very loudGenuine Hotels.com guest review
When we arrived we were told that a handicapped room was requested. That was not true. Although a handicapped room is needed for some, it is uncomfortable for us. We were told there were no other rooms available. The next night we were moved to a standard king room. Then the room wasp not made up the next morning. We had to make our bed and go to the […] front desk to exchange linens. We left a day early. Read moreGenuine Hotels.com guest review
"Close to family"
Excellent. Far better than the 2+ star indicates. Will recommend to others.Genuine Hotels.com guest review
Great staff, great price overall a great place to stay!Genuine Hotels.com guest review
"Visiting family in Londonderry NH"
Facilities and amenities were very good. Room was spacious, clean & comfortable. Location was excellent - the Manchester Mall was a short drive as was Manchester airport. Shuttle service to airport was a bonus as were the 24 hr coffee & tea. Breakfast was excellent and the staff were superb (Maria was always smiling and welcoming). Games room was a […] little crowded - with machines not people so it was uncomfortable playing pool. Swimming pool excellent. The Yard restaurant close by was another bonus. Definitely recommend the Hotel (we own a 3 Star establishment in South Africa). Read moreGenuine Hotels.com guest review
"Smoke in non-smoking room - STAY AWAY"
We stayed here 12/14/13 and our room stunk of smoke! We called the front desk to let them know and they informed us to close the bathroom door and turn on the fan - it didn't work. The staff didn't offer us a different room and after checking with the front desk - the hotel wasn't full that night. It was awful.Genuine Hotels.com guest review
Was not very helpfull because we booked on lineGenuine Expedia guest review
The breakfast was excellent.Genuine Hotels.com guest review
Room was clean and comfortable. Good value for the price. I would consider staying here again on a return trip.Genuine Hotels.com guest review
"Very cold at night"
Stayed over only one night. Could not change temperature from freezing cold and shivered all night. In the morning, the temperature gauge said 74o when it was 64o all night. I can only assume the temperature is on automatic, but it was very uncomfortable.The bed was good and the room was very clean. If it had been a little warmer, it would have an excellent […] rating! Read moreGenuine Hotels.com guest review
"No heat at night"
Arrived in the evening to a freezing cold room (expected). But the heater only blasted cold air. We were exhausted, but re-packed everything and moved to another room where we were assured the heater worked. Nothing. I complained, then crawled into bed. In the morning, the heater blasted warmth, which meant that the hotel, by design, shuts down the […] heat at night, presumably to save money. This would be OK if you are in the room during the day, able to bring it up to a reasonable temperature, but if arriving at night, it's horrible, We stayed at a different Best Western the night before, and had a similar experience. A hotel's primary purpose is to provide shelter from the cold. If it, by design, doesn't do that, exactly what service are they giving to their customers? Read moreGenuine Hotels.com guest review
"Maid service. Lost reservationNo"
Maid service skipped our room altogether. Breakfast was a mad house people fighting over plates. Lost reservations. Room service late.Genuine Expedia guest review
"Excellent Hotel and Service"
It was very good. Pet friendly, clean, wonderful service and the complimentary breakfast was excellent. I would not hesitate to stay there in the futureGenuine Hotels.com guest review
"Had a very nice time"
Had a very nice timeGenuine Hotels.com guest review
"Good hotel - for both business or pleasure"
Good clean hotel, looks well maintained. Breakfast was great and the brownies at reception were yum! Only suggestion for the hotel would be improve the bedding and pillows in the room and upgrade the alarm clocks. It kept making funny noises during the night. Else it was all good.Genuine Hotels.com guest review
Very Nice will stay there againGenuine Hotels.com guest review
"Everything was just "okay"."
Receptionists were lovely. Free breakfast was okay. All baked goods were bad cafeteria quality. Hot options were awful. Little fridge with hard boiled eggs, string cheese, yogurts, was nice. Housekeeping couldn't even make a bed... Very disappointed there is no bar type area and nothing to eat in the dining area except at breakfast. I stayed there as […] part of a class and we would have loved to have someplace to sit and chat and have a bite to eat or a drink at the end of the day. I knew there was no restaurant ahead of time. WAY overpriced for what you get! Resort hotels at places like Disney World with TONS of things to do cost less than this place. In the game room, most games did not work. Read moreGenuine Expedia guest review
bed was great.Genuine Hotels.com guest review
Very nice hotel. Breakfast was good but could have improved with real eggs in the hot dishes.Genuine Hotels.com guest review
"We stayed 5 days."
The room was clean and modern. Breakfast was of substantial variety and plentiful. Extra perks in facilities included. exercise room, swimming pool and game room. The hotel owned Yard Restaurant had delicious food and the hotel gave a $5 off coupon every day. We appreciated the nearness to the airport; without the noise. We are going back this week […] end! Read moreGenuine Expedia guest review
"Convenient to southern NH"
Having a PC/Printer for general use at the hotel was handy for airplane check-in/boarding pass.Genuine Hotels.com guest review
All around great place to stay. Wonderful offerings for breakfast each day; staff very helpful and friendly. Only issue we had was getting room service on a timely basis each day; we had to ask and usually they came at 1 - 2 PM. And, did not always leave enough towels, soaps, etc.Genuine Hotels.com guest review
"Great business room"
Great rate for a clean, comfortable and efficient room. The Wi-Fi was easily accessible and really improved the efficiency of work while staying here. My room was clean and well stocked each day after returning from work and there was always fresh coffee in the lobby.Genuine Hotels.com guest review
Clean, clean, clean.…loved even though didn't use the microwave AND refrigerator. Wish I could have had a longer stay at this hotel.Genuine Hotels.com guest review
The thing that stood out was the friendly service. We got in late with two hungry small children. The hotel's front desk staff and restaurant very kindly helped us get situated and our hungry children fed. We greatly appreciated their professionalism.Genuine Hotels.com guest review
"Very clean rooms"
Clean room with spacious bathroom. Breakfast was excellent. I would definetly stay next time.Genuine Hotels.com guest review
"Nice hotel with friendly staff & great breakfast."
The hotel staff always made sure that all your needs were met. The breakfast was outstanding. The best part was that our kids were never bored due to the large swimming pool and the gameroom.Genuine Expedia guest review
My sisters and I plan a for sisters only vacation once a year. I selected this hotel because it was in the middle of all of the sights that we wanted to visit. We we arrived our room was very clean. We did need to request additional towels from the hotel staff. They were very accommodating each time I requested additonal towels. We all commented on […] how much we enjoyed the shower. We also enjoyed the continental breakfast that was provided each morning. It's best to get to breakfast early, otherwise the seating is limited. It is several minutes from stores and shopping centers. We ordered room service one evening. The food was delivered promptly and it tasted great. We enjoyed our stay. I would recommend this hotel. Read moreGenuine Hotels.com guest review
We were very satisfied.Genuine Hotels.com guest review
"We will be back!"
We arrived early, but the extremely friendly staff asked to wait a few minutes and they would have our room available. Meanwhile they explained our breakfast buffet, told us about dinner options, facility amenities etc. we then checked into a lovely, clean and spacious room. We attached 2 nights and were delighted with the breakfast selection, the accommodations […] and the friendliness of the staff. On departure they even asked how my dinner with my family went the night before! This trip we stayed at 4 different hotels - 2 in NH and 2 in Massachusetts and this was far and away the nicest and friendliest! We know where we still next time! Read moreGenuine Expedia guest review
The AC didn't stay on, every time we came to the room it was off and it was 95 degrees, The light in the entryway to the room didnt work. The coffee pot fell apart with the first cup of coffe, spilling it everywhere. The location is great very quite but less than 5 minutes to the mall and many other stores. also 5 minutes off the highway and airpor […] t. Read moreGenuine Hotels.com guest review
"Surprise Birthday Party!"
We had reserved 6 rooms, some of us flew in from CA and B.C. The the rest of the family drove from Montreal. The hotel was perfect location for all of us. We were all there to surprise my brother-in-law for his 60th. We had his Birthday Party at "the Yard Restaurant" in the Pavillion room and had 36 people there and the room was perfect. It was just […] a 3 minute walk from the Hotel, we got the Buffet and got to pick the meals. The food was great and the staff was professional, we also rented a bar for the room which was a good recommendation from Emilie that works there that takes care of the parties. We had had dinner there the night before and the food was awesome. I highly recommend to have dinner there. The only complaint about the hotel is that the recreation room was out of order, the pool tables, the arcades. Huge disappointment. That was the main reason we booked the rooms there was for the 10 of us to go in the room and have fun hanging out. We got there on Thursdat June 26th and checked out on Monday the 30th and it still wasn't fixed...huge disappointment. The grounds are just beautiful!!! Read moreGenuine Expedia guest review
"Nice place to stay"
enjoyed the stay convient to a lot of places. Only thing is when your looking at the pictures on the site your thinking your getting a Jacuzzi in your room not true. Need to have prices where you can get a Jacuzzi in the room on your website. Good stay though!Genuine Hotels.com guest review
The hotel thermostat would not hold the temperature that was set. It would always reset to 77 degrees.Genuine Hotels.com guest review
very nice motelGenuine Hotels.com guest review
"close to Manchester airport"
staff was helpful and went out of the way to please.Genuine Expedia guest review
"Close to event, that was good."
Booked room in April with two beds, got there in late June to find one king bed in room and no two bed rooms were available. I was with my daughter so they brought cot to sleep on, very dissappointing.Genuine Expedia guest review
"This hotel was just ok"
The hotel is a long - $18.00 cab ride if you arrive around mid-night, like we did. It is not very quiet - you can hear the people walking around on the floor above and the AC is VERY NOISY. Also the toilet paper and tissue is below par - very thin and rough. The continental breakfast is not very healthy - no fruit and no low calorie/fat yogurt. There […] was a staff person eating at a table by herself while guests were looking for a place to sit down - NG (not good). Read moreGenuine Hotels.com guest review
"Great Hotel, Terrible Restaurant"
Great Hotel, the suggestion of the restaurant that is next to the hotel and owned by the same people was terrible. The food was not good and the service was HORRIBLE!Genuine Expedia guest review
"Great Staff, So-So Facility"
The title says it all. Decent value for the money, but just not a high-quality hotel. The bed was not terribly comfortable, the carpet was a little old; on the plus side, the pool and jacuzzi were nice and was the breakfast was always good.Genuine Hotels.com guest review
I'm looking at the reviews and wondering what everyone else was thinking! The hotel is beautiful. The rooms were nice and clean. The staff was friendly. It's located on a main road which made it easy to find. The hotel was very affordable. What is there to complain about?Genuine Hotels.com guest review
Stayed 4 nights ..service was friendly would recomend anyone..breakfast was good although the eggs need work...but if ur not an egg person...breakfast is great. Pool was clean. Ill stay again...booking online is a great price.Genuine Hotels.com guest review
Great Slept Like a baby ........very comfy !Genuine Hotels.com guest review
"Good business hotel near Manchester airport"
Clean rooms, free WiFi, close to airport. Perfect for a business trip.Genuine Expedia guest review
Surprisingly nice hotel for the price paid! Free hot breakfast was also a plus!Genuine Hotels.com guest review
A very quiet hotel, with a good breakfast, and a very friendly and helpful staff. The entrance to the hotel is through one end of a shopping center, which you encounter BEFORE you pass the hotel coming from I-84. So if you aren't aware of this, you must reverse direction, go past the hotel and make a left turn in the entrance to the shopping center […] which is nearest the property. If you choose to stay at the hotel, use Mapquest or a GPS device first to get precise instructions. This is not a knock against the hotel, which we found to be very nice and would stay at again, but a tip if you chose to stay there, too! Read moreGenuine Hotels.com guest review
My overall experience of the hotel was very pleasing and I would certainly recommend it to anyone.Genuine Expedia guest review
We booked this due to the approching snow storm on my return trip. My wife and I found this hotel provided a quiet relaxing visit.Genuine Hotels.com guest review
very convenient locationGenuine Hotels.com guest review
Was booked for company Christmas party on 12/2 but stayed the extra night on 12/1. Beautiful room helped add to my romantic set up of room when me and my girlfriend arrived.Genuine Hotels.com guest review
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