"AVOID MOUNT ZION"
This hotel is old and tired and needs to be refreshed. The pictures on their website re probably 20+ years old. Our room was really not fresh. Not worthy of 4 star rating. Also, they have major issues with their internet network that only works intermittantly. The breakfast buffet is reall nice.Genuine Hotels.com guest review
thas is the dirty hotel everGenuine Hotels.com guest review
A walking distance to the Old City and surrounding areas, this hotel is a converted 19-century hospital, with rooms and decor almost reminiscent of the Sex and the City II hotel accommodations. Rooms are big and clean. The staff is professional and courteous. A very good variety Israeli breakfast buffet - vegetable salads, cheeses, fruits, freshly squeezed […] juices, breads and pastry - everything is fresh and tasty. Read moreGenuine Expedia guest review
Rooms in serious need of refurbishment. Pool unavailable at times due to reserved function. Wifi very intermittent (mostly unavailable). Many Hotel facilities and services closed during Sabbath.Genuine Hotels.com guest review
"Didn't stay long!"
After checking in I found my room to be very dusty. The whole Hotel seems very tired and in need of modernisation. After finding a cockroach in my bathroom, I decided that it wasn't the hotel for me!Genuine Expedia guest review
"Convenient to Old City"
Other than a small issue with the number of towels in the room which was resolved by staff - a great hotel within easy walking distance to the Old City.Genuine Hotels.com guest review
"Stay at Mt Zion Hotel"
Great place. Would highly recommend it. If the management entertains advice, I would recommend they repair their Hamam..The floor is heaving and tiles are loose on the floor.Genuine Hotels.com guest review
Mount Zion Hotel is locate on the mountain in front of Old Jerusalem, I got a room with a little porch and in the morning the sight of sunrise on the holly city of jerusalem was breath taking. Also location of Hotel is near to a great jogging Area witch is called " The Old Train station ", a nice walk of 1.2 Km you will get to Mamila Mall. Service was […] Great and Breakfast was rich. Just a little fine tuning of Hotel it can be a 5 Star Boutique Hotel. Read moreGenuine Hotels.com guest review
Response by Mount Zion Hotel Thank you for taking the time to write a review. We trust you enjoyed your stay and that you will consider visiting us again very shortly.
"Great Location & Views"
Room was nothing special, but the hotel location is awesome. Breakfast buffet is very nice, but overpriced in my opinion.Genuine Hotels.com guest review
Response by Mount Zion Hotel Thank you for taking the time to write a review. If ever you make a return visit to Jerusalem we hope you will choose to stay with us again as our rooms are in the proccess of being refurbished and will no doubt meet your approval.
"Not worth the money."
Rooms have paper thin walls. 2 minutes after entering the first room we were given , we heard the phone ringing and a conversation in the next room. Something I would expect from a 20$ guest house, not a hotel. They gave us a room with no neighbours and it was OK. They don't really clean the rooms, just change towels and make the bed. There was an ear […] cotton swab(used) on the floor of the hallway during all of our stay.The reception staff was very helpful and pleasant. The location is very good. Read moreGenuine Hotels.com guest review
A pleasant hotel with an interesting history, attentive staff and a great view from the attractive gardens across the valley to the Old City walls. However, the room's fixtures and fittings were a bit tired - including the wobbly main door lock - and didn't merit the advertised number of stars. Breakfast at $US28 per person was rather expensive. The […] busy road out front is not a noise problem when you're in the hotel as most of the building is below the level of the road - reception is on the top floor - and facing the other way down a steep slope. Read moreGenuine Expedia guest review
The staff were very friendly and helpful. We got an upgrade of our room with balcony and an breathtaking view of the old city of Jerusalem. Our room was quiet, clean and the service was great and prompt, when we had a need. The old city is in walking distance. Sadly we stayed only one night. There is a 24/7 Prayer and worship room adjust to the Hotel. […] We loved to go there, sit there for a while during worship in the evening. It was all in all a great experience and we will recommend this great Hotel to others. Read moreGenuine Hotels.com guest review
"Gorgeous old hotel with all the modern facilities"
Simply said, I would not stay in any other hotel in Jerusalem! Beautiful old hotel, great views, a wonderful spa and hammam Great massage therapists (ouch!!!) Multilingual helpful staff and a very accommodating manager… What else can we ask! The rooms are spacious, modern and clean with that 19th century touch that make them a pleasure to be in. I don't […] see what I can add. 5 stars for me. Read moreGenuine Expedia guest review
"Pleasant but unpredictable"
A comfortable hotel with reasonable facilities not too far from the city centre. Decor is pretty and the poolside area well organised - and the breakfasts are sensational! Just a bit spoilt by the feeling that the hotel is seeking to squeeze money from every opportunity, e.g. 1) wifi charges are per device, NOT per room 2) hotel shabbat meal 255 NIS […] per person! 3) hard to enforce hotel promise to refund VAT on food charged to room Rooms are comfy but inexplicably you may get your towels confiscated or tea/coffee facilities not replenished which is quite frustrating. Read moreGenuine Hotels.com guest review
"Lovely hotel - exceeded expectations"
My fiance and I stayed at this hotel for 4 nights for a holiday in Jerusalem. We had been put off other big hotels in the city as they looked impersonal and were attracted to Mount Zion as it looked a bit more interesting and had a pool and spa. The hotel exceeded our expectations in so many ways! It is a beautiful Jerusalem stone building and, in spite […] of what other reviews say, we did not feel that the decor was dated or run down - the room decor was comparable with most city hotels in Europe. Our room was clean and the air con was perfect and we had a spacious fridge in our room. Our room faced the courtyard which was fine as we could appreciate the amazing view from the lobby and breakfast terrace. We made good use of the pool (really big and never too busy), the spa (excellent massages) and outdoor jacuzzi overlooking the old city. There was a huge range of local choices for breakfast including shakshuka and kugel. The hotel is about a 15-20 minute walk from Jaffa Gate which was fine for us but some may struggle with the walk in the heat. Read moreGenuine Expedia guest review
"Great location, wonderful experience"
We were especially blessed by the special food placed in our room on Shavuot.Genuine Hotels.com guest review
"Even at a great hotel you can have a moan"
In general very happy with the hotel, excellent location and atmosphere. The only disappointment we had was that we could not get a snack from the bar in the reception at 9.50pm when the publicised opening time runs to 10pm Also we asked to have a delayed check out from our room but the reception staff were not that helpful.Genuine Expedia guest review
"Good Hotel on the hill"
Nice hotel with good view of Jerusalem. However, this is for the stronger walkers to the old city. You have to walk downwards, then climb up to Jaffa gate, or to Zion gate. Food is pricy, but there is a grocery about 300 meters north west. Great hotel experience, but I have to move up closer to the old city...Genuine Expedia guest review
"Great Views of the Old city Walls"
Great Views of the Old city Walls especialy from the outdoor jacuzzi. We loved the hotel furniture and the Hamam.Genuine Hotels.com guest review
"close to all must see sights"
I was disappointed with my stay at the hotel. The hotel staff where not at all friendly and when asked a specific question would answer with "over there" or "that way" and the room itself for the money in which I paid was not at all of the standard that I would have expected. The food though was very good and well presented.Genuine Hotels.com guest review
"Great location for exploring the Old City."
This hotel is close to the walled city of Jerusalem and has a history that makes it more interesting. The hotel was originally a hospital and was critical to getting supplies into the old city during the 1920's blockade. We walked from the hotel to the old city everyday during our stay. Now, it's a luxury hotel with many features and comforts. The staff […] was most friendly and welcoming and the towels! The towels are thick and huge - makes a shower feel wonderful! The beds are comfortable and clean. We stayed for six nights in November 2012. Because of the season, the heating was on and air conditioning was not available. We found the rooms too hot, but the staff quickly found a floor fan for us to use. Read moreGenuine Expedia guest review
"A hotel with a character and a soul"
A unique hotel with character and soul , it must be at the top of the league for 4 star . the staff are exceptional .breakfast on the terrace is magical and deliciousGenuine Expedia guest review
"Disappointing and unkept."
We paid for an upgrading room, and paid quite a lot more for this, however, very disappointed with the room that we received. Although this had a balcony which was a bonus, it was a very basic room and not very large. The room was not deluxe which we were expecting and certainly not worth the extra money that was paid. The room was not very clean and […] furniture needed updating. The breakfast was excellent and far exceeded my expectations. Having walked to the other side of the hotel to the right of the entrance door, the foyer and communal areas were far superior to the left hand side of the hotel, were our side was drab and by the service lift, with an old painted piano stuck at the top of the stairs. The staff were helpful and the bar snacks very good. Read moreGenuine Expedia guest review
"Perfect spot for the Old City"
Perched on a picturesque hill close to the Jaffa Gate (10 mins walk), the Mount Zion hotel is in a gorgeous location. Rooms are fairly spacious, reasonably up-to-date, though bath fairly small. Breakfast was not the most extensive (compared to other Israeli breakfasts), but really no complaints - and excellent breads, homemade marmalade, lovely cheeses […] and eggs made to order. Staff at the front desk were helpful and well-informed and made our stay just that little bit smoother as well. No hesitation to recommend. Read moreGenuine Hotels.com guest review
ItIsAnExceptional hotel, amazing position with the beau Ty of the old city Walls viewed from every window. The staff are helpful and the breakfast excellent. Best value hotel anywhere in Israel.Genuine Expedia guest review
"Mount Zion Hotel"
The hotel tself is lovely, the rooms are disappointingly small considering their rather grandiose descriptions. Location is superbGenuine Expedia guest review
"Nice location, nice shared area; Grandma's house!"
The location and architecture of this hotel is really lovely. All the shared area's of the hotel are wonderful. The flowers around the pool area are beautiful. The rooms are very dated however, this may be a style choice; we commonly referred to it as 'Grandma`s house'. The double bed was two twin's as opposed to be a double, an occasional leg was lost […] down the gap as can happen, for this reason alone I gave 3 points for comfort but my girlfriend was very happy with her bed. I did not find the staff particularly friendly, I would have liked some information on the area, which I asked for and was given but there was no understanding of the needs of new visitors, as an example I would have liked them to mention where the nice hotels where, how to get through the old town and what time you need to get up to join the queue for the temple mount #very early BTW#, none was offered and from an expensive hotel it’s not unreasonable to expect this. Also internet was not included and the business centre was not working so we could not check our flights without paying for a whole day. Tellingly I did not feel comfortable asking the front desk staff if they could check for us. For this reason a +4 rating does not seem justifiable. Read moreGenuine Expedia guest review
"Ideal for old and new city"
This hotel is a hidden gem facing the old city. It combines old charming buildings with new (so rooms vary) in beautiful gardens with a stunning view (They moved us to get us a bette view). It isn’t one of those international chains so has a special Jerusalem feel that make staying part of the travelling experience. Slightly off the main roads but not […] too far from shops and restaurants and quieter as a result. It’s not the cheapest place but well worth the extra you have the budget. Read moreGenuine Hotels.com guest review
"Attractive hotel with interesting history"
We found the overall design and furnishing of the hotel very interesting, and its history (make sure to see the museum with the cable car). On our first night we found dirty pillowcases in the room, which we had to ask to be replaced. Cleanliness in the bathroom was not great - no-one ever seemed to clean behind the basin, where bits of rubbish were […] lying. The grounds were spacious; some of the sunbeds had seen better days, and were partially broken and did not adjust properly. The hotel is close to the German Colony, with many restaurants. We walked to the Jaffa Gate a few times, but feel it is easier to take a taxi, as rather tiring walking uphill in the heat. Overall we liked the ambience of the hotel, and would stay there again. Read moreGenuine Hotels.com guest review
Beauriful, well-maintained hotel in a great location. Staff were very friendly, rooms were lovely, clean and quiet. Breakfast was also great. No complaints whatsoever.Genuine Hotels.com guest review
Beauriful, well-maintained hotel in a great location. Staff were very friendly, rooms were lovely, clean and quiet. Breakfast was also great. No complaints whatsoever.Genuine Hotels.com guest review
"an excellent discovery"
wonderful hotel with great view and magnificent breakfast buffet. truly a hidden gem. very pleasant decor and surroundings.Genuine Expedia guest review
"everything was excellent but"
there were some beggars around hotel area asking money. I gave one some coins but he kept following asking "paper money". A hotel security person said it's ok but the bagger made me very scared. Be careful when you walk around the area from the bridge.Genuine Hotels.com guest review
"Belles prestations pour un hôtel de caractere."
Le cadre est splendide, mais l'hôtel est un peu loin du centre. Rapport qualité prix correct, même si notre chambre n'offrait qu'une vue médiocre. Si on n'y passe plus de 2 jours, il faut prendre une chambre de niveau supérieur. Hotel à conseiller car il vaut le détour.Genuine Hotels.com guest review
"VUE DE NOTRE CHAMBRE MEDIOCRE"
L'hotel est super mais nous avons eu malheureusement une chambre 309 ou la vue était médiocre qui donnait sur un jardinet et un grenadier avec un mur;Genuine Hotels.com guest review
Je reviendraiGenuine Hotels.com guest review
"מלון ייחודי, נעים ורגוע במיקום נהדר"
המלון מעוצב באופן ייחודי ומלא אוירה, החדרים נוחים ופונים לנוף מרהיב (עיר או חצרות), הבריכה נעימה ומרגיעה וכך גם האוירה הכללית. לא יצא לנו ליהנות מהספא/חמאם/ג'קוזי, אך נראים מפנקים. המיקום נהדר ומאפשר הגעה לאתרים ההיסטוריים כמו גם למוקדי בילוי, במרחק הליכה. השירות נעים, מהיר ויעיל בסה"כ. ארוחת הבוקר עשירה, אך חסרה לנו הטחינה... החדרים מתוחזקים יפה וכך […] גם הניקיון. יש מקום לשיפוץ קל בחדרים ובחלק מהאיזורים הציבוריים. נשמח לנפוש שוב במלון ולהמליץ עליו הלאה! Read moreGenuine Hotels.com guest review
Prachtig tuinen. Aardig personeel en goede locatie. In kom hier zeker terug.Genuine Hotels.com guest review
"Tolle Lage Zustand des Gebäudes lässt zu wünschen"
Nahe an der Altstadt mit großartigem Blick. Zimmer gerade so in Ordnung gutes Frühstück WLAN außer Funktion Hamam völlig heruntergekommen Pool gutGenuine Expedia guest review
"Einblick in gelebte Kultur"
Sehr schönes, gepflegtes und zentral gelegenes Hotel, dass trotzdem einen ruhigen und erholsamen Aufenthalt ermöglicht, da alle Zimmer auf einen begrünten Innenhof mit Blick auf die Altstadt ausgerichtet sind. Das Hotel ist individuell und fern von jeglichem Massentourismus (sehr schön!).Genuine Expedia guest review
"Service nicht vorhanden"
Das einzig gute an diesem Hotel ist die Lage unweit der Altstadt (ca15 Minuten Laufdistanz bergauf). Alles andere, insbesondere der Service sind miserabel. Der Internet fiel nach dem ersten Tag aus und hat selten überhaupt funktioniert. Entschuldigung des Hotels? Fehlanzeige. Am zweiten Tag war der Pool tagsüber für mehrere Stunden für eine "Privatveranstaltung" […] gesperrt. Darüber wurden wir bei Ankunft informiert, jedoch schon eine Stunde früher vom Poolbereich verjagt. Am ersten morgen trommelte bereits um 8 Uhr der "Servicemitarbeiter" an der Tür, um das Zimmer sauber zu machen. Am dritten Tag, nachdem wir zuerst das "Nichtstören"-Schild dran hatten, kam niemand mehr. Auch wenn wir "Bitte sauber machen"-Schild dran hatten. Keiner hat gefragt, ob wir nicht vielleicht Shampoo oder ähnliches bräuchten, Klopapier ging dann am nächsten Tag (Abreisetag) auch aus. Das Hotel ist voll mit fremden Nichtgästen, da ständig Hochzeiten u.ä. gefeiert wird. Der Pool ist viel zu kalt. Read moreGenuine Hotels.com guest review
"Old style hotel with good service"
Very recommendable, but be prepared for an old hotel, that has been maintained very well. Nice service and allways willing to help.Genuine Hotels.com guest review
"Great location, very nice atmosphere."
Super! The location is great. Nice view at the old city, just a short walk. Good area with nice restaurants in the neighbourhood, like the first station and the cinematec (great view too). Nice rooms, wonferfull spa!I would choose this hotel again!Genuine Hotels.com guest review
"Good level and near to old city"
Good experience; personal at the reception quite coldGenuine Expedia guest review
"un soggiorno perfettoal Mountt Zion"
hotel di grande fascino con splendida vista. posizionato vicino alla citta' vecchia (porta di Jaffa). Camera molto spaziosa. bel girdino e piscina. Ottima colazioneGenuine Hotels.com guest review
"A great place, perfect location"
A great hotel, wonderful architecture, perfect location near the old city and major attractions. It has a great Hamam, which is a huge hystorical sauna. The Hamam is an appealing attraction.Genuine Hotels.com guest review
"Goede locatie t.o.v. oude stadscentrum"
Kamer aan rustige zijde van hotel is noodzakelijk i.v.m. drukke verkeersweg. Het ontbijtbuffet en dinerbuffet zijn goed maar heel duur, gelukkig is er andere eetgelegenheid in de buurt.Genuine Expedia guest review
"Do not expect any service from Hotel Zion………..."
We never stayed on Hotel Zion. We unfortunately had made a "double-booking". The hotel and Mr Ebrahim suggested that the Zion hotel should refund us half of the amount charged on our credit card. THIS NEVER HAPPENED. Our stay was October 2013 and January 2014 we are still waiting for the money……..Genuine Hotels.com guest review
Response by Mount Zion Hotel We are the Mount Zion Hotel and not the Zion Hotel and consequently are unable to assist you.
Hotel bien situé près de la VIeille Ville.tres belle vue sur lès remparts.Acceuil poli,sans plus.Superbe buffet de petit déjeuner. Ne pas oublier de visiter dans le jardin le petit local contenant l arrivée du petit téléphérique installe pendant la guerre en 1948 pour alimenter en armes et alimentation les soldats situes en face de l autre côté de la […] vallée.Petit instant d'émotion. Read moreGenuine Expedia guest review
will go back there on a next stayGenuine Hotels.com guest review
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