All hotels in Jerusalem, Israel
1 room, 2 adults
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4.2 / 5Excellent

Score breakdown (from 197 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.0
  • Comfort
    3.9
  • Condition
    3.9
  • Neighborhood
    4.4
5.0 / 5Outstanding
"great for visit to Jerusalem"
Hotel is in an excellent location, walking distance from the Old City of Jerusalem. The hotel staff were very helpful in recommending restaurants and activiities. The views were excellent. Breakfast buffet was also excellent with a large range of slads, hot dishes, pastries, and local dishes.
Genuine Expedia guest review
Other trip Jan 11, 2013
A Traveler
US
4.0 / 5Excellent
"Will definitely return."
Great location; clean, comfortable room; polite staff with reasonable English skills; excellent breakfast; large safe in room.
Genuine Expedia guest review
Other trip Jan 11, 2013
bhm
US
4.0 / 5Excellent
"Romantic Spot"
Enjoy the closeness to the Old City. Free parking across the hotel.
Genuine Expedia guest review
Other trip Nov 19, 2012
A Traveler
US
5.0 / 5Outstanding
"Most beautiful and historic hotel in Jerusalem"
My wife and I booked it on a recommendation, we got upgraded to a suite when we got there. My wife did not want to leave after 3 days, she loved the decor, the staff were very helpful and we would definitely go there again. Breakfast was great, the local eateries were close, walking distance, the view over the valley to the City of David was spectacular.
Genuine Hotels.com guest review
3 night trip Oct 14, 2012
Dane
US
4.0 / 5Excellent
"Hotel fits the Jerusalem atomsphere"
Nice Hotel. Old style... fits Jerusalem and the old city
Genuine Expedia guest review
Other trip Sep 29, 2012
A Traveler
US
2.0 / 5Fair
"Not a good choice for us...we made a mistake"
We were not aware that breakfast was not included, as all are other hotels did include breakfast. The charge for breakfast was $26.00 each even if we just had coffee. Unfortunitely there is no place near to go for breakfast. I would never stay at this hotel again.
Genuine Hotels.com guest review
2 night trip Aug 12, 2012
A Traveler
US
5.0 / 5Outstanding
For some reason when we wanted to extend our trip they said they were fully booked when clearly there were rooms available online
Genuine Hotels.com guest review
1 night family trip Aug 6, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"the best in Jerusalem"
very good one
Genuine Hotels.com guest review
1 night romance trip Jun 9, 2015
Asher
IL
2.0 / 5Fair
"poor view"
room need updated poor view
Genuine Hotels.com guest review
1 night romance trip May 6, 2015
Eli
IL
5.0 / 5Outstanding
"Great hotel!"
Mount Zion Hotel is an excellent choice of hotel in Jerusalem. It is very well situated, clean and the staff is friendly and helpful. I would recommend it to anyone without reservation.
Genuine Hotels.com guest review
3 night business trip Apr 27, 2015
A Traveler
CA
3.0 / 5Good
"Tired and poorly maintained"
The hotel was shabby and grounds were in very poor condition/dirty. The beds were very uncomfortable and hard and the room was grubby. The fridge was filthy and empty. The air conditioning chucked out hot air instead of cold. The bathroom was dirty round the edges and there was no working bath plug, just a suction pad which did not fit. On the plus side, the Guest Services representative, Sheley, was most helpful prior to our stay (but the reception staff were extremely unhelpful during our stay). The breakfast was delightful, however.
Genuine Expedia guest review
Other trip Apr 8, 2015
Sue
GB
5.0 / 5Outstanding
"A great find in Jerusalem"
We enjoyed our stay very much. The public areas are lovely. The view is great. Lots of character.
Genuine Hotels.com guest review
2 night trip with friends Apr 3, 2015
Marlene
IE
5.0 / 5Outstanding
"Hotel with superb views and welcoming staff"
Enjoyed a very pleasant stay in the Mount Zion hotel. Staff were extremely helpful and friendly. The rooms were immaculate. The highlight of this hotel is certainly its location- views across to the old city are superb and it only takes 5 minutes or so to walk to the Jaffa gate. My mother and I felt the location was safe to walk around even late at night.
Genuine Expedia guest review
Other trip Feb 7, 2015
Rebecca
GB
5.0 / 5Outstanding
"Great Hotel with Fabulous Views"
The hotel was unlike any hotel.we had stayed in with lots of different levels and small courtyards and the room was a good mix of classical and modern. Our room had a fantastic view over the Hinnom Valley. The staff were friendly and helpful. The breakfasts were varied and plentiful. One tiny issue - the double bed was just two singles pushed together with single sheets that slid apart too easily. But overall highly recommended.
Genuine Expedia guest review
Other trip Jan 23, 2015
Judith & Brian
GB
4.0 / 5Excellent
"Outstanding Staff make the difference"
In Jerusalem for business, I found the location very central and the staff outstanding. Nice spa and jacuzzi with an outdoor view is a highlight. Didn't stay long enough to get the full flavor of the hotel. Rooms could do with some updating.
Genuine Expedia guest review
Other trip Dec 22, 2014
Alex
GB
4.0 / 5Excellent
"Great location"
Stayed here for 3 nights in November. Very pleasant visit. No problems. Excellent breakfast. I ate at the Lobby Bar in the evening. Food was great and the view across the Hinnom Valley to Mt Zion is superb. Hotel has a nice pool, jacuzzi and sauna free to guests.
Genuine Hotels.com guest review
3 night romance trip Nov 12, 2014
Jonathan
IL
5.0 / 5Outstanding
"Not well known but one of the best in Jerusalem"
Perfect stay few minutes away walking from the Old City and less than 5 minutes walking from the Old Train Station (with restaurants and coffee perfect for a breakfast/lunch). Beautiful view of the Judea valley and the Old City (ask for a room with a view). Good size swimming pool and big Turkish bath (+Spa if you need). Will definitely go back (3rd time there already).
Genuine Hotels.com guest review
2 night romance trip Sep 13, 2014
Jeremie
GB
5.0 / 5Outstanding
"Excellent central choice"
Nothing bad to say at all! I would definitely come back.
Genuine Expedia guest review
Other trip Oct 14, 2014
Catherine
CA
5.0 / 5Outstanding
"Beautiful hotel"
Staff were courteous and helpful. Front desk helped me plan my path for walking and site seeing, electric plug in adapter, changed dollars to shekels at no extra charge, got me taxi when I needed it, convenient location to walk to the most important sites, made sure I did not miss my tour guide for pick up from the hotel. I could go on and on. I will stay there again. The place is beautiful and the scenery is exquisite.
Genuine Hotels.com guest review
3 night business trip Sep 26, 2014
A Traveler
IL
4.0 / 5Excellent
"location is good, close to the old city"
Beautiful hotel, close to the old city but far away from night life area
Genuine Expedia guest review
Other trip Aug 8, 2014
A Traveler
CA
3.0 / 5Good
Rooms in serious need of refurbishment. Pool unavailable at times due to reserved function. Wifi very intermittent (mostly unavailable). Many Hotel facilities and services closed during Sabbath.
Genuine Hotels.com guest review
4 night trip Jun 5, 2014
A Traveler
ZA
2.0 / 5Fair
"Didn't stay long!"
After checking in I found my room to be very dusty. The whole Hotel seems very tired and in need of modernisation. After finding a cockroach in my bathroom, I decided that it wasn't the hotel for me!
Genuine Expedia guest review
Other trip Jun 9, 2014
Anon
GB
4.0 / 5Excellent
"Convenient to Old City"
Other than a small issue with the number of towels in the room which was resolved by staff - a great hotel within easy walking distance to the Old City.
Genuine Hotels.com guest review
4 night business trip May 8, 2014
Haggis
GB
4.0 / 5Excellent
"Stay at Mt Zion Hotel"
Great place. Would highly recommend it. If the management entertains advice, I would recommend they repair their Hamam..The floor is heaving and tiles are loose on the floor.
Genuine Hotels.com guest review
3 night trip Mar 17, 2014
ron
CA
4.0 / 5Excellent
"Great location"
Mount Zion Hotel is locate on the mountain in front of Old Jerusalem, I got a room with a little porch and in the morning the sight of sunrise on the holly city of jerusalem was breath taking. Also location of Hotel is near to a great jogging Area witch is called " The Old Train station ", a nice walk of 1.2 Km you will get to Mamila Mall. Service was Great and Breakfast was rich. Just a little fine tuning of Hotel it can be a 5 Star Boutique Hotel.
Genuine Hotels.com guest review
Response by Mount Zion Hotel
Thank you for taking the time to write a review. We trust you enjoyed your stay and that you will consider visiting us again very shortly.
1 night romance trip Jan 30, 2014
Kazd
IL
4.0 / 5Excellent
"Great Location & Views"
Room was nothing special, but the hotel location is awesome. Breakfast buffet is very nice, but overpriced in my opinion.
Genuine Hotels.com guest review
Response by Mount Zion Hotel
Thank you for taking the time to write a review. If ever you make a return visit to Jerusalem we hope you will choose to stay with us again as our rooms are in the proccess of being refurbished and will no doubt meet your approval.
2 night trip with friends Jan 16, 2014
A Traveler
IL
3.0 / 5Good
"Not worth the money."
Rooms have paper thin walls. 2 minutes after entering the first room we were given , we heard the phone ringing and a conversation in the next room. Something I would expect from a 20$ guest house, not a hotel. They gave us a room with no neighbours and it was OK. They don't really clean the rooms, just change towels and make the bed. There was an ear cotton swab(used) on the floor of the hallway during all of our stay.The reception staff was very helpful and pleasant. The location is very good.
Genuine Hotels.com guest review
2 night trip Nov 11, 2013
Chief Big Red Owl
MX
3.0 / 5Good
"Slightly run-down"
A pleasant hotel with an interesting history, attentive staff and a great view from the attractive gardens across the valley to the Old City walls. However, the room's fixtures and fittings were a bit tired - including the wobbly main door lock - and didn't merit the advertised number of stars. Breakfast at $US28 per person was rather expensive. The busy road out front is not a noise problem when you're in the hotel as most of the building is below the level of the road - reception is on the top floor - and facing the other way down a steep slope.
Genuine Expedia guest review
Other trip Oct 31, 2013
R
GB
5.0 / 5Outstanding
The staff were very friendly and helpful. We got an upgrade of our room with balcony and an breathtaking view of the old city of Jerusalem. Our room was quiet, clean and the service was great and prompt, when we had a need. The old city is in walking distance. Sadly we stayed only one night. There is a 24/7 Prayer and worship room adjust to the Hotel. We loved to go there, sit there for a while during worship in the evening. It was all in all a great experience and we will recommend this great Hotel to others.
Genuine Hotels.com guest review
1 night trip Sep 28, 2013
Steven Burton
IE
5.0 / 5Outstanding
"Gorgeous old hotel with all the modern facilities"
Simply said, I would not stay in any other hotel in Jerusalem! Beautiful old hotel, great views, a wonderful spa and hammam Great massage therapists (ouch!!!) Multilingual helpful staff and a very accommodating manager… What else can we ask! The rooms are spacious, modern and clean with that 19th century touch that make them a pleasure to be in. I don't see what I can add. 5 stars for me.
Genuine Expedia guest review
Other trip Sep 26, 2013
Robert
CA
4.0 / 5Excellent
"Pleasant but unpredictable"
A comfortable hotel with reasonable facilities not too far from the city centre. Decor is pretty and the poolside area well organised - and the breakfasts are sensational! Just a bit spoilt by the feeling that the hotel is seeking to squeeze money from every opportunity, e.g. 1) wifi charges are per device, NOT per room 2) hotel shabbat meal 255 NIS per person! 3) hard to enforce hotel promise to refund VAT on food charged to room Rooms are comfy but inexplicably you may get your towels confiscated or tea/coffee facilities not replenished which is quite frustrating.
Genuine Hotels.com guest review
7 night family trip Jul 28, 2013
Adam
GB
5.0 / 5Outstanding
"Lovely hotel - exceeded expectations"
My fiance and I stayed at this hotel for 4 nights for a holiday in Jerusalem. We had been put off other big hotels in the city as they looked impersonal and were attracted to Mount Zion as it looked a bit more interesting and had a pool and spa. The hotel exceeded our expectations in so many ways! It is a beautiful Jerusalem stone building and, in spite of what other reviews say, we did not feel that the decor was dated or run down - the room decor was comparable with most city hotels in Europe. Our room was clean and the air con was perfect and we had a spacious fridge in our room. Our room faced the courtyard which was fine as we could appreciate the amazing view from the lobby and breakfast terrace. We made good use of the pool (really big and never too busy), the spa (excellent massages) and outdoor jacuzzi overlooking the old city. There was a huge range of local choices for breakfast including shakshuka and kugel. The hotel is about a 15-20 minute walk from Jaffa Gate which was fine for us but some may struggle with the walk in the heat.
Genuine Expedia guest review
Other trip Jul 22, 2013
Danielle
GB
5.0 / 5Outstanding
"Great location, wonderful experience"
We were especially blessed by the special food placed in our room on Shavuot.
Genuine Hotels.com guest review
1 night business trip May 14, 2013
Ruth
AU
4.0 / 5Excellent
"Even at a great hotel you can have a moan"
In general very happy with the hotel, excellent location and atmosphere. The only disappointment we had was that we could not get a snack from the bar in the reception at 9.50pm when the publicised opening time runs to 10pm Also we asked to have a delayed check out from our room but the reception staff were not that helpful.
Genuine Expedia guest review
Other trip Jun 18, 2013
John & B
GB
4.0 / 5Excellent
"Good Hotel on the hill"
Nice hotel with good view of Jerusalem. However, this is for the stronger walkers to the old city. You have to walk downwards, then climb up to Jaffa gate, or to Zion gate. Food is pricy, but there is a grocery about 300 meters north west. Great hotel experience, but I have to move up closer to the old city...
Genuine Expedia guest review
Other trip May 17, 2013
Jaime
CA
5.0 / 5Outstanding
"Great Views of the Old city Walls"
Great Views of the Old city Walls especialy from the outdoor jacuzzi. We loved the hotel furniture and the Hamam.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2012
O S
IL
1.0 / 5Poor
"close to all must see sights"
I was disappointed with my stay at the hotel. The hotel staff where not at all friendly and when asked a specific question would answer with "over there" or "that way" and the room itself for the money in which I paid was not at all of the standard that I would have expected. The food though was very good and well presented.
Genuine Hotels.com guest review
3 night trip Nov 22, 2012
Brenda
AU
5.0 / 5Outstanding
"Great location for exploring the Old City."
This hotel is close to the walled city of Jerusalem and has a history that makes it more interesting. The hotel was originally a hospital and was critical to getting supplies into the old city during the 1920's blockade. We walked from the hotel to the old city everyday during our stay. Now, it's a luxury hotel with many features and comforts. The staff was most friendly and welcoming and the towels! The towels are thick and huge - makes a shower feel wonderful! The beds are comfortable and clean. We stayed for six nights in November 2012. Because of the season, the heating was on and air conditioning was not available. We found the rooms too hot, but the staff quickly found a floor fan for us to use.
Genuine Expedia guest review
Other trip Nov 22, 2012
Dwayne
CA
5.0 / 5Outstanding
"A hotel with a character and a soul"
A unique hotel with character and soul , it must be at the top of the league for 4 star . the staff are exceptional .breakfast on the terrace is magical and delicious
Genuine Expedia guest review
Other trip Sep 8, 2012
edwin & esther
GB
2.0 / 5Fair
"Disappointing and unkept."
We paid for an upgrading room, and paid quite a lot more for this, however, very disappointed with the room that we received. Although this had a balcony which was a bonus, it was a very basic room and not very large. The room was not deluxe which we were expecting and certainly not worth the extra money that was paid. The room was not very clean and furniture needed updating. The breakfast was excellent and far exceeded my expectations. Having walked to the other side of the hotel to the right of the entrance door, the foyer and communal areas were far superior to the left hand side of the hotel, were our side was drab and by the service lift, with an old painted piano stuck at the top of the stairs. The staff were helpful and the bar snacks very good.
Genuine Expedia guest review
Other trip Aug 10, 2012
MB
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Zeer verfijnd Hotel"
Heerlijk en idyllisch gelegen hotel. Prachtig zwembad en dito tuin om te relaxen. Alleen mist het zwembad de gezelligheid omdat je er niet echtkoffie kan drinken of kunt lunchen. Ook geen parasols waardoor weinig schaduw. Zeer verfijnd hotel .
Genuine Hotels.com guest review
1 night romance trip Jul 26, 2015
Jacqueline
NL
1.0 / 5Poor
"hotel MINABLE"
la photo de la piscine est truquee les serviettes de piscine sont sales les transats défoncés la nappe du petit déjeuner et les costumes des serveurs tachés le personnel peu aimable un tapis de bains est reste dans le couloir pendant 3 jours HOTEL MINABLE
Genuine Hotels.com guest review
2 night trip with friends Jul 11, 2015
sandrine
FR
4.0 / 5Excellent
"God og ikke fantastiskt"
God beliggenhed og en dejlig have/svømmepool. Nemt at parkere hvis man har bil med. Meget stor forskel på det tildelte værelse og billederne på internettet. Meget "arabisk": sløvt.
Genuine Hotels.com guest review
4 night family trip Jun 7, 2015
A Traveler
DK
5.0 / 5Outstanding
"Koe Jerusalem tästä hotellista käsin"
Miellyttävä hotelli puutarhoineen.
Genuine Hotels.com guest review
1 night romance trip May 3, 2015
Heikki
FI
5.0 / 5Outstanding
"untrès bon hôtel"
Nous avons passé 4 nuits au Mount Zion. Hotel de caractère, bien tenu, très proche de la vieille ville.
Genuine Hotels.com guest review
4 night romance trip Apr 19, 2015
Delchier
FR
4.0 / 5Excellent
"Ok !"
Could be improved
Genuine Hotels.com guest review
2 night romance trip Apr 19, 2015
A Traveler
DE
5.0 / 5Outstanding
"Très bon sejour"
Très bon accueil, chaleureux. Hotel très sympa, change des standards habituels. Petit déjeuner très bien et varie. Piscine superbe
Genuine Hotels.com guest review
2 night family trip Apr 6, 2015
Abraham
FR
3.0 / 5Good
"ok hotel, but nothing specatular"
unfortunately the spa was closed for the whole period of our stay. No compensation or nice gesture was given to us. The pool was too cold to be used. The hotel is well located, but in need for some renovation. Cleanliness isn't the best, but they will clean again if you complain (which shouldn't have to be the case). Bar is minimal and restaurant closes early. Also some personnel at the front desk had problems understanding english. Rooms are however very quiet and the view from the lobby is very nice.
Genuine Hotels.com guest review
4 night romance trip Mar 30, 2015
A Traveler
CH
3.0 / 5Good
"OK opphold"
Fint hotell. Skuffende at badebasseng og Spa var stengt, uten at dette ble informert om på forhånd eller prisen redusert.
Genuine Hotels.com guest review
2 night family trip Mar 30, 2015
Morten
NO
5.0 / 5Outstanding
"Will go back!"
Great hotel in walking distance (10 min) from the old city
Genuine Hotels.com guest review
2 night romance trip Feb 27, 2015
Jesper
DK
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