Just needed a place to stay overnight. Wasn't expecting much for the price. I was pleasantly surprised. The rooms were nice and clean. The staff was very helpful and friendly. Would definitely stay here again.Genuine Hotels.com guest review
Room was clean, bed good, great for the price.Genuine Expedia guest review
Response by Microtel Inn by Wyndham Lexington Thank you for your comments, I am glad you were comfortable. I do hope to see you soon. Thank you for your time as well as your business.
"Needs some TLC"
Staff was friendly and good. Hotel hall carpet torn, but appeared clean. Breakfast area tiny with an odd layout, oblviously added later.Genuine Hotels.com guest review
convenient and clean. Has a decent breakfastGenuine Hotels.com guest review
"Just What We Needed"
We stayed at this hotel due to the price. I was a little hesitant, to be honest. I am a firm believer in "you get what you pay for". Well, since we didn't pay much I wasn't expecting much. But what we received was excellent check-in service and a clean room with all the amenities. The room was very small, but it was all we needed. I will definitely […] stay there again! Read moreGenuine Hotels.com guest review
Clean, quiet and cheap.Genuine Hotels.com guest review
At frist glance this hotel seemed nice. It had good customer reviews and the price was decent. When I first arived I was informed that the internet was not working. The heater would not regulate the temp in the room so I was either to hot or to cold. The breakfast wasnt bad but when I came back to my room my key would not work. I went to the front desk […] 3 times and finally had to wait on the maintance man to come and let me in, took about 25 minutes total. Read moreGenuine Expedia guest review
Response by Microtel Inn by Wyndham Lexington I am terribly sorry for your inconveniences, I do hope that you will please come back and give us a second chance. We did have some internet provider issues that have been taken care of. I will have to investigate what was wrong with the door I'm not aware of that issue I am very sorry to say. Thank you very much for your time completing our survey as well as for your business you are greatly appreciated.
Nice clean room with good cable TV. Near I-75 and close to restaurantsGenuine Expedia guest review
"Smelled like smoke. In a non smoking room."
Smelled, loud. Really wanted to leave and get my money back but it was late!!!!Genuine Expedia guest review
"Great room and price"
We only staye one night. It was great for the price. Only thing I would complain about is the mattress could have been softer.Genuine Expedia guest review
Good night stay would recommend. Rooms are small.Genuine Expedia guest review
"Clean but small"
The room was small but clean. The staff was exceptional though.Genuine Hotels.com guest review
"An ok experience"
The room looked raggedy with unfinished paintwork, stained seats. It was fairly clean but not a place I will return to. Staff were very helpful. The security is nonexistent as anyone can enter the building through the back door.Genuine Hotels.com guest review
The staff is always warm and welcoming. Rooms are very clean and cozy. Its always peacefully quiet. I always stay at Microtel, its my home away from home. Thanks Microtel for a wonderful stay.Genuine Hotels.com guest review
"Very nice for the price"
Overall was a nice hotel for the price, The airconditioner in the room needs to be cleaned and the thermostat dial was broken on it. Other than that the room was clean. The staff was very freindly . Would definiatly stay there again. Our son attends UK and we take several trips to Lexington.Genuine Hotels.com guest review
"Would NEVER stay again!!!"
You get what you pay for! 1) Rude front desk staff at 10:45pm 2) "Didnt know" if Entrance #3 (closest to our rooms) was fixed so we were told to use #1!! When asked if they could call maintenance to verify... was told there wasnt anyone working to ask!!! 3) Hair on shower fixture & 1" screw beside bed in which I stepped on! 4)Didnt know how to print […] seperate receipt for pet receipt! You get the point..... :/ Read moreGenuine Expedia guest review
"not smoke free"
sign at front desk stated smoke free facility. the room we got reeked of smoke smell. we put cologne in the heater. didn't complain because had trouble at front desk with reservation confirmation and it was too late.Genuine Expedia guest review
Staff was fantastic. Enjoyed breakfastGenuine Hotels.com guest review
Mold in the bathroom. Rooms not clean at all.Genuine Hotels.com guest review
"Small but adequate ."
This place is clean and the people at the desk friendly. It is fine for stopping for the night.Genuine Hotels.com guest review
I thought the room was in horrible condition...notwithstanding the constant drip of the shower that would not turn off and continuosly kept the floor wet. wont return.Genuine Hotels.com guest review
"Decent hotel for 1 night stay"
Staff were helpful, room had some smell, the bed sheets had stain marks on it. They had a big WIFI sign on the front but I didn't get any of there wireless for the whole time I was staying there. Overall I would not stay in this hotel next time.Genuine Expedia guest review
Great service! Rooms are small and compact, but very nice.Genuine Hotels.com guest review
The pictures on the computer made therooms look nicer than what they were.Genuine Hotels.com guest review
"Location, location, location..."
We like this location very much, it is convenient to all of our needs when visiting Lexington. During this visit we had a problem with the TV in our room, the problem was quickly solved by a hotel employee, the staff is always very attentive to our needs. We are already looking forward to next spring for racing at Keeneland and once again staying with […] the Lexington Microtel. Read moreGenuine Expedia guest review
We couldn't tell where to go in. The light above our bed was filthy. Sheets had burn holes in them in our non smoking room. Never stay here.Genuine Hotels.com guest review
"Small room, hence the "micro", but good enough"
Was a bit surprised about small room size but all OK for just sleeping! All else was good!Genuine Hotels.com guest review
"Just What We Needed"
What a "find" when you need a good bed, clean and comfortable surroundings, a very nice continental breakfast and good service--what's not to like? Just what we needed when our energy gave out and we needed to stop. I know we'll be traveling this way again and we'll definitely be stopping at this very nice accommodation in the future.Genuine Hotels.com guest review
The hotel was comfortable, but the staff when I checked in was in no rush to check me in. The receptionists in the morning was friendlier and seemed to care about the customer.Genuine Hotels.com guest review
The rooms are small,but very clean and well kept. How much room do you need to sleep. Hotel staff were awesome, so friendly and helpful Would definitely stay again.Genuine Hotels.com guest review
"Location is convenient to most activities in area"
I have stayed multiple times, it is a safe area and the staff is always very pleasant. The breakfast in the morning was fully stocked and fresh. The rooms are always clean but slightly dated, they are doing some work on this location though.Genuine Expedia guest review
"Small but nice"
Room was small with no chairs except for the desk chair. Seating was on the bed or a window seat. Room was clean and bed comfortable.Genuine Expedia guest review
"Great location. Easy access to everything"
Enjoyed.Genuine Hotels.com guest review
"More than your money's worth"
I stayed here 6 nights while looking for an apartment. All the staff were incredibly friendly and helpful. Everything was clean and new. The layout of the room with the closet, window seat, built in shelves is quite clever and was handy for me. The breakfast was sufficient - nothing fancy, yet a good selection. There are a few drawbacks: the rooms are […] small (it was fine for just me, but not sure if I would want to do 2 people), the lighting is dim (I had to sit in the window with a handheld mirror to put on my makeup), and for all the touting of free Wi-Fi, the reception is horrible. It constantly cut out on me. Read moreGenuine Hotels.com guest review
concierge was excellent and delightfulGenuine Hotels.com guest review
"Good stop along the way. Easy to find. Nice room"
Helpful friendly staff. Restaurants nearby. Clean & redecorated. Would stop againGenuine Expedia guest review
small but comfortableGenuine Hotels.com guest review
room was comfortable and the price was good. had trouble with tv was only real annoyance.Genuine Hotels.com guest review
"convience easy location."
The room was very very dusty, frige had dirty thick ice, dead bug on bathroom floor, carpet needed to be cleaned and ice pale was dirty.Genuine Expedia guest review
"Nice motel for the price"
Pleased with the feeling of the hotel. Room is small, nice compact I was 8 doors from lobby. Wi-fi not strong no Netflex nice breakfast selectionGenuine Expedia guest review
"Nope. Not this one!"
We had recently stayed at a Microtel in Michigan City, Indiana and had a VERY pleasant experience. We assumed it was the whole chain, so we booked with this one. We will not be staying here again. When we arrived, there were signs stating that they were "under renovations". The only thing that we saw to attest to that were huge dumpsters in the parking […] lot. Our room was dirty and fixtures were falling off the walls. The lamp above the bed was missing the bottom and it seemed as though it could fall on us at any moment. The mini fridge only had 3 legs, one drawer was missing a handle, the bathroom light was so dim, we could hardly see anything in there, and housekeeping was a joke. In fact, we came back from a day out and the dirty towels had been left on the floor and a chewed up piece of gum was on our bathroom counter!!! The first night we were awoken to a fire alarm...someone pulled it--at 4 am. The ONLY good things about this stay were the price and Samantha who was behind the front desk. She was ALWAYS there, poor thing!!! I cannot recommend this hotel. AT ALL. We were VERY disappointed. Read moreGenuine Hotels.com guest review
The hallway smelled of urine. My room, I couldn't believe my room. Pillow cases were dingy, the toilet kept flushing by itself! I left! I did not stay there!Genuine Expedia guest review
Response by Microtel Inn by Wyndham Lexington I am terribly sorry you had an unpleasant stay I hope that you might try our hotel again. As we did have a plumbing issue that has since been taken care of. Thank you for your time as well as your business you are greatly appreciated.
"Not so great"
Great location and very nice employees. That's all this place has going for it.Genuine Hotels.com guest review
Response by Microtel Inn by Wyndham Lexington I am terribly sorry you didn't enjoy your stay with us. I hope you will try our facility out again our renovation is almost complete and we are settling in. Thank you for your time completing our survey you are greatly appreciated.
"In a very nice commercial area of Lexington."
This hotel was all that we needed, a clean quiet room for the evening. We were traveling from MN to SC, and this was our stop after driving 700+ miles for the day. Room was clean, beds were comfortable. Breakfast was more than adequate. Good experience, for our needs.Genuine Expedia guest review
Response by Microtel Inn by Wyndham Lexington Thank you for taking the time to complete our survey I am pleased to hear that you were happy with your stay and look forward to being your stop in the middle. We love our guests and like that they feel at home here with us.
They are in the middle of remodeling, but overall the hotel was decent.Genuine Expedia guest review
Response by Microtel Inn by Wyndham Lexington Thank you for your comments you are greatly appreciated. I am pleased you were happy with your stay and we hope to serve your lodging needs in the future. Please call our hotel directly we will be glad to assist you with your reservations. Thank you again for your time as well as your business.
"VALUE and Location"
Terrific value, very professional and helpful staff. Would stay again.Genuine Hotels.com guest review
Response by Microtel Inn by Wyndham Lexington Thank you for your comments they are greatly appreciated. I am happy to hear you are part of our family and hope you continue to be. Please call us directly to book your next stay in the Lexington area. Thank you for your business.
"My stay at the Microtel of Lexington"
I was very impressed by the service I received at the Microtel. The Desk Clerk, Zack, personally retrieved a luggage cart and assisted us in getting it in t the front lobby. We have stayed here several times recently, all the staff have been very helpful and friendly. However, I really feel that Zack went an extra mile in making us feel comfortable […] and offering assistance. We WILL use this hotel again! Read moreGenuine Hotels.com guest review
Response by Microtel Inn by Wyndham Lexington I appreciate your comments and am very happy to hear that Zach made a great impression with you. Our staff is amazing we treat our guests like family. Thank you for your business as well as your time completing our survey.
i'm a repeat customer and will continueGenuine Hotels.com guest review
Response by Microtel Inn by Wyndham Lexington Thank you for your time as well as your business we look forward to serving your lodging needs in the future. I appreciate your comment as well as the full star rating. I hope to see you soon.
"good location to Kentucky Horse Park"
We chose our hotel for the low price and proximity to the Kentucky Horse Park and were happy with both those things. The bed was comfortable and shower was hot, etc. I was a little surprised at how small the room was. There was no exercise room so I was planning to just do some things in our room, but had no space for really anything. It looked like […] they were remodeling because you could see where an old headboard use to be and had not yet been repainted. The space for microwave and refrigerator were empty, so they brought a refrigerator and just placed it next to the opening since it didnt fit in the cabinet (which took up the little bit of floor space that we had). The room had a closet with a few hangers, but no dresser to unpack clothes. Read moreGenuine Expedia guest review
Response by Microtel Inn by Wyndham Lexington Thank you for your comments I greatly appreciate that. Im terribly sorry that you were inconvenienced at all with the renovations. We are still working on the finishing touches. The new furniture especially the Refrigerator and microwave stand are smaller than we thought they were going to be we have ordered shorter refrigerators and hope to get those in soon. Our rooms are built for the necessities that's for sure. I will say that the newer Microtels are larger and are geared more for comfort than they were when our hotel was built. Thank you again for your comments as well as your business.
I usually choose Microtel because in the past my experience has always been very satisfactory. The Microtel in Wyndom was dirty, dark, old and generally depressing. There was a smell of stale cigarette smoke everywhere even though the building and my room were labeled "smoke free".Genuine Hotels.com guest review
Response by Microtel Inn by Wyndham Lexington Im sorry to hear you had an unpleasant experience with us. Thank you for taking the time to complete our survey you are greatly appreciated. Our facility has 10 smoking rooms the rest of the hotel is non smoking I will look into what can be done about containing those 10 rooms. I hope that you might give us a second chance to earn your business.
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