Microtel Inn & Suites by Wyndham Streetsboro/Cleveland South - Streetsboro

I booked with Hotel.com just minutes before arriving to the hotel - it was after midnight. My first choice of hotel was not available to I was offered Microtel and the rate seemed fine. I stated that the hotel had to be pet-friendly. When we arrived to the front desk we were charged extra for the dogs which I did not expect and would have thought it […] would be mentioned while I was booking. In addition, as we were bringing our things in we hear the front desk person getting yelled at that she should not have allowed us to book and check out on the same day. So then we were told we'd have to pay for two nights and call Hotel.com to get the refund. I immediately said we'd call Hotels.com that minutes. by the time we were back to the room the manager was running down the hall telling us SHE would take care of it and not to call Hotels.com. Not impressed with our experience. Read more

Genuine Hotels.com guest review

I put my clothes in to dry and when I returned to check on them the door was locked. The laundry was closed. I finally got her to open but she wouldn't let me finish drying my clothes. The manager argued with me saying all hotels close their laundry rooms. She was rude when I asked where I might find a coin operated laundry mat to dry my still wet clothes. […] I went down the road to another hotel and the clerk there told me to use their dryer. I checked out the next morning and stayed at the other hotel the rest of my stay. I was told by others this manager had man complaints and others have left that hotel. Read more

Genuine Hotels.com guest review

A little hard to get into from opp. dir but very nice and comfortable.

Genuine Hotels.com guest review

The front desk was very nice and helpful.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everything about my stay was wonderful. The room was clean, the breakfast was nice, the lobby didn't smell of chlorine from the indoor pool, check-in was easy as was the check-out. I travel to this area about once a month and I would defiantly stay there again!

Genuine Hotels.com guest review

Elevator was out of service, continental breakfast was limited, the staff were friendly, and the beds were comfortable.

Genuine Hotels.com guest review

The beds in this hotel were so bad we ended up only staying 2 of our 3 nights. You could actually see the divits in the mattress when you walked into the room. When we booked the room the website stated there was a refrigerator and microwave in the room, this was not the case. The rooms were clean and the staff was friendly.

Genuine Hotels.com guest review

First time to this area. Hotel room clean and bug free. Management team and staff very attentive to our needs. Good location to stay. Plenty of stores and restaurants near you. Will definitely stay again when we come to visit.

Genuine Hotels.com guest review

Free WiFi did not work which is a problem when you are a business traveler. Front desk was not helpful in resolving.

Genuine Hotels.com guest review

Lovely!

Genuine Hotels.com guest review

great.

Genuine Hotels.com guest review

Very nice moderately priced hotel located near restaurants, fuel, beautiful scenery and minutes from Kent State University. Staff was friendly and helpful. Room was very clean. Breakfast included fresh bagels, cereal, orange juice and great coffee. There is a safe rear exit from hotel parking that takes you out to the traffic light for easy access to […] everything including I-80 (Turnpike) and I-480. It's also minutes from the I-80/ I-77 interchange. Perfect location !!! Read more

Genuine Hotels.com guest review

The hotel is an akward get to, to start off with. Was good curb appeal and looks safe. The lobby is smallish like a replica of what a higher end hotel.would have. The staff was super nice & accomidating. The room was spacious ( double, non smoking) the beds were medium hardness, the tv was about 30 years old, so we didnt turn it on. Overall decent for […] $ on one night. A longer stay would require a different hotel. Read more

Genuine Hotels.com guest review

Overall it was ok, but the breakfast left a bit to be disired. There was a man walking around in pajamas and socks which made the whole room feel not very inviting. Staff needs to enforce the rules a little better, shoes and shirts to be worn outside of room at all times. Basically had no appetite after seeing that!

Genuine Hotels.com guest review

I changed hotels the same day I checked in. It was not clean at all. Carpet had dirt and dust all around the walls..remote was too grimy to touch and the dust ruffle was just that...covered with dust along with the furniture. Never even slept there.

Genuine Hotels.com guest review

To sum it up its very simple, the staff are some of the rudest people I have ever had to deal with. The manager checked me in and I honestly almost cancelled my reservation on the spot because of the way I was being treated. Room cleaning were some very awkward people that stared at you as you walked down the hallway in a most uncomfortable manner. […] The room itself wasn't too horrible besides the fact that it seemed to be 200 degrees in there the whole stay even when the air conditioning was on full blast, but the bathroom could've been cleaned a little bit neater. The shower barely has any water pressure and the drain didn't go down to we'll so you were standing in water the length of your shower. The "complimentary breakfast" definitely earned its name because they should've been giving the food away to the homeless for the holidays. The eggs weren't cooked all the way, and the milk was set out on the counter with no ice around it in a tray or anything for the three hour period. Everything else just seemed stale and past it's expiration date. The other thing that ticked me off was the pool advertisement. It was a factor for me booking this hotel and it was only opened on the weekends. They should really try advertising that a little better so there's no confusion. All in all I really wish I would've booked a different hotel and I can't stress enough how rude the manager was. HIGHLY unreccomended hotel. Read more

Genuine Expedia guest review

staff was great room was comfortable with two adults and two small kids only dislike was that pool was not heated and my kids love to swim when we stay at a hotel pool was open and clean but cold..

Genuine Hotels.com guest review

I am extremely happy that I chose to to stay at the Microtel in Streetsboro, Ohio. The price through Expedia was just right. Diana and Olie, the managers at the hotel, were amazing. Personable, helpful, and extremely friendly. I would definately stay here again. Thank you from Pittsburgh!!!

Genuine Expedia guest review

OK night... popcorn pieces +in grill of air conditioning unit... no insulation in walls between rooms -- I got the 5am wake up call from next door loud and clear through wall. Breakfast was all baked goods -- french toast strips, donuts, toast... not being able to eat gluten I went to "Bob Evans" next door for breakfast.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel was clean, comfortable, quiet, and family friendly. We have a six and a two year old and we felt welcomed in the hotel. The staff was friendly and helpful. Near many restaurants and shopping.

Genuine Expedia guest review

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Genuine Hotels.com guest review

had a good stay but the carpets could use a real good cleaning

Genuine Hotels.com guest review

ordered a double and got a bed and sofa bed that was not for comfort. the bathroom floor had a dip and felt like it was gonnna break thru.

Genuine Expedia guest review

Very nice place to stay.

Genuine Hotels.com guest review

Microtel staff was responsive to needs, friendly, and most helpful beyond expectations. The hotel wasn't fancy, but it was clean and the prompt service made our stay an excellent value. The freeway access and central location for many local towns was a big plus.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the beds were very lumpy and uncomfortable

Genuine Hotels.com guest review

I arrived at the hotel at 11:30 AM and before I entered the building, the manager came and was shouting that there is no early checking-in. I was parked side way because I wanted maximum shade. She was shouting that I can't park that way even thought there was not a single car in the parking lot. Anyway, after all that mess, the room was nice and clean. […] The price was wonderful too. Read more

Genuine Hotels.com guest review

Took advantage of the (3) night 20 % off pre-season offer...very satisfied with stay...Hotel Manager was very polite and professional in the performance of her duties..The ice machine stopped working due to an inconsiderate guest filling her cooler chest with ice prior to checking out. The manager quickly had the machine repaired and working within […] an hour...Breakfast room is too small with only (4) small tables & seating for only @ (10 ) guests at a time . Read more

Genuine Hotels.com guest review

The room was EXTREMELY small - I've had bigger rooms on a Cruise ship. The picture on your site is not accurate at all. Not worth the price we paid.

Genuine Hotels.com guest review

friendly staff, clean room

Genuine Hotels.com guest review

I was pleasantly surprised after reading the prior reviews. The price was right so we decided to try it and were not disappointed, the front desk was very courteous and we had no problems with check in, we booked a double queen room which was very clean, including the bathroom, though it was on the small side. The location is great next to lots of dining […] options and close to the highway. The continental breakfast was passable. I would stay again, its a good price, with an indoor pool and clean. Read more

Genuine Hotels.com guest review

When I booked the room more than 3 months in advance, I called the hotel to make sure that I would have the room ammenities as noted on Expedia. I spoke with the owner and he confirmed that I would have a refrigerator and microwave in our room and just request upon checking in. Also, I asked him if the pool would be heated and some questions about the […] type of exercise equipment they had available. He told me that they were doing some construction, but it would probably be finished by late December. Immediately upon arrival, there was a notice that the pool and exercise room were closed through March 2012. I was very disappointed because we booked 8 nights to be close to family during the holidays and I had my 5 yr old grandson who wanted to go swimming. Additionally upon arrival, I asked the desk clerk for both items and was told that it would be an additional $10/day for both items. After a lengthy conversation explaining my previous phone call with the owner, the desk clerk stated that he would call me back in the room after he talked with the owner. The desk clerk called me back and stated that they would bring us a refrigerator and a microwave. We received them after a few minutes. Read more

Genuine Expedia guest review

Good stay. No problems

Genuine Hotels.com guest review

Bullet points: - small room - bathroom lighting was broken - MOLD in the shower My wife and I placed our reservation about 20 minutes before arriving. When we arrived, the woman was very courteous at the desk, but we had to wait a few minutes for our reservation to go through. We were let into our single-queen bed room, which was actually quite tiny. […] There was enough room to walk around the bed, but that was it. The bathroom wasn't a bad size, but the lighting was dim and flickered. Every now and then, the light would turn on full brightness, but then it would be dim/flicker the next time. A much bigger issue was that there was MOLD in the shower. When I brought this up to the staff in the morning, they insisted that it was discoloration from work; to look at it, you wouldn't buy that, either. Continental breakfast was passable, at best. I would not stay there again. Read more

Genuine Hotels.com guest review

The pool is the primary reason we go to this hotel and they now close it early at 10pm instead of 11pm and don't open until 10am. At 9:30 AM they said it was closed for repairs. Most annoying was the woman who was patrolling the halls squawking "You must have shoes!" , "where are your shoes?" "you must put shoes on!" I guess shoe police is an official […] position at Microtel. Read more

Genuine Expedia guest review

Best rate we could find, but the hotel pool was closed--it's an indoor pool and there was no indication of this during the booking process. This would have changed our plans had we known. Not the most comfortable beds, but the staff was friendly and service was adequate.

Genuine Hotels.com guest review

I sould have told them that my stay was becuase of an berevement! I would have to paid less for my stay! Thanks

Genuine Hotels.com guest review

Staff was friendly, and they do have a business center. However, beds are not very comfortable. Renovated rooms just have new bed spreads, not new mattresses. The lobby downstairs does not have very much room for even 2 ppl to meet up. Smoking rooms have not been "renovated" yet. Hotel is located right next to 80 and has plenty of restaurants and shopping […] very local. Read more

Genuine Hotels.com guest review

the only reason I did not give this hotel a 5 star rating is due to their continental breakfast. It was a typical cold cereal and bagel breakfast however the bagels were extremely stale and the apple/orange juice watered down to the undrinkable level. The bed was the most comfortable one I have had at any microtel. I would recommend this room to anyone […] staying in the area but go next door to the restaurant for breakfast. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our stay was good, however we did not receive a gracious welcome from the desk clerk as we announced that we had a reservation when we tried to check-in. Her initial response was doubt, stating, "all reservations have checked in," leaving us to wonder if we were going to be sent away. A second individual approached her and corrected her mistake and […] the check-in proceeded with out further incident. Missing the fact that we did indeed have a reservation wasn't a horrible mistake. However, greeting a guest, any guest, reservation or not with a questioning denial of the guest’s statement really was unprofessional. Perhaps a little more customer care training is in order. Read more

Genuine Hotels.com guest review

I must admit that I had my doubts about this place at first. I usually opt for a 3 star or higher rated hotel, and with only 2 stars, I assumed the worst...on the contrary. The staff was unbelievably nice and made me feel more than welcomed. The hotel had a homely vibe about it and I appreciated the ammenities. The hotel's gym was not up to par, but...it […] is also partnered with a 24 hour gym that is locates about 10 minutes away. All you need to do is show your room key and you can workout there. All in all, I'd recommend the Microtel to anyone looking for a decent place to stay for an unbeatable price. The Microtel in Streetsboro is my new choice whenever I'm traveling to the Midwest! Read more

Genuine Hotels.com guest review

helpful staff; clean comfortable room. Will stay again

Genuine Hotels.com guest review

Their lobby desk is covered with their rules. They won't clean your room if sign is out past 9:00AM. They will clean it regardless every two days. You are required to wear shirt, shoes & pants. They have a sign about quiet times & registering pets. It was not very welcoming & made me wonder what kind of people they normally have stay here that they […] need so many signs. Our room was on the third floor & very small. No microwave or fridge & a one cup at a time coffeemaker. There was an ice maker down the hall but it was broken. Had to go to ground floor for ice. Room was very clean, bed comfortable, luggage rack plus window seat for luggage. Continental breakfast adequate plus they had hard boiled eggs. They have an elevator & bell trolley. They have an indoor pool. At night they have pretty light blue lights in the trees. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The pool was really bad, the water was cold and cloudy from the ton of chemicals in it. There is no way it would pass a water test. The room had food crumbs on the window seat, hair on the floor in the bathroom and the toilet was not clean. It was bad and I am not a picky person.

Genuine Expedia guest review

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Genuine Hotels.com guest review