Best Western Summit Inn - Niagara Falls

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Genuine Hotels.com guest review

Very close to the Fashion Outlet Mall. The Front desk is friendly and helpful. The complimentary breakfast is good.

Genuine Hotels.com guest review

Perhaps a holiday weekend, but very expensive for mediocre room w/thin walls

Genuine Hotels.com guest review

It was nice for one day stay. Rooms were smelling damp and the toilet was not clean. But the Breakfast room was very impressive, good options. Close to pharmacy and groceries. Good hotel overall for the price you pay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room was very clean and comfortable. Breakfast was standard scrambled eggs, sausage, waffles, cereal, yogurt, toast and fruit as I have stayed here before. Fitness Center and pool very nice. Hotel staff friendly and get right down to business cleaning rooms first thing in the morning. Carpet does show soil/wear which I remember from last year. Overall […] excellent stay. Read more

Genuine Hotels.com guest review

We have stayed at the summit for MANY years.It is much improved! Cleaner, fresher etc.It would be nice if entrance doors were self actuated to make it easier to pass through with luggage in tow.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our stay was very nice. All were very accomadating.

Genuine Hotels.com guest review

comfortable

Genuine Hotels.com guest review

We stayed one night at this hotel before heading to Canada. The hotel was as expected for a cheap hotel close to the airport. This hotel is 0.8 miles from the airport. The room was confortable and service adequate. No more, no less. The free breakfast buffet was the usual: pancakes, bread, sausage, scramble eggs, and juices. Overall a good hotel for […] a night stay, but would not consider it as a vacation destination hotel. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I have stayed at this Best Western at least five times on our trips to the falls in the past two years. Always exceptional service, very clean and a great breakfast!!! Will never stay anywhere else !!!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Yack.... First, she scanned my ID into the computer... too invasive... all other hotels just taking ID info. The front desk signed me on a doc, stating they will collect additional $200 cleaning fee if someone smoked in the room, i asked her a copy of it, and she gave me the attitude saying "what for?" (if you sign someone on a doc you need to give […] him a copy... isn't simple???) when I insisted, she gave me a blank copy... When I called front desk to deliver some restaurant menus to the room, they refused and said I'll have to go to the front desk to pick it up myself. The TV stopped working 3 hours after we checked in, we had to wait for them to come and fix it. In addition, there is a dilapidating Mobil Home Park across from the motel, which doesn't look so great, and I had to park my brand new $25,000 Chevy Impala right in front of it at night, while the Motel signed me on doc stating they will not be responsible for any loss. (yes, I was worried.) Bottom line too much money for the room and not good service, there are better places in the falls for less. Read more

Genuine Hotels.com guest review

Location is great for a visit to Washington DC (with a car).

Genuine Expedia guest review

Hotel was clean though a bit dated. The breakfast provided was acceptable for the price point and better than going out to find a place to eat first thing in the morning. It included waffle maker, cereals, bread, muffins, danishes, fresh fruit, yogurt and eggs and sausages. Would not recommend eggs or sausage. Breakfast only offered one type of jam […] both mornings I stayed and no peanut butter. Was hoping for a bagel but this was not available either. Did not use the pool which seemed quite large or the fitness facility. Stayed on first floor but 2nd floor is only accessible by stairs. Stayed in this hotel with friend to go shopping at the fashion outlet mall. Very easy to get to from the hotel. We did not spend much time at the hotel as a result but was happy to have a small fridge in the room. Coffee and hot water is available throughout the day and into the evening but for someone trying to make a nice cup of tea, the hot water was not hot enough and there was no milk provided later in the day. Minor complaint but was looking forward to making a cup of tea after a long day of shopping. Would stay again as it is close to many of the stores we were planning on shopping at, close to the highway and the right price. Read more

Genuine Hotels.com guest review

Very nice room for the cost. Easy access to all shopping. The addition of a hot tub would be nice.

Genuine Hotels.com guest review

Staff were very polite. Breakfast had a lot of varieties and the quality of food was good. A very clean and well maintained hotel suitable for a family stay.

Genuine Hotels.com guest review

The surrounding neighborhood was grown up in weeds and next to a trailer park. The hotel itself was very nice and close to Niagra Falls but the surrounding neighborhood around the hotel was not very comforting. I was worried that my truck would get broke into during the night.

Genuine Hotels.com guest review

very pleased with all aspects of this place, very clean, large pool, nice staff, close to a great restaurant

Genuine Hotels.com guest review

Stayed with my family. Friendly staff that always help and answer questions. Good variety of breakfast for kids.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

we were there for 3 nights to see the falls and surrounding area. the hotel was convenient to shopping, food and gas. 15 minutes to the falls. the staff was pleasant and the place was clean. we would stay there again.

Genuine Hotels.com guest review

The breakfast was great, the pool a little cool, but overall a great value for what you pay!

Genuine Hotels.com guest review

The hotel is located about 6 miles from falls. The room was good but small. The bed sheets were not so clean and blankets were not provided. Breakfast was delicious. I feel it was overpriced for the room i got. It's worth for $30 - $40 less than what i was charged.

Genuine Hotels.com guest review

I gave 2 for the hotel condition because of the water drainage system. The wash basin and bath drainage was very poor, it took minutes to clear out plus the bathroom exhaust was not working. The toilet flush also didn't work properly and needs upgrade.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Will stay again

Genuine Hotels.com guest review

Our stay was okay... The room was kind of out-dated... Bathroom was very small, no water pressure. Seemed very "old". Check in staff was okay but the rest wasn't "all that". The maid was very nice though and cleaned up our room very nice each day. The pool wasn't what I expected, it looks a lot nicer on the internet site. It could be a nice hotel but […] needs to be updated severly... The location was okay but the whole "Niagra town" that we saw driving around seems very trashy... To think they'd make the town a little nicer when they have people coming from all over the world to visit... Where does all that money go? Read more

Genuine Hotels.com guest review

The hotel is odd looking from the front of the building. There are not windows that I saw, and there appeared to be limited parking. The room however made up for the hotels odd appearance. The bed was very comfortable and it appeared to be very clean. I didn't explore the hotel but was told there is a pool. The morning breakfast was good with cereal, […] eggs and sausage as well as waffles. The hotel seemed to be located in a run down area, which caused me some concern, but the night went smoothly without incident. The hotel is within 10 miles of Niagara Falls, and other associated attractions. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were very pleased with our stay. At first, I thought it was in a poor area, but soon I found out that the location is perfect. Its on the main road "Niagara Falls Blvd" Close to some great restaurants and the front desk was great in all their suggestions for food and ticket discounts.Our room was perfect, clean, comfortable and in great condition. […] We asked for an upstairs room to avoid overhead noises and they gave us one over the pool. We didn't hear anything. The breakfast was good too with a large breakfast room, eggs, sausage, waffles and fruit. Consider that it is free!!! If you choose to stay here you wont be disappointed, unless you are one of those people that can't be happy or satisfied no matter what! Read more

Genuine Hotels.com guest review

my 4 year old grandson and I had a great time here.Everyone at the motel was SO helpful,from explaining the trolley to shoes we need for the boat! the room was good, the pool was good, Front desk staff were TERRIFIC! Thanks to all,

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great breakfast. Clean rooms. Ample parking space. Only downside is no elevators. So hard for older guests who have to haul their luggage up the stairs. The rooms are nice and clean.

Genuine Expedia guest review

It was lovely. The staff was very accomodating. My family met every evening down in the cafe for coffee and a snack and the staff was very welcoming. We enjoyed our stay there very much.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is under renovation. So there was smell of decoration. It is pretty close to the Fashion outlets and Walmart Super Center. It has a pretty big swimming pool in door. The staff is pretty helpful. The room was cleaned everyday. There are few things in breakfast.

Genuine Expedia guest review

The stay at Best Western Summit Inn was very good.Excepting the breakfast service on May 20th morning everything else was fine. That day the girl who was serving the breakfast was not at all friendly. In fact water was coming out of the apple juice fountain, hot water for tea making was almost cold etc etc.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This place is total value for money. The rooms are comfortable and the breakfast is nice. The staff is helpful and checking-in and checking out is easy thanks to hotels.com. Its a 20 min drive to the falls and there is free parking and wifi.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Walls are thin - it was hard to sleep. One night, the pipes kept making loud trumpet noises every time the neighbour used the water. The next night it was fine. Heater gave off humid air - maybe we didn't program it right. Other than that - it was fine. Bed was comfortable, pillows were fluffy. cable tv. adequate shower and sink area. Only 4 minutes […] to the outlet mall. a few restaurants were nearby. Read more

Genuine Hotels.com guest review

Our family of four enjoyed our stay at the Best Western in Niagara Falls. We stayed for two nights as we were visiting the tourist locations. We enjoyed the heated pool. It was a highlight of our stay since we were vacationing in April. The entire hotel was clean and looked well maintained. The person at the front desk was very helpful, polite, and […] courteous. He assisted us in finding good restaurants in the area and steered us away from those that were not so good. The continential breakfast was an added bonus--nothing fancy but good. We had a very enjoyable stay and would definitely book there again! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review