Best Western Plus John Muir Inn - Martinez

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Genuine Hotels.com guest review

Painting and maintenance blocked the entire entrance yet not one sign indicated where to go for check in. Staff, however, was very friendly and helpful.

Genuine Hotels.com guest review

My only complaint is that they use an air freshner that overpowers the room and made it uncomfortable for me to breathe. Hotels really need to consider peoples sensory restrictions and quit using these products that just gag you. It makes you wonder what they're trying to cover up.

Genuine Hotels.com guest review

No water fountain anywhere is annoying. Desk is relatively small and there are few accessible outlets. 2 by the desk and 2 behind each bed which isn't convenient for charging phones and such at night. Otherwise the internet was pretty good, it's close to the freeway, some food options, a grocery store and was pretty quiet.

Genuine Hotels.com guest review

The room was clean and comfortable. The hotel is freeway-close and the staff was accommodating. I would stay here again.

Genuine Hotels.com guest review

the staff was awesome. the continental breakfast was not very good. and the beds were a little stiffer than I'd like. Over all, I would stay again if in the area.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very comfterball, but need improve or update your tv's

Genuine Hotels.com guest review

Hotel was easy to get at and convenient for my needs. I made my selection based on availability of a hot breakfast and price. Unfortunately, breakfast was not up to expectations, especially the make-your-own waffles. The coffee at the breakfast bar was terrible, while that in the room was acceptable. I might stay here again, but would plan on having […] breakfast elsewhere. Read more

Genuine Hotels.com guest review

Room was clean. Hotel is very easy to find, right off the highway. There are a couple of places to eat right across the street and they have a "manager's reception" or something like that Mon-Thu in the evenings. A couple of free drinks and some kind of food. The continental breakfast wasn't anything above and beyond normal, but it was certainly adequate. […] Most of all, for business travelers... the Internet speeds were very good. The bathrooms were nice, bed was nice, room was clean, etc. I wish the chair at the desk was adjustable for height, but that's really the only "complaint" I have. Oh yeah... best iron and ironing board of any place I've stayed! Sometimes it's the little things that make it worth coming back. Read more

Genuine Hotels.com guest review

very nice location, quiet & easy to find, good breakfast service, nice staff, room was clean & comfortable

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great staff, very helpful. Nice manager's reception.

Genuine Expedia guest review

We reserved a room with 2 beds and called to confirm and ask for a roll-a-way bed since we have 3 people. They gave us a room with one bed and the noise in the hotel kept us up all night. Breakfast was fine, and the location was near our event and convenient. We don't plan to stay there again.

Genuine Hotels.com guest review

Good value for the money.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Pretty decent except the thin walls/floors

Genuine Hotels.com guest review

I had a great time at this hotel, clean rooms, bathrooms like new, extremely clean, Carrows restaurant was just across the street, great waffles for the kids. Best deal...the mattress was out of this world in comfort.

Genuine Expedia guest review

Rented 2 rooms for my family. Clean rooms, very comfortable. The breakfast was nice. Love the waffles. Friendly service. The only issues was a broken window lock in one room and dead batteries in the remote for the other room.

Genuine Hotels.com guest review

Room was very dated, as was the condition of the entire location. Hallways smelled of smoke which bled into room. Bed was terrible. Mattress was saggy and uncomfortable and the place has paper thin walls. Your money is better spent elsewhere. We ended up leaving at 2AM and found someplace else to stay. Read other raving reviews before booking this place […] and all I can say is anyone giving this dive a decent rating must be friends of the management! Would never recommend it! Read more

Genuine Expedia guest review

A very nice location and setting in a nice quiet neighborhood. Very clean. The room was a tad small but nothing to really complain about. Staff was friendly and allowed us to check in early. Breakfast room was very nice. Very convenient to shopping, restaurants, and a movie theater. We really had a nice time. This is pretty much what I have come to […] expect from Best Western and why I prefer to stay at their facilities most often. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

great hotel, very helpful staff - I would definitely stay here again!

Genuine Expedia guest review

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Genuine Hotels.com guest review

Convenient to Hwy 4, which provides links to a lot of outlying Bay-Area places. Better-than-average breakfast (scrambled eggs, sausage, waffles, fruit, yogurt, cereal, coffee, milk, etc) for a quick start in the morning. Despite proximity to highway, it was pretty quiet, except for some "residents" who were apparently with a computer or telephone outfit […] and who spent a lot of time drinking and could be a bit noisy early in the evening but were generally polite. Staff was friendly and helpful. I was traveling alone and felt safe. Read more

Genuine Expedia guest review

wireless internet does not work at all corners of the hotel

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We stayed at the Best Western John Muir Inn for a couple of fun days while I had my surgery at the nearby VA hospital. My wife and I enjoyed our stay tremendously. Great hotel staff, Breakfast is awesome, Clean and very comfortable room, location is convenient and a walking distance to a nearby shopping center. I highly recommend this hotel to everyone […] wanting a nice place to stay. Read more

Genuine Hotels.com guest review

...(continuation from just previously sent incomplete review) ... Thankfully, my car did not get ticketed or towed, but I spent a stressful night regarding my safety in this hotel. I find it egregious that this hotel, under normal circumstances, has only TWO entrances. It has 4 or 5 EXITS but only TWO entrances; and on my 3-night stay, one of the TWO […] was not in use. Regarding entrance, they are both in the middle of the building, so guests parking at either end of the hotel walk half the distance of the bldg to get in. The lot is dark in front and on the ends. These particular nights there were work crews with probably a dozen large pick up trucks in the lot (in spaces not large enuff for these vehicles) and several trucks hauling trailers that parked perpendicular, using 4-6 spaces. I noticed there is a west lot where larger vehicles could park, but these workers did not use that lot and apparently Best Western does not patrol or control their guest parking issues. I also find it rather scarey that there's only 1 night employee for this hotel. Also, my 3rd floor handi-cap room #327 is not fully handi-cap equipped (no lowered countertops, etc); & 3rd floor location left me wondering how a wheelchair guest would get out of the building in case of fire.) Read more

Genuine Hotels.com guest review

The hot water for the shower left a lot to be desired. It was difficult to regulate and would go from cold to scalding and back to cold.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was lack luster in the room. TV's old as some other items, and bed not too comfortable but great staff. Would stay again because price is good and good location. But not sure why called "Best Western Plus"???? Nothing fancy, really needs some updating.

Genuine Hotels.com guest review

The nicest thing about this hotel was the staff at the front desk. It was very conveniently located for my visit to Martinez and the room was no frills but clean. Overall, this place was what I expected for the price and I would stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The Manager Host Reception the other night was a very nice touch!

Genuine Hotels.com guest review

We stayed in a 2 double-beds room: - room was very small - shower was not working - toilets were clogged - swimming pool had sand and worms in it We were very disappointed by this hotel and would not recommend it.

Genuine Hotels.com guest review

After several nights spent at many hotels in the area, this has become my "go to" hotel. I have returned 5 times in the last 3 months.

Genuine Hotels.com guest review

Enjoyed the stay, people very nice and helpful, a big yes to this hotel.

Genuine Hotels.com guest review

Nice enough hotel, simple and reliable and easy access to the highways around.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Other than the hot tub was colder than the pool it was a nice place to stay

Genuine Expedia guest review

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Genuine Hotels.com guest review

I have stayed at several hotels in the Concord/Martinez area over the past year. This was my best experience, and I will be back. The staff is very friendly and helpful. They seems to know most of their regulars on a first name basis. My non-smoking king room was very nice and comfortable. If I had any complaint, the air conditioning worked almost […] too well. The breakfast was nice every morning. several choices available, which always included scrambled eggs, sausage, biscuits and gravy, waffles, hot pockets, etc....... They only thing that would be nice to add is yogurt. A bonus, if you are an early riser, is that the breakfast starts at 5:30AM. The managers reception is also above average, it includes mixed drinks along with wine and an appetizer. The location is central to almost anywhere in the East Bay, and is any easy drive to other areas of the bay. I will be back on a monthly basis! Read more

Genuine Hotels.com guest review

Everything was great. Service, location, but the TV's in the room were horrible. I had to play with the cable cord just to get a good picture. Hell it's football season, I need a quality TV when I'm traviling. Everything else was great. Restaurants were close along with grocery stores.

Genuine Hotels.com guest review

This is a busy hotel with lots of regular guests during the week. The staff knows them and goes out of their way to be accommodating - and they do the same for short term guests as well. A small reception in the evening is well attended as is breakfast in the morning. There is a grocery store across the street as well as a cleaners and a drug store. […] Everything that you might need is within a block or two. I can't comment on tourist sorts of places but it is convenient for business in and around Martinez, Benecia, Vallejo, and upper C0-Co County. I'll stay there again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review