All hotels in Grand Prairie, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1542 N Highway 360, Grand Prairie, TX, 75050, United States of America, ‏‎866-539-8122
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4.3 / 5Excellent

Score breakdown (from 1,075 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    4.0
4.0 / 5Excellent
"Nice but need bigger bathrooms."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The room was nice but the bathroom is extremely small.
Genuine Hotels.com guest review
1 night romance trip Feb 6, 2015
A Traveler
US
1.0 / 5Poor
"Poor Experience"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Disappointed. Expected more from Hyatt. Poor internet connection. No microwave in room. Hotel in bad need of update/repair.
Genuine Hotels.com guest review
6 night family trip Jan 28, 2015
James
US
4.0 / 5Excellent
"Close to where we needed to be"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel and staff. The only thing lacking would be the breakfast. There wasn't any sausage or bacon or meats of any kind. Other than that our stay was pleasant and the bed was comfortable and we would stay again if we are in the area in the future.
Genuine Expedia guest review
Other trip Feb 2, 2015
Jackie
US
4.0 / 5Excellent
"Good for nights rest."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hyatt Place offers spacious rooms for family and large groups. Rooms need some maintenance.
Genuine Hotels.com guest review
1 night business trip Nov 9, 2014
Darrio
US
4.0 / 5Excellent
"Complementary Breakfast Sprint!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I enjoyed my stay but will not stay in that area again. I was hoping to be closer to everything. I was close but not in the middle of where everything was. I know that couldn't be helped. I was VERY disappointed with how early the breakfast closed. I've stayed a lot of hotels and haven't heard of them closing that early, especially on a weekend. 10 AM is WAY to early!!!!
Genuine Hotels.com guest review
1 night family trip Jan 24, 2015
SHERRI
US
4.0 / 5Excellent
"Comfortable Stay across from new Cowboys stadium."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was very friendly and the room was clean and comfortable. The only missing item was room service, but there are plenty of places to go and grab something as well.
Genuine Expedia guest review
Other trip Jan 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Great room at a fair price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great room. It was plenty large for the four of us. Nicely furnished and very comfortable. The staff were very friendly and helpful. Would have liked to see a microwave in the room.
Genuine Hotels.com guest review
1 night family trip Jan 24, 2015
Sheila
US
5.0 / 5Outstanding
"Wonderful stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Rooms were welcoming and nice, plenty of room for the the family and my next trip going back to the Hyatt.
Genuine Expedia guest review
Other trip Jan 26, 2015
A Traveler
US
3.0 / 5Good
"Bad review for this visit, NEXT visit much better"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Close to Cowboys stadium, Rangers, Six Flags, Water park, centralized to DFW metroplex. Unfortunately the downside was A/C was extremely noisy so we switched rooms. The second room A/C did not work, Hair dryer did not work, TV did not work. Upside bed was comfortable and close to local attractions. I think we would give it a second chance when we come back to town. Every one and every place can have a bad day. I had recently stayed at this same hotel for work and visit was perfect.
Genuine Hotels.com guest review
1 night romance trip Nov 22, 2014
Scot
US
4.0 / 5Excellent
"Comfortable stay."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is clean and quiet. It is not near anything that you can walk to, so must have car. Has fairly good selection of breakfast items, but did not always keep things filled. I liked the design of the room, with spacious area with couch and desk, except the room with toilet and shower is incredibly small. Shower has fixed glass opening and you have to turn sideways to get by the toilet to get into the shower. Crazy design that I cant believe a building code would allow. Even if the shower head had been on opposite wall, it would have been better. Except for that, layout of room was great. . Note that there are two Hyatt Places within a five minute drive of each other. Search for this one using Grand Prairie.
Genuine Expedia guest review
Other trip Jan 18, 2015
A Traveler
US
3.0 / 5Good
"National Championship Game"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Strangest Hyatt I have ever stayed in. The bathroom/shower area was tiny! The staff was very friendly but service was a little slow. It must be hard to find people who want to work nights. One of the elevators was broken during most of our stay. Very convenient location. It was easy to find our way back during our travels. Large space for my "office away from the office". Ample seating area.
Genuine Hotels.com guest review
6 night romance trip Jan 9, 2015
Vaughn
US
4.0 / 5Excellent
"love the Hyatt"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Every time we come to Dallas we stay at the Hyatt because the hotel is great and so is the service. Had a little room service problem the last stay but hotel.com and the Hyatt resolved the issue.
Genuine Hotels.com guest review
2 night family trip Jan 5, 2015
A Traveler
US
3.0 / 5Good
"Needs an updating."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Rooms are comfortable and spacious. The location was good as it was close to AT&T stadium. The rooms are in need of an upgrade as is the lobby area. One of the elevators was not working and it took a life time to get an elevator. I also think the staff could have been a bit more friendly.
Genuine Expedia guest review
Other trip Jan 14, 2015
A Traveler
US
4.0 / 5Excellent
"Ok"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Bathroom was a little small
Genuine Hotels.com guest review
2 night trip with friends Jan 3, 2015
leonardo
US
5.0 / 5Outstanding
"i'll be back. ☆☆☆☆☆"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I will be utilizing this hotel for each stay when I come in during football season. The only thing was if the hotel offers shuttle to AT&T Stadium then there should be a radial button to select. That way it can be requested at that time and relieve some of the out of town driving to and from.
Genuine Hotels.com guest review
1 night trip with friends Jan 4, 2015
Angelina
US
4.0 / 5Excellent
"Sleeping in comfort"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Slept inn after Cowboys game!! Room and beds were comfortable !!! Went to get breakfast at 9:30 all gone and put up !!
Genuine Hotels.com guest review
1 night romance trip Jan 4, 2015
A Traveler
US
4.0 / 5Excellent
"Will likely stay here again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good room and service at a reasonable price. Some fixtures and carpet are showing their age but I wouldn't want to have to spend a lot more to correct that.
Genuine Hotels.com guest review
1 night family trip Jan 3, 2015
Kevin
US
5.0 / 5Outstanding
"Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    5.0
very nice hotel but had a problem with door we were locked in and had to call someone to get us out of room slid the key under door and they opened door from outside
Genuine Hotels.com guest review
1 night romance trip Jan 3, 2015
rey
US
4.0 / 5Excellent
"we need bigger beds"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
two beds are two twin size, they are not two queen. Overall were good, nice hotel.
Genuine Hotels.com guest review
1 night family trip Dec 31, 2014
Weitang
US
4.0 / 5Excellent
"Nice hotel, bad points policy"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Always like Hystt Place layout. Stayed with parents here to visit family in Dallas and additional sitting room came in very handy for our visit. Breakfast was also a plus. Was not aware that booking through Hotels.com would not allow me to collect Hyatt points. Bad policy. If Hyatt uses a broker to sell rooms, they need to honor Hyatt points.
Genuine Hotels.com guest review
3 night family trip Dec 27, 2014
Nancy
US
4.0 / 5Excellent
"Need to disclose all about stadium shuttles"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
we were in town for Cowboy game and thought we would have a shuttle to the game. They indeed provided a shuttle to the game but they failed to mentioned that you are your own for the way back to the hotel.Lucky for us there are plenty of taxis at the stadium taking people back to their hotels.
Genuine Hotels.com guest review
2 night family trip Dec 20, 2014
Jose
US
4.0 / 5Excellent
"Good price, decent location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very friendly staff! Unfortunately ESPN and the wifi were not working.
Genuine Hotels.com guest review
1 night family trip Dec 31, 2014
cliff
US
3.0 / 5Good
"Room problems"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Bathroom is to small, vanity sink is directly in front of bed with no door for privacy. As saw bugs crawling around bed area
Genuine Hotels.com guest review
2 night romance trip Dec 31, 2014
Michael
US
5.0 / 5Outstanding
"Amazing stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very cheap and very nice! Although the bathroom was a little tight in space, it was very nice. The pillows were so comfortable and the living room area was very convenient. I enjoyed every moment there!
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
A Traveler
US
4.0 / 5Excellent
"Booked and Paid for King Size Bed for New Years"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I reserved, booked and paid for a King size bed for me and my girlfriend for New Year's Eve. Upon checking in, I was told by the front desk attendant that they were out of King size beds. I told her that my room was already paid for and that my room and bed preference was supposed to be "guaranteed" as my reservation stated that I would be charged for room upfront with "no cancellation refund". The front desk attendant told me the rooms were on a first come basis and that there was no price difference for two queen beds which we did not want. It was 3:00 AM in the morning, we were tired from celebrating New Year's and very disappointed that we had to sleep in a queen size bed-not very romantic.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Kent
US
4.0 / 5Excellent
"2 Drawbacks"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really did enjoy my stay. There were only 2 drawbacks : 1 - There was NO microwave in the room ! If you wanted to heat something up, you had to go downstairs ! 2 - There were NO meats in the breakfast buffet ! No bacon, no sausage, no ham !
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Freddy G.
US
4.0 / 5Excellent
"Great place for the money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Fabulous as usual. We normally stay at another Hyatt Place, but this one was closer for family. This was a little smaller than the other, but still very good. Breakfast for Friday and Saturday after Christmas was crazy, so we didn't eat because there wasn't enough seating. Ordered room service one night for Bruschetta and Pizza; very disappointing. Lady at desk was overwhelmed, forgot our order. Then we had to go get it and the Bruschetta was just a bowl of tomato stuff with crackers. The pizza also tasted like frozen pizza. Still love this place, my boyfriend proposed the night we checked in. We'll visit again, but won't order food again.
Genuine Hotels.com guest review
4 night romance trip Dec 23, 2014
Amy
US
5.0 / 5Outstanding
"Dallas Family Visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a nice 3-day stay visiting family. Really the only thing that could have been better is the supply of utensils for breakfast..otherwise very nice.
Genuine Hotels.com guest review
3 night family trip Dec 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Hyatt hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was an excellent stay at an excellent hotel great breakfast will definitely be back.
Genuine Hotels.com guest review
1 night family trip Dec 26, 2014
steven
US
5.0 / 5Outstanding
"Great place to stay for a very reasonable price!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
As usual, the stay was great! Great breakfast....helpful, friendly staff....comfortable bed....etc.
Genuine Expedia guest review
Other trip Dec 31, 2014
D & S
US
4.0 / 5Excellent
"Good place to stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was ok I just didn't like the breakfast wasn't the greatest
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
Joshua
US
4.0 / 5Excellent
"Clean and close to SIX Flags"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was nice, room very clean and easy access to Six Flags.
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
US
4.0 / 5Excellent
"Dallas trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Overall stay was very pleasant. Thought bathroom was small. Shower head old water waster. Room was very clean. We gota little lost walking back from Dallas game. Called the hotel and they sent a cab to our location. Was very nice of them.
Genuine Hotels.com guest review
3 night family trip Dec 19, 2014
Manuel
US
1.0 / 5Poor
"horrible customer service skills"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Sheryl had the worst attitude a front desk clerk could have. She sold our room to someone else right in front of us. I had booked a non refundable room for 2 nights. I'm brown and the other person who got my room was white and Sheryl was white so make your own conclusion of that. Her solution was to book me another room somewhere else. Will never stay at this location ever again.
Genuine Hotels.com guest review
2 night family trip Dec 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Visiting Cowboy Stadium/Six Flags, great family ho"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location, great price. Room was way bigger than expected.
Genuine Hotels.com guest review
1 night trip Dec 18, 2014
Drekevrick
US
5.0 / 5Outstanding
"Great place to stay at Christmas time"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Such a nice touch to have an area to wrap last minute gifts if needed since it was right before Christmas- Thank you
Genuine Hotels.com guest review
2 night family trip Dec 20, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient from hwy"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good experience... Breakfast was lacking. I would stay again in the future.
Genuine Hotels.com guest review
4 night family trip Dec 12, 2014
A Traveler
US
2.0 / 5Fair
"Large Room, Horrible Price, Terrible Breakfast"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Room is large. Beds are hard and lumpy. Half the TV channels didn't work. We paid well over $200 for this room. If you pay over $85 go elsewhere. You're trapped and price gauged here. Their "non-refundable" is saying, go elsewhere. The breakfast was cold, stale and all around unedible. Staff states it was due to it being the weekend lol it's always someone else's fault. Try the Marriott or Intercontinental instead for this price.
Genuine Expedia guest review
Other trip Dec 23, 2014
CyRanch Mom
US
3.0 / 5Good
"Not worth the price"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
For about $100 less a night I could have stayed elsewhere. This offered nothing spectacular for the price.
Genuine Expedia guest review
Other trip Dec 23, 2014
jane
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel! Awesome staff assistance. Will definitely stay there again!
Genuine Expedia guest review
Other trip Dec 23, 2014
jordan
US
5.0 / 5Outstanding
"very close to AT&T stadium"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed Friday - Monday had a great experience. Would stay again
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Awesome stay! clean spacious nd the service was v good.
Genuine Hotels.com guest review
2 night trip Dec 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Overnight stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel was great. Brandon checked us in and was very attentive. It was obvious he liked his job and understood customer service. Stay was great with only one flaw. The breakfast. It took time for items to be re-stocked.
Genuine Hotels.com guest review
1 night family trip Dec 13, 2014
Heike
US
5.0 / 5Outstanding
"hotel that blows your mind away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything about the hotel was more than we expected. The guys at the front desk were extremely helpful telling us about nearby places to eat and gave us instructions on how to get to the Verizon Arena including a printout with a map. At check in we were given a tour of the lobby and services offered at the hotel. This was one of the best hotels we've stayed at and will stay at them again when we need a hotel in that area.
Genuine Hotels.com guest review
1 night trip with friends Dec 14, 2014
Mary
US
3.0 / 5Good
"Nice off-season rate makes up for lousy breakfast"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Typical room for a Hyatt. Contemporary decor and very clean. Room was exactly the same layout as another Hyatt in Grapevine where I stayed last year. The familiarity was nice. This location was better suited for our shopping needs as it was between Dallas and Grapevine. Got a great rate because Six Flags wasn't open. Although the stay has a complimentary breakfast, please know that there is a reason it is free. Absolutely dreadful "breakfast". Please be prepared to make the short drive across the interstate to the Cracker Barrel. I would definitely stay here again at the off season rate.
Genuine Hotels.com guest review
2 night family trip Dec 12, 2014
christopher
US
5.0 / 5Outstanding
"Great place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a wonderful stay at this great hotel. It was conveniently located to all the attractions in Arlington.
Genuine Expedia guest review
Other trip Dec 16, 2014
George
US
4.0 / 5Excellent
"6 Man UIL Football Championship Game"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My family stayed overnight at the Hyatt Place and had a pretty good time. The room was clean (except for a wrapper on the floor) and the beds were comfortable. The only problem we had was with the portable crib. I had requested one when I reserved the room, but it was not noted. When I asked about it when checking in the concierge said they weren't notified. I had to ask him to check to see if there were any available instead of him offering to check. There was one available, which was a pack and play, and I had to take it up to the room. Also, there were no sheets for the pack and play so we ended up putting my 19 month old son down on a towel.
Genuine Hotels.com guest review
1 night family trip Dec 13, 2014
Ana
US
4.0 / 5Excellent
"hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Slight ant problem in bathroom.
Genuine Hotels.com guest review
1 night family trip Dec 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great staff, very nice rooms with a lot of space. Loved it!
Genuine Hotels.com guest review
1 night family trip Dec 12, 2014
Susan
US
5.0 / 5Outstanding
"Great hotel. Excellent value."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location. Staff were very courteous and helpful. Rooms were exceptional. Great breakfast options.
Genuine Hotels.com guest review
2 night family trip Dec 11, 2014
Santiago
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews