I would not recommend this property. Room smelled musty, bed was very lumpy and uncomfortable. Breakfast offerings meager, mainly stale. Breakfast room was overcrowded.Genuine Hotels.com guest review
"First room blues"
We stayed one night for a lacrosse tournament in Sackets Harbor. The Hotel was easy to find and had stores and restaurants close by. Upon checking in to the hotel the front desk staff was very nice. Everything was ready to go and we headed up to our room. When we opened the door to our room we were greeted by an overwhelming smell of cat urine. I'm […] was shocked to think a room attendent would walk out of a room with an ordor like that, and would think at minimum they would inform the front desk not to book this room. So, after catching our breath we headed back down to the front desk. The ladies working apologized for the inconvenience and gave us a key to another room. The second room was much better. All in all the staff was very courteous , however the condition and smell of our first room was shocking to say the least. Read moreGenuine Expedia guest review
"Great room for a great price"
Was pleasantly surprised at the size and comfort of the room. Plan to look for microtels when I travel in the futureGenuine Hotels.com guest review
It was excellent. The rooms were clean and the staff friendly and helpful. In particular the young lady on duty when we checked in was a credit to your firm. I would hire her for any customer relation jobGenuine Hotels.com guest review
"Good value in Watertown"
Room is renovated, spacious with fridge & microwave, decent breakfast, good wifi, coffee 24 hrs. Check in staff very friendly. Bedsheet not so clean, hair on carpet in stairs and did not smell so good, maybe pet is allowed?Genuine Hotels.com guest review
"I look forward to coming back at least once a year"
Overall, good. I purposely stay here when my son trains at Camp Clark with the US Navy Sea Cadets. The "bath towels" had the feel of bat mats; I actually used the hand towels instead, after showering. The desk clerk was nowhere to be found in the early AM (9) when I checked out.Genuine Expedia guest review
We stayed here for the convenience & always know Microtel's are consistent. We typically find the beds comfortable, but in our room, not so much. The breakfast was the traditional waffle maker, cereal, yogurt & breads - but we prefer something w/ protein - maybe they can do some hard cooked eggs.Genuine Hotels.com guest review
Good hotel for the price.. nice, clean and quite....Enjoyed my stay ..Genuine Hotels.com guest review
"Comfortable Stay and Value for Money"
We stayed for two nights during the July long weekend. Picked this place for its proximity to Alex Bay and price per night. Pros - Well maintained, clean facility & room, microwave in room(our requirement), ample parking, friendly staff & service, quick to attend to issues(we had ac problem, they changed our room in 30 mins), decent breakfast (No omlet […] station or waffle station), close to McD, tacobell, applebees, Walmart. Cons - A little off the highway and on a lonely road. Room was a bit crowded and hardly any place to walk. The water in the bath was hard water(like most other hotels) Over all, will certainly pick this hotel if I am in the area Read moreGenuine Hotels.com guest review
They stay was great. Good breakfast in the morning, quiet and good driving distance to places to do!Genuine Expedia guest review
"not too far from alexandria bay."
clean room and convenient location for sightseeing. Breakfast could have been better.Genuine Hotels.com guest review
The hotel is a little hidden gem. Great location, staff, nice room , comfortable. Loved it thanksGenuine Hotels.com guest review
"Best deal in Watertown Ft Drum area"
Hotel is showing its age. The staff is excellent. Not bad little breakfast. Very comfortable beds. A good value considering the other choices which charge much more.Genuine Hotels.com guest review
I've stayed at this particular microtel a half dozen or so times. It's reasonably priced, the rooms are small but nice and it's conveniently located. On this trip, I arrived late, so I'm assuming that's why I got te room I did. The air conditioning unit's condensation line was obviously clogged, causing the water to seep on the floor. This alone wouldn't […] bother me, things happen... I know as I'm in hvac repair..... But it had obviously been going on a while as the room smelled like mildew and the padding had been removed from the half of the room closest to the ac unit. Beside that, the overall quality of the room I had been given was just not good. It appeared to have been hastily converted into a handicap accessible room. The overall presentation was clunky and the mildew smell really made any positive experience hard to have. Staff was pleasant. Hotel overall was nice. Read moreGenuine Hotels.com guest review
"Visiting Ft Drum and stayed the week"
this was an older place but well kept. the staff was very friendly and helpful. my only problem was the keycard kept needing to be reprogramed. other than that it was a great stay and I would have no issue staying again.Genuine Hotels.com guest review
"Looking for a basic overnight room it works"
The location is nice, if you are coming off 81 heading to Canton or Potsdam, because it sets on the left of where you turn on to 11 North. Checking in was quick and easy. The room was clean, and the beds were comfortable. The parking area was full in the front of the building (checked in 11:30pm), but there was room behind the building. The three things […] that I found wrong with the room: 1st - the sink faucet was loose, 2nd - the sink pop-up would go down, but had no way to pop-up (no lever at all). 3rd - the wall paper was not completely glued down and edged right. Read moreGenuine Expedia guest review
We stayed here for a night. It is beyond our expectation for the price we paid. The room was pretty big and neat and with things such as microwave and fridge.Genuine Hotels.com guest review
At first there was some old cigarette smell in the room. The cleaning lady did a great job to hide it or eliminate it when I came back. The front desk seemed busy for just one person, she had someone on hold while trying to help the three customers that were waiting on her. The location was perfect, just minutes from base and Walmart. Only problem I […] had, which is nitpicking was the shower. Hardly any pressure coming out of the shower head. But overall, not to bad for a temporary stay, even for that price. Read moreGenuine Hotels.com guest review
The services and friends we had and madeGenuine Hotels.com guest review
"The most comfortable beds!"
This hotel has the most comfortable beds I have ever slept in! Breakfast was good for continental. The hotel staff was very nice and helpful. We would most definately stay there again!Genuine Hotels.com guest review
"Okay if nothing else available"
I stayed in a handicap room #176. The room is small but it was clean. The beds are triple sheeted but the sheets were stained. The bathroom shower was broken and when I reported this the maintenance man tried to tell me the shower was fine it must be me. The shower heads are partially plugged and pieces are in the shower. When I left I got the famous […] sigh that tells you the person thinks you are an idiot. If you want a quiet room do not take a room at the end of one of the fingers. The outside car noise comes right through. Breakfast had pancakes and sausage on a stick as well as an assortment of breads and rolls. Nice large screen tv in room as well as a compact fridge and small microwave. MAINTENANCE and repair of the hotel is done poorly. Read moreGenuine Expedia guest review
"Very pleasantly surprized"
Very restful. Bed was extremely comfortable. Heat was hard to control, however.Genuine Hotels.com guest review
"Room too small"
The room we had was the size of a closet. It was too small for more than one person. The frig was too small to hold more than a six pack of anything. Hotel staff were great.Genuine Hotels.com guest review
good hotel to stay in even though I felt as though my bathroom was not cleaned to my liking. who recommend people to stay here. staff and room service are great.Genuine Hotels.com guest review
"Best value in Watertown area."
Clean and affordable room as always.Genuine Hotels.com guest review
The room was clean. Walls were thin and could hear people in hallway all night.Genuine Hotels.com guest review
All I am going to say is there was a HAIR between the sheets....GROSSSSSS..will NEVER stay here or recommend this place.I was on a 3 day trip and this was the most expensive hotel I stayed at, extremely disappointed.Genuine Hotels.com guest review
"Nice hotel conveniently located close to Fort Drum"
THe Hotel is clean and the rooms are very nice. The price is right too. There is a Walmart across Rt 11 and a plaza with restaurants.Genuine Hotels.com guest review
"Value for the Money"
Nice, friendly hotel at a reasonable priceGenuine Hotels.com guest review
"Visiting Ft Drum"
I got a deal for the room and it was close to why I was there. I booked a smoking room and when I checked in none were available. The staff was not accomodating at all. The walls seemed paper thin as I could hear both neighbors on either side of me as well as above me. I wound up not staying the full stay at the hotel and when I checked out early they […] did not care at all as to my reasons for switching hotels or offer any compensation. The furniture and the refrigerator were not in the best shape. I would not stay there again. Read moreGenuine Hotels.com guest review
very nice close to everythingGenuine Hotels.com guest review
It was very dirty room, dirty bed, i dont they washed the linen or not.. Dirty restroom..Genuine Expedia guest review
Adequate room. Staff very nice. Breakfast was a disappointment - corn dogs? Really?Genuine Hotels.com guest review
"Great Room ,Great Price"
Second time I have stayed here. Great room ,clean ,courteous staff. What more could you ask for. 10 minutes to main shopping area .1 minute to Walmart I will be staying here again on all future visitsGenuine Hotels.com guest review
"Close to all that is needed"
Very nice room and staff was so friendly and helpful very much enjoyed my stayGenuine Hotels.com guest review
My fiancé and I needed a room for one night, we booked the cheapest one we could find. I was worried about how the room would be but when we checked in I was impressed. The room was small but very clean and had no strange smells! The service was fine as we didn't really need anything. My only complaint was the complementary breakfast, there wasn't much […] of a selection but it wasn't the end of the world for us. Overall we enjoyed out stay at the Microtel. Read moreGenuine Hotels.com guest review
"Friendly place to stay"
Very friendly staff, fresh breakfast, clean rooms, big comfy beds. Nice bid screen TVs, free Internet, free newspaper. Non smoking rooms do not smell like smoke.Genuine Expedia guest review
"Best for the buck"
This is one of two motels I have stayed in the area. Microtel was definitely the better of the two hotels, and the price was half that of the other. I have stayed in MANY hotels/motels due to business and personal travels, and based on those experiences I can honestly say that I wish I was always this pleasantly surprised.Genuine Expedia guest review
"Exceptionally Good Value"
When entering the lobby there is a smell of old tobacco and there was a vague mustiness in the room itself that cleared when the bathroom fan was run. The continental breakfast was really well stocked, but nothing special. The hotel is a little out of the way, but would be great if you were visiting a friend or relative at the base. It should be noted […] that there are no elevators so if you have a second floor room you will need to carry luggage up and down the stairs. The entire hotel seemed to have been redone recently and was overall surprisingly well appointed for the price. Read moreGenuine Hotels.com guest review
This is the second time I've stayed here to see my fiancée who is stationed at fort drum. I will continue to stay here every time I visit. I love this placeGenuine Hotels.com guest review
"Good place to stay"
Clean rooms. Friendly staff. Pet friendly. Fresh breakfast coffee and breakfast foods.Genuine Expedia guest review
"You will enjoy your stay here!"
I've stayed here a few times and have always enjoyed my stay here. The staff is friendly and helpful, the room is comfrontable and spacious, and comes with free wifi and cable tv. If you are traveling on military orders they take off $20 each night, which is an added plus if you are PCSing.Genuine Expedia guest review
"Close to Army Fort"
We spent 4 nights in hotels thru out New England and New York- this was by far the best of all.The room was large, CLEAN and very comfortable. The service at the hotel was exceptional.Genuine Hotels.com guest review
We stayed for 3 days. The first day was all o.k. The second day was the breakfast not so good and on third day no bread oder other brakfast things.Genuine Hotels.com guest review
"GPS can't find the address"
small but clean at very good priceGenuine Hotels.com guest review
"Microtel Inn Calcium/Ft. Drum"
The room was small, but very clean and well maintained, all of the front desk help were very pleasent and helpful and answered all of our question about the area we were in, suggested nice places to eat and great directions to get around the area. I would book another stay at this microtelGenuine Hotels.com guest review
"Nice, comfortable plac to stay"
Overall, a great choice and a good value for the area. My room was very clean. Beds and pillows were very nice and room was attractive and clean. Staff was friendly enough, but seemed somewhat miffed about having to deal with hotels.com when I decided to check out after staying only two of four nights.Genuine Hotels.com guest review
"not impressed, but wasn't really expecting to be."
hallways smelled like cigarette smoke. Sheets had stains on them and the blankets were put on the bed still damp. Continental b'fast was cheap and quickly gone if you weren't up at 7am.Genuine Hotels.com guest review
"closest place to Alexandria Bay"
It was good for what we needed.Genuine Hotels.com guest review
"Just what I needed"
The rooms where clean and the towels where fresh. the bathroom sink and shower drains are a little slow.Genuine Hotels.com guest review
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