fruit, yogurt, cereal, juice, tea and coffee - enough to get you started for the day. Rooms were clean and updated. My queen bed was super comfortable, and loved having three pillows. Didn't use it, but noticed that there was an ironing board and iron. Hotel room was pretty quiet, even though there was a loud, raucous groups of baseball players there for a tournament. The only things that bugged me: 1) the new toilet with the center pushbutton - when you flushed, the floor shook and it is very loud, and 2) the maids didn't always give us soap, toilet paper or towels. The desk staff has all these things, and quickly replaced them when we asked. The staff is VERY accommodating and friendly, extremely knowledgeable about the area, very helpful with info. We'll be going back! Hint: Expedia offered rates lower than the hotel can offer. I tried to get group rates, and Expedia still beat their price.
Genuine Expedia guest review
Other trip Aug 9, 2014
Beth
US
3.0 / 5Good
"Unfriendly welcome. Nice hotel for the price."
After getting past the witch at the front desk we had a nice stay. Breakfast was good. The workout room was big and clean. My 10 year old loved the pool. Too bad the welcome was so unwelcoming!!!
Genuine Hotels.com guest review
1 night trip Aug 3, 2014
Kerry
US
5.0 / 5Outstanding
"Close to airport & airport shuttle service"
On August 2 when we attempted to check in (Saturday night about 7 PM) our Hotels.com reservation could not be found. The clerk on duty, Janet, was very helpful. First she allowed me to use the business room to try to find my reservation (I could not), then I called the Holiday Inn & Hilton and found them to be full. Our plan was to turn in our rental car at the airport and stay at Best Western. When we told Janet our story and asked for help to find any other nearby hotels she said she could rent us an “unavailable” room that she said had been smoked in. What a relief for us! Our travel plans proceeded as planned.We were so grateful for Janet’s quick thinking in solving our problem (smokey room better than no room!). On August 4, I spoke with Hotels.com customer service and was given a $100 credit on a future reservation.
Genuine Hotels.com guest review
1 night trip Aug 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Good location, good staff"
Really good hotel, great value, too. Staff was extremely helpful, hotel was close enough to Manchester and very close to the interstate, so it was a win on location. Nice facilities well-maintained, as well.
Genuine Hotels.com guest review
7 night business trip Jul 27, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel-Good Price-Close to Airport"
Flew in and stayed at the hotel for four nights before a trip to Toronto, ON. Returned and stayed one more night for our flight to go back home. On my return trip, I was told I had a non-smoking room, got to the room and there was a very strong odor of smoke in the room. I informed the front desk it was not a non-smoking room and they promptly switched my room with no issues. Our grand daughters stayed with us for the 4 nights and they love the pool and game room. My 9 year old grand daughter taught me how to play pool in the game room and I loved it.
Genuine Expedia guest review
Other trip Aug 7, 2014
SCB
US
5.0 / 5Outstanding
"Family reunion"
The hotel was nice and convenient to the airport and Mall of New Hampshire but the restaurant was across the parking lot which was too far to walk for my disabled aunt. The room was clean but housekeeping was a little lax;they did not have coffee packet our last morning in the room and did not leave extra drinking cups for water. Other than those flaws, I would stay again.
Genuine Hotels.com guest review
4 night family trip Jul 24, 2014
Rene G
US
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