Quality Suites - Cordova

Very nice comfortable rooms. Perfect for my family

Genuine Hotels.com guest review

Perfect for our needs as we headed Eadst II 40. The plus was great choices for food right across the street! Fabulous barbecue in a town known for barbecue! Hotel is a bit dated but totally acceptable for the price and in an area of more expensive hotels. Pets welcome.

Genuine Hotels.com guest review

Wonderful stay

Genuine Hotels.com guest review

Hotel front quest offered excellent service, however, had a problem getting fresh towels the next day of our stay. Was told "towels were in the dryer, will be about hour wait time". After waiting more than 7 hours, went to the night desk manager to get fresh towels This was totally unacceptable.

Genuine Hotels.com guest review

The hotel staff was very helpful. The hotel itself needs some upkeep.

Genuine Hotels.com guest review

Our room had dated decor, the tv had a VCR attached to it. The hotel was clean but worn. My wife and youngest son have severe allergies to nuts, the muffins on the buffet were all enclosed near muffins with nuts. My wife asked the hostess if there were some muffins that were not near any nuts, the hostess said she would look in the back. We waited for […] over 30 minutes and she never came back. The coffee was constantly empty, if a guest asked for some coffee the hostess would huff and say she would be right back, which she never would. Lucky for us there was a restaurant nearby that was open 24 hours and always had coffee ready. The front desk staff and the maintenance man were very polite and helpful. On Christmas day, the arcaic tv in the room died. I went downstairs and let the lady at the front desk know, she stated the maintenance man was on his dinner break but he would be back soon. Within 10 minutes he was at our door with a new tv, and he was very apologetic for an incovenience. We assured him that was the least of our issues and everything was fine. The maintenance man was still there the next morning when we checked out, he again was very apologetic about the tv. The lady at the front desk was apologetic as well, it happens, the tv was old and it was really no big deal. I think the ONLY saving grace for this hotel is the maintenance and front desk help. Read more

Genuine Hotels.com guest review

Booked a room at the last minute during an ice storm. Staff was friendly, room was comfortable and clean. I will definitely book here again when I need to stay in east Memphis. This property is just south of I40 on Germantown, very close to Wolfchase Galleria, Kohl's and many popular restaurants.

Genuine Hotels.com guest review

The light would not turn off it was in our eyes all night but it was great older hotel but breakfast buffet was fantastic

Genuine Hotels.com guest review

my stay was ok.

Genuine Hotels.com guest review

The Spa was out of service. If I would have known that in advance, I would have stayed somewhere else. I didn't like the room layout nearly as much as other suites that I have stayed in. The A/C unit had rust and dirt in the outlet vent.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Older hotel and it shows. Well maintained rooms, clean, quiet. Location convenient to Memphis, about 25 minutes to get to downtown in traffic. (that's how long it took to get the Gibson factory at lunchtime on a weekday) Breakfast was weird. They had something the color of eggs, but the taste & texture of something not like eggs at all. Everything else […] was carbs, waffles, bagels, etc. Hotel staff was super nice. Might would stay here again, but not count on eating breakfast there. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Upon arrival, we were greeted by the friendly hotel staff. Check in time was less than two minutes. We needed extra linen and the staff brought it to the room promptly and asked if we needed anything else to make our stay more comfortable to just let them know. We also enjoyed the indoor pool.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I've stayed at this hotel in the past with no problems. It has since gone down. The tolite flushed VERY SLOW. The person that checked us in only programed the keys for 1 night, so when we got back in late the next night our keys did not work. The SO CALLED BREAKFAST IS A JOKE. The front desk clerk doubled as the cook as well. So just imagine trying […] to run the front desk and keep every thing stocked for the customers for the breakfast bar. The eggs was hard as a rock. My husband reported to the front desk that the biscuits were hard and the clerk's response was.. "I know but my boss told me to put them out anyway". ARE YOU KIDDING??? We won't be going back to stay. Read more

Genuine Expedia guest review

Bed and room were great. The staff was extremely friendly. The only complaint I have was the breakfast. The gravy was fine but the biscuits were as hard as rocks.

Genuine Hotels.com guest review

Booked a king suite- 1 king bed 1 sleeper sofa for 4 people. We had to walk back down to the desk to get sheets, pillows, covers for the sleeper and enough towels for all 4 of us. Had to request additional toiletries. Room was quite crowded, not at all prepared for a booking of 4 females.

Genuine Expedia guest review

Clean and quiet. Staff friendly and helpful. Close to lots of great shopping. Room was spacious. Would definately stay there again.

Genuine Expedia guest review

Good to Fair, rate was excellent

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great location. Very close to major attractions (malls, theaters, restaurants and shopping).

Genuine Hotels.com guest review

The hotel was under maintenance, something we should have been told. The entire floor smelled like nothing but paint and there were holes in the walls of the hallway. The carpet in our room was stained. The bedding was itchy and uncomfortable, I barely slept..

Genuine Hotels.com guest review

would use again. much better than last 2 memphis area hotels.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The worst stay ever

Genuine Hotels.com guest review

My family of three and I stayed in this hotel for a total of eight nights for the AAU National Tournaments. To sum it all up this hotel should not be rated 3 stars and it should not be a part of the "Expedia Network". The hotel is old, the ceilings are pealing and drooping ( we have photos to show this), the hotel advertised "Free Breakfast" but the […] food was limited every morning. This was also the case when we went to breakfast early. The counter were not kept clean. They advertised free snacks in the afternoon and they were limited as well. My family and I will never stayed at this hotel again. I am so very surprised that they were a hotel in the Expedia. com network. Read more

Genuine Expedia guest review

I would not stay at this hotel for my next visit. Would prefer a hotel of a better quality

Genuine Hotels.com guest review

The bathroom was not clean and the key to the door never worked and we had to go to the desk repeatedly to get a key that would work. Overpriced for the quality.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I was impressed with the size of the room, quiet atmosphere, and the sweet employees. Our room had two beds, and a dividor with sliding doors with a sleepbed and another tv in that room. It also had a refrigeator and table. Internet was easily and quickly used. We had some problems with the air conditioner, and they moved us in a hurry to a cool room. […] I plan to stay in this hotel again and would recommend it. Read more

Genuine Expedia guest review

Well the motel had guests that were very loud. There were people men, women, and children swimming in the inside pool at 2 in the morning. They were very loud. The pool is supposed to close at 11 p.m. yet all there people were going in and out. They had the side intrence door (that you have to use a key with to reenter) proped open so they could all […] gon in and out all night and no one ever checked on them. The shower head was leaking at the hose connection and it would spray you right in the face, The ice machine was brkoken and it was hard to get fresh towels. The motel was also under constructiom. The store they advertise that has food you can microwave and candy chips and laundry detrgent was a joke there was nothing to buy in this store. There were a very few off brand drinks and a ckouple bags of chips Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We arrived at the hotel about 9PM. When I entered the lobby to check in, the clerk, who was waiting on another customer, asked what I wanted in a somewhat rude manner. She wasn't very competent at using the computer and it took forever to get this customer checked in. The reception on the TV in the room was very poor. The wrong type coffee packets were […] supplied and the coffee ran out into the tray instead of in the carafe. The next morning we discovered there was no shower curtain! When checking out I informed the receptionist of this. There was not even an apology offered! Read more

Genuine Hotels.com guest review

The pictures that are on the internet must be at least 10 yrs old because its is in much worse shape.The pool was cloudy but you could still swim in it,the hot tub was nasty we could not even get in it.We were woke up in the morning with the fire alarms going off several times,no fire but they said they have problems with them.The only positive was […] the staff was very nice.I feel like I way overpaid for this hotel.We will never stay here again Read more

Genuine Hotels.com guest review

The breakfast was great! The swimming pool and hot tub area could use some work, but the kids had a great time. The dryers did not dry the clothes well. Most of the staff was excellent.The rooms were very clean, although the coffee pots are less than convenient...

Genuine Expedia guest review

my boy just wanted a pool and hot tub, so we just found the closest one with those. My first room hadn't been cleaned from the previous guest. My second had sticky spots all over the carpet. Room needed a good deep cleaning. pool and hot tub were nice and seemed clean. The person at the front desk was very nice and polite and apologetic over the first […] room not being cleaned. Read more

Genuine Hotels.com guest review

first let me say the staff and location are great.. but this hotel is loud, people run the halls at all hours. alot of teens rough housing in the pool...all day and night. this hotel had the worst breakfast ever.. and there was mold in the bathroom.. on the ceiling and in the tub. the staff can only work with what they are given...

Genuine Hotels.com guest review

Great service! Mangement took really great care of us! We need a 3rd room and he mad it happen and fix them so they could be on the 3rd floor. And don't let me forget about the front desk lady . Great attitude . From guest room 321,322,323

Genuine Hotels.com guest review

The room was a nice size and seemed to be well-kept. It was located close to lots of shopping and entertainment. It was well lit and seemed to be secure, even patrolled by the police department (the back door to the parking lot would not lock though). The pool area was nice but 2 of our 3 nights, there was no towels. Halls were wet and slippery from […] people leaving area. It was also cold walking back to the room. One night I went to desk and asked but was given hand towels and told that was the best they could do. We went down stairs for breakfast on our second morning and the only option was cereal. The waffle mix was out, no coffee, no spoons and no biscuits. The girl working had worked all night and wasn't the usual kitchen worker. I asked for a spoon for my cereal and never got one. Ended up throwing our plates away and going to McDonalds. Read more

Genuine Expedia guest review

The rooms were clean, the staff was helpful and my daughteer loved the pool!!!

Genuine Expedia guest review

We rented 2 rooms for 3 nights, the third night a large group of teenagers rented one room, must have been at least 8 of them. They ran the halls until 3:00 am drinking alcohol and yelling. I called the front desk at 11:00 pm and they said they saw them but did nothing. The group also set the the parking lot grass on fire, we, other guests and I had […] to get up and move our vehicles before they caught fire, it was a large grass fire that lasted more than 15 minutes and was put out by the Memphis Fire Dept., needless to say, the rooms smelled of smoke the rest of the night. Management asked if we had a good time, really.......doesn't anyone there care who they rent o or what they are doing while they are there. Construction still going on downstairs, never any mention of a discount because of third night problems - SO RENTERS BE WARE!!! Read more

Genuine Hotels.com guest review

This hotel is in a nice area. Our toilet was clogged when we got to our room and they brought a plunger and had US do it. Poor staff training. We found a camera from a previous person in our couch and returned to the desk. no comment. We asked for more blakets since we had 6 in the room and they never brought them.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

mold in the shower, not the right room as I reserved, smoke alarm going off at random times....finallt left the property and stayed at another hotel I will not pay for this hotel and niether should Hotel.com

Genuine Hotels.com guest review

Hotel is being remodeled.... would like to see again, when complete before passing judgement. Needs some work to be better than OK.

Genuine Expedia guest review

We got 2 rooms for 3 nights, first 2 nights were fine, the third night a bunch of kids rented 1 room, was more than 8 of them, and decided to set the grounds on fire about 12:30 AM, causing many visitors to have to get up and move their cars to avoid the fire burning along the edge of the parking lot - buhhhhh. Then the clan of kids decided to run the […] halls, yelling and drinking beer until 2;30 am. I called the front desk at around 1:00 am and they said they saw them in the halls but didn't do anything about it. The area is nice, maybe if they would screen who they rent to then it would be a recommended place to stay but not from me. Good luck to the next visitors, maybe they won't be soo greedy and rent to underage drinking kids Read more

Genuine Hotels.com guest review

The 1st room we had a litte problem but they resolved the solution quickly and the breakfast was hot and there was plenty of food.

Genuine Hotels.com guest review

Very nice accodations for the price. Staff was very friendly and willing to help where they could. Exceptional friendly service at checkin. Our room was to be on the second floor and the elevator was not working due to a malfunction in the sprinkler system which caused a shutdown. The desk clerk was very helpful in finding a room on the ground floor […] due to my wife's disability and not able to walk the stairs. This even though much work was being done in renovation. I really appreciated her help. Read more

Genuine Hotels.com guest review