All hotels in Grand Prairie, Texas, United States of America
1 room, 2 adults
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1542 N Highway 360, Grand Prairie, TX, 75050, United States of America, ‏‎866-539-8122
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4.2 / 5Excellent

Score breakdown (from 1,091 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.0
5.0 / 5Outstanding
"great"
Very nice people, the shuttle service was very convenient!...the breakfast was good.. overall very impressed
Genuine Hotels.com guest review
1 night family trip May 27, 2015
A Traveler
US
3.0 / 5Good
"Graduation Gift disappointment"
A/C did not work well; what we paid for these rooms was indecent in light of the facility; should have been $70-$75 night; staff was kind it was just not at all what you would expect for the price. The king suites offer no privacy to the parties sharing the room--no door between the bedroom n the living area.
Genuine Hotels.com guest review
2 night family trip May 15, 2015
Lisa
US
3.0 / 5Good
"No time for paid customers."
My room wasn't cleaned one day. I had to begged them to clean my room and bring fresh towels. They told me they were busy getting the other rooms clean because they were full. I asked to speak to the manager and was told she was in mtgs all day and when she finished she was going home.
Genuine Hotels.com guest review
6 night trip May 18, 2015
Scecilla
US
2.0 / 5Fair
"Dirty, Bad Service"
We booked a room with 2 queen beds through Hotels.com and upon arrival they only had a king bed with a pull out couch. The couch had fresh stains and the sheets on the pull out were dirty. Bathroom floor had obviously not been cleaned. Breakfast was the worst we'd ever tasted and they were completely out of forks. (How do you eat eggs without forks?) We requested forks and the annoyed employee finally dug out some plastic ware from somewhere. Will not return.
Genuine Hotels.com guest review
1 night family trip May 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Helpful staff"
The staff was very helpful in locating a good restaurant for Mother's Day. Was a short drive to the Rangers ballpark.
Genuine Hotels.com guest review
2 night romance trip May 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice staff"
Very good. Nice staff. Enjoyable stay.
Genuine Hotels.com guest review
5 night business trip May 10, 2015
Kimberly
US
4.0 / 5Excellent
"Nice hotel, good value, would stay here again!"
Very nice rm, all it needed was a safe! The desk clerk was very friendly, helped us w/transportation to & from the Verizon Theatre where we were going to a concert. Good location, easy to get to. We had a very enjoyable stay!
Genuine Hotels.com guest review
1 night romance trip May 8, 2015
Carell
US
5.0 / 5Outstanding
"Baseball team"
Everything was as expected, very nice
Genuine Hotels.com guest review
2 night family trip May 7, 2015
Griselda
US
5.0 / 5Outstanding
"Great Stay"
It was wonderful, very professional setting, suitable for businesspeople and couples. Love the layout of these Hyatt Place accomodations, really feels almost like an apartment for the weekend.
Genuine Hotels.com guest review
2 night romance trip May 7, 2015
Colin
US
4.0 / 5Excellent
"My stay at Hyatt Place"
The stay was nice. I was a little unhappy with the breakfast because I was expecting to place an order for hot food like at Hyatt House. Bathroom was small considering there were four adults in the room. The mattress was not as soft as I wo have liked it to be. Overall, it was a good outing.
Genuine Hotels.com guest review
2 night trip with friends May 2, 2015
Brenda
US
4.0 / 5Excellent
"not far from Arlington convention center"
We really enjoyed a wonderful breakfast at a safe and affordable hotel. Thanks!
Genuine Hotels.com guest review
2 night business trip May 7, 2015
A Traveler
US
4.0 / 5Excellent
"Pleasantly surprised in Grand Prairie!"
We really enjoyed this 2-night stay. The place was clean and quiet. The staff were all very friendly and helpful. There was plenty of parking, and the breakfast was top notch. The only thing that was really "out of order" was the ice maker on our floor.
Genuine Hotels.com guest review
2 night family trip Apr 4, 2015
A Traveler
US
5.0 / 5Outstanding
"dallas, close to airport and the cowboy stadium."
everything was good. I didn't like the shower as all water goes on the floor easily because of a narrow swinging floor that is too close to the toilet and hard to get out. that was the only thing the personnel were very nice.
Genuine Hotels.com guest review
2 night business trip May 4, 2015
greg
US
5.0 / 5Outstanding
"Review"
Pleasant stay and enjoyed the place.
Genuine Hotels.com guest review
3 night family trip Apr 2, 2015
Delilah
US
5.0 / 5Outstanding
"great"
great
Genuine Hotels.com guest review
3 night family trip May 1, 2015
pedro
US
4.0 / 5Excellent
"My fav place to crash."
I have not one complaint except the pricey room service. Other than that, I could stay forever.
Genuine Hotels.com guest review
2 night trip May 1, 2015
Arimathea
US
5.0 / 5Outstanding
"great stay"
it was a great stay overall, will definitely be staying here again!!!
Genuine Hotels.com guest review
2 night business trip Mar 27, 2015
Timothy
US
5.0 / 5Outstanding
"A great hotel stay!"
The room was beautiful, clean and comfortable. The bathrooom met my approval which is not a easy thing to do. The breakfast had a nice variety including some hot items. I would stay there again.
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Very satisfied"
I was very impressed with both the room and the service. Very clean, comfortable, and quiet. I would highly recommend.
Genuine Hotels.com guest review
2 night trip Apr 22, 2015
Sherri
US
4.0 / 5Excellent
"Good place to stay."
Great hotel, good staff, good breakfast.
Genuine Hotels.com guest review
2 night business trip Apr 20, 2015
Jeff
US
5.0 / 5Outstanding
"nice hotel in Arlington, tx"
Hotel was comfortable, staff was friendly, good place to stay.
Genuine Hotels.com guest review
1 night business trip Apr 19, 2015
Jeff
US
3.0 / 5Good
"The good and the bad"
The rate the was double normal rates because of the ACM's being in town by note of a local we met, which was the reason of our visit so we cant complain as it was minutes from both Global life and AT&T Park. Check in was horrible on the scale of service. A couple of the men working the front desk need more training on proper hospitality. It was like pulling teeth to get information on what was offered to us as guests. 2 of the days we were their our room was failed to be cleaned. 1 day only moments after entering our room from breakfast, the lock prevented us from having to have access to the room again to get an item for our day trip. It required several trips to the front desk and finally getting assistance from maid who called maintenance who let us in and repaired the lock. We were told this happens frequently to room. Chris who runs the shuttle for the hotel was awesome & gave supreme customer service on all contact during our week visit. FYI rooms dont have safes, so beware of your valuables, i was shocked to find a Hyatt brand hotel without room safes. The free breakfast was small continental and bare to nothing available by 9 am each day so go early if you are using this as a true breakfast. I went down 2 days after 9 and found only decaf coffee and toast or fruit left to enjoy. All in all, I have had better experiences there was good and bad to this hotel, I think with better training and customer focus this will become a great value hotel.
Genuine Hotels.com guest review
4 night trip with friends Apr 16, 2015
Jessica
US
4.0 / 5Excellent
"Pretty good"
Forget to let front desk know we had ants in our shower and bathroom wall.
Genuine Hotels.com guest review
1 night romance trip Apr 19, 2015
Lori
US
5.0 / 5Outstanding
"Wonderful"
Really enjoy my stay. Breakfast was absolutely amazing here. All around 5 star
Genuine Hotels.com guest review
3 night family trip Apr 3, 2015
LeCarlous
US
4.0 / 5Excellent
The room was very spacious and has all the amenities you need. The bathtub/shower was dated and really needs an upgrade due to chipping.
Genuine Expedia guest review
Other trip Apr 7, 2015
Katie
US
5.0 / 5Outstanding
"Good Stay"
I came up to Arlington from Austin to visit with friends. I really do enjoy staying at Hyatt Places'. Always friendly and really like how the rooms are set up. Everything was to my liking.
Genuine Hotels.com guest review
1 night trip with friends Apr 4, 2015
Beth
US
4.0 / 5Excellent
Nice stay, beds were comfortable, room was nice and clean. Very convenient location close to six flags, AT&T stadium, Lonestar park etc
Genuine Expedia guest review
Other trip Apr 4, 2015
alex
US
5.0 / 5Outstanding
"Great hotel"
Great hotel that is centrally located to many shops and great restaurants.
Genuine Expedia guest review
Other trip Apr 3, 2015
Marlo
US
5.0 / 5Outstanding
"TX Trip"
Very satisfied. Nice hotel.
Genuine Hotels.com guest review
3 night business trip Mar 22, 2015
Elson
US
5.0 / 5Outstanding
"Shannon's get away"
I came into town for a few days of me time. The shuttle wasn't available but the hotel paid for my taxi ride there. I didn't want to go out so the 24 hour kitchen helped. I had the best Turkey Wrap and it just hit the spot. My room was perfect the bed was not too hard or too soft.
Genuine Expedia guest review
Other trip Apr 1, 2015
Shannon
US
5.0 / 5Outstanding
"Highly Recommended!"
Staff was very nice and helpful. Room was extremely comfortable and clean. I had no problems.
Genuine Expedia guest review
Other trip Mar 31, 2015
Staci
US
4.0 / 5Excellent
"Large, comfortable rooms and close to six flags"
Our refrigerator in our room was not working and within 5 minutes they brought us a new one. Our air conditioner rattled the first night and first thing the next morning they installed a new one. I realize issues come up and things break and the hyatt handled everything very well! The rooms are very large and the beds are so comfortable. The free shuttle was great to take to six flags too! I would stay here again! My only real downside was that breakfast seemed a little crazy. The food was good but they would run out of stuff and it would take them a while to restock. I think they are understaffed at some times.
Genuine Expedia guest review
Other trip Mar 30, 2015
Amanda
US
2.0 / 5Fair
"Very Disappointing - a bad experience from in to o"
Receiving a dirty room that smelled of smoke , to having to plunge our own toilet and take dripping plunger back to front desk at midnight. Breakfast was always lacking food, utensils, plates, cups etc. and had to stand around and wait for food and found moldy donuts. Internet extremely slow. Maid service props door open to clean room even at 8:30 in morning while you are getting breakfast and having your purse and computer near door. Very terrible hotel experience.
Genuine Expedia guest review
Other trip Mar 27, 2015
A Traveler
US
3.0 / 5Good
"nice hotel but staff was not helpfull"
The hotel was nice but the people who run the front desk could not find my reservations. i had to leave and come back later that night because they did not have my families room ready. The next day they thought i was leaving even after hotels.com faxed them my reservation so i had to check back in the next day because my key cards did not work.
Genuine Hotels.com guest review
3 night family trip Mar 17, 2015
larry
US
5.0 / 5Outstanding
"Love this hotel!"
Love this hotel. We stay here every time we travel to Dallas.
Genuine Hotels.com guest review
3 night family trip Mar 16, 2015
Charity
US
5.0 / 5Outstanding
"Good stay"
Everything was good which is pretty normal when stayin at an Hyatt..
Genuine Expedia guest review
Other trip Mar 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent value."
Large extremely clean room. Great overall value.
Genuine Expedia guest review
Other trip Mar 19, 2015
A Traveler
US
2.0 / 5Fair
"Not great for families with small children."
Didn't have microwave in room. We were traveling with small kids. They wanted popcorn in the room. Staff didn't clean the pool after a kid got sick. They just closed it. Breakfast was ok. Didn't like the smell of hotel. Extremely strong air freshener that was not a pleasant aroma. Thought the desk staff was a little irritated by having to help us. That's the impression they gave off. Just not that friendly.
Genuine Hotels.com guest review
1 night family trip Mar 16, 2015
A Traveler
US
2.0 / 5Fair
"Nice location, poor management"
Couldn't get my room keys to work. After going back down and getting new keys, they finally sent someone up on the third time to open my door. He said he would bring my keys back in a few minutes. After a hour, I went down and got some keys that worked. Then my remote on the t.v. wouldn't work. I made two trips downstairs to exchange the remotes with no luck. The third trip down, I told them none of the remotes worked and they went about their ways, no offer to come check it and see if they could fix it. The next day house keeping came and we told them we were leaving shortly for a wedding. She informed us that we were the last room to clean and they wouldn't wait till we were dressed and come back and clean the room. The following day we were gone most of the day and there was no sign that house keeping had been there that day either. No new towels, cups, or soap and the trash had not been emptied. The beds were still un-made and the towels were still laying around.
Genuine Expedia guest review
Other trip Mar 18, 2015
Tracy
US
4.0 / 5Excellent
"Great relaxing stay after six flags."
My husband and I took a trip to have fun at six flags and act like kids for the day. So we stayed two nights with our dog. They charged a little extra to have our pup there ($75), but it was completely worth it to see him at the end of the day and play with him. The hotel had a green patch of grass with doggy bags supplied for when he had to go to the restroom. The room we got had a king size bed and a couch that had a wall separating it. This was a great feature to chill out if the other person wanted to lay down. We ordered dinner downstairs the first night, then brought it up to our room. It was very tasty. The continental breakfast was good, but not great. Overall the whole hotel had a great quiet relaxing, and calming atmosphere. Perfect mini vacation for us.
Genuine Expedia guest review
Other trip Mar 18, 2015
Eileen
US
3.0 / 5Good
"Spring Break family trip"
The rooms do not have a microwave. We don't normally use one but had a baby this trip and needed to warm a bottle. So I had to go to the lobby to warm it up.
Genuine Hotels.com guest review
2 night family trip Mar 14, 2015
A Traveler
US
4.0 / 5Excellent
"Weekend away"
Very Small Bathroom, and the bathroom has no tub only a shower.This was ok for me but my wife likes to relax in bathtub.
Genuine Hotels.com guest review
1 night trip Mar 14, 2015
Terry
US
5.0 / 5Outstanding
"Fabulous"
Nice this was the best hotel that I have stayed in.
Genuine Hotels.com guest review
2 night trip Mar 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Good hotel"
Double beds do not equal QUEEN size beds! It was a comfortable bed, but two full grown, Texas-sized adults couldn't sleep without disturbing the one other. Free breakfast was yummy and had lots of variety-- yogurt, cereal, bagels, donuts, sausage, egg, ham, egg, and cheese on a bun, French toast, and pancakes. Refilling plates was a little slow, but otherwise a good stay!
Genuine Hotels.com guest review
2 night family trip Mar 12, 2015
alex
US
5.0 / 5Outstanding
Was awesome, the room nice and comfortable. But the tv had some issues.
Genuine Expedia guest review
Other trip Mar 15, 2015
was happy
US
2.0 / 5Fair
"Mold"
Go mold on the floor. In my case I do not visit again
Genuine Hotels.com guest review
2 night business trip Mar 9, 2015
HWAJIN
US
3.0 / 5Good
"Hit or Miss"
Hotel is comfortable and the staff is friendly and accommodating. Breakfast can be hit or miss. Never had room service for our 3 night stay. No fresh towels, bed was never made ? Elevator wasn't working late the 1st night had to use the stairs. Second stay @ this hotel the 1st time was definitely a better stay. Fair overall. Will try something else next time.
Genuine Hotels.com guest review
3 night romance trip Mar 6, 2015
Ray
US
5.0 / 5Outstanding
"It was a great stay."
It was a great stay..upon arrival the check in clerk was very friendly. Room was spacious and comfortable. Only thing didn't like was not enough outlets by the beds. Had to either plug in at desk or by the sink. Otherwise it was a great stay!
Genuine Expedia guest review
Other trip Mar 10, 2015
Michelle
US
5.0 / 5Outstanding
"Enjoyed my stay, will return"
Not much to say, enjoyed my stay and look forward to many more trips to the area and future stay.
Genuine Expedia guest review
Other trip Mar 10, 2015
BIG D
US
4.0 / 5Excellent
"wonderful hotel"
this hotel was wonderful very clean the staff was great and very accommodating we will definitely be back at this hotel when we come back to Arlington they had a wonderful breakfast very clean and love that they had a little barfor the late night when you can't get out and drive.the rooms were very clean definitely you are going to come back with my family I would recommend this to anyone who has children the breakfast is wonderful great variety and very clean
Genuine Expedia guest review
Other trip Mar 9, 2015
kay
US
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