Ambassador Hotel - Cape Town

34 Victoria Road, Bantry Bay, Cape Town, 8005 South Africa
Hotel Info: 020 3 027 8143
Guest rating 8.8 / 10
85% Recommend
(Neighbourhood average 8.3)
Location. A sea-facing hotel in exclusive Bantry Bay, Cape Town, South Africa, the Ambassador Hotel lies within one kilometre of Clifton's four beaches, and six kilometres from the centre of Cape Town. Hotel Features. The hotel's scenic pool area is set metres away from the rocks and sea and offers guests a private spot for sunbathing with a drink from the bar, and for enjoying the sounds of the ocean. The hotel offers a complimentary daily shuttle service to and from the famous Victoria and ...
-33.92355, 18.38019
Hotel coordinates:

Street map

Enter stay dates for availability (Enter your travel dates)

dd/mm/yyyy
dd/mm/yyyy
Adults Children
age 18+ 0-17

Guest review summary

  • 8.8 Average rating: All Trip Types
  • 85% Recommended
  • 20 Reviews
  • 8.6  Hotel Service
  • 8.8  Room Comfort
  • 8.6  Hotel Condition
  • 9.0  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (20) 8.8
Business (1) 10.0
Romance (2) 8.0
Family (2) 10.0
With Friends (1) 10.0
All Others (14) 8.4

Overview

Location.
This family-friendly Fresnave property is situated near the beach, close to Lions Head and Bo Kaap Museum.

Features.
Ambassador Hotel has a seasonal outdoor pool. Business amenities include high-speed Internet access, meeting rooms for small groups, and business services. Ambassador Hotel has a restaurant, a bar/lounge, and a poolside bar. Guests are served a complimentary breakfast each morning. 24-hour room service is available. Event facilities at this 4.0-star property consist of conference rooms and banquet facilities. This 4.0-star property provides an airport shuttle (surcharge). This property is self-catering.

Guestrooms.
Amenities featured in guestrooms include air conditioning, coffee/tea makers, and minibars. In addition, amenities available on request include irons/ironing boards and extra towels/bedding. Guestrooms have satellite television with premium TV channels. Business-friendly amenities include direct-dial phones. All guestrooms provide refrigerators. Bathrooms provide hair dryers and complimentary toiletries. Guestroom services include housekeeping.

Notifications and Fees:

The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.

  • A city/local tax will be charged
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

    Why book with us?

    • Hotels.com doesn't charge cancellation fees
    • We're just a phone call away: 0203 027 81 46

    Facilities

    Services

    • Airport transportation (surcharge)
    • Babysitting or child care
    • Complimentary breakfast
    • Concierge services
    • Currency exchange
    • Internet access in public areas - high speed
    • Laundry facilities
    • Medical assistance available
    • Multilingual staff
    • Parking (free)
    • Parking garage
    • Safe-deposit box - front desk
    • Security guard
    • Use of nearby fitness center (discount)
    • Wedding services

    Business & Event

    • 24-hour front desk
    • Banquet facilities
    • Business services
    • Conference room(s)
    • Dry cleaning/laundry service
    • Meeting rooms (small groups)
    • Room service (24 hours)

    Rooms (all rooms include)

    • Air conditioning
    • Blackout drapes/curtains
    • Cable/satellite television channels
    • Climate control
    • Coffee/tea maker
    • Complimentary toiletries
    • Dial-up Internet access
    • Direct-dial phone
    • Extra towels/bedding
    • Hair dryer
    • Housekeeping
    • In-room childcare (surcharge)
    • In-room safe
    • Iron/ironing board (on request)
    • Minibar
    • Premium television channel(s)
    • Private bathroom
    • Refrigerator
    • Satellite television service
    • Smoking permitted
    • Window opens

    General

    • Bar/lounge;
    • Elevator/lift;
    • Poolside bar;
    • Restaurant(s) in hotel;
    • Swimming pool - outdoor seasonal
    Check-in time is 2 PM
    Check-out time is 11 AM
    Pets not allowed

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Recreation

    • Aerobics nearby
    • Bicycle rentals nearby
    • Bird watching nearby
    • Boat launch nearby
    • Dock nearby
    • Fishing nearby
    • Golfing nearby
    • Golf - miniature nearby
    • Helicopter/airplane sightseeing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Parasailing nearby
    • Personal watercraft nearby
    • Pilates classes/instruction nearby
    • Playground nearby
    • Racquetball/squash nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Sailing nearby
    • Scooter/Moped Rentals nearby
    • Snorkeling nearby
    • Surfing/boogie boarding nearby
    • Swimming on site
    • Tennis nearby
    • Volleyball nearby
    • Water skiing nearby
    • Whale-watching nearby
    • Windsurfing nearby
    • Yoga classes/instruction nearby

    Guestrooms Guestrooms

    DELUXE DOUBLE ROOM

    All rooms include All rooms include
    • Air conditioning
    • Blackout drapes/curtains
    • Cable/satellite television channels
    • Climate control
    • Coffee/tea maker
    • Complimentary toiletries
    • Dial-up Internet access
    • Direct-dial phone
    • Extra towels/bedding
    • Hair dryer
    • Housekeeping
    • In-room childcare (surcharge)
    • In-room safe
    • Iron/ironing board (on request)
    • Minibar
    • Premium television channel(s)
    • Private bathroom
    • Refrigerator
    • Satellite television service
    • Smoking permitted
    • Window opens

    One-bedroom suite

    King bed in bedroom and double sofabed in lounge. Sunny with fresh, modern décor, light wood furnishings and crisp cotton linen. Fully equipped kitchen. Balcony with sea view. Satellite television, air conditioning, minibar, tea/coffee making facilities, dial-up Internet connection, safe. Fully fitted kitchen. Bathroom with complimentary toiletries and hair dryer.

    All rooms include

    SEA FACING DOUBLE

    All rooms include

    STANDARD DOUBLE ROOM

    All rooms include

    Sea Facing Room

    One king bed or two twin beds. Sunny with fresh, modern décor, light wood furnishings and crisp cotton linen. Sea view. Satellite television, air conditioning, minibar, tea/coffee making facilities, dial-up Internet connection, safe, Bathroom with complimentary toiletries and hair dryer.

    All rooms include

    Standard room

    One king bed or two twin beds. Sunny with fresh, modern décor, light wood furnishings and crisp cotton linen. Partial sea view. Satellite television, air conditioning, minibar, tea/coffee making facilities, dial-up Internet connection, safe, Bathroom with complimentary toiletries and hair dryer.

    All rooms include

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
    • A city/local tax will be charged
      The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. Prices shown exclude taxes and fees unless otherwise stated.

    Area map

    A short guide to Cape Town

    South Africa’s top tourist destination, Cape Town lies at the southernmost point of the African continent. Tourists flock to Robben Island, Nelson Mandela’s former prison, Blaauwberg Beach, Kirstenbosch National Botanical Gardens, and to Table Mountain, which offers sweeping views of the Cape of Good Hope.

    see all hotels in Cape Town

    Nearby Activities & Points of Interest

    0.5 - 1.0 mi

    • Lions Head - 1800 yards

    1.0 - 3.0 mi

    • Bo Kaap Museum - 2.0 miles
    • Company Gardens - 2.1 miles
    • South African Jewish Museum - 2.1 miles
    • South African National Gallery - 2.2 miles
    • South Africa Library - 2.2 miles
    • Pan African Market - 2.2 miles
    • St. George's Cathedral - 2.3 miles
    • Gold of Africa Museum - 2.3 miles
    • Houses of Parliament - 2.3 miles

    3.0+ mi

    • Cape Town Intl. Airport (CPT) - 13 miles

    Reviews

    Ambassador Hotel 2008.07.03
    Recommended Trip type: All Others "great sea views"

    Reviewed by J of London on Jul 3, 2008

    stunning location - convenient for all the beaches and town. Staff are very attentive.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Ambassador Hotel 2008.04.20
    Recommended Trip type: All Others "First class"

    Reviewed by E of London on Apr 20, 2008

    Superb Hotel.Service excellent,brilliant views of Bantry Bay. Room nicely furnished and spacious. Food the best we tasted in Capetown,The chef David Winton was excellent.Cannot fault this hotel and good value as well.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Ambassador Hotel 2008.04.19
    Recommended Trip type: All Others "All we expected and more"

    Reviewed by J of Kent on Apr 19, 2008

    We chose this hotel because of the favourable reviews on the website and we weren't disappointed. It is right on the coast so the sound of waves splashing (or crashing if windy) lulls you to sleep and the sunset views are unbeatable. Excellent breakfast choices, both buffet and cooked, and the restaurant deserves its local reputation - imaginative food expertly cooked. You do need to book for dinner. Charming staff, especially the valet-parking guys and doormen. V helpful front desk. All our requests, e.g. for a particular sports channel to watch Man U, were met. We'd definitely go back there and will recommend to friends.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 8.0 Room Cleanliness
    Ambassador Hotel 2008.02.04
    Recommended Trip type: All Others "Fantastic views"

    Reviewed by P of West of Scotland on Feb 4, 2008

    The Ambassador is one of the best views I have experienced from a room and also the restaurant 'Salt'. We stayed in the executive suites which was not only a lovely room but had a spectacular view over the bay. The restaurant 'Salt' was great with the best sunset view I have experienced anywhere in the world!

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness

    The following English reviews were posted by Hotels.com guests from other countries

    Ambassador Hotel 2009.07.27
    Recommended Trip type: All Others "One of my best hotel experiences in years"

    Reviewed by a Hotels.com guest on Jul 27, 2009

    The sunsets are breathtaking from the hotel lobby, bar, and dinner. Food was well above average, wine selection at the bar excellent and tastes of 75ml kept me busy for several evenings. Service was superb - everyone seemed to know my name and want to ensure I had a great time. My biggest regret? That I forgot my wife. While it is a great value and seemed good for business, I was there for pleasure, and clearly this hotel could be an excellent romantic get away.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Ambassador Hotel 2009.06.08
    Recommended Trip type: All Others "A Cape Town Pleasure"

    Reviewed by V of Welshpool Powys on Jun 8, 2009

    Great time. Staff always ready with a smile and nothing was too much trouble . Would highly reccommend.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Ambassador Hotel 2009.03.31
    Recommended Trip type: All Others "Excellent friendly service"

    Reviewed by F of London on Mar 31, 2009

    Excellent hotel. The restaurant has lovely views out to sea. Swimming pool isn't enormous but fine for a dip. The staff were all excellent and very friendly - especially to our 18 month old daughter. Had a suite which was a very good size (the bedroom on its own was bigger than most hotel rooms, and on top of that was the hallway, kitchen, bathroom and lounge, with a balcony looking out to sea). Would definitely recommend - for a reasonably priced hotel it works very well.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    Ambassador Hotel 2009.03.19
    Recommended Trip type: All Others "Executive Suite v Ocean View Room"

    Reviewed by J of SE England on Mar 19, 2009

    This hotel is superbly positioned in Bantry Bay. Last year we had a sea view room in the main hotel. This year we stayed in the Executive Suites which is a building on the opposite side of the coast road from the main hotel building. We were on the fith floor (of six) which gave us a good view of the sea over the roof of the main building. Lower floors would not do so wel. We found the suite to be large but with rather dull decor and, by standards of other suites, underquipped. It is advertised as suitable for family stays, but there was no washing machine, ironing board or iron. The latter two were requested on the first day, but never appeared. Television reception was poor on two rather small sets, but suddenly improved on the last day. If we visit this hotel again we will revert to a sea view room. The restaurant was still excellent and, as with all meals in SA, very reasonably priced for the foreign visitor.

    Overall Rating

    6.0 out of value="10"
    • 6.0 Hotel Service
    • 8.0 Hotel Condition
    • 4.0 Room Comfort
    • 8.0 Room Cleanliness
    Ambassador Hotel 2009.02.14
    Recommended Trip type: Family "The Hotel to stay in when visiting Cape Town"

    Reviewed by a Hotels.com guest on Feb 14, 2009

    The hotel was truly outstanding and in a great location. The hotel was just stunning and the food was very good as well. I will go to again and tell friends visiting to stay here as well.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Ambassador Hotel 2009.01.29
    Recommended Trip type: All Others "Ambassador Hotel is Top Class"

    Reviewed by M of Ireland on Jan 29, 2009

    Arrived 24 hrs late due to fog in LHR. Hotel made day suite available to us from 7 AM until our room was ready at 2 pm. Had previouslet stayed here 3 years ago and found it all moderenised and tastefully redecorated. Staff are so helpfull and friendly and wonderful Breakfasts are enough to take you through whole day. We would stay there again when in CPT.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Ambassador Hotel 2008.11.23
    Recommended Trip type: With Friends "Great room for the money"

    Reviewed by Betsy of Chicago on Nov 23, 2008

    I recently stayed at the Ambassador Hotel for four nights and can't say enough about how wonderful it is! For the price, you get a spacious, beautiful room (I had a seaside view - a must) and a nice breakfast at Salt every morning. I fell asleep every night listening to the ocean break against the rocks below. The staff is wonderful and will take care of your every need (Amanda was more than accomodating). Very good value for the price!

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Ambassador Hotel 2008.11.20
    Recommended Trip type: All Others "Suites not the best option"

    Reviewed by c of Dublin on Nov 20, 2008

    Overall this hotel is good and in a great location. However please beware that the suites are not in the main building. We booked a suite for our stay thinking it would be the most luxurious available in the property. The room was nice however when booking it they neglect to tell you that the actual suites are in a separate building away from the main hotel and across a busy road. Breakfast is served in the main hotel so you have to walk to the main hotel each morning which is far from ideal and a bit misleading when booking. Access to the building with the suites is also poor through a garage or a manned door which is rarely manned!

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    Ambassador Hotel 2008.11.10
    Recommended Trip type: All Others "Excellent Quality Hotel Convenient Access"

    Reviewed by a Hotels.com guest on Nov 10, 2008

    Well maintained and excellent decorations...you won't be disappointed in the professional service!

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    Ambassador Hotel 2008.06.04
    Recommended Trip type: All Others "Outstanding Customer Service"

    Reviewed by Julie of Phoenix on Jun 4, 2008

    Everyone at this hotel was a pleasure to deal with. We checked in after room service had just closed and the staff re-opened the kitchen so we could get something to eat. They were very courteous and accommodating.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    Ambassador Hotel 2008.05.19
    Recommended Trip type: Family "Great view from main building"

    Reviewed by a Hotels.com guest on May 19, 2008

    Suites are located across busy street from hotel. For better view, no traffic noise and lower price, book a regular room overlooking a beautiful seascape. Good restaurant with beautiful view. Very helpful staff.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Ambassador Hotel 2008.03.06
    Not recommended Trip type: Romance "Dining Room Service"

    Reviewed by Charles of Hoskinson on Mar 6, 2008

    Since my last visit, the Ambassador has renovated their dining room, and takes reservations from other than guests. During my 3-day stay, we were only able to eat in the dining room for dinner one night, this after much complaining. This was to be a Valentine's Day celebration for my wife and myself, and we had to dine out. Hotel guests should be given preference in the dining room.

    Overall Rating

    6.0 out of value="10"
    • 2.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Ambassador Hotel 2007.12.22
    Recommended Trip type: Business "Excellent location and Service"

    Reviewed by Truman of Atlanta, GA USA on Dec 22, 2007

    Great view of the Atlantic Ocean from your room. Lobby at street level and rooms flow below overlooking the rocky shoreline. Pool deck on lowest level is very protected and great space. Rooms ultra modern as is bathroom. Lots of use of glass and mirrors. Bathroom on small side but very adequate.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Ambassador Hotel 2007.11.27
    Recommended Trip type: Romance "greate room for the money"

    Reviewed by mister BNO of New orleans on Nov 27, 2007

    Good hotel if staying in cape town. very personal service from the staff if staying in the suites. I felt very safe in spite of some safty warnings. Security very friendly and helpful. The receptionest are very helpful at the switchboard in the suite area. Would give greate advice on where to go and not to. Cams Bay very near. Ask for Daphane for very personable service and advise about the area. I think this was a good location. Away from the crowd but close enough.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Ambassador Hotel 2007.09.18
    Not recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Sep 18, 2007

    This guest did not leave a comment.

    Overall Rating

    2.0 out of value="10"
    • 6.0 Hotel Service
    • 2.0 Hotel Condition
    • 2.0 Room Comfort
    • 2.0 Room Cleanliness

    The following foreign language reviews were posted by Hotels.com guests from other countries

    Ambassador Hotel 2009.03.09
    Not recommended Trip type: All Others "Inte imponerat på service"

    Reviewed by P of Helsingborg on Mar 9, 2009

    Ganske trevligt hotel, rummene lite slitna til priset. Restaurant Salt kan rekommanderes; trevligt och prisvart

    Overall Rating

    6.0 out of value="10"
    • 4.0 Hotel Service
    • 6.0 Hotel Condition
    • 6.0 Room Comfort
    • 6.0 Room Cleanliness

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    Enter stay dates for availability (Enter your travel dates)

    dd/mm/yyyy
    dd/mm/yyyy
    Adults Children
    age 18+ 0-17