Perfect for a long weekend stay. Close to AT & T Stadium, airport, and Dallas. Would be nice to have a shuttle to the stadium.Genuine Expedia guest review
Everything was great. I have stayed here 2-3 times before, so I am familiar with the area. Thank youGenuine Hotels.com guest review
Overall this is a nice hotel. The room was clean and modern. My only problem was that there was not a microwave in the room. This particular room did not appear as big as the Hyatt in Atlanta. Breakfast was great. Floors were quiet. Nice stay.Genuine Hotels.com guest review
The location was right between the two places we needed to be!!!! Awesome!!!Genuine Expedia guest review
Very disappointed with the purchase. the "Excellent" review is misleading. The hotel was 2 star at most. the room looked loike a motel not a hotel. Very disappointed.Genuine Hotels.com guest review
Room was supposed to have a king bed. Bed was the smallest king I have ever been in. Breakfast was disappointing. Room size was small. No microwave in the room and the refrigerator was not cold. VERY DISAPPOINTEDGenuine Expedia guest review
"Not a good experience"
My stay was not a good experience. The first room we checked into was not clean. The floor had candy and wrappers on it.Genuine Hotels.com guest review
I love the hotel and will stay there again in the future. I do wonder a little about the design of the shower in the bathroom. Entry in and out is a little difficult.Genuine Hotels.com guest review
Very great. Wonderful breakfasts. However, loud AC. Could be quieterGenuine Hotels.com guest review
Nice rooms good service.Genuine Hotels.com guest review
"Good rate. Good accommodations"
You figure anything Hyatt should be a pretty good experience...and this hotel does not disappoint . I've stayed there before and when the occasion arises in the future- I will try and stay there againGenuine Hotels.com guest review
"Still a great hotel"
I stayed here year before last to attend a event at AT&T Stadium and did the same this year. Great location and the room is more than what you pay for. Also when AMA Supercross is in town many of the teams and other fans stay at this hotel.Genuine Hotels.com guest review
"Great Stay close to Cowboy Stadium!"
Great Stay and very convenient to Cowboy Stadium. Staff very professional. Nice Clean Rooms.Genuine Hotels.com guest review
"I looked forward to staying at the Hyatt Place!"
When questions were asked to the hotel staff directly in regards to directions and any assistance, the hotel staff was ready to give me 100% customer satisfaction. Thanks for everything, and I will definitely be back for another visit.Genuine Expedia guest review
"Nice property and very attentive staff"
Our stay was perfect. Could not have asked for anything better.Genuine Expedia guest review
Clean rooms. The hotel staff was extremely helpful and nice. Only a 3 mile walk to AT&T stadium.Genuine Hotels.com guest review
"Hyatt Place in Grand Prarie"
My experience at this hotel is mixed. I recognize that since we were in Dallas for a specific event - a Cowboys football game that the hotel was busy. However, it appeared that the hotel is under-staffed at the front desk, and I was disappointed to spend approx. $ 500 for a weekend stay WITHOUT getting any maid service between the first and second nights. […] We got no fresh towels...and it was evident that no one cleaned or otherwise provided maid service for the room. Read moreGenuine Expedia guest review
This hotel was wonderful! The staff did everything possible to help us have an anniversary worth remembering. It is close to the Rangers ballpark, and in a perfect location for exploring in the metropolis. We enjoyed our stay!!Genuine Hotels.com guest review
"Nice looking hotel for the price"
The hotel was clean and workers were friendly.Genuine Hotels.com guest review
"trip to the stadium"
I like this chain of hotel but unfortunately ran into customer service issues. Broken remotes, lack of service for breakfast and lack of housekeeping services were an issue. I didn't feel that I should have to go to the front desk to get everything that was an issue, they should accommodate the customer. When we tried to get a second key we were told […] that they don't do that at this hotel. They don't have enough! Well I was fine with the comfort and cleanliness but customer service can improve Read moreGenuine Hotels.com guest review
We spend some days in the shopping also we go to the cawboys game amazing stadium !!! very good time which family !!Genuine Hotels.com guest review
My stay was very comfortable. Breakfast was very good as well. I would definitely stay there again.Genuine Hotels.com guest review
The staff was super friendly. I felt super comfortable and the room was very cozy! Definitely would stay there again. This hotel seems perfect for all types of groups.Genuine Expedia guest review
"Great hotel. Large comfortable rooms."
Good hotel to stay at for 6 Flags amusement park, Texas Rangers baseball, or Dallas Cowboys football games. Nice complimentary hot breakfast options.Genuine Expedia guest review
"great place to stay"
The room was very clean, and the staff were very helpful. We needed to change rooms because the room we were first issued had a problem with a doorknob that did not allow us to leave the room. We were issued a room right across the hall which was very convenient for us to move our stuff. There were no strange smells, sounds, objects or bugs. I love […] how clean the room was, I was able to walk around barefoot without feeling freaked out by what I might catch :-) breakfast included eggs, sausages, waffles, cereal, donuts, yogurt, fruit, lots of things to choose from. I would definitely stay here again if the price was right. Got a good deal through hotels.com. Read moreGenuine Hotels.com guest review
The hotel was great - able to sleep 6 in a room comfortably. The breakfast was probably one of the healthiest offerings I have seen. Staff very friendlyGenuine Hotels.com guest review
Internet access was not good.Genuine Hotels.com guest review
"Great hotel close to Verizon Theatre"
We were in town for a concert and stayed one night. Everything about the room was comfy, clean, and very nice. Staff very helpful and friendly also.Genuine Expedia guest review
There was one person working in entire hotel on a Friday night. Prices on food is terribly expensive. It was not I expected.Genuine Expedia guest review
"close to the airport, close to downtown Dallas."
good location, wifi wasn't working, nor were the phones. didn't bother me that much as I brought a mifi with me. parking got kind of crowded at night. not a lot of food options within walking distance, but the burger joint next door was pretty good if only a little loud.Genuine Expedia guest review
"lock your doors!"
Nice place. I would definitely make sure the door joining the rooms is locked. The guest next to us (unknown) kept trying to open the door at 1:30 am. Other than that it was a scary but good stay.Genuine Hotels.com guest review
"Very close to everything!"
I went to Dallas for business reasons, but this hotel is close to a lot of attractions. I had time to enjoy my visit.Genuine Expedia guest review
Husband and I only stayed one night, but our large room was very clean and comfortable. Awesome friendly staff and service. Close to Verizon Theater. Definitely recommend this hotel. Would stay there again.Genuine Hotels.com guest review
Everything was Awesome, except the bed size. I misread it for double (2) Queen beds, but they were double (full) size beds. Breakfast was excellent. Very clean hotel.Genuine Hotels.com guest review
"Good place to stay."
The rooms were comfortable snd clean. The service was excellent.Genuine Expedia guest review
"close to college"
over all it was great! bathroom could have been biggerGenuine Hotels.com guest review
Room smelled like mildew after every cleaning???Genuine Hotels.com guest review
Perfect cozy spotGenuine Expedia guest review
It was an awesome experience and even though one night we had to be moved to four different rooms in one night due to ac issues Michael made sure we were taken care ofGenuine Hotels.com guest review
"Very clean, nice rooms"
We stayed at the Hyatt Place Dallas on the last leg of our honeymoon. I booked a king bed room on this website; however, the hotel put us in a double bed room and said they could not change the reservation because we booked through a third party (even though I had the receipt from hotels.com stating that we booked a king bed room)--not very happy about […] that, especially since we were staying in this room for our honeymoon and paid a pretty penny for it. Other than that, our hotel stay was good. The rooms are nice and clean. The hallways smelled a little musty. The shuttle service is nice and the drivers were friendly and accommodating. The continental breakfast was wonderful in that it had many options (probably the best continental breakfast I have ever had). The donuts were dried out and the fruit tasted like frozen fruit (not fresh). The sandwiches were very good and satisfying. Read moreGenuine Hotels.com guest review
Last minute decision to stay in town one more night. We stayed at Holiday Inn in Desoto first night. Accomodations weren't as nice/clean and was noisy. Kids were running around upstairs and could be heard through the ceiling. Nice and quiet here!Genuine Hotels.com guest review
"Nice business hotel"
In Dallas for four nights and slept good. The bed was comfortable and smelled good. The only things I noticed were, shower was old looking and they didn't vacuum the room so good a lot of dust around the edge of the walls and corners. They seem to rush through the cleaning I guess. The complimentary breakfast was very good. They have pitchers of juice […] not the ugly tasting machines so that was a plus. I would recommend it for business or young crowds. Read moreGenuine Expedia guest review
Don't stay at this Hotel..Wi-if didn't work..Shuttle service that they promised wasn't in service..they didn't clean our room one day and it took them 20mins to get fresh towels..Will never stay there again..Genuine Hotels.com guest review
"Perfect location | Excellent Customer Service"
When I first drove up to the hotel I thought the area looked a little industrial, but had heard about this from another review so I was not surprised. The hotel was a bit hard to find when I first checked in but after I got to know the area I knew the landmarks and was able to easily find the entrance. So - I have nothing but positive things to say […] about my stay. As soon as I walked in the door I was greeted by Arthur, the front desk agent. He had a very professional attitude but also warm, friendly and made me feel very welcome. He even gave me a shuttle ride to the grocery store. I was impressed by the lobby area it looked just like the photos on the hotel listing but better. The room was perfect for what I needed with 2 living spaces. The bed was super comfortable, the room was quiet and had everything I needed. I especially liked the large tv that swiveled between the living room and bedroom area and the wet bar area with mini fridge, large counter and coffee maker. One evening I went to the front desk to get more coffee for my room (I usually decline daily maid service so sometimes need to stock up on coffee on my own). It turned out that the hotel was out of regular coffee but provided me with Starbucks coffee (from the coffee bar) instead and said they would do whatever it took to make things right. Chris was one of the agents that helped me out too and he was just super. All in all this hotel is great and the staff is very accommodating! Read moreGenuine Expedia guest review
I have stayed at several Hyatt Place hotels and this is by far not what Hyatt Place should be like. Customer service wasn't horrible, but they weren't eager to go above & beyond either. Breakfast was up to par as other hotels I've stayed. The main issue with me is that it just did not have that Hyatt Place feel. The decor was the same, but the condition […] of the hotel was seriously a 2 star. Normally you go to a Hyatt Place, it feels clean and crisp. This hotel needed to be vaccummed, touch ups to paint on door, walls, cabinets, friendlier staff, and better house keeping overall. I walked into my room met with an old and dirty smell. Called to lobby and they sent house keeping up to spray it, which did mask the smell. But in my opinion, there shouldn't have been a smell to mask. I normally don't write complaints on hotels, but for paying $104 a night I felt it was worthy of a review. I felt like I stayed at a Motel 6 with nice decor. Read moreGenuine Hotels.com guest review
"Excellent customer service. Good overnight stay"
Enjoyed the rooms space. Staff was friendlyGenuine Expedia guest review
I got a great discount and since I booked online I got money back and the place was very nice and friendly and in a convenient location!Genuine Hotels.com guest review
"Overnight rest before driving to San Antonio"
The price was good and we stayed in a fabulous Hyatt Place in Memphis recently - so decided to give it another try. Not as modern, clean, or functional as that one was BUT we still had a good stay. It seemed to us that this hotel needs some up-dating......... Check in went well in spite of quite a few people arriving for a conference/meeting. Room […] was OK (we hoped it would resemble the one in Memphis) - no safe (we really didn't need it though because we were just there overnight). The shower was a disappointment as water definitely got out on the floor. The breakfast was good but the cups were not as clean as I expect - coffee stains in most of them. It was still good value for the money - $79 rate in the Dallas area is hard to beat, especially for a Hyatt hotel. Read moreGenuine Expedia guest review
I like staying here it is close to six flags and trader village .They are on this same road .It is always very clean . The staff is very friendly.Genuine Hotels.com guest review
It was a good experience especially the day staff. The evening staff was much less trained and attentive.Genuine Expedia guest review
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