"Better than expected! I recommend this hotel"
Good hotel, clean, price is definitely good for what you get. I expected much worse, the hotel was very nice. Neighborhood is quiet, room is comfortable, beds are perfect! I slept like a baby:) Highly recommend this hotel, it definitely has 4 starsGenuine Hotels.com guest review
Rooms were clean, beds were comfortable, bathroom was nice. The staff was very helpful. Nice to have the weight room there even though all of the equipment was very old. One request would be to PLEASE get a new treadmill, the one in the room will not let you start until you put in your height weight distance and calories you want to burn.Genuine Hotels.com guest review
"My favorite place to stay"
Everything I love! Thats it!Genuine Hotels.com guest review
The hotel is conveniently located right off of Highway 1. Unfortunately it is a bit far from downtown and Cannery Row. It is walkable if you have comfy shoes, maybe a mile or two. It wasn't a big deal for us as we were happy to drive or take a cab. The service at the hotel was very friendly and accomidating. I was having an issue with my key not working […] and I was treated well and the problem solved. The rooms are clean and well maintained. I didn't see elevators so we lugged our stuff up stairs. The beds and pillows were super comfy (most important thing in a hotel IMO). It was very quiet even over the weekend. There is plenty of parking. Some remodeling contruction was going on but didn't create a mess and no noise as they don't work over the weekend. The hotel has a cute little lounge with a full bar, plenty of seating and a pool table. There is also a restaurant that smelled great but we didn't eat at. Overall a great hotel stay Read moreGenuine Hotels.com guest review
good stay convenient without traffic. Walls thin, can hear water at times. Beds very comfortable, clean rooms.Genuine Hotels.com guest review
"Comfortable and convenient"
the room was great. the only thing with a location being on a major rd was that it was a bit loud with traffic noise at night. beds were very comfortable, shower & bathroom were great. Room size was excellent and did not feel crowded at all.Genuine Hotels.com guest review
"Older property still a good value"
An older property. Could use some renovation. Quiet neighborhood. 5 minutes from Canery Row and Monterey Aquarium. Good value.Genuine Hotels.com guest review
location was fantastic! As reported online hotel is in middle of renovation but swimming pool was closed, toilet was difficult to flush, shower was cold, Outlet was exposed and hanging from wall. Asked if we could switch rooms and did not receive an answer by time we left. It was so cheap but we definitely have stayed in better facilities within a few […] blocks of this hotel. Read moreGenuine Expedia guest review
This hotel was adequate but I will not return. Negatives include musty odor, dampness, and no continental breakfast.Genuine Expedia guest review
Hotel was good, great location - a little confusing getting here but we made it.. We loved the beds very comfy!!Genuine Hotels.com guest review
"Quick night's stay"
Was just looking for a nice place to stay for an overnight trip with my mom. Bed was a little hard, and room was small (only one night stand) but we were in and out.Genuine Hotels.com guest review
Plumbing Problems, no discounts, just wasent worth it.Genuine Expedia guest review
"Great hotel room, location, and stay"
It was a great place and definitely recommend! We liked the room and hotel amenities.Genuine Expedia guest review
"Nice location but a little noisy"
Nice clean room but loud near highway... Staff were friendly and weather beautiful... Room was pretty good size and view was okGenuine Expedia guest review
"Better places to stay in Monterey"
Would not stay at this hotel again. We had problems with our toilet from day one, it wouldn't flush and we had to have the service guy come to our room twice to fix. Was told over the phone a week before our visit that I could get a roll away bed in our room but upon arrival was told that our room could not because of fire code. Would have been nice […] if the hotel had their act together and had told me this prior to making my reservation. Read moreGenuine Hotels.com guest review
"Cannery Row is a short drive away"
Decent room. Good location. Friendly staff. Not too far from Cannery Row or the Fisherman's Wharf.Genuine Expedia guest review
"Just so so"
It'd be just good for business trip not for family trip.Genuine Expedia guest review
"nice, close to mall, downtown, wharf"
Fast check in, no delays, friendly front desk,easy check out.Genuine Expedia guest review
"Bicycle chain locking the lobby doors"
I had no choice but to stay here!!! Very upset with the condition of this place! Felt like I was in the ghetto somewhere!!! Hotels.com should really visit the hotels it books!Genuine Hotels.com guest review
"Close to Attractions"
Better than previous year: the owners appear to be modernizing and attempting to attract a more responsible clientele. Service is always friendly, and rooms are undergoing upgrades.Genuine Expedia guest review
"something to be desired"
Upon arrival there was a large party in the main room downstairs with loud music, people smoking outside until 1 am. Beware this room is for rent any night of the week. Otherwise, comfortable beds.Genuine Hotels.com guest review
Overall it was a nice experience .Genuine Hotels.com guest review
"Close to highway and aquarium"
Dirty, small hotel, loud, curtains do not block no light. Do not stay here.Genuine Hotels.com guest review
The room was very clean and tidy. Housekeeping was very dependable and efficient. Overall, our stay was very comfortable and pleasant. We will consider staying here again in the futureGenuine Hotels.com guest review
Room size was adequate. Stained carpet, room looked as if it was thrown together, smelly, but neighboring rooms under construction so may be all the rooms will be getting an overhaul. Outside looks old and looks as if it has not been well maintained for a couple of years. Overall it was just a place to stay for the night but would not spend near the […] $80 a night. It is a $60 a night at best. Read moreGenuine Hotels.com guest review
"Last time stay in this hotel"
It appears the hotel is under new management, maybe and under construction. We like the location, but were disappointed that the hot tub was closed the second day of our stay. In addition, the carpet had sticky stuff and there was hair in the shower. Would stay again for a free night to see if things changed.Genuine Hotels.com guest review
"Good value for the price"
Our stay was pleasant. The only issue we had was with the heater. You either kept it on all night - which was loud and made the air very dry - or you shut it off in which case the room got very cold. There was nothing but a sheet and very thin comforter on the bed - no blankets in the room or on the bed - so the first night we were cold. Other than […] that, the room was perfectly fine for our weekend getaway. Read moreGenuine Hotels.com guest review
"Comfortable, clean hotel for a good price"
This is a nice clean, comfortable no-frills hotel with friendly staff and a good location. Seemed as though the property was under renovations when we were there, and our room seemed to be about half way through an updating (new linens, towels, bed, TV, heater, but older fixtures, furniture, wall paper, carpeting... for example.) Overall we were pleased […] with our stay, the beds were very comfortable and the room was very clean. The swimming pool was uninviting though, very much in need of an upgrade and some maintenance. I would recommend this hotel to anyone looking for a comfortable place to stay when visiting or touristing the Monterey area. Read moreGenuine Expedia guest review
"Convenient locale; updated rooms; nice staff"
The lady checking us in was wonderful. Traveling w/kids n she allowed us to heat up some food in the micro and offered input about local eateries. The rooms were fine for the price. Bed & pillows both were comfy (which is hard to find at this price point) and had 'modernized" covers to make the room seem more up to date. The heat/air in the wall/window […] made it feel a bit like a motel 6 and the lack of counter or shelf space in the bathroom was also disappointing. The rooms are a bit small for a family of 4 but if you're using it just for sleep, it does the trick. The mall is across the street & has plenty of restaurants, a Starbucks and nice shops. (just wish it opened earlier) Overall, if I just needed a place to crash for the nite, this would do the trick. Easy & fast access to Carmel & Monterrey. Read moreGenuine Expedia guest review
Fine location near a mall, not far from Monterey sights. Comfortable, fairly quiet. Allowed the dog to stay for an extra $30.Genuine Expedia guest review
"Decent place for the money"
Very basic, but clean. Within walking distance to shopping, food and movie theater. Right off the freeway so easy to get to everything!Genuine Hotels.com guest review
"Terrible customer service"
We checked in around 4pm. I reserved two rooms; one for my sister and her husband. We were told that only one room is ready and the 2nd room still needed to be cleaned up and will be ready in an hour. We got 2 rooms next to each other. The front desk gave us keys for both rooms and said just check the 2nd room at about 5 pm. So my sister and her husband […] stayed in our room; then they used the key and went into the 2nd room at 5:15 pm but the room was still not cleaned yet. They came back to our room just to kill the time before they can settle in their room. They checked the room again at 6pm but it's still not cleaned. I was going to call the front desk. My sister was too nice saying they must be very busy and suggested us to go to dinner instead. She believed the room will definitely be ready by the time we came back from dinner. To the contrary, the room was still not cleaned when we came back at 10pm. I called the front desk; the rep said we were given the wrong room and told us to go to a different room around the corner. We said it was not the wrong room. We were able to open the room with the key provided. The rep gave me the map of the rooms location with our rooms circled. My husband was very upset for their story and asked the manager to compensate us for the inconvenience. The manager declined without an apology for their mistake. That was the most terrible experience and service we have ever encountered. I will only reserve with name brand hotels from now on. Read moreGenuine Expedia guest review
When we first arrived the lady that helped us up front was very nice and welcoming. She even let us check in a little bit early. The room was very clean and comfortable. The bed was soft and the pillows were great. The hotel was packed but we never heard any noise from the other rooms even with the little night club there. The location is great if you […] are going to Carmel and to Monterey. I would stay there again. Read moreGenuine Hotels.com guest review
Room was not ready when they said. Office person said it would be ready in 15 minutes checked half an hour later it was not. Again told 15 minutes and he would call us when ready. An hour later after no phone call we checked with him at the desk he said it had been ready but he forgot to call us. Heater kept cycling all night about every 30 seconds […] making quite noisy all night. Read moreGenuine Expedia guest review
"Budget Hotel well located"
Room was small but as advertised. Lobby was small and hot tub did not appear to be open. Pool was definitely closed.Genuine Expedia guest review
"well it ok..."
It's what you'd expect for the price. I had a tight budget and this was ok for my budget. The beds were comfortable and the rooms were clean and updated.They did lack on the maintanance a little as there were a couple light bulbs burnt out. And the carpet could use a shampoo as it had dirt marks in the traffic area. The first step into the room I felt […] disappointed but after a while it grows on you and it isn't that bad... A little on the small side if your traveling with more then two people. It is in a convenient location close to restaurants shopping and a large movie theater and right between Carmel and Monteray... If your looking for a place with a view of the ocean then this is not the place but there is plenty of nice ocean veiws close by... My thinking was save the money for the dinning out rather the spending it on the room were we really didn't spend much time in anyway... We were out most of the time touring all themagnificent sites. :-) With that been said we really enjoy yourself. Read moreGenuine Hotels.com guest review
This property was given a face lift, but failed epically. The wallpaper was peeling off the walls, the night stand had major water damage. Pillows were really tiny and super thick. The blanket is really really thinGenuine Hotels.com guest review
"Good price for the room"
Clean and comfort bedGenuine Hotels.com guest review
"Nice hotel in Monterrey"
We stayed here for 1 night on our 12 day California vacation. We drove from Anaheim and it took most of the day with a stop in Carmel. Front desk staff was very friendly and nice. Room was good for the price, 2 double beds. They had entertainment in the restaurant. We sat at the bar while 1 table did karaoke but left before entertainment started. Great […] prices on drinks during happy hour, before 6? Walking distance to some restaurants. Free internet. Refrigerator in room came in handy for leftovers. Good hotel, great price. Read moreGenuine Expedia guest review
This was a nice place to stay while passing through. Clean and comfortable but a little outdated.Genuine Hotels.com guest review
We have stayed at the bay park hotel for years..... this was the worst.... we have always had a small dog with us and never have we been put in what I would call "the dungeon". I realize they are doing some remodeling but the heater did not work properly (it did heat up the room - but there was only one setting- high heat). There was wallpaper peeling […] off in the bathroom, etc. We do not plan on staying there ever again. Read moreGenuine Hotels.com guest review
"Good price for one night sleep"
It is clean and comfort roomGenuine Hotels.com guest review
good but smallGenuine Expedia guest review
"Top Quality For Price"
I didn't know what to expect with this budget-friendly hotel option. I have to say I have zero complaints: The room was clean and attractive; the staff were friendly and helpful; they allowed pets, so our dog was able to go on this trip with us; convenient location as Carmel is a short drive south and Downtown Monterey is a short drive as well. I would […] recommend this hotel as I would stay there again, myself. Read moreGenuine Hotels.com guest review
My girlfriend and I spend our 4 year anniversary here. Our stay was great!Genuine Hotels.com guest review
"Bay Park review"
The room was generally ok. But, I had to call reception to get the TV to work because it requires two remotes to make it work. This hotel should have Beyond TV instead of the TV system they currently have. The room was very cold all night. The heater just would not heat it. There was no WFI signal in the room. Also WFI did not work in the lobby. They […] should find a new WIfi company to fix their WiFi like Hotel Internet Services. Read moreGenuine Hotels.com guest review
"Good location for all sight-seeing directions."
The room was priced reasonable and it was comfortable. It was cleaned every day when we returend to it. Parking was not too far from our room. Heater was kind of loud but needed it because the room would get very cold when it was off in the evening. It made it hard to hear the tv when trying to keep the volumm low.Genuine Hotels.com guest review
"falsifying check out times!!!!"
Our stay was very nice except we booked for 2 days but had to leave after 1 I personally checked out at the front desk at 11:00am when the agent called to verify the time and date of our check out time for our refund, they said the computer said the following day at 6:30 am which was NOT true!!!! How can they honestly say that!Genuine Hotels.com guest review
"What you need after a long trip."
No frills. Easy staff. Large and quite room. Good beds.Genuine Expedia guest review
"Clean and Comfortable"
Bay Park Hotel gives you a Hotel in Monterey at a reasonable rate. The Hotel was clean and staff were helpful. Nothing spectacular about our stay but nothing awful either. Just a nice easy check in and out while we were in town for the 1/2 marathon. Appreciate their rates as some hotels in Monterey can be terribly inflated.Genuine Hotels.com guest review
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