Country Inn & Suites By Carlson Indianapolis -South - Indianapolis

I felt that it was over priced and over rated. The room was very closed in, for a king suite. The wirlpool next to the pool was broken down and not working. Needs to be updated.

Genuine Hotels.com guest review

We ordered a king bed got 2 queens but Hotels.com gave us a credit. The shower didn't work properly. Other than that it was great. Good breakfast nice people working. Overall after getting the credit it was a good visit.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The receptionist was very nice and friendly....the room was pretty clean although the tiles in the bathroom could use some replacing...the room was ok..but the pool was very cold...we have stayed here a few years ago and it was quite a bit nicer...

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The door locks hard to open with key cards. Had to reprogram the key cards several times. The literature says each room has a microwave and refrigerator, but it didn't. We had two rooms and one had bad reception on the TV, but was fixed after we got their. The toilet seat wasn't fix as reported. The TV's was the tube type not LED'S. The hotel was close […] to restaurants and shopping, that was the good points. Read more

Genuine Hotels.com guest review

We had a great time and everyone was very friendly. We loved having the pool and hot tub; however, you need some maintenance done to the spa and the jets really did not work all that well and the temperature could have been warmer. Overall, we would definitely stay again!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

everything was perfect, except the room smelled of mold. It was clear from the water stains on the ceiling across the entire room some kind of water damage took place and not collectedly properly.

Genuine Hotels.com guest review

Loaction to downtown was very good, it was an easy drive.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Great hotel. Probably 10 minute drive to the Lucas Oil Stadium. Nice concierge. Room was clean.

Genuine Expedia guest review

This hotel is a good choice for the price. Room wasnt bad. the hotel itself is outdated and needs quite a bit of repair work. Staff was wonderful. Beds were great.

Genuine Hotels.com guest review

Comfortable, clean and very nice breakfast. We stayed on the return trip too.

Genuine Hotels.com guest review

The hotel was clean. Our room was pretty small, but our friends, who pd the same price, said their room was at leastthe 50% bigger. Its advertised as having a refrigerator & microwave in every room, however neither our friends or ours did? The hot tub also wasn't working. The staff was courteous & generally helpful.

Genuine Hotels.com guest review

This place costs less than other suite type places and now I know why. The elevator smelled like instant flavored coffee and the walls were sticky. No one cleaned this until the next morning. The rooms were large and actual 2-room suites (instead of a half wall partition). That is the only good thing I can say. The carpet and the furniture were old […] and stained. I've seen better at the Goodwill. The pool room smelled like fungus or mildew or something funky. Overall, the whole place was shabby and in need of a major renovation Read more

Genuine Hotels.com guest review

The hotel was great, we enjoyed all the ammenities the hotel offered. The only issue that I had and really not even an issue but a suggestion would be to have a mini frig in the room as we have a 1 year old that we have to keep her milk cold, but all in all the stay was great.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room smelled like smoke, there was only one bar of soap, the reservation was for five and there were only 4 towel arrangements, upon our stay the elevator stopped working, the breakfast selection was not up to par, housekeeping personnel not welcoming AT ALL, and the list goes on and on

Genuine Expedia guest review

The hotel was clean, convenient, and affordable. The staff was exceptionally helpful. I need to stay in the area about 5 more times and I will make reservations at this hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was fine, probably consistent with the price. That said, the facility overall could use some refreshing as it is getting a bit worn.

Genuine Expedia guest review

We enjoyed our stay. Good breakfazt. Need more unusedoutlets and upgrade on TV,

Genuine Expedia guest review

had a mix up with rooms but was taken care of immediately

Genuine Expedia guest review

Comfortable stay very cozy atmosphere - staff very helpful and go out of their way to help you.

Genuine Hotels.com guest review

Upon enteriing, I smelled smoke. My son and I both have allergies and so I went to the desk to ask if I had been put in a smoking room.,I was told the hotel had recently become all non-smoking. I explained to the manager how my son has breathing issues and I didnt want to take a chance with it being a smoking room. SHe walked back to my room and said […] she could smell nothing. So we stayed. Yuck. Then went to the pool where the hot tub was out of order. It was very quiet. The next morning we saw that the pool was also out of order. When staying someplace with 3 children a pool is a necessity. The free breakfast was the highlight of the trip. Uon checkout,the manager remembered me and asked if my son had had any breathing problems. Very nice of her to remember and he didnt except that he sneezed all night. Read more

Genuine Expedia guest review

I assumed that since it was a Country Inn and Suites, I did not have to worry about the condition of the hotel! The room smelled really bad. The hotel was a little run down. There is only one ice maker total for 3 floors. The hotel is in a good location. Not a great value for the condition of the hotel.

Genuine Hotels.com guest review

The staff was friendly and helpful with all my needs, the hotel itself just ok for one night stay.

Genuine Expedia guest review

The hotel had a couple of issues. Our bathroom was not clean. There was dirt on the bathroom floor and hairs in the sink. The whirlpool was broken, and the waste container in the breakfast area was completely full and unattended.

Genuine Hotels.com guest review

The water pressure was so low you could not take a shower, the day of a funeral, thus the experience is weighted against returning.

Genuine Hotels.com guest review

Booked using Hotel.com. Room was not the one as described during booking. Pool and pool were cold. Hot tub inoperable entire stay. Staff were very friendly and willing to upgrade room but declined. Location a plus and easy to find plus navigate around Indianpolis. Toilet wouldn't flush properly had to hold the handle down. Overall decor of hotel was […] very pleasant and warm with the wood tones. Nice hotel just very displeased with the accommodations and facility ammentities not being up to par... 3 star is a good rating out of a 1-5 star scale... Read more

Genuine Hotels.com guest review

Very friendly, no hassle. Quiet and Full Breakfast!

Genuine Expedia guest review

Staff was very friendly and accommodating. Only real complaint was the pool. It was VERY cold. None of us could stand it. Hot Tub is advertised, but wasn't working the first two days. It was reopened our last day and there was debris floating in it.. If you are not interested in the pool/hot tub, then the hotel is priced perfectly for all that is offered, […] location, staff. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We stayed at this hotel because of a hot tub and the hot tub was broke during our stay. Very disapointed will never stay there again. Also bathtub and sink dripped constantly.

Genuine Hotels.com guest review

Our room was very nice and clean and a very comfortable temperature. The beds and pillows were very comfortable!! Having the frig and microwave was a nice bonus for the great price! However, we were freaked out that breakfast was served from 6am to only 9am ON A WEEKEND !!! We thought 9am was a bit early to stop serving breakfast on a weekend!!! So […] that was a disappointment because we like to sleep in on weekends. Then we were even more disappointed to learn that there was NO LAUNDRY facility at all in the entire hotel. This hotel also has no elevator. In conclusion, this hotel had some great features and yet lacked in some features that made our stay less than perfect. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stayed for two nights during Big Ten Championship game. Entire hotel clean, employees friendly, breakfast very good. Location easy to find, near interstate for easy access. Travel to Lucas Oil Stadium about 10 minutes. Would recommend this hotel to friends & family.

Genuine Hotels.com guest review

Very friendly and helpful staff. Pool was too cold to be comfortable. Great breakfast and nicely located to shopping and downtown access.

Genuine Hotels.com guest review

We booked this hotel for my 4 sisters and myself for a girl's shopping weekend. I was a little hesitant after reading some reviews but I was very pleasantly surprised with the quality of the hotel! In general, the hotel is in great shape with a beautiful lobby with a fireplace and little library. There is a free office center with free internet access […] and a printer. Because we had 5 people (and paid a small fee for our last person), I called the week before and they happily gave us a room with a sofa sleeper for our 5th person. The room was in great shape, the beds were incredibly comfortable (I LOVED the pillows!), and I thought the shower had nice hot water and good pressure. The desk staff was extremely nice and chatted with us whenever we were in the lobby. There was free coffee, hot chocolate, and tea the whole time we were there as well as fresh baked cookies. They had a full, delicious hot breakfast, we all walked away stuffed! Our only complaint was the hot tub, I wasn't expecting much after reading other reviews and true to form, the hot tub was lukewarm at best and the bubbles only worked about 75% of the time. The pool looked great but we are not pool swimmers. Overall, for the price I'd highly recommend this hotel! It within a 5 minute drive to the highway or Greenwood Mall. You could walk to several restaurants from the hotel, but it's nice and quiet back from the main road (almost in a subdivision). Just a minute or two from major stores. Great hotel for the price! Read more

Genuine Hotels.com guest review

Overall decent hotel. Room was not bad. Okay breakfast in the morning. Always had coffee which was a plus. Nice hotel for a one nighter.

Genuine Expedia guest review

While the location was quiet and the bedding was comfortable, it was appalling that I was unable to shower, and could barely stand to wash my hands, with the freezing cold water. The attendant was well aware of problems with the water heater, and tried without success to reset it, but did not provide fair warning when I checked in. Previously at this […] location, the manager insisted on charging me directly even though I explained several times that I was prepaid through my airline. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our family will be eternally grateful to the entire staff (especially the manager Vinny) for their help this holiday season. I have stayed in hotels across the US and in Hawaii that don't even come close to the level of comfort and friendliness exhibited by everyone here. Whether it was a simple "Good Morning" or a recommendation as to the best place […] to find a mechanic close by, the staff here makes it clear that they really do care about their guests. My kids really enjoyed the indoor pool and jacuzzi when there was snow on the ground outside and the staff was baking extra chocolate chip cookies for them to munch on all day. In short, they treat you like family here and I highly recommend staying at the Country Inn & Suites to anyone who enjoys a high level of service and comfort (at a great price) when they are away from home. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Was a very nice and clean place to stay, close to resturants. Minutes away from where We need to go. Would recommend it to others.

Genuine Hotels.com guest review

The hotel was acceptable for the price. The staff members were friendly and polite. The breakfast was pretty good. The temperature of the room was inconsistent. It fluctuated through the night. The jacuzzi was not hot enough and needed to be cleaned. There appeared to be a soapy residue floating on top. I noticed they were scrubbing it down the morning […] I left. I would have been upset if I had paid full price for the room, but with the discounted price at hotels.com it was acceptable to me. Read more

Genuine Hotels.com guest review