It was great I like the way breakfast lasted longer than most hotels and the many variety of breakfast food and all day coffee and teas with cookies. I loved it. Thanks I will visit again.Genuine Hotels.com guest review
"Holy expressway noise!"
The hotel was nice. Rooms spacious and clean. Lots of restaurants near the area. Didn't use the pool, so cannot comment on that. The breakfast was okay, nothing special. My huge complaint (which is not the hotel's fault) was the expressway noise in our room. The room numbers on the floors go from 100, 200, 300, 400 etc, and end around 130, 230, 330, […] 430. We stayed in a room in the 30's and let me say, I didn't get any sleep. It sounded like a semi-truck was driving through our hotel room all day and night. I had to sleep on the sofa to get any rest. Only other complaint we have would be that when the person in the hotel room above you turns on their water in the shower/bath, it was so loud it woke us up in the morning. It actually scared me off of the sofa. Overall, the hotel was clean and in good condition, but the things I listed above would make choose another hotel next time. Read moreGenuine Hotels.com guest review
"Stay elsewhere :("
I booked a one-bedroom suite (a living area with a couch and a two-queen room) for my family of four just seven days beforehand and was told upon check-in that the third floor, where the suite was located, was being remodeled. I was offered to look and see if I thought we could still stay there, and the hallway was littered with pieces of torn wallpaper, […] there was a strong paint smell. and workers were drilling and sanding. We were offered two adjoining rooms for the same rate, since that was the only suite. The two rooms we were given were warm, despite it being very cold outside. We were unable to control the air/blower (it would turn on for a few minutes, then off). There was a bag of garbage left in the room from the previous tenants that housekeeping had neglected to remove. We were really disappointed. Two adjoining rooms was not the same as the two-room suite, since we wanted a living area for the rest of the family. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Kenosha Thank you for the feedback, on behalf of Country Inn and Suites staff, I apologize for any inconvenience this may have caused. We would love to make this better, please give me a call whenever you have the chance so we can figure out some form of compensation. We will use your feedback to better tune our operations and hopefully exceed your expectations if you return. Best Regards, Nadia Rodriguez General Manager (262)857-3680
"Great place to stay"
we stayed for one night while skiing in nearby Wilmot. would definitely recommend. Very clean and spacious rooms, was surprised at how nice they were for the price. Pool and jacuzzi was a great plus after cold day of skiing. Lovely buffet breakfast in the morning.Genuine Hotels.com guest review
"Great except for some loud guests"
I would ask not to have a room so near the lobby next time as there were people yelling in the pool at 6:30 a.m. and loud drunk people in the lobby and on the porch (heard clearly in my room) multiple times between 1:00 and 3:30 a.m. When I called the front desk, the people did quiet down but I did not want to call every time someone woke me up.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson Kenosha Thank you for taking the time to provide us with feedback. On behalf of Country Inn and Suites, I would like to apologize. I will make sure something like this does not occur again and is brought to the attention of our team in order to work together and better fine tune our operations. We hope you give us the opportunity to exceed your expectations upon your next return. Have a great day! Warmest Regards, Nadia Rodriguez General manager (262)857-3680
I love this hotel. Always stay there when I can.Genuine Hotels.com guest review
The hotel was easy to find, right on I-94, but unfortunately the roadway construction currently going on forced me to miss the exit. (Obviously this problem will go away.) The hotel upgraded me to a mini-suite, which I appreciated. The only flaw in the room/suite is that the heating/cooling is in the bedroom area, somewhat blocked from the living room […] area. The bedroom gets VERY warm while the living area stays cold. Design flaw. Otherwise the room was comfortable and well maintained. Read moreGenuine Hotels.com guest review
"hot tub out of order"
hotel was clean hot tub was out of service christmas day and following morning. the reason we stayed there was because we wanted to use hot tub. we stayed for two nights so we had two free breakfasts no eggs or sausage we had to wait ten minutes for them to bring more out by then there was a line waiting.Genuine Hotels.com guest review
Our stay here was a pleasant surprise. The room was clean; the staff was very pleasant and helpful; the pool, spa and surrounding area were clean and well-kept. Despite the nearness of I-94, we could not hear traffic noise in our room, thank goodness! There was complementary tea and coffee available 24/7. The complementary morning breakfast was very […] good and had a number of different selections including bacon and eggs, waffles, oatmeal, cold cereal or baked goods. It was all quite good considering that we weren't in a restaurant. The breakfast area was clean and comfortable. The only drawback that we experienced was the beds; they seemed rather hard and all of us woke up with slight backaches. Otherwise, we had a pleasant stay and I would definitely stay here again. Read moreGenuine Expedia guest review
Response by Country Inn & Suites By Carlson Kenosha PJ, Thank you for such amazing feedback. On behalf of the Country Inn and Suites staff, we thank you for choosing us for lodging accommodations and are pleased to know that you enjoyed your stay. We look forward to hearing from you again and would love to accommodate you whenever your travels bring you back into the area. Best Regards, Nadia Rodriguez General Manager (262)857-3680
"Nice hotel in a neighborhood that is less so"
I'm originally from Kenosha, and this not the best location to visit the city. However, the hotel itself is nice. I've never had an issue with the Country Inn & Suites; they are courteous and efficient.Genuine Hotels.com guest review
"Good location, easy access to shopping."
There were 4 of us there on a ladies shopping weekend. Hotel was close to Prairie Outlet Mall and several larger stores (Penneys, Kohls, Target to name a few), The breakfast was wonderful, the pool was wonderful - we were the only ones using it so all the better. The room was comfortable but we were right next to the elevator so, had it been busier, […] might not have rated so high. Elevator was not noisy but could hear talking in the hallway. The 2 ladies we dealt with on check-in and check-out were pleasant and helpful, as was the girl manning th breakfast area. Only down side was road construction blocked the main access road but there was signage to redirect. Once we found the signs we were good. Read moreGenuine Expedia guest review
"Quiet Getaway Spot"
Country Suites was true to its name. The homey design and quiet, hospitable atmosphere set it apart from dormitory style hotels. The hearty complimentary breakfast was an unexpected treat. Most hotels offer individual sized boxed cereal and call it breakfast. Country Suites offered a choice of oatmeal, fruit, rolls, bagels, eggs, biscuits, juice and […] coffee in a comfortable dining area. Most surprising was the 10PM quiet curfew - a great idea that made the stay even more relaxing. Read moreGenuine Hotels.com guest review
Stayed here while on a visit to Carthage College. The first room we were put in smelled like someone had recently smoked a bunch of cigarettes in it. When I complained they moved us to another room that was fine. Staff was helpful and courteous. Facilities are nice - liked the pool and hot tub. The breakfast was decent too. Overall, I would stay there […] again. Read moreGenuine Hotels.com guest review
A little over priced but nice. Expedia had the best price.Genuine Expedia guest review
Booked this room for a get away with my young granddaughters. We were very happy with the room. Enjoyed the pool and breakfast. Service was good. Would definitely stay again.Genuine Hotels.com guest review
"able to book a large number of relatives"
Good. Loved the breakfast and nice that there was a room available for all of us to gather in to visit at night.Genuine Hotels.com guest review
"Perfect Place to just get away"
we came here just to get a night out and away from the kids. everything was perfect. just little down the ways from a big strip mall, a nice resteraunt right across the parking lot, even used the cute rocking chairs infront of the hotel while enjoying the evening breezeGenuine Hotels.com guest review
Our stay was very nice, your breakfast was outstanding, we will stay with you the next time we visit our grandson and family in Kenosha.Genuine Hotels.com guest review
We wanted to see the lakefront. We were told to take Highway 50 and would see it. When we got to Highway 50 it turned and we turned, but we never did see the lakefront, and by that time it was getting late and we were getting tired.Genuine Hotels.com guest review
"No Problems - and professional staff"
We walked in and were promptly greeted - we even got a phone call after unloading the truck to ensure everything was okay in out room. The staff was accommodating, and nice and smiling, too. Breakfast was good, hot, and fresh. Everything in the room worked well (the wallpaper in our bathroom was really loud, though). It needs a bit of an upgrade, but […] we would stay there again in a heartbeat. Read moreGenuine Expedia guest review
"I would stay again."
Nice place. Friendly service. Yessica was our helper at check in and was very pleasant. Lots of stores and food options in the area. I will be back when I need to stay in the area.Genuine Hotels.com guest review
"I WILL STAY THERE AGAIN!"
Excellent service, price, cleanliness. All around, not only a great value,but very pleasant, as well.Genuine Hotels.com guest review
great location and great hotel. breakfast was greatGenuine Hotels.com guest review
"clean and comfortable"
Well-located right of the Interstate, many restaurants within a ten-minute drive. Comfortable bed, excellent bath room. Good value.Genuine Hotels.com guest review
Great hotel super clean, nice breakfast, great location.Genuine Expedia guest review
Very happy with our stay. We would definitely stay here again without thinking twice.Genuine Hotels.com guest review
I booked through you as a dog friendly facility. When I arrived they stated that dogs were not allowed and that I would have to pay $75 more for my stay. I was disappointed, angry and upset. The dog friendly should be made more clear on my reservation.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Kenosha We apologize about the inconvenience of your stay. We are no longer pet friendly and have updated the website to avoid these situations from happening again. Thank you.
"convenient off the freeway"
comfortable and good valueGenuine Hotels.com guest review
Check in took forever. Check in time was 3:00 pm, but our room was not ready until 4:30pm.Genuine Hotels.com guest review
We had a wonderful stay. The kids had fun in the pool. My only complaint is that there should be a sighn saying that "if you are in the same room you can only use one cart". We had to wait longer to leave because another guest at both carts. Other than that it was great.Genuine Hotels.com guest review
"As Always A Great Stay!!"
Time after time we have been well satisfied with this hotel. There are many events that we have attended over the years in the Kenosha/Racine areas and have always chosen Country Inn & Suites Kenosha...we have never been disappointed...from the friendly staff, the clean, comfortable rooms to the great location...we give it 5 stars!!!Genuine Hotels.com guest review
Very friendly and accomodating staff.The halls could be a bit cleaner but the roon was in a very good condition ,with clean sheets and towels and nice furniture.Overall,I would go back for the money we spent on the hotel.Genuine Hotels.com guest review
It was very comfortable, clean and very friendly staff! Good breakfast!Genuine Hotels.com guest review
I was pleasantly surprised to find out that they welcoming accommodations for all members of our family, including Sampson, our dog.Genuine Hotels.com guest review
"Clean, neat, comfy"
Had a very nice couple of nights here, and would stay here before any other local hotel again in a heartbeat!Genuine Expedia guest review
"This is the best stay, in this area, for all needs"
ABSOLUTELY PERFECT IN EVERY WAY!Genuine Hotels.com guest review
Clean hotel, good amenities, easy location.Genuine Hotels.com guest review
"Great location; very comfortable inn."
This was the first Country Inn to have "store-bought" cookies in the jar vs. the home-baked (or at least it appears to be Chips Ahoy vs. whatever is used at most locations in NC.) Also, it would be helpful to have a second waffle maker there for breakfast. Love having the apples, bananas, coffee/tea available at all times. Staff were most responsive […] in making a copy, mailing letters, greeting nicely when we arrived. Best location for the money in that area! Read moreGenuine Expedia guest review
Walked into room with instant smell of cigarettes. On Sunday morning went to take a shower had no hot water. Called front desk clerk who advised pilot light was out. How does this happen with hotel full of paying customers?Genuine Hotels.com guest review
"Hotel in Kenosha"
I have to say that this was the first good night sleep that I had in a year. I have a herniated disk in my lower pack and can not sleep due to pain. That mattress was the best. I wish you would let me know what kind it was and the pillows were awesome. My neck didn't hurt and I have a bad disk there as well. If you really read these is there a way I […] can order those pillows. Thanks for a very rested night. Linda Whitmore Read moreGenuine Hotels.com guest review
Hotel was clean staff courtious. but they could use some newer sheets on bed. corner of sheet wouldn't stay on matress. could have been me I move around alot at night. overall a good stay.Genuine Hotels.com guest review
happy with location and service. breakfast was good and the service was excellent, help very pleasantGenuine Hotels.com guest review
Room we were given was unacceptably smoky. Had to switch rooms and purchase a second to have the accommodations originally booked. OK if you're a smoker.Genuine Hotels.com guest review
"Country Inn & Suites - easy access from highway"
Very friendly & helpful staff, hotel was clean & decorated for Halloween which my little one thoroughly enjoyed. I would have preferred a queen size bed instead of a full but we slept well. We didn't get to try the pool but there were folks in there laughing and playing (so the water temp must have been good). The water pressure in the tub/shower was […] good & we were able to get the water temp we wanted. The continental breakfast had a variety of choices, overall we had an excellent stay. Read moreGenuine Hotels.com guest review
loved the breakfast with fesh fruit for waffles, swimming pool was a little too cold but hot tub was great.Genuine Hotels.com guest review
"Inconvenient for our occaision but nice breakfast"
We went to Kenosha for a wedding and this was the recommended hotel. The wedding was near lake Michigan and was about 25 minutes from the hotel. The hotel was off the expressway in hotel, fast food, and gas station row. The rooms were comfortable. Cleaning was ok with exception to the M&M's that were spilt under the side of both beds and not cleaned […] up. The breakfast was very good and with variety. The check in/out staff were very helpful. Read moreGenuine Hotels.com guest review
"Clean, cozy, and inviting!"
Hotel staff was friendly, and the lobby and front of the hotel are very inviting with charming country decor and rocking chairs outside... nicer than expected. Our room was clean and comfortable (bathroom was spotless)- we were impressed! The complimentary breakfast in the morning- and coffee all day long- were nice perks. Would return if I were in […] the Kenosha area again. Thanks! Read moreGenuine Hotels.com guest review
"Country Inn & Suites By Carlson Kenosha"
Bring your own air freshener. The rooms are x- smoking rooms yuck. Other than that the hotel was wonderful. Very cozy and the pool is 24 hrs. Love it.Genuine Hotels.com guest review
All was great except we ordered room service off of the hotel menu, apparently it is brought thru a private service. we were told our food would be there within the hour, after waiting an hour n a half, we had to go out hungry, it never showed up!Genuine Hotels.com guest review
"Country Inn and Suites Kenosha WI"
We stayed several nights for a car show. The room was decent but had to take a king room with a pull out couch since all of the double rooms were taken. Sleeper sofa was awful, my daughter didn't complain much but an adult would have a difficult time sleeping on it. The breakfast room had plenty to eat but a small dining room. The pool was nice but […] the hot tub was lukewarm at best. Read moreGenuine Hotels.com guest review
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