Didn't have time to experience much of the hotel but the person at the desk was great. Information about fun things to do and asked what floor we wanted.Genuine Expedia guest review
Erin's were very old, stuffy and outdated. Stains on the carpet. Bed and towels had a funny smell.Genuine Expedia guest review
"Responsive Staff, Clean Beds"
The staff are extremely responsive and pleasant to deal with. We asked for some extra blankets, pillows, and shampoo bottles and the night manager came right up with everything we asked for plus more. The room itself was unremarkable. I couldn't get the TV to work, but we were too tired to ask for help on that. The ac/heat fan was ineffective. Beds […] were very clean - we checked them for bedbugs - everything was sterile. All in all we spent a comfortable night, made very much better by the attentiveness of the staff. Read moreGenuine Expedia guest review
Poor upkeep, carpet was dirty. Door was not properly shutting. Did not feel safe.Genuine Expedia guest review
"Not yet ready to start operation"
This hotel can become a good place to stay one day. But not while we were there. No Wifi. No pool. No jacuzzi. Construction on going everywhere.Genuine Hotels.com guest review
"a dreadful experience for our family"
They charged $45 for valet parking. It doesn't make sense.Genuine Expedia guest review
Response by Bay Park Hotel Dear Valued Guest, We believe there is some misunderstanding as we do not charge for our parking. Our parking has always been complimentary. Maybe it was another property that you were referring to?
Found hair in the ice bucket and the shower was complete clog !!! And finally the heather did not work.Genuine Expedia guest review
Everything was decent... nothing great. I've never expected much from a continental breakfast, to say there's was a disappointment is an understatement. Other than that is was just OKGenuine Expedia guest review
"Where was the wi-fi?"
Not a bad hotel, though paid to much for what wasn't offered while we stayed there. Got this hotel because they had free wi-fi that wasn't even working and the bar and restaurant were both closed. These are things that need to be stated on the site when making reservations. Staff was nice and rooms were clean though. Thought the beds were especially […] comfortable. Read moreGenuine Hotels.com guest review
"Very satisfied for the price"
Service was great. The front desk even called a cab for us to get back to the hotel from downtown monterey.Genuine Hotels.com guest review
The hotel itself was great. The room was clean, quiet and centrally located. My issue with the hotel was that the restaurant was closed for remodeling and we were not made aware of this when booking the room. The main reason I picked this hotel over another was because it had a restaurant in it. After settling in, my daughters and I went upstairs to […] go check out the restaurant amd instead of finding it open, there was a sign stating that the restaurant was closed for remodeling. I was extremely upset and felt that we should have gotten a discount on our room since the hotel did not have all of the accommodations that it stated it had. Read moreGenuine Hotels.com guest review
It was very very OLD hotel !!Genuine Hotels.com guest review
"Noisy and smelly"
Have stayed here many times in past and returned annually, but was disappointed this time. The room was malodorous; front desk offered another room, but it wasn't any better. May have been due to remodeling and construction. When "neighbors" in room next door returned to their own room at 2 AM yelling and hitting walls, front desk did not answer the […] phone on two separate attempts. Almost called local police when said neighbors attempted to open our door instead of their own. This trip may have been an aberration, but am unsure about future visits. WOuld not want to lose that much sleep again. Read moreGenuine Expedia guest review
"Easy access to the freeway"
We had a room that was right behind a gas station and it was very noisy. The window curtain was not adequate and the light from said gas station lit up our room all night. On the positive side, the registration process and all other staff related events were very helpful and cheerful. The room was in need of remodeling but was very clean.Genuine Hotels.com guest review
Great location to access Monterey downtown, 17miles drive, and Carmel.Genuine Expedia guest review
"Very good and pet-friendly"
I was impressed (and relieved) to find the hotel was clean and quiet (except for rather powerful toilet flushings!) The nearby road noise was a little distracting--next time I'll ask for a room in the back--but I always travel with earplugs, so was able to sleep uninterrupted. I have seen mixed reviews of pet-friendly hotels, so was very pleased to […] hear no yapping dogs and to witness no dog skirmishes,etc. Would come back any time!! Read moreGenuine Hotels.com guest review
The tv system is ridiculously overcomplicated. Hotel should consider a less complicated tv system. Other than that, the room seemed clean and bed was comfy.Genuine Hotels.com guest review
very nice, the staff was very helpful. The rates were great.Genuine Hotels.com guest review
We enjoyed it very much,the weather was a beautiful ! The only complaint was I wish the shower pressure was stronger.This was my second stay within 3 weeks and we had another room with same issue.Everything else was fine!Genuine Hotels.com guest review
Check-in was quick and hotel staff were very friendly. The hotel does not have an elevator, and the restaurant is closed except for the free continental breakfast for hotel guests. The jacuzzi looked like it hadn't been cleaned in a while (found a ring in there with calcium deposits growing on it!), and the pet-potty area had not been cleaned in a very […] long time! The room was comfortable and CLEAN, but the bed was very wiggly and the pillows were of poor quality. The hotel IS pet-friendly; however, Hotels.com gave me incorrect info regarding the pet fee, so I was shocked at check-out when the hotel gave me the REAL price for having my pets stay with me! But the hotel did offer to credit me part of the pet fee, even though it was not their fault for Hotels.com giving me wrong info. I will likely stay at Bay Park Hotel again. Read moreGenuine Hotels.com guest review
Paper thin walls. Heard more from neighbors than I really wanted to.Genuine Expedia guest review
"Clean room. Bed comfort just okay."
The room was very clean. The bed was not all that comfortable. Bed seemed out of sync with the quality of the room. Felt like they needed to replace the mattress. Shared a room with my daughter and she said the same about her bed.Genuine Expedia guest review
Good location, clean, with accommodating staff. It's a nicely kept hotel comparable to Fairfield Inn, Holiday Inn, etc. No breakfast included, but 10% off at the restaurant if you don't want to try some of the good places nearby in Monterey.Genuine Hotels.com guest review
"It's Motel not Hotel"
The staff was very friendly, and greeted me politely from the first minute. However, be warned, this is more of a motel than a hotel. There is a gas station on the corner within the vicinity of the motel. I encountered several homeless people who were drunk and harassing. This made me realize why there were 3 locks on the doors. The carpeting was sticky […] as well as the furniture. The area where there are stairs to the different floors looks like it has been urination stains. Then when trying to go to bed, there were several loud confrontations out between the hotel and gas station. Probably between staff, and the homeless. If you can put up with these conditions for an overnight stay, then do it. Read moreGenuine Expedia guest review
It was ok. Would be nice to have microwaves in rms. Breakfast at crazy horse was great.Genuine Hotels.com guest review
Pet friendly should have more area for dogs to walk and use bathroomGenuine Expedia guest review
We have stayed here before and the rooms were better. On this trip our room was disappointing, the queen bed was smaller than a queen and the pillows were awful! On the other hand; we forgot an item after checkout and housekeeping found it and mailed it too us quickly.Genuine Expedia guest review
"great for everyone！"
GREAT!!!!!!!!CRAZY HOUSE is GREAT!!I'LL BE BACK！！！Genuine Expedia guest review
"Great Hotel for a Getaway"
Very nice hotel and staff. Loved the location of shopping and food areas.Genuine Expedia guest review
great people great crazy horse restaurant. we would return again.Genuine Hotels.com guest review
Had a wonderful stay location was very convenient and staff was polite and accommodating. Would recommend this hotel to anyone and everyone prices were also reasonable.Genuine Hotels.com guest review
"Convenient to Carmel and Monterey"
Room was neat and clean. Hotel older and in need of some upgrade. Restaurant had a great salad bar at a low price. The bar was a nice gathering place for locals. Enjoyed the stay even though we were a bit jet-lagged.Genuine Hotels.com guest review
Great location, superb restaurant. Rooms a little small and dated but clean and comfortable. Will repeat based on value, location and restaurant.Genuine Hotels.com guest review
The staff were very polite and helpful. I also thought the quality of the rooms was quite nice as well. I would recommend this hotel to anyone looking to stay in Monterey without breaking the bank.Genuine Hotels.com guest review
"Not a Hotel"
This is not a "hotel." it is a motel. We were expecting more of a hotel environment, instead. However, it was nice and very clean (except for the bedspread). It was by far not the worst place we've stayed at.....hotels along the highways are far worse. The main complaint that I have was that our room was facing an intersection between two main streets, […] which caused it to be noisy and somewhat interfered with TV watching. I would recommend this hotel to families with pets--but not to couples who want to get away to have a quiet weekend. Read moreGenuine Expedia guest review
I will stay there again. The employees of the hotel were awsome the food was great at the restaurant in the hotel.was 5 min away from cannery row and fisherman's wharf.rooms were very clean..Genuine Hotels.com guest review
Other than loose bathroom fittings, and stained carpet, the place was great, good restaurant, and bar, nice people, but a gas station right outside the window, and kids hang out in the parking lot..... but no problems...Genuine Hotels.com guest review
"best place yet"
located near everything only 20 mins away from the monterey bay aquerium it was a very nice trip and place for my family we loved itGenuine Expedia guest review
"Not appropriate for non-smokers"
The hotel allows and encourages smoking in corridors, immediately outside nonsmoking guest rooms. I believe this is in direct violation of Monterey City Code. The smoke easily penetrates around the door, so our allegedly nonsmoking room felt and smelled every bit like a smoking room. When I contacted the hotel in the evening about the issue, the front […] desk personnel initially offered to move us to a different room, but then sold the room before we could change rooms. Read moreGenuine Expedia guest review
"A cheap motel would be better than this"
Hotel has seen its better days. A cheap motel offers more. This hotel is pet friendly so be prepared to hear barking dogs. Slamming doors and toilets flushing kept us awake through the night. The rugs were dirty and there is no free breakfast here. I won't stay here again.Genuine Expedia guest review
"Anywhere but here"
Damp bedding, yellow (urine?) stain on bed-cover. Brown (blood?) stains on curtains. Requested a rollaway bed on Expedia - no feedback, no warning, no rollaway. My kids spent the night in the damp beds, me on the floor, listening to the hotel's generator, airco, the noise of trucks going by 30 yards away..... Turned on the heating - the noise kept […] the kids awake... The worst night I ever spent in a hotel in California. The convenient parking did not suffice to offset the discomfort. Read moreGenuine Expedia guest review
"Many little annoyances"
My first impression was good. It's convenient, clean, well furnished, nice staff. But later on some little things became apparent that were not so good. The alarm clock showed the wrong time by 20 minutes. Normally I would just reset it and use it to wake me up. This clock was extremely complicated (designed to interface with your iPod), and I spent […] a long time trying to set the time. (I am an engineer and can normally do these things easily.) I ended up calling the staff to come reset it. You have to unbolt an unlabeled cover on the back to expose some extra buttons. No instructions provided. The TV and its remote didn't work until I did some troubleshooting. Simple but annoying. A lamp was not plugged in, and another was mechanically broken. The room had a refrigerator. Maybe that's useful to 10% of the visitors, but it was placed right next to the bed, so it keeps the rest of us awake at night with the compressor motor switching on and off. My conclusion is that this is one of those hotels whose management never stays in its own rooms, so these little things never get noticed and fixed. Read moreGenuine Expedia guest review
"Very Dog-Friendly Hotel in Convenient Neighborhood"
This is a great hotel for travelling with dogs! At check-in, they gave us dog biscuits & a rope & canvas disc toy, which my puppy loved. They have a decent room service menu, though if you give them your cellphone number, you may leave your dog in your room while you dine in their restaurant. They provide an area in back for your dog to do his business, […] and a station with bags to clean up after your dog. When I checked out, the two women behind the desk came around and held the dog & asked all about it, so it is obvious they have a real interest. I have stayed in some hotels which take dogs but really barely tolerate them. Bay Park was a very welcoming & relaxing place to stay with your pet! Read moreGenuine Hotels.com guest review
"excellent customer service"
we were very pleased with our accommodations and will definitely stay with them again!! check-in was friendly and even though we arrived very early, our room was waiting for us. our room was clean and was spacious with a decent view. a couch for kickin' it while watching a nice flat screen. the restaurant food was delicious with huge portions. we decided […] to take it back to our room and they insisted we go relax while they prepared it. a call came in when it was ready. ahhh....they will spoil you!! Read moreGenuine Hotels.com guest review
It was a quick visit but a nice hotel, wish we would have known we were getting the ADA room though because we were hoping for a bathtub. The bed wasn't super comfy but the room was nice and big and the hotel was easy to get too. Overall a nice place and we'll come back. ThanksGenuine Hotels.com guest review
"Not a walking distance from cnter"
The room was fine. Haven't really used any services. We like to walk, so we walked to the center and back and it was a bit too much, especially walking back at night. The neighborhood in the dark doesn't encourage walking. The restaurant is very good and inexpensive. Excellent salad bar if you like salads for lunch. On the way back we stayed in another […] motel, but came back to this restaurant. Tell them you're guest at the hotel and you'll get a 10% discount. Read moreGenuine Hotels.com guest review
"A great place in 1960"
Of all the hotels, 6-different ones, that we stayed in this past week, this one was the worst and most expensive! It was probably a great place to stay in the 60"s as everything seemed old and tired.Genuine Hotels.com guest review
"Hotel clean, average"
Our stay was fine. The room was small but clean. It's farther out than we usually stay from downtown Monterey but it was quiet. We were on the back side of the hotel.Genuine Hotels.com guest review
"Visit to MPC"
Room was very clean. Beds were comfortable. Staff at check in and check out were so nice. We will definitely stay here again.Genuine Hotels.com guest review
"Noisy, but otherwise fine"
If you're looking for a place to crash while you're touring Moneterey , this hotel is fine. I would classify it more as a motel than a hotel - meaning that it's good enough for a place to sleep but not really somewhere you want to spend any amount of time. It's reasonably comfortable but very noisy. We could hear everything in the hall and rooms next […] to us and the toilets sound like jets taking off, and can be heard all day/night long from the adjoining rooms. Read moreGenuine Hotels.com guest review
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