"Convenient from hwy"
Good experience... Breakfast was lacking. I would stay again in the future.Genuine Hotels.com guest review
"Large Room, Horrible Price, Terrible Breakfast"
Room is large. Beds are hard and lumpy. Half the TV channels didn't work. We paid well over $200 for this room. If you pay over $85 go elsewhere. You're trapped and price gauged here. Their "non-refundable" is saying, go elsewhere. The breakfast was cold, stale and all around unedible. Staff states it was due to it being the weekend lol it's always […] someone else's fault. Try the Marriott or Intercontinental instead for this price. Read moreGenuine Expedia guest review
"Not worth the price"
For about $100 less a night I could have stayed elsewhere. This offered nothing spectacular for the price.Genuine Expedia guest review
Great hotel! Awesome staff assistance. Will definitely stay there again!Genuine Expedia guest review
"very close to AT&T stadium"
Stayed Friday - Monday had a great experience. Would stay againGenuine Expedia guest review
Awesome stay! clean spacious nd the service was v good.Genuine Hotels.com guest review
Hotel was great. Brandon checked us in and was very attentive. It was obvious he liked his job and understood customer service. Stay was great with only one flaw. The breakfast. It took time for items to be re-stocked.Genuine Hotels.com guest review
"hotel that blows your mind away"
Everything about the hotel was more than we expected. The guys at the front desk were extremely helpful telling us about nearby places to eat and gave us instructions on how to get to the Verizon Arena including a printout with a map. At check in we were given a tour of the lobby and services offered at the hotel. This was one of the best hotels we've […] stayed at and will stay at them again when we need a hotel in that area. Read moreGenuine Hotels.com guest review
"Nice off-season rate makes up for lousy breakfast"
Typical room for a Hyatt. Contemporary decor and very clean. Room was exactly the same layout as another Hyatt in Grapevine where I stayed last year. The familiarity was nice. This location was better suited for our shopping needs as it was between Dallas and Grapevine. Got a great rate because Six Flags wasn't open. Although the stay has a complimentary […] breakfast, please know that there is a reason it is free. Absolutely dreadful "breakfast". Please be prepared to make the short drive across the interstate to the Cracker Barrel. I would definitely stay here again at the off season rate. Read moreGenuine Hotels.com guest review
We had a wonderful stay at this great hotel. It was conveniently located to all the attractions in Arlington.Genuine Expedia guest review
"6 Man UIL Football Championship Game"
My family stayed overnight at the Hyatt Place and had a pretty good time. The room was clean (except for a wrapper on the floor) and the beds were comfortable. The only problem we had was with the portable crib. I had requested one when I reserved the room, but it was not noted. When I asked about it when checking in the concierge said they weren't […] notified. I had to ask him to check to see if there were any available instead of him offering to check. There was one available, which was a pack and play, and I had to take it up to the room. Also, there were no sheets for the pack and play so we ended up putting my 19 month old son down on a towel. Read moreGenuine Hotels.com guest review
Slight ant problem in bathroom.Genuine Hotels.com guest review
"Great place to stay!"
Great staff, very nice rooms with a lot of space. Loved it!Genuine Hotels.com guest review
"Great hotel. Excellent value."
Great location. Staff were very courteous and helpful. Rooms were exceptional. Great breakfast options.Genuine Hotels.com guest review
Great experience. Will definitely stay there again.Genuine Expedia guest review
"Train wreck in Dallas"
The hotel was terrible. They put us in a dirty room to start out with. Then the ac in our new room did not work and the hot water boilers quit working. A cold shower for two days is not a good thing. Their answer to everything was "we'll give you a free drink". I did not pay for a single beer. Nice to have that, but I would have preferred things to […] work in the room the way they were suppose to. Read moreGenuine Hotels.com guest review
"Great Place to stay!"
Our Stay was a spur of the moment deal, but overall the hotel presented itself very nicely, the only one concern that I had/notice is that the shower glass wasn't properly sealed, the glass that folds into the shower was poorly constructed. while showering, the water would flow through the gap at the bottom of the door and go into the restroom area... […] once they fix that I believe that it's would be great! I would stay there again... Read moreGenuine Hotels.com guest review
Enjoyed changes each morning at the breakfast. Rooms were nice.Genuine Expedia guest review
"Good Night stay, needs better breakfast."
It is a very nice and clean hotel, they sell Starbucks coffee which is a good thing. We did have one person that said the machine was broken the night my daughter wanted a latte and so went back the next evening and had another person state that they haven't heard it was broken and she made us a couple of coffees. I thought that was weird.. They do […] need to work on the complimentary breakfast, it wasn't very good. Read moreGenuine Hotels.com guest review
The room was very spacious, clean and decorated nicely. However, the park lot and neighborhood surrounding the hotel was poorly lit. We did not feel safe at all. Better lighting is needed in the parking area for night arrivals and visitors.Genuine Hotels.com guest review
"love it !"
The room was very spacious and clean. The queen beds are actually twin sized not queen but they were comfortable.Genuine Hotels.com guest review
"It is a ok hotel."
There was some hair in the bathroom wall. It was so disgusting. The breakfast was fine, but no one cleaned tables, and napkins and forks run out. We never got any greeting while staying in this hotel.Genuine Hotels.com guest review
"Good hotel/bad staff"
Room was super nice and up go date. We checked in really late (4am) and was able to get a one hour extension on our check out time. Although later would have been nice. The associate that checked us in was unprofessional and rude. Told us first we didn't have a reservation, then asked for proof of confirmation, which we complied. He then told me it […] was my fault bc I didn't tell him we made the reservation though hotels.com. He then left us standing behind the counter while he left and went into some sort of back office. Reappeared and took another 5 min to check us in. Would have been a great stay if he would have been nicer. Also failed to mention the complimentary hot breakfast that I later read about and was disappointed we missed out on. Wasn't worth the 8 hours we were allowed to occupy the room for. Read moreGenuine Hotels.com guest review
Great hotel, breakfast and staff. Like staying here when in town.Genuine Expedia guest review
"If you have a pet do not go to this hotel !!!"
We were charged a $75.00 fee for our Yorkie, that we were not aware of. It must be in a very fine print. Will not ever stay at this Hotel again....Genuine Expedia guest review
"Near Verizon theater"
Everything was fine, just couldn't find the remote. We went to the front desk and they gave us one right away.Genuine Expedia guest review
"A close place to stay to visit the Stadium"
It was okay I didn't like the ideal you can't check in until 3pm. I went for the Cowboys game that started at 330pm had to get dress in the lobby restroom.Genuine Hotels.com guest review
"Great stay, but...."
Great stay, I am very happy with overall stay, only complaint is the remote control for tv was not working well, could not change channels, so I went to the front desk and got a different remote but had the same problem, other than that my stay there was great, thanks.Genuine Hotels.com guest review
Loved it . Will come back again next year and definitely stay for another month for work.Genuine Hotels.com guest review
"Great Price For A Nice Hotel"
Hotel was clean and staff was very friendly. Great price and includes free breakfast. Close to DFW airport as well as major interstate highways making it easier to get around. Came to visit family for holidays and glad I picked Hyatt Place.Genuine Hotels.com guest review
"We would stay again."
The hotel was nice,clean and room was nice and clean as well.. Customer service was good. Location was great it was close to AT&T Stadium and other parks, restaurants and shops The food I ordered from my room was good and hot ... But the free breakfast was cold and not much of a variety.Genuine Hotels.com guest review
Great for the business traveler! Clean facility, nice facilities and very friendly and helpful staff.Genuine Expedia guest review
Great service, great place to stay The fitness center was definitely a plusGenuine Expedia guest review
"Great stay for a great price."
Stayed here for a last minute trip with my boyfriend. I've stayed at a Hyatt before and the stay was as comfortable as the last. We both loved how spacious and clean the room was.Genuine Hotels.com guest review
Very clean and staff was friendly and helpful. Will be staying there in the near future.Genuine Hotels.com guest review
"Excellent hotel with perfect location"
It is an excellent hotel very close to Six Flags, the Airport and the American Airlines Convention Center.Genuine Expedia guest review
"We'll be back. Great location awesome room"
Everything was perfect except the towels were dirty (looked like toothpaste)Genuine Hotels.com guest review
"EXCEPTIONAL CUSTOMER SERVICE"
Everyone my son and i came in contact with we're professional and extremely concerned about our needs. Excellent customer service. That staff needs some recognition for their outstanding customer serviceGenuine Hotels.com guest review
"Would recommend this hotel to anyone..."
The staff was great and very helpful.I needed some superglue and the gentleman went to his car and got some that he had.Genuine Hotels.com guest review
Great stay.....Genuine Hotels.com guest review
Very clean and comfortable. The night auditor was extremely rude though. Don't ask her for anything. Overall though, a lovely stay.Genuine Hotels.com guest review
"Better than I thought"
My sister and I stayed there. The staff was nice and friendly, the hotel room was clean and comfortable, we really enjoyed are selfs.Genuine Expedia guest review
Very helpful staff, especially if you need directions.Genuine Expedia guest review
"Not your usual Hyatt Place...."
we came to Dallas for a short stay linked to a concert that we wanted to see. This Hyatt was not as clean and updated as the others where I've stayed. It might be due to it's location near Six Flags, but it struck me as some of the beach hotels that are great in the winter but suffer in the summer due to high occupancy.Genuine Expedia guest review
"Modern and clean"
Nice getaway with my wife. Comfortable,good amenities. Breakfast was varied, fresh and delicious.Genuine Hotels.com guest review
It was nice an quiet....Genuine Hotels.com guest review
As a business traveler, this is a perfect hotel to stay at.Genuine Hotels.com guest review
Very friendly staff; quick check-in and check-out; good breakfast for a free hotel breakfast; surprised by size of beds - definitely not queen size - thankful for pull-out sofa for 3rd guestGenuine Hotels.com guest review
Made the trip to Dallas alone to ship a vehicle over seas, I felt very safe & comfortable.Genuine Hotels.com guest review
Not a good experienceGenuine Hotels.com guest review
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