PERFECT !!! Everything except for the breakfast was 5/5 . It was 6/5 !!! I will Highly recommend this hotel to any Friends & Family. Thank You.Genuine Hotels.com guest review
This hotel was great! Had an awesome stay here. The room was spacious and clean. It was in a lovely neighbourhood and very easy to get to from the airport. The staff was very friendly and helpful. Would definetly stay here again.Genuine Hotels.com guest review
"Sofitel in January"
A little disappointed in the old showers in the bathroom. Gym is too small. No tea/coffee making facilities in the room. Not much value for the high prices charged. On a positive note, the large room sizes are luxurious and beds were super comfortable. Staff were very friendly and extremely helpful at all times.Genuine Hotels.com guest review
"Lovely Hotel away from major tourist area"
Lovely hotel in a good neighborhood, and a short ride (tram or taxi) from all the major cites on the east side. The only negative is that the hotel gym is very small and not well equipped.Genuine Hotels.com guest review
"Overall was good but not up to a five star hotel."
I booked a deluxe room for 5 nights but the view was facing the building on the 4th floor. You can request a high floor such as the 9th floor with a better view. You needed to request while you check it otherwise they will just assign a room to you. The bathroom was spacious however the glass doors was not sliding properly to close. The bed was just […] okay not a very high class and comfortable but it was acceptable. Overall was good. Read moreGenuine Hotels.com guest review
Travelled to Berlin for work. Stayed at Sofitel. Loved it; everything was perfect. Location, Room size, Comfort, Staff. Everything!Genuine Hotels.com guest review
"Great location, food & staff - shame about the key"
Great location, very nice staff, breakfast buffet is terrific. The only problem we had was with the door keys - they NEVER worked and we constantly had to traipse back down to reception to get replacements. We stored the keys away from cellphones but it was a continuous problem that they absolutely should be able to resolve.Genuine Hotels.com guest review
"Nice hotel in a busy part of Berlin."
Me and a friend stayed in a spacious twin room. It was spotlessly clean and nicely decorated. We had a very comfortable bed, air conditioning, phone access, tv, spa and gym facilities (unfortunately no pool but we already knew that before arrival). Restaurant and room service available. Beautiful bathroom, dressing gowns and slippers, everything we […] needed. The staff were very welcoming and helpful. I had never been to Berlin before and neither of us spoke German so this was particularly useful. Perfect for a city break. Read moreGenuine Expedia guest review
GreatGenuine Hotels.com guest review
"Contemporary hotel in commercial district."
Myself and my partner visited Berlin for a long weekend at the end of September. Our luxury double room was spacious and relaxing. The concierge were helpful and gave some great recommendations. The building itself is impressive, particularly the exterior. It's in a central and busy commercial area but it felt very safe. The only complaint worth noting […] was the price of breakfast (€28 per day) and the very small gym. Read moreGenuine Expedia guest review
"Great new find in Berlin"
I was very pleasantly surprised at the size of the hotel rooms, the luxurious bathrooms and attentiveness of the staff. The best surprise is the sauna and steam room that is adjacent to the gym which is open and complimentary. A great way to unwind at the end of the day. Only minor complaint is the air conditioning was not powerful enough but we were […] there during an exceptionally warm few days. Read moreGenuine Hotels.com guest review
Very enjoyable break enhanced by excellent hotel accommodation.Genuine Expedia guest review
good location get off train at Zoo, only 5 minutes walk to hotel, all staff friendly and helpful, any questions about places to eat or visit see the concierge fountain of knowledge,Breakfast great value 2 for 1,Genuine Expedia guest review
"Great hotel, lovely staff"
Stayed in Berlin for 3 nights and couldn't have asked for a better hotel. Great room (club room on 10th floor with panoramic city views) which gave us access to the 11th floor for breakfast and free evening drinks, adding to the exclusive luxury feel. If there was one slight negative for us it would be the location, as it was not within walking distance […] of Mitte and the places we wanted to visit. However, there's a tube station across the road from the hotel and the train station is 5mins walk away, which made going into the centre very accessible. In addition, the price of this hotel was far less than any other 4/5 star hotels that were closer to Mitte, therefore it was great value for money. Read moreGenuine Expedia guest review
Stylish hotel with comfortable rooms and great service.Genuine Hotels.com guest review
Stayed for 5 nights and managed to see lots of the sites in West & East Berlin. Thoroughly enjoyed my trip. The good: Great hotel location, close to transport links to the East. Friendly & helpful staff on the front desk. Large room with plenty of storage.Supermarket across the road on ground floor of Karstadt. They also serve a great breakfast on the […] top floor. The bad: I personally found the bed extremely uncomfortable and when I looked under the sheet I saw a thin plastic coated mattress covered with a mattress topper, which reminded me of a childs cot, just bigger. The TV kept losing connection to the English channels - funny all the other channels were ok! Limited free wifi connection - very slow. They want you to pay 6 euro per day for anything close to decent speed. Turn down service was hit & miss - 3 out of 5 nights. Bottle of water on arrival only - supermarket across the road great for other nights. The clever storage became not so clever when you had to close the bathroom door to get to the wardrobe. The plastic tabs sadly didn't stop the doors slamming into each other. 3 Lifts very slow, especially at peak times. Read moreGenuine Expedia guest review
We stayed one night here and were impressed with the space and amenities offered by the hotel. The rooms are large and functional, the staff were friendly and helpful and the location is excellent if you are coming from Tegal. Would highly recommend.Genuine Hotels.com guest review
"Affordable luxury hotel, with excellent location."
Excellent hotel, right in the middle of the shopping district with very short walking distance to metro, bus and train stations. I stayed in the luxury room. It was spacious and beautiful. I haven't tried the breakfast as it was over my budget for this trip, but there were plentiful of cafes around the area. Inside the bathroom, in addition to the bathtub […] there is a separate section for a shower and a toilet, which I think is great. And there is sound and volume control in the bathroom, so you can listen to the television while inside the bathroom. How awesome is that! Read moreGenuine Expedia guest review
"Couldn't fault it"
Really nice hotel, right in the centre of things. Staff were lovely. Really couldn't fault this hotel at allGenuine Expedia guest review
"Lovely hotel in good location"
We had a great time exploring all the attractions of this interesting City.Genuine Expedia guest review
Good, wasn't fully opened when we stayed.Genuine Hotels.com guest review
"Very comfortable stay"
We enjoyed our three night stay. The room was very comfortable and we liked the location. It's very close to the underground train and it's easy to get anywhere in Berlin and to the main sites.Genuine Expedia guest review
Beautiful and very clean. Very friendly and helpful staff.Genuine Expedia guest review
"Brilliant hotel brilliant location."
Excellent hotel in an excellent location. Ideally placed for access to Berlin's public transport which made travel round the city very easy and of course being beside Kurfurstendamm when it comes to shopping your spoilt for choice. The hotel itself was all that could have been asked for in terms of comfort, overall I would recommend this hotel for anyone […] staying in Berlin. Read moreGenuine Expedia guest review
"Superb hotel, close to everything"
We loved this hotel. Staff were polite and very helpful, location was perfect with the Ubahn was just round the corner, plenty of places to eat and drink etc. The room was big, with flat screen TV, walk in shower and a huge bath. Bed was enormous and very comfortable. Stay here, you won't regret it!!Genuine Expedia guest review
"Excellent Service and comfy beds"
I was fortunate enough to stay on the Club Level this year. I have stayed in many hotels, however, the service and attention I received during my recent stay was the best ever. Nothing was too much for the staff and every request was dealt with in a professional manner. My sincere thanks and appreciation to the staff in the Club of Sofitel Berlin K […] urfürstendamm Read moreGenuine Hotels.com guest review
"Fantastic hotel - With good links to the centre."
I stayed here with my partner for a week's city break. Everything about the hotel was fantastic, we arrived very early and they had a room ready and waiting for us. The staff are friendly and happy to help, the concierge is especially useful for booking dinner reservations around the city, as well as giving advice on various sites and restaurants. The […] room was incredible, we opted for a courtyard room which was very quiet although with obviously slightly boring views but this is to be expected. Even if you do not stay in this hotel we can not recommend the hotel restaurant St Germain. We had two exceptional meals here and with out doubt it was the best meal I have had. Will certainly come again. Read moreGenuine Expedia guest review
"1st class hotel close to restaurants, bars etc"
Situated just off the Kufurstendamm's busy bars, restaurants and shops the hotel is a haven of quiet calm.On arrival we were registered and shown to our room with speedy efficiency. Our spacious room was well presented and after a day of sightseeing/shopping (or a night of partying!) it was a welcome refuge. This discreet hotel has an excellent front […] of house staff, professional and courteous. The concierge service deserves a special mention for their wealth of advice, information and direction. Read moreGenuine Expedia guest review
"Great location very central"
It was a lovely hotel very close to the main shopping area and a underground station. Rooms were lovely and spacious and very clean. The staff were super friendly and always very helpful Would definitely stay here againGenuine Expedia guest review
"Great hotel, perfect location"
Lovely hotel in a perfect location. Hotel is being finished so lacked comunual spaces and restaurants (there is one). Stayed in a suite with Club Lounge access. Nice, nothing special but adequate. Small breakfast, yet very nice (not a big selection). If not booked directly with hotel can't use the downstairs restaurant for breakfast which has a much […] bigger selection - thought this was wierd, always stay in suites with Club deals and was never barred from using what effectively is a restaurant for standard rooms. I did leave happy though: the suite was new, clean and spacious with Hérmes bathroom amenities; staff in the lounge are lovely and the location was just perfect! Don't hesitate, book to stay here. Read moreGenuine Expedia guest review
"Not centred but convenient"
Everything was good except waiting for early checked in. We came early and was told the room for us was being cleaned and will be ready in an hour. Two hour later, when we came back from lunch we were told the room was still not ready. How can a room cleaning take 3 hours!Genuine Expedia guest review
"Friendly high quality hotel in great location"
We stayed here for three nights in one of the Club Sofitel rooms and were very impressed by the standards at the hotel. The staff could not have been friendlier, more welcoming or more helpful. The gentleman on reception who checked us in and the various people who worked in the club lounge were all charming. The room and bathroom were a decent size […] and well-equipped (I particularly liked the Hermes toiletries) and both were spotlessly clean. The little tray of snacks waiting for us when we first arrived was a nice touch. We were a 2 minute walk from the U-Bahn and Kurfurstendamm itself. We were in a Club room which gave us access to the Club Lounge and this was well worth the extra charge, which actually seems relatively modest given what you get for it. We were served a great continental breakfast here each day and this was available until 11am in weekdays and 2pm on weekends. Other hotels, take note - when people are on holiday, perhaps they'd like a lie-in and a later breakfast! In addition, there were delicious little cakes and canapés available in the afternoons and evenings as well as a reasonable choice of alcoholic and non-alcoholic drinks. The hotel was excellent value for money and I would gladly stay here again and recommend it to anyone visiting Berlin. Read moreGenuine Expedia guest review
Spot on.Genuine Hotels.com guest review
"Really lovely hotel"
Fantastic hotel. Exceptionally clean and comfortable. The staff were all fantastic and extremely helpful. The choice at breakfast was second to none The only thing you had to ask and pay for tea and coffee facilities But I would certainly stay againGenuine Expedia guest review
"Fantastic hotel, centrally located."
We were looking for a city break and found the right one for us. The hotel was great. It had been recently updated and the room was modern, bright and spacious. We loved Berlin and found the right mix of sightseeing and relaxation. There is plenty to do but also lots of lovely bars to sit, people watch and chill out. We will definitely visit again.Genuine Expedia guest review
"Great hotel in a great district."
Beautiful and comfortable hotel. Slightly outside the centre but transport links are so good. Managed to walk to a lot of placesp too.Genuine Expedia guest review
"Highly recommended. Great location. Fabulous hotel"
Berlin is an incredible city. For anyone looking for a city break I would definitely recommend it. We got this hotel at a very reasonable price and, in fact, I would happily have paid more as the accommodation was excellent. The staff were very welcoming, the hotel was plush and clean. The location is great, close to many restaurants, bars, shops and […] within walking distance of the U-bahn station. I will definitely be coming back to stay here. Incredible!!!! Read moreGenuine Expedia guest review
"Excellent. Extremely helpful."
Everybody from the receptionists to the concierge and the maids was 5 star. The room was comfortable, air con was brilliant. Ideally located. Was able to walk everywhere. The staff where invisible until we needed them and they could not have been more accomadating. Keeping our bags all day after we had checked out. Overall . A perfect hotel experience […] . Read moreGenuine Expedia guest review
Great location, rooms were bright and spacious. Best of all they were very quiet. One downside, we requested firm foam pillows twice and got more of the same soft pillows the first time and some another pillows that felt like they were filled with beans but certainly not foam.Genuine Hotels.com guest review
"Excellent Customer Service in a Luxury hotel"
We booked this hotel in March 2014 for a 3 night stay in June 2014. When we arrived we were told that the hotel was full and they did not have any rooms for our first night. We were then sent to the Swissotel across the road for a 1 night stay and we were asked to return the next day and they would find a room for the other 2 nights. We were offered […] free breakfast for the whole of our 3 night stay. It was a pain to unpack and then pack up again. The next day we went back to the Sofitel. We were given a Junior Suite with exclusive access to the Club Lounge. We were delighted. The room was spacious, tastefully decorated and very clean. And we LOVED the Club Lounge where we had breakfast, complementary afternoon tea and complemetary evening aperetifs and snacks. Read moreGenuine Expedia guest review
"Great location for bars,restaurants and shopping"
Well appointed hotel and extremely clean Nothing is too much trouble for the colleagues there and the concierge was brilliant Ideal location for a wide variety of traditional and cosmopolitan restaurants as well as the underground-taxis directly outside Great value hotel one of the best we've been toGenuine Expedia guest review
"Hotel Sofitel is the perfect location"
We were in the club lounge as we booked a superior room with breakfast. The service in the club lounge was excellent and the continental breakfast far exceeded expectations. We were also entitled to afternoon and evening snacks and aperitifs. Staff were very friendly and helpful and spoke English.Genuine Expedia guest review
"Good vive and a central based hotel"
Very easy to commute to all the city attractions from this hotel. Very central and in the heart of the hopping district. Love the neighbourhood.Genuine Expedia guest review
"Fantastic hotel, fantastic service"
One of the best hotels I have stayed in for service fantastic staff, room was fantastic and a great location.Genuine Expedia guest review
"Three nights in Berlin"
So glad we stayed here as it was perfect. Paid a small supplement to upgrade to larger room and we'll worth it. Real 5 star luxury and possibly the nicest hotel I've ever stayed in. Great location near to good bars and restaurants and lovely staff.Genuine Expedia guest review
"The hotel was lovely and right in the centre of th"
My son and me had a twin room as requested and stayed for 4 nights. The hotel was right in the centre of the City and ideally located for sightseeing purposes. I had breakfast each day but my son preferred extra slepp so did not have breakfast. I found the charge of 28 Euros per day for breakfast to be high for one person but iot was very comprehensive […] and the service was excellent except for one day (Saturday) when I was put in the overspill area. Read moreGenuine Expedia guest review
"Perfect location in west, luxurious feel"
From the first moment we entered our hotel the service was brilliant - he room was huge and the bathroom was to die for. The staff were always really helpful - our room was stocked up everyday with toiletries. The location is perfect if you want to stay out west - less than 5 minutes from a main train station and endless restaurants bars and shops. […] Far enough away from the busy side of town and the clubs to get a quiet nights sleep, but close enough to be a short taxi ride to Mitte for a night out (though the trains run all night) and generally we felt really safe walking around. No noise at the hotel - lots of delegates sometimes so always taxis available right outside. Read moreGenuine Expedia guest review
"Stay at Hotel"
It was amazing, the location is fantastic, the staff very friendly. A little pricey to eat there, the breakfast buffet is a good deal and for supper lots of places to eat out. Highly recommended.Genuine Hotels.com guest review
The hotel is close to the Zoo bus station with direct access to Tegel Airport taking 30 minutes transfer. There are plenty of restaurants and bars around the area. The U Bahn is just around the corner and the main shopping area Kurfurstendam is at the end of the road. The hotel is very modern and clean with a fantastic bathroom, bedroom with plenty […] of storage space. Totally recommend this hotel we had a wonderful stay with breakfast which was thoroughly enjoyable. Read moreGenuine Expedia guest review
"Well sited modern hotel with traditional style"
Fantsatic stay made all the better by the courteous and effecient staff who couldn't do more to help. The rooms are modern (Hotel opened only 3 months before) with plenty of room and comfort whilst maintaining the feel of a more established stylish hotel. All staff spoke very good English (much better than my schoolboy German!), were friendly and […] extremely effecient and helpful. Read moreGenuine Expedia guest review
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