The AC didn't stay on, every time we came to the room it was off and it was 95 degrees, The light in the entryway to the room didnt work. The coffee pot fell apart with the first cup of coffe, spilling it everywhere. The location is great very quite but less than 5 minutes to the mall and many other stores. also 5 minutes off the highway and airpor […] t. Read moreGenuine Hotels.com guest review
"Surprise Birthday Party!"
We had reserved 6 rooms, some of us flew in from CA and B.C. The the rest of the family drove from Montreal. The hotel was perfect location for all of us. We were all there to surprise my brother-in-law for his 60th. We had his Birthday Party at "the Yard Restaurant" in the Pavillion room and had 36 people there and the room was perfect. It was just […] a 3 minute walk from the Hotel, we got the Buffet and got to pick the meals. The food was great and the staff was professional, we also rented a bar for the room which was a good recommendation from Emilie that works there that takes care of the parties. We had had dinner there the night before and the food was awesome. I highly recommend to have dinner there. The only complaint about the hotel is that the recreation room was out of order, the pool tables, the arcades. Huge disappointment. That was the main reason we booked the rooms there was for the 10 of us to go in the room and have fun hanging out. We got there on Thursdat June 26th and checked out on Monday the 30th and it still wasn't fixed...huge disappointment. The grounds are just beautiful!!! Read moreGenuine Expedia guest review
"Nice place to stay"
enjoyed the stay convient to a lot of places. Only thing is when your looking at the pictures on the site your thinking your getting a Jacuzzi in your room not true. Need to have prices where you can get a Jacuzzi in the room on your website. Good stay though!Genuine Hotels.com guest review
The hotel thermostat would not hold the temperature that was set. It would always reset to 77 degrees.Genuine Hotels.com guest review
very nice motelGenuine Hotels.com guest review
"close to Manchester airport"
staff was helpful and went out of the way to please.Genuine Expedia guest review
"Close to event, that was good."
Booked room in April with two beds, got there in late June to find one king bed in room and no two bed rooms were available. I was with my daughter so they brought cot to sleep on, very dissappointing.Genuine Expedia guest review
"This hotel was just ok"
The hotel is a long - $18.00 cab ride if you arrive around mid-night, like we did. It is not very quiet - you can hear the people walking around on the floor above and the AC is VERY NOISY. Also the toilet paper and tissue is below par - very thin and rough. The continental breakfast is not very healthy - no fruit and no low calorie/fat yogurt. There […] was a staff person eating at a table by herself while guests were looking for a place to sit down - NG (not good). Read moreGenuine Hotels.com guest review
"Great Hotel, Terrible Restaurant"
Great Hotel, the suggestion of the restaurant that is next to the hotel and owned by the same people was terrible. The food was not good and the service was HORRIBLE!Genuine Expedia guest review
"Great Staff, So-So Facility"
The title says it all. Decent value for the money, but just not a high-quality hotel. The bed was not terribly comfortable, the carpet was a little old; on the plus side, the pool and jacuzzi were nice and was the breakfast was always good.Genuine Hotels.com guest review
I'm looking at the reviews and wondering what everyone else was thinking! The hotel is beautiful. The rooms were nice and clean. The staff was friendly. It's located on a main road which made it easy to find. The hotel was very affordable. What is there to complain about?Genuine Hotels.com guest review
Stayed 4 nights ..service was friendly would recomend anyone..breakfast was good although the eggs need work...but if ur not an egg person...breakfast is great. Pool was clean. Ill stay again...booking online is a great price.Genuine Hotels.com guest review
Great Slept Like a baby ........very comfy !Genuine Hotels.com guest review
"Good business hotel near Manchester airport"
Clean rooms, free WiFi, close to airport. Perfect for a business trip.Genuine Expedia guest review
Surprisingly nice hotel for the price paid! Free hot breakfast was also a plus!Genuine Hotels.com guest review
A very quiet hotel, with a good breakfast, and a very friendly and helpful staff. The entrance to the hotel is through one end of a shopping center, which you encounter BEFORE you pass the hotel coming from I-84. So if you aren't aware of this, you must reverse direction, go past the hotel and make a left turn in the entrance to the shopping center […] which is nearest the property. If you choose to stay at the hotel, use Mapquest or a GPS device first to get precise instructions. This is not a knock against the hotel, which we found to be very nice and would stay at again, but a tip if you chose to stay there, too! Read moreGenuine Hotels.com guest review
My overall experience of the hotel was very pleasing and I would certainly recommend it to anyone.Genuine Expedia guest review
We booked this due to the approching snow storm on my return trip. My wife and I found this hotel provided a quiet relaxing visit.Genuine Hotels.com guest review
very convenient locationGenuine Hotels.com guest review
Was booked for company Christmas party on 12/2 but stayed the extra night on 12/1. Beautiful room helped add to my romantic set up of room when me and my girlfriend arrived.Genuine Hotels.com guest review
A lovely hotel! Fast, friendly service as well as nice and clean. Wish we'd had more time to enjoy it, but it was just an overnight stay after a late fligth. The Manchester road system wasn't as clear as it looked on the rental car map, but we used the GPS feature on my husband's phone and located the hotel quickly.Genuine Hotels.com guest review
"convenient to manchester airport"
Pleasant front desk staff who helped make sure that we were ready for our 6 a.m. flight. Would return and would recommend to othersGenuine Hotels.com guest review
Will definitely return. Great Customer Service on phone and at hotel.Genuine Hotels.com guest review
"The place to stay in Manchester."
This hotel exceeded all expectations as it always does. I have used it several times now for my trips to New Hampshire and it it by far one of the best!! Very accomodating. Great property and great staff each time, every time!!!Genuine Expedia guest review
"Worth the money."
I would have rated it higher but the hotel was a bit run down. It was, however, in a very nice setting. About 4 miles from the airport and convenient to most of Manchester. Pretty good continental breakfast. Microwave and large fridge were an added benefit.Genuine Expedia guest review
The beds have memory foam toppers!! You can't beat that for comfort! Rooms are clean, beautiful area 10 minutes from airport, best rates . I love staying here!Genuine Hotels.com guest review
Overall stay was fine, however upon checkout, frontdesk was very unpleasant.Genuine Hotels.com guest review
"Room had an odor"
Stayed on 2 different nights. First night - Room was clean and everything was great. Second stay - Room had an old smell (odor) and bathroom floor not clean. There was also a dirty wash cloth left in bathroom. Hotel Staff was very nice.Genuine Hotels.com guest review
"not good for early flights out of manchester"
we picked this hotel for the full breakfast, however our flight out of Manchester was at 7:30am so we needed to leave the hotel by 6am, we were traveling with 2 children, and the breakfast was just being set up, so no breakfast, I was disappointed in that, also the tv had no sleep timer and the alarm clock did not work, thank goodness for my cell phone,, […] I probably will not stay there again next year, we will go to a hotel closer to the airport. Read moreGenuine Expedia guest review
"Clean, Quiet, Convenient"
Came for a stop on a "girlfriend getaway" and we were very pleased. We requested (and got) a room in a "quiet section" of the hotel. The hotel is a popular wedding site due to the pretty grounds and nice banquet rooms, and I have stayed here in the past near the "honeymoon suite" and there were wedding party guests making noise quite late. So I was […] pleased with the staff giving us a room in a quiet area. The room was very clean with super comfortable beds. Breakfast was a bit crowded with inadequate seating, but offered good variety. Near mall of NH and interstates, yet set back from road in a wooded setting. A good value. Read moreGenuine Hotels.com guest review
"Clean and comfortable"
The Best Western was your standard hotel with standard amenities although there is an arcade and indoor pool that we never got the chance to use. The grounds are beautiful. In fact, we saw two weddings while there. What I really liked was that even though South Willow Street is pretty busy and right off the highway, this hotel is tucked away in a wooded […] setting. I was also really appreciative of the woman who checked us in. She saw that I was clearly 8 months pregnant and made sure to put us on a quiet floor near the elevator so I didn't have to walk too far. Read moreGenuine Hotels.com guest review
"Don't forget to pack your bathing suit."
Best hotel breakfast I've had in many years. Comfortable rooms, very friendly staff, indoor pool, shuttle to the airport.Genuine Hotels.com guest review
"New England vacation hot spot"
An excellent hotel that makes you feel like you never left home. Perfect location for those day trips to Boston or Maine.Genuine Expedia guest review
"Solid in Manchester"
We stay at this hotel whenever we visit family in the area. It is close to the airport and across the parking lot from a very nice restaurant. It is a good value with very nice staff.Genuine Hotels.com guest review
"Overall great hotel"
would stay here againGenuine Hotels.com guest review
We arrived late, about 10:00 PM. Upon checking in we were given a room that was handicapped accessible. Although the room was adequate, we would have preferred a standard room. We have staid at this facility three times in the last nine months. It is the finest facility in the area. The following day we were moved to a standard room.Genuine Hotels.com guest review
"Rude Front Desk"
The front desk was very unfriendly and inconsiderate. My flight was delayed till after the car rental places closed and I called the hotel for the shuttle and she said it stopped running sorry i cant help you. then when I got there i was told that i could not use my points card because i was not spending enough money. it wasnt what was said it was how […] it was sasid. so if you dont mind rude staff the hotel is fine. Read moreGenuine Expedia guest review
"Nice surroundings, great room, pool, full breakfas"
Great place to stay! Everyone was nice, employees and people staying there and had a wonderful time. Clean clean clean....just perfect.Genuine Hotels.com guest review
""Great place to stay - clean and well run""
This hotel is well run and a great place to stay. I would aim to stay again if in the area. I stayed 5 nights.Genuine Expedia guest review
"Calm and Quiet but very near everything"
My wife and I stayed in the hot tub room and we liked it very much. The location and ambiance was very calm and quiet, but literally minutes from the Mall and Manchester. The nearby restruant the Yard was excellent. Our only negative was the bed was very uncomfortable. We'd definately stay there again though.Genuine Hotels.com guest review
"Near Manchester Boston Airport"
Diane very helpful and professional. All of the staff created me as I passed, at breakfast etc.Genuine Expedia guest review
"An okay hotel."
There was a domestic dispute that was very loud and unsettling on the Saturday night of our stay.Genuine Expedia guest review
"Near the Manchester airport."
This hotel is in a great location, has friendly staff and a great free breakfast. I would highly recommend this hotel to anyone staying in the Manchester, New Hampshire area.Genuine Expedia guest review
I loved this hotel & have already booked my reservation for September. The only thing that was under a 5 star rating had to be the party that was happening in the breakfast lounge on Thursday Night. I'm a night owl, so it didn't really bother me, but I'm wondering if anyone else was bothered by it. People were down there laughing & talking extremely […] loudly. I called to make a 'wake-up' call & it took forever for the desk clerk to answer & then I never got the call. Perhaps the a/c unit was too loud & blocked out the phone (but it was right next to my ear, so ...?). Anyway - other than that, it was a perfect place. The Yard restaurant next door was fantastic also. Read moreGenuine Hotels.com guest review
"Good Value - Bad Temperture"
The room was clean and fresh, though oddly the thermostat wouldn't let you go below 74 degrees. The room A/C was also on a motion sensor and would turn off when you left the room, or slept in the room. The breakfast was good, and the game room was a hit with the family.Genuine Hotels.com guest review
"Great and relaxing"
Room was good , The pool was good , we had fun , The breakfest was good. Overall everything was great. Looking forward to my stay in Sept.Genuine Expedia guest review
"Great Place To Stay"
Excellent experience at this property. Room was well equipped and spotless. Staff was very professional and friendly.Genuine Expedia guest review
The hotel is older then it looks in the pictures on hotels.com. There was peeling wall paper in the halls and our bathroom.The beds are very uncomfortable. The hotel put 3inch foam on top of the mattress. We woke up every morning with our backs hurting. Over all the hotel was clean just a bit ran down looking on the 3rd floor! The pool is only 4 feet […] deep and it would have been nicer to have a deeper pool to swim in. The breakfast was good and while stocked. There's not a lot of things to do in the area! We had to drive at least and hour an a half to do anything fun with the kids. Read moreGenuine Hotels.com guest review
This was the most wonderful hotel I have ever stayed in. the facilities were everything I expected. The staff was terrific. Great selection of food for breakfast. If I ever venture up that way again, I most definately will book my room there again.Genuine Hotels.com guest review
The lay-out of the landscape is very beautiful. the rooms was very clean. The breakfast is very good.Genuine Hotels.com guest review
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