We had a great stay here! We were too late for the shuttle they provide but can fare to the attractions we went to was under $8.00. Rooms were clean and the breakfast was fantastic!Genuine Hotels.com guest review
"The hotel was not close to downtown attractions."
The hotel staff was very accommodating in checking in and checking out during the stay.Genuine Expedia guest review
"Bathroom needed plaster and painting touchups"
The hotel was in a good vicinity. It was easy to get to and find. The hotel was clean and the breakfast was excellent. The only real problem that we had there was the bathroom needed to be touched up with paint and plaster inside the shower area.Genuine Expedia guest review
Great breakfast!Genuine Hotels.com guest review
"first time to Nashville"
The hotel staff was very friendly and very helpful! When we arrived they let us check in an hour early and helped us with shuttle information as well as information about downtown. The room was nice and clean although it looked like it needed some updates. The bathroom did not have a fan which made it very hot after the showers. The pool was nice and […] the breakfast was delicious. The hotel is right next to opryland and oprymills and it took us about 15 minutes to get to downtown. I would recommend staying here. Read moreGenuine Hotels.com guest review
"Walking distance to the grand ole opry"
Loved our stay here. Beds were very comfortable. Breakfast was awesome. Went to Bob Evans for dinner and it was great. Also walked to the Backstage Opry restaurant for dinner and it was phenomenal. Will stay here againGenuine Hotels.com guest review
We had a great time with the outdoor pool, and loved the breakfast and staff.Genuine Hotels.com guest review
Very nice stay at this hotel! House keeping kept everything very clean and provided new shampoo and conditioner every morning (I forgot mine) so that was very nice. The only thing that was off was the door to the pool didn't open from the outside (with your room card), so you had to enter through the front entrance. No biggie though. Over all, great […] stay! Read moreGenuine Hotels.com guest review
"Nice hotel new to Gaylord."
Nice hotel, clean comfy room, nice size outdoor pool, close to mall and Opryland. Breakfast area was very small.Genuine Expedia guest review
"Good location from Opry House!"
Centrally located for our visit. Staff was great. Breakfast was good. Beds are HARD. Hot shower was nice after sleeping on a board!Genuine Expedia guest review
"Good base for Nashville stay"
Very nice hotel with a good price. Can walk to Nashville Palace for live music. Grey-line tours can pick you up at hotel. Free breakfast was OK.Genuine Hotels.com guest review
Clean rooms, friendly staff, close to good restaurants & attractionsGenuine Expedia guest review
I love Country Inn & Suites - have stayed at many of them over the years. I believe this hotel was the victim of the 2010 flood and it smelled like it. The room was overall clean and the service at CIS is always great, but the smell was overwhelming. The pool was nice and so was the hot breakfast. Only 2 minutes from Grand Ole Opry so that was nice […] . Read moreGenuine Hotels.com guest review
Great stay the family really enjoyed! Very clean and very comfortable beds!Genuine Hotels.com guest review
No automated doors to help you when you're loaded down with luggage.Genuine Hotels.com guest review
I really enjoyed the hotel and the breakfast they served. Housekeeping was responsive and the room was very clean.Genuine Hotels.com guest review
good location and very affordableGenuine Hotels.com guest review
"close to all must-see sights"
We really enjoyed our stay their. The continental breakfast was great. I really most impressed with the library in the lobby area. My 5 year old daughter loved me reading books to her at night.Genuine Hotels.com guest review
"Hotel Not Bad"
I was in Nashville for a convention and stayed at the hotel, having stayed at a wonderful Country Inn in Boise. The place was okay, but took forever to get checked in and finally had to leave keys on desk to rush to convention since no one came (waited ten minutes) the next morning to the desk. Also, I had been told a few days earlier to call the day […] of my stay to find out about an early check-in. The day I called the girl wouldn't give me an answer, told me I'd have to come to the hotel to see if room was ready. The meetings I had that day made this very difficult. Didn't find the staff eager to work with me~ Have stayed in worse and it's a well-lit safe area. Read moreGenuine Expedia guest review
"Close to the Gaylord"
Came in late. Keys didn't work. After rekeying got in hot room. Noticed puddle on floor by toilet. Hoped it was water. Shower drain didn't. Sink drain didn't either. But the internet worked. Very worn beds. OK except for all that it was great.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson Nashville We apologize you were not satisfied with the condition of our rooms during your stay. Your comments are valued and we appreciate you taking the time share your experience. I will have the problems you have mentioned checked by our Maintenance department and I assure you that we will continue to strive to give our guests the best possible lodging experience.
"Good location near the Opry and General Jackson,"
Room was clean although the facilities were dated. The bed was comfortable and pillows satisfactory. The continental breakfast was more than adequate. The young lady who worked the check in was great and very personable.Genuine Expedia guest review
The price was right. The room was nice for us. We were able to cut through Bob Evans and McDonald's parking lots to cross the street to walk through the Opryland Resort, then on to Opry Mills shopping mall, ate supper at the mall, then evening at Grand Ole Opry. The walk was doable and enjoyable. It was nice to the car at the free parking of the hotel […] and not deal with the traffic. The front desk was really helpful to answer questions about tourist things in the town of Nashville. The hot breakfast was different both day we stayed and was good with lots of variety. Coffee, tea and cookies were available all day/night at the front desk. Read moreGenuine Expedia guest review
This is a very nice place to stay, the beds and pillows are by far better than any other place we stayed.Genuine Hotels.com guest review
"Nice hotel close to Opry Mills"
My daughters and I were in town for a concert. The hotel was in a convenient place for eating out and getting to and from the downtown Nashville area without a lot of twists and turns.Genuine Expedia guest review
"Excellent place but stiff beds"
I loved everything about my stay except for one thing, the beds were way too stiff! I woke up with sore shoulders and back every morning.Genuine Hotels.com guest review
I visited on a business trip. The hotel was always clean friendly helpfull staff. The breakfast was more than simple continental breakfast and the item were constantly being refilled. The room was cozy, bigger than expected.Genuine Hotels.com guest review
Close to restaurants and Grand Ole Opry.Genuine Hotels.com guest review
We had a excellent stay. The front desk lady was awesome ... Very friendly and helpful. We love Tennessee .... As a matter of fact, I'm going to book a few more nights there now!! Thank youGenuine Hotels.com guest review
Excellent location within walking distance of Opryland attractions. Front desk staff exuded southern hospitality. Coffee and cookies at the desk was a nice touch. Cozy, comfortable room. Not to mention theirs was the best hotel provided breakfast I've ever experienced.Genuine Expedia guest review
a little high on price for just a night for sleepingGenuine Hotels.com guest review
Jones was awesome and very courteous. Give the man a raise and better hours to work! He is the reason I will stay there againGenuine Expedia guest review
"Great hotel for the Price"
This hotel was a good value for the price. The staff was helpful and friendly and went out of their way to help. The rooms could use some upgrading, but were clean. The only negative was the unvented bathroom and mold issues around the tub/shower area. Breakfast was better than most, and included hot and cold items that changed every day. Fresh baked […] cookies were available all day long. The pool area was small but maintained. We would stay here again. Read moreGenuine Hotels.com guest review
"Close to the Grand Olde Opry"
The hotel was clean and very convenient to the Grand Olde Opry. The staff was helpful and provided tips on where to go and what to do. Biggest drawback was the lack of dining choices in the immediate area.Genuine Hotels.com guest review
Everything was convenient! The hot breakfasts every morning saved us from going out to eat, although there were lots of restaurants nearby. My husband especially liked the fresh baked cookies that are in the lobby each day along with the coffee station that was open round the clock.Genuine Hotels.com guest review
"Don't order room service!"
Our stay was pretty good for the price except for the one night we decided to try the room service. The room service comes from an outside restaurant and they overcharged us by about $15.00. There were only two of us and our bill for one meal each totaled $42.00! The prices listed in the room service menu were not accurate. I informed the front desk […] and she said she would tell the manager but I never heard from the manager. Read moreGenuine Hotels.com guest review
"Doesn't add up"
I stayed in a king room the night before in the same hotel chain in a different town. I'm 6'5 and it was a very comfortable king bed. Then, I got a king suite at this hotel and my feet hanged off the bed. I asked the desk clerk how was it I had a smaller bed in a king suite in the same hotel chain. She got the manager on the phone. I could hear him […] and he was very dismissive. He was supposed to call me on Monday morning. Today is Friday. I still haven't heard from him. Very poor customer service. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Nashville Dear Ron, I am sorry that I did not contact you in a timely manner. We have a National conference in town that has monopolized most of my time. In regards to the size of the bed and the difference you have experienced from one Country Inn to the other, I can only assume that the bed you stayed in previously must have been a California King bed which are a little bigger. I can only assume this because I know that all of our suites have a standard size king bed in them. It even says so on the mattress tag. I did not intend to be dismissive to your concerns. I was not clear on what you wanted me to do for you. I do not have any rooms in our hotel that have a bed any larger than the King. You reserved a King suite and that was what you received. I am sorry that your 6'5" frame did not fit on the bed but I do not feel that it warranted a discount since you got what you reserved. I do appreciate your feedback though.
We were close to everything in the area.....It was a good SPRING BREAK...Genuine Expedia guest review
"Nice hotel close to Opry Mills"
Very easy to get to the hotel. Wi-fi easy to connect to. Breakfast was good with fruit, waffles, eggs, etc.Genuine Expedia guest review
"Nice hotel but I'm picky"
The staff was unbelievably nice and helpful!! So sweet and offered so many cookies to us! The room was clean and bed were a little too soft. Dated carpet in the halls and mediocre breakfast grains. Fruit was good.Genuine Expedia guest review
"Comfy, friendly, and convenient"
Room wasn't fancy, but it was comfy -- and that's the most important feature for a good night's sleep. Friendly staff. Nice complimentary breakfast to get the day going. Great location, just minutes from Gaylord Opryland Hotel and Grand Ole Opry, and just a short drive away from downtown: a high-energy hub of activity, with live country music in every […] restaurant/bar along Broadway and Second Streets. Glad we picked Country Inn & Suites for our stay. Enjoyed a fantastic 3-1/2 days in Nashville. We'll be back! Read moreGenuine Hotels.com guest review
"Better than I had hoped for"
The hotel room was perfect. We had a sitting room and a seperate bedroom. We stayed there for three nights, so the seperate rooms were very nice. We were able to sit and watch tv before going to bed, just like home. We were attending a conference at the Gaylord and I didn't want to spend the money on the overpriced hotel room there. Our room was better […] than the Gaylord's room and it was half the price. Read moreGenuine Hotels.com guest review
Clean, but older, hotel. Location makes up for everything. Across the street from Opryland hotel and lots to do with in walking distance.Genuine Expedia guest review
good place to get a comfortable night of rest and some work done. quiet hallways. no smell of chlorine from the pool. cleaning staff nice and friendly.Genuine Expedia guest review
Would stay here the next time I am in town.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Nashville Thank you for you review of our hotel. We were very glad to have you with us. Please come see us the next time you find yourself in Nashville.
GREAT place to stay! Very friendly and helpful staff. Our room was very clean and the hotel was in a great location. We will definitely be back!Genuine Hotels.com guest review
"Awesome staff, clean rooms!"
Stay here any time! Staff was very courteous and helpful and welcoming.Genuine Expedia guest review
Great hotel. Breakfast is the best I've seen at "Free breakfast" stays. Will stay again!Genuine Hotels.com guest review
Room was very convenient for what we needed. Room was clean and staff was friendly.Genuine Hotels.com guest review
Will stay again when in this area.Genuine Hotels.com guest review
"Great location, awful bed"
The hotel staff was great, Constance at the front desk was such a sweetie. The room and bathroom were good sized, and we did not feel crowded. The only problem is that the bed was SO uncomfortable! It's an older box springs mattress, very soft, and I don't think we slept more than few hours the entire night. I felt every move my roommate made and vice […] versa. We decided to extend our trip to Nashville but went to another hotel the next night. Read moreGenuine Hotels.com guest review
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